assistant manager - key accounts Jobs in Noida India

assistant manager - key accounts

key account manager

account manager

HCLTech

<div>
 
 
 Role: Account Manager
 
 
 
 
 
 
 The purpose of the role is to develop, manage and nurture relationships with clients and alliance partners to drive profitable growth from farming activities thereby developing sustainable relationships and continuous improvement in customer engagement. Included in this role is the expectation to manage the operational aspects of the accounts assigned; viz., Statement of Work(SoW), Contracts, Amendments, Change Requests, Rate Card, Master Services Agreement(MSA), Purchase Orders, Service Introductions, Revenue Projections, Margin review, Invoicing, Days Sales Outstanding (DSO) etc.
 
 
 
 
 
 
 Management, Extension, Expansion, Engagement &amp; Adoption:
 
 
 <ul>
 <li>
 Manage operations of the account
 </li>
 <li>
 Determine strategic direction for account management processes
 </li>
 <li>
 Review/write SoWs
 </li>
 <li>
 Request for purchase orders for approved bodies of work
 </li>
 <li>
 Keep track of MSAs and its prevailing amendments. Approach any changes needed with timely recommendations and follow ups
 </li>
 <li>
 Ensure that time recordings are completed in a timely manner for invoicing/billing
 </li>
 <li>
 Raise invoices promptly
 </li>
 <li>
 Track third party (sub-contractors, vendors, partners, license providers) contracts as applicable to the account(s), and maintain operational promptness and control
 </li>
 <li>
 Track payments, both receiving as well as outgoing
 </li>
 <li>
 Review the need to add any new services to the portfolio, develop amendments/change requests as necessary
 </li>
 <li>
 Interact with clients/partners/stakeholders to manage timely processing of all the above
 </li>
 <li>
 Track revenue and margin projections for the account(s)
 </li>
 <li>
 Track DSO
 </li>
 <li>
 Manage booking pipeline
 </li>
 <li>
 Manage and lead client relationships to ensure delivery as per contract, revenue management and optimal engagement
 </li>
 <li>
 Develop the clients account strategy aligned to the overall vertical/ practice strategy
 </li>
 <li>
 Interact with the client leadership and review industry trends to identify opportunities within account(s) with the support of Service Line (SL), corporate and sales enablement teams
 </li>
 <li>
 Identify and create new opportunities for growth in the account(s) by leveraging differentiated value propositions to shape sales opportunities
 </li>
 <li>
 Drive revenue growth within the client account to drive a higher share of clients wallet
 </li>
 <li>
 Use client network and market intelligence including competition information to identify and set priorities for competitive offerings and solutions
 </li>
 <li>
 Close the maximum possible order bookings to secure future revenue streams by leveraging expertise of service lines and accelerators
 </li>
 <li>
 Showcase &amp; leverage other HCL Organizational Units capabilities to the client to influence and develop mindset to purchase and push for higher value services and solutions in line with HCL's value-added offerings
 </li>
 <li>
 Introduced in the early phase of the sales cycle to build relationships in a true consultative manner with key stakeholders, understand the clients business strategy/objectives, and establish a strategic sales account strategy securing buy-in from functional and executive stakeholders to drive revenue from organic growth through adoption of engineering services and also drive inorganic revenue growth through creative business models and partnerships.
 </li>
 <li>
 Develop a deep client relationship by establishing yourself as a trusted advisor to across all levels of client contacts including the key C-level executive stakeholders.
 </li>
 <li>
 Serve as an escalation point for key customer satisfaction issues and accountable for coordinating internal collaboration to resolve critical client issues, acting as an advocate for the client
 </li>
 <li>
 Drive attendance and participation in all company and client events, webinars, lead generation programs and participation in sponsored industry events
 </li>
 <li>
 Contribute to thought leadership and imbibe/share best practices with peer internal client facing executives
 </li>
 </ul>
 
 
 
 
 
 Desired Skills and Experience
 
 
 
 
 
 <ul>
 <li>
 Demonstrated abilities previously as account manager in managing operational excellence and selling IT or engineering services
 </li>
 <li>
 Demonstrated ability to originate and manage accounts with over $30-$40M in annual billings and has managed funnel of over $50M in booking pipeline.
 </li>
 <li>
 Strong ability to Cross-Sell and Up-Sell HCL Services and Software solutions
 </li>
 <li>
 Independent, entrepreneurial thinking approaching client partner role as CEO of the account taking complete ownership of account growth and partnership success.
 </li>
 <li>
 Ability to originate large deals of over $10M TCV and has consummate soup-to-nuts experience in closing complex deals navigating and shepherding the opportunity with internal and external stakeholders.
 </li>
 <li>
 Strong technical aptitude with prior exposure and experience in Enterprise Software, SaaS, Big Data/Analytics, Security and Connected Platforms
 </li>
 <li>
 Bachelors Degree in a technical or business field with MBA or Masters in technical area being highly desirable
 </li>
 <li>
 English: Strong written and oral communication skills with proven ability to develop compelling proposals and business plans
 </li>
 <li>
 Readiness to travel of over 50% of the time
 </li>
 </ul>
 
 
</div>

Account Manager

Adobe

<div>
 
 Our Company
 
 
 
 Changing the world through digital experiences is what Adobe&rsquo;s all about. We give everyone&mdash;from emerging artists to global brands&mdash;everything they need to design and deliver exceptional digital experiences! We&rsquo;re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
 
 
 We&rsquo;re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
 
 
 Inside Sales Representative - Manage Sales Targets
 
 
 Are you prepared to become part of an outstandingly ambitious team at Adobe and thrive in a world-class sales setting? We are seeking a demonstrated Inside Sales Representative to assist us in sustaining outstanding growth and establishing flawless customer relationships!
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Identify upsell and cross-sell opportunities to drive revenue growth across various Digital Media solutions.
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 Provide accurate and timely updates on the opportunity pipeline, ensuring ongoing progress and a positive outlook.
 </li>
 <li>
 Perform detailed research on customer contracts and purchasing history to identify expansion opportunities.
 </li>
 <li>
 Lead strategic account planning, aligning with clients' business objectives and encouraging long-term partnerships.
 </li>
 <li>
 Initiate outbound prospecting to establish new business relationships and sell into multiple organizational levels.
 </li>
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 Conduct daily customer engagements through video calls, proposing customized solutions to tackle strategic objectives and difficulties.
 </li>
 <li>
 Ensure the successful deployment of products and promptly address any client concerns.
 </li>
 <li>
 Stay informed about industry trends, regulatory changes, and the competitive landscape to provide valuable insights.
 </li>
 <li>
 Collaborate with Solution Specialists to improve the footprint of Adobe Solution streams.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience in sales with a track record of successfully implementing strategic account plans.
 </li>
 <li>
 Proficient in establishing and cultivating connections with influential decision-makers.
 </li>
 <li>
 Excellent communication and negotiation skills.
 </li>
 <li>
 Ability to conduct detailed research and leverage insights to drive growth.
 </li>
 <li>
 Familiarity with Adobe's product offerings and the digital media landscape is a plus
 </li>
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 Highly motivated and results-focused with a passion for achieving outstanding performance.
 </li>
 <li>
 Ability to work collaboratively within a team and align with broader organizational goals.
 
 
 </li>
 </ul>
 Join us at Adobe and assist us in building the future by driving innovative solutions and crafting outstanding customer experiences!
 
 
 Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 
 
 Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
</div>

Opus Global Services LLC

<div>
 
 
 Company Overview:
 
 
 
 At Opus Global Services LLC,
 
 your happiness and success is ours
 
 .
 
 
 We mean this not only for our organization and clients, but for our team members as well. We want to help you achieve the success and dreams you strive for while making a difference to families and communities both locally and around the world. The key objective of this position
 
 
 is to be a world class representative and reflection of the client&rsquo;s brand.
 
 
 
 
 
 We are looking for the right person who can hold this position with maturity, energy, pro activeness.You are always looking for the best way to balance the needs of the business with sense of urgency &amp; speed. Should be an excellent team player, ready to work under strict timelines and deliver quality output.
 
 
 
 
 
 
 Position Overview:
 
 
 
 We are looking for a client-focused and performance-driven
 
 Key Account Manager (KAM)
 
 to manage and grow key client relationships in the
 
 C2H and permanent hiring
 
 domain. This role requires a strong understanding of both
 
 client expectations
 
 and
 
 recruitment delivery
 
 , acting as a bridge between clients and internal teams to ensure consistent success and service quality.
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Serve as the single point of contact for assigned key clients.
 </li>
 <li>
 Understand client hiring needs and workforce planning.
 </li>
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 Maintain high levels of client satisfaction and engagement.
 </li>
 <li>
 Collaborate with internal recruitment teams to fulfill open positions in a timely manner.
 </li>
 <li>
 Ensure smooth coordination between client stakeholders and delivery teams.
 </li>
 <li>
 Monitor candidate progress from submission to onboarding.
 </li>
 <li>
 Upsell staffing services, including permanent and C2H hiring, to existing accounts.
 </li>
 <li>
 Identify new business opportunities within assigned accounts.
 </li>
 <li>
 Track account performance and resolve client concerns proactively.
 </li>
 <li>
 Share regular status updates and performance reports with clients.
 </li>
 <li>
 Conduct review meetings with clients and internal teams.
 </li>
 <li>
 Maintain accurate documentation and follow-up records using CRM tools.
 </li>
 </ul>
 
 
 
 
 
 Required Skills &amp; Qualifications:
 
 
 <ul>
 <li>
 3 -5 years of experience in
 
 account management/client servicing
 
 in the staffing or recruitment industry
 </li>
 <li>
 Good understanding of
 
 C2H and permanent hiring models
 
 </li>
 <li>
 Strong interpersonal, coordination, and client-handling skills
 </li>
 <li>
 Ability to work independently with attention to detail and timelines
 </li>
 <li>
 Proficiency in Excel, MS Office, and ATS/CRM platforms
 </li>
 <li>
 Excellent written and verbal communication
 </li>
 </ul>
 
 
 
 
 
 Educational Qualification:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (MBA in HR/Operations is a plus)
 </li>
 </ul>
 
 
 
 
 
 Compensation &amp; Benefits:
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 Performance-based incentives
 </li>
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 Flexible work environment
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 Career advancement opportunities in a fast-growing company
 </li>
 </ul>
 
 
</div>

Key Account Manager

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Role/ Job Title:
 
 Relationship Manager - Current Account
 
 
 
 Function/ Department:
 
 Branch Banking
 
 
 
 Job Purpose
 
 
 
 The role includes managing assigned client portfolio to ensure superior service delivery leading to cross sell. It would include CASA Build up as per branch targets, improving product holding per customer through cross sell of all banking products, acquiring new clients and managing the walk-in clients. The role entails managing all cash, routine transactions for bank customers including fund transfer, accepting deposits &amp; withdrawals, and managing deliverables.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 CASA values build up and new client acquisition.
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 Ensure effective client engagement leading to cross sell.
 </li>
 <li>
 Increase in 'Product holding per customer' within mapped portfolio.
 </li>
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 Ensure all the clients engaged are profiled and presented with suitable banking products.
 </li>
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 Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance &amp; Investment solutions, Retail and SME Loans and relevant banking programs.
 </li>
 <li>
 Ensure monthly operating plan is met to improve scorecard and decile rankings.
 </li>
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 Coordinate with respective relationship managers for closure of business loans, working capital, POS, CMS, trade transactions generated through client engagement.
 </li>
 <li>
 Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks.
 </li>
 <li>
 Custodian of the branch vault, manage vault limits, cash, and non-cash transactions.
 </li>
 <li>
 Ensure Nil instances of cash shortage or excess at teller counter.
 </li>
 <li>
 Updating the key registers regularly and reviewing branch reports like end of day (EOD) cash position report LTR, Instruments issued etc.
 </li>
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 Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format.
 </li>
 <li>
 Ensure strict adherence to the bank policies and compliance.
 
 
 </li>
 </ul>
 
 Secondary Responsibilities
 
 
 
 <ul>
 <li>
 Perform audit and ensure compliance to internal and external regulations and guidelines.
 </li>
 <li>
 Provide best in-class customer service to all clients to become their primary banker.
 
 
 </li>
 </ul>
 
 Education Qualification
 
 
 
 Graduation: Any
 
 
 Post-graduation: Any
</div>

Relationship Manager-Current Account - Pipeline

Pidilite Industries Limited

<div>
 
 Key Requirement for the Position
 
 
 
 
 Job Description
 
 
 
 Prepare the sales funnel from identified projects and specification leads and build an order pipeline for all allocated key accounts.
 
 
 <ul>
 <li>
 Work closely with the application subsidiaries and channel partners to jointly secure business
 </li>
 <li>
 Achievement of order and sales objective (Value, product and segment wise) for assigned geographies/ assigned set of customers. Identify Key Accounts in the area, influencer network in key accounts.
 </li>
 <li>
 Classify accounts as per the relationship index criteria.
 </li>
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 Engage with respective influencers for contract jobs and with the purchase organization for supply opportunities. Collect feedback from the stakeholders of the owned accounts and draw insights. Keep a track of competition activities in the owned accounts, capture and share the same with RM .
 </li>
 </ul>
</div>

Assistant Manager - Key Accounts

Diligente Technologies

<div>
 
 
 Job Title: Customer Success Analyst
 
 
 
 
 Location:
 
 Noida / Chennai
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Experience Level:
 
 Mid-Level (Minimum 4 Years Experience required)
 
 
 
 Night Shift timings:
 
 9pm - 6am IST (US Pacific hours)
 
 
 
 WORK FROM OFFICE / ONSITE
 
 
 
 
 Reports to:
 
 Head of Customer Success
 
 
 
 
 
 
 Role Overview
 
 
 
 As a Customer Success Analyst, you&rsquo;ll be the part of the customer success team to help create knowledge base, FAQ&rsquo;s, maintain customer relationship system, and successfully onboard new customers post-sale. Your mission is to ensure they derive maximum value from our product, achieve their desired outcomes, and have a seamless, positive experience. You&rsquo;ll play a key role in onboarding, support, customer education, and renewal strategies.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Act as a trusted advisor to customers, guiding them through onboarding, product adoption, and usage best practices.
 </li>
 <li>
 Proactively manage customer relationships and develop strategies for engagement, retention, and satisfaction.
 </li>
 <li>
 Build and maintain a scalable knowledge base, including FAQs, help guides, and tutorial content.
 </li>
 <li>
 Create and execute customer success email campaigns (e.g., onboarding series, product updates, renewal reminders).
 </li>
 <li>
 Monitor key customer health metrics and take action on churn risks or upsell opportunities.
 </li>
 <li>
 Collaborate with Sales, Product, and Support teams to provide feedback and improve the customer experience.
 </li>
 <li>
 Maintain accurate records of customer interactions and insights in HubSpot and other customer success platforms.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, Communications, Marketing, or related field.
 </li>
 <li>
 
 4+ years of experience
 
 in a Customer Success, Account Management, or Customer Support role at a SaaS company.
 </li>
 <li>
 Demonstrated experience setting up and managing customer-facing knowledge bases and educational content.
 </li>
 <li>
 Proven ability to craft engaging and strategic customer success emails and campaigns.
 </li>
 <li>
 Strong verbal and written communication skills with a proactive, empathetic approach to customer engagement.
 </li>
 <li>
 
 Experience with HubSpot
 
 CRM or similar tools is highly preferred.
 </li>
 <li>
 Familiarity with customer success platforms (e.g., Intercom, Zendesk, Gainsight, or similar) is a plus.
 </li>
 <li>
 Will be working US Pacific Standard Time.
 </li>
 </ul>
 
 
</div>

Customer Success Analyst- PST/Night shift

<div>
 
 Client is a fast-growing AI-powered Source-to-Pay platform. With lightning-fast deployment, a new digital front door for everyone to converse with the information you need, and plug-and-play integration, client rapidly turns scattered, unmanaged spend into managed spend, which becomes actionable spend and ultimately, tangible savings. We're passionate about helping our customers succeed and are looking for a dedicated
 
 Customer Success Analyst
 
 to join our team and help drive user satisfaction, retention, and long-term growth.
 
 
 
 
 
 
 Role Overview
 
 
 
 As a Customer Success Analyst, you&rsquo;ll be the part of the customer success team to help create knowledge base, FAQ&rsquo;s, maintain customer relationship system, and successfully onboard new customers post-sale. Your mission is to ensure they derive maximum value from our product, achieve their desired outcomes, and have a seamless, positive experience. You&rsquo;ll play a key role in onboarding, support, customer education, and renewal strategies.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Act as a trusted advisor to customers, guiding them through onboarding, product adoption, and usage best practices.
 </li>
 <li>
 Proactively manage customer relationships and develop strategies for engagement, retention, and satisfaction.
 </li>
 <li>
 Build and maintain a scalable knowledge base, including FAQs, help guides, and tutorial content.
 </li>
 <li>
 Create and execute customer success email campaigns (e.g., onboarding series, product updates, renewal reminders).
 </li>
 <li>
 Monitor key customer health metrics and take action on churn risks or upsell opportunities.
 </li>
 <li>
 Collaborate with Sales, Product, and Support teams to provide feedback and improve the customer experience.
 </li>
 <li>
 Maintain accurate records of customer interactions and insights in HubSpot and other customer success platforms.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, Communications, Marketing, or related field.
 </li>
 <li>
 
 2+ years of experience
 
 in a Customer Success, Account Management, or Customer Support role at a SaaS company.
 </li>
 <li>
 Demonstrated experience setting up and managing customer-facing knowledge bases and educational content.
 </li>
 <li>
 Proven ability to craft engaging and strategic customer success emails and campaigns.
 </li>
 <li>
 Strong verbal and written communication skills with a proactive, empathetic approach to customer engagement.
 </li>
 <li>
 
 Experience with HubSpot
 
 CRM or similar tools is highly preferred.
 </li>
 <li>
 Familiarity with customer success platforms (e.g., Intercom, Zendesk, Gainsight, or similar) is a plus.
 </li>
 <li>
 
 Will be working US Pacific Standard Time.
 
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive salary and performance-based bonuses
 </li>
 <li>
 Flexible work environment
 </li>
 <li>
 Professional development opportunities
 </li>
 <li>
 Health and wellness benefits
 </li>
 <li>
 A collaborative, mission-driven team
 </li>
 </ul>
 
 
</div>

Customer Success Analyst

Explore 56+ Account manager in Noida India this December. Find roles across top companies and apply now to boost your career.

56 account manager jobs IN Noida India

Account Manager

Account Manager

Key Account Manager

Relationship Manager-Current Account - Pipeline

Assistant Manager - Key Accounts

Customer Success Analyst- PST/Night shift

Customer Success Analyst