account relationship manager

Abu Dhabi Islamic Bank - Egypt

<div>
 <p>
  <strong>
   <u>
    Key Responsibilities
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Execute day-to-day onboarding tasks while ensuring service standards are consistently met.
  </li>
  <li>
   Maintain accurate documentation and ensure compliance throughout onboarding and service processes.
  </li>
  <li>
   Respond to client inquiries related to movements and holdings, escalating complex issues as necessary.
  </li>
  <li>
   Provide direct product support to clients, escalate unresolved matters, and report client feedback on custody services.
  </li>
  <li>
   Build and maintain strong relationships with key clients and internal stakeholders.
  </li>
  <li>
   Assist in responding to routine inquiries from entities such as MCDR (&ldquo;Misr for Central Clearing, Depository and Registry&rdquo;), stock exchanges, and brokers.
  </li>
  <li>
   Collaborate with custody operations teams to resolve issues and ensure smooth transaction processing.
  </li>
  <li>
   Track and follow up on documentation requests with internal departments (e.g., Legal, Operations).
  </li>
  <li>
   Compile and analyze data on fees, account volumes, and client acquisition trends.
  </li>
  <li>
   Collect and report insights from market surveys and competitor analysis.
  </li>
  <li>
   Prepare records related to income collection and ensure readiness for audits.
  </li>
  <li>
   Support the implementation of changes to custody products and services.
  </li>
  <li>
   Contribute input for marketing materials, presentations, and product brochures.
  </li>
  <li>
   Execute user acceptance testing (UAT) and review results to ensure proper implementation.
  </li>
 </ul>
 <p>
  Investigate and resolve client complaints in coordination with Consumer Rights Protection, Compliance, and Governance teams, in accordance with established policies, procedures, and service-level agreements (SLAs).
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Minimum Qualifications
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Finance, Business Administration, Economics, or Accounting
  </li>
 </ul>
 <p>
  <strong>
   <u>
    Minimum Experience:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   0&ndash;3 years in custody, investment services, or Customer Service
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Job-Specific Knowledge &amp; Skills:
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Basic understanding of custody products and investment solution.
  </li>
  <li>
   Basic skills in client relationship support and follow-up
  </li>
  <li>
   Understanding of regulatory requirements related to custody and investments
  </li>
  <li>
   Basic analytical skills for client account monitoring
  </li>
  <li>
   Very good command of MS Word &amp; MS Excel.
  </li>
 </ul>
 <p>
  <strong>
   <u>
    Personal Skills
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Good communication and interpersonal skills
  </li>
  <li>
   Client-focused and service-oriented
  </li>
  <li>
   High attention to detail and accuracy
  </li>
  <li>
   Team player supporting senior relationship managers
  </li>
  <li>
   Professional, reliable, and eager to learn
  </li>
 </ul>
</div>


Custody Relationship Manager (Investment)

Epic Staffing Group

<div><p><i>Are you ready to join EPIC STAFFING GROUP and unlock a world of extraordinary opportunities? We're not just a company, we're a dynamic force of innovation and collaboration. Dive into a workplace where your creativity is cherished, your growth is prioritized, and your impact on healthcare and life sciences is monumental. If you're ready for a thrilling journey where passion meets innovation, EPIC is waiting for you. Let's make every day an adventure together!</i></p><p></p><div><div><p><b>
About the Position:</b></p></div><div><p>
An Associate Relationship Manager is responsible for cultivating and maintaining strong relationships with the Strategic Business Unit&rsquo;s (SBU) contractors and clients. This role is responsible for addressing candidate needs and ensuring satisfaction, fostering long-term partnerships to support business growth and ensure candidate retention.</p></div><p></p><div><p><b><br>
About Us:</b></p></div><div><p>
We are a mission-driven organization dedicated to supporting K&ndash;12 Special Education programs across the country through high-touch recruitment and retention solutions. Our exclusive focus on school-based services allows us to bring deep subject matter expertise to the students, educators, and communities we serve. As a member of our corporate team, you&rsquo;ll help enable the clinicians and educators who make meaningful, lasting differences in the lives of children with diverse learning needs. We are passionate about building a supportive, inclusive work environment where purpose and people come first, because when we empower our teams to thrive, students thrive. Here, your work directly contributes to a brighter future for every learner.</p></div><p></p><div><p><b>
What You&rsquo;ll Do:</b></p></div><div><ul><li><p>
Conduct initial onboarding and introductory calls for newly signed contractors.</p></li><li><p>
Perform introduction and growth calls with all districts within the assigned book of business.</p></li><li><p>
Conduct regular check-ins with all Clinician&rsquo;s on Assignment (COA) and districts within the assigned book of business.</p></li><li><p>
Check in with districts monthly to assess contractor performance and explore opportunities for new job orders.</p></li><li><p>
Serve as the primary point of contact for all contractors and clients within the assigned book of business.</p></li><li><p>
Manage and resolve day-to-day issues for resources and clients within the assigned book of business.</p></li><li><p>
Interface with clients to address and resolve COA issues or concerns.</p></li><li><p>
Provide counseling and direction to clients and resources for behavioral issues and conflict resolution.</p></li><li><p>
Mediate between clients and contractors to address unmet expectations and outcomes, developing a clear and concise action plan with measurable results and follow-through.</p></li><li><p>
Conduct site visits to contractors and clients when feasible.</p></li><li><p>
Collaborate with the recruitment team to ensure completion of COA contracts.</p></li><li><p>
Work closely with Client Services to ensure appropriate and successful placements.</p></li><li><p>
Partner with Business Development to ensure accuracy in client and job requirements.</p></li><li><p>
Coordinate with Payroll and Benefits to ensure proper compensation for contractors.</p></li><li><p>
Manage daily workload through dashboards, reports, and alerts and accurately log calls, events, and follow-ups to ensure progress in tracked efficiently.</p></li><li><p>
Assist with renewals, working with clients to assess interest in extending active contracts.</p></li></ul></div></div><p></p><div><div><p><b><br>
What You&rsquo;ll Bring</b><b>:</b></p></div><div><ul><li><p>
Two years of relevant experience in the staffing industry or relationship focused disciplines.</p></li><li><p>
Possess an overall knowledge of business functions and understanding of services, business strategy, policies and procedures, and job&rsquo;s impact to the organization.</p></li><li><p>
Analytically and logically evaluate information, propositions, and claims.</p></li><li><p>
Analyze work, set goals, develop plans of action, utilize time.</p></li><li><p>
Proactively obtain and share information tailored to the audience.</p></li><li><p>
Attend to the needs and expectations of customers.</p></li><li><p>
Establish rapport and maintain mutually productive relationships.</p></li><li><p>
Present self as a positive representative of the organization.</p></li><li><p>
Engage effectively in dialogue.</p></li></ul></div><p></p><div><p><b><br>
Salary:</b> <b>75,000 Annually</b></p></div></div><p></p><p>
Associate Relationship Manager Full Job Description</p><p></p><p><i>
The starting salary offer will vary based on the applicant&rsquo;s education, experience, skills, abilities, internal equity, and alignment with market data. This position may also be eligible to participate in a company incentive plan and/or commission plan.</i></p><p></p><p><b>
What We Offer:</b></p><p></p><p>
Financial and Retirement</p><ul><li><p>
401K with Competitive Company Matching</p></li><li><p>
FSA and HSA Plans</p></li><li><p>
Financial Planning Assistance</p></li><li><p>
Educational Assistance</p></li><li><p>
Vacation and Time Off</p></li><li><p>
Generous PTO Policy</p></li><li><p>
Paid Parental Leave</p></li><li><p>
Twelve Annual Paid Holidays</p></li></ul><p></p><p>
Office Life and Perks</p><ul><li><p>
Active Employee Engagement Programs</p></li><li><p>
Cellphone Stipend</p></li><li><p>
Technology Stipend (for hybrid/remote positions)</p></li><li><p>
Diversity, Equity, Inclusion, and Belonging Program</p></li><li><p>
Some positions may be eligible for hybrid or remote work</p></li><li><p>
Professional Development</p></li><li><p>
Charitable Matching</p></li></ul><p></p><p>
Health and Wellness</p><ul><li><p>
Medical, Dental, Vision, and Hearing Benefits</p></li><li><p>
Navigate Health and Wellness Programs</p></li><li><p>
Employee Assistance Program (EAP)</p></li><li><p>
Life and Disability Insurance</p></li><li><p>
Pet Insurance</p></li></ul><p></p><p><b>
EEO and Reasonable Accommodation</b><br>
Epic Staffing Group is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by law.</p><p><br>
Epic is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at talentacquisition@epicstaffinggroup.com.</p><p></p><p>
We will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws.</p></div>

Associate Relationship Manager

QPIDGITAL CORPORATION

<p><b>Account Manager (B2B) &mdash; Job Description</b></p><p><b>Overview</b></p><p>We are seeking an experienced B2B Account Manager to own relationships with business customers, drive retention and growth, and serve as the primary point of contact between clients and internal teams. The role balances strategic account planning, tactical execution, and cross-functional coordination.</p><p><b>Key Responsibilities</b></p><ul><li><b>Client</b> <b>Relationship</b> <b>Management:</b> Build and maintain trusted, long-term relationships with assigned business accounts; act as main point of contact.</li><li><b>Account</b> <b>Growth:</b> Identify upsell/cross-sell opportunities, develop account plans, and execute initiatives to expand revenue and share of wallet.</li><li><b>Retention</b> <b>&amp;* </b>Renewals:* Drive contract renewals and minimize churn through proactive engagement, performance reviews, and value realization.</li><li><b>Onboarding</b> <b>&amp;* </b>Implementation:* Coordinate onboarding, product implementation, and training with internal teams to ensure successful client adoption.</li><li><b>Strategic</b> <b>Planning:</b> Create and maintain account strategies, quarterly business reviews (QBRs), and roadmaps aligned with client objectives.</li><li><b>Performance</b> <b>Monitoring:</b> Track account health metrics, usage, satisfaction scores, and KPIs; surface risks and mitigation plans.</li><li><b>Cross-functional</b> <b>Coordination:</b> Partner with Sales, Customer Success, Product, Support, and Finance to resolve issues and deliver client needs.</li><li><b>Contract</b> <b>&amp;* </b>Pricing<b> </b>Negotiation:* Support or lead commercial negotiations, renewals, and amendments in line with company policies.</li><li><b>Reporting</b> <b>&amp;* </b>Forecasting:* Maintain accurate account forecasts and pipeline in the CRM; report progress against targets.</li><li><b>Market</b> <b>&amp;* </b>Customer<b> </b>Feedback:* Capture customer insights and advocate for product improvements and new offerings.</li></ul><p><b>Qualifications</b></p><ul><li>3+ years of B2B account management, customer success, or enterprise sales experience (industry-dependent).</li><li>Proven track record of managing mid-market or enterprise accounts and achieving growth/retention targets.</li><li>Strong communication, negotiation, and relationship-building skills.</li><li>Comfortable with consultative selling and strategic account planning.</li><li>Experience with CRM systems (e.g., Salesforce, HubSpot) and common collaboration tools.</li><li>Analytical skills: ability to interpret usage/financial metrics and translate into recommendations.</li><li>Bachelor&rsquo;s degree in Business, Marketing, or related field (or equivalent experience).</li></ul><p><b>Preferred</b></p><ul><li>Experience in [industry-specific product area &mdash; e.g., SaaS, cybersecurity, manufacturing].</li><li>Experience managing multi-stakeholder, complex accounts and enterprise procurement cycles.</li><li>Familiarity with contract terms, SLAs, and legal/commercial processes.</li></ul><p>Pay: QAR67.21 - QAR145.24 per hour</p><p>Work Location: In person</p>

Account Manager (B2B)

TAT IT Technolgies

<div>
 <strong>
  We have an urgent requirement for
 </strong>
 <strong>
  Key Accounts Executive / Asst. Key Accounts Manager for our client based in Riyadh Saudi.
  <br/>
  <br/>
 </strong>
 The Key Accounts Executive / Asst. Key Accounts Manager is responsible for managing and growing strategic retail and hypermarket accounts
 <strong>
  --
 </strong>
 <strong>
  Must
  <br/>
  <br/>
 </strong>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The Key Accounts Executive / Asst. Key Accounts Manager is responsible for managing and growing strategic retail and hypermarket accounts within the supermarket segment. This role focuses on building strong partnerships with major vendors, achieving sales targets, maximizing product visibility, profitability of the brand or category, and ensuring category growth across Saudi Arabia.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Account Management
  </li>
  <li>
   Develop and maintain excellent relationships with key retail and hypermarket partners
  </li>
  <li>
   Act as the primary point of contact for assigned accounts.
  </li>
  <li>
   Negotiate pricing, promotions, trade terms, and agreements.
  </li>
  <li>
   Sales &amp; Business Growth
  </li>
  <li>
   Achieve monthly/quarterly/annual sales/purchase targets and revenue objectives.
  </li>
  <li>
   Identify new business opportunities and recommend strategies to increase market share.
  </li>
  <li>
   Monitor distributor and retailer sales performance.
  </li>
  <li>
   Category &amp; Trade Planning
  </li>
  <li>
   Build yearly, quarterly, and monthly business plans for key accounts.
  </li>
  <li>
   Execute category plans and product launches in coordination with marketing and supply chain.
  </li>
  <li>
   Analyze category performance and recommend improvements.
  </li>
  <li>
   Promotions &amp; POS Execution
  </li>
  <li>
   Plan and implement promotional campaigns, displays, pricing strategies, and in-store visibility initiatives.
  </li>
  <li>
   Coordinate with stores and field teams to ensure correct planogram execution.
  </li>
  <li>
   Track promotional effectiveness and ROI.
  </li>
  <li>
   Reporting &amp; Analytics
  </li>
  <li>
   Prepare accurate sales forecasts and performance reports.
  </li>
  <li>
   Perform market analysis, competitor tracking, and pricing intelligence.
  </li>
  <li>
   Provide insights and recommendations to senior management.
  </li>
  <li>
   Cross-Functional Coordination
  </li>
  <li>
   Work closely with Marketing, Supply Chain, Finance, and Operations to ensure smooth execution of orders and plans.
  </li>
  <li>
   Ensure compliance with company policies, retail agreements, and quality standards.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Key Accounts Executive: 3&ndash;4 years of experience in retail, FMCG, or key account management (hypermarket/supermarket focus preferred).
  </li>
  <li>
   Key Accounts Manager: 5+ years of experience with strong track record in managing retail chains, preferably in the supermarket/hypermarket category.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong sales and negotiation skills
  </li>
  <li>
   Excellent communication and interpersonal skills
  </li>
  <li>
   Analytical and data-driven decision making
  </li>
  <li>
   Customer relationship management
  </li>
  <li>
   Knowledge of Saudi retail market &amp; retail price structures
  </li>
  <li>
   Problem-solving and planning ability
  </li>
  <li>
   Fluent in English; Arabic language skills preferred
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Performance Indicators (KPIs)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Sales revenue &amp; growth vs target
  </li>
  <li>
   Number of new account activations
  </li>
  <li>
   Margin improvement and account profitability
  </li>
  <li>
   Promotional effectiveness and sell-through
  </li>
  <li>
   Distribution &amp; availability metrics
  </li>
  <li>
   Customer satisfaction and relationship metrics
   <br/>
   <br/>
  </li>
 </ul>
 Skills: retail,account manager,hypermarket
</div>


Key Accounts Executive / Asst. Key Accounts Manager

Robusta

<div><p>We are seeking a results-driven <b>Client Growth Manager</b> to own and grow revenue across assigned industries and client portfolios. This role combines responsibilities traditionally handled by Sales and Account Management into one unified position, with full accountability for new business acquisition, account expansion, renewals, and client relationship management.</p><p>
The Client Growth Manager will act as the commercial owner for a designated industry vertical or geographic market, driving sustainable and profitable growth while building long-term strategic partnerships with clients.</p><p></p>
Key ResponsibilitiesRevenue Ownership<ul><li>
Own total revenue targets for assigned industries and accounts.
</li><li>Manage a balanced revenue mix across:
</li><li><ul><li>New client acquisition
</li><li>Upselling and cross-selling
</li><li>Renewals and contract expansions
</li></ul></li><li>Ensure gross margin targets are achieved through disciplined pricing.
</li><li>Maintain accurate sales forecasts and healthy pipeline coverage.
</li><li>Develop and execute annual growth strategies for assigned industries.
</li><li>Track and report performance against revenue and profitability targets.
</li></ul>New Business Development<ul><li>
Identify and pursue new logo opportunities within assigned industries.
</li><li>Build and manage a robust sales pipeline.
</li><li>Conduct prospecting, qualification, and opportunity assessment.
</li><li>Lead proposal development, commercial negotiations, and contract closure.
</li></ul>Account Growth &amp; Expansion<ul><li>
Identify opportunities for additional services and solutions.
</li><li>Lead commercial discussions for scope extensions and renewals.
</li><li>Secure approvals and sign-offs for expanded engagements.
</li></ul>Client Relationship Management<ul><li>
Serve as the executive-level single point of contact (SPOC) for assigned accounts.
</li><li>Build trusted relationships with senior stakeholders and decision-makers.
</li><li>Understand client business objectives and align solutions accordingly.
</li><li>Own client satisfaction, retention, and long-term account health.
</li><li>Manage escalations and resolve commercial conflicts.
</li></ul>Industry Leadership<ul><li>
Monitor market trends and emerging opportunities within assigned sectors.
</li><li>Position company capabilities and value propositions to meet industry needs.
</li><li>Act as the commercial authority for the assigned vertical.
</li></ul>Contract &amp; Commercial Management<ul><li>
Own contract execution and commercial terms.
</li><li>Ensure agreements align with revenue and margin objectives.
</li><li>Coordinate with Finance on invoicing and collections as an escalation point.
</li></ul>Governance &amp; Reporting<ul><li>
Prepare structured reports covering:
</li><li><ul><li>Revenue performance
</li><li>Gross margin
</li><li>Client risks
</li><li>Growth opportunities
</li></ul></li><li>Provide early warning on commercial or relationship risks.
</li><li>Participate in executive reviews, steering committees, and governance meetings.
</li></ul>Cross-Functional Alignment<ul><li>
Collaborate strategically with Delivery, PMO, Product, and Finance teams.
</li><li>Communicate client priorities and commercial objectives.
</li><li>Escalate risks without taking ownership of operational execution.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor&rsquo;s degree in Business, Marketing, Engineering, or a related field.
</li><li>5+ years of experience in enterprise sales, account management, or business development.
</li><li>Proven ability to meet or exceed revenue and profitability targets.
</li><li>Strong commercial negotiation and contract management skills.
</li><li>Experience managing executive-level client relationships.
</li><li>Excellent strategic thinking, analytical, and presentation skills.
</li><li>Strong understanding of sales forecasting and pipeline management.
</li><li>Experience in technology, consulting, or professional services is highly preferred.</li></ul></div>

Client Growth Manager Onsite KSA - RTG

SOCIALEYEZ

<div>
 <p>
  The Pod Manager is responsible for overseeing a team of Account Executives, ensuring seamless daily operations, high-quality deliverables, and strong client satisfaction. This role combines administrative oversight (attendance, reporting, workload management) with creative and strategic leadership (content planning, campaign conceptualization, quality control, and client relationship management). Acting as both a people manager and an account manager, the Pod Manager ensures that all campaigns, strategies, and deliverables are executed on time, meet quality standards, and align with client objectives.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Roles and Responsibilities:
  </strong>
 </p>
 <ol>
  <li>
   Supervise, guide, and support a pod of Account Executives.
  </li>
  <li>
   Manage attendance, leaves, and daily workflows.
  </li>
  <li>
   Ensure content calendars and deliverables are accurate, timely, and aligned with client strategy.
  </li>
  <li>
   Review and validate reports, flat plans, and task flows before submission.
  </li>
  <li>
   Oversee campaign quality, ensuring consistency in tone, visuals, and messaging.
  </li>
  <li>
   Act as the main liaison between Account Executives and Account Directors.
  </li>
  <li>
   Maintain strong client relationships and resolve escalations quickly.
  </li>
  <li>
   Lead weekly team meetings to track progress and resolve challenges.
  </li>
  <li>
   Provide coverage during team absences to ensure continuity.
  </li>
 </ol>
 <p>
  Stay updated on industry trends and recommend improvements.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience:
  </strong>
 </p>
 <ul>
  <li>
   4&ndash;6
   <strong>
   </strong>
   years of experience in account management, client servicing, or team leadership in a digital marketing or agency environment.
  </li>
  <li>
   Proven track record of managing teams and delivering successful campaigns.
  </li>
  <li>
   Strong understanding of social media content, campaign strategy, and client servicing best practices.
  </li>
  <li>
   Demonstrated ability to collaborate with cross-functional teams and manage multiple stakeholders.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Other Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Ability to work in a fast-paced, high-pressure environment.
  </li>
  <li>
   Flexibility to work extended hours when required to meet deadlines.
  </li>
  <li>
   Strong problem-solving skills with the ability to anticipate needs and propose solutions.
  </li>
 </ul>
 <p>
 </p>
</div>


Pod Manager(Social Media Manager)

Holcim

<div></div><div><div><div><div><div><p>Account Manager (East Delta Region) 1 1
</p></div></div></div></div><div><div><div><div><b>Location:
</b>EG
</div></div></div></div><div><div><div><div><b>Requisition ID: </b>17642
</div></div></div></div><div></div><div><div><p><b>Why work for us?</b><br>
Driven by our purpose: Building progress for people and the planet. We are transforming to become the leader in innovative and sustainable building solutions. Holcim US offers an unparalleled range of innovative cement, aggregates, asphalt, concrete products and construction services that have been the foundation for infrastructure projects across the globe. To move the industry forward to a greener future we need people who are passionate about sustainability, are driven to shape and influence perception, and keen to build, grow and thrive in our high-performance culture. <b>Are you ready to build progress with us?</b></p><br>
</div></div><div></div><div><div><div><div><div><div><div><div><div><b>Account Manager (Cairo)</b></div></div></div><div><br>
<div>
<div><b>Job Purpose</b><br>
<br>
</div></div><div></div><div><ul><li>The Account Manager is responsible for managing key customer accounts, driving revenue growth, and ensuring high levels of customer satisfaction through effective relationship management and coordination with internal functions. The role ensures smooth execution of sales activities, delivery commitments, and service quality while maintaining strict adherence to company policies and Health &amp; Safety standards.</li></ul></div><br>
</div><br>
<div><div><div><b>Key Responsibilities</b></div></div><div></div><div><br>
<div><b>
 </b><b>1-Health &amp; Safety:</b></div>
<div>
Adhere to and enforce relevant legislation and policies and ensure that highest degree of safety and safe working practices are maintained</div><br>
<div></div>
<div><b>
2-Functional:</b></div><br>
<div></div>
<div><b>
Sales &amp; Revenue Growth:</b></div>
<ul>
<li>Develop and implement account plans to achieve sales targets and business objectives.</li>
<li>Promote and sell the company&rsquo;s products and services to existing and prospective customers.</li>
<li>Identify new sales opportunities and expand the company&rsquo;s presence within assigned territories or accounts.</li>
<li>Prepare and negotiate commercial offers, contracts, and pricing in line with company guidelines.</li>
</ul>
<div><b>Customer Relationship Management:</b></div>
<ul>
<li>Build, maintain, and strengthen long-term relationships with key clients and stakeholders.</li>
<li>Act as the main interface between the customer and the company.</li>
<li>Proactively address customer concerns, service issues, or complaints and ensure timely resolution.</li>
<li>Ensure a high level of customer satisfaction and loyalty through continuous engagement and follow-up</li>
</ul>
<div><b>Operational Coordination:</b></div>
<ul>
<li>Coordinate with sales operations, dispatch, logistics, and plant teams to ensure timely product availability and delivery.</li>
<li>Monitor order fulfillment and ensure delivery schedules meet customer expectations.</li>
<li>Align internal teams to ensure smooth execution of sales orders and service commitments.</li></ul><br>
<div></div>
<div><b>
Market Intelligence</b></div>
<ul>
<li>Monitor market trends, competitor activities, and customer needs within the assigned market.</li>
<li>Provide feedback and insights to management to support strategic decision-making and product positioning.</li>
<li>Identify opportunities for new products or services based on market demands.</li>
</ul>
<div><b>Reporting &amp; Performance Tracking:</b></div>
<ul>
<li>Prepare and submit regular reports on sales activities, pipeline status, customer visits, and revenue performance.</li>
<li>Track progress against sales targets and propose corrective actions when needed.</li>
<li>Maintain accurate records of customer interactions and account performance.</li>
</ul>
<div><b>Safety &amp; Compliance:</b></div>
<ul>
<li>Ensure compliance with all company policies, procedures, and regulatory requirements.</li>
<li>Support the company&rsquo;s commitment to maintaining a safe and compliant working environment.</li></ul></div></div><div><br>
<div>
<div></div><div><b>Education</b></div><br>
<div></div>
<div><b>
Qualifications &amp; Experience</b></div></div><div><br>
<div>
 <b>Education:</b></div>
<ul>
<li>Bachelor&rsquo;s degree in Business Administration (or) Engineering.</li>
</ul>
<div><b>Technical Skills:</b></div>
<ul>
<li>1 - 2 Years of Experience sales or account management, preferably in construction materials, cement, or ready-mix industries
</li> </ul><div><b>Experience:</b></div>
<ul>
<li>Strong communication, Negotiation &amp; Relationship Management Skills.</li>
<li>Ability to manage multiple accounts and coordinate with cross-functional teams.</li></ul></div><br>
</div><br>
</div></div></div></div></div></div><div></div><div><div><p><b>WHO ARE LAFARGE PEOPLE?</b><br>
Lafarge people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.</p>
<p><b>YOUR LAFARGE EXPERIENCE</b><br>
At Lafarge, there is endless opportunity for you to play your part. Whether you&rsquo;re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you&rsquo;ll have the chance to embrace the passion we share for our planet. You&rsquo;ll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it&rsquo;s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.</p></div></div></div><p></p>

Account Manager (East Delta Region) 1 1

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