access manager

Boston Children's Hospital

84859BR Patient Services-Pharmacy Job Posting Description General Summary The Medication Access Manager oversees the pharmacy prior authorization and medication access program, ensuring timely and efficient access to medications for patients. This role manages daily operations of the prior authorization team while developing standardized workflows, performance metrics, and process improvements to optimize medication access. Key Responsibilities: Collaborates with pharmacists, prescribers, clinical teams, and payers to streamline authorization processes, reduce barriers to therapy, and support ambulatory and specialty pharmacy services. Analyzes program performance and implements solutions to improve operational efficiency and patient access. Provides leadership and operational oversight of the pharmacy prior authorization and medication access program, ensuring timely, accurate, and efficient processing of medication prior authorizations. Develops, implements, and continuously improves standardized workflows, policies, and procedures to optimize medication access and operational efficiency. Collects, analyzes, and reports program metrics including prior authorization turnaround times, approval and denial trends, and workflow productivity to evaluate program execution and inform operational improvements. Identifies opportunities to improve medication access processes, reduce payer-related barriers, and support prescription capture for ambulatory and specialty pharmacy services. Supervises, mentors, and develops medication access staff, including hiring, training, performance management, and professional development. Collaborates with pharmacists, prescribers, clinic staff, and revenue cycle teams to streamline medication access and coordinate patient care. Acts as a liaison with payers, pharmacies, and other stakeholders to resolve authorization issues and support patient access to therapy. Supports implementation and optimization of ePA platforms and medication access tools. Develops reports and analyses for pharmacy leadership to support program planning, operational improvements, and strategic initiatives. Maintains knowledge of payer policies, regulatory requirements, and professional best practices related to medication access and prior authorization. Minimum Requirements Education / License MA Pharmacy Technician License National CPhT certification or equivalent High School Diploma or General Education Degree Associate or bachelor&rsquo;s Degree Preferred Experience 5 years of relevant work experience in a hospital or ambulatory setting. Other relevant experiences include but are not limited to healthcare/business administration, health insurance, medical policy review and/or pharmacy. Status Full-Time Regular, Temporary, Per Diem Regular Standard Hours per Week 40 Pay Range $69888.00-$111831.20 Annual Office/Site Location Boston Job Posting Category Clinical Remote Eligibility Part Remote/Hybrid

Medication Access Manager

Eli Lilly and Company

<div>
 At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We&rsquo;re looking for people who are determined to make life better for people around the world.
 
 
 
 Location:
 
 
 
 Qatar
 
 
 
 Reporting To
 
 
 
 Access Lead, Gulf
 
 
 
 Purpose
 
 
 
 Lilly has a legacy spanning over 150 years and is steadfast in its commitment to create high-quality medicines for patients. Grounded in our values of Integrity, Excellence, and Respect for People, we infuse these principles into every facet of our daily work. With a rich history of pioneering research and development, Lilly stands at the forefront of groundbreaking opportunities.
 
 
 In the Gulf region, we are on the brink of an era of remarkable growth, one that aligns with our primary mission to unite caring with discovery to make life better for people around the world. As we embark on this exciting journey, the dedicated individuals at Lilly are positioned at the heart of our mission, driving us forward to realize our commitments to customers and patients. Recently, we were honored with the prestigious Great Place to Work award. This accolade is not just a testament to our organization&rsquo;s achievements, but it also shines a spotlight on our steadfast commitment to our employees.
 
 
 The Access Manager is a Business to Payer (B2P) position charged with gaining and maintaining formulary access for the Lilly product portfolio within a respective geographic market in public sector. The Access Manager will be responsible for working with payer customers within the respective geography to address issues that impact Lilly products throughout the product lifecycle and in a long-term customer horizon (3-5 years). The Access Manager is also responsible for working with internal Teams, Government Affairs, and field Sales teams to identify and solve issues impacting the utilization of Lilly products. The Access Manager will work closely with the sales force to ensure awareness of access issues impacting their business as well as to maximize pull through opportunities. Access Manager proactively leads the ongoing dialogue with local healthcare authorities, building strategic relationships with payers as well as those key thought leaders and influencers who interact with payers. The Access Manager is expected to have the ability to be proficient in market and payer knowledge, business case development and contract negotiation and administration.
 
 
 
 Qualification &amp; Experience
 
 
 
 <ul>
 <li>
 A bachelor's degree is required.
 </li>
 <li>
 Minimum of 5 years' experience in Sales or Account Management.
 </li>
 <li>
 Qatar experience is a must.
 </li>
 <li>
 Market access experience is a plus.
 </li>
 <li>
 Excellent implementation skills.
 </li>
 <li>
 Sound negotiation and decision-making within contracting parameters.
 </li>
 <li>
 Strong communication skills (written and oral in local language and in English).
 </li>
 <li>
 Strong analytical, planning and organizational skills.
 </li>
 <li>
 Proven ability to thrive in complex selling situations.
 </li>
 <li>
 Demonstrated leadership.
 </li>
 <li>
 Understanding of principles in health economics.
 </li>
 <li>
 Deep knowledge of local political dynamics, and deep knowledge of payer marketplace.
 
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 
 Institutional Access
 
 
 
 <ul>
 <li>
 Responsible for gaining and maintaining formulary access and reimbursement for Lilly products in validated accounts, including:
 </li>
 <li>
 Establish Account Plans, including SWOT and opportunity plan, for each prioritized account.
 </li>
 <li>
 Define and implement a quarterly access plan in accordance with affiliate priorities &amp; business goals.
 </li>
 <li>
 Establish key relationships within targeted accounts in order to identify and address customer explicit needs and to influence customer decision processes.
 </li>
 <li>
 Develop internal champions within validated accounts to advocate for access to Lilly products.
 </li>
 <li>
 Implement and deliver Payer Value Messages and interventions to meet/exceed customer needs.
 </li>
 <li>
 Create awareness and agreement with Key Thought Leaders in order to gain/maintain formulary access and reimbursement for Lilly products in validated accounts.
 
 
 
 </li>
 </ul>
 
 Contracting Strategy &amp; Implementation
 
 
 
 <ul>
 <li>
 Manage the negotiations for Lilly portfolio with payers by using financial and legal knowledge.
 </li>
 <li>
 Demonstrate competency in the use of business analytics to evaluate profit/loss of business deals.
 </li>
 <li>
 Create and develop quantitative business cases to support contracting efforts in partnership with Affiliate finance team.
 </li>
 <li>
 Make sound contracting decisions within contracting parameters provided (including terms, conditions, rates).
 
 
 
 </li>
 </ul>
 
 Cross-functional Integration
 
 
 
 <ul>
 <li>
 Coordinate and communicate account strategies and tactics with cross-functional Payer teams.
 </li>
 <li>
 Drive Lilly brand sales growth and appropriate utilization in validated accounts in conjunction with local sales teams.
 </li>
 <li>
 Collaborate closely with cross functional teams; Sales, Marketing, medical, Regulatory, Finance, supply chain and B2B to achieve the business objectives.
 </li>
 <li>
 Address local market dynamics and trends in conjunction with appropriate Lilly colleagues.
 </li>
 <li>
 Act as the internal expert on local Health Care Systems and their evolutions.
 </li>
 <li>
 Act as the channel of the voice of the payer: ensure payer customer insights are well communicated internally.
 
 
 
 </li>
 </ul>
 Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
 
 
 Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
 
 
 #WeAreLilly
</div>

Manager - Access, Qatar

Agios Pharmaceuticals

<div><div>Patient Support Manager, Market Access (Mid-Atlantic) 
Who we are:
At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture &ndash; one that sparks bold thinking and strengthens our connections with each other and with the rare disease communities we serve. We embrace diverse backgrounds with respect, active listening, and a commitment to inclusion &ndash; because our differences shape how we hire, collaborate, and innovate. Our team&rsquo;s proven track record of executional excellence, combined with our depth of expertise and dedication, enables us to develop innovative medicines that reflect the priorities of rare disease communities. Our commitment is more than scientific &ndash; it&rsquo;s deeply personal, grounded in the meaningful connections we have built. To learn more, visit www.agios.com and follow Agios on LinkedIn and X. 
The impact you will make:
Agios Pharmaceuticals is searching for a dynamic Patient Support Manager (PSM) to join our growing Market Access team. We want someone who cares about this important work, and who&rsquo;s driven to connect to our mission of helping Sickle Cell patients. The Sickle Cell Patient Support Manager is responsible for coordinating comprehensive care for patients living with sickle cell disease. This role focuses on improving patient outcomes through education, care coordination, access support, and collaboration with healthcare providers and community resources. The Patient Support Manager serves as a key advocate for patients, ensuring timely access to treatment, adherence to care plans, and a high-quality patient experience. The Patient Support Manager will report to the regional Senior Manager Patient Access and Reimbursement Services. 
What you will do:<ul><li>
Contribute to the success of a best-in-class patient services program to support Agios&rsquo; Commercial Vision Mission</li><li>
Maintain long-term relationships with patients, caregivers, families, and HCPs to proactively identify and address new and ongoing barriers to access an ultra-rare drug</li><li>
Fosters collaborative relationships with Agios field-based and home-office teams to ensure One Agios unified approach to supporting patient access and brand strategy</li><li>
Exceed in delivering positive patient experience by assessing patient needs and develop action plans that identify and troubleshoot future access barriers to support treatment initiation and ensure continuation of the patient&rsquo;s treatment journey</li><li>
Help patients make connections with other patients and serve as the &ldquo;face of Agios&rdquo; at patient meetings and industry conferences</li><li>
Effectively shares reimbursement and other knowledge with customers and internal team members through collaboration and consultation for complex patient case studies</li><li>
Maintains comprehensive understanding of the access process, navigation of health care systems, insurance plans, payer trends, and internal/external patient and financial assistance programs</li><li>
Apply program business rules and work instructions to deliver uniform, consistent and sustainable service experience for patients</li><li>
Maintain confidentiality of patient health information and act in compliance with all laws, regulations and Agios policies.</li><li>
Demonstrates and maintains a high level of business acumen, understanding of Agios&rsquo; business model, and the role of the patient support manager in commercializing the business and driving initiatives to meet company goals</li><li>
Consistently leverages CRM reporting tools and data analytics to make strategic decisions about their territory and prioritize patient and customer needs</li><li>
Is proficient in the use of Customer Relationship Management tool</li><li>
Approaches patient and caregiver interactions with empathy, cultural humility, and an understanding of the lived experience and historical challenges faced by individuals with a rare disease</li><li>
Applies a trauma‑informed approach to patient engagement, recognizing the impact of chronic pain, repeated healthcare interactions, and historical inequities on patient trust and decision‑making</li><li>
Exceed in delivering a positive, dignified patient experience by building trust, actively listening, and addressing patient needs with compassion and urgency</li></ul> 
What you bring:<ul><li>
Bachelor&rsquo;s degree required. Health Care/Social Work/Nursing (or related field) a plus.</li><li>
Minimum of five (5) years of experience directly related to patient service or market access (e.g., case management) in the healthcare or pharmaceutical/biotech industry. Ultra-rare disease experience a plus.</li><li>
Knowledge of private payer, Medicare Part D and Medicaid structure, systems, and reimbursement process</li><li>
Knowledge of benefit verification and prior authorization process for oral products</li><li>
Experience and proficiency in working with a Customer Relationship Management System, such as Salesforce.com</li><li>
Ability to proficiently use Microsoft Excel, Outlook, and Word</li><li>
Ability to work independently and manage competing priorities</li><li>
Experience working in cross-functional teams and effective in influencing without authority</li><li>
Possess strong written and verbal communication skills, exceptional listening, critical thinking, and problem solving</li><li>
This position may require ability to travel within the US up to 15%</li></ul> 
Preferred Qualifications<ul><li>
Rare, ultra rare, or genetic disease experience</li><li>
Located in the Central region</li></ul> 
Concerned that you don&rsquo;t check off every box in the requirements listed above? Please apply anyway! At Agios, we value each other&rsquo;s differences and recognize that teams thrive when everyone brings their unique experiences to the table. We are dedicated to building an inclusive, diverse, equitable, and accessible environment where all employees can bring their whole selves to work. If you&rsquo;re excited about this role but your previous experience doesn&rsquo;t align perfectly with the job description, we still encourage you to apply. You may be just the right candidate for this role or another opening! 
Work Location:
Location Agnostic: Work location for this role is based on employee's individual preference. This role has the ability to be either remote in the US or hybrid in our Cambridge Headquarters. Hybrid schedules vary but are generally less than 3 days per week onsite and hybrid employees are expected to live within commutable distance to our Cambridge Headquarters. Remote employees work entirely from home except for attending Company sponsored events/ meetings. For employees who choose to work remotely, travel may be required for certain company events commensurate to the above job description.. 
What we will give you:<ul><li>
Deliberate Development. Your professional growth as one of our top priorities.</li><li>
Flexibility. We&rsquo;re all about individual needs. We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity. When you&rsquo;re at your best, we&rsquo;re at our best.</li><li>
Premium benefits package. We invest in the health, wellbeing, and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team. For more detail on the benefits we offer at Agios, visit the Inside Agios section of our website.</li><li>
Competitive and equitable performance-based compensation. This includes base salary and both short- and long-term incentives that are connected to our business strategy and vary based on individual and company performance.<ul><li>
The current base salary range for this position is expected to be between $110,029 and $165,044 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators.</li></ul></li><li>
Psychological safety. We support an environment of fearlessness. We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries.</li><li>
Commitment to diversity. We strive to foster a welcoming workplace where everyone can thrive. We&rsquo;re continuously looking to improve the inclusivity of our workforce.</li><li>
Commitment to community. We&rsquo;re an active participant in the communities that surround us &ndash; the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked.</li></ul> 
Interested in learning more about what makes our culture unique? Visit the Inside Agios section of our website.</div></div>

Patient Support Manager, Market Access (Mid Atlantic)

<div><div>Patient Support Manager, Market Access (Texas) 
Who we are:
At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture &ndash; one that sparks bold thinking and strengthens our connections with each other and with the rare disease communities we serve. We embrace diverse backgrounds with respect, active listening, and a commitment to inclusion &ndash; because our differences shape how we hire, collaborate, and innovate. Our team&rsquo;s proven track record of executional excellence, combined with our depth of expertise and dedication, enables us to develop innovative medicines that reflect the priorities of rare disease communities. Our commitment is more than scientific &ndash; it&rsquo;s deeply personal, grounded in the meaningful connections we have built. To learn more, visit www.agios.com and follow Agios on LinkedIn and X. 
The impact you will make:
Agios Pharmaceuticals is searching for a dynamic Patient Support Manager (PSM) to join our growing Market Access team. We want someone who cares about this important work, and who&rsquo;s driven to connect to our mission of helping Sickle Cell patients. The Sickle Cell Patient Support Manager is responsible for coordinating comprehensive care for patients living with sickle cell disease. This role focuses on improving patient outcomes through education, care coordination, access support, and collaboration with healthcare providers and community resources. The Patient Support Manager serves as a key advocate for patients, ensuring timely access to treatment, adherence to care plans, and a high-quality patient experience. The Patient Support Manager will report to the regional Senior Manager Patient Access and Reimbursement Services. 
What you will do:<ul><li>
Contribute to the success of a best-in-class patient services program to support Agios&rsquo; Commercial Vision Mission</li><li>
Maintain long-term relationships with patients, caregivers, families, and HCPs to proactively identify and address new and ongoing barriers to access an ultra-rare drug</li><li>
Fosters collaborative relationships with Agios field-based and home-office teams to ensure One Agios unified approach to supporting patient access and brand strategy</li><li>
Exceed in delivering positive patient experience by assessing patient needs and develop action plans that identify and troubleshoot future access barriers to support treatment initiation and ensure continuation of the patient&rsquo;s treatment journey</li><li>
Help patients make connections with other patients and serve as the &ldquo;face of Agios&rdquo; at patient meetings and industry conferences</li><li>
Effectively shares reimbursement and other knowledge with customers and internal team members through collaboration and consultation for complex patient case studies</li><li>
Maintains comprehensive understanding of the access process, navigation of health care systems, insurance plans, payer trends, and internal/external patient and financial assistance programs</li><li>
Apply program business rules and work instructions to deliver uniform, consistent and sustainable service experience for patients</li><li>
Maintain confidentiality of patient health information and act in compliance with all laws, regulations and Agios policies.</li><li>
Demonstrates and maintains a high level of business acumen, understanding of Agios&rsquo; business model, and the role of the patient support manager in commercializing the business and driving initiatives to meet company goals</li><li>
Consistently leverages CRM reporting tools and data analytics to make strategic decisions about their territory and prioritize patient and customer needs</li><li>
Is proficient in the use of Customer Relationship Management tool</li><li>
Approaches patient and caregiver interactions with empathy, cultural humility, and an understanding of the lived experience and historical challenges faced by individuals with a rare disease</li><li>
Applies a trauma‑informed approach to patient engagement, recognizing the impact of chronic pain, repeated healthcare interactions, and historical inequities on patient trust and decision‑making</li><li>
Exceed in delivering a positive, dignified patient experience by building trust, actively listening, and addressing patient needs with compassion and urgency</li></ul> 
What you bring:<ul><li>
Bachelor&rsquo;s degree required. Health Care/Social Work/Nursing (or related field) a plus.</li><li>
Minimum of five (5) years of experience directly related to patient service or market access (e.g., case management) in the healthcare or pharmaceutical/biotech industry. Ultra-rare disease experience a plus.</li><li>
Knowledge of private payer, Medicare Part D and Medicaid structure, systems, and reimbursement process</li><li>
Knowledge of benefit verification and prior authorization process for oral products</li><li>
Experience and proficiency in working with a Customer Relationship Management System, such as Salesforce.com</li><li>
Ability to proficiently use Microsoft Excel, Outlook, and Word</li><li>
Ability to work independently and manage competing priorities</li><li>
Experience working in cross-functional teams and effective in influencing without authority</li><li>
Possess strong written and verbal communication skills, exceptional listening, critical thinking, and problem solving</li><li>
This position may require ability to travel within the US up to 15%</li></ul> 
Preferred Qualifications<ul><li>
Rare, ultra rare, or genetic disease experience</li><li>
Located in the West region</li></ul> 
Concerned that you don&rsquo;t check off every box in the requirements listed above? Please apply anyway! At Agios, we value each other&rsquo;s differences and recognize that teams thrive when everyone brings their unique experiences to the table. We are dedicated to building an inclusive, diverse, equitable, and accessible environment where all employees can bring their whole selves to work. If you&rsquo;re excited about this role but your previous experience doesn&rsquo;t align perfectly with the job description, we still encourage you to apply. You may be just the right candidate for this role or another opening! 
Work Location:
Location Agnostic: Work location for this role is based on employee's individual preference. This role has the ability to be either remote in the US or hybrid in our Cambridge Headquarters. Hybrid schedules vary but are generally less than 3 days per week onsite and hybrid employees are expected to live within commutable distance to our Cambridge Headquarters. Remote employees work entirely from home except for attending Company sponsored events/ meetings. For employees who choose to work remotely, travel may be required for certain company events commensurate to the above job description.. 
What we will give you:<ul><li>
Deliberate Development. Your professional growth as one of our top priorities.</li><li>
Flexibility. We&rsquo;re all about individual needs. We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity. When you&rsquo;re at your best, we&rsquo;re at our best.</li><li>
Premium benefits package. We invest in the health, wellbeing, and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team. For more detail on the benefits we offer at Agios, visit the Inside Agios section of our website.</li><li>
Competitive and equitable performance-based compensation. This includes base salary and both short- and long-term incentives that are connected to our business strategy and vary based on individual and company performance.<ul><li>
The current base salary range for this position is expected to be between $110,029 and $165,044 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators.</li></ul></li><li>
Psychological safety. We support an environment of fearlessness. We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries.</li><li>
Commitment to diversity. We strive to foster a welcoming workplace where everyone can thrive. We&rsquo;re continuously looking to improve the inclusivity of our workforce.</li><li>
Commitment to community. We&rsquo;re an active participant in the communities that surround us &ndash; the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked.</li></ul> 
Interested in learning more about what makes our culture unique? Visit the Inside Agios section of our website.</div></div>

Patient Support Manager, Market Access (Texas)

<div><div>Patient Support Manager, Market Access (Philadelphia/DMV) 
Who we are:
At Agios, we are fueled by connections to transform rare diseases. We foster an inclusive, collaborative culture &ndash; one that sparks bold thinking and strengthens our connections with each other and with the rare disease communities we serve. We embrace diverse backgrounds with respect, active listening, and a commitment to inclusion &ndash; because our differences shape how we hire, collaborate, and innovate. Our team&rsquo;s proven track record of executional excellence, combined with our depth of expertise and dedication, enables us to develop innovative medicines that reflect the priorities of rare disease communities. Our commitment is more than scientific &ndash; it&rsquo;s deeply personal, grounded in the meaningful connections we have built. To learn more, visit www.agios.com and follow Agios on LinkedIn and X. 
The impact you will make:
Agios Pharmaceuticals is searching for a dynamic Patient Support Manager (PSM) to join our growing Market Access team. We want someone who cares about this important work, and who&rsquo;s driven to connect to our mission of helping Sickle Cell patients. The Sickle Cell Patient Support Manager is responsible for coordinating comprehensive care for patients living with sickle cell disease. This role focuses on improving patient outcomes through education, care coordination, access support, and collaboration with healthcare providers and community resources. The Patient Support Manager serves as a key advocate for patients, ensuring timely access to treatment, adherence to care plans, and a high-quality patient experience. The Patient Support Manager will report to the regional Senior Manager Patient Access and Reimbursement Services. 
What you will do:<ul><li>
Contribute to the success of a best-in-class patient services program to support Agios&rsquo; Commercial Vision Mission</li><li>
Maintain long-term relationships with patients, caregivers, families, and HCPs to proactively identify and address new and ongoing barriers to access an ultra-rare drug</li><li>
Fosters collaborative relationships with Agios field-based and home-office teams to ensure One Agios unified approach to supporting patient access and brand strategy</li><li>
Exceed in delivering positive patient experience by assessing patient needs and develop action plans that identify and troubleshoot future access barriers to support treatment initiation and ensure continuation of the patient&rsquo;s treatment journey</li><li>
Help patients make connections with other patients and serve as the &ldquo;face of Agios&rdquo; at patient meetings and industry conferences</li><li>
Effectively shares reimbursement and other knowledge with customers and internal team members through collaboration and consultation for complex patient case studies</li><li>
Maintains comprehensive understanding of the access process, navigation of health care systems, insurance plans, payer trends, and internal/external patient and financial assistance programs</li><li>
Apply program business rules and work instructions to deliver uniform, consistent and sustainable service experience for patients</li><li>
Maintain confidentiality of patient health information and act in compliance with all laws, regulations and Agios policies.</li><li>
Demonstrates and maintains a high level of business acumen, understanding of Agios&rsquo; business model, and the role of the patient support manager in commercializing the business and driving initiatives to meet company goals</li><li>
Consistently leverages CRM reporting tools and data analytics to make strategic decisions about their territory and prioritize patient and customer needs</li><li>
Is proficient in the use of Customer Relationship Management tool</li><li>
Approaches patient and caregiver interactions with empathy, cultural humility, and an understanding of the lived experience and historical challenges faced by individuals with a rare disease</li><li>
Applies a trauma‑informed approach to patient engagement, recognizing the impact of chronic pain, repeated healthcare interactions, and historical inequities on patient trust and decision‑making</li><li>
Exceed in delivering a positive, dignified patient experience by building trust, actively listening, and addressing patient needs with compassion and urgency</li></ul> 
What you bring:<ul><li>
Bachelor&rsquo;s degree required. Health Care/Social Work/Nursing (or related field) a plus.</li><li>
Minimum of five (5) years of experience directly related to patient service or market access (e.g., case management) in the healthcare or pharmaceutical/biotech industry. Ultra-rare disease experience a plus.</li><li>
Knowledge of private payer, Medicare Part D and Medicaid structure, systems, and reimbursement process</li><li>
Knowledge of benefit verification and prior authorization process for oral products</li><li>
Experience and proficiency in working with a Customer Relationship Management System, such as Salesforce.com</li><li>
Ability to proficiently use Microsoft Excel, Outlook, and Word</li><li>
Ability to work independently and manage competing priorities</li><li>
Experience working in cross-functional teams and effective in influencing without authority</li><li>
Possess strong written and verbal communication skills, exceptional listening, critical thinking, and problem solving</li><li>
This position may require ability to travel within the US up to 15%</li></ul> 
Preferred Qualifications<ul><li>
Rare, ultra rare, or genetic disease experience</li><li>
Located in the Northeast region</li></ul> 
Concerned that you don&rsquo;t check off every box in the requirements listed above? Please apply anyway! At Agios, we value each other&rsquo;s differences and recognize that teams thrive when everyone brings their unique experiences to the table. We are dedicated to building an inclusive, diverse, equitable, and accessible environment where all employees can bring their whole selves to work. If you&rsquo;re excited about this role but your previous experience doesn&rsquo;t align perfectly with the job description, we still encourage you to apply. You may be just the right candidate for this role or another opening! 
Work Location:
Location Agnostic: Work location for this role is based on employee's individual preference. This role has the ability to be either remote in the US or hybrid in our Cambridge Headquarters. Hybrid schedules vary but are generally less than 3 days per week onsite and hybrid employees are expected to live within commutable distance to our Cambridge Headquarters. Remote employees work entirely from home except for attending Company sponsored events/ meetings. For employees who choose to work remotely, travel may be required for certain company events commensurate to the above job description.. 
What we will give you:<ul><li>
Deliberate Development. Your professional growth as one of our top priorities.</li><li>
Flexibility. We&rsquo;re all about individual needs. We embrace different perspectives, work styles, health and wellness approaches, care of families and productivity. When you&rsquo;re at your best, we&rsquo;re at our best.</li><li>
Premium benefits package. We invest in the health, wellbeing, and security of our people with a premium benefits package that is well-rounded and flexible to help meet the varied personal and professional needs of every member of our team. For more detail on the benefits we offer at Agios, visit the Inside Agios section of our website.</li><li>
Competitive and equitable performance-based compensation. This includes base salary and both short- and long-term incentives that are connected to our business strategy and vary based on individual and company performance.<ul><li>
The current base salary range for this position is expected to be between $110,029 and $165,044 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators.</li></ul></li><li>
Psychological safety. We support an environment of fearlessness. We want you to share your ideas, speak candidly and take data-informed risks to help push the boundaries.</li><li>
Commitment to diversity. We strive to foster a welcoming workplace where everyone can thrive. We&rsquo;re continuously looking to improve the inclusivity of our workforce.</li><li>
Commitment to community. We&rsquo;re an active participant in the communities that surround us &ndash; the communities where we live, and the community of people and their loved ones in need of better treatment options for conditions that are often overlooked.</li></ul> 
Interested in learning more about what makes our culture unique? Visit the Inside Agios section of our website.</div></div>

Patient Support Manager, Market Access (Philadelphia / DMV)

Insulet Corporation

<div>Are you ready to take your career to the next level by joining a global medical device market leader in diabetes care? At Insulet Corporation, we are transforming lives with innovative products that empower people living with diabetes to take control of their health. Over years of technological advances, we developed Omnipod&reg;, a line of tubeless, wearable, Pod-based insulin management systems.
 
 
As a Field Reimbursement Manager in Market Access, you&rsquo;ll be the reimbursement and access expert for our field team and customers&mdash;turning payer challenges into solutions. You will identify access barriers and develop tailored support strategies alongside the field team, contributing to patients&rsquo; smoother access to therapy.
 
 
We&rsquo;re looking for :
<ul><li>A solution-driven professional with strong payer knowledge and field navigation skills
</li><li>A successful relationship builder who thrives on creating partnerships with key decision-makers and colleagues
</li><li>A strategic thinker who can translate patient access information into clear, actionable solutions, tools or learnings
</li></ul>Responsibilities 
 
Demonstrate Your Expertise
<ul><li>Build and demonstrate deep expertise in diabetes patient access dynamics, remaining current on payer trends, coverage policies, competitive products and evolving reimbursement landscapes.
</li><li>Monitor and anticipate shifts in product coverage, payer behavior, and marketplace conditions to proactively guide account strategy and recommend forward-looking patient access solutions
</li></ul>Identify Access Barriers and Opportunities
<ul><li>Continuously seeking to uncover barriers in patient access and opportunities for process improvement
</li><li>Use available data analytics resources to inform strategies and solutions
</li><li>Lead and support key internal initiatives by partnering with Market Access leadership to align holistic strategy, prioritize opportunities, and ensure coordinated execution across teams.
</li></ul>Own Patient Access Solutions
<ul><li>Use a consultative, data insights-driven approach to proactively recommend tailored solutions to enhance patient access
</li><li>Develop, refine, and simplify compelling patient access narratives and educational content, ensuring their customization for targeted endocrinology and primary care clinics, health systems or other and care settings
</li><li>Deliver clear, concise training to field teams and provider offices on reimbursement processes, workflows, and best practices to strengthen their access capabilities
</li><li>Partner closely with the field and market access teams to recommend and support the implementation of patient access solutions, enabling more efficient workflows including assistance with PA processes, denial management, appeals, and enrollment in appropriate affordability programs to enhance customer experience.
</li></ul>Collaboration for Impact
<ul><li>Collaborate with the field teams, coordinating on account targeting, customer engagement plans, and follow-up actions
</li><li>Cultivate and strengthen relationships with the entire office (HCPs, administrative staff, etc.), positioning yourself as a trusted partner in navigating reimbursement and access challenges
</li><li>Partner with the field teams (Territory Managers, District Sales Managers, Clinical Services Managers, Payer Account Teams, Customer Care/Advocacy, ASPN and Inside Sales) to resolve patient access challenges
</li><li>Collaborate with internal cross-functional teams to continually improve processes, foster a culture of shared success, optimizing patient pull through strategies and supporting organizational priorities through effective teamwork
</li></ul>Required Skills and Competencies
<ul><li>Deep understanding of reimbursement, payer processes, coding/billing
</li><li>Excellent communication skills, both oral and written
</li><li>Strong influencing and collaboration skills with the ability to build and nurture relationships.
</li><li>Demonstrated skill educating in a professional setting (both colleagues and providers)
</li><li>Team-oriented with proven ability to work in a collaborative setting.
</li><li>Ability to solve complex problems and take appropriate action.
</li><li>Ability to execute market access strategy.
</li></ul>Education and Experience
Minimum Requirements
<ul><li>Bachelor&rsquo;s degree (Preferred field of study: business, economics, or health-related subject)
</li><li>3+ years of experience in healthcare reimbursement or patient access
</li><li>Valid driver&rsquo;s license
</li><li>Must reside within the geographic area of the assigned area. This position requires regular business travel within a set geographic region.
</li><li>Overnight travel and amount of air travel varies by territory size.
</li><li>Ability to lift, carry and transport 30 lbs, literature
</li></ul>Preferred
<ul><li>Advanced degree (e.g., MBA, PharmD, MPH)
</li><li>Knowledge of insulin pumps and continuous glucose monitors
</li><li>Prior FRM, reimbursement or patient access experience for diabetes.
</li></ul>If you&rsquo;re ready to be a part of a company that&rsquo;s changing the future of diabetes care, we want to hear from you. Join us at Insulet Corporation, where your talent will make a real difference in people&rsquo;s lives.
NOTE: This position requires field-based working arrangements (travel within assigned territory required). #LI-Remote
Additional Information:
&amp;#xa;&amp;#xa;Compensation &amp; Benefits:&amp;#xa;&amp;#xa;For U.S.-based positions only, the annual base salary range for this role is $76,399.00 - $161,204.50&amp;#xa;&amp;#xa;This position may also be eligible for incentive compensation.&amp;#xa;&amp;#xa;We offer a comprehensive benefits package, including:&amp;#xa;&bull; Medical, dental, and vision insurance&amp;#xa;&bull; 401(k) with company match&amp;#xa;&bull; Paid time off (PTO)&amp;#xa;&bull; And additional employee wellness programs&amp;#xa;&amp;#xa;Application Details:&amp;#xa;This job posting will remain open until the position is filled.&amp;#xa;To apply, please visit the Insulet Careers site and submit your application online.&amp;#xa;&amp;#xa;Actual pay depends on skills, experience, and education.
<div>Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet&rsquo;s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.
 
 
We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
<div><div><div><div><div><div><div>( Know Your Rights )</div></div></div></div></div></div></div></div></div>

Field Reimbursement Manager, Orlando, FL (Field Based)

Sandoz

<ul>
<li>Sales and Promotion:</li>
<li>Execute the comprehensive sales strategies to promote pharmaceutical products to doctors and pharmacists.</li>
<li>Build and maintain strong relationships with healthcare professionals, including physicians, specialists, and pharmacists, to drive product awareness and usage.</li>
<li>Conduct product presentations and educate healthcare professionals on the benefits and features of our pharmaceutical portfolio.</li>
<li>Collaborate with the marketing team to share the field insights needed for developing and adjusting the promotional materials and campaigns targeting doctors and pharmacists.</li>
<li>Stay updated on market trends, competitor activities, and emerging healthcare developments to identify new sales opportunities.</li>
<li>Key Account Management:</li>
<li>Manage and nurture relationships with key accounts, including hospitals, clinics, and pharmacies.</li>
<li>Collaborate with internal teams to ensure timely delivery of products, resolve logistical challenges, and optimize supply chain operations.</li>
<li>Conduct regular business reviews with key accounts, analyzing sales data, identifying growth opportunities, and developing action plans to achieve sales targets.</li>
<li>Portfolio Management:</li>
<li>Develop a deep understanding of the features, indications, and competitive advantages of all products in the portfolio.</li>
<li>Provide feedback to the brand teams regarding product positioning, differentiation, and selling strategies aligned with the market insights gathered.</li>
<li>Pricing and Contract Negotiation:</li>
<li>Together with the market access manager and product manager to develop pricing strategies and offers that are competitive, yet profitable, based on market dynamics, customer needs, and company objectives.</li>
<li>Ensure compliance with pricing policies, regulatory requirements, and industry guidelines.</li>
</ul>
What You’ll Bring To The Role
 
<ul>
<li>Residency in Sharkia.</li>
<li>Bachelor's degree in pharmaceutical sciences, or a related field.</li>
<li>5+ years of proven experience in pharmaceutical sales, key account management, preferably in specialty business (Growth Hormone, Oncology, immunology, Biosimilars, etc...)</li>
<li>Strong knowledge of the pharmaceutical industry, including key products, therapeutic areas, and healthcare trends.</li>
<li>Excellent communication, presentation, and negotiation skills.</li>
<li>Ability to build and maintain relationships with healthcare professionals and key accounts.</li>
<li>Strong negotiation skills and ability to articulate value based stories for SDZ brands</li>
<li>Analytical mindset with the ability to interpret sales data and market trends.</li>
<li>Strong organizational skills and the ability to manage multiple priorities..</li>
<li>Familiarity with pricing strategies, contract negotiation, and compliance regulations in the pharmaceutical industry.</li>
</ul>

Key Experts Specialist - Sharkia

Search 10000+ Access manager jobs near you this May. New roles added regularly across leading industries. Apply today.