Scooter's Coffee - Barista

POSITION SUMMARY

The Barista creates a welcoming and memorable experience for every customer by delivering fast, friendly service and consistently high-quality products. This role is responsible for preparing and serving beverages and food items according to company standards while ensuring a clean, safe, and inviting store environment. The Barista contributes to the overall success of the team by following operational procedures, upholding food safety standards, and bringing positive energy to every interaction.

Wage starting at: $12.00-$13.00, plus $10 tips per day!

ESSENTIAL DUTIES & RESPONSIBILITIES

The essential functions include, but are not limited to:

Customer Service & Sales Growth:

• Deliver Scooter’s “Amazing” customer service experience through warm, friendly, and genuine interactions.
• Prepare and serve all beverages and food items according to brand recipes, quality, and presentation standards.
• Engage customers by answering questions, providing product education, and offering suggestions.
• Proactively upsell complementary items, gift cards, and merchandise to grow sales.
• Ensure accuracy and efficiency when taking orders, processing payments, and handling cash transactions.

Operational Excellence & Efficiency:

• Meet speed of service guidelines while maintaining accuracy and quality during peak and non-peak hours.
• Keep workstations, supplies, and merchandise fully stocked to optimize workflow.
• Maintain cleanliness and sanitation of coworker and customer areas, adhering to health and safety standards.
• Operate, clean, and maintain store equipment to ensure reliability and functionality.
• Use downtime productively by preparing for upcoming rush periods and assisting teammates.

Team Contribution & Dependability:

• Work cooperatively in a fast-paced, team-oriented environment.
• Demonstrate reliability by arriving on time and prepared for each scheduled shift.
• Uphold a positive, flexible, and energetic attitude that contributes to team morale.
• Follow all company policies, procedures, and operational standards.
• Show appreciation to customers and teammates, helping create a welcoming atmosphere.

MINIMUM QUALIFICATIONS (Knowledge, Skills, and Abilities)

• Passion for people and providing exceptional customer service.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Dependability, reliability, and a flexible work style.
• Strong ability to learn quickly, multitask, and solve problems on the spot.
• Commitment to mastering brand recipes, techniques, and product standards.
• Energetic, positive attitude with a willingness to adapt to changing needs.

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands described here represent those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Ability to stand for extended periods during shifts.
• Frequent use of hands and fingers to handle objects, tools, and equipment.
• Regular walking, bending, reaching, stooping, and lifting of up to 50 pounds

NOTE

This job description does not state or imply that these are the only duties required of employees in this position. Employees must follow any other job-related instructions and perform any other job-related tasks assigned by authorized personnel. All duties and responsibilities are essential functions and may be modified as needed to accommodate individuals with disabilities.

To successfully perform this job, employees must possess the necessary skills, aptitudes, and abilities to carry out each duty proficiently. The requirements listed in this document represent the minimum levels of knowledge, skills, and abilities needed for the role. This document does not create an employment contract, implied or otherwise, beyond an “at-will” employment relationship.

The company is an Equal Opportunity Employer, drug drug-free workplace, and complies with ADA regulations.

Pay: $12.00 - $13.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Application Question(s):

• Are you available to work weekends?
• Are you available to work scheduled holidays?
• Are you at least 18 years of age?

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Rochester, MN 55904 (Required)

Work Location: In person