account manager

Siemens Energy

<div><p><b>A Snapshot of Your Day</b></p><p>
The Business Development Manager supports regional growth by identifying and developing new market opportunities. In this role, you will focus on customers generally close to Boston. This role focuses on whitespace development, emerging customers, existing customers, and new market segments while supporting Siemens Energy&rsquo;s broader regional strategy. The Business Development Manager engages customers (new and existing), conducts market outlook discussions, and works closely with the VP of Business Development and Market Strategy, Key Account Managers, and Business Area Sales teams to convert opportunities to drive growth. This role will report directly to the VP of Business Development and Market Strategy for the Northeast region.</p><p></p><p><b><br>
How You&rsquo;ll Make an Impact</b></p><ul><li>
Build and maintain relationships with established and prospective customers, developers, and strategic partners.</li><li>
Conduct market outlook and growth‑focused meetings with customers and prospects, providing insight into industry trends, regulatory developments, and Siemens Energy&rsquo;s portfolio.</li><li>
Identify emerging opportunities, risks, and market shifts and provide market intelligence and customer feedback to inform regional strategy and priority setting.</li><li>
Coordinate closely with Business Area Sales to ensure early market engagement transitions smoothly into formal pursuits.</li><li>
Identify and evaluate new markets / business opportunities across emerging customers, underserved segments, and whitespace markets.</li><li>
Strengthen Siemens Energy&rsquo;s regional presence through consistent messaging and proactive market coverage and presence at industry events, trade shows, and regional forums.</li></ul><p><b>
What You Bring</b></p><ul><li>
Bachelor&rsquo;s degree in engineering, business, or a related field.</li><li>
Minimum 8 years of experience in business development, sales, or market-facing roles within the energy, power, infrastructure, or related industry.</li><li>
Strong market awareness and analytical skills, with the discipline to escalate insights rather than own strategy and understanding of energy markets, customer business drivers, and regulatory environments.</li><li>
Comfort operating in support of senior leadership while independently driving assigned coverage area.</li><li>
Proven ability to identify opportunities, develop relationships, and translate insights into executable plans and strong communication, presentation, and stakeholder engagement skills.</li><li>
Willingness to work in the office and ability to work effectively in a matrixed organization and collaborate across businesses.</li><li>
Applicants must be legally authorized for employment in the United States without need for current or future employer-sponsored work authorization. Siemens Energy employees with current visa sponsorship may be eligible for internal transfers.</li></ul><p><b>
About the Team</b></p><p>
You will be part of the North America Markets &amp; Customers organization&mdash;an agile, customer‑focused team responsible for strengthening Siemens Energy&rsquo;s presence across the U.S. market. Each region operates with a lean, high‑performing team that includes Regional Vice Presidents, Business Development Managers, Business Development Associates and Key Account Managers working together to support both strategic customers and market dynamics. The team partners closely with Business Area Sales, Government Affairs, Markets &amp; Strategy, and Communications to translate market insights into coordinated actions that drive growth.</p><p></p><p><b><br>
Who is Siemens Energy?</b></p><p>
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.</p><p>
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.</p><p>
Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo</p><p></p><p><b><br>
Rewards/Benefits</b></p><ul><li>
Career growth and development opportunities</li><li>
Supportive work culture</li><li>
Company-paid health and wellness benefits</li><li>
Paid Time Off and paid holidays</li><li>
401(k) savings plan with company match</li><li>
Family building benefits</li><li>
Parental leave</li></ul><p>
https://jobs.siemens-energy.com/jobs</p><p>
#LI-CDS</p></div><p></p>

Business Development Manager

Aveniya

<p><strong>Remote Hospitality Support Manager</strong><br /><br /><strong>Job Overview</strong><br /><br />Aveniya is at the forefront of manufacturing technology, solving the fundamental limitations of conventional 3D printing with our proprietary Micro-Fusion™ process. By integrating precision laser energy into extrusion, we produce superior structures for the world's most regulated and performance-driven industries. We are currently seeking a dedicated and client-focused <strong>Remote Hospitality Support Manager</strong> to join our dynamic team. This role is crucial to our mission of providing an exceptional client experience, ensuring our partners receive world-class support and achieve maximum value from our innovative technology. <br /><br /><strong>Responsibilities</strong><br /><br /> </p><ul><li>Serve as the primary point of contact for a portfolio of key clients, building and nurturing strong, long-term professional relationships.</li><li>Provide expert-level support and guidance on Aveniya's technology, addressing client enquiries and technical issues with efficiency and professionalism.</li><li>Liaise effectively with internal technical and engineering teams to ensure the swift and successful resolution of complex client problems.</li><li>Organise and deliver comprehensive onboarding and training sessions for new clients to ensure they are confident and capable users of our technology.</li><li>Proactively monitor client health and engagement, identifying opportunities to add value and enhance their experience.</li><li>Gather, analyse, and report on client feedback to contribute directly to product development and service improvement initiatives.</li><li>Develop and maintain our support documentation, including knowledge base articles, user guides, and best practice documents.</li></ul><p><strong>Qualifications</strong><br /><br /> </p><ul><li>Proven experience in a client-facing role such as Customer Success, Account Management, or Technical Support, preferably within a B2B technology or advanced manufacturing environment.</li><li>Exceptional interpersonal and communication skills, with a demonstrated ability to explain complex technical subjects clearly and concisely to diverse audiences.</li><li>A strong aptitude for problem-solving and a genuine passion for delivering an outstanding customer experience.</li><li>Excellent organisational skills, with the ability to manage multiple client accounts and priorities effectively in an autonomous, remote setting.</li><li>A self-motivated and proactive individual with a collaborative approach to work.</li><li>Experience with 3D printing, additive manufacturing, or related technologies would be a significant advantage.</li><li>Familiarity with CRM software and support ticketing platforms is desirable.</li></ul><p> </p>

<p>Aveniya is at the forefront of manufacturing technology, solving the fundamental limitations of conventional 3D printing with our proprietary Micro-Fusion™ process. By integrating precision laser energy into extrusion, we produce superior structures for the world's most regulated and performance-driven industries. We are currently seeking a dedicated and client-focused <strong>Remote Hospitality Support</strong> to join our dynamic team. This role is crucial to our mission of providing an exceptional client experience, ensuring our partners receive world-class support and achieve maximum value from our innovative technology.&nbsp;<br><br><strong>Responsibilities</strong></p><ul><li>Serve as the primary point of contact for a portfolio of key clients, building and nurturing strong, long-term professional relationships.</li><li>Provide expert-level support and guidance on Aveniya's technology, addressing client enquiries and technical issues with efficiency and professionalism.</li><li>Liaise effectively with internal technical and engineering teams to ensure the swift and successful resolution of complex client problems.</li><li>Organise and deliver comprehensive onboarding and training sessions for new clients to ensure they are confident and capable users of our technology.</li><li>Proactively monitor client health and engagement, identifying opportunities to add value and enhance their experience.</li><li>Gather, analyse, and report on client feedback to contribute directly to product development and service improvement initiatives.</li><li>Develop and maintain our support documentation, including knowledge base articles, user guides, and best practice documents.</li></ul><p>&nbsp;</p><p><strong>Qualifications</strong>&nbsp;</p><ul><li>Proven experience in a client-facing role such as Customer Success, Account Management, or Technical Support, preferably within a B2B technology or advanced manufacturing environment.</li><li>Exceptional interpersonal and communication skills, with a demonstrated ability to explain complex technical subjects clearly and concisely to diverse audiences.</li><li>A strong aptitude for problem-solving and a genuine passion for delivering an outstanding customer experience.</li><li>Excellent organisational skills, with the ability to manage multiple client accounts and priorities effectively in an autonomous, remote setting.</li><li>A self-motivated and proactive individual with a collaborative approach to work.</li><li>Experience with 3D printing, additive manufacturing, or related technologies would be a significant advantage.</li><li>Familiarity with CRM software and support ticketing platforms is desirable.</li></ul><p>&nbsp;</p>

Remote Hospitality Support Assistant

Remote Hospitality Support Manager

gTANGIBLE Corporation

<div><p>gTANGIBLE Corporation (gTC), www.gtangible.com, is a S corporation and a registered Government contractor that provides services and solutions in:</p><ul><li>
National Security Programs</li><li>
Professional, Administrative, and Management Support</li><li>
Mission and Warfighter Support</li></ul><p>
We are a Service-Disabled Veteran-Owned Small Business (SDVOSB) and the founder has years of successful experience in the Government contracting arena. Our leadership team is an exceptional group of Government contracting professionals. gTANGIBLE is in the process of identifying candidates for the following position:</p><p><b>
Requisition Type: </b>Open</p><p><b>
Position Title: </b>Information Technology/Assurance (IT/IA) Specialist II</p><p>
The Air Force (AF) Special Access Program (SAP) Security Support Services (SSS) assists the AF cognizant security authority in oversight of enhanced National Security Objectives supporting AF SAP interests through active and integrated security operations, processes, mechanisms, and management. This support provides multi- disciplinary security support, including specialized analytical/program protection support, while being responsive and flexible to dynamic SAP security situations.</p><p>
The primary function of the IT/IA Specialist is working within SAPs supporting Department of Defense agencies, such as HQ Air Force, Office of the Secretary of Defense and Military Compartments efforts. The position provides day-to- day support for Collateral, Sensitive Compartmented Information (SCI) and SAP activities</p><p><b>
Location:</b> Joint Base Anacostia-Bolling, D.C.</p><p><b>
Security Clearance Level:</b> Top Secret/SCI, SAP Information eligible, consent for Counterintelligence polygraph</p><p><b>
Duties and Responsibilities
</b></p><ul><li>Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.</li><li>
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.</li><li>
Analyze/troubleshoot system anomalies to ensure optimum equipment performance.</li><li>
Prepare system for operational use and support operational tests.</li><li>
Review, prepare, and update authorization packages.</li><li>
Notify customer when changes occur that might affect authorization accreditation.</li><li>
Conduct cybersecurity portion of the self-inspection's checklist.</li><li>
Review and provide technical and cybersecurity coordination on all Bodies of Evidence that makeup the authorization package.</li><li>
Identify any and all vulnerabilities and implement countermeasures.</li><li>
Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices.</li><li>
Perform VTC System Administration, Scheduling,Configuration.</li><li>
Provide External Information System(s) Client Support.</li><li>
Perform account creations, changes,deletions on multiple authorization boundaries.</li><li>
Perform Help Desktroubleshooting activities.</li><li>
Perform Hardware/Software System Configuration, upgrades and modifications.</li><li>
Perform system and network appliance patching activities.</li><li>
Provide Government-Issued Laptop Support.</li><li>
Assist in Media ControlAccountability activities.</li><li>
Perform COMSEC account/equipment management activities.</li></ul><p><b>
Knowledge and Qualifications</b></p><ul><li>
Bachelor's degree or equivalent experience (4 years)</li><li>
5 - 7 years related experience
</li><li>Prior performance in roles such as System or Network Administrator or Information Technology/Assurance Specialists</li><li>
Must meet requirements for Information Assurance Technician Level II or Information Assurance Manager II (DoD 8570) within 6 months of hire</li><li>
Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware</li><li>
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration</li><li>
Working knowledge of Risk Management Framework, SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to Assessment and Authorizations (A&amp;A)</li><li>
Working knowledge and current relevant experience with PL2 systems; experience with PL3PL4 cross domain solutions is desired</li><li>
Must be able to regularly lift up to 50 lbs.</li><li>
Prior active duty in the U.S. Air Force a plus</li></ul><p>
gTANGIBLE Corporation is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, or political affiliation.</p></div>

Information Technology/Information Assurance (IT/IA) Specialist II

Rocketship Public Schools

<div><div><b>At Rocketship Public Schools, we believe in the infinite possibility of human potential. </b>We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside every Rocketeer we serve. Our non-profit network of public elementary charter schools propels student achievement, develops exceptional educators, and partners with parents who enable high-quality public schools to thrive in their community. We are a collective of parents, teachers, leaders, and students working together to transform the future for underserved communities across our country. At Rocketship Public Schools, we are unleashing potential.</div><div></div><div><p><b><br>
The Position</b></p>
<p>
Under daily supervision, and with clear structures and protocols in place, the Senior IT Support Technician will perform routine day-to-day support for technologies such as MacBooks, iPads, Chromebooks, TVs, and printers. This role requires in-depth knowledge of troubleshooting computers, printers, and networks. This role will provide candidates with the opportunity to continue growing their technical knowledge and skills, while also contributing to the success of Rocketship students.</p>
<p>
This is an on-site position with an expectation that this person will spend 8 hours a day on school sites within their assigned portfolio.</p>
<p>
Compensation: $28.00 - $32.50/hour</p>
</div>
<h3 class="jobSectionHeader"><b>Responsibilities</b></h3><div>
<p><b>
IT Ticket Monitoring and Resolution</b></p>
<ul>
<li>Serve as the primary initial point person for technology issues at 2-4 assigned schools and possibly also for Network Support Team staff. This typically includes ~150-200 staff members. May provide support for additional sites and staff members as assigned.</li>
<li>Provide timely response to tickets (i.e. within 1 day of submission, and follow up every 3 business days), escalating to other members of the technology solutions team as needed.</li>
<li>Monitor Jira regularly to address and resolve reported technical incidents; document and update all helpdesk tickets within the Jira service management system</li>
<li>Troubleshoot reported issues with Windows devices, Macbook, Chromebooks, iPads, TVs, printers, and other technology</li>
<li>Complete in- depth network troubleshooting in partnership with the network administrator</li>
</ul>
<p><b>Routine Prevention &amp; Monitoring</b></p>
<ul>
<li>Perform initial assessment, diagnosis, and repair of staff devices, including Chromebooks, laptops, iPads, and other IT equipment.</li>
<li>Conduct technical assessments of all incoming Insprioz devices.</li>
<li>Complete the technical &ldquo;to do&rdquo; checklist during each onsite visit, including routine technical and maintenance tasks; maintain accurate and up-to-date tracking of all laptop assets while on-site.</li>
<li>Update and patch computers as needed</li>
<li>Back up data as requested</li>
<li>Regularly test and document wireless signal in the building, resolving identified wireless issues or escalating complex problems to the Network team.</li>
<li>Document wireless access point placements in your schools</li>
<li>Perform other preventative and monitoring work as needed</li>
<li>Monthly System Checks:<br>
<ul><li>Confirm the proper charging function of all Chromebook Carts. (Note: Cart replacement may require up to 4 hours of support from the school's operations team.)</li>
<li>Check the WIDA server mini computers (&quot;Intel NUC&quot;) in the designated locations (DC and WI only).</li>
<li>Maintain a clean and organized server room environment.</li>
</ul></li><li>Periodic Network and System Health Checks (2x a day, morning and afternoon):
<ul><li>Perform spot checks of the wireless network, documenting and troubleshooting issues such as weak signals, interference, or connection problems.</li>
<li>Perform checks of all on-site printers and copiers, ensuring full functionality.</li>
<li>Verify the operational status of selected TVs, projectors, and Apple TV devices, resolving any immediate issues.</li>
<li>Document any issues and report them to the campus&rsquo; Business Operations Manager for resolution.</li>
</ul></li></ul><div><b>Technology Lifecycle Support</b></div>
<ul><li>Manage the process of sending damaged Chromebooks and laptops for external repair.</li>
<li>Verify receipt of technology purchases; asset tag and make changes as required</li>
<li>Image or set up, and also deploy, laptops, Chromebooks, and peripherals as assigned</li>
<li>Configure hardware to connect to our wireless network and printers</li>
<li>Reimage and/or reinstall operating systems for laptops and Chromebooks</li>
<li>Install and/or troubleshoot applications as required</li>
<li>Assess and repair broken school technology equipment. This will often include documenting issues and managing shipments to/from repair or warranty locations</li>
<li>Dispose of or repurpose old hardware as required, including using approved E-Waste vendors</li>
<li>Support technology-enabled assessment administration</li>
<li>Support other technology setup and use on campus</li>
</ul>
<p><b>Communication &amp; Customer Service</b></p>
<ul>
<li>Coordinate with the Business Operations Manager (BOM) or equivalent staff upon arrival and departure at each campus</li>
<li>Submit a daily findings report via email to the Business Operations Manager before leaving the site; prompt the BOM to check the Technology Dashboard for updates.</li>
<li>Proactively communicate any pending technology issues with the BOM or equivalent staff.</li>
<li>Deliver superior customer service and build relationships with your schools and all others supported</li>
<li>Participate in regular check-ins with manager and other teammates as required, receiving close guidance and direction on the various aspects of the job</li>
<li>Use allocated time to learn and build your technical knowledge and skills through both in-person and online technical professional development trainings</li>
</ul>
<p><b>Other Duties As Assigned</b></p>
<ul>
<li>Participate in &ldquo;stretch projects&rdquo; to grow your knowledge and skills on topics such as single sign-on system deployment or cybersecurity work</li>
<li>Assist the IT Associates or management with specific tasks related to testing the network and replacing network hardware equipment when needed</li>
<li>Collaborate with the Technology Solutions team to support specific tasks involved in tech initiatives across the network as needed</li>
<li>Support on non-technical projects as needed</li>
</ul></div><h3 class="jobSectionHeader"><b>Qualifications</b></h3><div>
<p><b>
Technical Qualifications</b></p>
<ul>
<li>At least 15 months of full time and verifiable hands-on technical support experience and has shown a track record of successfully supporting over 1000+ devices daily</li>
<li>Has experience configuring from scratch a critical technology system (including Google Workspace, content filtering, asset management, telecommunications, etc) for a large organization (1000+ employees)</li>
<li>Has direct hands-on experience installing multiple enterprise network equipment, including firewalls, switches, wireless access points, backup batteries, and environmental monitoring from the ground up with little or no supervision</li>
<li>Can independently troubleshoot and successfully resolve all basic and common moderate technical issues without any additional support or guidance</li>
</ul>
<p><b>Other Qualifications</b></p>
<ul>
<li>Deep commitment to Rocketship&rsquo;s mission, and desire to have an impact in an innovative and high-performing organization. Passion for unleashing potential in all students is a core part of our culture, and a critical value of successful &ldquo;Rocketeers&rdquo; across all roles!</li>
<li>Commitment to being a team player, willing to ask for (and provide!) help</li>
<li>Willingness to &ldquo;roll up your sleeves&rdquo; and get work done on school sites</li>
Enthusiasm for working in a fast-paced, dynamic, and ever-changing environment <li>- with the ability to navigate occasional ambiguity</li>
<li>Problem-solving mindset</li>
<li>Willingness and excitement to learn and grow, both in your technical skills and more broadly. Willingness to both accept and give critical feedback.</li>
<li>Strong listening skills, and enjoyment of collaboration with teammates with diverse opinions and backgrounds</li>
<li>Willingness to help improve the team, our systems, and our processes</li>
<li>Ability to travel to your assigned schools in your region, and occasionally to other regions</li>
<li>Ability to communicate effectively in person, via videoconference, and via email</li>
</ul></div><div><div><b>Compensation:</b></div>
<div>Commensurate with qualifications and experience, plus excellent health and wellness benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.</div></div><div></div><div><br>
<p>
The Senior IT Technician is a full time non-exempt role that is paid at an hourly rate. Non-exempt roles are eligible for overtime when the time is pre-approved by their manager.</p>
<p>
Compensation rate is commensurate with qualifications and experience. Role is eligible for benefits after 90 days, including excellent health and welfare benefits, 403b retirement plan, flexible spending account (FSA), and generous paid time off.</p>
</div><div>
<div><b>Physical Demands:</b></div>
<div>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds and occasionally climb ladders. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high.</div>
<div></div>
<div>Rocketship Public Schools provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Rocketship Public Schools complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div>
<div></div>
<div>Rocketship Public Schools expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rocketship Public Schools&rsquo; employees to perform their expected job duties is absolutely not tolerated. Click here for our Sexual Harassment Policy. For questions, concerns, or complaints, please contact Human Resources.</div></div></div>

Senior IT Support Technician (Temp to Hire)

Cubic Corporation

<div><h1 class="jobSectionHeader"><b>Business Unit:</b></h1><p></p>
Cubic Transportation Systems<p></p><h1 class="jobSectionHeader"><b>
Company Details:</b></h1><p></p>
When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people&rsquo;s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.
<br>
<br>
We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com.<p></p><h1 class="jobSectionHeader"><b>
Job Details:</b></h1><p></p><p>
As <b>Program Manager </b>for the Southeast Region, you will steer the delivery of next-generation automated fare collection (AFC) and transit payment ecosystems for major public transit agencies, primarily across Washington DC, Maryland, and Virginia. This is not a standard IT rollout&mdash;you will manage highly visible, mission-critical infrastructure projects where complex software integration meets physical, real-world station and bus deployments.</p><p>
You will lead cross-functional, global engineering, product, and supply chain teams to deliver robust, account-based ticketing and virtual card systems on time and within budget. Acting as the primary bridge between our technical architects and executive agency stakeholders, you will navigate evolving scope, demanding compliance frameworks, and high-stakes deployment schedules.</p><p></p><p>
Key Responsibilities</p><ul><li><b>
End-to-End Program Delivery:</b> Direct all lifecycle phases of complex system integration projects&mdash;from initial requirements gathering and design review through field testing, safety certification, and full revenue operations.</li><li><b>
Global Team Coordination:</b> Synchronize workstreams across geographically distributed teams (including offshore software development, hardware manufacturing, and localized field engineering) to maintain a unified master schedule.</li><li><b>
Stakeholder &amp; Client Management:</b> Serve as the trusted, single point of contact for regional transit agency leadership. Confidently manage expectations, facilitate progress reviews, and negotiate technical or operational scope changes.</li><li><b>
Financial &amp; Risk Governance:</b> Maintain absolute fiscal oversight of programs exceeding $25M in value. Proactively identify, track, and mitigate technical risks, supply chain bottlenecks, and deployment variances before they impact milestones.</li><li><b>
Subcontractor &amp; Vendor Oversight:</b> Manage critical third-party vendors and field installers, ensuring strict adherence to Key Performance Indicators (KPIs), service level agreements (SLAs), and rigorous regional transit safety standards.</li></ul><p></p><p><b>
Position Requirements</b></p><p><br>
Ideal candidate must balance rigorous, structured program management and engineering methodologies with the political acumen required to manage public agency clients.</p><p></p><p>
Minimum Qualifications</p><ul><li><b>
Experience</b>: Minimum of 6&ndash;8 years of progressive program management experience, specifically leading large-scale system integration projects within transit fare collection, electronic payments, tolling, or highly parallel mission-critical public infrastructure.</li><li><b>
Education</b>: Bachelor&rsquo;s degree</li><li>
Methodologies &amp; Tools: Proven mastery of both Agile and Waterfall project management frameworks. Deep proficiency with enterprise scheduling and tracking software (e.g., MS Project, Jira, Confluence).</li><li><b>
Leadership</b>: Demonstrated experience leading matrixed, global teams across multiple time zones without direct line-reporting authority.</li><li><b>
Location &amp; Mobility</b>: Must be based in or willing to relocate to the DMV region. Ability to travel frequently to local client sites and regional transit hubs for field alignment, compliance testing, and executive governance meetings.</li></ul><p></p><p>
Preferred Qualifications</p><ul><li><b>
Education</b>: Degree in Electrical Engineering, Mechanical Engineering, Systems Engineering, Computer Science, or a related technical discipline.</li><li><b>
Industry Credentials</b>: PMP (Project Management Professional) certification and/or Scrum Master (CSM) certification is highly desirable.</li><li><b>
Domain Expertise:</b> Deep technical familiarity with Account-Based Ticketing (ABT), open payments (EMV contactless), mobile ticketing applications, virtual transit cards, and regional data clearinghouse operations.</li><li><b>
Procurement Knowledge</b>: Strong working knowledge of public sector procurement processes, Federal Transit Administration (FTA) guidelines, and regional transit agency operating environments in the DMV.</li></ul><p>
&lrm;</p><p>
Cubic Pay Range:</p>
$103,506.00 - $170,000.00* + benefits.<p>
&lrm; &lrm;</p><ul><li>Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from our lowest geographic market up to our highest geographic market.
</li></ul><p>&lrm;</p><p><i>
The Cubic pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</i></p><p>
&lrm;</p><p>
&lrm;</p><h1 class="jobSectionHeader"><b>
Worker Type:</b></h1><p></p>
Employee<p>
&lrm;
</p><p><i>We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law.</i></p></div>

Program Manager

T-Mobile Premium Retailers

<p>Job Overview<br/>Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success. They're ambassadors who create energy and excitement around our products and services. They are obsessed with the connected world and thrive in a high-traffic environment, where technology innovations, customer needs and the Retail experience are continuously evolving. Mobile Associates excel at building and deepening relationships with customers through meaningful interactions. They are skilled at identifying customer needs and are passionate about educating, demonstrating, and recommending solutions. Mobile Associate SiS, exceed their performance targets Doing it the Right Way, by excelling in sales, providing exceptional customer experiences, and meeting quality of sale metrics.</p><p><b>Job Responsibilities</b>:</p><ul><li>Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.</li><li>As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction.</li><li>Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources. Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times. You will continuously learn and improve your skills to provide the best possible experience for our customers. Partner with nearby store locations to properly/fully on-board customers. Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures. As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager.</li><li>Customer obsessed. You are passionate, friendly, and engaging with customers. You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction. You are committed to providing exceptional service, and to exceeding customer expectations. You will proactively reach out to potential customers to further drive sales activity in your location. You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers. As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail.</li><li>Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing.</li></ul><p><b>Education and Work Experience</b>:</p><ul><li>High School Diploma/GED (Required)</li><li>6 months of customer service and/or sales experience, Retail environment preferred. (Preferred)</li></ul><p><b>Knowledge, Skills and Abilities</b>:</p><ul><li>Coaching (Required)</li><li>Communication (Required)</li><li>Consultative Selling (Required)</li><li>Customer Communications (Required)</li><li>Customer Education (Required)</li><li>Customer Engagement (Required)</li><li>Customer Needs Identification (Required)</li><li>Customer Referrals (Required)</li><li>Customer Satisfaction Management (Required)</li><li>Customer Service (Required)</li><li>Leadership (Required)</li><li>Product Knowledge (Required)</li><li>Relationship Building (Required)</li><li>Sales (Required)</li><li>Sales Prospecting (Required)</li><li>Sales Techniques (Required)</li><li>At least 18 years of age</li><li>Legally authorized to work in the United States</li></ul><p><b>Travel</b>:<br/>Travel Required (Yes/No): No</p><p><b>DOT Regulated</b>:<br/>DOT Regulated Position (Yes/No): No<br/>Safety Sensitive Position (Yes/No): No</p><p>Hourly Base Pay: $18.00, plus $5.00 per hour training pay.</p><p>Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.</p><p>At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&amp;D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service &amp; home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile&rsquo;s amazing benefits, check out <i>www.t-mobilebenefits.com.</i></p><p>Never stop growing!<br/>As part of the T-Mobile team, you know the Un-carrier doesn&rsquo;t have a corporate ladder&ndash;it&rsquo;s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it&rsquo;s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you&rsquo;re living our values while investing in your career growth&ndash;and we applaud it. You&rsquo;re unstoppable!</p><p>T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.</p><p>Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.</p><p>T‑Mobile maintains a drug-free workplace.</p><p>Applications will be accepted until the position is unposted. All positions will remain open for a minimum of seven consecutive calendar days.</p><p>T-Mobile's job applications include an agreement providing that applicants and T-Mobile will arbitrate certain claims. A link to download and review the full Arbitration Agreement will be available before submission. Submitting an application indicates acceptance of the Arbitration Agreement, so applicants are encouraged to read it carefully.</p><p>Pay: $18.00 - $40.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Mobile Associate, Store-in-Store - Retail Sales

Accenture Federal Services

<div></div><div><div><div><div>At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.</div>
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<div>Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.</div>
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<div>Join us to drive positive, lasting change that moves missions and the government forward!</div><br>
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The work</b></p>
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The CyberArk PAM Operations Engineer ensures the stability, security, and continuous operation of the enterprise Privileged Access Management platform. This role focuses on daily platform administration, account onboarding, operational troubleshooting, and safeguarding privileged credentials across the organization. The engineer works closely with security, infrastructure, and application teams to enforce least‑privilege principles and maintain compliance. Strong hands‑on experience with CyberArk core components and a deep understanding of enterprise infrastructure are critical for success in this role. Attention to detail, the ability to work both independently and collaboratively, and a commitment to maintaining a secure credential ecosystem are essential.</p>
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Key responsibilities</b></p>
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<li>Monitor daily system health for Vault, PVWA, CPM, PSM, and PTA components</li>
<li>Execute routine patching, software upgrades, and backup verification</li>
<li>Manage Safe structures, user permissions, and Master Policy configurations</li>
<li>Maintain platform documentation, operational runbooks, and disaster recovery procedures</li>
<li>Onboard privileged accounts for operating systems, databases, network devices, and cloud environments</li>
<li>Configure platform policies and password rotation rules to ensure compliance</li>
<li>Integrate applications with CyberArk Secrets Manager or Application Identity Manager (AIM)</li>
<li>Automate operational tasks using PowerShell, Python, or CyberArk REST APIs</li>
<li>Resolve Tier 2/3 incidents related to credential rotation failures and connection issues</li>
<li>Support end‑users with access requests, dual‑control workflows, and technical troubleshooting</li>
<li>Audit privileged sessions and investigate anomalous activities with the SOC</li>
<li>Enforce least‑privilege principles across all corporate technical teams</li>
</ul>
<p><b>Here's what you need</b></p>
<ul>
<li>3+ years of hands‑on CyberArk PAM administration experience in an enterprise environment</li>
<li>Experience with Windows Server, Linux/Unix, Active Directory, and LDAP</li>
<li>Strong understanding of firewalls, load balancers, DNS, and TLS/SSL certificates</li>
<li>Ability to write functional scripts in PowerShell, Bash, or Python</li>
<li>Security+ or equivalent security certification</li>
</ul>
<p><b>Nice to have</b></p>
<ul>
<li>CyberArk Defender or Sentry certification</li>
<li>Strong verbal and written communication skills for guiding users and documenting procedures</li>
<li>Analytical mindset with strong troubleshooting skills for complex multi‑tier environments</li>
</ul>
<p><b>Eligibility requirements</b></p>
<ul>
<li>US Citizen (dual citizens accepted)</li>
<li>Active Secret Clearance</li>
</ul><div><div>
<div></div><div><div><b><i>What We Believe</i></b><b><i>
</i></b></div><div><i>As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.</i></div>
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<div></div><div><b><i>Equal Employment Opportunity Statement</i></b></div>
<div><i>We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the</i><i> Accenture Federal Services Equal Opportunity Policy Statement.</i></div>
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<div><i>Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.</i></div>
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<div><b><i>Requesting An Accommodation</i></b></div>
<div><i>Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.</i></div>
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<div><i>If you</i><b><i> </i></b><i>are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.</i></div>
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<div><b><i>Other Employment Statements</i></b></div>
<div><i>Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.</i></div>
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<div><i>Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.</i></div>
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<div><i>Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.</i></div>
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<div><i>The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.</i></div>
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<div><i>California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please </i><i>click here</i><i> for additional important information.</i></div></div></div></div><p></p>

CyberArk PAM Operations Engineer

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