Scrum Master - SaaS

Position Overview

At Etactics, the Scrum Master plays a critical role in driving Agile excellence across development teams. This individual serves as a servant leader and facilitator, ensuring teams effectively apply Scrum principles to deliver high-quality software solutions that align with business goals.

Key Responsibilities

• Facilitate all Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Coach team members on Agile best practices and continuous improvement
• Remove impediments and proactively resolve blockers to keep projects on track
• Partner with Product Owners to ensure well-defined, prioritized backlogs
• Track and communicate team progress using Agile metrics (velocity, burndown, etc.)
• Foster a collaborative, transparent, and accountable team environment
• Support cross-team coordination and dependency management
• Promote a culture of continuous delivery and iterative improvement

Qualifications

• 2–5+ years of experience as a Scrum Master or in an Agile role
• Strong understanding of Agile methodologies, particularly Scrum
• Experience facilitating Scrum ceremonies and coaching teams
• Excellent communication, leadership, and problem-solving skills
• Ability to work with cross-functional teams in a fast-paced environment
• Familiarity with Agile tools (e.g., Jira, Azure DevOps, or similar)

Preferred Qualifications

• Certified Scrum Master (CSM), PSM, or equivalent certification
• Experience in healthcare, data processing, or SaaS environments (relevant to Etactics’ domain)
• Background in software development or technical teams
• Experience scaling Agile across multiple teams

What Success Looks Like

• Teams consistently meet sprint goals and deliver high-quality increments
• Continuous improvement is evident through retrospectives and metrics
• Strong collaboration between development, product, and stakeholders
• Reduced blockers and improved team velocity over time

Work Environment

• Collaborative, team-oriented culture
• Emphasis on innovation, efficiency, and process improvement
• Opportunities to influence Agile transformation and best practices

Pay: From $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Application Question(s):

• Can you describe your experience working within the Scrum framework and how you’ve helped a team improve its Agile maturity?
• Tell us about a time you removed a significant blocker for your team. What was the situation, and what steps did you take?
• How do you manage situations where stakeholders or leadership push for deadlines that conflict with the team’s capacity or Agile principles?

Work Location: In person