School Technology Support Technician

JobID: 13670

Position Type:
Technology/School Technology Support Tech

Date Posted:
5/8/2026

Location:
Education Service Center

Closing Date:
05/22/2026

"Littleton Public Schools - Big enough to serve you; small enough to know you."

Littleton Public Schools (LPS) is a premier school district located a few miles south of downtown Denver. With approximately 13,000 students, LPS offers a comprehensive education from preschool through Grade 12 at ten elementary schools, four middle schools, three high schools, several alternative programs, a central preschool, and two charter schools. We welcome your interest to join our family and support our 100 Percent Goal: graduating 100 percent of LPS students prepared for meaningful postsecondary opportunities. With a history of close community ties and consistent support from our residents, LPS is not just a place to work but a destination for exceptional individuals to establish career long roots, develop professionally, and make meaningful contributions for our students. You belong here!

Position Purpose:
Provide triage and ticket monitoring in service of technical assistance to district technology users. Answer questions or resolve problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Essential Duties:

Respond to inquiries for technology assistance through phone, email, and help desk system; assign work orders to staff through help desk system.
Support and assist IT staff with account management for district-wide IT systems.
Entry-level support in Google Workspace and Intune, including management of endpoint devices and accounts.
Provide dispatch and direct support/backup for IT department staff.
Provide improvement plans centric to ITIL practices in HaloITSM, including reporting and process improvements.
Back up other ITS staff by assisting with problem-solving computer hardware and software operation issues.

Other Duties:

Provide hardware and software testing support for standardized testing as needed.
Provide on-site support as needed

Education/Certification:

High school diploma or equivalent, plus post-secondary courses in microcomputer, computer software, and hardware equivalent to one year of college.
Criminal background check required for hire.
ITIL Foundational Certification, v4 or v5 preferred.

Experience:

One year and up to and including two years of experience in technology services support, including direct user support and incident closure.

Salary Grade 6 minimum $22.98 per hour
Work hours: 40 hours per week
Work Calendar: 185

BENEFIT INFORMATION:
Littleton Public Schools offers several competitive and comprehensive benefit packages to employees. Fringe benefits include medical, dental, vision, life and disability insurance; employee assistance program; 403(b), 401(k), and 457(b) retirement savings plans; and various leave and professional development programs. Additionally as a public employer, LPS participates in the Public Employees Retirement Association (PERA). For more information about additional benefits or compensation options by employee group, please visit our website at: https://www.littletonpublicschools.net/o/lps/page/employee-benefits

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