Scribe - Wausau

Scribe (1.0 FTE)

Position Overview

Play a key role in delivering exceptional patient care by supporting physicians in a fast-paced clinical environment. As a Scribe, you will be responsible for accurately capturing all findings during patient examinations within the electronic medical record (EMR). In addition, you will assist with prescriptions, recall details, and patient education—ensuring each patient receives thorough and high-quality eye care.

Principal Duties And Responsibilities

• Assist physicians during patient examinations
• Document patient records based on physician findings throughout the exam
• Record billing information to support accurate financial processing
• Accurately capture all exam-related documentation, including route slips, consent forms, glasses prescriptions, medication prescriptions, and MRI/CT/lab order forms
• Develop and maintain positive, collaborative working relationships with all Clinic employees
• Ensure exam rooms are fully stocked with necessary supplies
• Assist with patient calls, including triaging urgent concerns and determining appropriate scheduling
• Complete patient medication refill requests
• Prepare and complete FMLA paperwork for patients
• Assist with scheduling patient appointments and obtaining prior authorizations for imaging (e.g., CT scans, MRI)
• Perform other duties as assigned
  
  
  

Work Relationship and Scope

Scribes work in close partnership with physicians, patients, and clinic staff to ensure a seamless care experience. This role reports directly to the Manager of Clinical Support.

Knowledge, Skills, And Abilities

• High School Diploma
• and the OSC (Ophthalmic Scribe Certification) through JCHAPO is encouraged within the first year.
• Understanding of medical terminology
• Demonstrated knowledge of safe and efficient use of medical and office equipment
• Ability to work effectively in a fast-paced medical environment while maintaining HIPAA compliance
• Relevant customer service experience
• Ability to treat patients as individuals, recognizing and responding to their unique needs
  
  
  

Work Conditions

Eye Clinic of Wisconsin operates across multiple locations. While each employee is assigned a primary (“home”) location, travel to satellite clinics is required. Work hours will vary based on clinic needs. This role requires the ability to sit or stand for extended periods and may involve occasional lifting (up to 30 pounds), as well as bending, stooping, pushing, pulling, and climbing stairs.

Acknowledgement

This job description reflects the general nature and scope of work for this position. It is not intended to be an exhaustive list of all duties and responsibilities. Additional responsibilities may be assigned by Management as needed. Job requirements may evolve over time. Reasonable accommodations will be made for individuals with disabilities.