account management lead

General Dynamics Information Technology

<p></p><div><div><div><p>Your Impact</p><p>
Own your opportunity to work alongside federal civilian agencies. Make an impact by providing services that help the government ensure the well being and support of U.S. citizens.</p><p>
Job Description</p><p></p><div><p>
The Network Account Management Lead provides day-to-day operational leadership and coordination for account management and badge provisioning services supporting Department of State users. This role ensures technicians execute identity and access management activities effectively, follow established procedures, and meet service level expectations.</p><p>
The Lead serves as the primary point of contact for account-related escalations, badge provisioning operations, workload distribution, and alignment with enterprise identity, security, and personnel systems, while working closely with the Service Manager and Regional leadership.</p><p>
The Network Account Management Lead bridges technical execution with frontline supervision, coordinating service delivery across account lifecycle management (create, modify, disable) and badge issuance, reinforcing security and compliance standards, and ensuring consistent, high-quality support in a mission-critical environment.</p><p>
Primary Responsibilities</p><div>
Daily Operational Coordination<br>
<ul><li>Oversee daily deskside support activities, ensuring incidents, service requests, and walk‑ups are resolved in accordance with SLAs and performance targets.</li><li>Monitor queues and assign work to technicians to maintain balanced workloads and efficient service delivery.</li></ul></div><p></p><div>
Technical Leadership &amp; Guidance<br>
<ul><li>Serve as the senior on‑site technical resource for complex issues and escalations.</li><li>Provide coaching, troubleshooting assistance, and subject matter guidance to deskside technicians.</li></ul></div><p></p><p>
Team Oversight &amp; Accountability</p><ul><li>Reinforce expectations, SOPs, and performance standards for account management and badge services.</li><li>Assist with scheduling, workload balancing, and day-to-day personnel coordination.</li><li>Ensure accountability for accuracy, timeliness, and security compliance in all transactions.</li></ul><p></p><p>
Process Compliance &amp; Execution</p><ul><li>Ensure adherence to ITIL 4 practices, identity and access management (IAM) policies, and security controls.</li><li>Validate that all account actions follow proper approval workflows and audit requirements.</li><li>Identify and report process gaps, recurring issues, or compliance risks to leadership.</li></ul><p></p><div>
Customer &amp; Stakeholder Coordination<br>
<ul><li>Act as the on‑site point of contact for end users, local leadership, and partner IT teams.</li><li>Coordinate deskside support activities with IT Mart, Refresh, Mobile/Remote Support, and other service groups.</li></ul></div><p></p><div>
Escalation Handling<br>
<ul><li>Serve as the first line of escalation for complex or high‑visibility technical account management issues</li><li>Escalate unresolved or systemic issues to the Regional Manager with clear documentation and recommendations.</li></ul></div><p></p><div>
Training &amp; Staff Development<br>
<ul><li>Assist with onboarding of new technicians, including system access, tool usage, and process training.</li><li>Promote cross‑training and knowledge sharing to strengthen team capability and consistency.</li></ul></div><p></p><div>
Continuous Improvement<br>
<ul><li>Identify opportunities to enhance support efficiency, customer satisfaction, and technician performance.</li><li>Support regional initiatives focused on queue optimization, automation, process standardization, and service quality.</li></ul></div><p></p><div>
Scope of Role<br>
<ul><li>Provides frontline leadership for deskside support operations at a single site or cluster of nearby locations.</li><li>Coordinates a team of Tier 2 technicians in a high‑volume, mission‑critical environment.</li><li>Works closely with the Regional Desktop Support Manager to ensure alignment with program objectives.</li></ul></div><p></p><div>
Education and Experience<br>
<ul><li>Associate degree in Information Technology or a related field (or equivalent experience).</li><li>4&ndash;6 years of IT experience, with at least 1&ndash;2 years in a senior technician or lead role.</li><li>Strong background in deskside support, hardware/software troubleshooting, and enterprise endpoint management.</li><li>ITIL 4 certification preferred; CompTIA A+, Network+, or Security+ desirable.</li><li>Experience supporting large enterprise or government IT environments strongly preferred.</li></ul></div><p></p><p>
OWN YOUR OPPORTUNITY<br>
Join GDIT&rsquo;s enterprise IT mission and help lead frontline support teams delivering critical IT services to the Department of State. As a Desktop Support Team Lead, you will mentor technicians, guide service delivery, and help ensure exceptional customer support across a complex, fast‑paced environment.</p>
</div></div><div><div><div><p>Work Requirements</p></div></div><div></div><div><div>
Years of Experience<div>
4 + years of related experience</div><ul><li>may vary based on technical training, certification(s), <i>or</i> degree</li></ul></div><div></div><div>
Certification<p>
CompTIA Security+ CE | CompTIA - CompTIA</p><p>
CompTIA A+ CE | CompTIA - CompTIA</p><p>
CompTIA Network+ CE | CompTIA - CompTIA</p></div><div></div><div>
Travel Required<div>
Less than 10%</div></div><div></div><div>
Citizenship<div>
U.S. Citizenship Required</div></div></div></div></div><div><p>
Salary and Benefit Information</p><div>
The likely salary range for this position is $144,500 - $195,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.<br>
View information about benefits and our total rewards program.</div><p>
About Our Work</p><div>
We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.</div><div>
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</div><div><i>
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</i></div></div></div>

Network Account Management Team Lead - Clearance Required

Invespy

<p><b>Job Description</b></p><p>The Director of Client Servicing is responsible for leading client relationships, overseeing account strategy, and ensuring the successful execution of campaigns. He / She act as the main point of contact for senior clients, driving business growth and ensuring exceptional service delivery.</p><p><b>Key Responsibilities:</b></p><ul><li>Lead and manage client relationships, serving as a strategic partner.</li><li>Develop and oversee account strategies, ensuring alignment with client objectives.</li><li>Drive revenue growth by identifying new business opportunities and expanding existing accounts.</li><li>Monitor financial performance, ensuring profitability and budget adherence.</li><li>Drive Agency standing by consistently improving the quality of service and output</li><li>Oversee the execution of 360-degree branding and advertising campaigns, ensuring quality and efficiency.</li><li>Collaborate with creative, media, and production teams to ensure seamless project execution.</li><li>Manage and mentor account teams, fostering professional growth and independent operation.</li><li><b>Task Management:</b> Delegate responsibilities across teams, ensuring workflow efficiency and accountability.</li><li><b>Campaign Oversight &amp; Performance Monitoring:</b> Track campaign progress, analyze performance metrics, and optimize strategies for improved results.</li><li>Stay updated on industry trends, competitive activities, and market dynamics.</li></ul><p><b>We are looking for someone who has:</b></p><ul><li>Minimum 8&ndash;12 years of experience in client servicing, account management, or agency leadership</li><li>At least 3&ndash;5 years in a senior leadership role (Account Director / Client Services Lead / Business Director)</li><li>Experience in a full-service marketing agency (creative, digital, media, branding, production) is preferred.</li><li>GCC/Middle East market experience is a strong advantage</li><li>Ability to act as the primary strategic advisor to key accounts</li><li>Experience in leading Account Managers, Account Executive and cross-functional teams</li><li>Strategic thinker with strong commercial mindset</li><li>Confident, diplomatic, and solutions-oriented</li><li>Highly organized and deadline-driven</li><li>Strong negotiation and conflict resolution skills</li></ul><p>Job Type: Full-time</p>

Client Services Director

Tap Payments

<div><p><b>About Tap</b></p><p>
Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple, unified payment experiences. We need exceptional talent to help us on this journey.</p><p><b>
The Business team</b></p><p>
Like getting paid to drink coffee, think big, and hang out with exciting businesses? Or maybe you want to work alongside some great people who are helping businesses of all sizes navigate through the MENA payments labyrinth &ndash; and, most importantly, get the results they need. Then you might want to consider joining our over-caffeinated business team, who are the heartbeat of Tap Payments.</p><p><b><br>
As a Tapster you will:</b></p><ul><li><p>
Develop and implement account management strategies that focus on enhancing merchant experience, improving retention, and increasing Gross Transaction Value (GTV).</p></li><li><p>
Ensure consistent delivery of high-quality client support and solutions.</p></li><li><p>
Serve as the escalation point for key enterprise accounts, ensuring rapid resolution of complex issues while maintaining strong client relationships.</p></li><li><p>
Conduct executive-level engagements with enterprise clients, promoting collaboration and long-term partnerships.</p></li><li><p>
Oversee the implementation of SLAs and retention strategies for strategic accounts.</p></li><li><p>
Collaborate with cross-functional teams, including technical, product, and operations teams, to resolve escalated issues and implement process improvements.</p></li><li><p>
Drive the adoption of tools, processes, and reporting mechanisms that enhance team efficiency and client satisfaction.</p></li><li><p>
Ensure internal alignment to optimize payment cycles and implement scalable solutions.</p></li><li><p>
Analyze account performance and provide strategic insights to enterprise clients to drive GTV growth.</p></li><li><p>
Lead initiatives to identify and capitalize on upselling or cross-selling opportunities with existing merchants.</p></li><li><p>
Oversee reporting processes, providing data-driven recommendations to both clients and internal teams.</p></li><li><p>
Identify opportunities for process improvement within the account management function.</p></li><li><p>
Share insights with leadership to influence product development, features, or services based on client feedback.</p></li><li><p>
Ensure ongoing excellence in enterprise account management.</p></li></ul><p><br>
<br>
<b>What you will bring to the party:</b></p><ul><li><p>
4+ years of experience in account management or client relationship roles within Financial Services, Fintech, or a High-Growth Startup.</p></li><li><p>
Proven success in managing large-scale, strategic enterprise accounts.</p></li><li><p>
Experience in developing and executing retention, upselling, and performance optimization strategies.</p></li><li><p>
Strong client-facing and executive-level communication skills, with the ability to establish credibility and trust.</p></li><li><p>
Proficiency in analyzing data and providing actionable insights to improve client performance.</p></li><li><p>
Proven ability to inspire and drive a high-performing account management team.</p></li><li><p>
Familiarity with payment processing systems, reporting tools, and CRMs.</p></li><li><p>
Advanced proficiency in Excel/Google Sheets for data analysis and reporting.</p></li><li><p>
Strong analytical mindset with the ability to translate data into actionable insights.</p></li><li><p>
Experience with workplace tools like Slack, ticketing systems, and CRMs.</p></li><li><p>
Fluent in English; Arabic is a plus.</p></li></ul><p><b><br>
Are you ready to shape the future of payments in MENA?</b></p></div>

Manager, Business Account Management

Purdue University

<div></div><div><div><div><div><div><div>Req Id: 41201
</div></div></div></div><div><div><div><div>Job Title: Lead Business Assistant, Account Management
</div></div></div></div><div><div><div><div>City: West Lafayette
</div></div></div></div><div><div><div><div>
<div><div><div><h2 class="jobSectionHeader"><b>Job Summary
</b></h2></div><div><p>The Lead Business Assistant will work collaboratively with departmental faculty, staff, students, and other business units or areas performing higher level business functions to support the fiscal management process for financial units within the College of Science (COS).<br>
</p><p></p><p><b>Responsibilities Include:
</b></p><ul><li>Account management, billing and cost center management, effort reporting or related functions.
</li><li>Assist with budget process and serve as subject matter expert for specific functional areas.
</li><li>Exercise delegated signature approval for a variety of business transactions following delegation policies.
</li><li>Develop financial reports for financial planning forecasts or analyze and project data for budget reviews.
</li>May functionally supervise regular, temporary, and student employees or back up the business manager as appropriate.<br>
<li>
</li></ul><p></p><p><b>What We&rsquo;re Looking For:
</b></p><p><b>Required:
</b></p><p><b>Education and Experience:
</b></p><ul><li>High School Diploma/GED.
</li>Four years of account management, business management, or bookkeeping experience.<br>
<li>
</li></ul><p></p><p><b>Skills Needed:
</b></p><ul><li>Highly motivated with the ability to take initiative, solve complex problems, assume responsibility, and meet deadlines.
</li><li>Must be creative, thorough, professional, and willing to serve as a departmental leader.
</li><li>Able to handle interruptions, balance multiple and varied tasks, and handle confidential information with discretion.
</li><li>Excellent organizational and time management skills with emphasis on accuracy and accountability.
</li><li>Highly proficient with computer and common business software (especially Microsoft Office products) with emphasis on Microsoft Excel and Outlook.
</li><li>Excellent interpersonal and communication skills (written and oral).
</li><li>Ability to influence and build work relationships among a diverse workforce at all levels.
</li><li>Must possess a learning orientation toward changing technology impacting business processes.
</li><li>Ability to identify complex problems, analyze and interpret information, and implement solutions.
</li><li>Ability to work independently with limited daily supervision.
</li>Must be flexible and adaptable.<br>
<li>
</li></ul><p></p><p><b>What is Helpful:
</b></p><ul><li>Previous supervisory experience.
</li><li>Experience utilizing SuccessFactors, SAP, Concur, Ariba, and Cognos.
</li>University business office experience.<br>
<li>
</li></ul><p></p><p><b>Additional Information:
</b></p><ul><li><b><i>This is a fully remote position that requires ability to occasionally travel to the West Lafayette campus for meetings with faculty and staff as well as for training.
</i></b></li><li>Purdue will not sponsor employment authorization for this position
</li><li>A background check will be required for employment in this position
</li><li>FLSA: Non-Exempt (Eligible For Overtime)
</li>Retirement Eligibility: Non-exempt Defined Contribution Plan<br>
<li>
</li></ul><p></p><p><b>Purdue University is an EO/EA University
</b></p></div></div><div><div><h2 class="jobSectionHeader"><b>Career Stream
</b></h2></div><div><p>Administrative and Operational Support 4
</p><p>Pay Band S050
<br>
Job Code #20002336
<br>
The anticipated hourly rate for this position is $22.50, commensurate with the candidate&rsquo;s education and experience. The final salary offer will be determined based on a variety of factors, including equity, available budget, educational background, and relevant experience.<br>
</p></div></div></div></div></div></div></div><div><div>
</div></div><div><div><div><div>Posting Start Date: 3/16/26</div></div></div></div></div></div>

Lead Business Assistant, Account Management

Snoonu

<div>
 <strong>
  🚀 Welcome to Your Next Adventure!
  <br/>
  <br/>
 </strong>
 We're hiring a Growth Operations Manager to own and optimize our platform budget utilised for order and partner liquidity&mdash;a critical lever for driving order growth, locking in commercial partnerships, and maximizing platform efficiency. You'll directly manage a multi-million QAR budget monthly across the entire Account Management team, building transparent processes to allocate spend strategically while balancing liquidity needs, merchant partnerships, and advertising revenue. This is a high-impact IC role reporting directly to the GM of Food. You'll own the budget end-to-end, with final approval authority on funding requests. The challenge: turn chaotic, ad-hoc spend into a disciplined, ROI-driven system that scales.
 <br/>
 <br/>
 <strong>
  🛠 What You&rsquo;ll Get Your Hands On
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own monthly co-funding budget allocation with full approval authority
  </li>
  <li>
   Reject or approve co-funding requests from Account Managers based on strategic priorities and ROI thresholds
  </li>
  <li>
   Design and enforce transparent, non-biased allocation frameworks that balance liquidity, commercial value, and fairness
  </li>
  <li>
   Track spend vs. budget weekly; flag variances and optimize in real-time
  </li>
  <li>
   Target: Improve current efficiency of spend by 15-20% within 3 months.
  </li>
  <li>
   Build a co-funding request/approval process from scratch within 30-60 days
  </li>
  <li>
   Set clear thresholds (e.g., max funding %, merchant quality tiers, spend caps per Account Manager)
  </li>
  <li>
   Create decision frameworks: when to fully fund vs. co-fund, how to prioritize high-value merchants
  </li>
  <li>
   Daily and real-time monitoring to ensure accountability over spend.
  </li>
  <li>
   Establish reporting cadence: weekly dashboards for GM, analysis of ROI and merchant funding uplift
  </li>
  <li>
   Document processes so the system runs without constant GM involvement
  </li>
  <li>
   Partner with Account Managers to educate them on co-funding strategy and constraints
  </li>
  <li>
   Push back on inefficient requests; build credibility through data-driven recommendations
  </li>
  <li>
   Align with Sales and Operations on strategic co-funding priorities (new launches, churn recovery, high-value zones)
  </li>
  <li>
   Brief GM weekly on budget status, trade-offs, and optimization opportunities
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🧙&zwj;&male;️ The Magic You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4-5 years in operations, growth, strategy, or commercial roles (startup/scale-up preferred)
  </li>
  <li>
   Build business cases, analyze trade-offs, optimize spend in Google Sheets
  </li>
  <li>
   You've built frameworks from scratch and made them stick in chaotic environments
  </li>
  <li>
   You can push back on senior AMs, negotiate fairly, and influence without authority
  </li>
  <li>
   You ship fast, iterate, and don't wait for perfect data
  </li>
  <li>
   You understand levers like discounts, advertising, commissions, and how they drive behavior
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  ✨ Bonus Points If You Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Hands-on experience with SQL or BI tools
  </li>
  <li>
   Experience managing budgets in food delivery, e-commerce, or marketplace businesses
  </li>
  <li>
   Exposure to merchant partnerships or platform liquidity challenges
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Inside Snoonu&rsquo;s Universe
  <br/>
  <br/>
 </strong>
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 <br/>
 <br/>
 <strong>
  The Dream We&rsquo;re Chasing
  <br/>
  <br/>
 </strong>
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 <br/>
 <br/>
 <strong>
  The Quest We&rsquo;re On
  <br/>
  <br/>
 </strong>
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 <br/>
 <br/>
 <strong>
  Our Everyday Superpowers
  <br/>
  <br/>
 </strong>
 <strong>
  👥 Be Customer Obsessed
 </strong>
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 <br/>
 <br/>
 <strong>
  💪 Act with Integrity:
 </strong>
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 <br/>
 <br/>
 <strong>
  🧪 Be Curious and Creative:
 </strong>
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 <br/>
 <br/>
 <strong>
  🏅Lead by Example and Take Ownership:
 </strong>
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 <br/>
 <br/>
 <strong>
  🚀 Work Smart and Deliver Results
 </strong>
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 <br/>
 <br/>
 <strong>
  👨&zwj;💼 It's All About People:
 </strong>
 &ldquo;Be a team player; together we are stronger.&rdquo;
 <br/>
 <br/>
 <strong>
  Perks &amp; Worklife Magic At Snoonu
  <br/>
  <br/>
 </strong>
 <strong>
  🌐 Global Vibes
 </strong>
 &ndash; Collaborate with a worldwide crew.
 <br/>
 <br/>
 <strong>
  🧠 Brain Boosters
 </strong>
 &ndash; Learning budgets, access to courses, and tools for your growth.
 <br/>
 <br/>
 🚒
 <strong>
  Builder&rsquo;s Playground
 </strong>
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 <br/>
 <br/>
 🏝️
 <strong>
  Flexible Time Off
 </strong>
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 <br/>
 <br/>
 🛠️
 <strong>
  Agile Everything
 </strong>
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 <br/>
 <br/>
 <strong>
  Great Place to Work&reg; Certified
  <br/>
  <br/>
 </strong>
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 <br/>
 <br/>
 <strong>
  Certified for Excellence
  <br/>
  <br/>
 </strong>
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 <br/>
 <br/>
 <strong>
  Beyond the Code: Giving Back Matters
  <br/>
  <br/>
 </strong>
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 <br/>
 <br/>
 <strong>
  Diversity Isn&rsquo;t Just a Buzzword
  <br/>
  <br/>
 </strong>
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 <br/>
 <br/>
 <strong>
  Let&rsquo;s Build the Future Together
  <br/>
  <br/>
 </strong>
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 <br/>
 <br/>
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>


Growth Operations Manager

Kickmaker

<div><div>Kickmaker is a high-tech product design and industrialization agency.</div>
<div></div>
<div>We support our customers from prototype to production run in our main vertical markets (medical, new mobility, electrification, agrotech, robotics, IOT and consumer devices) and our cross-disciplinary skills (embedded AI, high-tech manufacturing automation, eco-design, industrial design and WEB 3.0 for the economy of functionality).</div>
<div></div>
<div>We're evolving with a real maker culture! Passion, excitement and kindness are the pillars of KICKMAKER. This team and community spirit has enabled us to shape a unique corporate culture. Our approach: to enable everyone to fulfill their potential by working on exciting projects, and to encourage autonomy and initiative.</div>
<div></div>
<div>Present in France, China and the United States, our community counts over 250 passionate kickers and keeps growing. It is in this context that we are looking to strengthen our team in Boston, Seattle and San Fransisco.</div><br>
<div></div>
<div>
<p>Within Kickmaker, the employee will assume the role of VP Business, with the following main responsibilities:</p>
<p>
In your capacity as VP Business, you will be responsible for developing Kickmaker brand, revenue and more specifically in charge of growing the group top line, including the supervision, coordination and performance of the Company&rsquo;s prospecting, sales and account management activities for North America.</p><br>
<p></p>
<p><b>
Key responsibilities: Strategy &amp; Organisation</b></p>
<ul>
<li>Define and implement US commercial and organizational strategy</li>
<li>Monitor key performance indicators: revenue, bookings, and contribution margin</li>
<li>Participate in strategic decisions regarding the region and resource allocation</li>
<li>Contribute to the continuous improvement of management tools and sales processes</li>
<li>Stay informed about R&amp;D initiatives that may impact offerings or the commercial approach</li>
</ul>
<p><b>Sales Management &amp; Contracting</b></p>
<ul>
<li>Develop the US&rsquo; commercial strategy in coordination with Executive Management and ensure its execution</li>
<li>Lead the full sales cycle, from lead qualification to contract signature</li>
<li>Oversee pricing strategies and ensure offer consistency with margin targets and the company&rsquo;s commercial policy</li>
<li>Monitor the sales pipeline, organize opportunity reviews, and manage prioritization</li>
<li>Manage the collective objectives of the sales team</li>
<li>Ensure the quality of client contracts and their compliance with standard Terms &amp; Conditions</li>
<li>Update and optimize contract templates on an annual basis</li>
<li>Monitor and manage commercial KPIs</li>
</ul>
<p><b>Sales Team Management</b></p>
<ul>
<li>Structure and lead the sales team</li>
<li>Recruit, train, and support them in their professional development and in the development of new offerings</li>
<li>Ensure a high level of professionalism in client relationships, presentations, and proposals</li>
<li>Manage potential commercial crises in coordination with company leadership</li>
</ul>
<p><b>Recruitment &amp; Staffing</b></p>
<ul>
<li>Identify commercial resource needs</li>
<li>Lead recruitment and onboarding of sales team members</li>
<li>Ensure compliance with onboarding processes, performance monitoring, and continuous training</li></ul><br>
<p></p>
<p><b>
Administrative Management &amp; Compliance</b></p>
<ul>
<li>Ensure the accuracy of commercial data in internal tools (PSA, CRM, etc.)</li>
<li>Guarantee the integration and updating of contractual information</li>
<li>Approve timesheets, expense reports, and leave requests for Sales team</li></ul><br>
<p></p>
<p><b>
Cross-Functional Collaboration</b></p>
<ul>
<li>Work closely with cross-functional teams to ensure a consistent and aligned approach</li>
<li>Actively participate in company transformation initiatives</li>
<li>Act as a representative of Management for strategic clients and key accounts</li></ul><br>
<p></p>
<p><b>
General Responsibilities</b></p>
<p>
More generally, as VP Business, the employee shall fully carry out their responsibilities to ensure the proper development and execution of the company&rsquo;s operations, contribute to building and maintaining the company&rsquo;s brand image with clients and employees, and ensure compliance with applicable procedures, both in the performance of their own duties and in relation to the employees under their supervision.</p><br>
<p></p>
<ul>
<li><b>Location</b>: San Francisco, CA, USA</li>
<li><b>Base Salary: </b>$250 000 / year</li>
<li><b>Annual Bonus: </b>$100 000</li>
<li><b>Total Compensation: </b>Up to $350 000 / year</li>
<li><b>Experience Required: </b>10 to 15 years in a relevant field</li>
</ul></div><div><div><b>Your adventure at Kickmaker</b></div>
<div></div>
<div>At Kickmaker you&rsquo;ll work on <b>5&ndash;10 projects annually</b>, choosing from a wide range of industries : from robotics, medical devices, fitness tech, and automotive, to micro-mobility, beauty tech, sports exoskeletons, and AI-driven hardware.
</div><div>Your path evolves with your curiosity: we help you grow where your professional ambitions and personal passions meet, always connected to the latest tech breakthroughs.</div>
<div></div>
<div>We offer a <b>benefits package</b> designed to support you and your family while keeping costs low. This includes health and dental coverage, paid time off and 5 sick days for rest and renewal. You can also join our 401(k) plan to invest in your future.</div>
<div></div>
<div><b>Our Culture &amp; Spirit</b></div>
<div>Kickmaker is built by innovators, for innovators. Across our 7 offices we give you the tools to make your ideas happen.</div><br>
<div></div>
<div></div><div>Our vision is simple: <b>build a space where innovators can explore, experiment, and push boundaries together</b>.</div>
<div>If you&rsquo;re curious about our spirit and way of working (and you&rsquo;ve got a minute) check out this short video where <b>Leonardo da Vinci &ldquo;visits&rdquo; Kickmaker.</b>An image is worth a thousand words, and this one will give you the full vibe</div>
<div></div>
<div><b>If you&rsquo;ve ever looked at a product and thought, &ldquo;I could build this better,&rdquo; let&rsquo;s talk!</b></div>
</div>
<p>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Vice President of Sales

Experts Group International

<div>
 <p>
  <strong>
   About The Role
  </strong>
 </p>
 <p>
  We are seeking an experienced Senior Client Manager to lead strategic sales and account management activities within the Saudi utility sector. The ideal candidate will have deep, current experience managing relationships and major sales activities with Saudi Electricity Company (SEC) and National Water Company (NWC) &mdash; with at least
  <strong>
   2+ years of direct, ongoing engagement with these clients.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  You will oversee key accounts, drive large deal execution, and lead presales and sales teams across complex, high-value projects. This role requires a commercially driven leader who combines relationship management with a strategic understanding of the Saudi utility ecosystem and B2B technology sales processes.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Client &amp; Account Management
  </strong>
 </p>
 <p>
  &ndash; Serve as the primary relationship owner for strategic utility accounts, specifically SEC and NWC, ensuring client satisfaction and long-term partnership growth.
 </p>
 <p>
  &ndash; Develop and maintain deep account knowledge, identifying opportunities for expansion, renewals, and cross-selling.
 </p>
 <p>
  &ndash; Manage large, multi-stakeholder accounts and lead all communication with vendors, partners, and internal teams.
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   Sales Leadership &amp; Strategy
  </strong>
 </p>
 <p>
  &ndash; Lead sales forecasting, opportunity development, and deal closing to achieve growth targets.
 </p>
 <p>
  &ndash; Oversee end-to-end sales cycles, including contract negotiation, pricing strategy, and financial governance.
 </p>
 <p>
  &ndash; Develop account strategies and go-to-market plans aligned with company objectives in the utility and infrastructure sectors.
 </p>
 <p>
  &ndash; Support and mentor presales and sales teams, ensuring alignment between technical and commercial objectives.
 </p>
 <p>
  <strong>
  </strong>
 </p>
 <p>
  <strong>
   Commercial &amp; Operational Excellence
  </strong>
 </p>
 <p>
  &ndash; Track and report on sales metrics, pipeline development, and performance forecasting.
 </p>
 <p>
  &ndash; Collaborate cross-functionally with engineering, delivery, and finance to ensure customer success and post-sales satisfaction.
 </p>
 <p>
  &ndash; Ensure governance and compliance standards are upheld across all client engagements.
 </p>
 <p>
  <strong>
   Your Profile
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Must-Have Experience
  </strong>
 </p>
 <p>
  &ndash; 7+ years of experience in account management or sales within enterprise or technology sectors.
 </p>
 <p>
  &ndash; Minimum 2 years of current, hands-on experience managing Saudi Electricity Company (SEC) and/or National Water Company (NWC) accounts.
 </p>
 <p>
  &ndash; Proven success managing large accounts and multi-million SAR deals within the utility sector.
 </p>
 <p>
  &ndash; Experience in vendor management and partnerships within major Saudi utilities or energy technology providers.
 </p>
 <p>
  &ndash; Demonstrated ability to lead presales/sales teams and execute sales strategies in complex, regulated environments.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Preferred Skills &amp; Attributes
  </strong>
 </p>
 <p>
  &ndash; Strong understanding of sales processes &mdash; including forecasting, deal qualification, negotiation, and closing.
 </p>
 <p>
  &ndash; Excellent stakeholder management and communication skills with C-level executives.
 </p>
 <p>
  &ndash; Results-driven mindset with strong commercial acumen and negotiation capability.
 </p>
 <p>
  &ndash; Bachelor&rsquo;s degree in Business, Engineering, or related field.
 </p>
 <p>
  &ndash; Experience with CRM platforms (e.g., Salesforce) and structured account management methodologies.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Apply today or contact Alfie Carney for more information.
 </p>
</div>


Senior Client Manager Utility Sector (Saudi Arabia)

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