Scheduling & Inventory Coordinator

Scheduling Coordinator

Job Description

Redicare is a fast-growing company delivering workplace first aid solutions to thousands of clients across a wide range of industries. Our proven 4-step process—PLAN, SUPPLY, TRAIN, SERVICE—helps organizations protect their most valuable asset: their people. We make the first minutes count in emergency situations.

The Scheduling & Inventory Coordinator plays a vital role in ensuring Redicare’s daily operations run efficiently. This position supports scheduling and dispatching across multiple service teams, manages customer onboarding and follow-up, and provides key administrative support to the Operations Manager. The role ensures that field operations remain smooth, customer needs are met, and compliance requirements are maintained.. If you're ready to be part of a mission-driven team making a real difference, come join us!

BENEFITS:

• $65,000 - $75,000 per year salary
• 10 days paid time off per year + 8 paid holidays
• Medical/Health/Dental/Vision Insurance plan (75% coverage)

RESPONSIBILITIES:

Scheduling & Dispatching

• Coordinate daily route schedules for the Field Service Team
• Ensure timely dispatch of jobs and adjust schedules as needed.
• Conduct end-of-day reviews to confirm assignment completion and reschedule if necessary.
• Call/email customers to coordinate appointment times, hours of operation, etc
• Maintain accurate customer records, notes, and account updates.
• Schedule CPR/First Aid/AED training sessions and issue certification cards.
• Manage annual AED medical direction and prescription renewals.

Team Support

• Coordinate employee ID badging and training for airports and high-security sites.
• Provide administrative assistance to the Operations Manager and Service Supervisor including reporting and handling communications with customers and drivers.

Fleet Safety

• Schedule and track vehicle maintenance, inspections, registration, insurance and compliance requirements.
• Monitor driving performance through telematics and fleet camera systems.
• Log and report operational incidents, delays, and maintenance issues.

Inventory:

• Schedule inventory restock orders to be sent to the field service team
• Ensure inventory is received and entered correctly in the system at all times
• Track expiration dates for AEDs and manage the replensihment of supplies as needed. Keep the system updated with most current data.

QUALIFICATIONS:

• High school diploma or equivalent required
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite (Excel, Word, Outlook)
• Ability to prioritize tasks and work independently in a fast-paced environment
• A positive, team-oriented attitude with a willingness to learn
• Evidence of ability to innovate and implement change successfully
• Experience in dispatching, scheduling, or administrative support (2 years minimum)
• Knowledge of AED programs, training compliance, and fleet operations a plus

KPI’s:

• Zero past due inspections for PPM, Badges, Vehicles, etc

MEETING SCHEDULE:

• Attend Company-wide team meeting - Quarterly
• Attend Weekly & Monthly Service meeting

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person