account development manager - customer success

account executive

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account assistant/ finance executive Jobs in Islamabad

account assistant/ finance executive

account development manager - customer success Jobs in Islamabad

account manager

Eastern Tech

We are looking for a highly skilled and experienced Alibaba Account Manager to professionally manage and grow our Alibaba Verified Supplier account. The ideal candidate will have hands-on experience with Alibaba Seller Central, product optimization, and lead conversion strategies.You will be responsible for increasing visibility, improving inquiries, and converting leads into consistent business.Key Responsibilities<ul><li>Manage and optimize our Alibaba Verified Supplier account</li><li>Upload, update, and optimize product listings (SEO, keywords, images, descriptions)</li><li>Handle RFQs (Request for Quotations) and respond promptly to buyer inquiries</li><li>Improve conversion rate and maintain fast response time</li><li>Manage Trade Assurance orders and customer communication</li><li>Perform keyword research and competitor analysis</li><li>Optimize storefront design and product presentation</li><li>Monitor analytics and implement strategies for growth</li><li>Maintain high account health and performance metrics</li></ul>Requirements<ul><li>Proven experience managing Alibaba seller accounts (Verified Supplier preferred)</li><li>Strong understanding of Alibaba SEO and ranking algorithms</li><li>Experience in B2B sales, lead handling, and conversion</li><li>Excellent written English communication skills</li><li>Knowledge of product sourcing / manufacturing industry (preferred)</li><li>Ability to work independently and deliver results</li></ul>Preferred Experience<ul><li>Experience in industrial products / safety equipment / manufacturing exports</li><li>Familiarity with Alibaba ads (P4P campaigns)</li><li>Experience handling US / international clients</li></ul>KPIs (Performance Indicators)<ul><li>Increase in product ranking &amp; visibility</li><li>Growth in inquiries and RFQs</li><li>Improved response time</li><li>Higher conversion rate</li><li>Increase in monthly sales/orders</li></ul>Pay: Rs50,000.00 - Rs150,000.00 per monthWork Location: In person

Alibaba Account Manager

Prime System Solutions

<div>
 
 Job Title: Key Account Manager
 
 
 
 
 Experience Required:
 
 6+ years
 
 
 
 Location:
 
 Lahore/Islamabad
 
 
 
 Shift Timings:
 
 5 PM - 2 AM PKT
 
 
 
 Role Overview
 
 
 
 We are seeking a dedicated
 
 Key Account Manager
 
 to oversee and manage end-to-end service delivery for a key client account. This role is responsible for ensuring seamless operations, maintaining exceptional service standards, and driving overall client satisfaction.
 
 
 The ideal candidate will serve as the primary liaison between the client and internal teams, ensuring alignment, efficiency, and consistent delivery excellence.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Act as the primary point of contact for the client on all service delivery matters
 </li>
 <li>
 Oversee and manage deployed resources, ensuring optimal performance, efficiency, and engagement
 </li>
 <li>
 Ensure consistent and high-quality service delivery in line with agreed SLAs and KPIs
 </li>
 <li>
 Build, nurture, and strengthen long-term client relationships
 </li>
 <li>
 Proactively identify risks, gaps, and opportunities for continuous improvement
 </li>
 <li>
 Drive client satisfaction and retention through regular communication and service reviews
 </li>
 <li>
 Collaborate with cross-functional teams (HR, Operations, Finance, etc.) to ensure smooth execution
 </li>
 <li>
 Track, analyze, and present performance metrics, reports, and insights
 </li>
 <li>
 Ensure adherence to internal processes, compliance standards, and client expectations
 </li>
 <li>
 Manage escalations effectively, ensuring timely resolution and stakeholder alignment
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, IT, or a related field
 </li>
 <li>
 6+ years of experience in Account Management, Service Delivery, or Client Success roles
 </li>
 <li>
 Prior experience working with a Managed Service Provider (MSP) or IT services organization is mandatory
 </li>
 <li>
 Proven experience managing mid-to-large scale teams
 </li>
 <li>
 Exceptional communication, presentation, and stakeholder management skills
 </li>
 <li>
 Strong analytical thinking and problem-solving capabilities
 </li>
 <li>
 Ability to thrive in a fast-paced, client-centric environment
 </li>
 <li>
 Excellent organizational and multitasking abilities
 </li>
 </ul>
</div>

Key Account Manager

BigGorillaApps

Please only apply if your spoken English is at a native or near-native level. P.S. This position has nothing to do with accounting, finance or audit.Junior Account Manager &ndash; BG (Lahore - Hybrid) Type: Full-Time | Start Date: ASAPBG is a fast-growing digital agency specializing in paid ads, social media, and email marketing for mission-driven brands. We&rsquo;re looking for a Junior Account Manager to join our team &mdash; someone who is organised, proactive, and eager to grow in a client-facing role.This role is ideal for recent graduates in Marketing (or a related field) or candidates with internship/entry-level experience in digital marketing or client services.Responsibilities<ul><li>Support in managing client communication and maintaining strong relationships</li><li>Assist in coordinating digital campaigns across paid ads, social media, and email marketing</li><li>Work closely with designers, copywriters, and marketers to ensure timely delivery of tasks</li><li>Prepare meeting agendas, take notes, and track action items</li><li>Review deliverables for accuracy and quality before sharing with clients</li><li>Ensure client requests are acknowledged and followed up in a timely manner</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Marketing, Communications, Business, or related field (recent graduates encouraged to apply)</li><li>Strong spoken and written English (near-native level preferred)</li><li>Strong organisational and multitasking skills</li><li>Basic understanding of digital marketing (social media, paid ads, email)</li><li>Familiarity with tools like ClickUp, Trello, or similar is a plus</li><li>Proactive attitude with a willingness to learn and take ownership</li></ul>Nice to Have<ul><li>Internship or 6&ndash;12 months experience in a marketing or agency environment</li><li>Experience working with designers or content teams</li><li>Interest in nonprofit or mission-driven work</li></ul>Perks &amp; Benefits<ul><li>Hybrid work model (Remote + Lahore Office)</li><li>Structured onboarding and training</li><li>Growth and learning opportunities</li><li>Supportive and collaborative team culture</li><li>Modern, creative, and friendly work environment</li></ul>Why Join BG?Work on campaigns that matter. Our main clientele is charities and NGOs, so every project you support contributes to meaningful, real-world impact.Hiring ProcessApplication Review &rarr; Video Interview &rarr; Final Interview &rarr; OfferJob Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthLanguage:<ul><li>english (Required)</li></ul>Work Location: Remote

Junior Account Manager

MCG Technologies

About the opportunityReports to: Sales ManagerLocation: E-11/2, Islamabad (Onsite)Timings: PKT 6:00 PM &ndash; 3:00 AMRole at MCG TechnologiesAs the Accounts Development Manager, you will play a critical role in strengthening client partnerships and driving sustainable account growth. You will work closely with international clients and internal stakeholders to build trusted relationships, understand evolving business needs, and unlock opportunities for expansion within existing accounts. Combining strategic account management with data-driven insights, you will contribute to revenue growth, enhance client satisfaction, and support long-term business success. This role offers exposure to global client environments, enabling you to refine communication, negotiation, and relationship management skills within a performance-driven and collaborative culture.How you will contributeClient Relationship Management &amp; Account Growth<ul><li>Serve as the primary point of contact for all client account matters</li><li>Build and maintain strong, long-lasting client relationships</li><li>Develop trusted advisor relationships with key stakeholders and decision-makers</li><li>Identify growth opportunities within existing accounts to maximize revenue</li></ul>Sales Strategy &amp; Business Development<ul><li>Analyze product performance and market trends to refine sales strategies</li><li>Identify new business opportunities within current client portfolios</li><li>Negotiate contracts and close agreements to achieve revenue targets</li><li>Contribute to strategic account planning and expansion initiatives</li></ul>Performance Tracking &amp; Reporting<ul><li>Forecast and track key account metrics, including sales performance and growth trends</li><li>Prepare detailed reports on account status and performance insights</li><li>Monitor competitive products and market dynamics to support decision-making</li><li>Communicate progress on monthly and quarterly initiatives to stakeholders</li></ul>Client Success &amp; Delivery Excellence<ul><li>Ensure timely and successful delivery of solutions aligned with client needs</li><li>Collaborate cross-functionally to meet customer objectives</li><li>Handle client concerns, escalations, and complex requests effectively</li><li>Continuously enhance client experience and satisfaction</li></ul>Professional Development &amp; Market Awareness<ul><li>Stay updated with industry trends and competitive landscape</li><li>Participate in professional networks and learning opportunities</li><li>Continuously enhance sales, communication, and account management skills</li><li>Contribute ideas to improve sales processes and organizational growth</li></ul>What makes you a great fit?<ul><li>Bachelor&rsquo;s degree in Business Administration, Sales, or a related field</li><li>Minimum 5 years of experience in Account Management, Customer Success, Sales, or a similar role</li><li>Strong ability to communicate, present, and influence stakeholders at all levels, including C-suite</li><li>Proven experience in client relationship management and business development</li><li>Proficiency in CRM tools and MS Office (especially Excel)</li><li>Ability to manage multiple accounts while maintaining attention to detail</li><li>Excellent negotiation, presentation, and problem-solving skills</li><li>Excellent verbal and written communication abilities</li></ul>What will fuel your success?<ul><li>Global exposure with real responsibilities</li><li>Skill-based career growth</li><li>Structured learning and mentorship</li><li>Clear expectations and transparent processes</li><li>Culture built on trust and respect</li><li>Growth oriented mind-set</li></ul>Tangible Perks and Benefits<ul><li>Health Insurance</li><li>Life Insurance</li><li>Provident Fund</li><li>EOBI</li><li>Leave Encashment</li><li>Sponsored Certifications</li></ul>How do we help you grow?At MCG Technologies, we foster a culture of continuous learning, accountability, and professional excellence. You will gain international exposure, work alongside diverse teams, and develop critical client management and strategic skills. Our structured growth approach ensures you are empowered to succeed while contributing to impactful outcomes for global clients.Job Type: Full-timeWork Location: In person

Account Development Manager - Customer Success

ForgeiX

Note: Only experienced candidates will be considered.Empowers Zone is hiring an experienced eBay Store Manager to manage and scale international eBay stores. The ideal candidate must be skilled in product hunting, listing optimization, order processing, account health management, and seller performance improvement.Aapka role hoga ke aap hamari eBay store ko professionally run karein, sales increase karein, aur account ko stable rakhein.Responsibilities<ul><li>Daily management of eBay store</li><li>Product research &amp; sourcing</li><li>High-quality listing creation (titles, descriptions, keywords)</li><li>Price optimization &amp; competitor analysis</li><li>Managing orders, returns, and customer messages</li><li>Ensuring 100% account health and compliance</li><li>Monitoring sales performance &amp; analytics</li><li>Creating promotions, coupons &amp; marketing campaigns</li><li>Coordinating with operations and fulfillment teams</li></ul>Requirements<ul><li>1.5+ years experience managing eBay Seller Accounts</li><li>Strong understanding of eBay SEO, ranking &amp; Cassini algorithm</li><li>Experience with dropshipping, wholesale, or private label</li><li>Ability to handle customer service professionally</li><li>Knowledge of MC011 / selling limits / VERO policies</li><li>Strong grip on product sourcing and listing optimization</li><li>Excellent English communication skills</li><li>Ability to work remotely and meet deadlines</li></ul>CompensationWe offer two earning models:<ul><li>Fixed Salary + Percentage on Profit</li><li>Commission Only (Percentage Based)</li></ul>High performers can earn significant bonuses based on sales growth.How to ApplySend your CV with the subject &ldquo;eBay Store Manager&rdquo;.Whatsapp: +923191409308Job Type: Full-timePay: Rs40,000.00 - Rs100,000.00 per monthExperience:<ul><li>Ebay Account Manager: 2 years (Required)</li></ul>Work Location: In person

Ecommerce MarketPlace Manger - Islamabad

Creative Chaos

<div>
 
 Job Summary:
 
 
 
 We are seeking a dedicated and technically proficient Customer Success Manager to build strong relationships with our clients, ensuring they maximize the value of our solutions. This role combines account management, technical support, and strategic guidance to deliver exceptional customer experiences and drive retention and growth.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Act as the primary point of contact for assigned customers, providing ongoing support and fostering long-term relationships
 </li>
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 Understand customers' technical environments and business objectives to tailor solutions accordingly
 </li>
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 Collaborate with sales, product, and technical teams to address customer needs and resolve issues effectively
 </li>
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 Onboard new customers, guiding them through setup, configuration, and best practices
 </li>
 <li>
 Monitor customer health metrics and proactively identify risks and opportunities for expansion
 </li>
 <li>
 Conduct regular business reviews, provide training sessions, and share insights to help customers achieve desired outcomes
 </li>
 <li>
 Manage customer feedback and work with internal teams to improve products and services
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in a technical field such as Computer Science, Engineering, or equivalent experience
 </li>
 <li>
 5+ years of experience in Customer Success, Technical Account Management, or related roles
 </li>
 <li>
 Strong technical aptitude with ability to understand and explain complex software solutions
 </li>
 <li>
 Experience with CRM and customer success platforms (e.g., HubSpot, Gainsight)
 </li>
 <li>
 Excellent communication and interpersonal skills to manage diverse customer relationships
 </li>
 <li>
 Proactive problem-solving skills and ability to manage multiple customer accounts
 </li>
 <li>
 Familiarity with SaaS products, APIs, and integrations
 </li>
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 Ability to deliver training and presentations to technical and non-technical audiences
 </li>
 </ul>
</div>

Customer Success Manager

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.
 
 
 What you&rsquo;ll do as the Client Success Manager 1:
 
 
 Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 <ul>
 <li>
 Order Fulfillment &ndash; Process orders and quotes in a timely and accurate manner
 </li>
 <li>
 Create quotes and orders flawlessly.
 </li>
 <li>
 Meet or exceed customer/contract SLAs on Quote delivery
 </li>
 <li>
 Meet or exceed customer/contract SLAs on Order placement
 </li>
 <li>
 Continuously monitor open orders and expedite where needed
 </li>
 <li>
 Provide comprehensive and timely communication to customers and Sales
 </li>
 <li>
 Relationship Building &ndash; Develop solid relationships with Zones customers.
 </li>
 <li>
 Interact with customers on a daily basis.
 </li>
 <li>
 Establish relationships with multiple people in multiple departments
 </li>
 <li>
 Constantly communicate outstanding orders, constraints and alternatives.
 </li>
 <li>
 Coordinate and encourage Zones team member interactions with accounts
 </li>
 <li>
 Customer Service &ndash; Provide for Customer operational and reporting needs.
 </li>
 <li>
 Provide proactive action to provide 5 star service.
 </li>
 <li>
 Have a complete understanding of the Zones Service Catalog
 </li>
 <li>
 Be the first and primary line of contact on all customer issues and concerns
 </li>
 <li>
 Engage Sales to coordinate communication of service and needs.
 </li>
 <li>
 Ensure that timely and impactful reporting is provided to the customer
 </li>
 <li>
 Sourcing &ndash; Process, coordinate and manage to off catalog customer requests.
 </li>
 <li>
 Ensure custom catalog maintenance on Zones Connect
 </li>
 <li>
 Process project worksheets for inventory allocations
 </li>
 <li>
 Monitor and coordinate inventory management activities. (Hardware)
 </li>
 <li>
 Monitor and provide support activities on Customer contracts (Software)
 </li>
 <li>
 Project Management &ndash; Conduct account planning and coordination of needs.
 </li>
 <li>
 Actively participate in pipeline growth and maintenance activities
 </li>
 <li>
 Uncover future needs through constant value driven interactions.
 </li>
 <li>
 Understand account dynamics and look for ways to increase profitability
 </li>
 <li>
 Understand Zones automation capabilities and look for opportunities to provide those services to customers.
 </li>
 <li>
 Coordinate with PMO or Enterprise Operations on new customer roll outs
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 Experience in Enterprise level sales
 </li>
 <li>
 Strong customer service skills and commitment to meet or exceed customer requirements
 </li>
 <li>
 Excellent organization skills and process expertise
 </li>
 <li>
 Ability to work in a fast-paced environment and meet aggressive deadlines
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Ability to negotiate, influence, and persuade
 </li>
 <li>
 Analytical with excellent problem-solving skill
 </li>
 <li>
 Ability to work with little or no supervision
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 8:00 PM to 5:00 AM (Pk time)
 
 
</div>

Client Success Manager – 1

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