access manager

MS PHARMA

<div>
 MS Pharma is a multinational pharmaceutical company specializing in the development, production, and distribution of generic and specialty medicines. Founded in 1989 and headquartered in Amman, Jordan, we have grown to become a leader in the pharmaceutical industry with more than 2,000 employees across the MEA region.
 
 
 MS Pharma operates with strong B2C sales capabilities across the Middle East, North, and Sub-Saharan Africa and boasts a broad technological base that includes OSD, liquids, creams, ointments, and sterile injectables across all key therapeutic areas. Our operations are supported by 3 R&amp;D centers and 5 manufacturing plants, enabling us to offer over 300 INNs and more than 2,000 registered Marketing Authorizations (MAs).
 
 
 Additionally, we have 90+ products under development and registration.
 
 
 
 Job Summary
 
 
 
 As the Market Access Manager, you will play a critical role in ensuring the accessibility of MS Pharma's products to patients across Saudi Arabia. You will manage pricing, reimbursement, and health economics strategies, working closely with key stakeholders to demonstrate the value of MS Pharma&rsquo;s products. Your work will focus on supporting product market entry and growth, with an emphasis on enabling timely access to treatments and improving patient outcomes.
 
 
 
 Key Responsibilities
 
 
 
 
 Patient Focus:
 
 Ensure that all market access strategies are patient-centric, prioritizing treatment access and outcomes improvement for patients in Saudi Arabia.
 
 
 
 Market Access Strategy:
 
 Develop and execute effective market access strategies to ensure successful reimbursement for MS Pharma&rsquo;s portfolio, ensuring products are accessible to patients across different healthcare settings.
 
 
 
 Stakeholder Engagement:
 
 Build and nurture strong relationships with key stakeholders, including caregivers, policymakers, health insurers, and healthcare professionals, to align on access needs and support favorable product access.
 
 
 
 Policy Advocacy:
 
 Stay informed on evolving healthcare policies and regulations within Saudi Arabia. Advocate for policies that highlight and support the economic value of MS Pharma&rsquo;s products to improve patient outcomes.
 
 
 
 Health Economics:
 
 Lead the creation of health economic models (e.g., cost-effectiveness, budget impact) to clearly demonstrate the value of MS Pharma&rsquo;s products to payers, policymakers, and other key decision-makers in the healthcare system.
 
 
 
 Regulatory and Payer Interactions:
 
 Engage with regulatory bodies, payer organizations, and key opinion leaders to advocate for timely reimbursement decisions and the inclusion of MS Pharma&rsquo;s products in relevant formularies.
 
 
 
 Competencies
 
 
 
 Strong analytical, negotiation, and communication skills.
 
 
 Ability to work independently and manage multiple projects simultaneously.
 
 
 Knowledge of local regulatory requirements and market dynamics in Saudi Arabia.
 
 
 
 Job Requirements
 
 
 
 3-5 years of experience in Market Access within the Saudi Arabian pharmaceutical industry.
 
 
 
 Oncology Or Specialty Experience Is Preferred.
 
 
 
 Bachelor&rsquo;s degree in Pharmacy or a related healthcare field is required.
 
 
 In-depth understanding of the KSA healthcare system, payer dynamics, and reimbursement processes.
 
 
 Strong understanding of health economics and the ability to develop and present economic models.
</div>

Market Access Manager

Abbott

<div>Job Title
Insurance Access Manager
Working at Abbott 
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You&rsquo;ll also have access to:<ul><li>
Career development with an international company where you can grow the career you dream of.</li><li>
Insert key local benefits that differentiate us in the market.</li><li>
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.</li><li>
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.</li></ul>
The Opportunity
This position works out of our Jeddah. On site. location in the Established Pharmaceuticals division.
Divisional Information
Established Pharmaceuticals
We are committed to bringing the benefits of our trusted medicines to more people in the world&rsquo;s fastest-growing countries. Our broad portfolio of high-quality and differentiated branded generic medicines reaches across multiple therapeutic areas including gastroenterology, women's health, cardiometabolic, pain management/central nervous system, and respiratory.
What You&rsquo;ll Work On
Develop insurance companies&rsquo; strategies plan to achieve
<ul><li>Proper item listing and reimbursement.</li><li>
Proper coverage criteria.</li><li>
Proper coding and approved indications.</li></ul><ul><li>
Create long term engagement plan with insurance companies.</li><li>
Monitor policy and regulatory insurance market changes and define business threats and opportunities.</li><li>
Agree with insurance companies on coding of Abbott products and mapping.</li><li>
Field visit and regular engagement with insurance companies KOL in medical and clinical governance and approval department.</li></ul>
Develop hospital insurance access plan with insurance managers, delegates, approval and claiming department to guarantee<ul><li>
Full dispensing and approval cycle monitoring.</li><li>
Mitigate any rejection of Abbott products.</li><li>
Agreed on items&rsquo; coverage criteria.</li><li>
Identify any dispensing gap and coordinate with insurance companies if needed.</li><li>
Share insights for coding and indications, approval submission data for Abbott products.</li><li>
Conduct regular field visits and group meeting along with creation and presentation of insurance patient profile.</li></ul>
Cross functional and internal stakeholder collaboration including<ul><li>
Commercial and trade team support for provider and payer insurance statues.</li><li>
Collaborate and support medical representatives to mitigate insurance risks inside hospitals.</li><li>
Collaborate with medical team for item coding and coverage criteria.</li><li>
Monitor and update new insurance regulation with internal RA , marketing, and sales team.</li><li>
Support product selection and proactive launching activities of new product.</li><li>
Induction and training of medical representatives (day to day field challenges and new dynamics).</li></ul>
Maximize commercial access opportunities and mitigate new market challenges by
INN prescription rules readiness and risk mitigation strategy<ul><li>
Share dynamics and regulations with all internal stakeholders.</li><li>
Collaborate with all teams to monitor implementation process across hospitals.</li><li>
Analyze expected impact and risk.</li><li>
Support trade and commercial team decision with innovative listing techniques.</li></ul>
IDF Project implementation<ul><li>
Capture insights and feedback from project regulator and executers (CCHI-IQVIA-Accumed-Nephies team).</li><li>
Monitor Abbott item positioning and agreed coverage points.</li><li>
Calculate insurance classes categorization business impact.</li><li>
Capture feedback and insights of insurance companies and implementation plan from this side.</li><li>
Participate in hospital purchasing meeting with trade KAM to assure proper enlisting process.</li><li>
Work on hospital profile project from insurance perspective and impact on private business.</li></ul>
Private market access activity lead
Support adapting of MCDA concept with trade and hospital purchasing department.
Define HTA , economic concept and how to use to maximize patient and product access.
Required Qualifications
Bachelor&rsquo;s in pharmacy or related to medical field.
Minimum Experience Required:
3-5 of relevant experience.
Minimum Skills Required:<ul><li>
Technical knowledge.</li><li>
Previous experience needed.</li><li>
Main soft skills required.</li><li>
Language skills.</li><li>
IT skills (Microsoft office, specific software etc.)</li><li>
Requirements to sign an internship.</li><li>
Desirables and other info.</li></ul>
Apply Now
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.</div>

Insurance Access Manager

INTEGRIS Health

<div>INTEGRIS Health Baptist Medical Center, Oklahoma&rsquo;s largest not-for-profit health system has a great opportunity for a Manager of Patient Registration in Oklahoma City, OK. In this position, you&rsquo;ll be a part of our rehabilitation team providing exceptional work supporting the INTEGRIS Health caregivers and the community at large. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.
The Manger Pre-Services oversees the day-to-day operations of the Access Center or assigned area, assigned personnel in the department, helps to define and accomplish goals and objectives, achieves departmental budgets, helps to enforce policies and procedures, determines standards of quality and excellence, and ensures customer satisfaction. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires. INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.</div>
 <div>The Manager Pre-Services responsibilities include, but are not limited to, the following:
<ul><li>Collaborates with other areas within the department and other departments to ensure accurate information is collected for appropriate account resolution
</li><li>Communicates with third party payers in developing processes to meet contractual agreements and ensure appropriate reimbursements
</li><li>Communicates with physician offices to resolve issues and with physician contact responsible for the medical review determination of urgency
 </li><li>Communicates with Payors to ensure all prior authorization or pre-determination requirements are met
</li><li>Participates in denials management follow up and collaborates with payer and provider relations department as needed
 </li><li>Reviews, creates, updates and maintains departmental policy and procedure manuals as necessary
</li><li>Manages department staff, including hiring, scheduling, training, evaluating performance and competency, and conducting disciplinary/counseling sessions as needed
</li><li>Monitors and complete accounts from work queues related to registration and billing requirements
</li><li>Achieves specific revenue cycle targets and goals
 </li><li>Utilizes performance improvement process and scorecard feedback to effect change Director Patient Access
</li></ul>This position may have additional or varied physical demand and/or respiratory fit test requirements.
Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Low exposure to hazardous risks. Potential for bodily injury related to lifting. Exposed to constant interruptions and/or noise due to proximity of workers. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.</div>
 <div><ul><li>Bachelor's degree or four years' experience in lieu of scheduling, registration, insurance, billing, collection, accounts receivable or a related field
</li><li>Additional 3 years' experience in hospital access (scheduling/registration/insurance) operations, billing, collections, accounts receivables or related field
</li><li>Knowledge of large main frame computerized information systems and personal computer systems
</li><li>Minimum 1-year experience in leadership role or position
 </li><li>CHAA or CHAM certification preferred
</li><li>Previous experience using medical terminology
</li><li>Previous experience with Microsoft Office
</li><li>Must be able to communicate effectively in English (Verbal/Written)
</li><li>This job requires the incumbents to operate a INTEGRIS owned vehicle OR personal vehicle (non-INTEGRIS owned) and therefore must have a current Oklahoma State Drivers License</li></ul></div>

Manager - Patient Registration - Outpatient Therapy

Keolis

This position tracks the approved ACCA progression through the process up to and including closure of the ACCA for closures. This position also supports the ACCA department in maintaining the Asset Configuration Change Application (ACCA) Register. This position also works with the PTW department to align the works to current processes and procedures. Key Responsibilities Strategic <ul> <li>Ensure compliance with the Keolis-MHI Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards.</li> <li>Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Keolis-MHI non-disclosure policy.</li> <li>Ensure compliance with all training requirements of Keolis-MHI and ensure adherence to these requirements at all times whilst in employment.</li> </ul> Financial <ul> <li>Ensure compliance with the Keolis-MHI Management System and all relevant business processes.</li> </ul> Stakeholder / Customer <ul> <li>Coordinate with the ACCA / PTW applicant to ensure the application form with sufficient quality of information is received and where necessary, a meeting is organised between System Assurance Engineer and applicant.</li> <li>Coordinate with the Configuration Change Sponsors and PTW planners to ensure the ACCA / PTW applications are completed in a timely manner.</li> <li>Coordinate with the Stakeholder representatives involved in the ACCA / PTW review to ensure the ACCA / PTWs are completed in a timely manner.</li> <li>Perform and carry out other duties as instructed / directed by the Configuration Change and Network Access Manager and Engineering Manager.</li> <li>Maintain accurate records of both Asset Changes and work site requirements.</li> <li>Responsible for all ACCA / PTW related documentation supporting RPPD Project scope.</li> </ul> Operational <ul> <li>Maintaining the Asset Configuration Change Application Register and PTW records in accordance with processes and procedures and the OSC.</li> <li>Support System Assurance Engineer in creating necessary statistics on ACCA's and the remaining RPPD project team on the arrangements for PTW.</li> <li>Identify areas for Change Management process improvements.</li> <li>Identify PTW process improvements.</li> <li>Ensure compliance with internal processes and procedures, including Engineering & Maintenance procedures, Operational procedures and QHSE procedures.</li> <li>Ensure compliance with the Keolis-MHI Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards.</li> <li>Perform and carry out other duties as instructed / directed by Maintenance Planning & Network Access Manager, Engineering Manager & Head of Engineering.</li> <li>Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Keolis-MHI non-disclosure policy.</li> <li>Ensure compliance with all training requirements of Keolis-MHI and ensure adherence to these requirements at all times whilst in employment.</li> <li>Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process.</li> <li>Update ACCA Register.</li> <li>Update Weekly lineside Access Plan.</li> <li>Responsible for populating and when required, issuing the weekly Engineering Notice.</li> <li>May include depot possessions as needed.</li> <li>Included switching schedules.</li> <li>Able to audit both ACCA works and PTW worksites at the place of work to ensure compliance with approved documentation.</li> <li>Report / Escalate any Non Compliance to ACCA / PTW process as and when required (Immediate when identified).</li> </ul> Capability / People <ul> <li>Participate to the development and support the implementation of the paperless ACCA / PTW process and any other initiatives time to time.</li> <li>Ensure compliance with the Keolis-MHI Management System and all relevant business processes, procedures and work instructions to deliver all work with appropriate quality and governance standards.</li> <li>Ensure security and integrity of all data provided including reporting performance, finance and customer information; reference Keolis-MHI non disclosure policy.</li> <li>Ensure compliance with all training requirements of Keolis-MHI and ensure adherence to these requirements at all times whilst in employment.</li> <li>Report any accidents, incidents, breaches or potential breaches to appropriate management or the speak up process.</li> </ul> Dimensions <ul> <li>Office environment. Occasional travel may be required.</li> <li>Site inspections in Metro may be required occasionally.</li> </ul> Minimum Qualifications Required Education <ul> <li>Engineering Graduate in either Electrical, Civil, Electronics & Communications, Transportation / Automobile, Mechanical Engineering with understanding of Metro systems.</li> <li>Bachelors in engineering discipline (B-Tech / BE).</li> </ul> Experience <ul> <li>Minimum of 2 years of work experience in the Rail / Metro industry.</li> <li>Experience with document control.</li> <li>Experience in planning and coordination of works.</li> <li>Working Knowledge of Engineering Change Management (ISO 100007).</li> <li>Prior experience in design change management.</li> <li>Experience in site auditing.</li> </ul> Skills / Training <ul> <li>Fluent in English.</li> <li>Knowledge of any other languages such as Hindi, Arabic, Malayalam will be added advantage.</li> </ul><img src="https://www.jobg8.com/Tracking.aspx?2BLAx2Vk0CZTa8Y7MjwwCMu6Yy%2bESgUPg" width="0" height="0" />

ACCA / PTW Coordinator

AbbVie

<div>Company Description 
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas &ndash; immunology, oncology, neuroscience, and eye care &ndash; and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. 
Job Description 
Purpose:<ul><li>
To engage with UAE healthcare payers and providers, leveraging local expertise to share critical market insights, foresee dynamics in HC system, uncover unmet needs, and tailor key account strategies that enhance AbbVie performance across the entire portfolio.</li><li>
To ensures that patient interests remain at the forefront, acting with full adherence to AbbVie standards, ethical codes, and all applicable UAE regulations.</li></ul>
Responsibilities:<ul><li>
Develop deep understanding of business opportunities, complexities, and decision-making processes across the key accounts.</li><li>
Communicate anticipated payer decision-making drivers and identify unmet needs to the brand teams, supporting a comprehensive analysis of the situation.</li><li>
Provide insights, feedback, and market intelligence that can help brand teams to anticipate and prepare for future.</li><li>
Establish strong and strategic partnerships with payers to identify potential access barriers and align with the objectives of the account.</li><li>
Negotiate, finalize, and enhance contracting and tendering outcomes for improved product access.</li><li>
Create tailored strategies and engagement plans for each account, establishing clear objectives and actions to optimize the access to AbbVie&rsquo;s products</li><li>
Monitor the implementation and effectiveness of activities and key account performance in order to consistently enhance the impact on the bottom line.</li><li>
Develop and deliver impactful presentations and business reviews to the internal key stakeholders.</li><li>
Build detailed account plans, including risk assessments and mitigation strategies.</li><li>
Coordinate and facilitate business meetings, workshops, and training sessions for the account stakeholders.</li><li>
Track market trends, new policies, and regulations affecting HC access and reimbursement.</li><li>
Foster continuous improvement by gathering feedback from accounts and driving actionable change internally.</li></ul> 
Qualifications 
<ul><li>
UAE National with Family Book</li><li>
Bachelor&rsquo;s degree in pharmacy.</li><li>
Demonstrated success and proven track record in sales or as a Key Account Manager within the pharmaceutical sector.</li><li>
Expertise in translating strategic direction into actionable, practical engagement plans for key accounts.</li><li>
Strong leadership abilities, with experience to motivate and coordinate with the cross-functional teams.</li><li>
Advanced skills in negotiating, finalizing, and signing contracts with key accounts, as well as managing complex customer networks.</li><li>
Excellent analytical, business planning, and financial skills.</li><li>
Solid foundation in pharmaco-economic principles.</li><li>
Deep understanding of payer and provider drivers, behaviors, and perspectives in UAE HC environment.</li></ul>
Key Stakeholders:<ul><li>
External: Networks of local key decision makers, payers, HC Providers, Public HC Sectors, HTA&rsquo;s, Academic associations.</li><li>
Internal: In-field teams, Brand Team, Marketing, Sales, Medical, Customer Excellence, Market Access, Finance, Communications.</li></ul> 

Additional Information<div></div> 
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US &amp; Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html</div>

Key Account Manager - UAE Nationals

Houston Methodist

<div>At Houston Methodist, the Lead Patient Access Services position is responsible for providing administrative support to the department while executing daily operations and performing duties of other staff such as registration, scheduling, insurance verification, etc. In addition to providing operational support, this position performs all or many of the following: under the direction of leadership, assists in organizing work schedules and assignments, conducts quality assurance audits, trains and mentors staff, provides feedback to manager on developmental needs, participates in the development of staff, leads and regularly performs special projects, collects/analyzes/reports on data, and other responsibilities of a similar nature and level. The Lead Patient Access Services position serves as the liaison between management, staff, physicians/physician offices, insurance providers, and others for routine matters as the primary point of contact for resolving questions and issues. This position requires considerable experience, skill and knowledge of the organization's policies and practices, operating a personal computer, and utilizing software applications for word processing and databases. The Lead Patient Access Services position may work in an on-call rotation, serving as point of contact after hours.
<div>
PEOPLE ESSENTIAL FUNCTIONS 
<ul><li>
Promotes a positive work environment and leads the team to be dynamic and a focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the team by actively communicating and reporting pertinent information and data in a comprehensive manner.</li><li>
Serves as preceptor, mentor, and resource to less experienced staff. Orients, guides, and mentors team members to help build confidence and competency in skills, knowledge, and abilities for various department tasks. Role models to team members effective communication skills, assisting in their development of such skills. Coordinates staff schedules, as appropriate, to provide daily staff coverage to promote/maintain smooth department operations.</li><li>
Role models healthy work relationships such as mitigation of conflict, leading problem-solving and resolution efforts. Recommends initiatives to improve department scores for employee engagement.</li></ul> 

SERVICE ESSENTIAL FUNCTIONS 
<ul><li>
Coordinates and performs routine duties associated with department functions and services. Maintains timelines for follow up and prioritization of department projects and tasks. Prepares and shares regular reports on the changes, as appropriate.</li><li>
Performs the various patient access duties specific to the workgroup, i.e., registration, insurance verification, scheduling, etc., as assigned.</li><li>
Identifies/anticipates potential customer problems and resolves visitor and/or patient issues with highest level of customer service, professionalism, and compassion. Troubleshoots and resolves, as appropriate, patient/team member/system issues or errors. Serves as liaison between team members, management, physicians and their offices, insurance providers, and others, resolving routine matters for the assigned area/shift, escalating to management as needed.</li><li>
Monitors and adjusts activities/assignments to ensure optimum patient throughput and patient experience. Contributes towards improvement of patient and physician satisfaction.</li></ul> 

QUALITY/SAFETY ESSENTIAL FUNCTIONS 
<ul><li>
Conducts quality audits on processes, outcomes, and team member performance. Documents, develops, and evaluates processes and procedures. Identifies opportunities for corrective action and process improvement, collecting data and performing analyses. Follows up on action items to ensure completion of assignments, ensuring all deadlines are met.</li><li>
Protects patient and family privacy rights and maintains confidentiality of patient records and computer security codes, as well as protects the integrity of privileged information.</li><li>
Assists with implementation and education of department-based initiatives, standards of practice and protocols. Participates in department quality improvement processes. Develops skills of team members and continually assists with improving skills, performance and outcomes. Contributes towards improving department/practice quality and safety scores.</li></ul> 

FINANCE ESSENTIAL FUNCTIONS 
<ul><li>
Ensures reconciling/auditing of patient data through the various reporting tools is accurately documented and completed. Coordinates, using sound judgment and fiscal responsibility, the processing and resolution of issues, as appropriate.</li><li>
Monitors staffing and recommends adjustment in staff work assignments and schedules to support fluctuations in work volumes and ensure efficient labor cost utilization; minimizes team incidental overtime. Reviews team member's timecards for accuracy and management approval as directed. Utilizes own time efficiently and helps other team members.</li><li>
Monitors supplies/resources and orders, as necessary.</li></ul> 

GROWTH/INNOVATION ESSENTIAL FUNCTIONS<ul><li>
Identifies innovative solutions for process improvement to make processes work better for patients, visitors, and department. Fosters a positive and constructive teaching environment by engaging co-workers in learning opportunities that are valuable and in alignment with business objectives.</li><li>
Seeks continuous professional development opportunities to expand learning beyond baseline competencies with a focus on continual development. Completes and updates the My Development Plan on an on-going basis. Ensures own career discussions occur with appropriate management.</li></ul> 
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.</div>
<div>EDUCATION 
<ul><li>
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)</li><li>
Some college preferred</li></ul> 

WORK EXPERIENCE 
<ul><li>
Four years of experience in patient access services relevant jobs such as registration, scheduling, insurance verification, etc.</li></ul></div>
LICENSES AND CERTIFICATIONS - REQUIRED 
<ul><li><div>
N/A</div></li></ul>

KNOWLEDGE, SKILLS, AND ABILITIES<ul><li>
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations</li><li>
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security</li><li>
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles</li><li>
Ability to work independently and with peers in a team situation</li><li>
Capable of handling challenging/difficult procedures and situations</li><li>
Demonstrates sound judgment and executes above average patient access functional skills</li><li>
Possesses basic computer knowledge; operates multiple computer systems to include, Hospital Information Systems and Office software</li><li>
Exhibits strong interpersonal, teamwork and leadership skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians, and co-workers</li><li>
Adapts to multiple ongoing priorities with minimal supervision, including organizing workflow and actively participating in problem-solving</li><li>
Conducts self in a professional manner at all times</li><li>
Strong analytical skills</li><li>
Demonstrates a learning attitude toward solving problems, using good reasoning and judgment in a high stress environment</li><li>
Demonstrates a positive demeanor, good verbal and written communication skills, and strong multi-tasking abilities</li><li>
Demonstrates professional handling of exposure to confidential/sensitive information</li><li>
Ability to work under pressure and balance many competing priorities</li><li>
Comprehensive knowledge of patient access protocols and hospital policies and procedures</li></ul>
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE<ul><li><div>
Uniform No</div></li><li><div>
Scrubs No</div></li><li><div>
Business professional Yes</div></li><li><div>
Other (department approved) Yes</div></li></ul><div>
ON-CALL* 
<ul><li>Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.</li></ul></div><ul><li><div>
On Call* Yes</div></li></ul>
TRAVEL** 
**Travel specifications may vary by department**<ul><li><div>
May require travel within the Houston Metropolitan area Yes</div></li><li><div>
May require travel outside Houston Metropolitan area No</div></li></ul>
Company Profile:
Houston Methodist Cypress Hospital opened in March 2025 as our ninth location, bringing leading technology and compassionate care to the rapidly growing U.S. 290 corridor. Licensed for 276 beds, the hospital offers advanced innovations that enhance communication among patients, physicians, staff and families, reflecting our commitment to excellence every day.
Houston Methodist is an Equal Opportunity Employer.</div>

Lead Patient Access Services

Acino Pharma

Acino is part of Arcera, a global life sciences company headquartered in Abu Dhabi, United Arab Emirates. Our purpose is to enable longer and healthier lives while creating sustainable growth. We develop, manufacture, and commercialize a broad range of high-quality innovative and proven medicines in key international markets. With an operational footprint spanning over 90 countries across four continents, and manufacturing sites in eight countries, we offer more than 2,000 medicines across various therapeutic areas worldwide.
 
The position is based in KSA and will report directly to the Commercial Director, META. The role will lead the strategic direction, business performance, and market expansion of the specialty care portfolio in the region. This role is critical in driving growth for products that address therapeutic areas such as infectious diseases, rare diseases, and specialty pharmaceuticals. The incumbent will focus on enhancing access capabilities and ensuring effective commercialization while collaborating with cross-functional teams. The position requires recent experience in KSA and Gulf markets to navigate complex regulatory environments and optimize market access strategies. 
 
 Your Responsibilities will be: 
 
<ul>
<li>Develop and implement regional strategies for the specialty care portfolio, ensuring alignment with global and country-specific objectives.</li>
<li>Lead the execution of regional marketing plans, optimizing product growth and addressing market access challenges.</li>
<li>Provide strategic input into business development projects, evaluating partnerships and market expansion opportunities in KSA and Gulf markets.</li>
<li>Oversee successful product launches and life-cycle management to meet the needs of patients and healthcare providers.</li>
<li>Drive the development and execution of brand strategies to strengthen brand equity in specialty therapeutic areas.</li>
<li>Ensure the brand s value proposition is effectively communicated, resonating with healthcare professionals and key stakeholders.</li>
<li>Collaborate with marketing teams to enhance brand differentiation and ensure consistency across markets.</li>
<li>Lead initiatives to improve market access for specialty products, focusing on pricing, reimbursement, and regulatory requirements in KSA and Gulf markets.</li>
<li>Collaborate with local teams to develop and implement strategies that address access challenges and enhance product availability.</li>
<li>Build relationships with key stakeholders, including payers and health authorities, to facilitate access to specialty medications.</li>
<li>Mentor and coach country teams, fostering a culture of high performance, accountability, and continuous development.</li>
<li>Empower teams with the strategies and resources needed to achieve regional success and drive commercial outcomes.</li>
<li>Promote cross-functional collaboration between marketing, sales, medical, and market access teams for cohesive execution.</li>
<li>Lead product commercialization and life-cycle management, promoting adaptability in response to evolving market dynamics.</li>
<li>Champion innovative approaches and digital transformation to ensure portfolio competitiveness.</li>
<li>Advocate for continuous improvement and the adoption of new initiatives to drive growth.</li>
<li>Build and maintain strong relationships with healthcare professionals, KOLs, and regulatory bodies to strengthen market positioning.</li>
<li>Support local teams in executing customer-centric marketing strategies and product launches that drive engagement and adoption.</li>
<li>Ensure the portfolio s value proposition resonates with external stakeholders and addresses healthcare needs effectively.</li>
<li>Serve as a key liaison between country teams and regional/global leadership, ensuring clear alignment on objectives and initiatives.</li>
<li>Provide actionable insights and feedback to guide local teams in achieving regional goals.</li>
<li>Present portfolio performance and strategic direction to senior leadership, offering insights and recommendations.</li>
<li>Promote the integration of digital tools and analytics to enhance decision-making and market execution.</li>
<li>Lead the implementation of omnichannel marketing strategies to ensure comprehensive customer engagement.</li>
<li>Drive digital initiatives to optimize sales and marketing effectiveness.</li>
<li>Monitor and analyze franchise performance across the region, using insights to make strategic adjustments and drive growth.</li>
<li>Ensure efficient allocation of resources and that marketing investments deliver measurable value.</li>
<li>Leverage data-driven decision-making to align business outcomes with growth objectives.</li>
<li>Lead the development of country teams through regular coaching and capability-building initiatives.</li>
<li>Foster a culture of continuous learning and development, promoting best practice sharing across the region.</li>
<li>Mentor key talents within the region to build leadership and enhance commercial team capabilities. </li>
</ul>
 
 Your Profile: 
 
<ul>
<li>Bachelor s degree in Pharmacy, or related fields; an advanced degree (e.g., MBA) is preferred.</li>
<li>12+ years of experience in specialty care preferably including infectious diseases, commercial management, or related fields within the pharmaceutical industry, with recent experience in KSA and Gulf markets. </li>
<li>Proven track record in driving commercial growth and managing cross-functional teams in complex environments.</li>
<li>Strong understanding of market access dynamics, pricing, and reimbursement processes in KSA and Gulf markets.</li>
<li>Expertise in developing and executing strategies to build strong brand equity in specialty therapeutics.</li>
<li>Strong leadership skills, with experience in mentoring and developing high-performing teams.</li>
<li>Demonstrated ability to develop and execute regional strategies aligned with global and local goals.</li>
<li>Ability to work effectively across sales, marketing, medical, and market access teams.</li>
<li>Expertise in managing alliances and providing strategic input into business development projects.</li>
<li>Strong ability to monitor business performance, use data-driven insights, and make informed strategic adjustments.</li>
<li>Experience leading digital transformation initiatives and omnichannel strategies.</li>
<li>Excellent communication and influencing skills, with a proven ability to engage with internal and external stakeholders.</li>
<li>Excellent command of written and spoken Arabic and English languages. Proficiency in Turkish is an advantage.</li></ul>

Regional Franchise Head

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