access coordinator

Froedtert Health

<div><div><p>Discover. Achieve. Succeed.
</p><p>#BeHere</p><br>
</div><p></p><div><div><p>Location: US:WI:MENOMONEE FALLS at our INTEGRATED SERVICE CENTER facility.</p>
</div></div><div><p>This job is HYBRID.</p></div><div><div><p>
FTE: 1.000000</p></div></div><div>
<p>Standard Hours: 40.00</p></div><div><div><p>
Shift: 1</p></div></div><p></p><div><p>
Schedule:
</p>Monday-Friday, First shift, no weekends or holidays</div><p></p><div><p>
Job Summary:</p></div><p>
The Medication Access Coordinator is responsible for coordinating the efforts around prior authorizations for medications billed through patients' pharmacy &amp; medical benefits, patient assistance workflows, ensuring accurate billing and reimbursement for pharmacy services, and around the prescription refill workflows and protocol maintenance. The position will operate as a liaison between the Medication Access team, clinic leadership, clinical staff, providers, insurance providers and other involved parties to provide safe and efficient care to all patients impacted by the medication access team. Remote access may be required for timely work completion due to the time sensitivity around these services. Responsible for oversight of obtaining medication insurance coverage or assistance and benefit information, authorizations of medications, monitors patient's insurance status, assists in facilitating medication refill requests, and communicates insurance issues to the treatment team. Coordinates the day to day functions on the Medication access team to ensure timeliness of all services and ensure proper follow up is done by team members. Responsible for providing updates around medication access services to physicians, clinical staff, and pharmacy office, through multiple methods as appropriate (includes in services, email communication, one on one meetings). Coordinate the research, design, and implementation of practices and processes for medication access services. Other duties as assigned.
</p><div><p>EXPERIENCE DESCRIPTION:
</p></div><p>A minimum of 2 years experience as a Medication Access Specialist 2 (or similar experience). Cross trained and demonstrated ability to support prior authorization services in a minimum of 3 different disease states and/or demonstrated ability to support multiple clinics from a medication refill perspective and/or demonstrated ability to support all areas in regards to foundation and manufacture assistance. Cross trained and demonstrated competence in multiple medication access team responsibilities (such as prior authorizations, foundation and manufacture assistance, and medication refill support). Experience with 3rd party insurance.
</p><div><p>EDUCATION DESCRIPTION:
</p></div><p>High school diploma or equivalent is required. 4 year degree preferred. Graduate of ASHP accredited pharmacy tech training program preferred.
</p><div><p>SPECIAL SKILLS DESCRIPTION:
</p></div><p>Proven attention to detail. Exceptional customer service skills. Proven ability to communicate effectively with a diverse group. Outstanding organizational skills. Promotion skills ability to sell a program. Experience with various computer systems, programs, and insurance companies (such as EMR, retail pharmacy POS, web portals). Ability to independently facilitate new projects and work with a multidisciplinary group to achieve success. Aptitude for accomplishing goals with minimal supervision and working independently with efficiency and self-motivation. Critical thinking skills to improve upon current processes and suggest solutions to problems with the services.
</p><div><p>LICENSURE DESCRIPTION:
</p></div><p>Application for Wisconsin registration as a Pharmacy Technician is required by hire date and must be obtained within 12 months of hire. Staff hired into this role prior to 3/31/23 must have applied for Wisconsin registration by 3/31/23 and have until 3/31/24 to obtain registration. Certification as a Pharmacy Technician (CPhT) through passing the Pharmacy Technician Certification Boards exam (PTCE) or the National Healthcareer Associations exam (ExCPT) is required within 6 months of hire.<br>
</p><p></p><br>
<div><p>Perks &amp; Benefits at Froedtert Health
</p></div><p>Froedtert Health Offers a variety of perks &amp; benefits to staff, depending on your role you may be eligible for the following:
</p><ul><li>Paid time off</li><li>
Growth opportunity- Career Pathways &amp; Career Tuition Assistance, CEU opportunities</li><li>
Academic Partnership with the Medical College of Wisconsin</li><li>
Referral bonuses</li><li>
Retirement plan - 403b</li><li>
Medical, Dental, Vision, Life Insurance, Short &amp; Long Term Disability, Free Workplace Clinics</li>
Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available<br>
<li>
</li></ul><p></p><br>
<p>The Froedtert &amp; the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert &amp; MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
</p><p></p><div><p><i>We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.</i></p></div></div><p></p>

Medication Access Coordinator

CCRM Fertility

<div><p>Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility&rsquo;s diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal &amp; work life alignment. For more information, visit www.ccrmivf.com</p><p><b>
Location Address:</b></p><p><b>
Department:</b></p><p><b>
Work Schedule: </b>Weekday &ndash; Weekday (H:MMam &ndash; H:MMpm)</p><div><b>
What We Offer Our Team Members:</b></div><div>
Generous Paid time-off (PTO) and paid holidays</div><ul><li>
Medical, Dental, and Vision Insurance</li><li>
Health benefits eligible the first day of the month following your start date.</li><li>
401(k) Plan with Company Match (first of the month following 2 months of service)</li><li>
Basic &amp; Supplement Life Insurance</li><li>
Employee Assistance Program (EAP)</li><li>
Short-Term Disability</li><li>
Flexible spending including Dependent Care and Commuter benefits.</li><li>
Health Savings Account</li><li>
CCRM Paid Family Medical Leave (eligible after 1 year)</li><li>
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)</li><li>
Professional Development, Job Training, and Cross Training Opportunities</li><li>
Bonus Potential</li><li>
Potential for Over-time Pay (Time and a half)</li><li>
Holiday Differential Pay (Time and a half)</li><li>
Weekend Shift Differential Pay ($4.00 per hour)</li></ul><p><b>
How You Will Make an Impact:</b> The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency.</p><p><b>
What You Will Do:</b><b> </b>The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator.</p><ul><li>
Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere.</li><li>
Scan insurance cards, picture identification, and prior medical records.</li><li>
Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered.</li><li>
Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes.</li><li>
Monitor the correspondence dashboard in Athena (Return mail).</li><li>
Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status.</li><li>
Protect confidential information and patient medical records.</li><li>
Answer phone calls, take messages, and forward based on urgency.</li><li>
Contact patients missing &ldquo;New Patient&rdquo; paperwork, two days prior to their appointment.</li><li>
Mail patient information and education materials.</li><li>
Monitor faxes and distribute to appropriate staff/departments.</li><li>
Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening.</li><li>
Ensure the building is locked and secured at close of business.</li><li>
Other duties as assigned.</li></ul><p><b>
What You Bring:</b></p><ul><li>
High School Diploma or GED required.</li><li>
1+ year administrative experience required.</li><li>
Previous experience in reproductive medicine or Women&rsquo;s health is preferred.</li><li>
Prior experience with Athena preferred.</li><li>
Ability to work weekends, evenings, and holidays, on a rotating basis.</li></ul><p><b>
Working Conditions:</b><b> </b>The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner).</p><p><b>
CCRM&rsquo;s Compensation:</b> The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.</p><p><b>
Pre-Employment Requirements:</b><b> </b>All offers of employment are conditional upon the successful completion of CCRM Fertility&rsquo;s onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the <b>E-Verify</b> Program in order to verify the identity and work authorization of all newly hired employees.</p><p><b>
Equal Employment/Anti-Discrimination</b><b>: </b>We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.</p></div>

Patient Access Coordinator

Sweetser

<div>Join our Certified Community Behavioral Health Clinic team, as an Access Coordinator in our Sanford location!<br>
<br>
The Access Coordinator is the first point of contact for Sweetser and will provide exceptional customer service while projecting a positive and professional image. Our ideal candidate will be knowledgeable of available resources and will assist clients who are seeking services by providing information and immediate access to Sweetser programs.<br>
<div><b>ESSENTIAL FUNCTIONS:
</b><br>
&bull; Receive and process all incoming calls using a multiline phone.
<br>
<ul><li>Collect and input into Electronic Health Record all required registration, demographic and insurance information.</li><li>Answers phone calls quickly and professionally, assists callers and transfers if necessary.</li><li>Assist clients with scheduling and rescheduling appointments on the phone and in person.</li><li>Check clients in for appointments, verify client information, and make necessary updates.
</li><li>Gather information from clients, which may include scanning documents.</li><li>Process clients paperwork including release of information and collection of copays as appropriate.
</li><li>Identify, utilize and maintain resources needed to communicate effectively with internal and external customers.
</li><li>Perform all other duties as assigned</li></ul></div>
<div><b>
EDUCATION:
</b><br>
<ul><li>High school diploma with some secondary education preferred, or a minimum of four (4) years working in a related field.
</li></ul></div><div><b>CERTIFICATES, LICENSES, REGISTRATIONS:
</b><br>
<ul><li>Valid state driver's license.
</li></ul></div><div><b>EXPERIENCE &amp; SKILLS:</b>
<br>
<ul><li>Experience in a healthcare setting, working with insurance companies, referral sources.
</li><li>Experience working in a call center environment a plus.
</li><li>Persons with lived experience in the Mental Health and/or Substance Abuse system are encouraged to apply.
</li><li>Strong communication skills.
</li><li>Ability to provide exceptional customer service.
</li><li>Ability to multi-task and to be flexible.
</li><li>Demonstrate the ability to operate basic office equipment to include, telephone, copier, fax, computer and printer.</li></ul></div></div>

Access Coordinator (Sanford CCBHC)

UChicago Medicine

<div>Job Description:
<div>
Be a part of a world-class academic healthcare system at <b>UChicago Medicine</b> as an <b>Ambulatory Medication Access Coordinator </b>in the <b>Specialty Pharmacy</b>. In this role you will be responsible for handling inbound and outbound phone calls, conducting and completing necessary third party (insurance) prior authorization requests and associated services related to high-cost medications, maximizing efficiency for patients and clinic staff.</div><div><br>
</div><div>In this role, the Ambulatory Medication Access Coordinator, or AMAC, performs necessary functions to ensure optimal reimbursement for high cost, take home medications for patients receiving care in UCMC Ambulatory Clinics. Other areas of responsibility include handling inbound and outbound phone calls, pre-screening patients for viable payment sources, managing reimbursement issues associated with high-cost, take-home medications, identifying opportunities for improving reimbursement from payers, and completing necessary paperwork for prior authorizations.</div><div></div><div><b><br>
Eligible for a Sign-On Bonus up to $3,000</b></div><div></div><div><b><br>
Essential Job Functions</b></div><ul><li>
Improve patient service experience and maximize UCMC pharmacy revenue through provision of prior authorization services on behalf of clinics for select high-cost medications.</li><li>
Conduct patient insurance, benefits and financial investigation and verification by directly communicating with patients. Complete prior authorization forms, negotiate authorization status with insurers, track status of prescription approval and when necessary, alert clinical pharmacists of denials or nonresponse.</li><li>
Facilitate enrollment of patients in patient assistance programs and collaborate with social services and case management on patient assistance.</li><li>
Enter patient information on tracking forms and in computer software.</li><li>
Expedite clinic workflow and enhance patient care by preventing therapy interruptions due to insurance issues in conjunction with pharmacists, physicians, and clinic staff.</li><li>
Provide exemplary customer service to outpatients across UCMC, including handling inbound and outbound phone calls.</li><li>
Observe and understand prescribing trends within UCMC Ambulatory Clinics to identify areas for improved specialty pharmacy contracting.</li><li>
Assist with development and implementation of policies and procedures to ensure reimbursement of high-cost medications.</li><li>
Performs other duties as requested by leadership.</li></ul><div><b>
 Required Qualifications</b></div><ul><li>
Associate's or Bachelor&rsquo;s degree</li><li>
Current or Eligibility for Illinois Pharmacy Technician licensure</li><li>
3 to 5 years of pharmacy technician experience in a retail pharmacy (exceptional aptitude or knowledge may be considered in lieu of experience.)</li><li>
Knowledge of and ability to use computers and a variety of computer programs including word processing, database management and spreadsheets</li><li>
Strong oral and written communications skills</li><li>
Ability to effectively manage conflicts and resolve problems</li><li>
Effective interpersonal skills, including the ability to effect collaborative alliances, promote teamwork and ensure a high degree of internal and external customer satisfaction</li><li>
Ability to function effectively in a fast-paced and changing environment with multiple priorities</li><li>
Knowledge of and ability to perform insurance carrier/managed care review</li></ul><div><b>
 Preferred Qualifications</b></div><ul><li>
Knowledge of medication reimbursement preferred</li><li>
Knowledge of healthcare/prescription insurance billing, prior authorization, coding preferred</li></ul><div><b>
 Position Details</b></div><ul><li>
Job Type/FTE: Full-Time (1.0 FTE)</li><li>
Shift: Days</li><li>
Work Location: Hyde Park</li><li>
Unit/Department: Specialty Pharmacy</li><li>
CBA Code: Non-Union</li></ul><div></div><div><br>
In this role, we anticipate that you will be scheduled to work 8-hour shifts, day shift approximately between the hours of 7am-5:30pm and will not be scheduled for on-call shifts. We anticipate you will be scheduled to work a remote-hybrid schedule, working onsite 1 week every 3-5 weeks. The days of the week that you are scheduled will be Monday-Friday, and no weekends. This is subject to change.</div>
Why Join Us:
<div><i>
We&rsquo;ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment&hellip; with patients and with each other. We&rsquo;re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you&rsquo;d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we&rsquo;re doing work that really matters. Join us. Bring your passion.</i></div><div></div><div><i><br>
UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: </i><i>UChicago Medicine Career Opportunities</i><i>.</i></div><div></div><div><i><br>
UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.</i></div><div></div><div><i><br>
Must comply with UChicago Medicine&rsquo;s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.</i></div><div></div><div><b><i><br>
Compensation &amp; Benefits Overview</i></b></div><div></div><div><i><br>
UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.</i></div><div></div><div><i><br>
The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.</i></div><div></div><div><i><br>
Review the full complement of benefit options for eligible roles at </i><i>Benefits - UChicago Medicine</i><i>.</i></div></div>

Ambulatory Medication Access Coordinator (Specialty Pharmacy), Full-Time, Rotational

Care Options For Kids

<div><b>Care Options for Kids</b> connects <b>leading pediatric specialists</b> with families to provide<b> </b>best-in-class pediatric nursing, therapy, and school-based services. We seamlessly integrate into children&rsquo;s lives by bringing individualized care to children where they live, work, and play.<br>
<br>
Our <b>pediatric specialists</b> are committed to providing<b> high-quality pediatric</b> services that help children and families live their best lives. We empower our community of clinicians to meet children where they are by <b>providing the support and resources </b>necessary to decrease administrative burdens. This focus allows our clinicians to obtain optimal work-life balance.<br>
<br>
The primary responsibility of the <b>Patient Access Intake Coordinator</b> is to provide exceptional customer service while performing all assigned duties, essential and non-essential. Key job functions include but are not limited to: Entering all referral types into EHR (and other systems as required), assigning referrals to Scheduling queues, completing Medicaid/MCO insurance verification, and entering into EHR for referrals entered. A successful Patient Access Intake Coordinator provides exceptional external and internal customer service. In addition to high individual performance, a Patient Access Intake Coordinator is expected to support peers and lead best practices, process improvement, and continuous enhancements of all Patient Access functions. Ongoing collaboration among team members and with the Manager/Director of Patient Access is required to ensure optimal operating effectiveness.<br>
<b>Reports To:</b>
<ul><li>Manager of Patient Access</li>
</ul><b>Essential Job Functions Include, but are not Limited to:
</b><ul><li>Answer incoming phone calls to Intake line.
</li><li>Enter referrals into EHR (and other systems as required).
</li><li>Contact families with non-contracted insurance to discuss potential financial liability.
</li><li>Assign referrals to Scheduling queues.
</li><li>Complete Medicaid/MCO insurance verification for referrals entered.
</li><li>Meet documentation and communication standards.
</li><li>Enter and maintain accurate information and communication notes in electronic medical record (EHR) and maintain confidentiality with protected health information (PHI).
</li><li>Provide excellent customer service, communicating in a positive and effective manner with families, referral partners, physicians, and clinicians, via phone and email.
</li><li>Support process improvement for all Patient Access functions.
</li><li>Adhere to online presence and communication expectations when working remotely.
</li><li>Other duties as assigned.
</li></ul><br>
<b>Education/Licenses/Certifications:
</b><ul><li>High school diploma or equivalent required.</li>
<li>Bachelors degree or technical school preferred.</li>
<li>Two years of healthcare experience preferred.</li>
</ul><b>Experience/Requirements:</b>
<ul><li>The ability to think critically and make educated and thoughtful decisions with minimal supervision.</li>
<li>Ability to transform big-picture concepts into concrete operational actions to improve the patient experience, quality of care, and the referral/staffing process.</li>
<li>Ability to effectively present information to clients, employees, families, and referral partners.</li>
<li>Ability to identify and work through complex problems.</li>
<li>The ability to communicate well with clients, family members, and coworkers.
</li><li>Ability to establish and maintain effective working relationships with fellow employees, the public, and supervisors.</li>
<li>Ability to successfully function in a fast-paced, service-oriented environment.</li>
<li>Bilingual in Spanish.</li>
</ul><b>What We Offer:</b>
<ul><li>A supportive and collaborative work environment.</li>
<li>Opportunities for professional growth and development.</li>
<li>Comprehensive benefits package, including health, dental, and vision insurance.</li>
<li>A chance to make a meaningful impact in the lives of children and families.</li>
</ul><b>Hourly Wage:</b><br>
<b>$16.00 - $19.00/hour</b><br>
<br>
<b>*Compensation dependent on experience.</b><br>
<br>
<b>Location</b>: Full-time, office based role in Dallas, TX<br>
<br>
<b>If you are the best </b>at what you do, and are ready to work with an innovative, positive and supportive organization, please contact us today.<br>
<br>
<b>Care Options For Kids</b> is an equal opportunity employer. The Equal Employment Opportunity Policy of Care Options For Kids is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Care Options For Kids hires and promotes individuals solely on the basis of their qualifications for the job to be filled. Care Options For Kids believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.<br>
<br>
<ul><li>Restrictions Apply</li></ul></div>

Patient Access Intake Coordinator - Bilingual

HARBIN CLINIC

<div><div><div><div><div><div><div>Back to Search Results
</div></div></div></div><div></div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Patient Access Operations Coordinator</b></h1>
<p>Rome, GA, United States<br>
Job ID: R201318
<br>
Shift: Various
<br>
Job Type: Regular
</p></div><div><div><div><div>Share: mail</div></div></div></div><div></div><div><br>
</div></div><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>Department:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
13511 Enterprise Revenue Cycle - Floyd Medical Center GA Arrival Emergency Department<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Status:</b>
</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>Full time<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Benefits Eligible:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Yes<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Hou</b><b>rs Per Week:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Schedule Details/Additional Information:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p>
Will primarily be weekends Thurs-Sun 10 hour shifts</p><p></p><p><b>
Pay Range</b></p>
$21.85 - $32.80<p></p><p>
Essential Functions</p><br>
<ul>
<li>Prepares reports of denials, credit balances, payer opportunities.
</li><li>Analyzes rejection reports and errors made by system and teammates. Requests system changes, reports error rates by teammate and collaborates with training to ensure improvement is achieved and sustained.
</li><li>Prepares Medicare/Medicaid quarterly credit balance reports. Approve refunds as defined in departmental threshold guidelines.
</li><li>Assists Supervisor/ Manager with quality checks for all payers and departments.
</li><li>Performs quality assurance tasks as needed to validate workflow builds, claim edit actions, automatic actions in Epic, process improvements, etc.
</li><li>Analyzes denial reasons provided by payers. Collaborates with management to identify, trend and address root causes of denials.
</li><li>Researches and analyzes payer trends and works on special projects involving aged, high dollar or complex account issues.
</li><li>Trains new teammates as needed.
</li></ul><p></p><b>Physical Requirements</b><br>
Requires sitting for long periods of time. Requires bending and may need to lift-up to 10 pounds occasionally.<br>
<p><br>
<br>
<b>Education, Experience and Certifications</b></p><br>
High school diploma or GED required. Two-years' experience in related financial services or healthcare business office required. College (bachelor's or associate) degree preferred. Requires the ability to communicate effectively in verbal and written formats. Proficiency in Word, Excel and Outlook preferred. Prior healthcare computer system and specifically Epic billing experience preferred.<p></p><p><b>
Our </b><b>Commitment to You:</b></p><p></p><p>
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more &ndash; so you can live fully at and away from work, including:</p><p></p><p><b>
Compensation</b></p><ul><li>
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training</li><li>
Premium pay such as shift, on call, and more based on a teammate's job</li><li>
Incentive pay for select positions</li><li>
Opportunity for annual increases based on performance</li></ul><p></p><p><b>
Benefits and more</b></p><ul><li>
Paid Time Off programs</li><li>
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability</li><li>
Flexible Spending Accounts for eligible health care and dependent care expenses</li><li>
Family benefits such as adoption assistance and paid parental leave</li><li>
Defined contribution retirement plans with employer match and other financial wellness programs</li><li>
Educational Assistance Program</li></ul><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
About Advocate Health</b></p><p></p><p>
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation&rsquo;s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p>
</p>Patient Accounts Specialist (PAS) works under the immediate supervision of supervisors/managers in Patient Financial Services (PFS). PAS positions perform complex tasks requiring critical thinking skills and experience-based (specialist) knowledge in PFS. Reviews difficult work queues, large dollar accounts, aged accounts and any special projects assigned by leadership. Creates reports/spreadsheets for identification of problem areas and utilizes critical thinking skills to determine appropriate actions to resolve problem. Must demonstrate thorough knowledge and understanding of patient billing, billing transmission, government regulatory/ compliance requirements, and electronic billing systems.</div></div></div></div></div></div></div><div></div>

Patient Access Operations Coordinator

Chapters Health System

<div><p><b>It&rsquo;s inspiring to work with a company where people truly BELIEVE in what they&rsquo;re doing!
</b></p><p></p><p><b>When you become part of the Chapters Health Team, you&rsquo;ll realize it&rsquo;s more than a job. It&rsquo;s a mission. We&rsquo;re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!</b></p><p></p>
Benefits day 1<br>
Schedule: 11:30am-8pm and rotating Weekends<br>
<br>
Role:
<br>
The Care Access Coordinator performs daily intake tasks that include, but not limited to, handling, processing, and responding to incoming telephone, fax, and email inquiries and referrals; completing outbound calls as practices specify. Responsible for scheduling of all referrals with admission staff and communicating with Clinical Liaisons in facilities to ensure follow-up of patients. Establishes and maintains positive relationships with team members, patients/families and referral resources; works in collaboration with the care access staff, insurance authorization staff, advanced practice clinicians, and Admission RNs to enhance the admission process.<p></p><p><b>
Qualifications:</b></p><ul><li>
High school diploma or equivalent; some college coursework preferred</li><li>
Minimum of one (1) year of office/customer service experience</li><li>
Hospice, home health and/or healthcare experience preferred</li><li>
Prior experience in a contact center environment and/or staff scheduling and/or clinical patient care experience strongly preferred</li><li>
Bi-lingual in Spanish preferred</li><li>
Able to perform sedentary work with frequent interruptions</li><li>
Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines</li><li>
Effectively handles stressful situations professionally and calmly</li><li>
Ability to demonstrate patient service skills and effective communications (written and verbal)<ul><li>
Information seeking / probing skills</li><li>
Accurate knowledge transfer</li><li>
Listening, understanding and responding</li></ul></li><li>
Able to multi-task (think, talk, type) in a fast paced environment utilizing interpersonal skills to maximize caller reassurance</li><li>
Ability to work in a cooperative team environment</li><li>
Able to exhibit a sense of urgency in daily work activities</li><li>
Skilled in computer operations; proficiency in MS Office software applications, on-line research and proven data entry and navigation skills</li><li>
Available to work shifts to accommodate extended hours of operation as scheduled</li></ul><p></p><p><b>
Competencies:</b></p><ul><li>
Satisfactorily complete competency requirements for this position.</li></ul><p></p><p><b>
Responsibilities of all employees:</b></p><ul><li>
Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>
Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>
Comply with Company policies, procedures and standard practices.</li><li>
Observe the Company's health, safety and security practices.</li><li>
Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>
Use resources in a fiscally responsible manner.</li><li>
Promote the Company through participation in community and professional organizations.</li><li>
Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>
Improve own professional knowledge and skill level.</li><li>
Advance electronic media skills.</li><li>
Support Company research and educational activities.</li><li>
Share expertise with co-workers both formally and informally.</li><li>
Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul><p></p><p><b>
Job Responsibilities:</b></p><ul><li>
Responsible for the timely, courteous and effective (1) handling of all telephone, fax, and email patient inquiries related to patient access and (2) communication with patients/families to schedule admission visits. Clients include current and prospective patients, friends, or family members, Powers of Attorney, care providers, physicians, nursing staff, nursing homes and Assisted Living Facilities (ALFs), hospital staff, and others, as appropriate.</li><li>
Gathers necessary information and required documentation from appropriate sources to ensure complete, current and accurate documentation of patient information and data. Completes outbound calls in order to follow-up and gather current health information as directed by Patient Access leadership.</li><li>
Accurately enters data into information tracking systems, including entering and tracking patient referral file in electronic medical record (EMR). Follows up with referral sources to obtain missing data and makes notations in the EMR record to communicate missing data.</li><li>
Enters and schedules into scheduling software timely and accurately. Handles scheduling including, but not limited to:<ul><li>
Timely hospice evaluations-every referral to be seen on same day</li><li>
Unexpected changes in staff assignment</li><li>
Other special clinical exceptions (i.e., complex care review)</li><li>
Out of service area transfers</li><li>
Medical record review</li></ul></li><li>
Positively promotes and clearly explains benefits of Chapters Health System&rsquo;s services and works to ensure that referrals are addressed in a timely, effective and efficient manner.</li><li>
Works collaboratively with the Care Access team to ensure that referrals are scheduled in a timely manner and as soon as possible to meet the patient/family needs. Ensures medical staff&rsquo;s face-to-face evaluation visit prior to the RN assessment.</li><li>
Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>
Adheres to expected productivity and accuracy targets established by management. Navigates the daily assignment board to ensure timely appointments and maximize efficiencies.</li><li>
Performs other duties as assigned.</li></ul><p></p><p><b>
Compensation Pay Range:
</b></p>$17.89 - $25.76<p></p><p><b>
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.</b></p><p></p><p><b>
All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit </b><b>https://info.flclearinghouse.com/</b><b>.</b></p></div>

Referral Center Intake Coordinator-Tavares

Search 10000+ Access coordinator jobs near you this March. New roles added regularly across leading industries. Apply today.