account representative

State of Ohio

<p></p><div><div><p>The Ohio Attorney General's Office is currently seeking candidates for two Claims Account Representative 1 positions in the Collections Enforcement Section. The successful candidates will provide customer service to Ohio constituents to collect certified delinquent taxes and debts owed to state agencies. These positions will work a hybrid in-person/remote schedule. There may be changes to the schedule based on training and operational needs. The positions will be headquartered in any of our office around the State of Ohio: Columbus, Cleveland, Cincinnati, Toledo, or Boardman.</p><p></p><p><br>
The duties for this position include, but are not limited to, the following:</p><p></p><ul><li><br>
Collects delinquent taxes and/or monies owed to state agencies;</li></ul><p></p><ul><li><br>
Handles sensitive telephone and in-person contacts with general public, clients, accountants, and attorneys to collect delinquent debts (e.g., accesses, reviews, and updates account information on video display terminal);</li></ul><p></p><ul><li><br>
Performs skip tracing, investigates, traces, and verifies debtor location (e.g., uses various methods to locate and verify information);</li></ul><p></p><ul><li><br>
Maintains accounts on debt owed to State (e.g., reviews inventory daily to determine status of payments and maintains daily log sheet for supervisor);</li></ul><p></p><ul><li><br>
Issues praecipes and cites permits;</li></ul><p></p><ul><li><br>
May assign and/or reassign cases and/or assessments to special counsel when necessary;</li></ul><p></p><ul><li><br>
Negotiates repayment with debtor, legal, and/or other government representatives;</li></ul><p></p><ul><li><br>
Closes accounts which have made restitution; and</li></ul><p></p><ul><li><br>
Performs general clerical tasks (e.g., reviews correspondence and checks, sends correspondence, provides general information, filing, answers telephones, and photocopies).</li></ul><b>
Why Work for the State of Ohio</b><p>
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:</p>
<ul>
<li>Medical Coverage</li>
<li>Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period</li>
<li>Paid time off, including vacation, personal, sick leave and 11 paid holidays per year</li>
<li>Childbirth, Adoption, and Foster Care leave</li>
<li>Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)</li>
<li>Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) &amp; Optional Deferred Compensation (Ohio Deferred Compensation)</li>
</ul>
<ul><li>Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.</li></ul><b>
Qualifications</b><p>
High school diploma and 12 months experience in collections or 12 months training in collections, public relations and/or office practices and procedures; 1 course or 3 months training in English composition and grammar or business communication; formal education in arithmetic to include addition, subtraction, multiplication, division, fractions, and decimals; 4 months experience or 4 months training in use of personal computer, calculator and telephone equipment.</p><div><br>
<ul><li>Or completion of associates core program in business administration, communications, English or related fields</li></ul></div><div><br>
<ul><li>Or equivalent of Minimum Class Qualifications For Employment noted above.</li></ul></div><br>
<p></p>
<p><b>
Job Skills: </b>customer service, listening, responsiveness, confidentiality, customer focus, and verbal communication</p><b>
Supplemental Information</b><p>
The Attorney General&rsquo;s Office is a dynamic organization that offers career opportunities across many different disciplines to people from all backgrounds and experiences. We do not discriminate in any way. All people are equal under the law, and it is so at the AGO. This is a workplace where talent gains you entry and performance determines your career path. Staff can join and lead employee resource groups and participate in online or in-person events to learn about the experiences of others.</p><p>
Employees of the Attorney General's Office must have been in their current positions for at least 12 months in order to be eligible for consideration.</p><p>
The Attorney General's Office may fill additional, similar positions as a result of this posting.</p><p>
The Ohio Attorney General&rsquo;s Office is an Equal Opportunity Employer.</p><p>
AGO#: 26-06-080</p><p><b>
Background Check Info:</b></p><p>
Selected candidate(s) will be subject to the following background checks:<br>
Criminal history<br>
Driving record<br>
Taxes<br>
Drug Test</p><p>
In addition, an Internet search may be conducted of publicly available and job-related information through social media<br>
(Facebook, LinkedIn, Twitter, etc.) or through the use of search engines (Google, Bing, etc.).</p><b>
ADA Statement</b><p>
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.</p></div></div>

Claims Account Representative 1

State Farm

<div><div><div><b>Benefits:</b></div>
<ul><li>401(k)</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Bonus based on performance</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div><b>ROLE DESCRIPTION:</b><br>
As Account Representative - State Farm Agent Team Member for Jennifer Barthelemy - State Farm Agent, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
<br>
<br>
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.<br>
<br>
<b>RESPONSIBILITIES:</b>
</div><ul><li>Provide information about insurance products and services.</li>
<li>Assist customers with policy applications and renewals.</li>
<li>Handle customer inquiries and provide timely responses.</li>
<li>Maintain accurate records of customer interactions.</li>
</ul><div><b>QUALIFICATIONS:</b></div>
<ul><li>Communication and interpersonal skills.</li>
<li>Detail-oriented and able to multitask.</li>
<li>Experience in customer service or sales preferred.</li></ul></div></div>

Account Representative - State Farm Agent Team Member

<div><div><div><b>Benefits:</b></div>
<ul><li>License Paid by Agency</li>
<li>401(k)</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div><b>ABOUT OUR AGENCY:</b><br>
I opened my agency in 2001 and currently lead a team of five. Before becoming an agent, I spent six years working as a Claims Representative, which gave me valuable insight into helping customers through important moments in their lives.<br>
<br>
I graduated Cum Laude from Towson University in 1994 with a Bachelor of Science degree. I&rsquo;m a lifelong Maryland resident and proud mother of two daughters. Service and commitment are values that strongly influence both my personal and professional life. I&rsquo;m passionate about giving back to the community and support organizations such as Toys for Tots and local food banks.<br>
<br>
Our agency offers PTO, 401(k), licensing paid up front, work-life balance, personal development opportunities, StrengthsFinder coaching, and team-building events. We believe in helping our team members grow both personally and professionally.<br>
<br>
Our office culture is supportive, team-oriented, and relationship-focused. I&rsquo;m looking for someone who is outgoing, friendly, and enjoys creating a positive customer experience. If you&rsquo;re someone who values teamwork, enjoys connecting with people, and wants to grow in a positive and encouraging environment, this could be a great fit for you.<br>
<br>
<b>ROLE DESCRIPTION:</b><br>
As Account Representative - State Farm Agent Team Member for Jennifer Smigal - State Farm Agent, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
<br>
<br>
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.<br>
<br>
<b>RESPONSIBILITIES:</b>
</div><ul><li>Provide information about insurance products and services.</li>
<li>Assist customers with policy applications and renewals.</li>
<li>Handle customer inquiries and provide timely responses.</li>
<li>Maintain accurate records of customer interactions.</li>
</ul><div><b>QUALIFICATIONS:</b></div>
<ul><li>Communication and interpersonal skills.</li>
<li>Detail-oriented and able to multitask.</li>
<li>Experience in customer service or sales preferred.</li></ul></div></div>

<div><div><div><b>Benefits:</b></div>
<ul><li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div><b>ROLE DESCRIPTION:</b><br>
As Account Representative - State Farm Agent Team Member for Annette Snowden - State Farm Agent, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
<br>
<br>
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.<br>
<br>
<b>RESPONSIBILITIES:</b>
</div><ul><li>Provide information about insurance products and services.</li>
<li>Assist customers with policy applications and renewals.</li>
<li>Handle customer inquiries and provide timely responses.</li>
<li>Maintain accurate records of customer interactions.</li>
</ul><div><b>QUALIFICATIONS:</b></div>
<ul><li>Communication and interpersonal skills.</li>
<li>Detail-oriented and able to multitask.</li>
<li>Experience in customer service or sales preferred.</li></ul></div></div>

<div><div><div><b>Benefits:</b></div>
<ul><li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Flexible schedule</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div><b>ABOUT OUR AGENCY:</b><br>
We've been in business for 20 years and currently lead a close-knit team of three full-time members, plus the agent. With a strong office culture and a genuinely enjoyable work environment, we also offer flexible scheduling to support work-life balance. The agent is a University of Tennessee alum and has 23 years of insurance experience.<br>
<br>
Community involvement is a huge part of who we are. We stay active in the community through volunteering with the local food bank and churches. We also take care of our team and offer perks like a Simple IRA and reimbursement for all licensing costs.<br>
<br>
If you bring a strong work ethic, a good attitude, and a genuine desire to help others, you&rsquo;ll fit right in.<br>
<br>
<b>ROLE DESCRIPTION:</b><br>
As Account Representative - State Farm Agent Team Member for Herby Clark - State Farm Agent, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
<br>
<br>
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.<br>
<br>
<b>RESPONSIBILITIES:</b>
</div><ul><li>Provide information about insurance products and services.</li>
<li>Assist customers with policy applications and renewals.</li>
<li>Handle customer inquiries and provide timely responses.</li>
<li>Maintain accurate records of customer interactions.</li>
</ul><div><b>QUALIFICATIONS:</b></div>
<ul><li>Communication and interpersonal skills.</li>
<li>Detail-oriented and able to multitask.</li>
<li>Experience in customer service or sales preferred.</li></ul></div></div>

<div><div><div><b>Benefits:</b></div>
<ul><li>401(k) matching</li>
<li>Opportunity for advancement</li>
<li>Bonus based on performance</li>
<li>Competitive salary</li>
<li>Paid time off</li>
<li>Training &amp; development</li>
</ul></div><div><div><b>ABOUT OUR AGENCY:</b><br>
I began my career with State Farm in January 2000 after transitioning from ministry, where I learned how to lead, grow an organization, and develop people&mdash;skills that still guide me today. My wife Jennifer is also a State Farm agent, and together we&rsquo;re passionate about serving our community. Today, our team consists of five dedicated professionals focused on helping customers with everything from auto and homeowners coverage to life, health, and retirement planning.<br>
</div><div>Our office culture is highly production-oriented and built around growth, competition, and teamwork. We&rsquo;re driven by the challenge of helping as many customers as possible while creating an energetic and supportive workplace. I&rsquo;m looking for team members who love to compete, stay hungry for growth, and are excellent communicators&mdash;people who connect easily with others, ask the right questions, and work together toward shared goals.<br>
</div><div>If you&rsquo;re ready to push yourself, build strong client relationships, and be part of a motivated team that&rsquo;s committed to winning, this could be the place for you.<br>
</div><div><b>ROLE DESCRIPTION:</b><br>
As Account Representative - State Farm Agent Team Member for David Roberts - State Farm Agent, you are vital to our daily business operations and customers&rsquo; success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
<br>
<br>
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.<br>
<br>
<b>RESPONSIBILITIES:</b>
</div><ul><li>Provide information about insurance products and services.</li>
<li>Assist clients with policy applications and renewals.</li>
<li>Handle client inquiries and provide timely responses.</li>
<li>Maintain accurate records of client interactions.</li>
</ul><div><b>QUALIFICATIONS:</b></div>
<ul><li>Strong communication and interpersonal skills.</li>
<li>Detail-oriented and able to multitask.</li>
<li>Experience in customer service or sales preferred.</li></ul></div></div>

State Farm Agent

<div>
 Position Overview
 <br/>
 <br/>
 Do you have aspirations to run your own business? If so, you may want to consider working in the office of John Brooks - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  </li>
  <li>
   Use a customer-focused, needs-based review process to educate customers about insurance options.
  </li>
  <li>
   Maintain a strong work ethic with a total commitment to success each and every day.
   <br/>
   <br/>
  </li>
 </ul>
 As an Agent Team Member, you will receive...
 <br/>
 <br/>
 <ul>
  <li>
   Hourly pay plus commission/bonus
  </li>
  <li>
   Paid time off (vacation and personal/sick days)
  </li>
  <li>
   Commission plus bonus
  </li>
  <li>
   Learning to market property/casualty, life, health and bank products
  </li>
  <li>
   Setting sales and growth goals
  </li>
  <li>
   Working closely with the agent to gain an understanding of the agent&rsquo;s role and office logistics
  </li>
  <li>
   Learning how to network effectively
   <br/>
   <br/>
  </li>
 </ul>
 If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
 <br/>
 <br/>
 State Farm agents are independent contractors who hire their own employees. State Farm agents&rsquo; employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees.
 <strong>
  By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agent&rsquo;s employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies.
 </strong>
 If you choose to pursue an agency opportunity, you will need to apply and go through the regular State Farm Insurance Companies&rsquo; agent selection process
 <br/>
 <br/>
 Compensation: $41,000.00 - $65,000.00 per year
 <br/>
 <br/>
 <em>
  State Farm agents are independent contractors who hire their own employees. State Farm agents&rsquo; employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
 </em>
</div>


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Claims Account Representative 1

Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member