Scheduling Manager / Front Desk Receptionist

Thriving Pediatric Dental Practice in St Louis Park seeking a Scheduling Coordinator / Receptionist. We are a small team of professionals who make every day enjoyable by interacting with our patients, their family and each other with intention, compassion and kindness. Our passion is providing the best dental care AND experience for our patients and their family. We are high-tech and paperless. Our office hours are Monday through Friday, with no weekend/evening hours. If you have a positive attitude and an ease to interact with different ages, you will fit right in! After all, the Scheduling Coordinator is the first and last point of contact that our patients have with our team.

A successful candidate must be able (or be willing to be trained) to administer the day-to-day activities of the business office, including checking families in and out, answering phones, and interacting with other team members with a smile, genuine warmth and personal attention.

At Tooth & Co our motto is Nurturing Young Smiles, and our core values are Excellence, Integrity, Accountability, Perseverance, Joy and Teamwork.

Excellent salary and benefits that include: Profit sharing, 401K plan, 401K matching, Paid time off, Paid holidays, Bonuses and more!

It will be an advantage to meet the following requirements (but we are more than happy to train the RIGHT candidate in the technical aspects):

· Experience working in Dental or Medical office

· Experience with electronic records, practice management software(s), social media marketing

· Previous customer service experience, REQUIRED

· A team player and able to adapt to office policy improvements (office is constantly striving for improved customer care)

· Strong computer and typing skills REQUIRED

· Accuracy, Honesty, Integrity, Attention to details, and ability to take constructive criticism for continued growth, REQUIRED

If you believe that you fit the above description, we look forward to hearing from you. Please respond with an updated resume. Thank you in advance for your interest.

Warmly, Tooth & Co Team.

Responsibilities

• Manage scheduling for appointments and ensure efficient front desk operations.
• Provide exceptional customer service to patients and visitors, addressing inquiries and resolving issues.
• Utilize computer systems for data entry, appointment management, and record-keeping.
• Handle multi-line phone systems, directing calls appropriately and maintaining phone etiquette.
• Assist with marketing efforts and maintaining a professional office environment.
• Collaborate with team members to enhance office workflow and patient experience.

Job Type: Full-time

Pay: $40,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off
• Professional development assistance
• Retirement plan

Work Location: In person