access service representative

Northwell Health

<div><p>Job Description</p><p>
Admits patients and provides information regarding hospital rules and regulations. Conducts interviews to obtain demographics and insurance information. Keys information into the Patient Registration System. Obtains appropriate signature on medical, legal and financial forms. Performs a variety of other clerical duties related to patient's admission, including but not limited to, verification of patients insurance information and prior account balances, preparation of patient's charts, and registration forms and addressograph plates.</p><p>
Job Responsibility</p><p>
</p><ul><li>Admits patients to hospital and provides information regarding hospital regulations and policies (i.e</li><li>
Patient Bill of Rights, Health Care Proxy etc.).Conducts interviews to obtain demographics, insurance information etc</li><li>
and enters data into hospital Patient Registration System.Communicates hospital's collection policy and collects deductibles and co-pay obligations.Obtains appropriate signatures on medical, legal and financial forms</li><li>
Prepares charts, registration forms, patient addressograph plates etc</li><li>
Forwards required items to nursing unit/clinic.Maintains manual bed board and reconciles daily census to nursing units</li><li>
Notifies nursing unit of patients arrival and arranges to have patient escorted to their room.Contacts insurance carrier(s) to obtain all information necessary for the successful billing of third party payors in certain departments (coordination of benefits, benefit coverage/limits, co-pay/deductible amounts, authorization, pre-certification and referral requirements etc.)</li><li>
Re-verifies insurance of recurring patients.Performs financial assessments and Sliding Fee Scale Assessments of patients who are uninsured and/or are unable to meet their financial obligation to the hospital</li><li>
Reevaluates sliding scale assignment annually.Reconciles charge documents with patient logs and enters charges into the Patient Registration System</li><li>
Schedules patient for clinic visits, pre-admission testing, special tests and consultations, OR bookings and arranges patient transportation, as needed.Responsible for answer telephone, maintaining files, sorting mail and keeping inventory of supplies</li><li>
Informs manager of all activities, needs and problems</li><li>
Performs related duties, as required</li><li><ul><li>ADA Essential Functions</li></ul><p>
</p></li></ul><p></p><p>Job Qualification</p><ul><li>
High School Diploma or equivalent, required. Prior customer service experience, required.Data entry skills (80 keystrokes per minute), required.Must pass Site training program within the normal probationary period.Communicate effectively in English (speaking and reading).</li></ul><p>
</p><p><b>3 month temporary position. Monday-Friday 10am-6pm. Fully remote.</b></p><div><ul><li><br>
<b>Additional Salary Detail</b>
</li></ul>The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).</div></div>

Access Service Representative (3 month temp)

<div><p>Job Description</p><p>
Admits patients and provides information regarding hospital rules and regulations. Conducts interviews to obtain demographics and insurance information. Keys information into the Patient Registration System. Obtains appropriate signature on medical, legal and financial forms. Performs a variety of other clerical duties related to patient's admission, including but not limited to, verification of patients insurance information and prior account balances, preparation of patient's charts, and registration forms and addressograph plates.</p><p>
Job Responsibility</p><p>
</p><div><ul><li>Admits patients to hospital and provides information regarding hospital regulations and policies (i.e</li><li>
Patient Bill of Rights, Health Care Proxy etc.).Conducts interviews to obtain demographics, insurance information etc</li><li>
and enters data into hospital Patient Registration System.Communicates hospital's collection policy and collects deductibles and co-pay obligations.Obtains appropriate signatures on medical, legal and financial forms</li><li>
Prepares charts, registration forms, patient addressograph plates etc</li><li>
Forwards required items to nursing unit/clinic.Maintains manual bed board and reconciles daily census to nursing units</li><li>
Notifies nursing unit of patients arrival and arranges to have patient escorted to their room.Contacts insurance carrier(s) to obtain all information necessary for the successful billing of third party payors in certain departments (coordination of benefits, benefit coverage/limits, co-pay/deductible amounts, authorization, pre-certification and referral requirements etc.)</li><li>
Re-verifies insurance of recurring patients.Performs financial assessments and Sliding Fee Scale Assessments of patients who are uninsured and/or are unable to meet their financial obligation to the hospital</li><li>
Reevaluates sliding scale assignment annually.Reconciles charge documents with patient logs and enters charges into the Patient Registration System</li><li>
Schedules patient for clinic visits, pre-admission testing, special tests and consultations, OR bookings and arranges patient transportation, as needed.Responsible for answer telephone, maintaining files, sorting mail and keeping inventory of supplies</li><li>
Informs manager of all activities, needs and problems</li><li>
Performs related duties, as required</li><li>ADA Essential Functions</li></ul></div><p>
</p><p>Job Qualification</p><ul><li><p>
High School Diploma or equivalent, required. Prior customer service experience, required.Data entry skills (80 keystrokes per minute), required.Must pass Site training program within the normal probationary period.Communicate effectively in English (speaking and reading)</p><p>
</p><p></p><p><b>This is a 3-month temporary position. Monday-Friday 9am-5pm. Fully remote.</b></p><p><br>
</p></li></ul><div><br>
<ul><li><b>Additional Salary Detail</b>
</li></ul>The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).</div></div>

Access Service Representative ( 3 month TEMP)

<div><p>Job Description</p><p>
Admits patients and provides information regarding hospital rules and regulations. Conducts interviews to obtain demographics and insurance information. Keys information into the Patient Registration System. Obtains appropriate signature on medical, legal and financial forms. Performs a variety of other clerical duties related to patient's admission, including but not limited to, verification of patients insurance information and prior account balances, preparation of patient's charts, and registration forms and addressograph plates.</p><p>
Job Responsibility</p><p>
</p><div><ul><li>Admits patients to hospital and provides information regarding hospital regulations and policies (i.e</li><li>
Patient Bill of Rights, Health Care Proxy etc.).Conducts interviews to obtain demographics, insurance information etc</li><li>
and enters data into hospital Patient Registration System.Communicates hospital's collection policy and collects deductibles and co-pay obligations.Obtains appropriate signatures on medical, legal and financial forms</li><li>
Prepares charts, registration forms, patient addressograph plates etc</li><li>
Forwards required items to nursing unit/clinic.Maintains manual bed board and reconciles daily census to nursing units</li><li>
Notifies nursing unit of patients arrival and arranges to have patient escorted to their room.Contacts insurance carrier(s) to obtain all information necessary for the successful billing of third party payors in certain departments (coordination of benefits, benefit coverage/limits, co-pay/deductible amounts, authorization, pre-certification and referral requirements etc.)</li><li>
Re-verifies insurance of recurring patients.Performs financial assessments and Sliding Fee Scale Assessments of patients who are uninsured and/or are unable to meet their financial obligation to the hospital</li><li>
Reevaluates sliding scale assignment annually.Reconciles charge documents with patient logs and enters charges into the Patient Registration System</li><li>
Schedules patient for clinic visits, pre-admission testing, special tests and consultations, OR bookings and arranges patient transportation, as needed.Responsible for answer telephone, maintaining files, sorting mail and keeping inventory of supplies</li><li>
Informs manager of all activities, needs and problems</li><li>
Performs related duties, as required</li><li>ADA Essential Functions</li><li>
/</li></ul></div><p>
Job Qualification</p><p>
</p><ul><li>High School Diploma or equivalent, required. Prior customer service experience, required.Data entry skills (80 keystrokes per minute), required.Must pass Site training program within the normal probationary period.Communicate effectively in English (speaking and reading).</li></ul><p>
</p><p><b>Three-month temporary position. Monday-Friday 9am-5pm. Fully remote.</b></p><div><ul><li><br>
<b>Additional Salary Detail</b>
</li></ul>The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).</div></div>

Access Service Representative (3 month TEMP)

Array Behavioral Care

<div><p>Array Behavioral Care is the nation's leading virtual psychiatry and therapy practice. As the leading mental health provider, Array is on a mission to transform access to quality, timely behavioral health care through innovative telepsychiatry solutions and services that span the entire care continuum, from the hospital to the home. Array partners with an extensive network of hospitals, health systems, community healthcare organizations, and payors to improve access and deliver the highest quality of care to patients.</p><p></p><p><b><br>
ABOUT THE ROLE</b></p><p>
The Access Center Representative is responsible for serving as the primary point of contact for individuals, organizations, and providers seeking behavioral health services. This role ensures timely coordination and support for telepsychiatry encounters while maintaining high standards of accuracy and customer service. This position plays a key role in Array&rsquo;s 24/7/365 Access Center by triaging requests, prioritizing cases, and facilitating communication between providers and organizations to deliver efficient, on-demand behavioral health care. The Access Center Representative will bring strong organizational skills, attention to detail, and the ability to manage high-volume interactions in a fast-paced environment. They will work closely with on-call providers, clinical teams, and administrative staff to ensure accurate documentation, smooth technology setup, and effective resource management.</p><p><i>
 Schedules Available: Part-Time (Sat/Su 8am-6:30pm and Sat/Sun 6pm-4:30am)</i></p><p></p><p><b>
WHAT YOU&rsquo;LL DO</b></p><ul><li><p>
Handle a high volume of calls, requesting assistance with accessing behavioral health services</p></li><li><p>
Prioritize cases based on shifting needs and resources</p></li><li><p>
Work with on-call providers including physicians to help triage requests, organize their workload, send, and secure documentation and communicate with organizations</p></li><li><p>
Document all requests and encounters into a database</p></li><li><p>
Manage resources, systems, and requirements from a variety of organizations and translate pertinent information to on-call providers and administrators</p></li><li><p>
Conduct video and phone test calls and do basic technology trouble shooting with organizations, providers and consumers as needed</p></li><li><p>
Other duties as assigned</p></li></ul><p></p><p><b><br>
WHAT WE&rsquo;RE LOOKING FOR</b></p><ul><li><p>
 1-2 years of recent customer service experience</p></li><li><p>
1-2 years previous call center experience, strongly preferred</p></li><li><p>
Excellent time management and organization skills</p></li><li><p>
Excellent verbal and written communication skills</p></li><li><p>
Strong computer skills; ability to work with multiple systems</p></li><li><p>
Prior experience with computer systems such as Outlook, Adobe, and Microsoft products</p></li><li><p>
Prior experience with contact center systems or customer relationship databases</p></li><li><p>
Knowledge of medical and/or psychiatric terminology strongly preferred</p></li><li><p>
Ability to sit for an extended period of time</p></li></ul><p></p><p><b>
POSITION LOGISTICS</b></p><ul><li><p>
100% remote position</p></li><li><p>
Reports to the Senior Manager, Access Center</p></li></ul><p></p><p><b>
COMPENSATION AND BENEFITS</b></p><ul><li><p>
The pay range for this role is $18 per hour. <i>This information reflects the anticipated salary range for this position using current market data. The final offer will be determined based on an individual's skills, years of experience, education, capacity, licenses, and other job-related factors permitted by law.</i></p></li><li><p>
Medical, dental, and vision insurance, employer paid life &amp; long-term disability insurance, additional voluntary benefits include short-term disability, voluntary employee, spousal and child life insurance, accident, critical illness, hospital, or confinement insurance and flexible spending accounts (FSA) and health savings account (HSA) contributions</p></li><li><p>
15 days of accrued PTO annually, plus 8 paid holidays and 3 floating holidays</p></li><li><p>
401k</p></li></ul><p></p><p><i>
Beware of fraudulent job postings and messages from scammers impersonating Array Behavioral Care employees and Recruiters. The only valid email addresses from Array Behavioral Care will be </i><i>firstname.lastname@arraybc.com</i><i> and we will not ask you to download an app onto your phone in order to conduct your interview.</i></p></div>

Part-Time Access Center Representative

General Dynamics Information Technology

<p></p><div><div><div><p>Your Impact</p><p>
Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.</p><p>
Job Description</p><div><p>
Transform technology into opportunity as a Activity Security Representative (ASR) I with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you&rsquo;ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.<br>
<br>
At GDIT, people are our differentiator. As a Activity Security Representative (ASR) 1 you will help ensure today is safe and tomorrow is smarter. The Activity Security Representative&rsquo;s primary function is to provide multi-disciplined security support to a customer&rsquo;s facility and organization. The position will provide &ldquo;day-to-day&rdquo; support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.</p><p><br>
HOW an Activity Security Representative (ASR) I WILL MAKE AN IMPACT</p><ul><li><p>
Classification reviews of inbound and outbound correspondence.</p></li><li><p>
Assist in the maintenance of a document accountability database and associated correspondence.</p></li><li><p>
Processing inbound and outbound classified mail and receipt records.</p></li><li><p>
Perform destruction of classified materials.</p></li><li><p>
Process magnetic media for accountability.</p></li><li><p>
Reproduction support for classified materials.</p></li><li><p>
Maintain various daily logs for a variety of administrative functions associated with document control.</p></li><li><p>
Assist in the processing of inbound data and outbound data transfer files.</p></li><li><p>
Transfer electronic data files to internal customers.</p></li><li><p>
Maintain an extensive customer database point of contact listing.</p></li><li><p>
Assist with researching, processing, filing, and maintaining inbound and outbound visit notices.</p></li><li><p>
Escort facility visitors and maintains associated logs.</p></li><li><p>
Assist in the preparation of facility access control badges.</p></li><li><p>
Conduct entry and exit inspections.</p></li><li><p>
Assist in the maintenance of facility access control entry systems, to include visitor control.</p></li><li><p>
Perform data entry to the Personnel Access Security System database and maintain all customer sponsored billets and quota information.</p></li><li><p>
Assist in maintaining personnel security files for all personnel of the supported element.</p></li><li><p>
Follow and enforce the customer&rsquo;s Standard Operating Procedures.</p></li><li><p>
Provide support for the security awareness and education programs.</p></li><li><p>
Perform miscellaneous administrative support functions as directed by the contractor site lead and/or the Senior Security Representative.</p></li></ul><p><br>
</p><p>WHAT YOU&rsquo;LL NEED TO SUCCEED:</p><p></p><p>
Required Experience:</p><ul><li><p>
0-2 years of experience .</p></li><li><p>
SAP experience desired.</p></li></ul><p></p><p>
Experience Education Equivalents:</p><ul><li><p>
Security Fundamentals Professional Certification (SFPC) counts towards 1 years of experience.</p></li><li><p>
Special Program Security Certification (SPSC) counts towards 1 years of experience.</p></li><li><p>
Maximum equivalent experience for SPED Certifications is no more than 3 years.</p></li></ul><p></p><p>
Education:
</p><ul><li><p>Bachelor&rsquo;s degree (Desired) Bachelor&rsquo;s degree counts as four years of experience, Associate&rsquo;s degree in related area counts as two years of experience.</p></li></ul><p></p><p>
Security Clearance Level:</p><ul><li><p>
Current - TS/SCI</p></li><li><p>
Willing/Able to obtain CI poly</p></li></ul><p></p><p>
GDIT IS YOUR PLACE:</p><ul><li><p>
401K with company match.</p></li><li><p>
Comprehensive health and wellness packages.</p></li><li><p>
Internal mobility team dedicated to helping you own your career.</p></li><li><p>
Professional growth opportunities including paid education and certifications.</p></li><li><p>
Cutting-edge technology you can learn from.</p></li><li><p>
Rest and recharge with additional paid vacation and holidays.</p></li></ul><p></p><p>
#AirforceSAPOpportunities</p>
</div></div><div><div><div><p>Work Requirements</p></div></div><div></div><div><div>
Years of Experience<div>
1 + years of related experience</div><ul><li>may vary based on technical training, certification(s), <i>or</i> degree</li></ul></div><div></div><div>
Certification</div><p></p><div>
Travel Required<div>
10-25%</div></div><div></div><div>
Citizenship<div>
U.S. Citizenship Required</div></div></div></div></div><div><p>
Salary and Benefit Information</p><div>
The likely salary range for this position is $64,230 - $83,950. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.<br>
View information about benefits and our total rewards program.</div><p>
About Our Work</p><div>
We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.</div><div>
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</div><div><i>
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</i></div></div></div>

Activity Security Representative (ASR) I

Partners Behavioral Health Management

<div><div><p><b><i>Competitive Compensation &amp; Benefits Package!</i></b></p><div>
Position eligible for &ndash;</div><ul><li>
Annual incentive bonus plan</li><li>
Medical, dental, and vision insurance with low deductible/low cost health plan</li><li>
Generous vacation and sick time accrual</li><li>
12 paid holidays</li><li>
State Retirement (pension plan)</li><li>
401(k) Plan with employer match</li><li>
Company paid life and disability insurance</li><li>
Wellness Programs</li><li>
Public Service Loan Forgiveness Qualifying Employer</li></ul><div>
See attachment for additional details.</div><div></div><div><b><br>
Office Location:</b> Remote option; Available for any of Partners' NC locations</div><div><b>
Closing Date:</b> <b>Open Until Filled</b></div><div></div><p><b><br>
Primary Purpose of Position: </b>This position provides nonclinical administrative support to the PartnersACCESS call center. The Call Center Representative primary responsibility is to answer inbound calls and assist callers by connecting them to the appropriate party, sharing information, providing technical assistance, answering questions, handling and/or resolving complaints. Must maintain a high level of professionalism, patience and empathy working with callers who may be frustrated and may have complex medical, behavioral health, intellectual and other developmental conditions; and must still maintain the highest level of customer satisfaction by seeking first call resolution.</p><p>
Must live in North Carolina and preferably in Partners counties.</p><p></p><p><b><br>
Role and Responsibilities:</b></p><ul><li>
Ability to learn complex information about two Medicaid health plans and their benefits.</li><li>
Work in a call center environment and interact with callers who are generally members and providers, to deliver information, answer frequently asked questions, and address complaints.</li><li>
Route calls to the appropriate resource. Including appropriately identifying and elevating those more complex or crisis calls.</li><li>
Understand Health/Mental Health (MH)/Substance Use (SU)/Traumatic Brain Injury (TBI)/Intellectual/Developmental Disability (I/DD) treatment needs, benefit information and referral of members calling to determine if they may potentially qualify for services.</li><li>
Review call notes, enrollments, registrations, or other identified documents for completeness and/or accuracy.</li><li>
Collect and enter demographic data into the electronic record, completion of appropriate forms, explanation of services, benefits and resources, verifies Medicaid and dispatch.</li><li>
Provide follow up calls.</li><li>
This position demands a high level of accuracy and confidentiality. Information must be handled according to NC standards and rules, state and federal laws and LME/MCO and NCQA standards, procedures, policies and protocol.</li><li>
Trained on the requirements, policies and procedures of the BH I/DD Tailored Plan operating in North Carolina and can respond to all areas within the Member Handbook and Provider Manual, including resolving claims payment inquires in one touch.</li></ul><p><b>
Automation:</b></p><ul><li>
Screenings are completed using standard and specialized computer programs.</li><li>
Inputs accurate information into the system and unlocks electronic service records with appropriate consents, enters all necessary data elements into data systems.</li></ul><p><b>
Cooperative Efforts:</b></p><ul><li>
Must be a team player and have a positive attitude.</li><li>
Establish and maintain effective working relationships within the unit, agency, and service system</li><li>
Consistently demonstrate professionalism, tact and diplomacy in handling volatile callers and/or working with contract providers and other external parties.</li><li>
Participate in Unit Staff meeting, Agency Staff meetings, (All staff meetings) and assigned committees.</li><li>
Interacts by phone with providers to provide information in response to inquiries, concerns, and questions.</li><li>
Interact with providers to provide information in response to inquiries about services and other resources.</li><li>
BH I/DD Tailored Plan eligibility and services.</li></ul><p></p><p><b><br>
Knowledge, Skills and Abilities:</b></p><p><b>
Knowledge/Ability to Learn:</b></p><br>
<ul><li>
Health, mental health, substance use, traumatic brain injury and intellectual/developmental disability service delivery and NC Medicaid Managed Care system as well as the resources available in the community.</li><li>
Call center functions, member population, potential for crisis issues, confidentiality laws and program protocols/policies.</li><li>
High level computer skills.</li><li>
Ability communicate effectively orally and in writing, have good keyboarding skills and be able to multi-task.</li><li>
Ability to provide technical assistance to both members and Providers.</li><li>
Ability to maintain confidentiality when screening and referring calls.</li></ul><p></p><p><b><br>
Education/Experience Required: </b>High School diploma and at least (1) year of healthcare and/or MH/SU/IDD/TBI experience.</p><p><b>
Education/Experience Preferred:</b> Associate degree or higher and one (1) year of healthcare or MH/SU/IDD/TBI experience, or Associates Degree in Nursing (ADNs) and at least one (1) year of healthcare and/or MH/SU/IDD/TBI experience.</p><p>
Bilingual preferred (for one of the positions).</p><p><b>
Licensure/Certification Requirements:</b> N/A</p></div></div><p></p>

PartnersACCESS Call Center Representative (Remote-NC)

University Health KC

<div><p><b>If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.</b></p><br>
<p></p>
PRN Patient Access Representative - Lakewood (Variable Hours)<p></p>
101 Truman Medical Center<p></p><h1 class="jobSectionHeader"><b>
Job Location</b></h1>
UH Lakewood Medical Center<p></p>
Kansas City, Missouri<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Department</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Patient Access UHLMC<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Position Type</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
Part time<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Work Schedule</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
varied<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Hours Per Week</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
4<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>
Job Description</b></h1></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Patient Access Representative (PAR) I</b></p><p><b>
Your First Step into Healthcare &ndash; Let&rsquo;s Make a Difference Together!</b></p><p>
Are you ready to jumpstart your healthcare career and make a real impact in the lives of patients? As a <b>Patient Access Representative (PAR) I</b>, you&rsquo;ll be the friendly face and helpful guide that patients and families turn to when they need assistance. Whether you&rsquo;re checking them in at the Emergency Department or helping them navigate the registration process, you&rsquo;ll be providing an essential service with a smile. This is your chance to be part of a team that truly values customer service and patient care. Let&rsquo;s get started on an exciting healthcare journey!</p><p></p><h3 class="jobSectionHeader"><b>
What You&rsquo;ll Be Doing:</b></h3><ul><li><p><b>
Welcome Patients Like a Pro</b>: Whether they&rsquo;re coming in for a routine procedure or an emergency, you&rsquo;ll make sure their registration process goes smoothly and stress-free.</p></li><li><p><b>
Provide Stellar Customer Service</b>: You&rsquo;ll be the first point of contact for patients and families, making them feel comfortable and well-informed throughout their visit.</p></li><li><p><b>
Support Patient Flow</b>: Work hand-in-hand with other departments to ensure seamless registration and smooth transitions for both inpatient and outpatient procedures.</p></li><li><p><b>
Be a Problem-Solving Rockstar</b>: From verifying patient details to handling complex situations, you&rsquo;ll be the go-to person to tackle any questions and make sure everything runs smoothly.</p></li><li><p><b>
Jump Between Areas</b>: From the <b>Emergency Department</b> to <b>Outpatient</b> and <b>Inpatient Registration</b>, no two days are the same, and you&rsquo;ll get a chance to assist across different areas of the hospital.</p></li></ul><h3 class="jobSectionHeader"><b>
What We&rsquo;re Looking For:</b></h3><ul><li><p><b>
High School Diploma</b> or equivalent.</p></li><li><p><b>
Customer Service Experience</b>: If you&rsquo;ve worked with people before, whether in a retail, hospitality, or healthcare setting, you&rsquo;re halfway there! If you&rsquo;ve completed the <b>UH Patient Access Rep/Patient Scheduler Apprentice Program</b>, even better.</p></li><li><p><b>
Top-Notch Communication Skills</b>: You&rsquo;ll be interviewing patients and families and coordinating with staff, so clear and concise communication is key!</p></li><li><p><b>
Strong Writing &amp; Keyboarding Skills</b>: You&rsquo;ll need to capture accurate details and process information quickly and efficiently.</p></li><li><p><b>
Ability to Learn and Grow</b>: You&rsquo;ll need to complete a <b>Patient Access Representative II competency exam</b> within one year, and be ready to move up when you&rsquo;re ready!</p></li><li><p><b>
Problem Solver</b>: From questions about insurance to patient concerns, you&rsquo;ll need to tackle issues head-on with confidence and professionalism.</p></li><li><p><b>
Attention to Detail</b>: You&rsquo;ll be handling important patient information, so being thorough and organized is a must.</p></li></ul><h3 class="jobSectionHeader"><b>
Nice to Have (But Not Required):</b></h3><ul><li><p><b>
Two years of patient contact experience</b> &ndash; If you&rsquo;ve worked directly with patients before, even in an office, you&rsquo;ll feel right at home here.</p></li><li><p><b>
Medical Terminology</b>: It&rsquo;s a bonus if you know a bit about medical terms, but we&rsquo;re happy to teach you!</p></li><li><p><b>
Experience in Healthcare</b>: If you&rsquo;ve worked in a hospital, business, or insurance office, you&rsquo;ll hit the ground running.</p></li></ul><h3 class="jobSectionHeader"><b>
Why You&rsquo;ll Love This Role:</b></h3><ul><li><p><b>
Kickstart Your Healthcare Career</b>: This entry-level position is the perfect opportunity to get your foot in the door and start building your career in healthcare.</p></li><li><p><b>
Work with a Fun, Supportive Team</b>: You'll be part of a team that values positivity, collaboration, and providing excellent care for every patient.</p></li><li><p><b>
Endless Growth Potential</b>: Ready for more responsibility? After completing the necessary training and exams, you can move up to the <b>Patient Access Representative II</b> role and beyond.</p></li><li><p><b>
Every Day is Different</b>: Whether you're registering patients in the Emergency Department or helping them get set up for outpatient procedures, no two days will ever be the same!</p></li><li><p><b>
Make a Real Difference</b>: Your work directly impacts the patient experience. You&rsquo;ll be part of an essential team that helps people get the care they need!</p></li></ul><p></p><p>
If you&rsquo;re excited to help patients feel at ease, navigate the registration process, and be part of a healthcare team that makes a difference, we want YOU on our team. Apply today to join us as a <b>Patient Access Representative I</b> and start your career in healthcare!</p></div>

PRN Patient Access Representative - Lakewood (Variable Hours)

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