The Scrum Master will operate as a Servant Leader and facilitator for 2-3 Agile teams, ensuring the effective implementation of Scrum and Kanban principles. The successful candidate will be a strong negotiator, have excellent logic and problem-solving skills and drive to make a difference. We need an individual that puts the team before themselves. They will be responsible for enforcing the rules of Scrum, removing impediments from their team, while promoting self-management and consistently driving a culture of continuous improvement.
Liaison & Communication
- Serve as liaison between technical and non-technical departments.
- Communicate with other management, developers, product owners and technical support specialists on product issues.
- Coach the team on best practices (maintaining a healthy backlog, develop high quality user stories, estimating and delivery)
Development
- Organize and facilitate project planning, daily stand-up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum-related meetings.
- Track and communicate team velocity and sprint/release progress.
- Maintain process documentation.
- Ensure the team members are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.
Application Support
- Assist as needed with backlog maintenance and reviewing quality of user stories.
- Assist with internal and external communication, improving transparency, and radiating information.
- Assist with prioritization and resolution of defects / bugs.
Management
- Participate proactively in developing and maintaining team working agreement, standards, and tools.
- Develop and manage Team performance metrics, leverage to drive efficiencies in the process.
- Identify and remove impediments, prevents distractions.
- Facilitate discussion and conflict resolution.
- Empower the team to self-organize.
Position Requirements
Formal Education & Certification
- Four-year college diploma or university degree in computer systems design or computer science, and/or 10 years equivalent work experience.
- Must be a Certified Scrum Master,
- Scaled Agile (SAFe) experience and certification is a plus
Knowledge & Experience
- Scrum Master or Business Analyst experience is preferred.
- Understanding of agile software development methodologies, values, and procedures.
- Thorough understanding of the software development lifecycle.
- Understanding of organization’s development platform and languages.
- Ability to understand technical issues.
Personal Attributes
- Self-motivated and capable of managing multiple priorities and tasks as delegated.
- Team-player with the ability to work within a collaborative environment.
- Excellent interpersonal skills, ability to work with diverse personality types.
- Ability to coach the team to reach their highest potential.
- Creative and efficient in proposing solutions to complex, time-critical problems.
- Collaborative in driving decisions.
- Ability to deal with multiple projects and deadlines.
- Strong analytical and problem-solving skills with high attention to detail.
Skill / Qualification
Required / Desired
Experience
Four-year degree in Computer Science, Information Systems, Computer Systems Design, or equivalent combination of education and 10+ years of related experience
Required
4 Years
Certified Scrum Master (CSM) Certification
Required
5 Years
Scaled Agile Framework (SAFe) experience and certification
Required
3 Years
Scrum Master and/or Business Analyst experience
Highly Desired
4 Years
Understanding of Agile software development methodologies, principles, values, and practices
Highly Desired
4 Years
Thorough understanding of the Software Development Life Cycle (SDLC)
Highly Desired
4 Years
Knowledge of software development platforms, technologies, and programming languages
Highly Desired
4 Years
Ability to understand and communicate technical issues and solutions
Highly Desired
4 Years
Self-motivated with the ability to manage multiple priorities and assignments simultaneously
Required
4 Years
Team-oriented professional capable of working effectively in collaborative environments
Required
4 Years
Strong interpersonal and relationship-building skills with diverse stakeholders
Required
4 Years
Experience coaching Agile teams and facilitating continuous improvement
Required
4 Years
Ability to develop creative and effective solutions for complex, time-sensitive challenges
Required
4 Years
Collaborative decision-making and stakeholder engagement experience
Required
4 Years
Experience managing multiple projects, initiatives, and competing deadlines
Required
4 Years
Strong analytical, organizational, and problem-solving skills with exceptional attention to detail
Required
4 Years
Key Focus Areas
Agile & Scrum Leadership
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Certified Scrum Master (CSM)
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SAFe Framework Experience
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Agile Coaching & Team Facilitation
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Sprint Planning, Retrospectives, Daily Standups
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Continuous Improvement
Project & Delivery Management
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Multiple Concurrent Projects
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Stakeholder Management
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Prioritization & Deadline Management
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Cross-Functional Team Leadership
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Risk & Issue Resolution
Technical & Business Analysis
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SDLC Knowledge
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Technical Problem Resolution
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Requirements Analysis
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Platform & Application Understanding
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Business Process Improvement
Professional Skills
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Communication & Facilitation
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Leadership & Team Development
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Analytical Thinking
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Decision Making
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Collaboration & Relationship Management