account coordinator

Augeo Affinity Marketing, Inc.

<div>Hello, we're Augeo &ndash; we are a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members, and channel partners across many industries and verticals. We serve hundreds of clients, including 70+ Fortune 500 companies, representing millions of end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators, and innovators.
At Augeo, we're passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential.
We work hard, we play hard and most importantly we care to our CORE about our teams, each other and we over communicate around everything&hellip;especially while we are all connected virtually.
Summary
We are looking for an Event Account Coordinator. The ideal candidate for the Event Account Coordinator role is personable, highly organized and self-driven. Because they juggle numerous projects and tasks at a time, the ability to multi-task in a deadline driven environment is crucial. They should also have excellent communication and computer skills.
The Account Events Coordinator works to create memorable experiences (both virtual and in-person) for clients and their attendees. The projects they work on varies widely from meetings to incentives to media events to prize programs and many more. The Account Events Coordinator partners with team members from several departments to execute tasks from each project&rsquo;s action plan such as industry research, attendee management, content organization and virtual platform development. They will also perform administrative tasks crucial to the success of each project such as crosschecking, data transfer and shipping. Accuracy and quality of work throughout is essential.<ul><li>This is a hybrid role, where approximately 3 days per week will be spent working from our office location in Kansas City.</li></ul> 
You&rsquo;ll spend your days on the following:<ul><li>
Manage attendee communication and registration (i.e. hotline, email, mailings).</li><li>
Manage event database including data entry, proofing and pulling reports.</li><li>
Compose, proof and edit website, virtual event platform, marketing and communication materials.</li><li>
Perform administrative tasks such as cross-checking reports, errands, printing, shipping, and inventory management.</li><li>
Research and compile organized information on various destinations and venues.</li><li>
Quote, compare and partner with vendors throughout planning to book air/ground transportation, hotel rooms and activities (for in-person events).</li><li>
Take active role in client calls and meetings by taking notes and providing call recaps.</li><li>
Take active role onsite for event execution (approximately 5-10% of the year which could include physical travel or in-office &lsquo;onsite&rsquo; execution) long hours with multiple moving parts that need to be closely managed at all times. Constant communication, facilitation, adaptability and problem solving are crucial.</li><li>
Contribute to the overall event concept development.</li><li>
Assist in the sales and proposal process through research via Internet, phone, and industry publications.</li><li>
Take active role in staff and team meetings.</li><li>
Energetically represent Augeo Experience&rsquo;s brand in the community, in the industry, amongst prospective and current clients and internally.</li></ul>
What you need to be successful in this role:<ul><li>
Bachelor&rsquo;s Degree. Experience in event planning, marketing or like field is desirable.</li><li>
Multi-tasker with ability to prioritize and time manage</li><li>
Organized and exceptional attention to detail</li><li>
Self-starter and resourceful</li><li>
Able to take direction from and work with many different personalities</li><li>
Proactive communication skills</li><li>
Professional/high-level of customer service</li><li>
Flexible and optimistic</li><li>
Excellent computer skills (Excel and Word proficiency required)</li></ul> 
Benefits of joining team Augeo<ul><li>
We offer Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)</li><li>
We offer paid Long-Term disability and Life Insurance</li><li>
HSA/FSA plans</li><li>
We offer varying voluntary benefits such as critical, hospital, pet coverage and much more</li><li>
Employee benefit education, campaigns and wellness opportunities</li><li>
401k retirement matching and financial planning resources</li><li>
Education reimbursement</li><li>
Several EAP resources</li><li>
13 paid holidays and PTO time</li><li>
Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos</li><li>
Employee referral bonuses</li><li>
Employee group opportunities</li><li>
Fun, casual and flexible working environment that embraces the hybrid workstyle</li><li>
Career growth opportunities</li><li>
Summer internship program</li></ul></div>

Account Coordinator

Allison Worldwide

<div>
 
 About Us
 
 
 
 
 We imagine the new. Inspire the next. And use the power of our creativity to help build up those around us.
 
 
 
 At Allison, we provide a limitless environment where you can build, create, and grow. Our openly collaborative and highly supportive culture is free from bureaucracy and red tape. With over 1,000 innovators from diverse backgrounds, we break new ground for world-class clients across 50 global markets and dozens of industries. We believe in creating a space where everyone can freely express their opinions, share their ideas and dreams for the future, and be themselves.
 
 
 We foster an inclusive culture that attracts builders from all backgrounds who can envision new solutions and create outcomes that move our clients' businesses forward, while helping everyone on the team learn and grow together. Our shared ideal of the builder's mindset is limitless and available to everyone, and we push the boundaries to create new and innovative solutions for our clients and ourselves.
 
 
 We create lasting impact and relationships, and our culture fosters meaningful connections and friendships that last beyond the workplace. If you're ready to join a team that pushes you to be your best, supports you every step of the way, and celebrates your successes, welcome to the Allison family.
 
 
 
 Overview
 
 
 
 We&rsquo;re looking for an Account Coordinator to join Allison&rsquo;s fast-moving, ideas-driven US Communications Practice . This is an entry level position where you&rsquo;ll have the opportunity to learn more about the PR industry and best practices in client service, media relations and content development.
 
 
 Y ou will be responsible for developing curated media lists of reporters that cover client and industry-specific news, issues and announcements, while also conducting regular news monitoring to share trending stories the account team can leverage for clients. You will also develop influencer and media relationships, pitch media to secure press opportunities, track coverage, and support overall account management and administration with weekly meeting agendas, action items and reports.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Participate in team and client calls and provide thorough notes and action items to move deliverables forward every week.
 </li>
 <li>
 Develop the first draft of written content (e.g., press release, briefing books, media pitches, bylines).
 </li>
 <li>
 Monitor and flag client and industry media coverage for the account team.
 </li>
 <li>
 Conduct entry-level media relations with instruction from AE/SAE; pitching news announcements and conducting follow-up via phone and email.
 </li>
 <li>
 Research speaking opportunities, events, and awards.
 </li>
 <li>
 Produce monthly or weekly reports outlining key account activities and initiatives.
 </li>
 <li>
 Learn and become proficient in media tracking, monitoring and data analytics tools such as MuckRack, Critical Mention, Cision and Meltwater.
 </li>
 <li>
 Conduct new business research to support pitches and presentations.
 </li>
 <li>
 Promote and uphold Allison&rsquo;s core values; participate in agency-wide training and professional development programs.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Preferred experience as an intern/apprentice in public relations, marketing or a related field.
 </li>
 <li>
 Technology Industry interest strongly preferred.
 </li>
 <li>
 Self-motivated, eager to learn and enthusiastic about the work.
 </li>
 <li>
 Eye for detail and organization.
 </li>
 <li>
 Comfortable and knowledgeable working in Microsoft Outlook, Word, PowerPoint and Excel alongside Zoom and Microsoft Teams.
 </li>
 <li>
 Ability to take direction, ask clarifying questions and follow through on required deadlines.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Hybrid work environment with home and office schedule (2+ days in office per week) and work from anywhere weeks
 </li>
 <li>
 Comprehensive health benefits (healthcare, vision, dental, pet, home, and auto insurance)
 </li>
 <li>
 Generous time off policies (unlimited paid time off, wellness days, national holidays, summer Fridays)
 </li>
 <li>
 Four-week sabbatical every five years of employment
 </li>
 <li>
 Exceptional parental leave benefits
 </li>
 <li>
 Global mentorship and networking programs
 </li>
 <li>
 Monthly cell phone reimbursement
 </li>
 <li>
 401k savings and employee stock purchase plan
 </li>
 <li>
 Volunteer hours (20 hours annually) for designated non-profit partner and personal choice
 </li>
 <li>
 Globally driven DEI initiatives (Employee Advocacy Groups, DEI committee)
 </li>
 <li>
 Career growth opportunities, such as Allison University (multi-day customized trainings for each level)
 
 
 </li>
 </ul>
 
 Equal Opportunities
 
 
 
 
 At Allison, We&rsquo;re different by design.
 
 
 
 Our founding vision was to create a positive and entrepreneurial environment where talented people thrive &ndash; and creativity &ndash; killing bureaucracy&hellip; doesn&rsquo;t.
 
 
 We celebrate diversity and are committed to providing an inclusive environment for our employees. We do not tolerate discrimination or harassment of any kind and are committed to building an agency where everyone is welcome, and every voice is heard. We are proud to be an equal opportunity and affirmative action employer.
 
 
 In order to comply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation in all locations within the United States for this role is $45k-$55k Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.
 
 
 In addition to medical, dental and vision coverage, we offer a generous unlimited PTO plan, 401k program and comprehensive benefits plan. Additional perks and benefits include a month-long sabbatical, active employee advocacy groups, globally driven DEI initiatives, wellness days, summer Fridays and learning and development programs for our employees.
 
 
 
 Compensation
 
 
 
 In order to comply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation in all locations within the United States for this role is $45k-$55k Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.
</div>

Create Music Group

<div>Flighthouse is a leading digital entertainment brand that pioneers innovative content for the next generation. As a powerhouse in the digital media landscape, Flighthouse leverages its extensive network on platforms like TikTok, Instagram, and YouTube to amplify and define culture. Our influencer marketing team is crucial in forging connections that resonate deeply with our audiences, ensuring that every campaign we execute not only reaches but also engages and inspires millions.
Flighthouse Media is a multi-faceted new media company with a diverse portfolio that includes original content channels (Flighthouse, Retirement House, and more), a creative content studio and full-service social agency, e-commerce services, and a 95+ page Instagram meme network - with a combined 330M+ followers driving 1B+ views per month.
We were on TikTok before TikTok was even TikTok. As the first to run an influencer campaign on the platform, and as one of its largest presences, we&rsquo;ve established ourselves as the go-to place for connecting brands with Gen Z.
Agency offerings include influencer marketing, original content creation, account management, paid media campaigns and beyond. Flighthouse works with a range of clients, from chart-topping musicians (Ice Spice, Lil Nas X, Blackpink) to industry-leading brands (Starbucks, Sephora, Tinder, Chipotle) and entertainment studios (Paramount Pictures, Prime Video, Warner Bros., Lionsgate). 
Job Summary
Flighthouse is seeking an Account Coordinator, Social Marketing to support the development and execution of social media campaigns for brand and entertainment clients. This entry-level role is ideal for a highly organized, detail-oriented social media native who is eager to learn the ins and outs of client services and campaign management, with a strong interest in TikTok and digital culture.
The Account Coordinator will assist in managing day-to-day account operations, supporting internal teams, and helping ensure campaigns run smoothly and efficiently. This role provides hands-on experience across client communications, content execution, and performance tracking. This is a hybrid position, and you will be expected to work from our Los Angeles office as necessary, directed by your Manager. 
Responsibilities<ul><li>
Maintain trackers, calendars, and asset links for campaigns</li><li>
Assist the Account Manager and Senior Account Manager in day-to-day client coordination and communication</li><li>
Route creative for approval and track content deadlines</li><li>
Help prep decks, call agendas, and recap notes</li><li>
Assist in identifying opportunities for account growth and contribute ideas during internal brainstorms.</li><li>
Schedule and publish content across TikTok, Instagram, and YouTube Shorts as needed for campaigns.</li><li>
Flag emerging trends, creator moments, or platform updates</li><li>
Other duties as assigned</li></ul>
Qualifications<ul><li>
0&ndash;2 years of experience in social media, marketing, advertising, or a related field (incl. internships)</li><li>
Strong organizational skills and attention to detail</li><li>
Familiarity with TikTok, Instagram, and emerging social platforms</li><li>
Excellent written and verbal communication skills</li><li>
Ability to manage multiple tasks and prioritize in a fast-paced environment</li><li>
Proactive, curious, and eager to learn</li><li>
Passion for internet culture, entertainment (movies/tv), and digital storytelling</li></ul>
Pay Scale<ul><li>
$19.23 - $21.63 per hour</li><li>
The final compensation within this range will be determined based on the candidate&rsquo;s experience, skills, and overall fit for the role.</li></ul>
Fair Chance Policy
In accordance with the Los Angeles County Fair Chance Ordinance, we will consider employment for qualified applicants with criminal histories. We evaluate candidates based on their qualifications and the nature of the offense in relation to the job for which they are applying.</div>

Account Coordinator, Brand

Steam Kidz Lab

Job OverviewWe are seeking a highly organized and experienced Amazon Account Coordinator to oversee the day-to-day health, performance, and operational efficiency of our established Amazon storefront.Unlike roles focused on aggressive catalog expansion, this is a highly stable, maintenance-focused position managing a successful product line with 1-2 strategic launches per year. This role is perfect for a meticulous mid-level e-commerce professional who thrives in a multi-tasking environment and enjoys balancing compliance-heavy operational tasks with strategic listing optimization. You will act as the central hub for our Amazon presence, seamlessly managing everything from B2B quotes and customer service to inventory fulfillment and Amazon account health.If you have a deep understanding of the Amazon ecosystem, exceptional written communication skills, and a proactive approach to troubleshooting, we want you on our team.Key ResponsibilitiesAccount Health &amp; Compliance<ul><li>Serve as the primary point of contact for all Amazon communications and account health notices, ensuring a flawless seller rating.</li><li>Proactively review, test, report on new Amazon features, policies, and requirements. Work on their implementation</li><li>Address and resolve trademark and intellectual property (IP) issues, managing all necessary appeals and catalog corrections.</li></ul>Listing Optimization &amp; Strategy<ul><li>Manage end-to-end listing optimization utilizing tools like Data Dive and custom GPTs, with a specific focus on ensuring Rufus compatibility.</li><li>Monitor, track, and report on ongoing A/B tests (e.g., pricing strategies, main imagery, A+ content).</li><li>Collaborate closely with the internal design team to implement content updates that strictly align with our brand guidelines.</li></ul>Inventory &amp; Fulfillment<ul><li>Execute and oversee fulfillment requests utilizing MCF (Multi-Channel Fulfillment) and AWD (Amazon Warehouse Distribution).</li><li>Proactively troubleshoot and resolve stranded inventory issues and complex listing suppressions.</li></ul>Customer Experience &amp; B2B Management<ul><li>Answer and manage all customer service emails with a high standard of professionalism and empathy.</li><li>Monitor the &quot;Voice of the Customer&quot; dashboard, responding strategically to negative reviews and utilizing feedback to improve product offerings.</li><li>Prepare and process B2B quotes accurately, adhering strictly to established company procedures.</li></ul>Required Qualifications<ul><li>Experience: 3+ years of hands-on experience in e-commerce store management, with a primary focus on Amazon Seller Central operations.</li><li>Amazon Expertise: Deep, practical understanding of the Amazon ecosystem, including account health metrics, seller support case management, and listing compliance.</li><li>Communication Skills: Exceptional written communication skills for crafting professional customer responses, drafting B2B quotes, and writing effective Amazon appeals.</li><li>Project Management: Proven ability to thrive in a multi-tasking environment, effectively prioritizing urgent compliance tasks alongside ongoing optimization projects.</li><li>Problem Solving: Strong analytical skills with a track record of successfully troubleshooting listing errors, stranded inventory, and account policy warnings.</li></ul>Preferred Qualifications<ul><li>Experience utilizing advanced Amazon optimization tools like Data Dive.</li><li>Familiarity with leveraging AI tools (such as custom GPTs) for copywriting, keyword research, and workflow efficiency.</li><li>Knowledge of emerging Amazon search technologies and optimizing content for Rufus compatibility.</li><li>Previous experience managing Amazon MCF and AWD workflows.</li><li>Background in handling brand registry, trademark disputes, and intellectual property appeals within Amazon.</li></ul>Job Type: Full-timePay: Rs220,000.00 - Rs280,000.00 per monthWork Location: Remote

Amazon Account Coordinator

MedOne Benefit Solutions

<div>Description:

Position Overview: The Clinical Account Coordinator works collaboratively with and through MedOne personnel to effectively maintain clinical account processes, triage and resolve administrative and operational inquiries, and contribute positively to Clinical Account Management team and company goals.
About MedOne: MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price. 
What You'll Do:<ul><li>
Independently researches, analyzes, and resolves routine clinical account&ndash;related administrative issues and inquiries, collaborating with Clinical Account Managers and internal partners as appropriate.</li><li>
Assists Clinical Account Managers with day-to-day administrative duties, including monitoring and managing Clinical Team Help Desk requests and CAM-tagged issues.</li><li>
Triages incoming communications requiring Clinical Account Management input, including assisting with management of shared CAM group email inboxes and other intake channels.</li><li>
Categorizes and prioritizes requests based on urgency, clinical relevance, and required level of CAM involvement.</li><li>
Collaborates on projects involving gathering, organizing, and tracking clinical account data, documentation, and workflows.</li><li>
Interprets and communicates clinical operational processes and administrative workflows to assist with issue resolution and process improvement.</li><li>
Assists with administrative components of specialty review authorization processes, including specialty pharmacy assignment.</li><li>
Supports intake, review, submission, and tracking of specialty review authorization administrative applications.</li><li>
Coordinates with Pharmacy, Clinical, Operations, and Account Management teams to facilitate timely processing of requests.</li><li>
Works with Clinical Account Managers on new client, vendor, and clinical program onboarding tasks.</li><li>
Creates and maintains internal materials including templates, job aids, and training documentation.</li><li>
Contributes to CRM maintenance, reporting support, and workflow enhancement projects.</li><li>
Maintains confidentiality and compliance with HIPAA and organizational policies.</li><li>
Must possess a valid driver&rsquo;s license, insurance, and reliable personal vehicle.</li></ul>
What You Will Bring to MedOne:<ul><li>
Associate degree in business, communications, or related area or equivalent work experience in a related field</li><li>
Strong time management and prioritization skills in an environment that can present frequent interruption</li><li>
Demonstrated desire to learn new information and share knowledge amongst the team and cross-functionally</li><li>
Strong organizational skills to compile, track, and complete tasks independently and cross-functionally</li><li>
Proactively communicate task and issue status with clarity and concision</li><li>
Basic knowledge of Microsoft Excel, Word, Outlook, and PowerPoint</li><li>
Ability to exercise discretion with sensitive clinical information.</li></ul>
Why Join MedOne? At MedOne, we believe that a healthy team is a happy team. We offer a collaborative work environment, competitive benefits, and opportunities for growth&mdash;all while helping to make a difference in people&rsquo;s lives. Our top core value is to prioritize your well-being. To support you in living this value, we offer:<ul><li>
Competitive salary and bonuses that reward your performance.</li><li>
Comprehensive health, dental, and vision insurance + additional benefits</li><li>
401(k) with company match to secure your future.</li><li>
Generous paid time off and holidays.</li><li>
Opportunities for professional growth and development.</li><li>
A vibrant and collaborative work culture.</li></ul>
Location: Offices in either Dubuque, IA, or Kansas City, MO, or the position can be remote within the United States.
Employment Type: Full Time, Salary/Exempt Position
Hours: Hours may vary within our normal business hours.
Reports to: Director of Clinical Account Management
Travel: Position will require travel up to 15% including overnight stays and air travel
How to Apply: If you're enthusiastic about helping others and eager to join a dynamic team, we&rsquo;d love to hear from you. Apply now and take the first step toward a rewarding career at MedOne! You can submit your application through our careers page.
MedOne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Offers are contingent on passing a background check and drug screen.
Requirements:</div>

Clinical Account Coordinator

Faebl Studios

We are a performance marketing agency built exclusively for private addiction treatment and behavioral health facilities. We don't work with anyone else. Every Google Ads campaign we run, every landing page we build, every piece of content we publish is in service of one outcome: connecting people who need treatment with the facilities that can help them.We were founded by two people in long-term recovery. That shapes everything about how we operate.We're a small, fast-moving team based in Los Angeles. The work is serious, the culture is not precious, and the opportunity for someone early in their career to learn and grow here is real.The RoleThis is a ground-floor opportunity for someone who wants to learn how a modern marketing agency actually runs, from the inside.You'll sit at the center of our delivery team, working directly with our Client Success Manager and getting regular exposure to our CEO. Your job is to make sure the right work gets done by the right people at the right time, and that nothing falls through the cracks. That sounds simple. It isn't always. But if you're the kind of person who finds genuine satisfaction in a clean ClickUp board and a smoothly executed deliverable, you'll thrive here.This isn't a role where you'll be handed a narrow lane and told to stay in it. You'll touch Google Ads, SEO, social media, landing page strategy, client reporting, and WordPress. You'll be in meetings where real decisions get made, and you'll be responsible for turning those decisions into action.If you want a job where you can put your head down, do your small piece, and go home, this isn't it. If you want a job where you can learn fast, own real things, and grow into whatever you're capable of, keep reading.What You'll Own<ul><li>ClickUp management: You're the reason nothing dies in a backlog. You join meetings, document deliverables, assign tasks to the right people with clear instructions and due dates, and follow up when things are overdue. This is non-negotiable.</li><li>Cross-channel coordination: Our Google Ads, SEO, and Social teams need to talk to each other. Keyword plans, content calendars, campaign briefs. You're the connective tissue that makes sure the right information gets to the right person at the right time.</li><li>Reporting: Pulling weekly and monthly performance data from Google Ads, GA4, and Agency Analytics so our senior team can spend their time analyzing rather than extracting.</li><li>Landing page management: We have a portfolio of active landing pages across our client portfolio. You'll monitor conversion performance, flag opportunities, coordinate copy updates, and come up with ideas to vet with the team. You'll also proactively identify where new landing pages should be spun up.</li><li>WordPress / web updates: When a client needs a page updated, an image swapped, or a form fixed, that comes to you. You execute it or coordinate it, and you make sure it's done fast.</li><li>Quality checks: Before deliverables go out, someone needs to make sure they match the brief. That's you.</li><li>General delivery support: Whatever Avery (our CSM) needs to move faster and serve clients better, you help make that happen.</li></ul>What We're Looking ForNo specific number of years of experience required. Here's what actually matters:<ul><li>You're obsessively detail oriented. Your sock drawer is impressively organized. You naturally track things, follow up on things, and notice when something is about to fall through the cracks.</li><li>You're curious about digital marketing. You don't need to know everything, but you need to want to learn everything.</li><li>You can write clearly. Not fancy, just clear.</li><li>You have some familiarity with WordPress. You don't need to be a developer. You need to be comfortable enough to execute basic updates without breaking things.</li><li>You're comfortable in Google Workspace (Docs, Sheets, Slides) and pick up new tools quickly.</li><li>You want to work at a startup. You understand what that means: things move fast, roles evolve, you'll sometimes be figuring it out as you go, and that excites you rather than scares you.</li><li>You want direct access to leadership and you'll actually use it.</li></ul>Bonus if you have experience with Google Ads, ClickUp, Agency Analytics, or any marketing analytics platform.Why This JobYou'll work directly with our CEO and Client Success Manager from day one. There's no middle management layer insulating you from how decisions actually get made. If you're paying attention, you'll learn more in a year here than you would in five years somewhere bigger.The recovery industry is unlike any other. The work matters in a concrete, measurable way. We're not selling software subscriptions or optimizing ad spend for e-commerce brands. We're helping people find treatment. That's the context you'll be operating in every day, and for the right person, it means something.We're growing. This role has a real ceiling, which is to say it doesn't have one. Where you take it depends on you.Logistics<ul><li>Full-time, W-2</li><li>Hybrid schedule: minimum 3 days in office (Tuesday-Thursday standard); additional remote days flexible</li><li>Office: 145 S Fairfax Ave, Los Angeles, CA 90036</li><li>Compensation: $48,000-$65,000 depending on experience</li></ul>Pay: $48,000.00 - $65,000.00 per yearWork Location: Hybrid remote in Los Angeles, CA 90036

FedEx Logistics

<div>To engage and collaborate with FedEx Trade Networks internal and external customers in facilitating fast, accurate, and compliant transactions with Customs and Border Protection (CBP) and Partner Government Agencies (PGAs). 
Facilitate entry processing, as well as pre arrival and post arrival exception resolution.
Prepare, analyze, and/or submit documentation to CBP and PGAs
Develop and maintain a strong relationship with customer's front-line personnel
Support Account Administrators with account management activities (exception logs, special spreadsheets).
Perform route cause analysis as directed by the Account Administrator.
Research and resolve customer billing issues
Coordinate post-entry activities on the customer's behalf
Manage the entry verification process.
Sort and assign department workload
Access clients systems (external systems) as necessary.
Correspond with business partners in various mediums to include written, phone or e-mail.
Produce operational trend reports
Keep business partners apprised of the exception process.
Pre alerts - receive and respond as needed per customer SOP.
Maintain general knowledge of FedEx products and services
Performs other duties as assigned.
Paid Training Provided. 
HS Diploma or GED required. 12 months of brokerage or transportation experience and/or customer service experience required. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Interact with customers, internal staff/departments and management of all levels. Excellent communication skills, verbal and written. 
Preferred Qualifications: Intermediate of above level of experience with MS Suite, data entry to meet quota's with excellent attention to detail. Prior Data entry processing is preferred. Account management experience a plus.
Pay Transparency:
Pay: $17.50
Additional Details: SHIFT: 8 AM to 4:30 PM, Monday through Friday. This Job will require onsite work for 3 months, or until productivity and accuracy standards are met. Thereafter, work from home options will become available based upon company needs. 
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We&rsquo;re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.<ul><li>
Know Your Rights</li><li>
Pay Transparency</li></ul>
FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)
FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.</div>

Managed Account Coordinator

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