account director

Broadspectrum

Account Director Public Relations and Influencer Marketing Job Summary:We are seeking a highly experienced and strategic Account Director to join our dynamic team at Brand Spectrum. As a Account Director, you will play a pivotal role in leading and managing client relationships, driving PR campaigns, and providing strategic counsel to clients. You will be responsible for overseeing a team of Account Managers and Executives, ensuring client satisfaction, and contributing to the growth and success of our PR firm.Key Responsibilities:<ul><li>Client Management:</li><li>Build and maintain strong, trusted relationships with clients.</li><li>Serve as the main point of contact for clients, addressing their needs, objectives, and concerns.</li><li>Develop a deep understanding of clients' industries, markets, and competitors.</li><li>Strategic Planning:</li><li>Develop and implement comprehensive PR and communication strategies for clients.</li><li>Provide strategic counsel to clients on PR and marketing initiatives.</li><li>Monitor industry trends and identify opportunities for clients.</li><li>Team Leadership:</li><li>Lead a team of Account Managers and Account Executives, providing guidance and mentorship.</li><li>Delegate tasks, set clear objectives, and ensure the team meets project deadlines.</li><li>Conduct performance evaluations and support team members in their professional development.</li><li>Campaign Management:</li><li>Oversee the execution of PR campaigns, ensuring they align with client goals and objectives.</li><li>Monitor campaign progress and adjust strategies as needed to achieve desired outcomes.</li><li>Manage budgets and allocate resources effectively.</li><li>Media Relations:</li><li>Develop and maintain relationships with key media contacts.</li><li>Pitch client stories and secure media placements in relevant outlets.</li><li>Monitor media coverage and provide regular reports to clients.</li><li>Crisis Management:</li><li>Develop crisis communication plans and provide guidance to clients during challenging situations.</li><li>Act swiftly and effectively to mitigate reputational risks.</li><li>New Business Development:</li><li>Identify new business opportunities and participate in pitches and proposals.</li><li>Contribute to the growth of the PR firm by expanding the client portfolio.</li></ul>Qualifications:<ul><li>Master's degree in Business Administration, Public Relations, Communications, Marketing, or a related field.</li><li>Minimum 8 years of proven experience in a senior-level PR role, preferably within an agency setting.</li><li>Exceptional communication and presentation skills.</li><li>Strong command over Microsoft Excel, Word and Power point.</li><li>Strong leadership and team management capabilities.</li><li>Strategic thinking and the ability to develop and execute PR strategies.</li><li>Demonstrated success in client relationship management and business development.</li><li>Proficiency in media relations and crisis communication.</li><li>Familiarity with PR tools and software.</li><li>A strong interest in AI tools that help in efficiently delivering Digital and PR jobs.</li><li>Creative problem-solving skills and the ability to work under pressure.</li></ul>Benefits:<ul><li>Opportunities for professional development and training.</li><li>Collaborative and dynamic work environment.</li><li>Chance to work with a diverse portfolio of clients and industries.</li></ul>If you are a strategic thinker, an exceptional leader, and have a passion for driving successful PR campaigns, we encourage you to apply for the Account Director position at Brand Spectrum. Join us in shaping the future of our clients' reputations and growing our firm's success.To apply, please submit your resume, a cover letter, and a portfolio of relevant work.Brand Spectrum is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Type: Full-timePay: Rs200,000.00 - Rs250,000.00 per monthWork Location: In person

Account Director

Thunes

<div>
 
 About Thunes
 
 
 
 Thunes is the Smart Superhighway for money movement around the world. Thunes&rsquo; proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies.
 
 
 Thunes&rsquo; Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more.
 
 
 Members of Thunes&rsquo; Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Thunes&rsquo; Direct Global Network differentiates itself through its worldwide reach, in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure, ensuring Members of the Network receive unrivalled speed, control, visibility, protection and cost efficiencies when making real-time payments globally.
 
 
 Headquartered in Singapore, Thunes has offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo and Shanghai. For more information, visit: https://www.thunes.com/
 
 
 
 Context of the role
 
 
 
 The Account Director will be focused on scaling our relationships with our existing large clients including banks, MTO&rsquo;s, PSPs, wallets &amp; fintechs. You will be responsible for forming deep relationships with these key accounts in KSA. You will be their trusted advisor for our products and services. Leveraging this relationship, you will provide a world class customer experience for your accounts, driving revenue growth through cross and up sell opportunities.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Ensures satisfaction amongst existing accounts to achieve positive account retention and contractual health
 </li>
 <li>
 Develop account plans and strategies and execute on them to increase revenue and market share
 </li>
 <li>
 Continually drive revenue within accounts through cross and up sell opportunities
 </li>
 <li>
 Be an advocate for their business, help the company to understand their demands/needs
 </li>
 <li>
 Work closely with multiple internal functions (e.g. product, sales, compliance, solution delivery and operations) to improve our product and service
 </li>
 <li>
 Ensure excellent communication and internal coordination to roll-out new services taking into factors of market specificity (regulation, competition etc.),
 </li>
 <li>
 Full ownership of customer requests and exploring new opportunities to add value
 </li>
 <li>
 Acts as trusted partner ensuring account retention, contractual health, well-being, and maximum satisfaction of clients
 </li>
 <li>
 Ensures best-in-class, methodical partner management rooted in KPIs
 </li>
 <li>
 Ensures all specific reports and records are completed within timeframe, including utilization of CRM tool with precision
 </li>
 <li>
 Provides timely feedback to leadership about performance, sales activity, account management status and ongoing strategy
 </li>
 <li>
 Initiate and maintain strong working relationship with colleagues and customers to ease communication channels and facilitate resolutions for issues
 
 
 
 </li>
 </ul>
 
 Skills/Qualifications
 
 
 
 You&rsquo;re a natural people person who isn&rsquo;t afraid to get scrappy to solve customer issues; you&rsquo;re excited to become an expert in the high-growth technology businesses that rely on Thunes; you&rsquo;re an energized and organized self-starter; you&rsquo;re highly analytical and have a track record for improving the processes and organizations around you.
 
 
 <ul>
 <li>
 8+ years&rsquo; experience in B2B BD/AM in an enterprise sales environment
 </li>
 <li>
 Extensive hands-on partnerships and/or account management experience working with financial institutions &amp; enterprise clients in KSA
 </li>
 <li>
 Track record of top commercial performance in a Payments business with proven ability to grow revenue share
 </li>
 <li>
 Operationally focused, with an ability to methodically grow a live account, coordinating internal teams using planning, metrics, and organizational structures
 </li>
 <li>
 Evidence of expertise in CSM (customer success management) with a metric driven, rigorous and programmatic framework approach
 </li>
 <li>
 Excellent negotiation skills with the tenacity to drive commercial value in upsell and cross sell scenarios
 </li>
 <li>
 Strong decision maker, able to prioritize through competing demands and complex problems
 </li>
 <li>
 Ability to manage multiple stakeholders, including compliance, legal, solutions delivery, treasury, and finance
 </li>
 <li>
 Driven, flexible, self-motivated, go-getter, able to accept change and with the ability to work at pace in a rapidly growing and changing environment
 </li>
 <li>
 Analytical ability to manage complex reporting, pricing, and cost considerations
 
 
 
 </li>
 </ul>
 
 Sound like you? Apply now!
 
</div>

Merge

<div><div>Merge Storytelling and Technology

We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide, and Morgan Stanley. With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles. MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers.

Promote Health, Wellness &amp; Happiness

We are committed to promoting health, wellness and happiness in the world by partnering with purpose-driven clients in purpose-driven industries in healthcare, life science, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.</div>
As our Account Director, Client Services, you will...

Sit at the intersection of omni-channel marketing, data, and project management for one or more of our marquee Life Sciences accounts. Your role will be to understand your clients' business objectives and formulate strategies and tactics to bring those goals to life. Your role will also include identifying, leading, and inspiring the right cross-functional talent in order to produce the desired outcomes. Life Sciences experience and insights will be critical in formulating digital solutions. You will also play a role in creating client roadmaps for long-term growth and relationship continuity.

Be Accountable and Responsible
<ul>
<li>Establish credibility with a variety of client stakeholder groups from Marketing, Analytics, IT, and Commercial/Sales orgs within your client organizations</li>
<li>Formulate omni-channel strategies based on client goals across strategy, digital transformation, experience, creative, and front-end/back-end development</li>
<li>Understand how technical platforms and solutions (i.e. Google and Adobe Analytics, SFMC/Marketo, Google Marketing Platforms) can enable client business goals, and be prepared to conduct due diligence on third-party technologies in partnership with Technology and Experience leadership</li>
<li>Demonstrate ability to manage multiple pieces of business and projects simultaneously in a fast-paced environment</li>
<li>Ability to evaluate contemporary marketing and customer experience programs across brands and channels</li>
<li>Grow and diversify client relationships by identifying additional business needs, from brand to communication with a focus on data-driven marketing, experience design, and innovation</li>
<li>Understand digital marketing trends, and bring innovative ideas and solutions to both MERGE teams and clients</li>
<li>Understand Life Sciences headwinds, tailwinds, and market forces, and help clients anticipate changes in their category and the market at large</li>
<li>Recalibrate marketing strategy based on data-driven and industry insights</li>
</ul>
Key Responsibilities:

Client Services/Business Development/Thought Leadership/Project Management:
<ul>
<li>Collaborate and lead internal and external cross-functional teams to drive client projects forward</li>
<li>Proactive communication hub, alerting key stakeholders about interdependencies and implications in omnichannel campaign execution</li>
<li>Become a go-to resource where our client and client partners seek our thought leadership and through that rapport guarantee a greater involvement across all marketing and branding endeavors</li>
<li>Effectively communicate complex data insights to both technical and non-technical stakeholders</li>
</ul>
Data and Analytics Stewardship:
<ul>
<li>Take ownership of your client's data analytics infrastructure to guide their data strategy/BI Roadmaps</li>
<li>Own and maintain a primary data lake for the client, sourcing new data and maintaining legacy data schemas across a variety of Media and Performance data inputs.</li>
<li><ul><li>Google and Adobe Analytics</li>
<li>Display/Email/Search/Social media platform performance data streams</li>
</ul></li><li>Interface directly with client as an internal stakeholder to understand their data needs and provide them the right outputs to drive their business decisions</li>
<li>Ongoing data quality control and proactive data cleansing guidance</li>
</ul>
Qualifications:
<ul>
<li>10+ years of experience in an advertising agency, marketing services, or consulting experience.</li>
<li>Bachelor's Degree or equivalent work experience</li>
<li>Life Science Industry experience a plus</li>
<li>Deep understanding of digital strategy and execution across channels</li>
<li>Experience in developing multi-touch, targeted customer journeys - Marketo and CDP experience a plus</li>
<li>Advanced client management and relationship skills, especially as it relates to expanding business within existing clients</li>
<li>Strong proficiency in data analytics/business intelligence/data visualization - SQL experience a plus</li>
<li><ul><li>Familiarity with data visualization tools (e.g., Domo, Tableau, Qlik, Looker)</li>
</ul></li><li>Excellent communication and collaboration skills</li>
<li>Strong working knowledge of contemporary marketing and customer experience initiatives</li>
<li>Emphasis on building relationships across client departments, from marketing to commercial, to IS, and procurement</li>
<li>Commitment to the client, attention to detail, and strong problem-solving ability&ndash;energized by growing a client business</li></ul> 


#LI-JK1

#LI-HYBRID

At MERGE, we're committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we're proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $98,000-$118,000, based on the individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life &amp; Disability Insurance, Flexible Time off &amp; Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.<div>
And here's how we live our values at MERGE
<ul>
<li>Ability. Mastering our craft</li>
<li>Agility. Delivering with a growth mindset</li>
<li>Humility. Collaborating for shared success</li>
</ul>
MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!</div></div>

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