account advisor

Work wonders 

<p><i><b>International Account Advisor</b></i></p><p>VOD UK, a leading international company, is hiring for Full-Time positions in Cairo &amp; Alexandria, Egypt.</p><p><i><b>Job Description:</b></i></p><p>Manage client accounts, maintain strong relationships with international clients, and deliver outstanding customer service.</p><p><i><b>What We Offer:</b></i></p><p>- Competitive Salary: 17,000 EGP (net/month) Gross</p><p>- Transportation Provided</p><p>- No Overnight Shifts</p><p>- Hybrid Work Model</p><p>- Connectivity Allowance: 650 EGP/month</p><p><i><b>Qualifications:</b></i></p><p>- Proficiency in English (B2+ to C1 level, written and spoken)</p><p>- Problem-solving skills and ability to manage multiple priorities</p><p>- Detail-oriented and highly organized</p><p>- Egyptian nationals only<br/><i><b>Grads,Dropout&amp;Gapyears are welcome to apply</b></i></p><p><i><b>How to Apply:</b></i></p><p><i><b>Send a message with your qualifications and interest to 01013282103.</b></i></p><p>Job Type: Full-time</p><p>Pay: From E&pound;13,000.00 per month</p><p>Education:</p><ul><li>High school or equivalent (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul>

International Account Advisor

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Account Advisor - Social Media responsible for providing exceptional customer experience to users and developing talabat&rsquo;s online community. He/she acts as the brand&rsquo;s spokesperson, by communicating with users on social media channels aligned with talabat&rsquo;s brand values.
 <br/>
 <br/>
 If you&rsquo;re looking to embark on a digital marketing career, keep reading as this role could be just for you!
 <br/>
 <br/>
 <ul>
  <li>
   Provide exceptional customer experience on social media channels - including but not limited to replying to customers inquiries, requests, complaints, and escalations in a timely manner, taking actions to retain customers whenever needed
  </li>
  <li>
   Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive
  </li>
  <li>
   Monitor, track and report on community feedback and online reviews
  </li>
  <li>
   Strengthen relationships with our loyal customers and key influencers within the community.
  </li>
  <li>
   Deploy social listening tools to monitor positive/negative comments and topic trends, and strive to boost engagement and resolve any potential conflicts that may affect brand reputation
  </li>
  <li>
   Be creative in responses and formulating the replies in the FAQ sheets.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   BSc Degree in Marketing, Business Administration, or Equivalent.
  </li>
  <li>
   Fluent English Speaker (especially written communication and content writing).
  </li>
  <li>
   Excellent communication skills with great negation and problem solving skills.
  </li>
  <li>
   Experience planning and leading community initiatives.
  </li>
  <li>
   Ability to identify and track relevant community KPIs.
  </li>
  <li>
   Attention to detail, critical-thinker and problem-solver
  </li>
  <li>
   Strong customer service experience, social media experience is a plus, if not a bachelor's degree in marketing.
  </li>
 </ul>
</div>


Account Advisor - Social Media

Delivery Hero

<div><b>Company Description</b><p><br>
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><b><br>
Job Description</b><p><br>
Account Advisor - Social Media responsible for providing exceptional customer experience to users and developing talabat&rsquo;s online community. He/she acts as the brand&rsquo;s spokesperson, by communicating with users on social media channels aligned with talabat&rsquo;s brand values.</p><p>
If you&rsquo;re looking to embark on a digital marketing career, keep reading as this role could be just for you!</p><ul><li>
Provide exceptional customer experience on social media channels - including but not limited to replying to customers inquiries, requests, complaints, and escalations in a timely manner, taking actions to retain customers whenever needed</li><li>
Interact with community members and customers in a professional, personable, and timely manner to grow and keep the community alive</li><li>
Monitor, track and report on community feedback and online reviews</li><li>
Strengthen relationships with our loyal customers and key influencers within the community.</li><li>
Deploy social listening tools to monitor positive/negative comments and topic trends, and strive to boost engagement and resolve any potential conflicts that may affect brand reputation</li><li>
Be creative in responses and formulating the replies in the FAQ sheets.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
BSc Degree in Marketing, Business Administration, or Equivalent.</li><li>
Fluent English Speaker (especially written communication and content writing).</li><li>
Excellent communication skills with great negation and problem solving skills.</li><li>
Experience planning and leading community initiatives.</li><li>
Ability to identify and track relevant community KPIs.</li><li>
Attention to detail, critical-thinker and problem-solver</li><li>
Strong customer service experience, social media experience is a plus, if not a bachelor's degree in marketing.</li></ul></div>

Blue Yonder

<div><div>Blue Yonder Title:</div><div>
Sr. Technical Consultant - Cloud</div><div></div><div>
Other Comparable titles:</div><div>
Associate Technical Account Advisor, Technical Account Advisor</div><div></div><div>
Overview:</div><ul><li>
Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor&rsquo;s &ldquo;Best Places to Work&rdquo;</li><li>
Seeking an astute individual that has a Supply chain background with the additional ability to be part of the customer success team to implement and support the implementation of the project, and deep knowledge of industry best practices, with the ability to implement them working with multiple cross functional teams</li></ul><div></div><div>
Scope:</div><div>
Shared Services Lead role is key during a customer implementation lifecycle. Expectation from the role is to ensure all the Cloud related activities are completed by the respective Cross functional teams in the timely fashion to support the implementation teams. Proactively highlight risks and escalate to leadership to avoid delivery timeline delays.</div><div></div><div>
What you&rsquo;ll do:</div><ul><li>
Work closely with internal stakeholder to get the cases resolved within the SLA/OLA timelines;</li><li>
Basic Knowledge on Cloud Azure and infrastructure concepts needed</li><li>
Builds collaborative relationship with internal stakeholders and work with them proactively to get the issues fixed</li><li>
Adhere to Cloud policies, procedures, methodologies, and quality standards.</li><li>
Escalates issue that may have a impact</li><li>
Work with Shift leads internally to resolve project issues, escalating to appropriate parties as needed.</li><li>
Provides regular communication and status reporting with internal stakeholders and with customers</li><li>
Keep Consulting informed about issues being worked/analyzed, providing frequent, and meaningful updates.</li><li>
Follow up with internal teams to ensure their technical issues are resolved</li><li>
Must be able to work flexible hours as needed including being available for off hours support</li><li>
Knowledge of ITIL framework is preferable</li><li>
Primary KPIs</li></ul><div></div><div>
Project Coordinator:</div><ul><li>
Coordinate with Cross Functional teams for timely resolution/turnaround time.</li><li>
Liaison between Project and support teams for the seamless transition of the projects to the Operations Operational efficiency improvement (incl. time to resolve account or CED escalations, backlog, etc.)</li><li>
Efficient management of the technical upgrade projects with the customers</li><li>
Achieve NPS / CSAT scores of the technical upgrades.</li></ul><div></div><div>
What we are looking for:</div><ul><li>
Bachelor&rsquo;s degree and minimum 5 - 8 years&rsquo; experience in Software development</li><li>
Candidate with customer facing skillset is preferred</li><li>
Strong communication skills and escalation management skills</li></ul><ul><li>
Knowledge of ITIL framework is preferable</li><li>
Supply chain knowledge is an added advantage</li><li>
Knowledge of SaaS and Cloud</li></ul><div></div><div>
Our Values</div><div><br>
If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success &ndash; and the success of our customers. Does your heart beat like ours? Find out here: <div>Core Values</div></div><div></div><div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.</div></div>

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