account manager employee benefits

BSI Corporate Benefits

<div><p>At BSI, we are dedicated to providing exceptional service to our clients. As a rapidly growing firm, we pride ourselves on advocating for our clients on both a human and financial level. Our team is expanding, and we are looking for a passionate and dedicated Account Manager to join us on this exciting journey.</p><p>
</p><p><b>Award-Winning Culture, Expertise, and Service Excellence</b></p><ul><li>
Inc. Best in Business - (2022)</li><li>
The Chamber Business of the Year - (2022)</li><li>
Lehigh Valley Community Service Award PICPALifepath - (2020)</li><li>
Inc. Best Workplaces - (2021 - Present)</li><li>
Lehigh Valley Business Fastest Growing Companies - (2014 - Present)</li><li>
Who's Who in Business - (2021 - Present)</li><li>
Inc. 5000 Fastest Growing Privately Held Company - (20202021)</li><li>
Lehigh Valley Business Best Benefits Consulting Firm - (2017 - Present)</li></ul><p><b>
What You'll Do</b>
</p><p>As an Account Manager, you will play a key role in supporting BSI's strategic, large-segment clients by serving as the primary HR-level contact and trusted advisor for benefits administration and client service. Working closely with the Account Director, you will provide high-level support, problem-solving, and strategic guidance while delivering an exceptional client experience.</p><p>
Key responsibilities include:</p><ul><li><p>
Serve as the primary point of contact for HR leaders across an assigned book of business, ensuring responsive, proactive, and high-quality service</p></li><li><p>
Partner closely with the Account Director to support strategic client relationships and act as a backup when needed</p></li><li><p>
Prepare, update, and help present client-facing materials, including pre-renewal, renewal, year-end review, multi-year planning, and open enrollment presentations</p></li><li><p>
Support and help manage the strategic renewal process for assigned clients</p></li><li><p>
Lead and conduct open enrollment meetings, both in person and virtually</p></li><li><p>
Oversee day-to-day benefits administration, client communications, and delegation of service needs</p></li><li><p>
Conduct educational and wellness-related meetings for clients and their employees</p></li><li><p>
Gather and compile client data to support RFPs and new business initiatives</p></li><li><p>
Manage carrier setup, EDI file feeds, and monitor carrier discrepancy reports</p></li><li><p>
Review and reconcile client billing statements</p></li><li><p>
Serve as the point person for client compliance activities, including 5500 filings, 1095 reporting, Medicare Part D, PCORI, and other regulatory requirements</p></li><li><p>
Track compliance timelines, deadlines, and required notifications while staying current on regulatory changes</p></li><li><p>
Support the mentoring and training of Client Service Coordinators, when applicable</p></li><li><p>
Participate in new business presentations as needed</p></li><li><p>
Collaborate with internal teams and support other departments or special projects as required</p></li><li><p>
Travel to client locations to support meetings and on-site needs, including occasional overnight travel</p></li></ul><p>
</p><p><b>What You Need to Thrive in This Role</b></p><ul><li><p>
Bachelor's degree in Business, Communications, or a related field</p></li><li><p>
2&ndash;3 years of experience in health insurance, employee benefits, or a related industry</p></li><li><p>
Life, Accident, and Health insurance license, or the ability to obtain and maintain licensure within 6 months of employment</p></li><li><p>
Strong understanding of health insurance plans, Health Savings Accounts (HSAs), and benefits administration</p></li><li><p>
Experience reading, interpreting, and analyzing insurance carrier reports</p></li><li><p>
Excellent written and verbal communication skills, with the ability to present professionally in person, virtually, and in writing</p></li><li><p>
Exceptional active listening skills and a client-first mindset</p></li><li><p>
Strong problem-solving abilities and comfort managing multiple priorities in a fast-paced environment</p></li><li><p>
Highly organized with the ability to prioritize tasks and meet deadlines</p></li><li><p>
Proficiency in Microsoft Office and Google Workspace</p></li><li><p>
Prior experience with Salesforce or similar CRM/client tracking systems preferred (or ability to quickly become proficient)</p></li><li><p>
Ability to build rapport and maintain strong relationships with clients and carrier partners</p></li><li><p>
Willingness and ability to travel to client locations and occasionally work outside standard business hours</p></li><li>
Bilingual candidates (English/Spanish) are encouraged to apply; bilingual proficiency is a plus but not required.</li></ul><p>
</p><p><b>What We Offer You</b>
</p><p>BSI engages in an employee-first approach as part of our team-oriented and supportive culture. We offer a variety of benefits and perks, including:</p><ul><li>
Comprehensive medical, dental, and vision benefits</li><li>
Employer-paid STD, LTD, and life insurance; voluntary supplemental life and AD&amp;D insurance options provided.</li><li>
Telemedicine and employee wellness program</li><li>
401k plan with generous company match
</li><li>Profit sharing plan</li><li>
Tuition assistance and student loan repayment benefits</li><li>
Generous PTO plan and paid holidays (including your birthday!)</li><li>
Hybrid work model</li><li>
Free coffee/tea at the local coffee shop located by our office</li><li>
Healthy snacks in the office</li><li>
Summer Flex Fridays</li><li>
Fun, team-spirited work environment with company events, cultural activities, and team bonding</li></ul></div>

Account Manager - Employee Benefits

USI Insurance Services

<div><div><div><div><div><b>General Description:</b> Manages Employee Benefits insurance accounts and services as their day-to-day contact.</div><div></div><div><b><br>
Major Responsibilities:</b></div><div><ul><li>
Manage a book of business comprised of fully insured clients but may include some self-insured clients.</li><li>
Provide proactive, personalized support to assigned clients. Act as the primary contact between clients and insurance carriers.</li><li>
As needed, preparation of materials needed for client meetings. Educate, advise and aid clients on all Compliance topics. Including, but not limited to ERISA, COBRA, FMLA, 5500s and Health Care Reform.</li><li>
Set up new group insurance contracts for existing clients or new clients.</li><li>
Manage the renewal process including the preparation of appropriate contractual changes.</li><li>
Implement and manage programs recommended by technical resources (e.g. wellness, communications, strategies, pharmacy)</li><li>
May be responsible for the marketing and placement of new benefit products.</li><li><ul><li>
Prepare client application for review</li><li>
Determine most appropriate carriers</li><li>
Analyze and compare carrier quotes and coverage offerings</li><li>
Make recommendations to clients</li></ul></li><li>
Develop alternative strategies, plan modeling and cost reduction opportunities.</li><li>
Champion client cross-selling initiatives and develop customer accounts.</li><li>
Conduct on-site meetings to communicate or administer benefit plans.</li><li>
Coordinates, manages and attends client meetings both virtually and in person</li><li>
Develop employee communications for renewal changes, enrollment procedures, benefit changes and/or clarifications.</li><li>
Resolution support and oversight for client issues such as contract clarifications and billing.</li></ul></div><div></div><div><b><br>
Knowledge, Skills and Abilities:</b></div><div><ul><li>
2-4 years experience in employee benefits industry or related marketplace. College degree preferred.</li><li>
Prior customer service experience is preferred.</li><li>
Must hold or be willing to earn life and disability insurance license.</li><li>
Comfortable with internet-based programs and Microsoft Office products.</li><li>
Ability to set priorities and manage deadlines.</li><li>
Ability to work in a fast-paced, team environment with minimal instruction.</li><li>
Keep informed about industry information, technology and trends.</li><li>
Ability to carry out complex tasks with many concrete and abstract variables.</li></ul></div><div></div><div><div><br>
#LI-DS2</div><div>
#LI-HYBRID</div></div>
</div></div><div><div><p><b>Why USI?</b><br>
With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, USI is one of the largest insurance brokerage and consulting firms in the world. At USI, we have created one of the most dynamic personal and professional development cultures in the industry. We invest heavily in our associates, and we take pride in celebrating their growth and success through our one-of-a-kind employee reward and recognition programs.</p><p><b>
Unrivaled Resources and Support</b><br>
What truly distinguishes USI as a premier insurance brokerage and consulting firm is the <b>USI ONE Advantage&reg;</b>, a game-changing value proposition that delivers to clients a robust set of risk management and benefit solutions with bottom-line financial impact. USI ONE&reg; represents Omni, Network, Enterprise&mdash;the three key elements that set USI apart from the competition. Through USI ONE, we develop strategic, timely, and effective risk management and benefit programs in terms that are easy to understand, and we demonstrate how the solutions can have a positive economic impact.</p><p><b>
Industry-Leading Programs, Rewards, and Recognition</b><br>
In addition to competitive pay, incentives, and benefits, USI recognizes associates through our Summit Awards program, rewarding excellence in those who build our brand each day. USI offers <b>employee programs</b> that recognize outstanding achievement and help our associates lead healthy, productive lives. We turn care into action with our award-winning wellness program, college scholarships for associates' children, and financial help in times of need.</p><p><b>
Deep Community Engagement</b><br>
We are committed to giving back to our local communities and supporting a culture of environmental sustainability. From sharing our time, talent, and resources to support local non-profit organizations, animal shelters, and environmental beautification and restoration projects &ndash; to partnering with eco-conscious vendors and taking steps to reduce our own environmental footprint &ndash; we&rsquo;re working <b>together as ONE</b> to build a better future.</p><p><b>
Committed to a Diverse and Inclusive Workplace</b><br>
Our award-winning <b>I&rsquo;m With U</b> diversity and inclusion program educates our associates to help them better understand and serve our clients, prospects, fellow team members, and local communities through curated education and training resources, employee support programs, and community outreach initiatives to build a more diverse, equitable, and inclusive culture.</p><p><b><br>
Nationally Recognized as a Top Insurance Employer</b></p><ul><li>
Recognized as one of Insurance Business America&rsquo;s Top Insurance Employers eight consecutive years (2018-2025).</li><li>
Named to Business Insurance&rsquo;s annual list of the Best Places to Work in Insurance six years in a row (2020-2025).</li><li>
Named to Fortune&rsquo;s Best Workplaces in Financial Services &amp; Insurance list for the last two years (2024-2025).</li><li>
Certified as a Great Place To Work two years in a row (2024-2025).</li></ul><p>
Visit our <b>Awards and Accolades page</b> for a complete list of our latest industry awards and recognitions!</p>
</div></div><div><div><div><p><i>USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs. USI also offers a generous paid time off policy, paid family leave benefit as well as paid holiday time</i><i>.</i></p></div></div></div></div></div>

Carhop

<p></p><div><p>CarHop, an industry-leader in the Buy-Here, Pay-Here marketplace, specializes in helping those who have not quite perfect credit to achieve transportation independence! Now in 12 States, and growing, we've made a difference by Helping People Drive and changing the lives of thousands of people.</p><p><b>
Account Manager Benefits</b></p><ul><li>
Guaranteed hourly pay - $19.50/hour</li><li>
Monday - Friday hours - NO WEEKENDS!</li><li>
Full health benefits (Medical/Dental/Vision/Flex spend/401k w/ match)</li><li>
Paid time off and great work/life balance</li><li>
Opportunity for advancement</li><li>
A fun work environment filled with awesome people</li><li>
A rewarding job experience helping people drive &amp; changing lives</li><li>
We give you the tools you need to succeed with regular training and coaching</li></ul><p><b>
Account Manager Responsibilities</b></p><ul><li>
Placing outbound calls &amp; accepting inbound calls from CarHop Finance customers</li><li>
Face to face interaction with customers regarding the status of their auto loan</li><li>
Utilizing your communication and negotiation skills to resolve the delinquent account</li></ul><p><b>
Account Manager Qualifications</b></p><ul><li>
High school diploma or equivalent.</li><li>
Strong verbal and written communication skills</li><li>
Ability to prioritize, meet deadlines and resolve complex problems with minimal guidance</li><li>
Professional, detail-oriented, well organized and efficient</li><li>
Previous customer service experience, face-to-face or call center, is preferred, but not required.</li><li>
Specific experience in the area of de-escalation, retention, or issue resolution is helpful.</li><li>
Strong/Advanced negotiation, counseling and problem solving skills.</li><li>
Must successfully complete pre-employment criminal background inquiry, and results must be consistent with company standards.</li></ul><p>
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, creed, age, sex, national origin, ancestry, marital status, familial status, pregnancy, disability (including those related to pregnancy or childbirth), military or veteran status, membership or non-membership in a labor organization, sexual orientation, gender identification, genetic information, status with regard to public assistance, or any other characteristic or activity protected under federal, state, or local law.
</p><p></p><p>Oo5uxcR4zG</p></div>

Account Manager, M-F, 19.50, Full Benefits

Insurance Office of America

<div><p><b>Job Description:</b></p><p></p><div><div><p><b>
Title:</b><b> </b><b>Account</b><b> </b><b>Coordinator</b><b> </b><b>&ndash;</b><b> </b><b>Employee Benefits</b></p></div><div><p><b>
Hybrid:</b><b> </b>2 days in office<b> </b><b>| Location:</b><b> </b>Longwood, FL<b> </b><b>| Required:</b> Florida 2-15 License<br>
<br>
<i>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.</i><i> </i><i>Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.</i><i> </i><i>To view our branch locations, please visit: ioausa.com/locations</i></p></div><div><p><br>
<br>
<b>About the Role</b><b>:</b> Responsible for IOA Benefits department administrative and support activities, including internal/external customer service and communication, individual productivity, quality, and service levels, eligibility processing, data entry, general administration, meeting/presentation preparation, marketing/branding functional support, professional development, identification of sales opportunities, and upholding IOA core values.</p></div><div><p><br>
<br>
<b>Key Responsibilities:</b></p></div><div><ul><li><p><b>
Administrative Support:</b> Assist with Benefits department administrative support functions under the direction of Account Team leadership.</p></li></ul></div><div><ul><li><p><b>
Client Service:</b> Deliver outstanding client service, anticipating needs and maintaining professional communication.</p></li></ul></div><div><ul><li><p><b>
Work Ethic:</b> Demonstrate a strong work ethic, positive attitude, and willingness to assist others.</p></li></ul></div><div><ul><li><p><b>
Business Growth:</b> Actively seek to grow IOA business by identifying and acting on sales opportunities.</p></li></ul></div><div><ul><li><p><b>
Eligibility Processing:</b> Process client employee plan eligibility data accurately and timely.</p></li></ul></div><div><ul><li><p><b>
Technical Issues:</b> Resolve client data portal technical issues with carriers.</p></li></ul></div><div><ul><li><p><b>
Data Management:</b> Maintain accurate and up-to-date data in the agency management system.</p></li></ul></div><div><ul><li><p><b>
Marketing Support:</b> Provide administrative support for marketing and client reporting functions.</p></li></ul></div><div><ul><li><p><b>
Presentation Preparation:</b> Assist in client presentation and meeting preparation.</p></li></ul></div><div><ul><li><p><b>
Correspondence Management:</b> Manage incoming mail, faxes, and other correspondence.</p></li></ul></div><div><ul><li><p><b>
Collateral Materials:</b> Assist in the compilation and distribution of marketing materials.</p></li></ul></div><div><ul><li><p><b>
Office Support:</b> Provide general office support and administration as needed.</p></li></ul></div><div><ul><li><p><b>
Performance Monitoring:</b> Monitor individual performance to ensure standards are met.</p></li></ul></div><div><ul><li><p><b>
Professional Development</b>: Support team training and development, promote a positive work environment, and seek continuous improvement.</p></li></ul></div><div><ul><li><p><b>
Communication</b>: Maintain transparent communication with Producers and team members.</p></li></ul></div><div><ul><li><p><b>
Compliance</b>: Ensure adherence to company policies and industry standards.</p></li></ul></div></div><div><div><ul><li><p>
Champion IOA core values and demonstrate integrity and leadership.</p></li></ul></div><div><p><br>
<br>
<b>Ideal Candidate</b><b> </b><b>Qualifications:</b></p></div><div><ul><li><p>
2+ years of industry experience</p></li></ul></div><div><ul><li><p>
Exceptional customer service and administrative skills</p></li></ul></div><div><ul><li><p>
Strong communication, organizational and multi-tasking skills</p></li></ul></div><div><ul><li><p>
Proficiency in MS Office (Outlook, Word, Excel)</p></li><li><p>
Required active licensing</p></li></ul></div><div><ul><li><p>
High School Diploma (or equivalent)</p></li></ul></div><div><p><br>
<br>
<b>What We Offer:</b></p></div><div><ul><li><p>
Competitive salaries and bonus potential</p></li></ul></div><div><ul><li><p>
Company-paid health insurance</p></li></ul></div><div><ul><li><p>
Paid holidays, vacations, and sick time</p></li></ul></div><div><ul><li><p>
401K with employer match</p></li></ul></div><div><ul><li><p>
Professional growth and career progression opportunities</p></li></ul></div><div><ul><li><p>
Respectful culture and work/family life balance</p></li></ul></div><div><ul><li><p>
Community service commitment</p></li></ul></div><div><ul><li><p>
Supportive teammates and a rewarding work environment</p></li></ul></div><div><p><br>
<br>
<b>What</b><b> </b><b>to Expect</b><b> </b><b>(Application Process)</b><b>:</b></p></div><div><ul><li><p>
30-Minute Phone Screen, Online Assessments, and Interview(s)</p></li></ul></div></div><p></p><p><b>
Salary Range</b></p><p>
The expected pay range for this position is $40,000.00 - $55,000.00 annually depending on experience, relevant skills, and geographic location.</p><p></p><p>
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p></div>

Account Coordinator - Employee Benefits (Hybrid Opportunity)

Marsh McLennan Agency

<div><h2 class="jobSectionHeader"><b>Company:</b></h2>
Marsh McLennan Agency
<p></p><h2 class="jobSectionHeader"><b>Description:</b></h2>
<p></p><p><b>JOB TITLE: </b>Benefits Account Manager</p>
<p><b>JOB TYPE: </b>FLSA Non-Exempt</p>
<p></p><p><b>ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
</b></p><p><b>Documentation
</b></p><p>Benefit Point &amp; ImageRight</p>
<p>Enter client data into Benefit Point adequate to complete following:</p>
<ul><li>RFP&rsquo;s</li>
<li>Prospect/opportunity Report</li>
<li>Update Client Rates and Plans tab with final agreed information within 5 workdays of client acceptance of renewal or new business presentation</li>
</ul><p></p><p><b>Customer Service
</b></p><ul><li>Provide support for Account Executive through duties and responsibilities listed this Job Description and Benefits Timeline.</li>
<li>Research and answer questions regarding benefit plans, claims and billings for client, update Benefit Point activities and adhere to the Benefits Timeline</li>
<li>Assist bSwift team with set-up of client web site as directed by Benefits Operations Manager.</li>
<li>Maintain on-line client binder as per department guidelines</li>
<li>Coordinate workflows as per activities created as per Benefit Timeline</li>
<li>Begin to act as a lead for other Account Manager&rsquo;s in the absence of the Account Executive</li>
</ul><p></p><p><b>Marketing
</b></p><ul><li>Request for Proposal (RFP) &ndash; Create and release to Carriers by due date as per Benefit Timeline</li>
<li>Create and maintain marketing binder as per Department Guidelines and Benefit Timeline</li>
<li>Follow up with carriers to ensure they have everything needed to quote, submit any missing information, review quotes as they are received to ensure they are correct and received by the deadline as per RFP timelines.</li>
<li>Spreadsheets &ndash; Prepare and review for accuracy as per Department Guidelines and Benefit Timeline.</li>
<li>Formal Proposal &ndash;Finalize and review for accuracy spreadsheets and any other materials that are to be included in the Formal Proposal. Preparation for the Formal Proposal can include copying, printing and binding or materials necessary for creating the formal proposal.</li>
</ul><p></p><p><b>Communication
</b></p><ul><li>Prepare and develop communication booklets as per Department Guidelines and Benefit Timeline.</li>
<li>Enrollment Meetings &ndash; Conduct enrollment meetings as necessary</li>
</ul><p></p><p><b>Reporting
</b></p><ul><li>ICAF/Milliman/DMW &ndash; Gather Data necessary and submit to carriers. Compile information for Sr. Account Consultant/Executive Team Lead as per Department Guidelines and Benefit Timeline.</li>
<li>Aggregate Reports &ndash; Upon request of Account Executive, create the aggregate report that uses in their analysis to the client.</li>
<li>Initiate stewardship report from workflows and activities in Benefit Point.</li>
</ul><p></p><p><b>Compliance
</b></p><ul><li>Medicare Part D - Submit Medicare Part D disclosure letters to client as per Benefit Timeline</li>
<li>Schedule A&rsquo;s &ndash; Compile Data from Carriers and submit Schedule A&rsquo;s to client as per Department Guidelines and Benefit Timeline</li>
<li>Annual Notices &ndash; Prepare Annual Notices for Mail/E-mail/Distribution and request processing date from Account Manager to ensure annual distribution as appropriate.</li>
</ul><p></p><p><b>Technical </b><b>E </b><b>xpertise
</b></p><p>Expand Technical skill set by participating in technical skill development.</p>
<ul><li>Complete Bisys Correspondence courses for major lines of business (i.e., Health Concepts, Life Concepts, Disability Income Insurance, Group Insurance, and Health Savings Account).</li>
<li>Initiate participation in the GBA certification.</li>
<li>Participation in the EBIA Webinars for 12 hours of CE&hellip;&hellip;&hellip;..goal is attendance in all sessions.</li>
<li>Provide support to Sr. Account Consultant or Account Executive as directed.</li>
<li>Demonstrated success in servicing multiple client renewals under mentorship of AE or Trainer</li>
</ul><p></p><p><b>REQUIREMENTS:
</b></p><ul><li>Education: College Degree Preferred</li>
<li>24 to 36 months of experience in an Assistant Account Manager role / 24+ months equivalent industry experience preferred</li>
<li>Bilingual Spanish a major plus</li>
<li>Ability to multi-task, prioritize work, possess basic word processing and spreadsheet computer skills.</li>
<li>Ability to demonstrate cooperation and effective communication with clients, vendors and internally with co-workers.</li>
<li>Ability to service our clients effectively through problem solving, appropriate confidentiality, diplomacy, sensitivity and tactfulness.</li>
<li>Operational knowledge of various windows based application programs such as Excel, Word, Power Point and current Internet technologies</li>
<li>Willing to work overtime due to cyclical nature of business.(primarily August thru December)</li>
<li>Masters all Account Manager duties and demonstrates proficiency and how to research and access best practice documentation</li>
</ul><p></p><p><i>We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. Marsh &amp; McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: </i><i>http://marshmma.com/careers </i><i>.</i></p></div><p></p>

Benefits Account Manager

Allied Universal

<div><p>Armed Assistant Account Manager - Lieutenant</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><p>
Company Overview:
</p><p>Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.</p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><p><b>
Salary: $102,000 / year &amp; benefits including medical, dental, vision, 401k, and life insurance.</b></p><br>
<p></p><p><b>Candidates MUST have 2+ years of armed security experience OR 1+ years as a full munipical police officer OR 2+ years of service in a U.S. armed forces component with an honorable discharge.</b></p><br>
<p></p><p><b>Candidates MUST be willing to undergo a thorough background screening from the federal government including a credit check.</b></p><br>
<p></p><p>Allied Universal is looking to hire an Assistant Account Manager. The Assistant Account Manager job is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.</p><p><br>
</p><p><b>RESPONSIBILITIES:</b>
</p><ul><li>Under the direction of the Account Manager, this position assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day</li>
<li>This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments</li>
<li>Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized</li>
<li>Assist the Account Manager in conducting interviews and evaluating new employees. Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs;</li>
<li>Oversees all reports, logs and pass downs generated by and for the Security Department. Distributes communications and other information to Security Professionals at post as directed</li>
<li>Manages and supervises all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to job site. May generate work orders and attached paperwork for extra security coverage requests</li>
<li>Responds to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner</li>
<li>Identifies any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Account Manager or Field Supervisor as appropriate. May be responsible for writing a report of the situation or assisting with an investigation, as directed by Account Manager, Branch Manager or Corporate HR Director</li>
<li>Responsible for making recommendations for counseling and/or disciplinary action, including termination. May be responsible for administering counseling or disciplinary actions (may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Account Manager with prior approval from Branch/Corporate HR management)</li>
<li>Responds to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional Manager. Responsible for maintaining positive client/security relationships through frequent tenant/client contact and support</li>
<li>May occasionally perform Security Professional type job duties on an as-needed basis by standing post, but under no circumstances to exceed more than 50% of time in any given workweek.</li></ul><br>
<p></p>
<p><b>QUALIFICATIONS:</b></p><ul><li>
Minimum high school diploma or equivalent</li>
<li>Minimum three (3) - five (5) years of professional-level experience required. Prior experience in the security industry, law enforcement and/or military required</li>
<li>Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test. Additionally, as a condition of continued employment, employee must maintain current active status of Guard License at all times, and must carry the license at all times while on duty</li>
<li><p>Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.</p></li>
<li>Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required</li>
<li>Professional, articulate and able to use good independent judgment and discretion</li>
<li>Ability to train and coach others, and to effectively enforce post orders, security standards and company policies equitably and consistently</li>
<li>Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required</li>
<li>Incumbent must be available to work outside normal shift schedule on an as-needed basis, and must be accessible by phone or pager 24/7 for emergency response</li></ul><p><b>
PREFERRED QUALIFICATIONS:</b>
</p><ul><li>College education or business classes</li>
<li>Experience in scheduling, operations or other functions of security industry</li>
<li>Ability to write effective and concise reports in neat, legible handwriting is required. Working knowledge of Microsoft Office software and email</li></ul><p><b>
BENEFITS:
</b></p><ul><li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li></ul><p></p><p><br>
</p><h2 class="jobSectionHeader"><b>Closing</b></h2><p>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
</p><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.</p><h2 class="jobSectionHeader"><b>
Requisition ID</b></h2><br>
2026-1572598</div>

Armed Assistant Account Manager - Lieutenant

<div><p>Armed Assistant Security Account Manager - Lieutenant</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><p>
Company Overview:
</p><p>Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.</p><h2 class="jobSectionHeader"><b>
Job Description</b></h2><p><b>
Salary: $102,000 / year &amp; benefits including medical, dental, vision, 401k, and life insurance.</b></p><br>
<p></p><p><b>Candidates MUST have 2+ years of armed security experience OR 1+ years as a full munipical police officer OR 2+ years of service in a U.S. armed forces component with an honorable discharge.</b></p><br>
<p></p><p><b>Candidates MUST be willing to undergo a thorough background screening from the federal government including a credit check.</b></p><br>
<p></p><p>Allied Universal is looking to hire an Assistant Account Manager. The Assistant Account Manager job is responsible for assisting the Account Manager with all supervisory, training and operations functions at the assigned post in accordance with post orders and client instructions, and following all internal procedures. To support and ensure success in this role, we provide a comprehensive, week-long management onboarding course designed to provide best practices, tools and guidance.</p><p><br>
</p><p><b>RESPONSIBILITIES:</b>
</p><ul><li>Under the direction of the Account Manager, this position assists with the coordination of all aspects (technical and managerial) of executing the security contract at the assigned location. Assigns work tasks to Security Professionals and directs their work throughout the day</li>
<li>This position is the first direct supervisory contact for shift supervisors (if applicable to site) or for Security Professionals, regarding performance, operations, and department needs. Responsible for supervising, motivating, coaching and training Also responsible for evaluating the work performance of Security Professionals and making recommendations regarding assignments</li>
<li>Responsible for making sure that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized</li>
<li>Assist the Account Manager in conducting interviews and evaluating new employees. Responsible for conducting on-the-job training, in coordination with Shift Supervisors, of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs;</li>
<li>Oversees all reports, logs and pass downs generated by and for the Security Department. Distributes communications and other information to Security Professionals at post as directed</li>
<li>Manages and supervises all sub-units within the Security Department, such as fire control room, command center, and loading docks as applicable to job site. May generate work orders and attached paperwork for extra security coverage requests</li>
<li>Responds to minor incidents (internal to Security Professionals and/or external to client location) that occur, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner</li>
<li>Identifies any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Account Manager or Field Supervisor as appropriate. May be responsible for writing a report of the situation or assisting with an investigation, as directed by Account Manager, Branch Manager or Corporate HR Director</li>
<li>Responsible for making recommendations for counseling and/or disciplinary action, including termination. May be responsible for administering counseling or disciplinary actions (may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Account Manager with prior approval from Branch/Corporate HR management)</li>
<li>Responds to client or site emergencies as they arise, including ensuring appropriate communication to Account Manager, Field Supervisor, Branch and/or Regional Manager. Responsible for maintaining positive client/security relationships through frequent tenant/client contact and support</li>
<li>May occasionally perform Security Professional type job duties on an as-needed basis by standing post, but under no circumstances to exceed more than 50% of time in any given workweek.</li></ul><br>
<p></p>
<p><b>QUALIFICATIONS:</b></p><ul><li>
Minimum high school diploma or equivalent</li>
<li>Minimum three (3) - five (5) years of professional-level experience required. Prior experience in the security industry, law enforcement and/or military required</li>
<li>Must possess a valid state Guard License, or have applied and subsequently be issued such a license prior to employment. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test. Additionally, as a condition of continued employment, employee must maintain current active status of Guard License at all times, and must carry the license at all times while on duty</li>
<li><p>Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.</p></li>
<li>Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines. Demonstration of strong customer service orientation required, with ability to effectively resolve client issues in a professional and service-focused manner and to de-escalate situations before they become hostile or unpleasant required</li>
<li>Professional, articulate and able to use good independent judgment and discretion</li>
<li>Ability to train and coach others, and to effectively enforce post orders, security standards and company policies equitably and consistently</li>
<li>Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required</li>
<li>Incumbent must be available to work outside normal shift schedule on an as-needed basis, and must be accessible by phone or pager 24/7 for emergency response</li></ul><p><b>
PREFERRED QUALIFICATIONS:</b>
</p><ul><li>College education or business classes</li>
<li>Experience in scheduling, operations or other functions of security industry</li>
<li>Ability to write effective and concise reports in neat, legible handwriting is required. Working knowledge of Microsoft Office software and email</li></ul><p><b>
BENEFITS:
</b></p><ul><li>Medical, dental, vision, basic life, AD&amp;D, and disability insurance</li>
<li>Enrollment in our company's 401 (k) or Supplemental Income Plan, subject to eligibility requirements</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li></ul><p></p><p><br>
</p><h2 class="jobSectionHeader"><b>Closing</b></h2><p>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
</p><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.</p><h2 class="jobSectionHeader"><b>
Requisition ID</b></h2><br>
2026-1572593</div>

Armed Assistant Security Account Manager - Lieutenant

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