account analyst

UNC Health

<div>Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary: 
The Patient Account Analyst processes payments to facilitate even cash flow for the organization.<div> 
Responsibilities: 
<ul><li>Promptly and accurately processes payments to facilitate even cash flow for the organization.
</li><li>Reviews all accounts on the assigned portion of Accounts Receivable via the Aged Trial Balance and batches. Appropriately posts or refunds accounts to bring accounts to a zero balance status.</li><li>Resolves minor problems, answers questions, and uses good judgment to insure that patient care is not compromised. Proactively responds to problems relative to system procedure errors, i.e. coding, registration, charging, posting, authorization issues.
</li><li>Reviews and analyzes daily/weekly monthly reports to ensure timely filing. Audits payments, allowances, rejected claims to identify and resolve claims/EOP/EOB revenue cycle issues.</li></ul>
PARDEE</div><div> 
Other information: 
QUALIFICATIONS 
Required 
<ul><li>Associate&rsquo;s degree or an equivalent combination of education and experience.</li><li>Experience working in a healthcare or finance/accounting office.</li><li>Proficient written and verbal communication.</li></ul>
Preferred 
<ul><li>Working knowledge of CPT and ICD-9/ICD-10 coding.</li><li>Experience working in or with an Electronic Medical Recordkeeping (EMR) system such as EPIC.</li><li>Experience and/or education/training in medical terminology.</li></ul> 
01.9050.0229</div><h3 class="jobSectionHeader"> 
Job Details</h3>
Legal Employer: Pardee - HCHC
Entity: Pardee UNC Health Care 
Organization Unit: Patient Accounting
Work Type: Per Diem 
Standard Hours Per Week: 8.00
Work Assignment Type: Remote
Work Schedule: Variable
Location of Job: PARDEESUPP
Exempt From Overtime: Exempt: No 
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.</div>

Patient Account Analyst

Trinity Health

Employment Type: 
Full time
 
Shift: 
Description: 
Position Purpose: 
<ul>
<li>The Patient Account Analyst II is responsible for performing the day-to-day tasks in the assigned area of responsibility.</li>
<li>Location: currently hybrid, four days at home and one day in office</li>
<li>Hours of office: Monday - Friday: 8:00 a.m. - 4:30 p.m.</li>
</ul>
What You Will Do: 
<ul>
<li>Meets population specific and all other competencies according to department requirements.</li>
<li>Meet established standards to provide excellent service</li>
<li>Ensure timely, accurate and complete data and balance on patient accounts</li>
<li>Meet regulatory and compliance requirements</li>
</ul>
Minimum Qualifications: 
<ul>
<li>Education: High school graduate or equivalent diploma required. Associate's degree or equivalent experience preferred</li>
<li>Experience: One to five years of experience in medical billing or collections or customer service or accounting</li>
<li>Effective Communication Skills</li>
<li>Ability to conceptualize the flow of information through systems in order to trouble shoot and problem-solve to eliminate and/or prevent processing delays</li>
</ul>
Position Highlights and Benefits: 
<ul>
<li>Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one.</li>
<li>Retirement savings account with employer match starting on day one.</li>
<li>Generous paid time off programs.</li>
<li>Employee recognition programs.</li>
<li>Tuition/professional development reimbursement.</li>
<li>Relocation assistance (geographic and position restrictions apply).</li>
<li>Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing.</li>
<li>Employee Referral Rewards program.</li>
<li>Mount Carmel offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday. You deserve to get paid every day!</li>
<li>Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups.</li>
</ul>
Ministry/Facility Information: 
Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you’re seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You!
 
Our Commitment
 
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Patient Account Analyst II

Robert Half

<div>
 The Accounting Analyst, a member of the Controller&rsquo;s Group, is responsible for supporting day to day accounting operations and the monthly close process. This role performs general ledger accounting, account reconciliations, journal entries, and financial reporting activities while ensuring compliance with US GAAP and company policies. The Accounting Analyst works closely with internal stakeholders and supports audits, reporting, and business initiatives for the US and International teams.
 
 
 &bull;	Prepare and post journal entries for the month end accounting close.
 
 &bull;	Prepare monthly balance sheet General Ledger account reconciliations.
 
 &bull;	Prepare monthly financial reporting schedules.
 
 &bull;	Prepare Accounts Receivable reporting and variance analysis.
 
 &bull;	Assist with Fixed Asset, CIP, and Lease reporting and management.
 
 &bull;	Prepare audit schedules.
 
 &bull;	Prepare financial information supporting Corporate Tax and Risk Department requests.
 
 &bull;	Manage the accounting for Prepaid Expenses.
 
 &bull;	Participate on cross functional project teams supporting business initiatives and process improvement opportunities.
 
 &bull;	Prepare financial analysis of variances to Plan and Forecast
 
 &bull;	Ensure compliance with US GAAP, internal controls, and company accounting policies
 
 &bull;	Review SAP transactions for coding consistency and recommend corrective measures.
 
 Tax - Corporate, Sales Tax, Corporate Tax Return, Journal Entries, General Ledger, Financial Statement, Month End Close
 
 
 Robert Half is the world&rsquo;s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
 
 
 
 
 Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
 
 
 
 
 All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
 
 
 
 
 &copy; 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking &ldquo;Apply Now,&rdquo; you&rsquo;re agreeing to Robert Half&rsquo;s Terms of Use and Privacy Notice.
 
</div>

Accounting Analyst

Catalent Pharma Solutions

<div>Accounting Analyst II
Position Summary:<ul><li>
Full time salaried position</li><li>
Onsite based out of our Winchester, KY location</li></ul>
The Accounting Analyst II owns end-to-end finance support across invoice processing, journal entries, reconciliations, and monthly reporting, partnering with cross-functional stakeholders to ensure accurate financial results, clear variance explanations, and timely corporate deliverables. Provides local support for Accounts Receivable shared services. Ensures SOX related activities are performed in accordance with established procedures, help to coordinate changes as required, and works with auditors and corporate as required in the review and testing of SOX related processes. 
 
Catalent&rsquo;s Winchester, KY location is the flagship US manufacturing location for large scale oral dose forms, with integrated analytical and development services. With 28 years of expertise in product development, technology transfers and commercial manufacturing, and roots in industry-leading Glatt technology
The Role:<ul><li>
Processes invoices from customer service, validating purchase order details (pricing, shipment status, quantities, releases) and resolves exceptions</li><li>
Prepare and distribute daily sales updates based on invoiced activity across Development and Commercial workstreams</li><li>
Produce consolidated headcount reporting for actuals and forecast</li><li>
Balance and process payroll entries including related accruals.</li><li>
Develop A/R flash reporting and provide account-level commentary for leadership review</li><li>
Reconcile balance sheet accounts without subledger support; investigate variances, understand end-to-end account flows, and resolve issues</li><li>
Utilize JD Edwards 9.1 (ERP) for accurate and timely monthly and quarterly reporting. Leverage direct download capabilities to streamline data entry and use extraction features for ad-hoc projects and analysis</li><li>
Ensure SOX accuracy and compliance, coordinate changes, and assist with audits and testing</li><li>
Other duties as assigned</li></ul>
The Candidate:
<ul><li>Bachelor&rsquo;s degree in Accounting, Finance, Business Administration, or a related field, required</li><li>
Minimum one year of General Accounting experience in a manufacturing environment</li><li>
Experience with accounts payable</li><li>
JD Edwards ERP experience preferred</li><li>
Knowledge of various computer software programs including Microsoft Excel, Word, PowerPoint, etc.</li><li>
Individual may be required to sit, stand, walk regularly and occasionally lift 0-15 pounds.</li></ul> 
Why You Should Join Catalent:<ul><li>
Defined career path and annual performance review and feedback process</li><li>
152 hours of PTO + 8 paid holidays</li><li>
Several Employee Resource Groups focusing on D&amp;I</li><li>
Generous 401K match</li><li>
Medical, dental and vision benefits effective day one of employment</li><li>
Tuition Reimbursement</li><li>
WellHub - program to promote overall physical wellness</li></ul>
Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process. 
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written &amp; signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Important Security Notice to U.S. Job Seekers:
Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond&mdash; it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities.
California Job Seekers can find our California Job Applicant Notice HERE.</div>

Accounting Analyst II

Salem Township Hospital

Join the Salem Township Hospital business services department as a claims analyst. This position assists with patient registration and billing tasks as needed, accepts patient payments, and performs clerical duties such as filing, typing, and scanning documents. Responsible for providing excellent customer service.Schedule<ul><li>Full-time</li><li>Monday &ndash; Friday</li><li>8:00 am &ndash; 4:30 pm</li></ul>Hourly Pay Range<ul><li>$19.00&ndash;$22.80</li><li>Actual hourly pay rate depends on experience (DOE).</li></ul>Qualifications<ul><li>High School graduate or equivalent, with courses in accounting, business, coding or medical billing, and English.</li><li>A general understanding of accounting principles is desired.</li><li>Must be efficient, productive, and fast-moving.</li><li>Able to make impactful decisions efficiently based on insurance and revenue cycle guidelines.</li><li>Outstanding organization and computer skills.</li><li>Proficient in Microsoft software products including Word, Excel, and Outlook.</li><li>Ability to handle multiple tasks simultaneously, meet time-sensitive deadlines, and organize workload with general supervision.</li></ul>Responsibilities<ul><li>Maintains and keeps current with relevant hospital rules and regulations, as well as all insurance billing requirements.</li><li>Must have independent judgment and decision-making abilities, as well as analytical skills.</li><li>Demonstrates competency in working with computer software such as Epic, demonstrates competency in working conflicting claims, identifying system issues, and managing claim workload.</li><li>Claim submission; claim re-submission when necessary due to edits and/or rejected claims; and completing the necessary research to correct rejected claims.</li><li>Works to ensure that claims are billed efficiently and accurately to promote timely reimbursement and management of Salem Township Hospital&rsquo;s accounts receivable.</li></ul>View benefits offered to employees of Salem Township Hospital: https://salemtownhosp.com/employee-benefits/ Salem Township Hospital is an Equal Opportunity Employer. Salem Township Hospital is committed to provide excellence in health care and promote wellness for our community through compassionate care, personalized service, and teamwork.Job Type: Full-timePay: $19.00 - $22.80 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Flexible spending account</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Work Location: In person

Claims Analyst

Acrisure LLC

<div><h2 class="jobSectionHeader">Job Description</h2>
About Acrisure 
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
JOB SUMMARY
Acrisure is seeking a Claims Analyst II to manage multi-state workers&rsquo; compensation claims, including indemnity, employer&rsquo;s liability, and subrogation exposures. This role is responsible for independently handling claims from assignment through resolution, ensuring timely, accurate, and compliant claim outcomes.
The Claims Analyst II will evaluate coverage, determine compensability, manage litigation, and coordinate all aspects of the claims process. This position is well suited for an experienced claims professional who is comfortable working in a fast paced environment and managing multiple files with a high level of autonomy.
Responsibilities<ul><li>
Manage a caseload of multi-state workers&rsquo; compensation claims, including indemnity, employer&rsquo;s liability, and subrogation exposures</li><li>
Conduct initial claim investigation, including coverage verification, compensability determination, and timely contact with involved parties</li><li>
Communicate with injured workers, employers, medical providers, attorneys, and other stakeholders to support claim resolution</li><li>
Set and manage reserves to ultimate probable cost within established authority levels</li><li>
Ensure timely delivery of benefits and required notices in accordance with jurisdictional requirements</li><li>
Coordinate return to work efforts in alignment with medical guidance and employer programs</li><li>
Manage litigation, including directing defense counsel and attending hearings or depositions as needed</li><li>
Negotiate settlements with injured workers, attorneys, and other parties</li><li>
Identify and pursue subrogation opportunities and manage third party recoveries</li><li>
Review medical and expense bills for accuracy, causation, and appropriateness</li><li>
Maintain accurate and timely documentation within the claims system</li><li>
Prepare claim status reports and participate in claim review meetings</li><li>
Assign and coordinate nurse case management resources when appropriate</li><li>
Collaborate with leadership on complex claims requiring additional support or escalation</li></ul>
Requirements<ul><li>
Experience handling workers&rsquo; compensation claims required</li><li>
2 to 5 years of relevant claims experience or equivalent experience required</li><li>
Strong understanding of workers&rsquo; compensation laws, claims processes, and jurisdictional requirements</li><li>
Experience managing indemnity claims, litigation, and claim resolution strategies</li><li>
Strong analytical skills, decision making ability, and attention to detail</li><li>
Strong communication and negotiation skills</li><li>
Ability to manage multiple claims in a fast paced environment</li><li>
Strong organizational and time management skills</li><li>
Proficiency with Microsoft Office and claims management systems</li><li>
Ability to work independently with limited supervision</li><li>
Litigation experience beneficial</li></ul>
Education and Licenses<ul><li>
High school diploma required, bachelor&rsquo;s degree beneficial</li><li>
Relevant state licensing beneficial or ability to obtain as required</li></ul>
Pay Details:
The base compensation range for this position is $60,000 - $71,050. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. 
Why Join Us:
At Acrisure, we&rsquo;re building more than a business, we&rsquo;re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. 
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:<ul><li>
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.</li><li>
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.</li><li>
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.</li><li>
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.</li><li>
&hellip; and so much more!</li></ul>
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location. 
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws. 
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy. 
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice. 
Welcome, your new opportunity awaits you.</div>

Claims Analyst II

Harbor Claims LLC

<div>Description: Job Overview
Our Claims Analyst I&rsquo;s are our entry-level team members who are selected for, participate in and earn the opportunity to graduate from our Harbor Claims College. During Claims College, they are considered students and learn how to handle basic claims the Harbor Claims way in both a classroom and hands-on environment. After successful completion of Harbor Claims College, our Claims Analysts I initially focus their attention on providing constant, top-quality and highly-responsive service to our customers in order to successfully handle first notice of loss (FNOL) communications and or routine claims inquiries and/or issues from policyholders, agents and other Company team members. Concurrently, in order to expose the Claims Analyst I&rsquo;s to the &ldquo;nuts and bolts&rdquo; of the Harbor Claims way, our Claims Analyst I&rsquo;s provide other administrative and technical assistance in support of their team. Eventually, as their knowledge base expands, our Claims Analyst I&rsquo;s are tasked with handling routine claims files within minimum levels of authority and then receive increased exposure to more challenging files as they demonstrate mastery and ability. Our Claims Analyst I&rsquo;s have varied backgrounds, but all come to the job ready, willing and able to quickly and thoroughly learn the &ldquo;ins and outs&rdquo; of Cabrillo claims handling from their team leaders and specialists.
Job Responsibilities
Under close supervision, provides outstanding service to Harbor Claims external and internal customers; utilizes tact, diplomacy and professional communication skills to positively represent Harbor Claims in telephone and email contacts; per Company claims guidelines, Company quality and time standards and governmental regulations, appropriately and correctly responds via telephone and email interactions to claimants&rsquo;, agents&rsquo; and third party representatives&rsquo; routine claims, policy and other related inquiries and issues; handles first notice of loss communication and/or communicates with customers on assigned pending claims files on an ongoing basis.
Within minimum levels of authority and required time frames and with close supervision, assigns applicable claims to independent and/or Harbor Claims field adjusters; provides professional and responsive assistance on pending claims to independent and/or Harbor Claims field adjusters; develops and maintains effective working partnerships with independent and field adjusters to ensure prompt and appropriate claims&rsquo; actions.
Within minimum authority levels and time frames, with close supervision, and adeptly utilizing assigned tools, analyzes claims information to determine appropriate settlement; communicates with claimant regarding settlement; settles claim and closes files; when outside scope of authority, clearly communicates pertinent information regarding files and works with other assigned analysts and/or leaders to ensure prompt resolution of claims.
Maintains claims files in compliance with governmental regulations and Company standards; efficiently and effectively utilizes multiple Carrier and Harbor Claims Information Systems/Programs to accurately maintain Claims files and file diaries.
As requested by leaders and/or other analysts, assists in review of designated files for subrogation potential; as warranted, identifies potential subrogation opportunities; clearly communicates findings to leaders, other analysts and/or subrogation specialist and provides follow-up assistance and support, as necessary.
Actively contributes as a member of the Harbor Claims Team by providing assistance and support to assigned claims, underwriting, customer support, product, sales and/or other team members; as requested.
Participates in and/or assists with &ldquo;special&rdquo; Company projects, including CAT planning, organization, and preparation as directed.
Dynamically enhances Company&rsquo;s success by taking advantage of learning and development opportunities and personally integrating positive actions to improve individual performance.
Job Family Overview
Our Harbor Claims team provides direct, prompt, courteous and professional service to our policyholders, their agents, legal counsel and/or other third party representatives in the unfortunate event that the policyholders&rsquo; residential property is damaged or lost due to a covered event. To that end, our claims team members apply their technical know-how on a daily basis to review, investigate, evaluate and settle claims in a timely and equitable manner while also successfully and responsively handling claims inquiries and/or issues from many different people, including policyholders, agents, claimants&rsquo; third party representatives, as well as internal customers or carrier representatives, as assigned.
Most of our employees on our Harbor Claims team are in positions that are included in our claims analyst progressive job series, comprised of Claims Analyst I, II and III. By utilizing a progressive job series, our claims analysts are able to learn and consequently earn advancement on the claims team and in the Company. We provide clear criteria that defines what represents demonstrated mastery at each level. Once an incumbent has mastered that position in the progressive job series, he/she, with his/her claims team leader&rsquo;s active input and agreement, is eligible to advance to the next level in the series, increasing his/her responsibility, authority and pay levels as a result. At Harbor Claims, along with our claims analysts&rsquo; progressive job series, we also have a field adjusters&rsquo; job series. A claims analyst is differentiated from a field adjuster in that the claims analyst is our internal &ldquo;desk&rdquo; adjuster located at our headquarters office who might, depending on the type, severity and/or location of claim, request a field adjuster or an independent adjuster go out and investigate a claim on the Company&rsquo;s behalf while the field adjuster is out in the field on a day-to-day basis examining claims.
The other positions on our claims team include our claims team leaders and claims team specialists. These positions, respectively, are the supervisory and expert level positions on the team. Both types of positions require incumbents who are exceedingly well-versed in - and passionate about - their chosen profession of claims and additionally require incumbents with a remarkable understanding of, deep appreciation and respect for and ability to flourish in the Company&rsquo;s unique culture and work environment. Our claims team leaders serve a vital role in our Company&rsquo;s success by utilizing their demonstrated and dynamic leadership strengths to provide front-line day-to-day coaching, supervising &amp; leading of assigned claims analysts and/or field adjusters, while also continuing to carry out their respective day-to-day claims handling duties as working claims analysts. Comparable to our claims team leaders, our claims team specialists are also expected to carry out their assigned day-to-day claims handling or field adjusting duties as working claims analysts, while also continually demonstrating an exceptional depth and/or breadth of technical knowledge and claims expertise. Due to the breadth of their knowledge, they serve as the Go-To for the claims and customer support teams in those niche areas. Furthermore, as a result of the breadth of their knowledge, they are the team members who, at a moment&rsquo;s notice due to fluctuating business needs, can also be open, flexible, willing and adroitly able to take on additional pending and/or new claims files as needed. Our team specialists are expected to train team members on a recurring basis by teaching new hires how to do things our way (aka, the right way the first time), training current team members about new information and/or tasks and/or teaching multiple team members on a large-scale, even Company-wide, basis about a discipline in which the incumbent demonstrates proven expertise and knowledge. Finally, both our team leaders and specialists may spearhead a myriad of special projects producing important results and positive impact for the Company.
Requirements: Skills and Expertise
Qualities: quality- oriented; detail-oriented; self-starter; team player; multi-tasker; adaptability; flexibility; strong work ethic; positive &ldquo;can do&rdquo; attitude; collaborator; financially-oriented; service-oriented; coachable; dependable.
Strong skill sets in the following areas: effective decision-making; time management/working under tight deadlines; information and financial review and analyses; organization; problem analyses/solving; active listening; asking good questions to learn about claims handling; oral and written communication; interpersonal communication.
Strong knowledge of: business writing, grammar and punctuation rules; telephone and email business etiquette rules; desktop computer operations; standard business software and web-based engine operations (e.g., Microsoft Word, Microsoft Excel, Microsoft Outlook and Internet Explorer). MS Access and MS PowerPoint a plus.
Licenses, Education and/or Experience
Bachelor&rsquo;s Degree or equivalent work experience. Insurance-related degree or residential property claims customer service experience is highly desirable. A current 6-20 adjuster license, other applicable states&rsquo; adjuster license/s and/or required obtainment of specified license/s within three months of hire, specific to the job opening, is required.</div>

Claims Analyst I/II (Residential Property)

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