academic support center director

University of Tennessee Health Science Center

<div><p>As part of the Academic Success Center&rsquo;s commitment to high-impact, peer-supported learning, the Assistant Director of Supplemental Instruction &ndash; Haslam College of Business provides leadership and oversight for all Supplemental Instruction (SI) programming within the Academic Success Center's Vol Study Center, including SI services that support the Haslam College of Business. In collaboration with the Associate Director, this role ensures the quality, consistency, and scalability of SI across in-person, hybrid, and online models.
</p><p>The Assistant Director serves as the primary leader for the day-to-day management, staff supervision, and programmatic coordination of Supplemental Instruction, translating the Academic Success Center&rsquo;s academic priorities and instructional vision into effective, student-centered SI practice. This role oversees two SI Coordinators and provides direction across the full SI ecosystem, ensuring alignment between instructional quality, staff development, assessment practices, and student experience, including support for upperclassman SI Leaders serving advanced-level courses within the Haslam College of Business.</p></div>
<br><div><p><b>Supplemental Instruction Program Leadership &amp; Oversight
</b></p><ul><li>Provide comprehensive leadership for all Supplemental Instruction programming within the Vol Study Center, including SI services supporting the Haslam College of Business, ensuring alignment with Academic Success Center goals, instructional standards, and student success priorities.
</li><li>Ensure strategic oversight of the coordination and integration of in-person, hybrid, and online SI models to ensure a cohesive and high-quality learning experience for students.
</li><li>Establish and maintain shared expectations, workflows, and service standards across SI programs in collaboration with SI leadership staff.
</li><li>Serve as a primary escalation point for SI-related concerns impacting academic quality, staffing, or service delivery, resolving issues in collaboration with the Associate Director as needed.
</li>Monitor program capacity, enrollment trends, and instructional coverage to proactively address gaps or emerging needs<br>
<li>
</li></ul><p></p><p><b>Supervision &amp; Professional Staff Management
</b></p><ul><li>Directly supervise the SI-focused coordinators, providing training, professional development, and performance management.
</li><li>Directly supervise SI Leaders serving advanced-level courses within the Haslam College of Business, ensuring consistency in instructional quality, training, and expectations.
</li><li>Lead regular SI leadership meetings to ensure alignment across staffing, instructional practices, and student-facing delivery.
</li>Foster a culture of reflective practice, continuous improvement, and student-centered pedagogy among SI professional and student staff.<br>
<li>
</li></ul><p></p><p><b>Instructional Quality, Assessment &amp; Continuous Improvement
</b></p><ul><li>Collaborate with coordinators to support instructional consistency, fidelity to the SI model, and alignment with course learning objectives.
</li><li>Partner with Academic Success Center assessment staff to review SI participation data, outcomes, and trends to inform program adjustments and recommendations.
</li><li>Use qualitative and quantitative data to evaluate SI effectiveness, identify opportunities for improvement, and support evidence-based decision-making.
</li>Contribute to program documentation, reporting, and accreditation- or recognition-related efforts connected to peer learning and academic support.<br>
<li>
</li></ul><p></p><p><b>Cross-Unit Collaboration &amp; Strategic Support
</b></p><ul><li><p>Collaborate with Academic Success Center colleagues to ensure SI remains integrated with broader academic support pathways, learning assistance initiatives, and student success efforts.
</p></li><li><p>Serve as a liaison with campus partners (e.g., faculty, academic departments, including those within the Haslam College of Business) to support SI alignment with instructional needs.
</p></li><li><p>Support the Associate Director in planning, pilots, or expansion efforts related to Supplemental Instruction and peer academic support models.<br>
</p></li></ul><p></p><p><b>Other Duties as Assigned
</b></p><ul><li>Duties or projects supporting Supplemental Instruction, the Academic Success Center, or Division of Student Success initiatives, as assigned.</li></ul></div>
<br><div><p><b>Required Qualifications
</b></p><ul><li><p><b>Education:
</b></p><ul><li><div>Master&rsquo;s Degree
</div></li></ul></li><li><p><b>Experience:
</b></p><ul><li><div>Master&rsquo;s degree in any field and 3 years of experience in a higher education setting, including experience in program development, coordination, or leadership within student success or academic support environments. (Part-time work considered at half-time of experience.)
</div></li></ul></li><li><p><b>Knowledge, Skills, Abilities:
</b></p><ul><li><div>Knowledge of academic support in education.
</div></li><li><div>Ability to build and maintain collaborative relationships with campus partners.
</div></li><li><div>Ability to communicate effectively with a variety of student populations.
</div></li><li><div>Ability to collaborate effectively with faculty and academic partners.<br>
</div></li></ul></li></ul><div></div><div>Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.
</div><p><b>Preferred Qualifications
</b></p><ul><li><p><b>Experience:
</b></p><ul><li><div>Completed master&rsquo;s degree;
</div></li><li><div>Minimum one year in higher education administration, student affairs, education, or a related field.
</div></li><li><div>Experience supervising professional staff in an academic support or student success setting.
</div></li><li><div>Direct experience managing or coordinating Supplemental Instruction or comparable peer-led programs.
</div></li></ul></li><li><p><b>Knowledge, Skills, Abilities </b>:
</p><ul><li><div>Experience overseeing Supplemental Instruction, tutoring, learning assistance, or peer education programs.
</div></li><li><div>Skill in coaching professional staff and developing leadership capacity.
</div></li><li><div>Knowledge of instructional best practices in higher education and student-centered learning environments.
</div></li><li><div>Experience supporting program growth, scaling, or innovation within academic support services.<br>
</div></li></ul></li></ul><p></p><p><b>Work Location </b>.
</p><ul><li><p>Location: Knoxville, TN
</p></li><li><p>Onsite<br>
</p></li></ul><p></p><p><b>Compensation and Benefits
</b></p><ul><li><p><b>UT market range: </b>M10
</p></li><li><p><b>Anticipated hiring range: </b>Minimum $60,000</p></li><p></p><li><p><br>
</p></li></ul><p></p><p><b>Application Instructions
</b></p><p>To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted.<br>
</p><p></p><ul><li><p>Resume
</p></li><li><p>Cover Letter
</p></li><li><p>List of 3 Professional References</p></li></ul></div>

Assistant Director of Supplemental Instruction - Haslam/Academic Success Center - UTK

California State University

<p></p><div><div><b>Job no:</b> 556226<br>
<b>Work type:</b> Management (MPP)<br>
<b>Location:</b> Fullerton<br>
<b>Categories:</b> MPP, Administrative, At-Will, Full Time<br>
</div><div><div><div><div><div><div><p>Job Title</p></div><div><br>
<p>
Director of Academic Support</p></div></div><div><br>
<div>
<p>Classification</p></div><div><br>
<p>
Administrator II</p></div></div><div><br>
<div>
<p>Auto Req. ID</p></div><div><br>
<p>
556226</p></div></div><div><br>
<div>
<p>Salary Range</p></div><div><br>
<p>
Classification Range $5,053 - $16,221 per month</p>
<p>
(Hiring range depending on qualifications, not anticipated to exceed $8,100 - $9,900 per month)</p></div></div><div><br>
<div>
<p>Work Schedule</p></div><div><br>
<p>
Monday - Friday, 8:00 AM - 5:00 PM</p></div></div><div><br>
<div>
<p>Why CSUF</p></div><div><br>
<p>
California State University, Fullerton (CSUF) is a leading public university known for its strong academic programs and commitment to student success. As one of the largest campuses in the CSU system, CSUF fosters innovation, collaboration, and professional growth. The university values teaching, research, and service, creating an environment where students, staff, and faculty can thrive. Joining CSUF means becoming part of a dynamic team dedicated to making a meaningful impact. We continuously seek individuals from various career disciplines that share the University&rsquo;s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.</p></div></div><div><br>
<div>
<p>Department</p></div><div><br>
<p>
The department of Supplemental Instruction (SI) within the Division of Academic Affairs is a learning support program that provides weekly group study sessions for students taking bottleneck, key gateway, or historically difficult courses. It is led by exceptional students who have mastered the course materials. The Supplemental Instruction leaders are trained to facilitate group sessions where students can meet to improve their understanding of the course materials, review and discuss important concepts, develop study strategies, and prepare for exams. We seek an exceptional individual to join our team as the Director of Academic Support (Administrator II). The ideal candidate in this role should have a positive attitude, an active, energetic mind, and a leadership style that is characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.</p></div></div><div><br>
<div>
<p>Duties and Responsibilities</p></div><div><br>
<p>
Under the strategic direction of the Associate Vice President for Student Success and Academic Support, the Director of Academic Support is responsible for overseeing, managing, and developing all aspects of the Supplemental Instruction (SI) program and the University Learning Center (ULC). This position requires a strong commitment to student success, effective leadership skills, and a comprehensive understanding of academic support programs. Other duties as assigned.</p></div></div><div><br>
<div>
<p>Inclusive Leadership Statement</p></div><div><br>
<p>
Inclusive Leadership Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable:</p>
<ul><li>What does inclusive leadership mean to you.</li></ul>
<ul><li>A description of your experiences working with individuals with a different perspective.</li></ul>
<ul><li>A description of how issues of inclusivity have impacted you personally or professionally.</li></ul></div></div><div><br>
<div>
<p>Essential Qualifications</p></div><div><br>
<p>
Master&rsquo;s degree from an accredited college or university in a relevant field such as education, counseling, or student development, along with a minimum of five years of related experience in academic support programs, supplemental instruction, or learning center management. A successful candidate will demonstrate a strong understanding of best practices in academic support services, including supplemental instruction, tutoring, and embedded tutoring, as well as student learning and student success initiatives. The position requires strong leadership and administrative skills, with proven experience managing, leading, and motivating a team of professional staff and instructional student assistants.</p>
<p>
Additionally, the candidate should have demonstrated knowledge of assessment and evaluation practices used to measure program effectiveness and student outcomes, as well as experience or familiarity with budget management and resource allocation. Experience in program management, strategic planning, and data-driven decision-making is essential. This role requires excellent interpersonal and written communication skills, with the ability to collaborate and build relationships with a wide range of university and external stakeholders. Knowledge of higher education principles, practices, and trends&mdash;particularly those related to student retention and student success models&mdash;is highly desirable. The ideal candidate will also have the ability to manage multiple projects simultaneously, prioritize both short- and long-term goals, and adapt effectively in a dynamic environment.</p>
<p>
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.</p></div></div><div><br>
<div>
<p>Preferred Qualifications</p></div><div><br>
<p>
Ability to maintain confidentiality while fostering a strong spirit of teamwork and adaptability in a changing environment. Ability to effectively select, supervise, and train both represented and non-represented staff, including organizing, prioritizing, and scheduling work assignments, as well as assessing staff performance. Knowledge of or familiarity with University of Missouri at Kansas City (UMKC) Supplemental Instruction (SI) accreditation processes is also desirable.</p></div></div><div><br>
<div>
<p>Special Working Conditions</p></div><div><br>
<p>
Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator</p></div></div><div><br>
<div>
<p>Benefits at a Glance</p></div><br>
<div>
<ul><li>An array of health plans that include prescription drug coverage</li>
<li>Dental and Vision coverage</li>
<li>Income protection benefits including life insurance and disability</li>
<li>Retirement plan through CalPERS</li>
<li>Tuition waiver for employees and dependents if eligible</li>
<li>FlexCash (in lieu of health and dental)</li>
<li>Employee Assistance Programs</li>
<li>15 paid holidays</li>
</ul>
<p>See our CSUF Benefits website for additional information.</p></div></div><div><br>
<div>
<p>Additional Information</p></div><div><br>
<p>
California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.</p>
<p>
Cal State Fullerton is an equal opportunity employer that prohibits discrimination based on regardless of race, sex, color, ethnicity, national origin, or any other protected status.</p>
<p>
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.</p>
<p>
The scope of responsibilities for this position includes the making or participating in the making of decisions that may have a material financial benefit on the incumbent. Therefore, you will be required to file an initial &ldquo;Conflict of Interest Form 700: Statement of Economic Interests&rdquo; within thirty (30) days from date of hire and on an annual basis; and complete the CSU sponsored ethics on-line training within thirty (30) days of appointment, and at least once during each consecutive period of two calendar years following the appointment.</p>
<p>
The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.</p>
<p>
This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.</p>
<p>
Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant&rsquo;s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.</p>
<p>
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.</p>
<p>
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.</p>
<p>
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.</p>
<p>
Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.</p>
<p>
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.</p>
<p>
California State University, Fullerton is not currently sponsoring any new H-1B petitions for staff, management, or faculty positions.</p>
</div>
</div><br>
</div></div></div></div><div></div><p><b>Advertised:</b> Mar 26 2026 Pacific Daylight Time<br>
<b>Applications close:</b> Apr 23 2026 Pacific Daylight Time</p></div><p></p>

Director of Academic Support

University of Tennessee

<div><p>The Supplemental Instruction Coordinator provides leadership for the Supplemental Instruction (SI) program as well as provides on-site supervision to undergraduate and graduate staff serving as tutors, supplemental instructors, and graduate assistants. The SI Coordinator will work to implement best practices in academic supports, foster a collaborative learning environment, and engage in strategic planning in order to grow and develop the Supplemental Instruction program. The coordinator communicates with campus partners to increase academic support access, align curricular needs with academic support services, and manages the Supplemental Instruction and embedded tutoring programs, which includes ensuring oversight and the availability of services during the evenings and on weekends. The SI Coordinator also develops and leads the complex and ongoing training and support to SI Leaders and embedded tutors, which includes the coordination of intensive training sessions that take place during off-schedule hours (weekends and evenings).</p></div>
<br><div><p><b>Management and Oversight
</b></p><ul><li>Provides management and oversight of SI daily activities, including on-site and online SI sessions and embedded tutoring;
</li><li>Works with divisions, colleges, and departments to identify regular, consistent, and functional spaces for SI sessions and embedded tutoring;
</li><li>Maintains or acquires resources (e.g., technology, content materials, pedagogical materials, etc.) for the SI and embedded tutoring programs;
</li><li>Develops specialized training curriculum using relevant and current SI and learning assistance methods;
</li><li>Works closely with academic departments and instructors to determine course-specific support needs that support the SI model;
</li><li>Ensures high quality and ethical standards for the SI and embedded tutoring programs;
</li><li>Regularly evaluates SI Leaders and assists in evaluations of tutors and Vol Study Center support staff;
</li><li>Coordinates SI, group, and embedded tutoring services for all academic terms;
</li><li>Develops curriculum for and conducts campus workshops regarding general academic support strategies (e.g., notetaking, reading strategies, study skills, study habits, etc.);
</li><li>Participates in continuing education and professional development activities in the areas of Supplemental Instruction, tutoring, study skills, learning strategies, innovative pedagogical techniques, and general academic support;
</li><li>Promotes Vol Study Center services, events, and activities via campus partnerships and marketing campaigns;
</li><li>Schedules all tutoring and learning assistance activities across various campus locations via campus communications and/or software; and
</li>Monitors and assesses the effectiveness of the SI Program, including conducting student surveys, reviewing usage and progress reports, providing impact analyses, and modifying services to meet program and learner needs.<br>
<li>
</li></ul><p></p><p><b>Hiring, Mentorship, Training, and Scheduling
</b></p><ul><li><p>Oversees recruitment, hiring, and orientation of SI Leaders, embedded tutors, and Vol Study Center support staff;
</p></li><li><p>Provides mentoring, supervision, direction, guidance, and ongoing support to all SI Leaders and Vol Study Center support staff;
</p></li><li><p>Trains all SI Leaders and embedded tutors in pedagogical techniques consistent with course content and in alignment with the SI model; and
</p></li><li><p>Coordinates scheduling and manages all time entry of all SI/embedded sessions and Vol Study Center support staff.<br>
</p></li></ul><p></p><p><b>Leads or co-leads student-facing campus events to develop connections with scholars
</b></p><ul><li>Engages scholars at new student orientations, open houses and recruitment events;
</li><li>Actively pursues professional development opportunities;
</li><li>Masters use of academic software, such as such as Banner and Salesforce, and other software, to document study sessions and communication with scholars;
</li><li>Uses other standard office software to communicate with staff and develop program materials; and
</li>Attends weekly leadership and department meetings.<br>
<li>
</li></ul><p></p><p><b>Other Duties as Assigned</b></p></div>
<br><div><p><b>Required Qualifications
</b></p><p><b>Education:
</b></p><ul><li><div>Bachelor&rsquo;s Degree<br>
</div></li></ul><p></p><p><b>Experience:
</b></p><ul><li><div>Bachelor's degree with one year of relevant experience (includes any background in academic coaching, advising, teaching, mentoring, or support services, within education or in other people-centered fields) or master's degree with no experience
</div></li></ul><p><b>Knowledge, Skills, Abilities:
</b></p><ul><li><p>Knowledge of student learning and academic support strategies in higher education or related settings.
</p></li><li><p>Skill in building positive relationships with students, staff, and/or faculty.
</p></li><li><p>Ability to exercise sound judgment, work independently, and manage multiple priorities.
</p></li><li><p>Proficiency with general office technology and software for communication and recordkeeping.<br>
</p></li></ul><p></p><p>Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.
</p><p><b>Preferred Qualifications
</b></p><p><b>Education:
</b></p><ul><li><div>Master&rsquo;s Degree
</div></li></ul><p><b>Experience:
</b></p><ul><li><div>Completed master&rsquo;s degree;
</div></li><li><div>Minimum one year in a higher education environment;
</div></li><li><div>Experience with Supplemental Instruction, tutoring, learning strategies, and/or academic support;
</div></li><li><div>Learning specialist or related experience developing learning strategies for students in need of additional academic support
</div></li></ul><p><b>Knowledge, Skills, Abilities:
</b></p><ul><li><p>Knowledge of Supplemental Instruction or similar peer-led learning program models.
</p></li><li><p>Ability to train, supervise, and mentor student staff effectively.
</p></li><li><p>Skill in data-informed decision-making, strategic planning, and relationship building.<br>
</p></li></ul><p></p><p><b>Work Location </b>.
</p><ul><li><p>Location: Knoxville, TN
</p></li><li><p>Onsite<br>
</p></li></ul><p></p><p><b>Compensation and Benefits
</b></p><ul><li><p><b>UT market range: </b>M08
</p></li><li><p><b>Anticipated hiring range: </b>Minimum $49,700</p></li><p></p><li><p><br>
</p></li></ul><p></p><p><b>Application Instructions
</b></p><p>To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted.<br>
</p><p></p><ul><li><p>Resume
</p></li><li><p>Cover Letter
</p></li><li><p>List of 3 Professional References</p></li></ul></div>
<br><div><div>The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees&mdash;the Volunteers&mdash;who uphold the university&rsquo;s tradition of lighting the way for others through leadership and service.<br>
</div><div></div><br>
<div>UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee&rsquo;s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy&rsquo;s largest multidisciplinary laboratory, Oak Ridge National Laboratory.<br>
</div><div></div><br>
<div>The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.<br>
</div><div></div><br>
<div>UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.<br>
</div><div></div><br>
<div>The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as &ldquo;Best Employer for New Graduates,&rdquo; &ldquo;One of America&rsquo;s Best Large Employers,&rdquo; and &ldquo;Best Workplace for Women,&rdquo; and has been designated as &ldquo;Best Place for Working Parents&rdquo; by Forbes Magazine.<br>
</div><div></div><br>
<div>Apply today and join the Tennessee Volunteer community!</div></div>

Supplemental Instruction Coordinator - Academic Success Center - UTK

Hamlin Robinson School

<p></p><div><div><div><p><b>WHO WE ARE</b>
</p><p>Hamlin Robinson School (HRS) ignites the academic and creative potential of students with
</p><p>dyslexia and other language-based learning differences. Since 1983, we have been
</p><p>Washington&rsquo;s only non-profit school dedicated exclusively to these students&rsquo; unique academic
</p><p>and social-emotional needs.
</p><p>We believe every child deserves a learning environment where they feel safe, understood, and
</p><p>empowered. With small class sizes (1:15 teacher-student ratio) and a structured, multisensory
</p><p>approach, students gain confidence and a sense of ownership over their learning through
</p><p>meaningful moments of authentic success. In traditional school settings, students with dyslexia
</p><p>often internalize their challenges as a personal failure. We exist to change that.
</p><p>More than just academics, HRS is often the first place where students feel truly understood and
</p><p>capable. For families, seeing their child engage joyfully in learning, sometimes for the first time,
</p><p>is transformational. Hamlin Robinson School values diversity and welcomes the unique
</p><p>contributions of people from all backgrounds and identities. Please view our Equity Statement
</p><p>and full Non-Discrimination Policy on the HRS Website.
</p><p><b>WHY HAMLIN ROBINSON SCHOOL
</b></p><p>At HRS, we know that just as students need the right environment to thrive, so do faculty and
</p><p>staff. We foster a collaborative, mission-driven workplace where all employees are supported,
</p><p>valued, and equipped with the tools and training they need to succeed.
</p><ul><li><b>Purpose-Driven Work &ndash; </b>Every member of the HRS team contributes to shaping the student
</li></ul><p>experience, helping learners build confidence and achieve success.<b>
</b></p><ul><li><b>Collaborative &amp; Mission-Aligned Community </b>&ndash; With a shared purpose guiding the work of all
</li></ul><p>employees, we create clarity, strengthen connections, and advance collective progress.<b>
</b></p><ul><li><b>Commitment to Professional Growth &ndash; </b>Ongoing development is deeply valued, supporting
</li></ul><p>skill-building, curiosity, and growth within a dynamic and supportive community.<b>
</b></p><p></p><p><b>WHO YOU ARE
</b></p><ul><li>You are collaborative, resilient, flexible, diplomatic, and patient, with a strong sense of humor
</li></ul><p>and professional presence.
</p><ul><li>You are organized, motivated, and possess strong interpersonal and communication skills.
</li></ul><ul><li>You are comfortable working with students, families, faculty, and staff and building positive
</li></ul><p>relationships across the school community.<b>
</b></p></div></div><div><div><ul><li>You maintain a positive, student-centered approach when supporting students and families
</li></ul><p>through challenges.
</p><ul><li>You demonstrate professionalism, sound judgment, and the ability to maintain
</li></ul><p>confidentiality.
</p><ul><li>You hold, or are working toward, a master's degree in special education, educational
</li></ul><p>leadership, or a related field (strongly preferred).
</p><ul><li>You have extensive experience directly supporting students with IEPs and language-based
</li></ul><p>learning differences.
</p><ul><li>You have proven experience managing a small-to-medium team of educators or specialists.
</li></ul><ul><li>You have proven expertise in applying evidence-based practices to effectively support diverse
</li></ul><p>learners.
</p><p></p><p><b>THE JOB
</b></p><p><b>Position: </b>Senior Manager, Academic Support Programs<b>
</b></p><p><b>Reports to: </b>Head of Learning Center<b>
</b></p><p><b>Job Classification: </b>Full time, Exempt
</p><p></p><p>The Senior Manager, Academic Support Programs is a specialized leadership role focused on
</p><p>the pedagogical excellence and operational execution of the Learning Center&rsquo;s core services.
</p><p>This individual serves as a high-level practitioner and administrator, with a primary focus on
</p><p>supporting students who require intensive, individualized instruction, specifically those with
</p><p>Individualized Education Programs (IEPs).
</p><p>Reporting directly to the Head of Learning Center, the manager is responsible for the quality of
</p><p>tutoring delivery and the management of select programs as assigned. While the Head of
</p><p>Learning Center maintains executive authority over the center's strategic growth, fiscal health,
</p><p>and operational framework, the senior manager ensures that instructional execution and
</p><p>student outcomes meet the highest standards of educational equity and effectiveness.
</p><p></p><p><b>Specialized Instructional Leadership
</b></p><ul><li>Analyze student IEPs and 504 plans to design and implement individualized tutoring
</li></ul><p>service plans, including clearly defined learning goals and measurable outcomes, service
</p><p>plan attendance and monthly reporting, including progress reports, ensuring tutoring
</p><p>interventions directly align with designated objectives, legal accommodations, and
</p><p>evidence-based practices.
</p><p></p><ul><li>Design and oversee specialized instructional pathways (e.g., structured literacy,
</li></ul><p>multisensory math) that are evidence-based for students with language-based learning
</p><p>differences.
</p></div></div><p></p><div><div><ul><li>Maintain a rigorous data collection system to track student growth, providing the Head
</li></ul><p>of Learning Center with regular reports on program efficacy.
</p><p></p><p><b>Personnel &amp; Program Management</b>
</p><ul><li>Lead a dedicated team of specialized tutors, providing clinical observations, coaching,
</li></ul><p>and regular performance feedback.
</p><p></p><ul><li>Design and deliver inclusive, evidence-based training for staff by developing learning
</li></ul><p>objectives, instructional materials, and engaging activities for both in-person and virtual
</p><p>sessions; and facilitating group learning experiences as needed.
</p><p></p><ul><li>At the discretion of the Head of Learning Center, take full management responsibility for
</li></ul><p>select programs (e.g., summer intensives, specific community cohorts, or academic-</p>
<p>
based afterschool initiatives).
</p><p><b>Operational Support</b>
</p><ul><li>Co-manage the logistics of the tutoring schedule, student placements, and resource
</li></ul><p>allocation to ensure a seamless experience for families.
</p><p></p><ul><li>Serve as a bridge between the classroom and the tutoring center, ensuring teachers and
</li></ul><p>parents are aligned on a student&rsquo;s &quot;whole-child&quot; progress.
</p><p><b>Stakeholder &amp; Family Relations</b>
</p><ul><li>Act as a primary point of contact for families navigating the complexities of specialized
</li></ul><p>tutoring and school-based support.
</p><p></p><p><b>COMPENSATION &amp; BENEFITS
</b></p><p><b>Salary: </b>$82,000-$92,000<b>
</b></p><p><b>Position Classification:</b> Exempt<b>
</b></p><p><b>Benefits: </b>93% employee covered Medical, Dental and Vision. 403(b) (up to 7% employer
</p><p>match), Life Insurance, Pet Insurance, and Long-Term Disability. Earn up to 12 Sick/Personal
</p><p>days.
</p><p></p><p><b>HOW TO APPLY
</b></p><p>Please submit a resume and cover letter to:
</p><p>Rod Walton, Head of Learning Center, He/him
</p><p>Hamlin Robinson School
</p></div></div><div><div><p>Email: jobs@hamlinrobinson.org with &ldquo;Senior Manager, Academic Support Programs&rdquo; in the
</p><p>subject line.</p></div></div></div>

senior manager, academic support programs

Octapharma

<div><div><div><h2 class="jobSectionHeader"><b>Job Summary</b></h2>
</div><div><p>
Meticulously orchestrates and oversees the entirety of daily center operations, ensuring adept management of personnel, vigilant product oversight, smooth coordination of donor flow, and seamless functionality of critical resources.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
This is What You&rsquo;ll Do</b></h2>
</div><div><ul><li>Maintain compliance with state and federal regulations (FDA approved SOPs, OSHA, CLIA, GMP), ensures certifications/licenses are current, and leads corrective and preventive actions (CAPA) to address issues.</li><li>
Host audits by regulatory agencies and customers, supports quality improvement initiatives, and contributes to best practices.</li><li>
Promote and enforce Safety, Health, and Environmental policies; resolves safety concerns, ensures preventive maintenance of donor center equipment, and maintains a clean, safe facility.</li><li>
Maintain donor center functions and assets, informs leadership of irregularities, and mitigates/report unsafe conditions.</li><li>
Oversee product inventory and storage integrity, manages unsuitable product, and partners with corporate/vendors for efficient shipments and procurement.</li><li>
Achieve targeted production in quantity/quality while optimizing costs, inventory, and purchase order submissions in compliance with company practices.</li><li>
Conduct performance evaluations, development plans, corrective actions, and employment decisions (hiring, promotions, terminations) to align staff growth with organizational goals.</li><li>
Ensure adherence to HR policies and procedures, assists with investigations, and fosters a positive culture through mentorship and role modeling of core values.</li><li>
Direct all employee training, onboarding, retraining, and leadership development, ensuring compliance with standards and timeliness.</li><li>
Track and audit training data and certifications, collaborates with Quality and Field teams to address deviations, audits, and corrective actions through targeted training interventions.</li><li>
Cultivate strong donor relationships to drive retention, referrals, and growth, while overseeing payroll, staff meetings, and operational KPIs for performance optimization.</li><li>
Lead center marketing and advertising initiatives in collaboration with corporate departments to strengthen outreach and enhance operations.</li><li>
Perform other duties as assigned.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
This is What it Takes</b></h2>
</div><div><ul><li>Bachelor&rsquo;s degree preferred</li><li>
Three (3) years of operations and/or process management/supervisory experience preferred.</li><li>
Three (3) years of people management, including recruiting and training (may be concurrent with operations/process management).</li><li>
Knowledge of financial management and/or budgeting preferred.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Physical Requirements</b></h2>
</div><div><ul><li>Ability to sit or stand for extended periods.</li><li>
Ability to use a computer, video display terminal, and other office equipment for extended periods.</li><li>
Ability to tug, lift, and pull up to 35 pounds.</li><li>
Ability to bend, stoop, kneel, and reach as necessary.</li><li>
Ability to focus and concentrate on tasks for extended periods.</li><li>
Ability to navigate the office environment safely, including stairs and elevators (if applicable).</li><li>
Ability to travel up to 20% via airplane and vehicle (if applicable).</li><li>
Ability to use assistive devices if needed for mobility or communication.</li><li>
Occupational exposure to bloodborne pathogens.</li><li>
Ability to enter an environment with a temperature of -40&deg;C for short periods of time.</li><li>
Ability to work daytime and evening hours, weekends, holidays, extended shifts, and periodically after hours.</li><li>
https://careers.octapharmaplasma.com/us/en/center-director-i</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Do Satisfying Work. Earn Real Rewards and Benefits</b></h2>
</div><div><p>
We&rsquo;re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.</p><ul><li>
Formal training</li><li>
Outstanding plans for medical, dental, and vision insurance</li><li>
Health savings account (HSA)</li><li>
Flexible spending account (FSA)</li><li>
Tuition Reimbursement</li><li>
Employee assistance program (EAP)</li><li>
Wellness program</li><li>
401k retirement plan</li><li>
Paid time off</li><li>
Company paid holidays</li><li>
Personal time</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Pay Transparency</b></h2></div><div></div><div><div><br>
The expected base pay for this position at hiring is $97,600-$130,100-$162,700 with 23% pontential.<b> </b>Please note this wage range reflects what Octapharma Plasma expects to pay for this position at the listed location as of the time of this posting. Individual base pay for a successful candidate within this range is determined by qualifications, skill level, experience, competencies and other relevant factors.<br>
</div><div></div><div><b>Our Benefits</b>
</div><div>Octapharma Plasma offers the following benefits for this full-time position:
</div><div>Options for health care benefits, including choices of plans for medical, dental, and vision, prescription drug coverage; Company-provided basic life insurance and Short- and Long-Term Disability; the option to participate in Octapharma Plasma's 401(k) Savings Plan; 15 days of Paid Time Off (PTO) and paid observed holidays as designated by the Company.</div><div></div><div><br>
Please be advised that, although we may not have an immediate requirement at this time, we are consistently interested in engaging with well-qualified candidates for future opportunities. If you are interested in exploring a career with Octapharma Plasma, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate. We expect the application window to close within 60 days from the posting date. Please ensure all applications are submitted before the deadline.</div></div></div></div>

CA Center Director 1

The University of Michigan

<p></p><div><div><div><h2 class="jobSectionHeader"><b>How to Apply</b></h2><p>
To be considered, please submit a resume and a cover letter as a single document. In your cover letter, briefly describe your interest in the role and how your experience aligns with the position.</p><h2 class="jobSectionHeader"><b>
Who We Are</b></h2><p>
The Stephen M. Ross School of Business at the University of Michigan is a globally recognized leader in business education, committed to building a better world through business. Through powerful ideas, purpose-driven leaders, and meaningful impact, Ross empowers individuals and organizations to make a positive difference. Our community is guided by core values that emphasize innovation, continuous learning, and excellence. Together, we strive to develop leaders who drive change and create lasting impact across industries and communities. Learn more about Ross here.</p><h2 class="jobSectionHeader"><b>
Job Summary</b></h2><p>
As the Faculty Support Coordinator, you will provide professional administrative and technological support to Michigan Ross faculty. You will contribute to our positive and inclusive work community by building trusting partnerships across the school, dedicated to meeting the academic needs of the faculty. You will report to the Faculty Support Supervisor.</p><p>
This hybrid position is based in Ann Arbor, MI, with an expectation of a minimum of three days per week on-site. The role may require occasional work outside standard business hours, including early mornings, evenings, or weekends. This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of hire and maintain that authorization throughout employment.</p><p>
For additional details about the position, please review the full job description here. If you have questions, contact [email protected].</p><h2 class="jobSectionHeader"><b>
Responsibilities*</b></h2><ul><li><b>
Teaching/Administrative Support: 70%</b><ul><li>
Manage support for faculty through administrative tasks related to teaching.</li><li>
Help prepare class materials, presentations, exams, and other materials.</li><li>
Support class content platform (Canvas).</li><li>
Stay current with accessibility standards, ensuring faculty documents and materials are accessible and compliant (e.g., proper formatting, alt text, and screen reader compatibility).</li><li>
Prepare, update, and proofread syllabi.</li><li>
Address faculty inquiries and resolve issues.</li><li>
Organize and prioritize workload to handle multiple projects simultaneously.</li><li>
Process onboarding and offboarding activities for faculty and staff.</li></ul></li><li><b>
Events/Recruiting: 20%</b><ul><li>
Collaborate with area administrators and faculty to plan events of varying scales.</li><li>
Arrange travel accommodations for guests.</li><li>
Support events for several Ross units.</li><li>
Process expense reports.</li><li>
Work with the Faculty PhD Advisors to manage administrative tasks related to PhD recruiting.</li></ul></li><li><b>
Other Responsibilities: 10%</b><ul><li>
Proofread manuscripts, correspondence, and other materials.</li><li>
Format citations and footnotes in publications.</li><li>
Stay informed of procedures and communicate with faculty and students to ensure compliance.</li><li>
Develop relationships with other departments to enhance services to faculty.</li><li>
Complete special projects and other tasks as assigned.</li><li>
Order and maintain faculty business supplies.</li><li>
Help onboard new team members and provide training to team members on departmental processes.</li></ul></li></ul><h2 class="jobSectionHeader"><b>
Required Qualifications*</b></h2><ul><li>
High school diploma and 2 years of prior administrative support experience, or an equivalent combination of education and experience.</li><li>
2 years of experience working in a customer service role.</li><li>
Intermediate-level proficiency in Microsoft and Google products. We may require skills testing.</li></ul><h2 class="jobSectionHeader"><b>
Why Work at Michigan?</b></h2><p>
In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:</p><ul><li>
Generous paid time off (Vacation, Holidays, Season Days, Maternity and Parental Leave)</li><li>
A retirement plan that provides two-for-one matching contributions with immediate vesting</li><li>
Many choices for comprehensive health insurance</li><li>
Life insurance</li><li>
Long-term disability coverage</li><li>
Flexible spending accounts for healthcare and dependent care expenses</li><li>
Flexible work arrangements</li><li>
Access to the onsite Fitness Center at Ross</li></ul><h2 class="jobSectionHeader"><b>
Modes of Work</b></h2><p>
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.</p><h2 class="jobSectionHeader"><b>
Additional Information</b></h2><p>
The salary offer range for this position is $45,600 to $53,600. Salary offers are determined based on several factors, including a candidate's experience, skills, and qualifications, along with internal equity considerations. It is not common for new hires to be placed at the top of the range.</p><h2 class="jobSectionHeader"><b>
Application Deadline</b></h2><p>
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.</p><h2 class="jobSectionHeader"><b>
U-M EEO Statement</b></h2><p>
The University of Michigan is an equal employment opportunity employer.</p></div></div></div><p></p>
<br><div><div><h3 class="jobSectionHeader"><b>Job Opening ID</b></h3>
<div><p>276248</p>
</div></div><div><h3 class="jobSectionHeader"><b>Working Title</b></h3>
<div><p>Faculty Support Coordinator</p>
</div></div><div><h3 class="jobSectionHeader"><b>Job Title</b></h3>
<div><p>Administrative Assistant Inter</p>
</div></div><div><h3 class="jobSectionHeader"><b>Work Location</b></h3>
<div><p>Ann Arbor Campus</p>
</div></div><p>Ann Arbor, MI</p>
<div><h3 class="jobSectionHeader"><b>Modes of Work</b></h3>
<div><p>Hybrid
</p></div></div><div><h3 class="jobSectionHeader"><b>Full/Part Time</b></h3>
<div><p>Full-Time</p>
</div></div><div><h3 class="jobSectionHeader"><b>Regular/Temporary</b></h3>
<div><p>Regular</p>
</div></div><div><h3 class="jobSectionHeader"><b>FLSA Status</b></h3>
<div><p>Nonexempt</p>
</div></div><div><h3 class="jobSectionHeader"><b>Organizational Group</b></h3>
<div><p>School Bus Admin</p>
</div></div><div><h3 class="jobSectionHeader"><b>Department</b></h3>
<div><p>ROSS SCH Faculty Support</p>
</div></div><div><h3 class="jobSectionHeader"><b>Posting Begin/End Date</b></h3>
<div><p>4/13/2026 - 4/27/2026</p>
</div></div><div><h3 class="jobSectionHeader"><b>Salary</b></h3>
<div><p>$45,600.00 - $53,600.00</p>
</div></div><div><h3 class="jobSectionHeader"><b>Career Interest</b></h3>
<div><p>Administration</p></div></div></div>

Faculty Support Coordinator

Grand Valley State University

<div>This position provides leadership for GVSU&rsquo;s peer tutoring and supplemental instruction programs, ensuring high-quality academic support for all students, as part of the university&rsquo;s Knowledge Market. The role oversees staff and peer tutors, collaborates with faculty, staff, and campus partners, in close collaboration with other Knowledge Market centers and University Libraries&rsquo; colleagues, developing services that promote student retention and success across disciplines and fields university-wide through the Tutoring and Reading Center, drop-in tutoring, and, structured learning assistance.
<br>
<br>
Salary &amp; Benefits:
<br>
<br>
Minimum starting salary of $58,800, commensurate with experience.
<br>
<br>
Comprehensive benefits package including medical, vision, dental, life insurance, generous employer retirement contributions, wellness resources and tuition waiver effective on date of hire.
<p><b>PRIMARY DUTIES:<br>
</b></p><p><br>
1. Manage university-wide tutoring in collaboration with key stakeholders and partners, including within the university&rsquo;s Knowledge Market, ensuring a shared commitment to equitable, inclusive, and effective tutoring services for all students.
<br>
2. Serve as the primary contact for the Tutoring and Reading Center and represent the Tutoring and Reading Center in Knowledge Market leadership meetings.
<br>
3. Develop tutoring support services that address the needs of GVSU&rsquo;s diverse student population, with focused attention on closing gaps in access and success for underrepresented students.
<br>
4. Collect and use data to make informed staffing decisions to ensure adequate and responsible coverage for the Tutoring and Reading Center and other drop-in centers, evaluate the impact of tutoring services on student academic progress, retention, and graduation, and use findings to make data-informed improvements in coordination with the Senior Director of the Knowledge Market.
<br>
5. evaluate the impact of tutoring services on student academic progress, retention, and graduation, and use findings to make data-informed improvements including partnering with faculty, unit heads, and campus partners to develop and implement early alert campaigns to connect students to tutoring services, in coordination with the Knowledge Market Senior Director.
<br>
6. Collaborate with academic units and faculty to support embedded tutoring and supplemental instruction models to improve course success rates, with direction from the Knowledge Market Senior Director and the Dean&rsquo;s Office. This includes coordinating with relevant academic unit heads to ensure aligned scheduling of Structured Learning Assistance (SLA) sessions.
<br>
7. Serve as primary contact for Dual Enrollment SLA program.
<br>
8. Manage, review, consolidate, and update Tutoring and Reading Center administrative systems and processes in collaboration with the Knowledge Market Senior Director.
<br>
9. Support the recruitment, hiring, onboarding, training, and evaluation of peer tutors; supervise the SLA program, including managing hiring, training, and supervision of SLA facilitators and student leadership team.
<br>
10. Assist the Knowledge Market Senior Director to coordinate and strengthen collaborative partnerships with colleges, faculty, unit heads, administrators, and colleagues to enhance the effectiveness and efficiency of tutoring services, in collaboration with other center directors/administrative leads within the Knowledge Market.
<br>
11. Represent the Tutoring and Reading Center as needed, in coordination with the Senior Director of the Knowledge Market, on university committees.
<br>
12. Supervise daily tutoring operations including adequate staffing to meet student needs across disciplines and .managing the Tutoring and Reading Center&rsquo;s presence at orientation, in coordination with the Senior Director of the Knowledge Market.
<br>
13. Coordinate Drop-In Tutoring Center Directors/Coordinators to align tutoring support services across centers.
<br>
14. Schedule and lead monthly collaboration meetings for Drop-In Tutoring Center Directors/Coordinators.
<br>
15. Oversee recruitment, hiring, onboarding, training, timekeeping, and evaluation processes for tutoring program staff in alignment with Knowledge Market practices and direction from the Senior Director of the Knowledge Market.
<br>
16. Perform other duties as required/assigned by leadership.
</p><p></p><p><b>REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
</b></p><ul><li>Master&rsquo;s degree in education or a related field.
</li><li>Minimum of three (3) years of experience in higher education administration and/or academic support; preference given to candidates with experience administering tutoring-related programs.
</li><li>Excellent verbal and written communication skills.
</li><li>Demonstrated ability to collaborate effectively with colleagues across academic disciplines and student support areas.
</li><li>Strong commitment to providing equitable, inclusive, and purposeful support to students from diverse backgrounds and varying levels of academic preparation.
</li><li>Demonstrated expertise in theories and practices that support the academic success of first-generation and underrepresented students.
</li><li>Proven ability to provide constructive and supportive supervision to a diverse team of student employees, peer tutors, and professional staff.
</li><li>Proficiency with technology systems such as Banner, Microsoft Office Suite, EAB Navigate, or comparable tutoring/academic support software.
</li></ul><p></p><p><b>PREFERRED KNOWLEDGE, SKILLS, AND ABILITIES:
</b></p><ul><li>More than three (3) years of higher education experience focused on academic student success services, with demonstrated impact on student persistence, retention, and closing equity gaps.
</li><li>Experience designing and implementing a university-wide tutoring program that supports a variety of modalities and academic disciplines.
</li>Experience with Structured Learning Assistance best practices<br>
<li>
<br>
</li></ul><div><p><b>How to Apply:
</b></p></div><div><p>Attach your cover letter and resume. The system will allow you to attach these documents electronically. If you have questions about the position or the posting, please contact Jon Jeffryes (jeffryjo@gvsu.edu). If you need technical assistance, please contact Human Resources at hro@gvsu.edu .<br>
</p></div><p></p><div><p><i>Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment.<br>
</i></p></div><p></p><div><p><b>Application Deadline:
</b></p></div><div><p>Application review begins April 24, 2026 and t his posting may be closed at any time at the discretion of the University.
</p></div><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request. See www.gvsu.edu/equalopportunity/ . TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State).<br>
</p><p></p><p>Grand Valley State University is an Antidiscrimination/Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities. University policy extends protections to additional identities.</p></div>

Administrative Lead, Tutoring and Supplemental Instruction

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