account management specialist

Emergency 24 Inc

<div>Data Management Specialist 
Full-Time | Data Entry &amp; Customer Support | On-Site
About the Company 
Emergency24 is a nationally recognized provider of professional alarm monitoring and emergency response services. With decades of experience supporting customers across the country, we are known for our reliability, long-standing client relationships, and commitment to high-quality service. We offer a stable work environment, strong team culture, paid training, and long-term career opportunities in a critical, life-safety industry.
Position Summary 
The Data Management Specialist plays a key role in maintaining accurate customer account information while supporting both internal teams and external clients. This position is responsible for entering and updating subscriber data, assisting with account setup, and providing customer support related to account management systems.
This role requires strong attention to detail, the ability to navigate complex systems, and a commitment to delivering a high level of service. The Data Management Specialist serves as a reliable resource for customers by answering questions, troubleshooting issues, and ensuring account information is accurate and up to date.
Key Responsibilities
<div>Data Entry &amp; Account Management 
<ul><li>Accurately enter new subscriber account data and update existing records</li><li>Maintain and verify account information for accuracy and completeness</li><li>Navigate internal systems to manage customer account data efficiently</li><li>Ensure data integrity and compliance with company standards</li></ul></div>
<div>Customer Support &amp; Communication 
<ul><li>Provide support to customers via phone and email</li><li>Assist with account setup and portal navigation</li><li>Troubleshoot account or access-related issues</li><li>Answer questions related to processes, procedures, and services</li><li>Deliver high-quality service through clear and professional communication</li></ul></div>
<div>Issue Resolution &amp; Coordination 
<ul><li>Identify and escalate complex issues to the appropriate departments</li><li>Collaborate with internal teams to resolve customer concerns</li><li>Follow up to ensure timely resolution of requests</li></ul></div>
<div>Performance &amp; Compliance 
<ul><li>Maintain strict confidentiality of customer and company data</li><li>Meet daily productivity and accuracy expectations</li><li>Follow established processes and data handling procedures</li></ul></div><div>
Skills &amp; Qualities 
<ul><li>Strong attention to detail and accuracy</li><li>Excellent communication and customer service skills</li><li>Highly organized with the ability to manage multiple tasks</li><li>Ability to follow structured processes and procedures</li><li>Strong problem-solving and troubleshooting skills</li><li>Comfortable working both independently and in a team environment</li><li>Adaptable in a fast-paced setting</li></ul></div><div>
Experience 
<ul><li>Previous experience in data entry, customer service, or administrative support preferred</li><li>Experience working with account management systems or databases is a plus</li></ul></div><div>
Education &amp; Requirements 
<ul><li>High school diploma or equivalent required</li><li>Proficiency in Microsoft Office (Excel, Word)</li><li>Ability to maintain confidentiality when handling sensitive information</li><li>Reliable commute to Des Plaines, IL</li></ul></div>
Benefits<ul><li>
Medical, dental, and vision insurance</li><li>
STD, pet insurance and more</li><li>
Paid time off</li><li>
Incentive and bonus programs</li><li>
Retirement plan options/401K</li><li>
Career growth and advancement opportunities</li></ul>
Physical &amp; Work Requirements<ul><li>
Ability to sit/stand for extended periods at a computer workstation</li><li>
Ability to speak clearly and listen attentively for prolonged periods</li><li>
Ability to view computer screens and read information accurately, including small text</li><li>
Ability to use multiple screens, a keyboard, mouse, and telephone simultaneously</li><li>
Ability to input data accurately while speaking with callers</li><li>
Ability to multitask, remain alert, and maintain focus during repetitive tasks</li><li>
Ability to respond quickly and calmly to urgent or emergency situations</li></ul>
Equal Opportunity Employer 
We are committed to providing an inclusive and professional workplace. Employment decisions are based on qualifications, merit, and business needs, without regard to any status protected by applicable law.</div>

Data Management Specialist

Johns Manville

<div><div>Who We Are
Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy.
A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environment.</div>
Position Overview 
The Account Specialist manages customer orders from inquiry to paid invoice, resolves errors in shipping and pricing as well as researching and resolving customer complaints and order issues. Specialists partner with Account Management, internal plant, sales and transportation groups to maximize the sales and profitability of the customer base by offering World Class Customer Service within the business Group. The Account Specialist works with sales as needed to assist in administration of marketing and sales programs.<div><div><div><div><div><div><div><div><div>
This is a temporary‑to‑permanent position supporting the team at our Littleton, CO location. The role is initially offered on a temporary basis, with the intent to convert to a permanent position.
Successful Specialists:<ul><li>
Prioritization skills: Ability to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment to ensure we are meeting the needs and demands of internal and external customers.</li><li>
Are a problem solver: Ability to apply independent judgment situations granting decisions and service customers, via phone, in a friendly and efficient manner. Ability to apply analytical, problem solving, and decision-making skills.</li><li>
Show ambition and collaborate: Ability to work both independently and on a team in a dynamic and fast-paced work environment</li><li>
Have project management experience within the construction industry</li></ul>
What You Bring to the Team:<ul><li>
High School/Technical School Diploma with 5 years of experience in a customer-centric position OR a Bachelor's Degree with 1 year of experience in a customer-centric position</li><li>
Intermediate level of Microsoft Office</li><li>
Excellent written and verbal communication</li><li>
Strong attention to detail, organizational and prioritization skills</li></ul></div></div></div></div></div></div></div></div></div>
Please Keep in Mind
If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.
Benefits
Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.
Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.
Johns Manville supports employee growth with vast educational opportunities and a company-wide mentoring program. This program pairs employees and leaders to grow skills, build stronger internal networks and strengthen the company&rsquo;s succession planning process. Johns Manville also offers soft and hard skills training facilitated by internal and external presenters. Our talent management team prioritizes the holistic growth of our workforce.
Diversity &amp; Inclusion
Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities.
Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.</div>

Account Specialist - Roofing Systems

<div>Line of Service
Advisory
Industry/Sector
Technology
Specialism
Advisory - Other
Management Level
Manager
Job Description &amp; Summary
<div><div>Who We&rsquo;re Looking For
</div><div>Do you have a proven track record of delivering exceptional client experience and service, creating efficient buying processes for clients, and establishing rhythm and rigour around account management disciplines?
</div><div>We&rsquo;re looking for a Manager to focus on delivering account management excellence as part of our relationship management capability. The role supports a portfolio of clients and delivers a defined catalogue of account management services that promote excellent service for both internal and external clients.
</div><div>Key activities include:
</div><div><ul><li>Establishing account team meetings
</li></ul></div><div><ul><li>Pipeline reviews
</li></ul></div><div><ul><li>Opportunity management in Salesforce
</li></ul></div><div><ul><li>Input into key processes around reporting and service agreements
</li></ul></div><div>You will work directly with clients&mdash; predominantly in the procurement space &mdash;delivering meaningful interactions that create a positive and consistent client experience. 
</div><div>About the Account Management Role
</div><div>This Manager-level role focuses on delivering best-in-class account management across a portfolio of clients, providing a defined suite of services.
</div><div>The Account Management team supports the firm&rsquo;s Priority Client Programme , and this role is part of a wider community dedicated to those priority clients.
</div><div>Depending on the client profile, the role may work alongside a Senior Manager , with both contributing to:
</div><div><ul><li>Account management best practice across the full sales cycle
</li></ul></div><div><ul><li>A consistently high-quality client experience
</li></ul></div><div><ul><li>Strong collaboration across teams
</li></ul></div></div><div><div><ul><li>Incremental growth for the firm
</li></ul></div><div>You will be part of a team of account management specialists, where sharing best practices, success principles, and client management expertise is critical to evolving the service we provide. The role also leverages firmwide insight and trends to support sales performance across the priority client portfolio. 
</div><div>Your Responsibilities
</div><div>As part of the Account Management team, you will be responsible for :
</div><div><ul><li>Creating an account cadence , ensuring firmwide account teams are aligned on client priorities and strategy
</li></ul></div><div><ul><li>Bringing discipline, structure, and support to account teams through management information, market insight, knowledge sharing, and meeting preparation
</li></ul></div><div><ul><li>Supporting internal networks ( e.g. Commercial Excellence, Risk, Finance) to build a suite of expertise across the client portfolio and drive efficiencies in responding to client requests
</li></ul></div><div><ul><li>Owning the delivery of timely client reporting , including regulatory reporting, working with Integrated Services to ensure accuracy and consistency
</li></ul></div><div><ul><li>Supporting the creation of value reports and other client-facing collateral
</li></ul></div><div><ul><li>Acting as a subject matter expert on account excellence technology ( e.g. Salesforce), ensuring it enhances client service
</li></ul></div><div><ul><li>Ensuring data hygiene and accuracy across Salesforce client records, including sales pipeline information, to enable collaboration and a single view of client activity
</li></ul></div><div><ul><li>Tracking client stakeholder changes using tools such as LinkedIn and maintaining governance across Salesforce contact records and client outreach cadence
</li></ul></div><div><ul><li>Driving client feedback volumes , creating feedback loops back into account teams and embedding client insight into all activity 
</li></ul></div><div>Skills and Experience Required
</div><div><ul><li>Excellent communication skills with strong gravitas when engaging senior stakeholders (clients and internal leaders)
</li></ul></div><div><ul><li>Expert understanding of best practice account management , with the ability to implement strategic and tactical initiatives
</li></ul></div><div><ul><li>Creative communicator, able to articulate key business messages to diverse audiences
</li></ul></div><div><ul><li>Proven track record in customer service, account management, and sales within a highly competitive B2B environment
</li></ul></div></div><div><div><ul><li>Proactive self-starter, able to manage a personal portfolio while working effectively within a team
</li></ul></div><div><ul><li>Highly collaborative, contributing actively to the wider Account Management capability
</li></ul></div><div><ul><li>Understanding of sales methodologies and their application to building meaningful client relationships
</li></ul></div><div><ul><li>Strong attention to detail, ensuring accuracy in client-facing materials and reports
</li></ul></div><div><ul><li>Solid understanding of CRM platforms ; Salesforce knowledge is an advantage 
</li></ul></div><div>About the Team
</div><div>The Account Management team focuses on the firm&rsquo;s priority accounts across multiple segments , supporting Lead Relationship Partners and account teams to drive profitable revenue growth and deliver exceptional client value.
</div><div>This role sits within the Account Management capability , which is part of the Sales capability under the Sales and Marketing function . The team supports all aspects of professional services marketing, sales support, and business development.
</div><div>Working closely with the Clients and Markets Executive , the team builds and sustains competitive advantage by executing the firm&rsquo;s go-to-market strategy through expertise , talent, and assets. Our culture is rooted in:
</div><div><ul><li>Client-centricity
</li></ul></div><div><ul><li>Commercial mindset
</li></ul></div><div><ul><li>Consistent quality and excellence
</li></ul></div><div>These principles underpin everything we do, every day. 
</div></div>Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Process Outsourcing, Claims Performance Management, Coaching and Feedback, Communication, Complaint Management, Compliance Auditing, Compliance Review, Contract Review, Corrective Actions, Creativity, Customer Data Management (CDM), Customer Due Diligence, Customer Handling, Data Entry, Data Quality, Data Quality Assessment, Delivery Excellence, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 25 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
No
Government Clearance Required?
No
Job Posting End Date
December 21, 2026</div>

ETIC, Account Manager - Manager

TEKsystems

<div>
 Account Services Representative: Start date: 8/24
 
 
 Please note that although this is a remote opportunity, candidates must live within a 60-mile radius from the training facility in VA Beach. This position also requires onsite days ** On Campus Dates 09/28 - 10/01 **
 
 
 Training schedule: 8:00am-4:30pm (Mon-Friday)
 
 
 Normal schedule after training: FLEX schedule (candidates can be scheduled between 11:00am-12:30pm for your start time and your shift will end between 7:30pm-9:00pm (Must be available to work either every Saturday OR every Sunday)
 
 
 Work Environment &ndash;
 
 
 <ul>
 <li>
 All team members are required to reside within a 60 mile radius of the local Training Hub.
 </li>
 <li>
 Cannot use satellite, hot spots, wireless point to point, extenders, WiFi, or pay-per-data services. The equipment will not function consistently or with sufficient quality on these services/methods.
 </li>
 <li>
 Minimum of 50 mbps download speed and 25 mbps upload speed
 </li>
 <li>
 Ethernet connection is required
 </li>
 <li>
 Ability to setup and install workstation equipment within 8-12 feet of modem/router. Workstation must be plugged directly into router with the cables provided by the company. Two ports are needed for one workstation setup.
 </li>
 <ul>
 <li>
 Do not attempt to use a longer cable --- equipment will not work satisfactorily. Internet service providers will install additional hard-wired connections in desired locations upon request; any associated expense is not provided or reimbursed by the client.
 </li>
 <li>
 Your desk must have adequate space for two monitors, a phone, keyboard and mouse.
 </li>
 <li>
 Workspace must be free of distractions. (family members, children, barking dogs, TV etc.)
 </li>
 <li>
 Previously established/installed high-speed internet connection (non-satellite) which is not public or shared; client will not provide it or reimburse for it.
 
 </li>
 </ul>
 </ul>
 Training
 
 
 <ul>
 <li>
 (Training duration is 15 working days consisting of 11 days of trainer led instruction, 4 days of field exercises on the phone)
 </li>
 <li>
 Please note that after training, you will take part in a two-week nesting period where you will remain onsite taking calls, have daily one hour debriefs, and receive extra guidance from your supervisor. You would work your assigned shift during nesting (Mon-Fri)
 </li>
 <li>
 After nesting, you will work your assigned shift and schedule (Mon-Sat or Sun-Fri) must meet teleworking guidelines including satisfactory performance &amp; attendance.
 </li>
 <li>
 Please note that candidates must complete Bridge training, along with the other expectations of attendance/performance, and conversations with their supervisor.
 
 
 
 </li>
 </ul>
 Description
 
 
 <ul>
 <li>
 Ensure account and member security by identifying red flags and safeguarding member assets and account information.
 </li>
 <li>
 Provide account information and perform basic account transactions.
 </li>
 <li>
 Route members to the appropriate departments.
 </li>
 <li>
 Provide account balances and review transactions on member and business accounts.
 </li>
 <li>
 Transfer funds on member and business accounts, to other members or financial institutions.
 </li>
 <li>
 Open new accounts and educate members or potential members on products and services that best meet their needs.
 </li>
 <li>
 Enroll members in online and mobile banking and provide features, benefits and general guidance related to these services.
 </li>
 <li>
 Order debit cards for new and existing members
 </li>
 <li>
 Debit Card research related to transactions on members&rsquo; debit cards, limit increases
 </li>
 <li>
 Handle lost, stolen or misplaced debit card queries.
 </li>
 <li>
 Submit disputes for unauthorized electronic checks.
 </li>
 <li>
 Releasing Direct Deposits
 </li>
 <li>
 Perform complex account transactions such as account shutdown and stop payments on checks, etc.
 
 
 
 </li>
 </ul>
 Qualifications
 
 
 (Required):
 
 
 <ul>
 <li>
 High School Diploma or equivalent.
 </li>
 <li>
 Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
 </li>
 <li>
 Proficiency with computers, and strong typing skills.
 </li>
 <li>
 Ability to ask prying questions and diffuse tense situations when needed.
 </li>
 <li>
 Strong time management and decision-making skills.
 </li>
 <li>
 Adaptability and accountability.
 
 
 
 </li>
 </ul>
 Shifts
 
 
 <ul>
 <li>
 Representatives will get their schedule 2 weeks ahead of time and will only be scheduled 5 days a week but must be flexible.
 
 
 
 </li>
 </ul>
 #priorityeast
 
 
 #eastpriority26
 
 
 Job Type &amp; Location
 
 
 This is a Contract to Hire position based out of Virginia Beach, VA.
 
 
 Pay And Benefits
 
 
 The pay range for this position is $21.50 - $21.50/hr.
 
 
 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
 
 
 <ul>
 <li>
 Medical, dental &amp; vision
 </li>
 <li>
 Critical Illness, Accident, and Hospital
 </li>
 <li>
 401(k) Retirement Plan &ndash; Pre-tax and Roth post-tax contributions available
 </li>
 <li>
 Life Insurance (Voluntary Life &amp; AD&amp;D for the employee and dependents)
 </li>
 <li>
 Short and long-term disability
 </li>
 <li>
 Health Spending Account (HSA)
 </li>
 <li>
 Transportation benefits
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Virginia Beach,VA. Application Deadline This position is anticipated to close on Aug 10, 2026.
 
 
 
 </li>
 </ul>
 About TEKsystems
 
 
 We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
 
 
 The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
 
 
 About TEKsystems And TEKsystems Global Services
 
 
 We&rsquo;re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We&rsquo;re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We&rsquo;re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We&rsquo;re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
 
 
 The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
 
 
 
 San Francisco Fair Chance Ordinance:
 
 Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
 
 
 
 Massachusetts Lie Detector:
 
 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
 
 
 
 Use of Artificial Intelligence (AI):
 
 We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
</div>

Call Center Representative (Remote)

OneDigital

<div>Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. 
If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.
Our Newest Opportunity:
The Account Manager is responsible for day-to-day management of their assigned book of business and owns the overall client relationship and benefits strategy. The AM works closely and collaboratively with the internal service team and Client Executives to ensure service deliverables meet and exceed client expectations. The AM serves as the clients' main point of contact for any benefit-related service needs. 
Responsibilities Include:<ul><li> Manages and maintains assigned book of business</li><li> Serves in an advisory capacity for clients</li><li> Delegates work assignments to internal service team members</li><li> Leads the renewal process and benefits strategy; collaborates with Client Executives as appropriate</li><li> Manages day to day client issues</li><li> Conducts needs analysis and strategy calls</li><li> Conducts enrollment meetings as needed</li><li> Conducts regular face-to-face meetings with clients</li><li> Advises clients in reducing costs while offering competitive benefits options</li><li> Owns compliance-related items and obligations for assigned clients, including 5500 form filings and other regulatory requirements, as applicable</li><li> Assists in growing the book of business through cross-sale opportunities when available</li><li> Builds relationships with clients through proactive communications</li><li> Communicates and educates clients on latest trends, concerns and changes in the industry</li><li> Effectively and efficiently manages complex accounts and high-level service deliverables</li><li> Provides leadership within the extended service team</li></ul> 
Requirements Include:<ul><li> Must be self-motivated and disciplined</li><li> Possess excellent written and verbal communication skills</li><li> Possess strong organizational skills</li><li> Must be very detail-oriented</li><li> Demonstrate leadership capabilities</li><li> Ability to work with clients at a strategic level</li><li> Ability to thrive in fast-paced environment</li></ul> 
Experience:<ul><li> 3+ years' experience in account management or in a consultative role, required</li><li> Prior experience in broker agency or benefit administration firm, required</li><li> Current Life and Health license, required</li><li> Thorough knowledge of health and ancillary products; required</li><li> Working knowledge of all Microsoft Office products; required</li><li> Familiarity and practical knowledge of quoting process and tools; preferred</li><li> Bachelor's Degree, preferred</li><li> Experience with database applications, a plus.</li></ul><div>
The typical base pay range for this role nationwide is $80,000 to $90,000 year.</div><div>
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company&rsquo;s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.</div><div>
To learn more, visit: www.onedigital.com/careers</div>
OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.
OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, &ldquo;protected characteristics&rdquo;). A copy of the Federal EEO poster is linked here.
Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:
City and County of San Francsico
City of Los Angeles
County of Los Angeles
Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or &lsquo;ban the box&rsquo;] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.
In short, we believe in hiring the most qualified applicant for the position, regardless of background.
If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you. 
OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.
Thank you for your interest in joining the OneDigital team!</div>

Account Manager - Remote (PST)

Neighborhood Health Clinics Inc

<div>PATIENT ACCOUNT CODING SPECIALIST
At Neighborhood Health, we&rsquo;re passionate about our mission to provide a kind and caring premiere workforce. Our team-based approach to comprehensive patient care creates a challenging and rewarding work environment where you have a direct role in helping members of our community receive quality medical services they can afford. And, that&rsquo;s something you can feel good about. As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals.
As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals. Our goal is simple: improving access to healthcare in our community and surrounding areas. Together, we are all committed to building healthier communities by delivering comprehensive, quality health care with compassion and respect.
SUPERVISORY RESPONSIBILITIES
None
ESSENTIAL DUTIES &amp; RESPONSIBILITIES
Patient Account Coding Specialist I<ul><li>
Examines documents for missing information; corrects information as needed.</li><li>
Maintains practice management system by entering accurate data, verifying and</li></ul>
updating insurance and claims information.<ul><li>
Prepare, review, submit, investigate rejected claims, and follow up with clean claims to various</li></ul>
companies/individuals<ul><li>
Performs data entry of Labcorp invoices and optometry Medicaid waiver charges.</li><li>
Participates in professional development activities. Serves on committees as requested.</li></ul><ul><li>
Performs duties following NHC Standards of Conduct and Mission Statement.</li><li>
Performs related work as required and other duties (similar physical requirements and OSHA risk level) as assigned.</li></ul>
Patient Account Coding Specialist II
All duties listed under the Patient Account Coding Specialist I with additional duties:<ul><li>
Extracts relevant information from patient records and acts as a liaison with providers and other parties to clarify information.</li><li>
Assigns CPT, HCPCS, ICD-10-CM, and DRG codes</li><li>
Performs patient chart audits and provides coding feedback and education to clinical team as needed</li><li>
Answers questions, advises, and trains providers and staff on medical coding</li></ul>
REQUIRED SKILLS / ABILITIES<ul><li>
Medical Office-demonstrates a working knowledge of medical and/or dental office coding procedures, diagnosis coding, and maintains knowledge of, and acts following, current NHC policies and procedures.</li><li>
Problem-solving&mdash;identifies and resolves problems promptly and gathers and analyzes information skillfully.</li><li>
Interpersonal skills&mdash;maintains confidentiality, remains open to others&rsquo; ideas, and exhibits willingness to try new things; maintains friendly and supportive relationships with coworkers.</li><li>
Oral communication&mdash;speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.</li><li>
Written communication&mdash;edits work for spelling and grammar, presents numerical data effectively, and can read and interpret written information.</li><li>
Planning/organizing&mdash;prioritizes and plans work activities and uses time efficiently.</li><li>
Quality control&mdash;understands the importance of compliance standards and pays close attention to accuracy and detail when performing duties; demonstrates a working knowledge of how grant requirements and federal/state laws impact the day-to-day operations of NHCI&rsquo;s financial department.</li><li>
Adaptability&mdash;adapts to changes in the work environment, manages competing demands, and can deal with frequent change, delays, or unexpected events.</li><li>
Dependability&mdash;consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.</li><li>
Safety and security&mdash;actively promotes and personally observes safety and security procedures and uses equipment and materials properly.</li><li>
Computer &amp; Math&mdash;proficient in Microsoft Word, Outlook, and Excel; proficient in basic math to make simple calculations; proficient in the use of practice management software to perform duties efficiently and accurately.</li></ul>
REQUIRED QUALIFICATIONS:
Education / Training
Patient Account Coding Specialist I
High School diploma or GED. Specialized training in medical and/or dental coding/billing preferred.
Patient Account Coding Specialist II
Must complete a professional coding certification program.
Experience
Patient Account Coding Specialist I
One year medical coding or dental coding preferred. Experience with collections and medical office software is preferred. 95% accuracy must be achieved.
Patient Account Coding Specialist II
Two years of medical coding or dental coding required. Experience with collections and medical office software is required. 95% accuracy must be achieved.
Licensure/Certification
Patient Account Coding Specialist I
CPC-A, CPC, CCA or CCS, or must successfully complete within one year of hire.
Patient Account Coding Specialist II
AAPC CPC coding or AHIMA coding certification is required.
Physical Requirements
Prolonged sitting, infrequent to occasional walking or standing. Requires the ability to lift and carry items weighing up to 10 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate office and related electronic equipment. Requires corrected vision and hearing to normal range to record, prepare, and communicate appropriate reports. Requires ability to work under stressful conditions.
Work Environment
Normal clinic office environment. Work may involve irregular hours, including evenings or weekends. Involves frequent contact with other staff and the public. Contact may involve dealing with angry or upset people. Interaction with others is constant and interruptive. OSHA Category III - Tasks do not involve contact with blood or body substances and the performance of Category I or II tasks is not a condition of employment.
Neighborhood Health is an Equal Opportunity Employer. Neighborhood Health does not exclude people or treat them differently for any aspect of the organization because of race, color, national origin, age, disability (physical or mental), or sex (including sexual orientation).
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.</div>

Patient Account Coding Specialist

Creative Marketing Alliance

Title &ndash; Social Media SpecialistJob Summary &ndash; The Social Media Specialist is responsible for writing engaging content, creating captivating visuals and sparking conversations on social media channels to attract prospects for clients. You will manage daily client projects/accounts, devise campaign strategies and much, much more. The Social Media Specialist reports directly to the Social Media Manager.Core Values&middot; Passion&middot; Enthusiasm&middot; Collaboration&middot; Candor&middot; Solution-Oriented&middot; Accountability&middot; PurposeMajor Responsibility Areas (MRAs)&middot; Develop client social media plans including strategy, goals, channel identification, design, and advertising campaigns.&middot; Content development for all types of social media platforms (Facebook, LinkedIn, Instagram, X, TikTok, YouTube)&middot; Creative development for all types of social media posts (graphics, GIFs, videos, etc.)&middot; Practice continued improvements leveraging data and trends.&middot; Increase referral traffic through social media channels.&middot; Analyze and report on data and trends for each client.Required Skills Technical&middot; Proficiency with social media channels and tools&middot; Proficiency with scheduling platforms a must&middot; Microsoft Office suite experience&middot; Adobe Suite experience&middot; Video Editing experience&middot; Social Media Advertising Campaign experience&middot; Prior client experience, specifically in the B2B and non-profit industries preferred&middot; Exceptional writer/editor&middot; Outstanding graphic design skillsInterpersonal&middot; Excellent communications competence (verbal and written)&middot; Ability to prioritize and multi-task&middot; Strong time management and organization&middot; Effective collection skills while maintaining sound Customer relations&middot; Collaborator with ability to work across all levels of the organizationEducation/Experience &ndash; Bachelor&rsquo;s degree in journalism, communications and/or 3+ years&rsquo; related experience.CMA currently works on a hybrid schedule with 2 days remote and 3 days mandatory in office.Job Type: Full-timePay: $45,000.00 - $49,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Referral program</li><li>Vision insurance</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Microsoft Office: 3 years (Required)</li><li>Time management: 1 year (Required)</li><li>Social media management: 1 year (Required)</li><li>Social Media: 3 years (Preferred)</li></ul>Work Location: Hybrid remote in East Windsor, NJ 08520

Social Media Coordinator

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