account management assistant

rapidsolutions

We are looking for a dedicated and detail-oriented Account Assistant to join our team.Key Requirements:<ul><li>Fast and accurate typing speed (mandatory)</li><li>Good knowledge of MS Office, especially Excel</li><li>Basic accounting knowledge</li><li>Strong attention to detail</li><li>Good communication and organizational skills</li><li>Previous experience is an advantage</li></ul>Salary &amp; Benefits:<ul><li>AED 1,200 Monthly Salary</li><li>Free Accommodation</li><li>Free Lunch</li><li>Health Insurance</li><li>Annual Return Air Ticket</li></ul>Pay: AED1,200.00 - AED1,800.00 per hourWork Location: In person

Account Assistant

Tabby | تابي

<div>
 
 
 Department:
 
 Account Management
 
 
 
 Location:
 
 KSA
 
 
 
 
 Description
 
 
 
 
 
 Workspace Type:
 
 [Onsite - Riyadh]
 
 
 
 
 Department:
 
 Key Account Management
 
 
 
 Job Overview:
 
 
 As an Account Management Specialist, you are a
 
 senior strategic anchor
 
 within our expanding KSA team. You will own our most complex, high-value merchant relationships, moving beyond account maintenance to become a
 
 commercial architect
 
 for their success. You are responsible for the full lifecycle of merchant growth&mdash;designing sophisticated upsell/cross-sell strategies and ensuring Tabby is a core component of their financial ecosystem. Beyond your portfolio, you will serve as a mentor to junior team members and a key collaborator with leadership to refine our operational blueprints as we scale in the Kingdom.
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 
 Strategic Portfolio Mastery:
 
 Drive the commercial roadmap for Tabby&rsquo;s most significant KSA merchants. Identify untapped revenue streams and execute high-level expansion strategies that align merchant business models with Tabby&rsquo;s evolving product suite.
 </li>
 <li>
 
 Executive-Level Alliances:
 
 Cultivate deep, trust-based partnerships with C-suite stakeholders and decision-makers. Serve as a consultant who provides macro-market insights, ensuring Tabby is positioned as a long-term strategic asset rather than just a payment provider.
 </li>
 <li>
 
 Operational &amp; Project Architecture:
 
 Own the design and execution of cross-functional projects across Product, Marketing, and Tech. You won't just participate; you will
 
 optimize the frameworks
 
 that improve merchant onboarding, retention, and lifecycle management.
 </li>
 <li>
 
 Predictive Analytics &amp; Storytelling:
 
 Leverage advanced data sets to build predictive models for account performance. You will lead high-impact Business Reviews (QBRs), translating raw metrics into compelling narratives that drive merchant ROI and preemptive churn mitigation.
 </li>
 <li>
 
 Mentorship &amp; Team Scaling:
 
 As a senior member of a pioneering KSA team, you will provide guidance and mentorship to Account Management Interns and Executives, helping to build a high-performance culture and standardized "best practices."
 </li>
 <li>
 
 High-Stakes Negotiation:
 
 Lead complex negotiations regarding contract renewals, specialized fee structures, and exclusive promotional partnerships to secure Tabby&rsquo;s market share while maintaining merchant profitability.
 
 
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge &amp; Expertise
 
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Business, Economics, or a related quantitative field.
 </li>
 <li>
 
 Experience:
 
 
 2&ndash;5+ years
 
 of proven experience in Account Management, Strategic Sales, or Partnership Management (specifically within FinTech, E-commerce, or Payments).
 </li>
 <li>
 
 Commercial Expertise:
 
 A documented history of significantly growing high-value portfolios and exceeding complex KPIs.
 </li>
 <li>
 
 Advanced Analytical Rigor:
 
 Mastery in interpreting data and using visualization tools (Tableau/Looker) to drive commercial strategy.
 </li>
 <li>
 
 Influential Communication:
 
 Exceptional negotiation and presentation skills in both
 
 Arabic and English
 
 , with the ability to influence C-level stakeholders.
 </li>
 <li>
 
 Leadership Qualities:
 
 Demonstrated ability to lead projects independently and a passion for coaching/mentoring junior talent.
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 <ul>
 <li>
 Deep expertise in the
 
 KSA retail and e-commerce landscape
 
 .
 </li>
 <li>
 Experience in
 
 process automation
 
 or building CRM workflows from scratch.
 </li>
 <li>
 Advanced technical knowledge of payment integrations and API-led products.
 </li>
 <li>
 A "builder" mindset&mdash;excited by the challenge of scaling a new team in a high-growth market.
 
 </li>
 </ul>
</div>

Account Management Specialist

<div>
 
 Department:
 
 Account Management
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Location:
 
 KSA
 
 
 
 Description
 
 
 
 
 Workspace Type:
 
 [Onsite]
 
 
 
 Department:
 
 Key Account Management
 
 
 As an Account Management Executive, you will be the
 
 primary owner
 
 of a diverse portfolio of clients, with a focus on high-growth accounts within the Tabby ecosystem. Unlike the intern level, you are expected to move beyond support and proactively drive the strategic direction of your accounts. You will be responsible for maximizing merchant lifetime value through expert cross-selling, upselling, and the integration of new Tabby features. You will act as a consultant to our partners, ensuring Tabby is deeply embedded in their growth strategy while leading cross-functional projects that optimize our internal operations and product delivery.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Portfolio Growth &amp; Strategy: Lead the strategic planning for high-potential accounts. Perform deep-dive segmentations to identify revenue gaps and execute aggressive growth plans through upselling and cross-selling tailored financial solutions.
 </li>
 <li>
 Relationship Leadership: Build and nurture high-level relationships with key decision-makers (C-level, Heads of E-commerce, etc.). Serve as a trusted advisor who understands their business health and aligns Tabby&rsquo;s roadmap with their commercial goals.
 </li>
 <li>
 Project Leadership: Spearhead strategic initiatives across product, tech, and marketing teams. You won't just contribute; you will own the execution of product launches and operational enhancements that improve the merchant experience across the board.
 </li>
 <li>
 Advanced Analytics &amp; Consulting: Master the use of data to tell a story. You will produce and present high-level business reviews, utilizing complex data sets to provide merchants with actionable insights. You are expected to build and maintain your own dashboards to track KPIs and identify churn risks before they happen.
 </li>
 <li>
 Strategic Problem Solving: Take full ownership of complex account issues. Coordinate across tech and operations to resolve systemic problems, ensuring long-term structural fixes rather than just "band-aid" solutions.
 </li>
 <li>
 Commercial Negotiation: Lead negotiations for contract renewals, fee structures, and promotional participation, ensuring a win-win outcome that secures Tabby&rsquo;s revenue and the merchant&rsquo;s loyalty.
 
 
 
 </li>
 </ul>
 Skills, Knowledge &amp; Expertise
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Business, Marketing, Economics, or a related field.
 </li>
 <li>
 Experience: 1&ndash;3 years of proven experience in Account Management, Sales, or Client Success (preferably in Tech or FinTech).
 </li>
 <li>
 Analytical Rigor: A strong ability to interpret data and translate it into a commercial narrative. You should be comfortable working with large datasets.
 </li>
 <li>
 Communication: Exceptional negotiation and presentation skills in both Arabic and English.
 </li>
 <li>
 Agility: Proven ability to manage a high-volume portfolio while simultaneously leading internal projects with minimal supervision.
 </li>
 <li>
 Tech Savvy: High proficiency in CRM tools (Salesforce/HubSpot) and data visualization tools (Tableau/Looker).
 </li>
 <li>
 Direct experience in the E-commerce, Payments, or FinTech industry in the MENA region.
 </li>
 <li>
 A documented track record of meeting or exceeding Sales/Retention KPIs.
 </li>
 <li>
 Experience in project management or process automation.
 </li>
 <li>
 Advanced Excel/Google Sheets skills (Pivot tables, VLOOKUPs, and complex formulas).
 
 </li>
 </ul>
</div>

Account Management Executive

<div>
 
 Department:
 
 Account Management
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Location:
 
 KSA
 
 
 
 Reporting To:
 
 Faisal Aloreamh
 
 
 
 Description
 
 
 
 
 Workspace Type:
 
 [Onsite - Riyadh]
 
 
 
 Department:
 
 Key Account Management
 
 
 As an Account Management Specialist, you are a
 
 senior strategic anchor
 
 within our expanding KSA team. You will own our most complex, high-value merchant relationships, moving beyond account maintenance to become a
 
 commercial architect
 
 for their success. You are responsible for the full lifecycle of merchant growth&mdash;designing sophisticated upsell/cross-sell strategies and ensuring Tabby is a core component of their financial ecosystem. Beyond your portfolio, you will serve as a mentor to junior team members and a key collaborator with leadership to refine our operational blueprints as we scale in the Kingdom.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Strategic Portfolio Mastery: Drive the commercial roadmap for Tabby&rsquo;s most significant KSA merchants. Identify untapped revenue streams and execute high-level expansion strategies that align merchant business models with Tabby&rsquo;s evolving product suite.
 </li>
 <li>
 Executive-Level Alliances: Cultivate deep, trust-based partnerships with C-suite stakeholders and decision-makers. Serve as a consultant who provides macro-market insights, ensuring Tabby is positioned as a long-term strategic asset rather than just a payment provider.
 </li>
 <li>
 Operational &amp; Project Architecture: Own the design and execution of cross-functional projects across Product, Marketing, and Tech. You won't just participate; you will optimize the frameworks that improve merchant onboarding, retention, and lifecycle management.
 </li>
 <li>
 Predictive Analytics &amp; Storytelling: Leverage advanced data sets to build predictive models for account performance. You will lead high-impact Business Reviews (QBRs), translating raw metrics into compelling narratives that drive merchant ROI and preemptive churn mitigation.
 </li>
 <li>
 Mentorship &amp; Team Scaling: As a senior member of a pioneering KSA team, you will provide guidance and mentorship to Account Management Interns and Executives, helping to build a high-performance culture and standardized "best practices."
 </li>
 <li>
 High-Stakes Negotiation: Lead complex negotiations regarding contract renewals, specialized fee structures, and exclusive promotional partnerships to secure Tabby&rsquo;s market share while maintaining merchant profitability.
 
 
 
 </li>
 </ul>
 Skills, Knowledge &amp; Expertise
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Business, Economics, or a related quantitative field.
 </li>
 <li>
 Experience: 2&ndash;5+ years of proven experience in Account Management, Strategic Sales, or Partnership Management (specifically within FinTech, E-commerce, or Payments).
 </li>
 <li>
 Commercial Expertise: A documented history of significantly growing high-value portfolios and exceeding complex KPIs.
 </li>
 <li>
 Advanced Analytical Rigor: Mastery in interpreting data and using visualization tools (Tableau/Looker) to drive commercial strategy.
 </li>
 <li>
 Influential Communication: Exceptional negotiation and presentation skills in both Arabic and English, with the ability to influence C-level stakeholders.
 </li>
 <li>
 Leadership Qualities: Demonstrated ability to lead projects independently and a passion for coaching/mentoring junior talent.
 </li>
 <li>
 Deep expertise in the KSA retail and e-commerce landscape.
 </li>
 <li>
 Experience in process automation or building CRM workflows from scratch.
 </li>
 <li>
 Advanced technical knowledge of payment integrations and API-led products.
 </li>
 <li>
 A "builder" mindset&mdash;excited by the challenge of scaling a new team in a high-growth market.
 
 </li>
 </ul>
</div>

<div>
 
 
 Department:
 
 Account Management
 
 
 
 Location:
 
 KSA
 
 
 
 
 Description
 
 
 
 As an Account Management Executive at Tabby, you will play a crucial role in fostering strong relationships with our clients. You will be responsible for ensuring client satisfaction, driving engagement, and maximising the value they receive from our services. This internship offers hands-on experience in account management within the dynamic and innovative realm of financial technology.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Client Relationship Management:
 
 Build and maintain strong, trusting relationships with clients, serving as their primary point of contact.
 
 
 
 Client Onboarding:
 
 Assist in onboarding new clients, ensuring a smooth transition and understanding of our products and services.
 
 
 
 Account Monitoring:
 
 Monitor client accounts regularly to identify potential issues, opportunities, or areas for improvement.
 
 
 
 Upsell and x-sell:
 
 increase client revenue and enhance client satisfaction by providing personalized recommendations.
 
 
 
 Communication:
 
 Communicate with clients via phone, email, and in-person meetings to address inquiries, provide updates, and gather feedback.
 
 
 
 Problem Solving:
 
 Proactively identify and resolve any client concerns or issues in a timely and effective manner.
 
 
 
 Product Knowledge:
 
 Develop a deep understanding of our products and services to communicate their value propositions to clients effectively.
 
 
 
 Collaboration:
 
 Collaborate with internal sales, marketing, and product development teams to meet client needs and communicate feedback effectively.
 
 
 Documentation:
 
 Maintain accurate client interactions, transactions, and communications records in our CRM system.
 
 
 
 
 
 
 Skills, Knowledge &amp; Expertise
 
 
 
 
 Education:
 
 Fresh graduate in business administration, Finance, Economics, or a related field.
 
 
 
 Language:
 
 Bi-lingual Arabic and English speakers are required.
 
 
 
 Communication Skills:
 
 Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and effectively.
 
 
 
 Interpersonal Skills:
 
 Strong interpersonal skills with the ability to build rapport and trust with clients and colleagues.
 
 
 
 Problem-Solving Abilities:
 
 Proactive problem-solving skills with the ability to identify issues and develop effective solutions.
 
 
 
 Organisational Skills:
 
 Exceptional organisational skills with the ability to manage multiple tasks and prioritise effectively.
 
 
 
 Cross-Functional Collaboration:
 
 Ability to work collaboratively in a team environment while working independently when necessary.
 
 
 
 Tech Savvy:
 
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems is preferred.
 
 
 
 Interest in FinTech:
 
 A keen interest in financial technology and a desire to learn and grow within the industry.
 
</div>

<div>
 
 Department:
 
 Account Management
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Location:
 
 KSA
 
 
 
 Reporting To:
 
 Noura Alrasheed
 
 
 
 Description
 
 
 
 As an Account Management Executive at Tabby, you will play a crucial role in fostering strong relationships with our clients. You will be responsible for ensuring client satisfaction, driving engagement, and maximising the value they receive from our services. This internship offers hands-on experience in account management within the dynamic and innovative realm of financial technology.
 
 
 Key Responsibilities
 
 
 
 Client Relationship Management:
 
 Build and maintain strong, trusting relationships with clients, serving as their primary point of contact.
 
 
 
 Client Onboarding:
 
 Assist in onboarding new clients, ensuring a smooth transition and understanding of our products and services.
 
 
 
 Account Monitoring:
 
 Monitor client accounts regularly to identify potential issues, opportunities, or areas for improvement.
 
 
 
 Upsell and x-sell:
 
 increase client revenue and enhance client satisfaction by providing personalized recommendations.
 
 
 
 Communication:
 
 Communicate with clients via phone, email, and in-person meetings to address inquiries, provide updates, and gather feedback.
 
 
 
 Problem Solving:
 
 Proactively identify and resolve any client concerns or issues in a timely and effective manner.
 
 
 
 Product Knowledge:
 
 Develop a deep understanding of our products and services to communicate their value propositions to clients effectively.
 
 
 
 Collaboration:
 
 Collaborate with internal sales, marketing, and product development teams to meet client needs and communicate feedback effectively.
 
 
 
 Documentation:
 
 Maintain accurate client interactions, transactions, and communications records in our CRM system.
 
 
 Skills, Knowledge &amp; Expertise
 
 
 
 Education:
 
 Fresh graduate in business administration, Finance, Economics, or a related field.
 
 
 
 Language:
 
 Bi-lingual Arabic and English speakers are required.
 
 
 
 Communication Skills:
 
 Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and effectively.
 
 
 
 Interpersonal Skills:
 
 Strong interpersonal skills with the ability to build rapport and trust with clients and colleagues.
 
 
 
 Problem-Solving Abilities:
 
 Proactive problem-solving skills with the ability to identify issues and develop effective solutions.
 
 
 
 Organisational Skills:
 
 Exceptional organisational skills with the ability to manage multiple tasks and prioritise effectively.
 
 
 
 Cross-Functional Collaboration:
 
 Ability to work collaboratively in a team environment while working independently when necessary.
 
 
 
 Tech Savvy:
 
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems is preferred.
 
 
 
 Interest in FinTech:
 
 A keen interest in financial technology and a desire to learn and grow within the industry.
</div>

FedEx Logistics

<div>To engage and collaborate with FedEx Trade Networks internal and external customers in facilitating fast, accurate, and compliant transactions with Customs and Border Protection (CBP) and Partner Government Agencies (PGAs). 
Facilitate entry processing, as well as pre arrival and post arrival exception resolution.
Prepare, analyze, and/or submit documentation to CBP and PGAs
Develop and maintain a strong relationship with customer's front-line personnel
Support Account Administrators with account management activities (exception logs, special spreadsheets).
Perform route cause analysis as directed by the Account Administrator.
Research and resolve customer billing issues
Coordinate post-entry activities on the customer's behalf
Manage the entry verification process.
Sort and assign department workload
Access clients systems (external systems) as necessary.
Correspond with business partners in various mediums to include written, phone or e-mail.
Produce operational trend reports
Keep business partners apprised of the exception process.
Pre alerts - receive and respond as needed per customer SOP.
Maintain general knowledge of FedEx products and services
Performs other duties as assigned.
Paid Training Provided. 
HS Diploma or GED required. 12 months of brokerage or transportation experience and/or customer service experience required. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Interact with customers, internal staff/departments and management of all levels. Excellent communication skills, verbal and written. 
Preferred Qualifications: Intermediate of above level of experience with MS Suite, data entry to meet quota's with excellent attention to detail. Prior Data entry processing is preferred. Account management experience a plus.
Pay Transparency:
Pay: $17.50
Additional Details: SHIFT: 8 AM to 4:30 PM, Monday through Friday. This Job will require onsite work for 3 months, or until productivity and accuracy standards are met. Thereafter, work from home options will become available based upon company needs. 
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We&rsquo;re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.<ul><li>
Know Your Rights</li><li>
Pay Transparency</li></ul>
FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)
FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.</div>

Managed Account Coordinator

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