account advisor

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Who are we?
Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat&rsquo;s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. 
We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. 
At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform. 
Role Summary
Overall responsibilities are to handle and resolve all customer complaint types in a professional, efficient, and effective manner to ensure customer satisfaction and loyalty. 
What&rsquo;s On Your Plate?<ul><li>
Handle all complaint cases received from different channels such as; late, missing, wrong payment, refund, offers and canceled orders, agent&rsquo;s demeanor (LOB centers), and technical issues.</li><li>
Handle all complaint cases related to vendors such as driver attitude, delayed delivery, missing items, and food quality.</li><li>
Register all complaints in the system and maintain accurate TAT based on SOP escalation business rules.</li><li>
Consistent complaint follow-up with customers to ensure full resolution of their cases.</li><li>
Communicate vigorously with different internal and external channels to ensure complete resolution (LOB centers/ vendors).</li><li>
Comply with Talabat&rsquo;s standard guidelines and processes in relation to service recovery (compensation matrix and authority).</li></ul> 
What Did We Order?<ul><li>
University graduate.</li><li>
1-2 years of experience in Call Center, Chat, Outbound, or similar fields in E-commerce, Telecommunications, Hotel Management, or Customer Service.</li><li>
Strong customer service skills (communication and complaint handling.</li><li>
Competent in MS Office (Word, Excel, PowerPoint).</li><li>
Solid knowledge of Talabat&rsquo;s products, services, SOPs, and systems.</li><li>
Positive demeanor, multitasking skills, and strong interpersonal abilities.</li></ul></div>

Account Advisor - OSU

LEO Trading Agency

Vodafons UK / IRHybrid English account vacancy C1Grads / dropout/Gap yearLocations: Cairo and Alexandria-No experience Needed-Online interview-Training from home-2 days from site &amp; 3 days from home-Basic salary 13 K Net + KPIS-All equipment are provided-Transportation providedJob Type: Full-timePay: From E&pound;13,550.00 per month

International Account Advisor at VOIS - Vodafone UK

The Closet General Trading LLC

Job Title: Client Advisor 
Location: Town Centre Jumierah Dubai
Industry: Retail / Luxury Fashion
Employment Type: Full-Time
 
 Job Summary: 
We are currently looking for a dedicated and dynamic Client Advisor to join our team. The ideal candidate will be responsible for delivering exceptional customer service, building lasting client relationships, and ensuring seamless client experience.
 
 Key Responsibilities: 
 Greet and assist clients with a warm, professional, and personalized approach
 Understand client needs and recommend appropriate products or services
 Build and maintain strong, long-term relationships with clients
 Follow up with clients to ensure satisfaction and encourage repeat business
 Maintain a deep knowledge of the company s offerings, services, and promotions
 Achieve individual and team sales targets
 Handle client complaints and resolve issues efficiently
 Collaborate with internal teams to ensure client satisfaction
 
 Qualifications &amp; Requirements: 
 Fluency in Arabic is mandatory
 Good command of English is also required.
 Syrian and Lebanese nationalities are preferred
 Proven experience in a customer-facing or sales role
 Excellent communication and interpersonal skills
 Presentable, professional, and customer-focused attitude
 Ability to multitask and work in a fast-paced environment
 Team player with a positive, proactive mindset
 High level of integrity and confidentiality

Client Advisor

Burberry Limited

JOB PURPOSE The Client Advisor builds relationships with Burberry s new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling. RESPONSIBILITIES SERVICE AND SALES -Meet and exceed individual and store sales and other commercial KPIs -Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction -Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling -Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. -Be efficient in following-up and delivering after-sales services to our clients -Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required -Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines -Foster team work and a positive work climate CLIENT ENGAGEMENT -Build meaningful relationships with Clients -Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. -Capture new luxury clients to grow the individual and store client book with a commercial objective mindset -Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests PERSONAL PROFILE -UAE National -A proven track record in delivering sales and exceeding targets -Previous experience in Clientelling -A strong interest in fashion, art and culture -Strong product knowledge and good understanding of store retail operations -Understanding of competitor products -Experience in working as part of a team -Fluent in local language; English proficiency is desirable -Other language knowledge is desirable -Demonstrates Confidence, Curiosity, Conviction, and Care -Enjoys being part of a team -Energetic, Pro-active and self-motivated -Detail-oriented and creative with a passion for selling -Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels -Results driven and commercial mindset -Flexible, collaborative and adaptable approach to work

Prosper International Real Estate

Position: Property Advisor Location: Dubai Experience Required: Minimum 1 year of Dubai real estate experience and over 3 years of overall real estate experience Salary: Commission Based Joining: ImmediateAbout Prosper INTL Real Estate:Prosper INTL Real Estate is a leading property firm in Dubai, offering a wide range of real estate services. We are committed to delivering high-quality solutions to both buyers and sellers. We are looking for a motivated and experienced Property Advisor to join our dynamic team.Job Responsibilities:<ul><li>Advise clients on property options based on their requirements and budget.</li><li>Assist clients in finding, buying, selling, and leasing properties.</li><li>Offer market insights and stay updated on the latest real estate trends, particularly in Dubai.</li><li>Conduct property viewings and follow-up with leads to close deals.</li><li>Build and maintain strong relationships with both property owners and prospective clients.</li><li>Negotiate contracts and agreements on behalf of clients, ensuring all legal and financial processes are followed.</li><li>Achieve sales and leasing targets set by the company.</li><li>Provide exceptional customer service to clients throughout the property buying or renting process.</li><li>Manage property listings, including updates on relevant platforms and marketing materials.</li><li>Maintain a strong network within the real estate community.</li></ul>Requirements:<ul><li>Experience: Minimum 1 year of experience in Dubai real estate, with more than 3 years of total real estate experience.</li><li>Skills: Strong sales, communication, and negotiation skills.</li><li>Knowledge: In-depth knowledge of the Dubai real estate market, property regulations, and trends.</li><li>Personal Traits: Self-motivated, goal-oriented, with a passion for real estate and customer service.</li><li>Languages: Fluent in English or Arabic; knowledge of additional languages is a plus.</li></ul>Benefits:<ul><li>Attractive, uncapped commission scheme with high earning potential.</li><li>Exclusive property listings and strong marketing support to boost sales.</li><li>Full training and onboarding to help you succeed from day one.</li><li>Access to a well-established CRM system and qualified leads.</li><li>Career growth opportunities with clear promotion paths.</li><li>Visa and RERA support provided by the company.</li><li>Flexible working environment and supportive management team.</li><li>Modern, prime office location in Media City.</li><li>Ongoing mentorship and professional development programs.</li><li>Incentives, bonuses, and recognition programs for top performers.</li></ul>Job Type: Full-timeExperience:<ul><li>Customer service: 1 year (Required)</li></ul>License/Certification:<ul><li>Driver's License (Preferred)</li></ul>

Property Advisor

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div> 
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</div><div> 
Who You&rsquo;ll become</div><div> 
A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As a part of the sales team, a Solution Advisor is the &ldquo;subject matter expert&rdquo; responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP&rsquo;s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.</div><div> 
What You&rsquo;ll Do</div><div> 
As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:</div><div><ul><li>
Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.</li></ul></div><div><ul><li>
Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.</li></ul></div><div><ul><li>
Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.</li></ul></div><div> 
The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals. 
Solution areas focus: SCM, Finance Q2C 
SAP Finance &amp; Spend Management (F&amp;S) &ndash; Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.
 <ul><li>S/4HANA Finance
 </li><li>Finance &amp; Quote to Cash(Q2C)
 </li>Procurement 
<li>
</li></ul>SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Warehouse Management, or Transportation Management. 
What You Bring 
2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.
Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.
A cooperative and productive approach to working relationships, internally and externally.
A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
Proficiency in English to engage with our global network. 
About SAP Academy for Customer Success 
The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential. 
Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits. 
#SAPAcademyforCustomerSuccess
#SAPCSCareers 
SAP&rsquo;s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners. 
We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations. 
During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program. 
#SAPNextGen</div><div>
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div><div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 433968 | Work Area: Presales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div></div>

Solution Advisor - SAP Academy for Customer Success - Egypt (Finance/SCM)

Directaccident

Overview DAMS offers a great opportunity for your career progression. A very friendly and supportive team.Hours: 35 hours per week, Monday to Friday 8am to 4pm, and 11am to 7pm rotating weekly, one weekend a month (Saturday or Sunday).Direct Accident was formed in 1996 to assist clients who had been involved in road traffic accidents caused by another party. In that time, we have helped thousands of clients by taking away the worry and inconvenience that inevitably result from an accident caused by somebody else.We are currently recruiting for a Claims Advisor to join our fantastic Claims Department in Burscough, Ormskirk. This is an exciting opportunity for someone who is passionate about the work they do, the service they provide and getting the best results for their clients.The purpose of the role is to manage the end-to-end claims process, providing timely, accurate, and empathetic support to clients. Ensure that all claims are processed efficiently, fairly, and in compliance with regulatory standards and company policies. The Claims Advisor serves as a key point of contact for claimants, contributing to a positive customer experience, client retention, and the overall success and reputation of the business.We are looking for someone who is positive, energetic and enthusiastic, a problem solver and someone who can work as part of a tight team and using their own initiative. You will be responsible for ensuring that you provide an excellent service to your stakeholders and ensure that everyone has a positive experience by delivering an outstanding service.If you have got drive and determination, ambition and are looking for a stimulating career then we would love to hear from you. Responsibilities <ul><li>Provide clear and accurate guidance to clients on how to make a claim and explain the processes involved.</li><li>Process new claim notifications and gather all necessary documentation to assess and proceed with claims.</li><li>Evaluate claims to determine whether they meet policy conditions.</li><li>Identify potential issues or reasons why a claim may be declined.</li><li>Liaise with garages, Business Development Managers, third parties, and witnesses to obtain required information.</li><li>Monitor and manage the progress of ongoing claims.</li><li>Communicate with solicitors and other legal or insurance professionals as required.</li><li>Adhere to all internal processes, service level agreements (SLAs), and KPI targets.</li><li>Ensure all clients are treated fairly and receive a consistently high standard of service, in line with industry best practices.</li><li>Handle customer complaints effectively and professionally, seeking timely resolution.</li><li>Manage all administrative tasks related to claims handling.</li></ul> About You <ul><li>Strong interpersonal and customer service skills</li><li>Excellent attention to detail</li><li>Good analytical and problem-solving skills</li><li>Effective communication skills, including the ability to manage difficult conversations</li><li>Active listening and empathy when dealing with clients</li><li>Strong organisational and time management abilities</li><li>Ability to perform under pressure in a fast-paced environment</li><li>Commercial awareness and a customer-focused mindset</li><li>Strategic thinking and adaptability in dynamic situations</li><li>Initiative, objectivity, and sound judgment when assessing claims</li></ul> What we offer in return We offer a clean professional office working environment in Ormskirk. A competitive salary including 22 days holiday allowance plus 8 bank holidays. Employee Assistance Programme. Workplace pension scheme. The opportunity to develop a rewarding and successful career.For further enquiries relating to this vacancy please contact: <img src="https://www.jobg8.com/Tracking.aspx?ORllwQ7xBmgkazQs%2fO0AMgAak80P0dYHu" width="0" height="0" />

Claims Advisor

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