access specialist

Rush University Medical Center

<div>Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Access Center Specialty Care
Work Type: Part Time (Total FTE between 0.5 and 0.89)
Shift: Shift 1
Work Schedule: 4 Hr (11:00:00 AM - 3:00:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
 
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush&rsquo;s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.
Summary:
 
The RUSH Access Center Specialist I manages all clinical and non-clinical calls and performs clinic activities including routine and advanced scheduling, basic triage, message taking, and referral management. The RUSH Access Center Specialist I collaborates with Access Center team members and practice staff to meet overall access, revenue cycle and scheduling objectives while exceeding customers&rsquo; expectations. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.
Other information:
 
High School Diploma required.
 
 
Bachelor&rsquo;s degree or equivalent work experience in patient care or related setting such as clinic, ambulatory care center, medical call center, or physician office strongly preferred.
 
 
Bilingual skills a plus.
 
 
Certified Healthcare Access Associate (CHAA) preferred.
 
Skills: Excellent communication and outstanding customer service and listening skills required. Critical thinking, sound judgment and strong problem-solving skills essential. Must be team-oriented, open minded, flexible, and willing to learn. Strong attention to detail and accuracy required. Need the ability to type 40 WPM and process basic Microsoft Office, Outlook and Word experience.
 
Abilities: Ability to prioritize and function effectively, efficiently and accurately in a multi-tasking, complex, fast paced and challenging call center environment. Ability to act responsibly and quickly with sound judgement when problem solving. Ability to utilize Epic Cadence efficiently. Employees hired into this role must successfully pass the Epic scheduling test. Ability to listen to patients and process needs while simultaneously documenting in Epic.
 
 
Disclaimer:
 
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.
 
 
Date Reviewed:
 
Date Revised: 
 
Responsibilities:
 
1. Answers all telephone calls within your work assignment as designated by your leadership with the goals of accurately scheduling patients as determined by departmental and Epic guidelines.
 
2. Evaluates non-scheduling related patient inquiries including clinical related calls; routes and escalates all inquiries following departmental and epic clinical guidelines inclusive of warm transfers to RN triage and/or to clinics.
 
3. Assesses the caller&rsquo;s need and responds with critical judgment and ensures the appropriate resolution for the inquiry or issue. Understands when to escalate calls to nurse, and/or RUSH Access Center leadership.
 
4. Responsible for leveraging Salesforce and Genesys platforms to optimize patient interactions and workflow efficiency. Ensures accurate documentation, routing, and resolution of patient inquiries through integrated systems.
 
5. Proactively monitor areas of concern or uncertainty relating to the practices and suggest possible resolutions around access Epic build issues.
 
6. Exhibits strong understanding of specialized RUSH Access Center processes including but not limited to questionnaires, subgroups, auto search, pre-registration, message templates, radiology workflows, and referral capture and insurance plan networks.
 
7. Adheres to service specialized workflows for multiple specialty departments. Follows protocols built in Epic and documented practices scheduling requirements.
 
8. Responsible for accurately documenting appointment information and notifying the patient of information critical to their visit.
 
9. Drives and supports the RUSH revenue cycle by minimizing potential financial risk of patient accounts through patient insurance registration activities. This includes but is not limited to discussing the patient&rsquo;s financial responsibility for their upcoming visit, outstanding balances, and referral requirements based on Rush contracts.
 
10. Effectively completes point of service collections over the phone using secure payment processing systems via multiple payment options, such as credit/debit cards and/or payment plans.
 
11. Maintains a high level of understanding and acts as a patient resource for physician and ancillary service offerings, navigating the Rush campus, payment categories, and the billing procedures of Rush University.
 
12. Exhibits sensitivity to patient health information and protects confidentiality. Always maintains privacy for patient and employee information.
 
13. Enhances the reputation of the RUSH Access Center by fostering ownership and personal responsibility for exceeding patient service expectations through accountability for actions and decisions setting a positive example to peers, coworkers, departments and patients.
 
14. Promotes a positive and productive environment, supporting teamwork and communication.
 
15. Works cooperatively in a team environment and supports a flexible structure to ensure the success of the RUSH Access Center.
 
16. Utilizes customer service skills to exceed the patient&rsquo;s needs.
 
17. Performs other duties as assigned. 
 
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

Access Specialist 1

INTEGRIS Health

<div>INTEGRIS Health, Oklahoma&rsquo;s largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Woodward, OK. In this position, you&rsquo;ll work Full Time Days 5:30am-5:30pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health. 
The Patient Access Specialist is responsible for the provision of patient access activity for ancillary, diagnostic, surgical and emergency services as assigned to facilitate efficient operations, expeditious reimbursement and optimal customer satisfaction and employee satisfaction. Acts as a liaison between INTEGRIS and patients, providers, and payers for all pre-care matters related to account resolution. Provides information regarding the patients coverage eligibility and benefits, patients financial liability, INTEGRIS Health's billing practices and policies. Assists patients in understanding coverage benefits and coverage terminology.
INTEGRIS is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
The Patient Access Specialist responsibilities include, but are not limited to, the following:
<ul><li>Ensures the appropriateness of complex patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol</li>
<li>Performs financial counseling activity including screening for government programs and financial assistance, payment options and arrangements, processing point of service payments, verifying patient demographic information, obtaining signatures for required paperwork, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol</li>
<li>Possesses the ability to use analytical thinking, independent judgment, and clinical knowledge to adjust service area schedules and accommodate special requests from internal and external customers</li>
<li>Accepts inbound phone calls from patients, physician offices, insurance carriers, etc. with the intent to resolve the concern immediately.</li>
<li>Collects patient payments and follows levels of authority to ensure financial clearance</li>
<li>Documents all patient account activities concisely, including authorization and patient liability requirements</li>
<li>Performs filing, data entry, and other duties as assigned.</li>
<li>Responds promptly to patient inquiries regarding pre-care services, policies, coverage, benefits and financial liability * Utilizes multiple resources to resolve patient or payor inquiries while on the phone or preparing/reviewing patient accounts or prior authorization requirements</li>
<li>Understands different payer regulations and can communicate effectively with patients regarding their coverage benefits and financial liability</li>
<li>Participates in team-oriented process improvement initiatives for the department and organization</li>
<li>Participates in continuous quality improvement efforts, establishes goals with supervisors and tracks progress</li>
<li>Interprets and maintains compliance with performance standards, federal and state regulations including EMTALA and HIPAA, policies, procedures, guidelines, and third-party contracts</li>
<li>Follows all safety rules while on the job, reports accidents promptly and corrects minor safety hazards</li>
</ul>
Reports to assigned supervisor.
This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals. Must follow standard precautions.
All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
<ul>
<li>1 year of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivables)</li>
<li>Previous experience in one of the following: scheduling, registration, insurance, billing, collections, and customer service in either a hospital or physician's office setting</li>
<li>May consider successful completion of 1100+ related Career Tech program or one year of college coursework in a related field in lieu of experience</li>
<li>College coursework in related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA) preferred</li>
<li>Previous experience should include utilizing standard office equipment and PC software</li>
<li>Previous experience with medical terminology, basic ICD 10 and CPT coding preferred</li>
<li>Must be able to communicate effectively with others in English (verbal/written)</li></ul></div>

Patient Access Specialist - Days - Woodward

Naven Health, Inc

<div>Extraordinary Careers. Endless Possibilities.
With the nation&rsquo;s largest home infusion provider, there is no limit to the growth of your career.
 Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.
Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you&rsquo;re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.
Job Description Summary:
The Patient Access Specialist supports patients referred to Option Care Health to receive Specialty Infusion Services by coordinating referrals, intake documentation, and cross-functional communication to ensure a seamless transition into care.
 
 
This role partners closely with referral sources, sales, pharmacy, nursing, and internal teams to support timely access to therapy while delivering a consistent, high-quality experience for patients and referral partners.
Job Description:
Job Responsibilities<ul><li>
Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.</li><li>
Creates, communicates and obtains all required documentation for new referrals.</li><li>
Secures patient&rsquo;s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).</li><li>
Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).</li><li>
Assist Supervisor and Manager with special assignments as needed.</li></ul>
Supervisory Responsibilities
Does this position have supervisory responsibilities? NO
(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)
Basic Education and/or Experience Requirements
High school diploma or equivalent is required.
Minimum of two years of experience in related experience required.
Basic Qualifications
Ability to multi-task and support numerous referrals/priorities at one time.
Ability to work in a fast past environment.
Must be detail-oriented and have a high degree of quality focus.
High degree of customer service skills required.
Ability to trouble shoot, problem solves and collaborate with cross-functional team members across sales and operation functions.
Travel Requirements
N/A
Preferred Qualification &amp; Interests
Previous healthcare/medical billing experience preferred.
May perform other duties as assigned
Due to state pay transparency laws, the full range for the position is below:
Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Pay Range is $22.55-$32.63
Benefits:<ul><li>Medical, Dental, &amp; Vision Insurance</li><li>Paid Time off</li><li>Bonding Time Off</li><li>401K Retirement Savings Plan with Company Match</li><li>HSA Company Match</li><li>Flexible Spending Accounts</li><li>Tuition Reimbursement</li><li>myFlexPay</li><li>Family Support</li><li>Mental Health Services</li><li>Company Paid Life Insurance</li><li>Award/Recognition Programs</li></ul>
Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.</div>

Patient Access Specialist - California REMOTE

St. Elizabeth Physicians

<div>Job Type:
Regular
Scheduled Hours:
40
Job Summary:
Reports to the Clinical Patient Access Manager or Patient Access Manager, the Clinical Patient Access Specialist is primarily responsible for relaying reviewed normal, expected, or abnormal results to patients and additionally following any Standard work development instructions as determined by the Clinical Patient Access Specialist Manager. The Clinical Patient Access Specialist will successfully manage large amounts of inbound calls while ensuring all pertinent medical information and care needs for patients are identified, documented, and communicated to the provider. The Clinical Patient Access Specialist is always responsible for creating a positive impression with patients, family members and other callers.
Job Description:
Job Title: Clinical Patient Access Specialist- Call Center (MA, LPN EMT Required)
BENEFITS:<ul><li>
Work from Home Opportunity after training (Equipment Provided)</li><li>
Paid Time Off</li><li>
Medical, Dental, and Vision</li><li>
403b with Match</li><li>
Opportunity for Growth</li></ul>
DUTIES AND RESPONSIBILITIES:<ul><li>
Understand and uphold SEP&rsquo;s Mission, Vision, and Values.</li><li>
Comply with all applicable laws and regulations.</li><li>
Comply with all applicable laws and regulations.</li><li>
Comply with scheduling of patients and release of medical information processes to stay compliant with OSHA/CLIA/HIPAA.</li><li>
Accurate documentation in the EMR.</li><li>
Provide instructions and results to patients under directions of the providers.</li><li>
Communicates as needed with offices about any patient concerns/issues related to results.</li><li>
Schedules appointments for patients based on the criteria outlined in the office scheduling preference cards and/or decision trees</li><li>
Maintains an effective working relationship with team members, members of medical practice and leadership.</li><li>
Verifies and updates all patient demographic and insurance information.</li><li>
Provide information and communicate effectively to resolve issues with patients, providers, other associates, management and insurance companies.</li><li>
Advises patients of outstanding balances.</li><li>
Ensures accurate and timely distribution of patient requests.</li><li>
Advises patients of outstanding balances.</li><li>
Ensures accurate and timely distribution of patient requests</li><li>
Works with central billing office and physicians/clinicians as needed in a timely manner on all requests.</li><li>
Other duties and responsibilities as assigned.</li></ul>
EDUCATION:
Minimum: Active certification or license of LPN, CMA, RMA, EMT.
YEARS OF EXPERIENCE:
Minimum: One year of experience in area of certification in a clinical setting.
LICENSES AND CERTIFICATIONS:
An approved credential such as LPN, CMA, RMA, EMT.
FLSA Status:
Non-Exempt
Right Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other.
St. Elizabeth Physicians is an equal opportunity employer and will not discriminate on the basis of race, color, sex, religion, national origin, ancestry, disability, age or any other characteristic that is protected by state or federal law.</div>

Clinical Patient Access Specialist- MA, LPN EMT Required

UVA Health

Performs Patient Access functions of a specialized nature through the application and interpretation of policies and procedures and requiring the use of independent judgment in a medical setting. This includes mastery of registration insurance scheduling and billing/POS collections (OLJ) in multiple locations which include varying clinical demands as well as registration criteria. Additionally Patient Access Specialists are the first line of dialogue about Financial Assistance through financial screening. Offer financial screening with a mini screening at registration and refer to the Financial Coordinators for financial counseling support and screening.
 
Demonstrates exceptional customer service both for in-person and telephone activities.
 Demonstrates expected behaviors applicable to the Medical Center and Revenue Cycle access systems and policies procedures and guidelines.
 Receives funds issues receipts balances cash journals and makes deposits.
 Maintains current working knowledge; adheres to Revenue Cycle policies and procedures; performs problem-solving activities.
 Performs area-specific support activities.
 Demonstrates engagement in the work team and goals of the Revenue Cycle.
 
In addition to the above job responsibilities, other duties may be assigned.
 
Please submit résumé with application.
 
MINIMUM REQUIREMENTS
 
Education: High School Graduate or Equivalent.
 Experience: No experience required.
 Licensure: None required.
 
PHYSICAL DEMANDS
 
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
 
The starting base rate for this role is $17.50 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.
 
Benefits
 
Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
 
Paid Time Off, Long-term and Short-term Disability, Retirement Savings
 
Health Saving Plans, and Flexible Spending Accounts
 
Certification and education support
 
Generous Paid Time Off
 
UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
 
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment .

Patient Access Specialist - Revenue Cycle Pipeline

Nemours Children's Health

<div>Nemours is seeking an Access Center Specialist II (Full-Time), to join our Jacksonville, Florida team.
This is a hybrid position.
The Access Specialist II communicates with patients/providers via telephone to ensure accurate, prompt and courteous scheduling of specialty appointments according to established division guidelines. This position is responsible for obtaining and entering accurate demographic and insurance information for all encounters. The Access Specialist II is required to discuss financial obligations with patient families and collect when appropriate.
The Access Specialist II is responsible for monitoring registration and insurance related items that fall into patient work queues to ensure timely claim filing. This role works collaboratively with medical secretaries and department managers to ensure all patients' access needs are met. The Access Specialist II is required to provide superior customer service to both internal and external customers, and represent Nemours in a positive, professional manner. They are responsible for demonstrating a commitment to service, organization values, and professionalism through appropriate conduct and demeanor at all times. 
 
<ul><li>Promptly answers incoming calls to schedule appointment for patients; makes outbound calls when follow-up is needed.</li>
<li>Provide a smooth transition for all internal and external customers by utilizing excellent customer service skills and effective communication.</li>
<li>Ensures efficient processing and documentation of all information required for insurance verification, registration and billing in the Electronic Medical Record (EMR) system.</li>
<li>Schedule patient appointment according to established division guidelines and communicate updates and barriers in a timely manner.</li>
<li>Ensure urgent diagnosis and appointments are handled with priority and escalation processes are utilized when necessary.</li>
<li>Verify insurance eligibility and authorizations utilizing the available resource tools.</li>
<li>Utilize the Managed Care Manual to verify participating insurances and their requirements.</li>
<li>Inform the caller of their financial responsibility that is due at the time of service/offer to collect in advance at the time of scheduling and ensure accurate daily cash reconciliation.</li>
<li>Adhere to the authorization process by informing the caller that an authorization is needed (if applicable) at the time the appointment is made.</li>
<li>Refer patients to the Financial Advocates if financial assistance is needed.</li>
<li>Educate the callers on the preparation for the appointment or requirements needed to ensure a productive visit.</li>
<li>Accurately notate the patient's accounts to communicate pertinent information to clinic, registration, authorization, family financial, and billing departments.</li>
<li>Request medical records when necessary.</li>
<li>Review work queues on a daily basis, make corrections and/or escalate to leadership if necessary.</li>
<li>Respond to and complete staff message.</li>
<li>Provide support for Cancelled Clinic requests.</li>
<li>Review and take the necessary action to ensure patient scheduled appointments are accurate.</li>
<li>Always offer specific directions to the clinic and location that they will be seen.</li>
<li>Stay up to date of appointment scheduling changes and insurance requirements.</li>
<li>Interact with coworkers and clinic personnel in a professional manner.</li>
<li>Communicates effectively with patients, physicians and/or other departments regarding delays or any issues relating to patient appointments.</li>
<li>Consistently achieve team metric standards and expectations.</li>
<li>Maintains strict confidentiality at all times.</li>
<li>Positively support mission, vision and values of Nemours.</li>
<li>Brings forth any compliance/ethic issues and recommendations for operational improvement.</li>
<li>Ensures successful adherence to policies, procedures and changes to the organization</li>
<li>Other duties as assigned.</li></ul> 

Job Requirements 
<ul><li>
High School Diploma required.</li>
<li>More than one (1) year of customer service, medical office, or call center experience preferred.</li>
<li>NAHAM certificate (National Association of Healthcare Access Management) - CHAA preferred.</li></ul> 

What We Offer
 
<ul><li>Competitive base compensation in the top quartile of the market</li>
<li>Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement</li>
<li>Comprehensive benefits: health, life, dental, vision</li>
<li>403B with employer match.</li>
<li>Licensure, CME and dues allowance</li>
<li>Not-for-profit status; eligibility for Public Service Loan Forgiveness</li>
<li>For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure.</li></ul> 

#LI-MW1
About Us
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org .</div>

Access Center Specialist II

New York State Senate

Application Access &amp; Documentation SpecialistNew York State Senate &ndash; Technology Services, Security Access &amp; Documentation UnitThe New York State Senate Technology Services Department is seeking a detail‑oriented, technically skilled, and security‑minded individual to join our Security Access and Documentation Unit. This team plays a critical role in safeguarding the Senate&rsquo;s financial and administrative systems by ensuring user access is properly managed and potential risks are identified promptly.As an Application Access &amp; Documentation Specialist, you will play a key role in the security administration of the Senate Financial Management System (SFMS), as well as several other Senate and State applications. In this role, you&rsquo;ll combine analytical thinking with strong writing skills to maintain user access, perform audit‑related activities, and assist in developing clear, accurate procedure‑related documentation.Key Responsibilities (including but not limited to)<ul><li>Grant, modify, and remove user access to the Senate Financial Management System (SFMS) and other Senate/State applications.</li><li>Perform security audits by reviewing access reports to verify proper permissions have been granted, offboarded employees&rsquo; accounts have been removed, and to identify potential access risks.</li><li>Maintain internal procedure guides and other documentation that support staff in understanding their responsibilities.</li><li>Create and maintain user‑based online help files by collaborating closely with programmers to understand system functionality.</li><li>Produce the Senate‑wide monthly technology newsletter.</li><li>Take part in projects that help you build new skills, support broader team goals, and offer growth opportunities beyond your day‑to‑day work.</li></ul>Required Skills &amp; Qualifications<ul><li>Strong technical aptitude with the ability to quickly understand and translate complex concepts.</li><li>High attention to detail and a strong commitment to accuracy, especially in access‑related work.</li><li>Exceptional writing, editing, and proofreading skills for producing clear, accurate documentation.</li><li>Excellent communication skills and a customer-service mindset.</li><li>Strong conceptual, critical‑thinking, and analytical abilities.</li><li>Ability to work independently as well as collaboratively within a team.</li><li>Proficiency with Microsoft Office applications.</li></ul>Location: Albany, NYEmployment Type: Full-TimeSalary: $50,000Pay: $50,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Technical writing: 1 year (Preferred)</li></ul>Location:<ul><li>Albany, NY 12247 (Required)</li></ul>Ability to Commute:<ul><li>Albany, NY 12247 (Required)</li></ul>Work Location: In person

Application Access & Documentation Specialist

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