accommodation manager

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The Accommodation Manager, Snoonu is responsible for the strategic management, compliance, and continuous improvement of company-provided accommodation for bike riders and drivers. This role sits at the core of operational readiness, risk management, and rider welfare.
 
 
 You will ensure all accommodation facilities operate in line with ISO standards, local labor regulations, and HSE requirements, while supporting rider wellbeing, productivity, and business continuity. This is a governance-heavy, hands-on role with real operational impact.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 
 Strategic Accommodation Management
 
 
 
 <ul>
 <li>
 Develop and execute accommodation strategies aligned with rider headcount planning and business growth
 </li>
 <li>
 Plan capacity to support seasonal peaks, mass hiring drives, and contingency scenarios
 </li>
 <li>
 Partner with Operations, Supply, and People &amp; Culture to align accommodation with workforce strategy
 </li>
 <li>
 Monitor accommodation spend and propose cost-optimisation actions without compromising safety or compliance
 
 
 </li>
 </ul>
 
 ISO, HSE &amp; Regulatory Compliance (Core Accountability)
 
 
 
 <ul>
 <li>
 Ensure full compliance with:
 </li>
 <li>
 ISO 45001 &ndash; Occupational Health &amp; Safety
 </li>
 <li>
 ISO 14001 &ndash; Environmental Management
 </li>
 <li>
 Local Municipality, Civil Defense, and Ministry of Labor accommodation standards
 </li>
 <li>
 Establish and maintain HSE risk assessments across all accommodation sites
 </li>
 <li>
 Conduct regular internal HSE audits, inspections, and gap analyses
 </li>
 <li>
 Drive corrective and preventive actions (CAPA) and track closure
 </li>
 <li>
 Maintain complete compliance documentation for audits and certifications
 
 
 </li>
 </ul>
 
 Health, Safety &amp; Welfare Management
 
 
 
 <ul>
 <li>
 Implement and monitor:
 </li>
 <li>
 Fire safety systems, evacuation plans, and emergency drills
 </li>
 <li>
 Heat stress controls, ventilation, hydration points, and rest areas
 </li>
 <li>
 Ensure availability and condition of:
 </li>
 <li>
 Fire extinguishers, smoke detectors, emergency exits
 </li>
 <li>
 First aid kits and trained first aiders
 </li>
 <li>
 Investigate incidents, near misses, and safety complaints
 </li>
 <li>
 Lead safety awareness and accommodation HSE training programs
 
 
 </li>
 </ul>
 
 Accommodation Operations &amp; Facility Management
 
 
 
 <ul>
 <li>
 Oversee daily accommodation operations including:
 </li>
 <li>
 Room allocation, occupancy tracking, move-ins and exits
 </li>
 <li>
 Maintenance, housekeeping, pest control, and waste management
 </li>
 <li>
 Ensure hygiene, sanitation, and living-space standards are met consistently
 </li>
 <li>
 Manage vendors and service providers (cleaning, security, maintenance)
 </li>
 <li>
 Control assets including beds, lockers, AC units, and shared facilities
 
 
 </li>
 </ul>
 
 Policy, Process &amp; Documentation Control
 
 
 
 <ul>
 <li>
 Develop, implement, and review:
 </li>
 <li>
 Accommodation rules and code of conduct
 </li>
 <li>
 Visitor control, curfew, and disciplinary procedures
 </li>
 <li>
 Ensure SOPs are documented, communicated, and enforced
 </li>
 <li>
 Maintain accurate records such as:
 </li>
 <li>
 Occupancy registers
 </li>
 <li>
 Incident and accident reports
 </li>
 <li>
 HSE inspection logs
 </li>
 <li>
 Maintenance and service records
 
 
 </li>
 </ul>
 
 Rider Engagement &amp; Welfare
 
 
 
 <ul>
 <li>
 Act as the primary escalation point for accommodation-related grievances
 </li>
 <li>
 Promote respectful living environments and manage conflict resolution
 </li>
 <li>
 Coordinate with P&amp;C on accommodation-related disciplinary cases
 </li>
 <li>
 Support rider wellbeing initiatives linked to rest, hygiene, and safety
 
 
 </li>
 </ul>
 
 Stakeholder &amp; Cross-Functional Coordination
 
 
 
 <ul>
 <li>
 Work closely with:
 </li>
 <li>
 Operations and Supply on rider deployment
 </li>
 <li>
 People &amp; Culture on onboarding, exits, and ER matters
 </li>
 <li>
 HSE, Legal, and Compliance on audits and investigations
 </li>
 <li>
 Represent accommodation operations during ISO and regulatory audits
 
 
 </li>
 </ul>
 
 Reporting &amp; Continuous Improvement
 
 
 
 <ul>
 <li>
 Prepare regular reports on:
 </li>
 <li>
 Occupancy rates
 </li>
 <li>
 Compliance and audit status
 </li>
 <li>
 HSE incidents and corrective actions
 </li>
 <li>
 Track KPIs related to safety, hygiene, occupancy efficiency, and cost control
 </li>
 <li>
 Lead continuous improvement initiatives based on audits and rider feedback
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Strong compliance and risk-management mindset
 </li>
 <li>
 High attention to detail and governance discipline
 </li>
 <li>
 Excellent stakeholder management and communication skills
 </li>
 <li>
 Proven audit, documentation, and reporting capability
 </li>
 <li>
 Calm and decisive crisis and incident management skills
 </li>
 <li>
 Ability to manage and lead teams of 4+ staff
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Facilities Management, Health &amp; Safety, Operations, or a related field
 </li>
 <li>
 Minimum 3&ndash;5 years&rsquo; experience managing labor or staff accommodation
 </li>
 <li>
 Strong working knowledge of:
 </li>
 <li>
 ISO 45001 and ISO 14001
 </li>
 <li>
 HSE regulations and labor accommodation standards
 </li>
 <li>
 Experience in logistics, delivery, or blue-collar workforce environments preferred
 
 
 </li>
 </ul>
 
 Certifications (Mandatory)
 
 
 
 <ul>
 <li>
 HSC (Health &amp; Safety Certification)
 </li>
 <li>
 First Aid and CPR certification
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Accommodation Manager- Rider Accommodation

Qiddiya | القدية

<div>
 Qiddiya Investment Company (QIC) is developing one of the region's most extensive and diverse asset portfolios, spanning residential communities, hospitality, retail, entertainment, sports, education, healthcare, and staff accommodation. Within this ecosystem, the Staff Accommodation portfolio plays a critical role in supporting Qiddiya's workforce and includes integrated residential, retail, leisure, and F&amp;B facilities. As the portfolio is expected to expand to approximately
 
 13,000 residential units by 2030
 
 , a disciplined leasing and occupancy function is essential to ensure a strong resident experience, stable revenue performance, and efficient utilization of the asset base.
 
 
 
 The Accommodation Leasing Manager (Staff Accommodation)
 
 is responsible for
 
 end-to-end leasing performance
 
 across the Staff Accommodation portfolio, spanning
 
 leasing readiness, demand planning, contracting, and post‑leasing asset optimization
 
 . The role acts as the client-side owner for leasing governance and occupancy performance, ensuring that units are marketed/allocated effectively, contracts are compliant, and residents are supported through a consistent, service-led leasing journey.
 
 
 With a strong focus on
 
 occupancy, revenue, retention, and utilisation
 
 , the role continuously monitors demand and vacancy, develops pricing and allocation recommendations (where applicable), and drives
 
 upselling and value‑added services
 
 (e.g., room upgrades, parking, F&amp;B/retail packages, housekeeping/laundry add‑ons) in coordination with operating partners. The Accommodation Leasing Manager provides structured reporting on leasing pipeline, occupancy, arrears/collections status (where in scope), and unit status readiness, and leads corrective actions to protect revenue and resident satisfaction.
 
 
 Working closely with HR and occupying entities, Property/Asset Management, the FM operator, and specialist service providers, the role ensures
 
 leasing policies and processes are standardised
 
 , unit readiness is aligned to move-in plans, and
 
 post‑leasing controls
 
 (inspections, handback, deposits, damage recovery, and vacancy turnaround) are consistently executed. The role also supports portfolio planning through insights on demand trends, resident feedback, and operational constraints to enable scalable growth across future phases.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Leasing Strategy, Readiness &amp; Demand Planning
 </li>
 <li>
 Develop and maintain the Staff Accommodation leasing strategy and operating model, aligned with workforce plans, project phasing, and asset objectives
 </li>
 <ul>
 <li>
 Leasing policies, SOPs, and governance (eligibility rules, allocation principles, approvals, and exceptions)
 </li>
 <li>
 Product mix definition (unit/room types), standards, inclusions, and any chargeable add‑ons
 </li>
 <li>
 Pricing / charge-back recommendations and leasing packages (where applicable), aligned with Finance and stakeholder requirements
 </li>
 <li>
 Leasing systems and reporting setup (availability, pipeline, unit status, renewals, and revenue/occupancy dashboards)
 </li>
 </ul>
 <li>
 Build and maintain demand forecasts and leasing plans by phase, property, and unit type; translate forecasts into move‑in schedules and unit readiness requirements
 </li>
 <li>
 Partner with HR/occupying entities and internal stakeholders to confirm headcount plans, allocation priorities, and exception handling to support operational continuity
 </li>
 <li>
 Leasing Execution, Contracting &amp; Move‑in Coordination
 </li>
 <li>
 Manage the leasing pipeline end-to-end (enquiries/requests, eligibility validation, allocation, reservation, contracting, and move‑in)
 </li>
 <li>
 Coordinate and oversee leasing closure and onboarding, including:
 </li>
 <ul>
 <li>
 Preparation and administration of lease / licence agreements and associated addenda (aligned with Legal-approved templates)
 </li>
 <li>
 Collection/confirmation of required documentation (IDs, approvals, employer letters), deposits/fees (where applicable), and resident handbook acknowledgement
 </li>
 <li>
 Move‑in scheduling, keys/access issuance, inventory checks, and condition reports in coordination with FM/operations
 </li>
 </ul>
 <li>
 Maintain complete and accurate leasing records and reporting packs, including:
 </li>
 <ul>
 <li>
 Lease register, resident profiles, and allocation approvals
 </li>
 <li>
 Unit readiness and condition reports (pre‑move‑in and move‑out) and inventory checklists
 </li>
 <li>
 Handover packs (keys/access logs, resident handbook, community rules, and service request channels)
 </li>
 <li>
 Compliance documentation and audit trail (exception approvals, data privacy, and relevant regulatory requirements)
 </li>
 </ul>
 <li>
 Occupancy, Revenue &amp; Portfolio Performance Management (Post‑Leasing)
 </li>
 <li>
 Own and report portfolio occupancy performance (physical and economic), leasing velocity, renewals, and churn by asset/cluster and unit type; develop corrective actions to achieve targets
 </li>
 <li>
 Establish and run the leasing performance cadence, including:
 </li>
 <ul>
 <li>
 Daily/weekly occupancy, availability, and pipeline dashboards (move‑ins, move‑outs, renewals, and upcoming expiries)
 </li>
 <li>
 Monthly performance reviews with stakeholders (occupancy, revenue, resident issues affecting retention, and actions/owners)
 </li>
 <li>
 Vacancy and revenue forecasting, including scenario planning for ramp-up/ramp-down of workforce demand
 </li>
 <li>
 Upselling and optimisation initiatives (upgrades, add‑on services, packaging) to enhance resident value and improve yield
 </li>
 </ul>
 <li>
 Manage vacancy proactively by driving unit turnaround SLAs (inspection, maintenance, cleaning, and readiness sign‑off) and ensuring availability data is accurate in the leasing system
 </li>
 <li>
 Coordinate with Finance on billing/charge-back, collections, and arrears reporting (where applicable), ensuring timely issue resolution and escalation for non‑payment or disputes
 </li>
 <li>
 Drive retention by partnering with operations to address recurring resident pain points, manage renewal offers (where applicable), and execute structured resident communications for policy changes and service updates
 </li>
 <li>
 Renewals, Handbacks, Inspections &amp; Vacancy Turnaround
 </li>
 <li>
 Manage renewals and lease expiries through forward planning, timely notifications, and coordination with occupying entities to confirm extensions, transfers, or exits
 </li>
 <li>
 Lead the move‑out and handback process, including:
 </li>
 <ul>
 <li>
 Move‑out notices, scheduling, and resident communications
 </li>
 <li>
 Move‑out inspections, inventory reconciliation, and condition assessment against the move‑in report
 </li>
 <li>
 Deposit/damage assessment and recovery process (where applicable) in coordination with Finance and Legal
 </li>
 </ul>
 <li>
 Manage vacancy turnaround end-to-end, ensuring repairs, deep cleaning, pest control (if required), and re‑certification are completed within agreed SLAs to minimise lost days
 </li>
 <li>
 Maintain strong controls to prevent unauthorised occupancy, manage room moves/transfers, and ensure accurate resident-to-unit mapping for safety, security, and reporting
 </li>
 <li>
 Resident Experience, Service Recovery &amp; Leasing Support
 </li>
 <li>
 Ensure a consistent, resident-centric leasing journey by defining service standards, communications templates, and response expectations with the operator and service teams
 </li>
 <li>
 Oversee resident issue escalation impacting leasing, occupancy, or retention, ensuring:
 </li>
 <ul>
 <li>
 Issues are logged, categorised, and routed to the correct owner (FM, security, housekeeping, F&amp;B/retail, etc.)
 </li>
 <li>
 Service recovery actions are coordinated and tracked to closure within agreed timelines
 </li>
 <li>
 Recurring issues are analysed for root cause and addressed through operational improvements to protect satisfaction and renewals
 </li>
 </ul>
 <li>
 Support community management requirements by coordinating communications on house rules, conduct, safety, and operational updates; ensure resident acknowledgement where required
 </li>
 <li>
 Provide leasing support to internal stakeholders (HR/occupying entities) by advising on unit options, move plans, and accommodation standards, ensuring transparent service levels and timelines
 </li>
 <li>
 Leasing Systems, Data Governance &amp; Reporting
 </li>
 <li>
 Own the leasing data model and reporting approach, including:
 </li>
 <ul>
 <li>
 Single source of truth for availability, occupancy, resident/unit mapping, and pipeline stages
 </li>
 <li>
 Standard KPI definitions and dashboards (occupancy, vacancy loss days, leasing velocity, renewals, churn, upsell, and satisfaction proxies)
 </li>
 <li>
 Data quality controls (audit trails, exception logs, and reconciliation with HR/Finance records where applicable)
 </li>
 <li>
 Integration requirements between leasing systems and operations platforms (CAFM/CMMS) for unit status, work orders, and readiness sign‑offs
 </li>
 </ul>
 <li>
 Produce regular management reports and insights for leadership, supporting budget planning, demand forecasting, and continuous improvement initiatives
 </li>
 <li>
 Stakeholder Management, Operator Oversight &amp; Compliance
 </li>
 <li>
 Act as the primary leasing point of contact for HR/occupying entities, aligning accommodation requirements, move schedules, and service levels
 </li>
 <li>
 Partner with the FM/operator teams to ensure unit standards and readiness, resident onboarding, and vacancy turnaround SLAs are delivered consistently
 </li>
 <li>
 Ensure leasing activities adhere to approved policies, contract templates, privacy requirements, and any applicable regulatory obligations; support audits and compliance checks
 </li>
 <li>
 Coordinate with Legal, Finance, and Security on dispute management, exceptions, and incident-driven relocations, ensuring clear approvals and documentation
 </li>
 <li>
 KPIs, SLAs &amp; Continuous Improvement
 </li>
 <li>
 Define, monitor, and report KPIs and SLAs for the leasing function and related operator services, including:
 </li>
 <ul>
 <li>
 Occupancy (physical/economic), vacancy loss days, and leasing velocity
 </li>
 <li>
 Renewals, churn, and move‑out processing cycle time
 </li>
 <li>
 Unit turnaround SLA compliance (inspection, maintenance, cleaning, and readiness sign‑off)
 </li>
 </ul>
 <li>
 Implement continuous improvement initiatives to simplify the leasing journey, strengthen controls, improve reporting accuracy, and enhance resident experience and revenue outcomes
 </li>
 <ul>
 <li>
 Support periodic policy, pricing/package, and process reviews based on performance trends and stakeholder feedback
 </li>
 <li>
 Maintain documented SOPs and train relevant stakeholders/operator teams on leasing workflows and controls
 </li>
 <li>
 Identify leasing-related risks (demand volatility, operational constraints, policy gaps) and propose mitigations to protect occupancy and revenue
 </li>
 </ul>
 <li>
 Use CAFM data to support decision‑making, audits, and performance reviews
 </li>
 <li>
 Financial Controls &amp; Performance Governance
 </li>
 <li>
 Support budget planning and revenue assumptions for Staff Accommodation by providing leasing and occupancy inputs, vacancy risk analysis, and demand scenarios
 </li>
 <ul>
 <li>
 Ensure accurate billing/charge-back inputs and timely reconciliation between leasing records and Finance systems (where applicable)
 </li>
 <li>
 Monitor arrears trends and coordinate escalation paths for non‑payment/disputes (where applicable)
 </li>
 <li>
 Track revenue leakage drivers (vacancy loss days, delayed turnarounds, data errors) and drive corrective actions with owners
 </li>
 <li>
 Report on portfolio performance and recommend optimisation actions (unit mix, upgrade paths, add‑on services) to improve yield
 </li>
 </ul>
 <li>
 Review operator/service partner performance impacting leasing outcomes and agree corrective action plans where required
 </li>
 <li>
 Support continuous improvement through benchmarking of occupancy, turnaround SLAs, and resident experience metrics across comparable assets
 </li>
 <li>
 Leasing Team/Operator Mobilisation &amp; Training
 </li>
 <li>
 Support mobilisation of the leasing function and operator leasing teams (if outsourced), ensuring roles, workflows, and tools are in place for day‑one operations
 </li>
 <li>
 Ensure teams are familiar with:
 </li>
 <ul>
 <li>
 Leasing policies, allocation rules, approval workflows, and service standards
 </li>
 <li>
 Leasing systems usage, reporting expectations, and data quality controls
 </li>
 <li>
 Move‑in/move‑out processes, inspections, handback, and vacancy turnaround coordination with operations
 </li>
 </ul>
 <li>
 Establish SOPs, templates, and controls for leasing documentation, approvals, and recordkeeping to ensure consistency and compliance
 </li>
 <li>
 Escalations, Relocations &amp; Incident-Driven Leasing Actions
 </li>
 <li>
 Establish escalation playbooks for leasing-critical scenarios, including:
 </li>
 <ul>
 <li>
 Emergency relocations (unit unavailability, safety incidents, or urgent maintenance)
 </li>
 <li>
 Policy breaches, unauthorised occupancy, and conduct escalations requiring action with Security/HR
 </li>
 <li>
 High-impact service failures affecting resident safety or mass occupancy, requiring coordinated communication and contingency planning
 </li>
 <li>
 Disputes and complaints requiring formal investigation, documentation, and resolution support
 </li>
 </ul>
 <li>
 Ensure roles, responsibilities, communications, and approvals are clearly defined for incident-driven leasing decisions (relocations, contract amendments, or temporary accommodations)
 </li>
 <li>
 Lead post‑incident reviews for leasing impacts (vacancy loss days, relocations, resident complaints) and drive preventative actions with stakeholders
 </li>
 <li>
 Day-to-day Leasing Operations &amp; Continuous Improvement
 </li>
 <li>
 Support leadership in maintaining stable, transparent, and efficient leasing operations, balancing stakeholder requirements with resident experience and operational constraints
 </li>
 <li>
 Identify opportunities to improve occupancy outcomes and resident satisfaction through process optimisation, improved communications, and better coordination with operations and service providers
 </li>
 <li>
 Ensure leasing strategy, systems, and controls remain scalable for future phases and expanding unit counts, supporting a professional, auditable leasing function
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Qualifications &amp; Competencies
 
 
 
 Master's/ bachelor's degree in business management/ real estate/, or relevant experience
 
 
 Demonstrated experience in pre-opening / early‑phase leasing operations / transition for large residential, hospitality, mixed-use, campus, or workforce accommodation assets.
 
 
 High level of communication, coordination, and reporting capability.
 
 
 GCC / Saudi experience and working knowledge of local compliance frameworks is a strong advantage.
 
 
 
 Professional Certifications
 
 
 
 Real estate or property management certifications (e.g., RICS, IRPM, or equivalent) - desirable.
 
 
 Leasing, tenancy, or compliance‑related training (e.g., landlord-tenant regulations, HSE basics) - desirable.
 
 
 Project coordination credentials (e.g., PMP/Prince2) - advantageous for mobilization and unit readiness.
 
 
 Sustainability/energy awareness (e.g., LEED GA or basic sustainability training) - advantageous.
 
 
 
 (Certifications are preferred but not mandatory and may be substituted by relevant experience.)
 
 
 
 
 Years Of Experience
 
 
 
 
 8+ years
 
 of experience
 
 
 
 Application closes on 30 April 2026
 
</div>

Accommodation Leasing Manager - 009 - CDU4

Qiddiya Investment Company

<div>Qiddiya Investment Company (QIC) is developing one of the region&rsquo;s most extensive and diverse asset portfolios, spanning residential communities, hospitality, retail, entertainment, sports, education, healthcare, and staff accommodation. Within this ecosystem, the Staff Accommodation portfolio plays a critical role in supporting Qiddiya&rsquo;s workforce and includes integrated residential, retail, leisure, and F&amp;B facilities. As the portfolio is expected to expand to approximately 13,000 residential units by 2030, a disciplined leasing and occupancy function is essential to ensure a strong resident experience, stable revenue performance, and efficient utilization of the asset base. 
The Accommodation Leasing Manager (Staff Accommodation) is responsible for end-to-end leasing performance across the Staff Accommodation portfolio, spanning leasing readiness, demand planning, contracting, and post‑leasing asset optimization. The role acts as the client-side owner for leasing governance and occupancy performance, ensuring that units are marketed/allocated effectively, contracts are compliant, and residents are supported through a consistent, service-led leasing journey. 
With a strong focus on occupancy, revenue, retention, and utilisation, the role continuously monitors demand and vacancy, develops pricing and allocation recommendations (where applicable), and drives upselling and value‑added services (e.g., room upgrades, parking, F&amp;B/retail packages, housekeeping/laundry add‑ons) in coordination with operating partners. The Accommodation Leasing Manager provides structured reporting on leasing pipeline, occupancy, arrears/collections status (where in scope), and unit status readiness, and leads corrective actions to protect revenue and resident satisfaction.
Working closely with HR and occupying entities, Property/Asset Management, the FM operator, and specialist service providers, the role ensures leasing policies and processes are standardised, unit readiness is aligned to move-in plans, and post‑leasing controls (inspections, handback, deposits, damage recovery, and vacancy turnaround) are consistently executed. The role also supports portfolio planning through insights on demand trends, resident feedback, and operational constraints to enable scalable growth across future phases.
Key Responsibilities
1. Leasing Strategy, Readiness &amp; Demand Planning<ul><li>
Develop and maintain the Staff Accommodation leasing strategy and operating model, aligned with workforce plans, project phasing, and asset objectives.</li><li><ul><li>
Leasing policies, SOPs, and governance (eligibility rules, allocation principles, approvals, and exceptions)</li><li>
Product mix definition (unit/room types), standards, inclusions, and any chargeable add‑ons</li><li>
Pricing / charge-back recommendations and leasing packages (where applicable), aligned with Finance and stakeholder requirements</li><li>
Leasing systems and reporting setup (availability, pipeline, unit status, renewals, and revenue/occupancy dashboards)</li></ul></li><li>
Build and maintain demand forecasts and leasing plans by phase, property, and unit type; translate forecasts into move‑in schedules and unit readiness requirements.</li><li>
Partner with HR/occupying entities and internal stakeholders to confirm headcount plans, allocation priorities, and exception handling to support operational continuity.</li></ul>
2. Leasing Execution, Contracting &amp; Move‑in Coordination<ul><li>
Manage the leasing pipeline end-to-end (enquiries/requests, eligibility validation, allocation, reservation, contracting, and move‑in).</li><li>
Coordinate and oversee leasing closure and onboarding, including:</li><li><ul><li>
Preparation and administration of lease / licence agreements and associated addenda (aligned with Legal-approved templates)</li><li>
Collection/confirmation of required documentation (IDs, approvals, employer letters), deposits/fees (where applicable), and resident handbook acknowledgement</li><li>
Move‑in scheduling, keys/access issuance, inventory checks, and condition reports in coordination with FM/operations</li></ul></li><li>
Maintain complete and accurate leasing records and reporting packs, including:</li><li><ul><li>
Lease register, resident profiles, and allocation approvals</li><li>
Unit readiness and condition reports (pre‑move‑in and move‑out) and inventory checklists</li><li>
Handover packs (keys/access logs, resident handbook, community rules, and service request channels)</li><li>
Compliance documentation and audit trail (exception approvals, data privacy, and relevant regulatory requirements)</li></ul></li></ul>
3. Occupancy, Revenue &amp; Portfolio Performance Management (Post‑Leasing)<ul><li>
Own and report portfolio occupancy performance (physical and economic), leasing velocity, renewals, and churn by asset/cluster and unit type; develop corrective actions to achieve targets.</li><li>
Establish and run the leasing performance cadence, including:</li><li><ul><li>
Daily/weekly occupancy, availability, and pipeline dashboards (move‑ins, move‑outs, renewals, and upcoming expiries)</li><li>
Monthly performance reviews with stakeholders (occupancy, revenue, resident issues affecting retention, and actions/owners)</li><li>
Vacancy and revenue forecasting, including scenario planning for ramp-up/ramp-down of workforce demand</li><li>
Upselling and optimisation initiatives (upgrades, add‑on services, packaging) to enhance resident value and improve yield</li></ul></li><li>
Manage vacancy proactively by driving unit turnaround SLAs (inspection, maintenance, cleaning, and readiness sign‑off) and ensuring availability data is accurate in the leasing system.</li><li>
Coordinate with Finance on billing/charge-back, collections, and arrears reporting (where applicable), ensuring timely issue resolution and escalation for non‑payment or disputes.</li><li>
Drive retention by partnering with operations to address recurring resident pain points, manage renewal offers (where applicable), and execute structured resident communications for policy changes and service updates.</li></ul>
4. Renewals, Handbacks, Inspections &amp; Vacancy Turnaround<ul><li>
Manage renewals and lease expiries through forward planning, timely notifications, and coordination with occupying entities to confirm extensions, transfers, or exits.</li><li>
Lead the move‑out and handback process, including:</li><li><ul><li>
Move‑out notices, scheduling, and resident communications</li><li>
Move‑out inspections, inventory reconciliation, and condition assessment against the move‑in report</li><li>
Deposit/damage assessment and recovery process (where applicable) in coordination with Finance and Legal</li></ul></li><li>
Manage vacancy turnaround end-to-end, ensuring repairs, deep cleaning, pest control (if required), and re‑certification are completed within agreed SLAs to minimise lost days.</li><li>
Maintain strong controls to prevent unauthorised occupancy, manage room moves/transfers, and ensure accurate resident-to-unit mapping for safety, security, and reporting.</li></ul>
5. Resident Experience, Service Recovery &amp; Leasing Support<ul><li>
Ensure a consistent, resident-centric leasing journey by defining service standards, communications templates, and response expectations with the operator and service teams.</li><li>
Oversee resident issue escalation impacting leasing, occupancy, or retention, ensuring:</li><li><ul><li>
Issues are logged, categorised, and routed to the correct owner (FM, security, housekeeping, F&amp;B/retail, etc.)</li><li>
Service recovery actions are coordinated and tracked to closure within agreed timelines</li><li>
Recurring issues are analysed for root cause and addressed through operational improvements to protect satisfaction and renewals</li></ul></li><li>
Support community management requirements by coordinating communications on house rules, conduct, safety, and operational updates; ensure resident acknowledgement where required.</li><li>
Provide leasing support to internal stakeholders (HR/occupying entities) by advising on unit options, move plans, and accommodation standards, ensuring transparent service levels and timelines.</li></ul>
6. Leasing Systems, Data Governance &amp; Reporting<ul><li>
Own the leasing data model and reporting approach, including:</li><li><ul><li>
Single source of truth for availability, occupancy, resident/unit mapping, and pipeline stages</li><li>
Standard KPI definitions and dashboards (occupancy, vacancy loss days, leasing velocity, renewals, churn, upsell, and satisfaction proxies)</li><li>
Data quality controls (audit trails, exception logs, and reconciliation with HR/Finance records where applicable)</li><li>
Integration requirements between leasing systems and operations platforms (CAFM/CMMS) for unit status, work orders, and readiness sign‑offs</li></ul></li><li>
Produce regular management reports and insights for leadership, supporting budget planning, demand forecasting, and continuous improvement initiatives.</li></ul>
7. Stakeholder Management, Operator Oversight &amp; Compliance<ul><li>
Act as the primary leasing point of contact for HR/occupying entities, aligning accommodation requirements, move schedules, and service levels.</li><li>
Partner with the FM/operator teams to ensure unit standards and readiness, resident onboarding, and vacancy turnaround SLAs are delivered consistently.</li><li>
Ensure leasing activities adhere to approved policies, contract templates, privacy requirements, and any applicable regulatory obligations; support audits and compliance checks.</li><li>
Coordinate with Legal, Finance, and Security on dispute management, exceptions, and incident-driven relocations, ensuring clear approvals and documentation.</li></ul>
8. KPIs, SLAs &amp; Continuous Improvement<ul><li>
Define, monitor, and report KPIs and SLAs for the leasing function and related operator services, including:</li><li><ul><li>
Occupancy (physical/economic), vacancy loss days, and leasing velocity</li><li>
Renewals, churn, and move‑out processing cycle time</li><li>
Unit turnaround SLA compliance (inspection, maintenance, cleaning, and readiness sign‑off)</li></ul></li><li>
Implement continuous improvement initiatives to simplify the leasing journey, strengthen controls, improve reporting accuracy, and enhance resident experience and revenue outcomes.</li><li><ul><li>
Support periodic policy, pricing/package, and process reviews based on performance trends and stakeholder feedback.</li><li>
Maintain documented SOPs and train relevant stakeholders/operator teams on leasing workflows and controls.</li><li>
Identify leasing-related risks (demand volatility, operational constraints, policy gaps) and propose mitigations to protect occupancy and revenue.</li></ul></li><li>
Use CAFM data to support decision‑making, audits, and performance reviews.</li></ul>
9. Financial Controls &amp; Performance Governance<ul><li>
Support budget planning and revenue assumptions for Staff Accommodation by providing leasing and occupancy inputs, vacancy risk analysis, and demand scenarios.</li><li><ul><li>
Ensure accurate billing/charge-back inputs and timely reconciliation between leasing records and Finance systems (where applicable)</li><li>
Monitor arrears trends and coordinate escalation paths for non‑payment/disputes (where applicable)</li><li>
Track revenue leakage drivers (vacancy loss days, delayed turnarounds, data errors) and drive corrective actions with owners</li><li>
Report on portfolio performance and recommend optimisation actions (unit mix, upgrade paths, add‑on services) to improve yield</li></ul></li><li>
Review operator/service partner performance impacting leasing outcomes and agree corrective action plans where required.</li><li>
Support continuous improvement through benchmarking of occupancy, turnaround SLAs, and resident experience metrics across comparable assets.</li></ul>
10. Leasing Team/Operator Mobilisation &amp; Training<ul><li>
Support mobilisation of the leasing function and operator leasing teams (if outsourced), ensuring roles, workflows, and tools are in place for day‑one operations.</li><li>
Ensure teams are familiar with:</li><li><ul><li>
Leasing policies, allocation rules, approval workflows, and service standards</li><li>
Leasing systems usage, reporting expectations, and data quality controls</li><li>
Move‑in/move‑out processes, inspections, handback, and vacancy turnaround coordination with operations</li></ul></li><li>
Establish SOPs, templates, and controls for leasing documentation, approvals, and recordkeeping to ensure consistency and compliance.</li></ul>
11. Escalations, Relocations &amp; Incident-Driven Leasing Actions<ul><li>
Establish escalation playbooks for leasing-critical scenarios, including:</li><li><ul><li>
Emergency relocations (unit unavailability, safety incidents, or urgent maintenance)</li><li>
Policy breaches, unauthorised occupancy, and conduct escalations requiring action with Security/HR</li><li>
High-impact service failures affecting resident safety or mass occupancy, requiring coordinated communication and contingency planning</li><li>
Disputes and complaints requiring formal investigation, documentation, and resolution support</li></ul></li><li>
Ensure roles, responsibilities, communications, and approvals are clearly defined for incident-driven leasing decisions (relocations, contract amendments, or temporary accommodations).</li><li>
Lead post‑incident reviews for leasing impacts (vacancy loss days, relocations, resident complaints) and drive preventative actions with stakeholders.</li></ul>
12. Day-to-day Leasing Operations &amp; Continuous Improvement<ul><li>
Support leadership in maintaining stable, transparent, and efficient leasing operations, balancing stakeholder requirements with resident experience and operational constraints.</li><li>
Identify opportunities to improve occupancy outcomes and resident satisfaction through process optimisation, improved communications, and better coordination with operations and service providers.</li><li>
Ensure leasing strategy, systems, and controls remain scalable for future phases and expanding unit counts, supporting a professional, auditable leasing function.</li></ul> 
Requirements 
Qualifications &amp; Competencies
Master&rsquo;s/ bachelor&rsquo;s degree in business management/ real estate/, or relevant experience
Demonstrated experience in pre-opening / early‑phase leasing operations / transition for large residential, hospitality, mixed-use, campus, or workforce accommodation assets.
High level of communication, coordination, and reporting capability.
GCC / Saudi experience and working knowledge of local compliance frameworks is a strong advantage.
Professional Certifications
Real estate or property management certifications (e.g., RICS, IRPM, or equivalent) &ndash; desirable.
Leasing, tenancy, or compliance‑related training (e.g., landlord&ndash;tenant regulations, HSE basics) &ndash; desirable.
Project coordination credentials (e.g., PMP/Prince2) &ndash; advantageous for mobilization and unit readiness.
Sustainability/energy awareness (e.g., LEED GA or basic sustainability training) &ndash; advantageous.
(Certifications are preferred but not mandatory and may be substituted by relevant experience.)
Years of Experience
8+ years of experience
Application closes on 30 April 2026</div>

UC San Diego Health

<div><div>Greenwich Drive
 
6256 Greenwich Drive, San Diego, CA 92122, United States
</div><div></div><div><div><div><div><div>Payroll Title:</div>
ENTERPRISE RISK MGT ANL 3
<div>Department:</div>
HEALTH HUMAN RESOURCES
<div>Hiring Pay Scale</div>
$78,000 - $110,000 / Year
<div>Worksite:</div>
Greenwich Drive
<div>Appointment Type:</div>
Career
<div>Appointment Percent:</div>
100%
<div>Union:</div>
Uncovered
<div>Total Openings:</div>
1
<div>Work Schedule:</div>
Days, 8-Hour Shifts, Monday - Friday
</div></div></div><div><div><div><h2 class="jobSectionHeader">#139261 Disability &amp; Accommodation Case Manager - Hybrid</h2>
Filing Deadline: Mon 4/27/2026</div><div>
</div><div></div><div> 
UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply. 
 
</div><div><div>UCSD Layoff from Career Appointment: Apply by 04/15/26 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.</div><div>
This position will work a hybrid schedule which includes a combination of working both onsite (3 days) at Greenwich Dr. and remote (2 days).</div><h1 class="jobSectionHeader">
DESCRIPTION</h1>
Under the direction of the Disability Management and Workers' Compensation Supervisor, this position provides support and guidance to employees, faculty, and departments for occupational and non-occupational injuries and illnesses by administering the insurance programs to facilitate maximum recovery, identifying risk exposures, recommending strategies to reduce or eliminate risks. This position impacts constituencies at all levels of the organization.
This role is responsible for managing the entire process, to include but not limited to: intake and scoping of requests/claims, consultation with employees and managers, communication with providers and medical professionals, interactive process, complex claim administration, and benefits coordination in accordance with federal and state law as well as organization policies and guidelines. The position interfaces effectively with other departments in HR, Health and Safety, Payroll/Timekeeping, Risk Management, Legal, and related contacts internal and external to the University to achieve desired goals. The position also designs, develops and presents training presentations to clients, and assists in program administration by analyzing complex risk metrics to assist with program enhancements.
<h1 class="jobSectionHeader">MINIMUMQUALIFICATIONS</h1><ul><li>
Seven years of related experience, education/training, OR a Bachelor&rsquo;s degree in related area plus three years of related experience/training.</li><li>
Demonstrated comprehensive knowledge of California workers' compensation claims management; experience with either a third-party claims administrator, insurer or a large employer.</li><li>
Knowledge of the ADA, FMLA, CFRA, EEOC/DFEH and other related regulations and provisions.</li><li>
Proven conceptual and oral communication skills to explain related University and location policies, procedures, and collective bargaining agreement articles.</li><li>
Working knowledge of medical terminology and medical reports and their respective implications for reasonable accommodation and placement.</li><li>
Ability to conduct job analyses and compare functional capacity to job requirements in order to recommend reasonable accommodations.</li><li>
Proven customer service orientation, active listening skills, and organizational skills while balancing significant caseloads.</li><li>
Experience in a large, fast paced and highly unionized environment handling a high case volume.</li><li>
Proven ability to communicate effectively, both orally and in writing, and use critical thinking and analytical skills to solve problems. Including the ability to clearly explain federal and state laws/regulations, University policies and procedures, and collective bargaining agreements language.</li></ul><h1 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h1><ul><li>
Certified in California Workers&rsquo; Compensation, Certified Professional in Disability Management, Certified Rehabilitation Counselor, Certified ADA Coordinator.</li><li>
Experience in working in higher education or healthcare environment.</li><li>
Working knowledge of case management systems, PeopleSoft, and UCPath system.</li></ul><h1 class="jobSectionHeader">
SPECIAL CONDITIONS</h1><ul><li>
Employment is subject to a criminal background check and pre-employment physical.</li></ul><div>
Pay Transparency Act
Annual Full Pay Range: $71,600 - $127,400 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $34.29 - $61.02
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).</div></div><div></div><div> 
</div><div></div><div> 
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. 
 
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable. 
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community. 

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
For the University of California&rsquo;s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination 
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening. 
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
a. &quot;Misconduct&quot; means any violation of the policies governing employee conduct at the applicant&rsquo;s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC&rsquo;s policies addressing some forms of misconduct:
<ul><li>UC Sexual Violence and Sexual Harassment Policy</li><li>
UC Anti-Discrimination Policy</li><li>
Abusive Conduct in the Workplace</li></ul></div></div></div></div></div>
 <div><h2 class="jobSectionHeader">Job Details</h2>
<div><div>Date Posted</div>
04/13/2026</div></div><div></div>

Disability & Accommodation Case Manager - Hybrid

Almarai - المراعي

<div>
 
 
 Senior Team Manager &ndash; Accommodation | Saudi Arabia, Khamis Mushait
 
 
 
 
 
 
 
 
 The Company:
 
 
 
 
 
 
 Founded in 1977, Almarai Company is the world&rsquo;s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan.
 
 
 Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: &ldquo;Quality you can trust.&rdquo;
 
 
 Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L&rsquo;usine, 7DAYS, ALYOUM, Nuralac, Farm&rsquo;s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almara Pro, Premier Chef, Bakemart, and others.
 
 
 Almarai currently employs over 43,000 Quality Makers, across the GCC, Egypt &amp; Jordan.
 
 
 In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.
 
 
 
 
 
 
 About the role:
 
 
 
 To supervise Regional Sales Depots accommodation and contract employees to ensure that the highest standards of hygiene, safety, and ensure the catering operation is supervised in order to maintain a high standard of food and service provided to all Sales Divisional Personnel.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Accommodation Operations
 
 </li>
 </ul>
 
 Oversee day‑to‑day accommodation activities to ensure all hygiene, health, and safety standards are consistently maintained.
 
 <ul>
 <li>
 
 Inspections &amp; Compliance
 
 </li>
 </ul>
 
 Conduct regular shift inspections to ensure adherence to house rules and company standards, taking immediate corrective action where necessary.
 
 
 
 Catering Services Oversight
 
 
 
 Monitor catering operations during assigned shifts to ensure service quality, hygiene, and nutritional standards meet company requirements.
 
 <ul>
 <li>
 
 Facilities Maintenance Management
 
 </li>
 </ul>
 
 Plan, coordinate, and review preventive and reactive maintenance activities to ensure all facility equipment remains fully operational at all times.
 
 <ul>
 <li>
 
 Budget Control &amp; Service Optimization
 
 </li>
 </ul>
 
 Plan, monitor, and control the department&rsquo;s budget while optimizing services provided to internal stakeholders. Support the Regional Assets &amp; Facilities Manager with expense forecasting, spend analysis, and identification of cost‑saving opportunities, ensuring efficient and effective service delivery.
 
 <ul>
 <li>
 
 Coordination &amp; Liaison Activities
 
 </li>
 </ul>
 
 Handle all required liaison and coordination activities during the shift with internal departments and external service providers.
 
 
 
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Diploma or higher qualification in Hotel Management or a related field.
 </li>
 <li>
 Minimum of 4 years&rsquo; proven experience managing accommodation and facilities operations in a multicultural work environment.
 </li>
 <li>
 English Fluency
 </li>
 </ul>
 
 
 
 
 Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.
 
 
 
 
 
 This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.
 
</div>

Senior Team Manager - Accommodation

Hcm International

Position DescriptionThe Camp Boss is responsible for the overall management, coordination, and supervision of camp operations at the project shift camp. The role ensures proper accommodation, room allocation, personnel distribution, discipline, welfare, and smooth day-to-day functioning of the camp in accordance with company policies, project requirements, and safety standards.Purpose of the workTo ensure efficient and uninterrupted camp operations by maintaining proper living conditions, organizing accommodation and room allocation, controlling the distribution of personnel within the camp, supervising support services, and ensuring compliance with internal rules, health, safety, and fire protection requirements.Main responsibilities<ul><li>Organize, manage, and supervise all daily operations of the project camp.</li><li>Ensure proper accommodation of employees and maintain appropriate living conditions in the shift camp.</li><li>Manage and control the allocation of rooms and beds in the camp accommodation facilities.</li><li>Monitor the distribution of personnel across rooms, blocks, cabins, or camp units, ensuring accurate occupancy records at all times.</li><li>Maintain up-to-date information on room occupancy, bed availability, arrivals, departures, and internal transfers of camp residents.</li><li>Coordinate accommodation arrangements for new arrivals, visitors, contractors, and other personnel as required by the project.</li><li>Ensure fair and efficient placement of employees according to project needs, camp capacity, and approved accommodation plans.</li><li>Supervise camp support services, including housekeeping, cleaning, maintenance, catering, laundry, security, and other camp-related functions.</li><li>Monitor the condition of camp buildings, rooms, furniture, equipment, and common areas, and take timely measures for repair and maintenance.</li><li>Control cleanliness and order throughout the camp territory and accommodation facilities.</li><li>Ensure implementation of fire prevention measures and monitor the proper condition and availability of fire-fighting equipment.</li><li>Enforce camp rules, accommodation procedures, and internal discipline among camp residents.</li><li>Coordinate with HR, administration, logistics, security, and project management on personnel movements, accommodation plans, and camp-related matters.</li><li>Prepare regular reports on camp occupancy, room allocation, incidents, maintenance issues, and overall camp status.</li><li>Support communication between project management, contractors, camp staff, and residents.</li><li>Monitor the use of camp resources and ensure proper utilization of available facilities.</li><li>Participate in resolving accommodation-related issues, employee complaints, and camp operational problems.</li><li>Maintain records, logs, and reports related to camp administration and supervised activities.</li><li>Carry out other tasks assigned by the direct supervisor within the framework of official duties.</li></ul>Company Requirements<ul><li>Knowledge of camp administration and accommodation management.</li><li>Understanding of personnel coordination and workforce distribution in shift camp conditions.</li><li>Knowledge of administrative record-keeping and reporting.</li><li>Knowledge of occupational health and safety, fire safety, and environmental protection requirements.</li><li>Ability to manage support service personnel and coordinate contractors or service providers.</li><li>Good communication, organizational, and problem-solving skills.</li></ul>Qualification requirements<ul><li>Higher education in Administration, Management, Logistics, Hospitality, or a technical field.</li><li>Additional training or certificates in camp management, occupational safety, fire safety, or facility management will be an advantage.</li><li>English proficiency at Upper-Intermediate level or higher.</li><li>Good command of MS Office and administrative reporting tools.</li></ul>Has rights&middot; Request from project departments and camp residents all necessary information related to accommodation, occupancy, and camp operations.&middot; Make decisions within the scope of authority on room allocation, personnel placement, and daily camp organizational matters.&middot; Submit proposals to management regarding improvement of camp conditions, accommodation systems, and support services.&middot; Report violations of camp rules, safety requirements, and internal regulations to management.Responsibility<ul><li>Ensure continuous and efficient camp operations.</li><li>Ensure proper accommodation and accurate room allocation for all camp residents.</li><li>Ensure correct and timely distribution of personnel within camp accommodation facilities.</li><li>Ensure the proper condition, cleanliness, and functionality of camp premises and infrastructure.</li><li>Ensure compliance with camp rules, company regulations, and safety requirements.</li><li>Ensure accurate reporting and control of occupancy and camp-related administrative records.</li></ul>Liability of the Materially Responsible Person (MRP):&middot; Responsible for the safekeeping of camp property, furniture, equipment, materials, and inventory under his/her control.&middot; Ensure proper and economical use of camp resources and assets.&middot; Prevent loss, damage, or misuse of camp property and report any discrepancies immediately.Compliance with civil protection rules, including industrial and fire safety, occupational safety and health, environmental protection and energy conservation:&middot; Ensure compliance with occupational health and safety rules in camp operations.&middot; Monitor compliance with fire safety requirements and emergency preparedness procedures.&middot; Ensure adherence to environmental protection standards and proper waste handling within the camp.&middot; Promote рациональное use of electricity, water, fuel, and other camp utilities.&middot; Support implementation of civil protection and emergency response measures in the camp.Experience<ul><li>Minimum 5 years of experience in camp management, camp administration, facility management, or similar supervisory positions.</li><li>Experience in remote sites, construction projects, mining projects, oil &amp; gas, or large workforce accommodation camps is strongly preferred.</li><li>Proven experience in room allocation, accommodation control, personnel distribution, and supervision of camp services is required.</li><li>Experience working in rotational / shift-based project environments is an advantage.</li></ul>Work Location: Hybrid remote in Balochistan

Camp Boss

<div>Overview:
As part of Qiddiya City&rsquo;s development, Qiddiya Investment Company (QIC) is delivering a large and diverse portfolio of world‑class assets across residential communities, hospitality, retail, entertainment, sports, culture, education, medical, and staff accommodation. These assets will operate within integrated mixed‑use environments designed to support the needs of Qiddiya&rsquo;s workforce and the wider destination ecosystem. The Staff Accommodation portfolio supports the housing needs of employees across theme parks, hotels, Qiddiya entities, and affiliated operating companies, and incorporates associated retail, leisure, entertainment, and food &amp; beverage facilities. The portfolio is expected to grow significantly over the next five years, reaching approximately 13,000 residential units by 2030, requiring a strong focus on scalability, efficiency, cost control, sustainability, and long‑term asset value.
The General Manager &ndash; Property Management (Staff Accommodation) will serve as the senior leader accountable for the full property management lifecycle of QIC&rsquo;s staff accommodation portfolio, providing strategic direction and operational leadership across all aspects of operations, resident lifecycle management, service delivery, governance, financial performance, and long‑term asset stewardship.
The immediate priority is to lead the successful readiness and transition of accommodation assets launching in 2026&ndash;2027, ensuring they are fully operational, digitally enabled, and resident‑ready through the establishment of operating models, service standards, developing and implementing robust PM, community and occupancy strategies, FM and maintenance frameworks, and vendor oversight structures. The position is responsible for setting up operational infrastructure, implementing technology systems, finalizing service agreements, and creating frameworks that ensure long-term operational efficiency, compliance, and superior resident experience. The role will drive operational stabilization and performance optimization across early phases by enhancing service quality, cost efficiency, resident experience, digital adoption, and vendor performance while embedding consistent governance and standardized operating procedures.
Once operational, the General Manager will drive the asset through its stabilization and maturity journey, focusing on revenue &amp; asset value maximization, service excellence, resident experience, financial performance, operational and cost efficiency. The role ensures the property operates safely, sustainably, and in full alignment with organizational standards and local regulations.
Key Responsibilities:<ul><li>
Lead Full Asset Lifecycle Operations 
Oversee and optimize all stages of the staff accommodation portfolio&mdash;from pre‑opening setup, operational launch, and stabilization through to long-term maturity&mdash;ensuring assets meet operational readiness, regulatory compliance, and strategic performance targets.</li><li>
Establish Pre‑Opening Operating Models &amp; Infrastructure 
Define and implement operating models, governance frameworks, service standards, FM strategies, digital systems, SOPs, and vendor structures required for the successful launch of new accommodation assets.</li><li>
Drive Digital Enablement &amp; Smart Community Solutions 
Deploy technology platforms supporting occupancy management, resident services, FM, safety, sustainability, and community engagement to enhance operational efficiency and resident experience.</li><li>
Manage Resident Lifecycle &amp; Experience Excellence 
Oversee resident onboarding, community management, service delivery, and continuous engagement programs to ensure a safe, inclusive, high-quality living environment and superior resident satisfaction.</li><li>
Operational Performance &amp; Cost Optimization 
Build a performance-driven operating environment focused on service quality, cost control, resource efficiency, FM reliability, and continuous process improvement across all sites.</li><li>
Governance, Compliance &amp; Risk Management 
Ensure assets operate in full alignment with organizational policies, health and safety requirements, sustainability standards, municipal regulations, and risk management frameworks.</li><li>
Vendor, FM &amp; Service Partner Management 
Lead procurement strategies, contracting, performance oversight, and continuous improvement of FM providers, security, cleaning, and other third-party service partners to ensure service excellence and value for money.</li><li>
Financial Management &amp; Asset Value Maximization 
Develop and manage operational budgets, service charge models, cost recovery mechanisms, and revenue optimization strategies while ensuring long-term asset protection, lifecycle maintenance, and value enhancement.</li><li>
Operational Stabilization &amp; Continuous Improvement 
Drive stabilization of newly opened assets by improving service delivery, optimizing occupancy, enhancing resident services, streamlining processes, and embedding standardized procedures across all properties.</li><li>
Strategic Portfolio Planning &amp; Scalability 
Support the long-term expansion of the staff accommodation portfolio&mdash;up to 13,000+ units&mdash;by developing scalable operating systems, sustainable practices, and asset strategies that ensure future readiness and lifecycle value.</li><li>
Lead People Management &amp; Capability Building 
Build, mentor, and lead high‑performing property management, community management, and FM oversight teams by establishing clear performance standards, developing operational competencies, and fostering a culture of accountability, service excellence, continuous learning, and cross-functional collaboration across all accommodation assets.</li></ul> 

Requirements 
<ul><li>
15+ years of combined experience in Property Management, FM oversight, community operations, or staff accommodation management within large-scale, multi-asset environments.</li><li>
Minimum 8+ years in a senior leadership or multi-site operations management role, managing diverse operational teams and vendor ecosystems</li><li>
GCC experience preferred, especially in large workforce communities or mixed‑use developments.</li><li>
Degree in Business Management, Real Estate, Property Management, Hospitality Management, or related field.</li><li>
Strong expertise in property management, community management, FM oversight, and asset pre‑opening for large-scale residential or staff accommodation assets.</li><li>
Ability to operate effectively in a fast-paced, dynamic work environment with evolving priorities and cross-functional demands.</li><li>
Strong execution capability with a proven track record of &ldquo;making things happen,&rdquo; driving progress, resolving issues, and moving initiatives from concept to implementation.</li><li>
High operational processing ability&mdash;structured, organized, and able to manage multiple workstreams, stakeholders, and deliverables simultaneously.</li><li>
Relevant certifications such as: RICS, IRPM, ARPM, IFMA, IWFM, or equivalent industry memberships/affiliations.</li><li>
Additional advantages: certifications in Facilities Management, Health &amp; Safety, Food Safety, or Hospitality Operations.</li></ul> 

Benefits 
Comprehensive benefits package</div>

General Manager - Property Management Staff Accommodation - 001 - CDU3

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Disability & Accommodation Case Manager - Hybrid

Senior Team Manager - Accommodation

Camp Boss

General Manager - Property Management Staff Accommodation - 001 - CDU3