account director

Ten Lifestyle Group

<p></p><div><p>At Ten our goal is simple, to become the most trusted service business in the world.</p><p>
We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. We deliver our service through a combination of Ten&rsquo;s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members.
</p><p>Will you help take us there?</p><p></p><p>
We are looking for an <b>Account Director</b> to join our new team in Riyadh. In this role, you will be instrumental in building Ten&rsquo;s Business in one of its most high-profile and fast growing markets, as you lead our commercial relationships across both Clients and Partners, developing existing relationships, negotiating new strategic partnerships, and leading marketing initiatives.</p><p>
This is more than a leadership role. It&rsquo;s your chance to define our position in the region, make market-shaping decisions, and create results that influence Ten&rsquo;s global business.</p><p></p><p><br>
Your key priorities will be:
</p><p></p><p><b>Strategic Account Growth</b></p><ul><li>
Develop and deliver an ambitious Growth Plan by building a strong network of stakeholder relationships within the client organization and influencing client strategy to unlock growth opportunities.</li></ul><p></p><p><b><br>
Account Management</b></p><ul><li>
Oversee the successful delivery of the corporate programme(s), meeting shared objectives and success metrics.</li><li>
Manage the governance process, with monthly meetings and quarterly strategic business reviews.</li><li>
Resolve day-to-day issues promptly and escalate appropriately.</li><li>
Share good news both externally and to relevant teams internally.</li><li>
Provide accurate, timely reports, analysing trends and translating insights into actionable plans.</li><li>
Raise invoices in a timely manner and ensure payment is promptly received.</li></ul><p></p><p><b><br>
Partnership and Proposition Development</b></p><ul><li>
Identify key partnerships in the region and negotiate a range of assets for the local market that drive engagement and strong NPS.</li><li>
Monitor trends in luxury travel and lifestyle and develop the proposition accordingly to ensure our service remains cutting-edge and desirable.</li><li>
Arrange and manage partner activities, as appropriate, such as networking soir&eacute;es, training sessions, ensuring they are well-organized and impactful.</li></ul><p></p><p><b><br>
Marketing and Communications</b></p><ul><li>
Develop and execute campaigns featuring the best mix of assets to meet the specific success metrics of the programme.</li><li>
Networking and hosting member-facing events from time to time.</li></ul><p></p><p><b><br>
Requirements</b></p><ul>
<li>
8+ years of experience in a commercial role (Account Director, Partnership Manager or similar)</li>
<li>Proven track record of managing significant partnerships with well-known brands in sectors such as travel, luxury or financial services in the region.</li>
<li>Good understanding of the demands of service-led industries (luxury, hospitality, travel, concierge) and high net worth customers and how to exceed expectations.</li>
<li>Ability to demonstrate tangible growth and impact in previous roles.</li>
<li>Ability to build trust and influence quickly with both clients and internal teams.</li>
<li>Fluent in English and Arabic.</li>
</ul><p></p><p><b>
Location:</b> Riyadh - Saudi Arabia (100% on site)</p><p><b>
Benefits</b></p><p><b>
At Ten, employees are at the heart of everything.</b></p><p>
The company promotes a culture of recognition &ndash; through regular performance reviews and the annual Extra Mile Awards for outstanding achievements. Employees are encouraged to incorporate their personal goals and interests into their careers and receive support on their development journey.</p><p></p><p><b>
What Ten offers:</b></p><ul><li>
Attractive compensation package: Competitive salary, performance-based bonus, and the Ten Loyalty Rewards program</li><li>
Vacation policy: Paid vacation plus one additional day for volunteer work</li><li>
Sabbaticals: One month of paid leave every five years</li><li>
Remote Working Holidays</li></ul><ul>
<li>Exclusive employee discounts: Access to exclusive travel and lifestyle offers, just like our premium clients</li>
<li>Dynamic work environment: Diverse tasks in an international team</li>
<li>Career opportunities: Development prospects in an agile, growing company</li><li>
Inclusive company culture: Diversity and collaboration are highly valued</li></ul><p></p><p><b>
Our Commitment to Diversity:</b></p><p>
We promote diverse perspectives, cultures, and experiences. Diversity is a core part of our company philosophy, and we are committed to an inclusive work environment. All aspects of our collaboration &ndash; from hiring to promotion &ndash; are based on performance, competence, commitment, and business needs.</p><p><i>
Ten works exclusively with a selected list of preferred recruitment agencies. Please note that we are currently not accepting any additional agencies. Ten Group is not responsible for fees related to unsolicited applications.</i></p></div>

Account Director

Imagination

<div><h3 class="jobSectionHeader"><b>Description</b></h3><div><br>
The <b>Account Director</b> is responsible for managing the day-to-day business across client projects. This includes acting as the client&rsquo;s trusted partner and point of contact for all new project briefs. In addition, the <b>Account Director</b> also converts briefs from Proposal to WIP while managing a project team, with the support of Imagination&rsquo;s creative and production leads.</div><h3 class="jobSectionHeader"><b><br>
Key Responsibilities</b></h3><div><b><br>
Client:</b></div><ul>
<li>Ability to build and grow strong client relationships, as well as displaying an understanding of the client business that allows us to help influencing their thinking</li>
<li>Provide highly responsive client service ensuring very high levels of client satisfaction</li>
<li>Manages reverse brief process with clients</li>
<li>Propose new initiatives that help sustain and develop the account</li>
<li>Effectively manage client communication, status updates and briefings to ensure the client is aware of delivery schedule</li>
<li>Constantly looks for opportunities to grow their clients business</li>
<li>Build relationships with your clients key external agencies</li>
<li>Manages client project debrief process</li>
<li>Oversee a team of account managers and coordinators, providing them guidance and checking quality of work</li>
</ul><div><b>Creative / Project:</b></div><ul>
<li>Play internal client at all stages of the project. You will come to be respected for your understanding of the client, their brand and their business priorities</li>
<li>Design, understand and manage the scope and its deliverables lists</li>
<li>Work closely with creative teams, production team and third party suppliers in developing briefs, timelines and running day-to-day the projects</li>
<li>Design and collaborate on a workback schedule with all departments. Ensure deadlines are communicated internally and externally and delivered accurately</li>
<li>Ensure internal departments have necessary information to execute on the deliverables list and communicate with clients on those needs</li>
<li>Ownership of agenda, meetings &amp; client calls</li>
<li>Work with Resource Management to manage client workload (current and forecast)</li>
<li>Works closely with the specialized Production Leads in the delivery of projects</li>
<li>Oversee budgets, change orders, and fee structure</li>
<li>Understand burn reports</li>
<li>Manages internal project debriefs</li>
<li>Manages the case study production process to ensure your clients projects are added to our case study library</li>
</ul><div><b>Financial / Commercial:</b></div><ul>
<li>Oversees the project budget creation process and schedules. Reviews and approves the project budgets and schedules to ensure they are in line with the overall project delivery timelines</li>
<li>Accountable for all project revenue. Meet/exceed all defined project revenue targets defined by the client. Monitored and reported monthly</li>
<li>Work closely with your Client Service, Director in the growth and development of your clients</li>
<li>Ensures Team process compliance (creative, financial &amp; system)</li>
<li>Accountable for timely reconciliation and client communication</li></ul><br>
<h3 class="jobSectionHeader"><b>
Skills, Knowledge and Expertise</b></h3><br>
<ul>
<li>
10 + years experience working in an agency environment</li>
<li>Has sound experience across multiple channels specifically events, experiential activations, exhibition design, digital, social media, screen content production and marcomms programs</li>
<li>The ability to work on and manage multiple projects concurrently</li>
<li>Excellent presentation, communication and client liaison skills</li>
<li>Excellent verbal and written communication skills to effectively communicate with clients, cross-functional teams, and internal stakeholders</li>
<li>Team player, must be flexible, inclusive, positive and helpful</li>
<li>Excellent attention to detail</li>
<li>Leads by behavior and attitude, not through position or tenure</li>
<li>Thinks strategically &ndash; knowledge of Imagination and Client practices</li>
<li>Inspires creativity and innovation &ndash; imagines creative solutions</li>
<li>Drives results &ndash; achieves high levels of customer satisfaction</li>
<li>Strong team player, able to collaborate effectively with cross-functional teams and internal stakeholders to achieve client objectives</li>
<li>A strong leader, able to motivate and inspire their team and cross-functional teams to achieve client objectives</li>
<li>Exceptional problem-solving skills to identify potential issues and develop creative solutions to resolve them</li>
<li>Strong relationship-building skills to build and maintain positive relationships with clients, cross-functional teams, and internal stakeholders</li>
<li>Ability to manage multiple projects simultaneously, prioritizing tasks and resources to ensure that all projects are completed on time and within budget</li>
<li>Flexibility and adaptability, able to adjust to changing client needs and market conditions</li>
<li>Strong organizational skills, able to manage project timelines, budgets, and resources effectively</li>
<li>Ability to work weekends and holidays on occasion as required by client workload</li>
<li>Must be able to travel internationally for up to two weeks at a time.</li></ul><br>
<h3 class="jobSectionHeader"><b>
Benefits</b></h3><div><b><br>
What we can offer you:</b></div><ul>
<li>Work with a state-of-the-art product and deliver it to exciting and innovative brands</li>
<li>Learning and development opportunities that contribute to professional growth</li>
<li>A fun, engaging work culture</li>
<li>Be part of a mission-driven team that values agility, integrity, and excellence</li>
<li>Opportunity to contribute to large-scale, high-impact projects from day one</li>
</ul><div><b>Benefits and perks offered:</b></div><ul><li><ul>
<li>Comprehensive paid time off benefits</li>
<li>Hybrid work model, where our team comes into the office a minimum of 3 days per week</li>
<li>Generous parental leave</li>
<li>Up to 4% safe harbor company 401k match</li>
<li>Comprehensive, low-cost health benefits</li></ul></li></ul><br>
<h3 class="jobSectionHeader"><b>
About Imagination</b></h3><div></div><div><br>
<b>
&lrm;Imagination:</b><br>
Imagination is The Original Experience Design Agency. Founded over 50 years ago, we apply the power of our collective imagination to creative, commercial, and cultural challenges, creating experiences that move people. We specialise in Consulting, Destinations, Content and Live Events.<br>
<br>
We have 13 global studios worldwide, united by a deep understanding of what moves people on a human level, and a determinedly independent spirit. Imagination was officially certified as a Newsweek Most Loved Workplace&reg; 2023.<br>
<br>
Our clients include Major League Baseball, Visa, Amazon, Ford, LVMH, Harley-Davidson, and Google.<br>
<br>
For more information, please visit imagination.com or follow @imaginationglbl on social.<br>
<br>
<b>Our Beliefs and Behaviours:</b><br>
We have identified four foundational beliefs that underpin Imagination. More powerful than generic corporate values, they motivate us to act, to foster the behaviours that lead to success:<br>
<br>
We believe curiosity is the root of original insights and ideas... so we look at the world with fresh eyes, we experiment, invent and up-end conventions.<br>
<br>
We believe rigour results in better choices... so we ask precise, provocative questions.<br>
<br>
We believe bravery tames the unknown... so we demand ambition, confident that together we can meet &lsquo;never been done before challenges&rsquo;.<br>
<br>
We believe respect builds stronger teams and continued success... so we recognise the uniqueness and unique potential in each individual, we are accountable to each other, we play as a team.<br>
<br>
<b>Global Inclusivity Statement:</b>
</div><div>At Imagination we value diversity, equity and inclusion as principles that make us stronger, more innovative and more creative as an organisation.</div><div></div><div><br>
As a team and a business we know that creativity thrives in teams and organisations that comprise diverse groups of people, embracing diverse perspectives, where people feel able to share their whole selves.</div><div></div><div><br>
That&rsquo;s why we are committed to fostering an environment where every individual, regardless of race, religion, gender identity, age, sexual orientation, disability, veteran status, neurodiversity, socio-economic background, or indigenous identity, feels valued, respected, and empowered to succeed.</div><div></div><div><b><br>
Our Beliefs and Behaviours</b></div><div>
By living our core behaviours, being <b>curious, rigorous, brave </b>and<b> respectful,</b> we remain dedicated to building a workplace and a world where everyone is seen, heard, and has the opportunity to thrive.</div><div></div><div><br>
<b>
Curiosity</b> sparks innovation - We seek out diverse perspectives, challenge assumptions, and embrace new ways of thinking.</div><div></div><div><br>
<b>
Rigour </b>ensures impact - We approach our work with discipline and dedication, ensuring that these beliefs are not just words, but lived experiences.</div><div></div><div><br>
<b>
Bravery</b> stands up for what&rsquo;s right - We confront biases and advocate for progress.</div><div></div><div><br>
<b>
Respect</b> is fundamental - We foster and encourage open dialogue and challenge ideas constructively.</div><div></div><div><b><br>
Our Commitment</b></div><div>
We expect our team to actively foster a safe, empowering, and inclusive culture. Our commitment extends beyond our workforce to our partners and suppliers, who we hold to the same standards of inclusivity and non-discrimination.</div></div>

<div><div><h3 class="jobSectionHeader"><b>About VML</b></h3>
<p>
VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestl&eacute;, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave&trade; Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement &amp; Optimization. In addition, VML's specialist health network, VML Health, is one of the world's largest and most awarded health agencies. VML's global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, S&atilde;o Paulo, Shanghai, Singapore, and Sydney.</p>
<p>
VML is a WPP agency (NYSE: WPP). For more information, please visit www.vml.com, and follow along on Instagram, LinkedIn, and X.</p></div><p>
VML KSA is looking for an <b>Account Director</b> to lead the day-to-day management of a major telecommunications corporate communications mandate. This role requires a senior client partner who can operate in a fast-paced environment, deliver consistently high-quality work, and guide both internal teams and client stakeholders to ensure corporate messaging is aligned, accurate, and impactful in the Saudi market.</p>
<h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3>
<ul><li>Own the day-to-day senior client relationship, acting as a trusted partner across corporate communications stakeholders.</li>
<li>Lead account planning and delivery across corporate communications initiatives, ensuring quality, timelines, and budget control.</li>
<li>Manage and mentor a team of 2&ndash;3 executives/managers, ensuring clear delegation, coaching, and performance development.</li>
<li>Coordinate cross-functional agency resources (strategy, creative, content, production, social, PR partners as applicable) to deliver integrated outputs.</li>
<li>Drive strong project management: timelines, approvals, risk management, and stakeholder alignment&mdash;internally and externally.</li>
<li>Ensure corporate messaging consistency across Arabic and English deliverables, with strong attention to detail and tone of voice.</li>
<li>Provide counsel to the client on best practices for corporate communications in KSA, including cultural sensitivity and reputational considerations.</li>
<li>Prepare and lead status meetings, QBRs, project kick-offs, and senior stakeholder presentations.</li>
<li>Anticipate client needs, manage expectations, and handle urgent requests with composure and professionalism.</li>
<li>Maintain accurate account documentation (scopes, timelines, contact reports, budgets, and billing coordination).</li>
</ul><h3 class="jobSectionHeader"><b>Required Experience &amp; Qualifications</b></h3>
<ul><li>Minimum 6 years of experience in an advertising agency (account management/client servicing).</li>
<li>Proven track record managing large-scale corporate clients with multiple stakeholders and governance.</li>
<li>Industry experience in at least one of the following: Telecom, Technology, Government/Semi-Gov.</li>
<li>Native Arabic (with strong writing skills) and fluent English are non-negotiable.</li>
<li>Strong understanding of the Saudi market, and ability to align work with corporate messaging frameworks and reputational considerations.</li>
<li>Demonstrated leadership experience managing and developing junior account team members.</li>
<li>Strong organizational and commercial acumen (scope control, prioritization, and delivery under pressure).</li>
</ul><h3 class="jobSectionHeader"><b>Key Attributes (Critical for This Mandate)</b></h3>
<ul><li>Comfortable in a fast-paced, demanding client environment.</li>
<li>Patient, committed, and responsive, including willingness to support client requests with evolving timelines, when required.</li>
<li>High accountability, calm under pressure, and able to manage ambiguity and shifting priorities.</li>
<li>Exceptional attention to detail</li>
</ul><h3 class="jobSectionHeader"><b>What Success Looks Like</b></h3>
<ul><li>Client stakeholders view you as a reliable, senior partner who protects quality while enabling speed.</li>
<li>Projects are delivered on time, with clear governance and minimal rework.</li>
<li>Corporate messaging is consistent, culturally fluent, and aligned to business priorities.</li>
<li>The account team is motivated, structured, and performing at a high level.</li>
</ul>
<p>#LI-EMEA</p><div><p>
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</p>
<p>
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.</p>
<p>
When you click &quot;Submit Application&quot;, this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.</p></div></div>

Kantar

<div><div>We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.</div><div></div><div>
To start a career that is out of the ordinary, please apply...</div><div></div><div>
Job Details</div><div>
We are looking for an Account Director to join our Quantitative team in Cairo!</div><div></div><div>
What you'll be doing:</div><ul><li><div>
Interact with key clients on a day-to-day basis, advising to proactively address needs, provide thought leadership and solve business problems that drive satisfaction.</div></li><li><div>
Lead strategically and commercially across all research domains within the Quantitative department.</div></li><li><div>
Be part of our senior leadership team and manage a team of associate directors, supporting them on technically and commercially.</div></li><li><div>
Supervise and deliver against specific account revenue targets, as well as, plan and forecast future revenue across client accounts.</div></li></ul><div></div><div>
The skills &amp; experience you&rsquo;ll need:</div><div></div><div>
We are looking for someone with a flair for building new and nurturing existing relationships with clients and internal stakeholders. In addition, you will need:</div><ul><li><div>
A Bachelor&rsquo;s Degree in Economics or Business Administration or any relevant degree.</div></li><li><div>
Proven experience (6+ years) leading large quantitative research studies. Experience with brand health tracking, segmentation, U&amp;As, market sizing and other marketing research techniques.</div></li><li><div>
Strategic and commercial client partnering experience, proactively delivering on agreed deliverables and identifying new opportunities for further collaboration.</div></li><li><div>
People management experience.</div></li><li><div>
Fluent in both English &amp; Arabic.</div></li></ul><div></div><div>
Why join Kantar?</div><div></div><div>
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, nobody knows people better than Kantar.</div><div></div><div>
And because we know people, we like to make sure our people are looked after as well. Equality of opportunity for our people are our highest priority, and we encourage our people to work in a way that supports their health and wellbeing. While we encourage our colleagues to spend part of their working week in the office, we understand no one size fits all, and we&rsquo;re flexible in our approach to ensure people feel included and accepted.</div><div></div><div>
We&rsquo;re committed to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, which is why we welcome applications from all background and sections of society. Even if you feel like you&rsquo;re not a perfect fit, we&rsquo;d love to receive your application and talk to you about this job or others at Kantar.</div><div></div><div>
Interested?</div><div></div><div>
Send us your CV today by formally applying through Kantar's careers website.</div><div></div><div>
For additional questions, you may reach out to Parul Oswal (<div>parul.oswal@kantar.com</div>)</div><div></div><div>
#LI-PO1</div><div>
#LI-Hybrid</div><div></div><div>
Location</div>
Cairo, Downtown MallEgypt<div></div><div>
Kantar Rewards Statement</div><div>
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.</div><div></div><div><br>
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that&rsquo;s out of the ordinary and join us.</div><div></div><div><br>
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.</div><div></div><div><br>
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.</div><div></div><div>
Kantar is the world&rsquo;s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar&rsquo;s 30,000 people help the world&rsquo;s leading organisations succeed and grow.</div></div>

Account Director, Quantitative Research

Adecco

<div>
 <p>
  What We're Looking For
 </p>
 <p>
  <br/>
 </p>
 <p>
  ● 5+ years of enterprise B2B sales experience, with a strong track record of opening new accounts and closing complex, high-value deals
 </p>
 <p>
  ● Background in EdTech, L&amp;D, HR technology, or workforce solutions &mdash; you understand how organisations think about talent development, and you know how L&amp;D buying decisions get made
 </p>
 <p>
  ● Suffi cient knowledge of AI and digital technologies to hold credible conversations with technical and business leaders about AI upskilling programs &mdash; you don't need to be a data scientist, but you need to understand the landscape well enough to be a trusted adviser
 </p>
 <p>
  ● Experience managing long, multi-stakeholder sales cycles where you're building a business case as much as closing a deal
 </p>
 <p>
  ● A consultative, problem-fi rst approach to sales &mdash; you're not selling off the shelf, you're designing a solution through dialogue
 </p>
 <p>
  ● An established network in Saudi Arabia across corporate, government, or public sector organisations, or a clear, credible plan to build one
 </p>
 <p>
  ● Fluency in both Arabic and English, written and spoken &mdash; you'll switch between both depending on the client and the room
 </p>
 <p>
  ● Deep familiarity with Salesforce for pipeline management, activity tracking, and forecasting
 </p>
 <p>
  ● Based in Saudi Arabia, with fl exibility to travel within the Kingdom and regionally
 </p>
 <p>
  <br/>
 </p>
 <p>
  Interested candidates can share their CVS -
  <u>
   Remya.Raghvan@adecco.com
  </u>
 </p>
</div>


Sales Account Director

dsquares

<div><p>Dsquares specializes in offering loyalty programs that bring our clients closer to their consumers.</p><p>
Through our different range of solutions, we deliver end-to-end experience, managing and</p><p>
executing all technical, operational, and commercial aspects of our customers&rsquo; loyalty programs.</p><p>
From full loyalty programs, couponing solutions to interactive directory services, coupled with an</p><p>
extensive network of merchants, Dsquares serves some of the most loved brands in the region.</p><p>
Our People are our Brand - Developing seamless loyalty solutions is only possible when we&rsquo;ve got</p><p>
a great team on our side. Our culture is open and empowering. If you are passionate and driven,</p><p>
you will fit right in.<br>
<br>
<b>About the Role:</b></p><p>
At Dsquares, Account Management is not about servicing clients &mdash; it&rsquo;s about <b>building long-term partnerships that create value, loyalty, and growth</b>.</p><p>
The Account Management Director is the custodian of our client relationships, leading strategic partnerships with key clients and ensuring Dsquares delivers meaningful, measurable impact across engagement, loyalty, and experience. This role blends <b>commercial leadership, relationship depth, and cultural stewardship</b>, turning clients into advocates and ambassadors of the Dsquares brand.</p><p><b>
Requirements</b></p><p><b>
Duties &amp; Responsibilities:</b></p><p><b>
Client Strategy &amp; Relationship Leadership</b></p><ul>
<li>
Act as senior strategic partner to key clients, understanding their business objectives and translating them into value-driven solutions</li>
<li>Build trusted, long-term relationships with C-suite and senior stakeholders</li>
<li>Lead high-stakes client negotiations, renewals, and contract discussions</li>
<li>Anticipate client needs and proactively propose growth opportunities</li>
</ul><p><b>
Revenue Growth &amp; Commercial Performance</b></p><ul>
<li>
Own account revenue targets, retention, and expansion (upsell/cross-sell)</li>
<li>Drive account planning and forecasting in partnership with Sales and Finance</li>
<li>Identify new opportunities within existing portfolios and convert them into measurable growth</li>
<li>Ensure profitability and margin discipline across accounts</li>
</ul><p><b>
Team Leadership &amp; Capability Building</b></p><ul>
<li>
Lead, coach, and develop Account Management Managers &amp; Senior Account Management Managers</li>
<li>Set clear performance expectations, KPIs, and development plans</li>
<li>Foster a high-performance, client-centric culture</li>
<li>Act as escalation point for complex or sensitive client matters</li>
</ul><p><b>
Operational Excellence</b></p><ul>
<li>
Ensure seamless delivery in collaboration with internal teams (Sales, Product, Marketing, Operations)</li>
<li>Establish and optimize account management processes and governance</li>
<li>Monitor client satisfaction, service quality, and delivery performance</li>
<li>Drive consistency in reporting, reviews, and account health metrics</li>
</ul><p><b>
Stakeholder &amp; Cross-Functional Collaboration</b></p><ul>
<li>
Partner closely with Sales on acquisition-to-retention handover</li>
<li>Work with Product/Operations to influence roadmap and service enhancements</li>
<li>Represent the voice of the client internally</li></ul><p></p><p><b><br>
Success Metrics</b></p><ul>
<li>
Net revenue retention (NRR) and account growth</li>
<li>Renewal rates and contract value expansion</li>
<li>Portfolio profitability and margin improvement</li>
<li>Forecast accuracy and pipeline conversion</li>
<li>Client advocacy tied to commercial outcomes</li>
</ul><p></p><p><b>
Key Skills &amp; Competencies</b></p><ul>
<li>
Strategic relationship management at senior/executive level</li>
<li>Strong commercial and financial acumen</li>
<li>Leadership and people development capability</li>
<li>Negotiation and influence</li>
<li>Client advocacy with business discipline</li>
<li>Data-driven decision making</li>
<li>Exceptional communication and stakeholder management</li>
</ul><p></p><p><b>
Experience &amp; Qualifications</b></p><p></p><ul>
<li>
8&ndash;12+ years&rsquo; experience in account management, client services, or customer success</li>
<li>Proven experience managing large, complex, or global accounts</li>
<li>Demonstrated leadership of account management teams</li>
<li>Experience driving revenue growth within existing client portfolios</li>
</ul><p></p><p><b>
Required Languages:</b></p><p></p><ul><li><br>
Fluency in Arabic and English (both written and spoken as main communication), and as content creation language</li></ul><p><b>
Benefits</b></p><ul><li>
Comprehensive Wellbeing: Enjoy peace of mind with our private medical insurance and life cover
</li></ul><ul><li>Financial Growth: Reap the rewards of your hard work with our annual profit share and competitive compensation packages.</li>
<li>Work-Life Balance: Achieve optimal well-being with our hybrid work environment, generous maternity and paternity benefits, and regular team-building events.</li>
<li>Continuous Development: Expand your horizons through our commitment to learning and development opportunities.</li>
<li>Perks and Privileges: Celebrate your journey with us through mobile allowances, transportation support, and a host of other employee-centric perks.</li></ul></div>

Account Management Director

Freeman

<div><div><div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2>
</div><div><div>
mdg, A Freeman Company is a marketing agency with head, heart and a passion for what we do &ndash; delivering measurable results for live event clients in diverse categories like education, healthcare, technology, alternative energy, gummy bears, woodfired pizza, and craft beer (we&rsquo;ll explain those last three later).</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Summary</b></h2>
</div><div><div>
The Marketing Director serves as the primary day-to-day contact for his/her clients. More than a project manager, this position is responsible for providing leadership and strategic guidance as well as ensuring the profitability and success of multiple clients&rsquo; campaigns. The account director is responsible for the development and execution of highly creative and effective marketing solutions for the client. This person will work with his/her account strategist and agency specialists to ensure that the clients&rsquo; needs are met by monitoring and guiding his/her internal team&rsquo;s activities and by maintaining proactive, direct contact with his/her clients. The account director will work closely with the account strategist to inform the client&rsquo;s strategic marketing direction and ensure the campaign&rsquo;s success.</div><br>
<div></div>
<div>
This position will support our Client Services group under our Sales team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 2-3 days per week. The ideal candidate will be located in Chicago, IL.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Essential Duties &amp; Responsibilities</b></h2>
</div><div><ul><li>Act as primary liaison between agency and client. Manage accounts autonomously and proactively address client needs.</li><li>Participate in initial campaign kick-off meeting with new client.</li><li>Lead strategic marketing meetings and client presentations.</li><li>Lead all other client meetings.</li><li>Draft recommended scopes of work and budgets for account strategist approval before going to the client.</li><li>Attend client events and perform research, press management, social media posting, photo/video art direction, etc. as needed.</li><li>Collaborate with account and creative teams, as well as specialists, to execute results- driven campaigns.</li><li>Conduct primary and secondary quantitative and qualitative research and work with account strategist to create strategic analyses and develop personas as well as strategic and tactical plans.</li><li>Lead creative team in brand identity, concept and message platform development.</li><li>Participate in new campaign on-boarding process.</li><li>Participate in internal campaign kick-off meetings and set internal account team roles/expectations.</li><li>Lead the initial creation and weekly updates of the production schedule as well as lead the implementation of campaign tactics and timelines.</li><li>Provide client and account strategist with weekly update emails including status of jobs in progress, updated production schedule and performance stats (as necessary).</li><li>Write project briefs and lead project kick-off meetings.</li><li>Review all internal and client proofs to ensure brand and messaging consistency throughout campaign deliverables and evaluate copy and design to ensure they&rsquo;re strategically on track.</li><li>Develop campaign performance benchmarking/tracking.</li><li>Monitor campaigns to ensure all mdg processes and procedures are followed by account team and all deliverables are high-quality, on target, consistent, develop the campaign concept and are delivered on time and within budget.</li><li>Monitor and report overall campaign performance (external) to ensure client goals are achieved and make recommendations to account strategist for any course corrections.</li><li>Monitor and report overall budget/billing reconciliation and resource allocation (internal) and make recommendations to account strategist for any course corrections.</li><li>Approve project estimates in WMJ.</li><li>Create and submit invoices and POs.</li><li>Open new projects and close completed projects in WMJ.</li><li>Provide weekly client reports to the circle leaders except for the first Friday of each month, send to ownership (with a cc to the circle leaders).</li><li>May manage direct reports and participate in the hiring process.</li><li>Mentor junior account team members.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Education &amp; Experience</b></h2>
</div><div><ul><li>Minimum of 3 years of marketing experience required.</li><li>5+ years marketing experience strongly preferred. Master&rsquo;s degree in related field (business or marketing) may be used in lieu of one year of required experience.</li><li>Marketing agency, B2B event and/or association experience preferred.</li><li>Bachelor&rsquo;s degree in related field (in marketing, public relations, communications, psychology or general business) preferred.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Travel Requirements</b></h2>
</div><div><div>Travel up to 25%</div></div></div><div><div><h2 class="jobSectionHeader"><b>
What We Offer</b></h2>
</div><div><div>
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.</div>
<ul>
<li>Medical, Dental, Vision Insurance</li>
<li>Tuition Reimbursement</li>
<li>Paid Parental Leave</li>
<li>Life, Accident and Disability</li>
<li>Retirement with Company Match</li>
<li>Paid Time Off</li>
<li>Salary range of $85,000-$100,000 based upon experience</li>
<li>Eligible for agency bonus opportunities</li>
</ul></div></div><div><div><h2 class="jobSectionHeader"><b>Diversity Commitment</b></h2>
</div><div><div>
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.</div><br>
<div></div>
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#LI-Hybrid</div></div></div></div></div></div>

Marketing Director

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