SDR Manager

Position Overview:

Sales Development Representative Manager APAC (SDR Manager)

We are seeking an experienced, APAC territory-based Sales Development Representative (SDR) Manager to lead and manage projects across the APAC region. In this role, you will be responsible for building, coaching, and scaling high-performing SDR teams to drive client success across various industries from fast-growing start-ups to Fortune 500 companies. This client-facing, hands-on leadership position requires excellent English communication skills, cultural awareness of APAC business
practices, and strong expertise in outbound sales development.
*English fluency is required*.

Job Duties & Responsibilities:

Client Relationship Management

• Serve as the primary contact for APAC territory client programs, ensuring consistent alignment with client goals and expectations.
• Develop and nurture strong relationships with client stakeholders, providing strategic recommendations and actionable insights.
• Collaborate with internal teams, including the VP of Client Success, to design, launch, and continuously enhance SDR programs.
• Proactively identify client risks and opportunities to ensure high satisfaction and retention rates.

Team Leadership and Development

• Onboard, and manage SDR teams across multiple countries within APAC.
  Coach and mentor SDRs to consistently achieve KPIs and deliver high-quality pipeline opportunities.
• Foster a collaborative, accountable, and inclusive team environment focused on growth and continuous improvement.
• Conduct regular 1:1s, performance reviews, and skills-based training sessions using tools like internal sales coaching resources and AI-driven role-play platforms.

Sales Enablement, Resource Development, and Operations

• Leverage tools such as ZoomInfo, Cognism, LinkedIn Sales Navigator, and customized research methods to build and maintain prospect databases.
• Develop tailored outreach strategies, including cold call scripts, email cadences, and playbooks adapted to the cultural nuances of the APAC regions.
• Collaborate with marketing and client teams to align messaging and outreach strategies with client objectives.

Performance Monitoring and Reporting

• Design and implement reports and dashboards across various CRM platforms, primarily Salesforce (SFDC) and HubSpot, with the flexibility to adapt to others like Zoho and Microsoft Dynamics.
• Oversee CRM buildouts, including the creation of reporting and dashboards, to ensure seamless integration with client processes and transparency into our teams activities and outcomes.
• Generate weekly and quarterly reports for clients, showcasing proficiency in Word and Excel for professional formatting and presentation.

Job Requirements and Qualifications:

• Bachelors degree, preferably in Business, Marketing, Communications, or a related field.
• Proven experience in managing Sales Development teams, particularly within the technology or SaaS sector, across diverse APAC markets.
• Demonstrated success in leading, coaching, and scaling high-performing SDR teams within a remote, hybrid, or multi-country APAC environment.
• Strong proficiency in CRM platforms, especially Salesforce (SFDC) and HubSpot, with a working knowledge of reporting and dashboard creation in others (e.g., Zoho, Microsoft Dynamics, or regional CRM platforms).
• Expertise in building high-quality prospect databases for Sales Development initiatives using tools like ZoomInfo, Cognism, LinkedIn Sales Navigator, and market-specific research strategies tailored for APAC regions.
• Proven track record of developing and optimizing talk tracks, email templates, and SDR playbooks designed to resonate across different APAC business cultures and drive high engagement rates.
• Excellent written and verbal communication skills in English; additional APAC language skills are a plus.
• Strategic thinker with strong organizational, analytical, and attention-to-detail skills, adaptable to the nuances of APAC markets.
• Proficiency in Microsoft Office Suite (Word and Excel) for the preparation of professional reports, performance tracking, and client presentations.
• Strong sense of accountability and ownership in managing client programs, with the ability to identify both areas of success and opportunities for improvement.
• Experience with digital marketing initiatives and lead generation campaigns supporting outbound sales is an advantage.