account resolution specialist

Tampa General Hospital

<div><div><b>Account Resolution Specialist - USFTGP RCO</b> <b>-</b> <b>(</b><b>260001QB</b><b>)</b><div>
</div></div><div><b>
Description</b><div></div><div><div><br>
Under the direction of the Assistant Director Patient Accounts, Supervisor and Lead Account Resolution Team, performs functions involved in the billing and collection of professional receivables, customer service duties, and the processing of accounts. Is consistent, dependable and accurate in carrying out responsibilities to a successful conclusion. Clearly understands purpose, objectives, practices and procedures of the department. Performs other tasks that may be assigned by the Lead and Supervisor. Interacts with patients, insurance companies, various government agencies, physicians, and departments to address outstanding patient account balances.</div></div><div></div><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
Required:</b></p><p>
High School Diploma or GED</p><p><b>
Work Experience and Additional Information</b></p><p>
Minimum of two (2) year billing and/or collection experience working in a medical setting.</p><p><b>
Technical Knowledge, Skills, and Abilities</b></p><div><p><div><div><div><div><ul><li><div>
Able to have an effective exchange with Communication Skills including de-escalations.</div></li></ul></div></div></div><div><div><div><ul><li><div><br>
Able to time manage role effectively.</div></li></ul></div></div></div><div><div><div><ul><li><div><br>
Able to be adaptable based on work volumes.</div></li></ul></div></div></div><div><div><div><ul><li><div><br>
Able to create successful collections transactions.</div></li></ul></div></div></div><div><div><div><ul><li><div><br>
Able to present positive attitude in communication with internal and external clients.</div></li></ul></div></div></div></div></p></div><div></div><div><br>
</div></div><div><b>
Primary Location</b><b>:</b> Tampa</div><div><b>
Work Locations</b><b>:</b> USF Faculty Office Building 13220 USF Laurel Dr Tampa 33612</div><div><b>
Eligible for Remote Work</b><b>:</b> Hybrid Remote</div><div><b>
Job</b><b>:</b> Patient Financial Services</div><div><b>
Organization</b><b>:</b> Academic Medical Group Inc</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Scheduled Days</b><b>:</b> Monday, Tuesday, Wednesday, Thursday, Friday</div><div><b>
Shift</b><b>:</b> Day Job</div><div><b>
Job Type</b><b>:</b> Hybrid Remote</div><div><b>
Shift Hours</b><b>:</b> 730am-4pm</div><div><b>
Minimum Salary</b><b>:</b> 35,110.40</div><div><b>
Job Posting</b><b>:</b> May 8, 2026, 1:39:12 PM</div></div>

Account Resolution Specialist - USFTGP RCO

Parallon

<p></p><div><h5 class="jobSectionHeader"><b>Introduction</b></h5><h5 class="jobSectionHeader"><p><b>
This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).</b></p><p><b>
Do you want to join an organization that invests in you as a Medical Insurance Collector? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.</b></p></h5><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><h5 class="jobSectionHeader"><p><b><br>
The Healthcare Insurance Collector is responsible for performing account follow-up and resolution of insurance and patient receivables. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you. We want you to apply today!</b></p><p></p><p><b><br>
What you will do in this role:</b></p><p></p><ul><li><b><br>
Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner.</b></li><li><b>
Review EOB&rsquo;s, remits and payer correspondence while performing account follow-up and escalate any identified issues to the appropriate area for review and response to expedite claim resolution.</b></li><li><b>
Identify problem accounts and escalate as appropriate.</b></li><li><b>
Maintain compliance with pool completion requirements.</b></li><li><b>
Maintain required productivity and QA standards.</b></li><li><b>
Document in the patient account record to identify actions taken on the account.</b></li><li><b>
Work with patients and guarantors resolve payer requests and discrepancies to promptly resolve pending claims.</b></li></ul><p></p><p><b><br>
 What qualifications you will need:</b></p><p></p><ul><li><b><br>
Minimum of 1-year related experience required, preferably in healthcare. Relevant education may substitute experience requirement.</b></li><li><b>
Previous experience with Insurance Follow Up is preferred.</b></li><li><b>
This is a work from home position that requires high-speed internet with 25 MB Download and 15 MB Upload. Wifi is not permitted.</b></li><li><b>
Ability to work uninterrupted for shift (not including breaks/lunch)</b></li></ul></h5><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p></p><p>
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li><b>
Comprehensive benefits</b> for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li><b>
Wellbeing support,</b> including free counseling and referral services</li><li><b>
Time away from work</b> programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li><b>
Savings and retirement resources</b>, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li><b>
Education support</b> through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li><b>
Additional benefits</b> for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul><p>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b></p><p>
&quot;</p><p><b>
Parallon</b> provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.</p><p>
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><p>
&quot;</p><br>
<p>&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder<br>
</p><p>If you find this opportunity compelling, we encourage you to apply for our Medical Insurance Collector opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. <b>We are interviewing - apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Medical Insurance Collector

Medical City Healthcare

Wellstar Health System

<div><p>How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.</p><p></p><p><b>
Work Shift</b></p>
Day (United States of America)<p></p><h2 class="jobSectionHeader"><b>
Job Summary:</b></h2>
Under the direction of the Manager of Account Resolution, the Account Resolution Representative II assists with planning and coordinating HB Accounts Resolution follow up activities for an account receivable portfolio of ~ approximately $375M-$500M, including, but not limited to collaboratively working with their Team Lead, Manager, and assisting with training, employees, as circumstances dictate. The Account Resolution Representative II will assist with the development of strategies for establishing a continuous improvement work environment, ensure eligible accounts are reviewed, appealed, escalated or adjusted within the designated payer time frames and are documented appropriately in the patient accounting system. As well as providing educational support in a variety of departmental and individual settings. The role requires data analysis, trending analysis, and educational capabilities regarding payor and revenue cycle business related processes. This role requires a versatile and well developed actionable understanding with demonstrated knowledge of billing, collections, denial management, contractual provision interpretation and provider / payor appeal requirements. In addition to a strong understanding and capability of common business technologies such as MS Office, Excel, PowerPoint, Word and Outlook to perform and communicate the assessment and analysis of multiple acute care and LTAC facility accounts receivable trending and findings is needed. The core role focus of this position is to ensure that accounts are brought final resolution through reimbursement for services and to mitigate financial losses through solid operational execution, development and conformity to defined Policies and Procedures. The Account Resolution Representative II must possess the ability to assist with developing and documenting action plans for quick resource deployment, communicate timely with leadership to understand the specific reasons for payment delays. The role requires the ability to effectively and efficiently communicate both orally and in writing to leadership, multi-task, meet deadlines, adhere to organizational policies and procedures. In addition, the Account Resolution Representative II will assist with additional Revenue Cycle related tasks and duties as assigned.
<h2 class="jobSectionHeader"><b>Core Responsibilities and Essential Functions:</b></h2>
Maintain a working knowledge and perform assigned duties in compliance of all-departmental billing and follow-up policies, procedures, processes and functions. Respond appropriately to inquiries from 3rd parties, insurance providers and patients regarding accounts, collection issues and hospital policies, to insure a minimal Accounts Receivables inventory. * Collect and resolve payments from insurance companies by working with assigned payers and utilizing established policies and procedures. Research and resolve payer rejected/denied claims and analyze accounts for insurance payment accuracy/completeness and for payer claim processing accuracy per contract. Successfully appeal denied accounts and avoid excessive deferred accounts * Demonstrate effective collaboration skills, and support to the follow-Up staff in the performance of their daily functions by assisting with daily planning, organizing, prioritizing and management of workflow, as instructed by leadership. Review account receivables while evaluating trends and tracking recovery efforts by utilizing various departmental tools optimizing individual workflow and process to reduce AR growth, quickly propose solutions to reduce trends, resolve issues, etc. Consistently meet the productivity and quality standards. * Assist staff by providing direction and guidance, creating a team environment through training, recognition, and education which produces optimum work habits and job performance * Assist with setting obtainable short-term goals, maintaining expected level of productivity and quality as defined by policy, or equivalent industry standards when not specifically defined by policy, as well as assisting with performance studies to improve productivity, streamline operations and reduce error rates. Provide assistance with staff training and oversight to ensure that implemented policies and procedures are being followed. Meet deadlines established through interaction with the Manager of Accounts Resolution or other senior leadership. * Review and improve work procedures to ensure that the most productive and efficient methods are used * Monitor progress for assigned workflow on a daily basis, utilizing quantitative technology and tools and providing feedback to leadership regarding success and obstacles to claim resolution * Provide assistance with departmental projects and presentations, as needed. * Maintain and reflect a positive team attitude, regarding any special projects or polices that are implemented by the Revenue Cycle or other senior leadership. * Resolve complaints and misunderstandings in a timely and appropriate manner while demonstrating the ability to tactfully handle difficult situations through an approach that reflects consistency and fairness. * Must maintain a proficiency in the application of, key automated systems that include: Epic, Emdeon Claims Master. * Act as an internal resource; resolving problems and providing expertise to other hospital departments * Review write-off requests, miscellaneous cash adjustments, and submit to manager for approval * Maintain Epic assigned workqueues to ensure timely (7 days or as specified) resolution of review requests. Become cross-trained and fill in for other staff as assigned. * Maintain a working knowledge of WellStar policies and procedures * Maintain membership and active participation in the HFMA professional organization or equivalent, to participate in workshops and classes ensuring a competency level beneficial to the department, as well as to meet minimum requirements in technology advances/applications. * Administrative * Maintain professional relations and convey relevant information to other members of the team within the facility and any applicable vendors Must actively participate and support the efforts of the Revenue Cycle Task Force, Monthly Denials Task Force, Monthly Compliance Coding Partnership as well as other committees as assigned. * Maintain ongoing communication with other PFS and Revenue Cycle departments, keeping the Manager of Accounts Resolution aware of more complex problems and opportunities while maintaining courteous, cooperative, flexible and positive working relationships with all levels of management, employees, physicians, guests and the general public. * Assist with reviewing denial reports and determining significant problems causing rejections and denials; communicate with the leadership of Accounts Resolution the findings and proposes denial prevention solutions * Maintain a working knowledge of relevant legal and compliance issues, including but not limited to HIPAA privacy, Fair Debt &amp; Collection Act guidelines, Medicare &amp; Medicaid regulations and reimbursement methodology, as well as state and federal laws. * Maintain effective communications with legal collection groups, the WellStar Compliance department and other agencies, regarding new and relevant issues must maintain appropriate knowledge and skill sets to read and interpret various regulatory requirements that affect follow-up functions. Maintain appropriate documentation to assure an audit trail of compliance-related activities. * Communicate with and obtain assistance from various type insurance, third party collection, governmental and regulatory agency representatives, in the interpretation of critical regulations and the collection/resolution of patient accounts. Assist with the development, processes and efficiency of Insurance Follow-Up and Denial policies &amp; procedures to ensure they are comprehensive in nature and current/updated. * Consistent review of current processes to ensure compliance with policies and procedures. * Assist with establishing controls and review mechanisms for every procedure to ensure that systems and procedures are being followed correctly * Ensure optimal system capabilities by assisting with staff training, documenting system parameters, challenging systems and obtaining feedback from staff/users. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.
<h2 class="jobSectionHeader"><b>Required Minimum Education:</b></h2><ul><li>
High School Diploma General or GED General</li></ul>
<h2 class="jobSectionHeader"><b>Required Minimum License(s) and Certification(s):</b></h2>
All certifications are required upon hire unless otherwise stated.
<h2 class="jobSectionHeader"><b>Additional License(s) and Certification(s):</b></h2>
Certified Revenue Cycle Representative within 180 Days Preferred
<h2 class="jobSectionHeader"><b>Required Minimum Experience:</b></h2>
Minimum 1 year Experience as an Account Follow-up Representative I or a minimum of two (2) years in hospital patient financial services or related area Required and Must have a thorough understanding of Governmental, i.e. Medicare, Medicaid and / or Non-Governmental, i.e. Commercial: healthcare revenue cycle functions, PFS operations, regulations and reimbursement methodology, denials management, payor technical denial appeals and a proven track record of successful performance within the Revenue Cycle Required
<h2 class="jobSectionHeader"><b>Required Minimum Skills:</b></h2>
Strong interpersonal, mathematical, analytical, computer, problem solving and writing skills, with a take charge attitude. Must be comfortable interacting with insurance providers, physicians and leadership. . Must be able to perform a wide variety of tasks that require independent judgment, ingenuity, and initiative. Competent with MS Word, PowerPoint, and MS Excel is required as critical analysis will be conducted using this technology. Ability to: establish a climate to achieve optimal performance levels and maintain a cohesive work team work efficiently under pressure and deal effectively with constant change operate a computer and related applications apply appropriate supervisory, management and leadership techniques in an operational setting work independently and take initiative demonstrate a commitment to continuous learning deal effectively with difficult people and/or difficult situation willingly accept responsibility and/or delegate responsibility set priorities and use good judgment for self and staff<p></p><p>
Join us and discover the support to do more meaningful work&mdash;and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.</p></div><p></p>

Acct Resolution Rep II

Kiavi

<div><p><b>Kiavi is one of the nation's largest private lenders to residential real estate investors (REIs). We harness the power of data &amp; technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses.</b></p>
<p>
Formerly known as LendingHome, we're committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country.</p>
<p>
Combining our technology and industry expertise, Kiavi has grown to a team of over 500 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company's Most Innovative Companies, and many more.</p>
<ul>
<li><b>Loans Funded:</b> $30 billion in loans funded</li>
<li><b>Homes financed: </b>100,000+ projects funded for our customers across the country</li>
<li><b>Geography: </b>49 states + D.C. where we lend to REIs so they can revitalize neighborhoods</li>
<li><b>Employees:</b> Over 500 employees with competitive benefits and perks</li>
</ul>
<p><b>This position can be based remotely in any of our approved hiring regions. Our hybrid distributed workforce philosophy allows us to find the best talent in the country and build diverse teams, while allowing our colleagues to work from the location that works best for them.</b></p>
<p><b>
Identity Verification Notice:</b><b> </b>To ensure the security and integrity of our hiring process, all candidates are required to complete a secure identity verification. This process uses biometric and device validation to confirm identity and liveness. All data is handled securely in accordance with our privacy policy.</p>
<p></p>
<p><b>The Role</b></p>
<p>
The Kiavi Special Servicing Team is the primary point of contact for our customers after a loan is approved. Our goal is to provide the best mortgage experience for our customers and keep them coming back. As an Asset Resolution Specialist (ARS) with Kiavi you will be the point of contact for customers who need workout assistance on their loan(s). You'll use strong negotiation and customer service skills to assist customers through workout plans to bring loans current and/or avoid default. You are also able to understand investor guidelines for mortgage modifications and explain these guidelines in a clear manner with customers.</p>
<p><b>
Responsibilities</b></p>
<ul>
<li>The ARS manages a portfolio of loans in default and implements loss mitigation strategies, reviews and validates documents, and answers technical foreclosure questions from borrowers</li>
<li>Analyzes work-out options based on financial impact for delinquent loans, including foreclosure, short sale, reinstatement, deed in lieu and delivers a proposal for the option that yields the best return for the investor</li>
<li>Works closely with our investors to negotiate loss mitigation strategies</li>
<li>Sets clear expectations with borrowers and other involved parties about loan status and communicating possible difficult decisions up to the final resolution</li>
<li>Manage relationships with internal departments and with business partners</li>
<li>Ensures all updates, analyses, and decisions are administered/tracked in the appropriate systems</li>
<li>Generates ideas for improvement or increased efficiency and supports the implementation of new ideas and initiatives</li>
<li>Responsible for periodic and ad-hoc reporting</li>
</ul>
<p><b>Qualifications</b></p>
<ul>
<li>Minimum of 2 years of mortgage experience</li>
<li>Bachelor's degree</li>
<li>Exemplary communication skills, both written and spoken</li>
<li>Must have the ability to guide customers and investors through the retention and/or liquidation process and navigate on their behalf</li>
<li>General knowledge about the entire loss mitigation process</li>
<li>Self-starter with the ability to independently work a pipeline effectively</li>
</ul>
<p></p><p>Kiavi takes a market-based approach to pay, and pay may vary depending on your location. The expected annualized base pay range for this full-time role to be performed remotely is $45,000 to $67,000 plus $6,000 bonus plus benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific base pay range for your preferred location during the hiring process. Please note that the pay range listed above reflects the base salary only, and does not include the target value of bonus or benefits.</p><br>
<p></p>
<p></p>
<p><b>Benefits and Perks</b></p>
<ul>
<li><b>Medical, Dental, and Vision Insurance: </b>Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost.</li>
<li><b>Health Savings Account (HSA): </b>For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $1,000 for individual coverage and $2,000 for dependents.</li>
<li><b>Disability and Life Insurance:</b> Immediate access to short-term and long-term disability insurance, as well as group life and AD&amp;D insurance, with coverage at 1x annual salary.</li>
<li><b>Remote Work Policy: </b>Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, training, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $85 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation.</li>
<li><b>Flexible Time Off: </b>Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager.</li>
<li><b>Paid Leaves: </b>Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers.</li>
<li><b>401(k) &amp; Company Match: </b>A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $8,000 (whichever is less). All employer contributions are immediately vested.</li>
</ul>
<p></p><p><b>Protect yourself from recruitment scams:</b></p>
<ul>
<li>If you are offered an interview or a role with Kiavi, this will be communicated with you through email, via an official email address ending in @kiavi.com or @lendinghome.com.</li>
<li>You will never be asked for payments of any kind during the process.</li>
<li>We also never communicate with candidates via Whatsapp at any point during the recruitment process.</li>
<li>We won't ask for personal information or data via text message. If you have any concerns regarding how genuine a text message is, please contact your recruiter.</li>
<li>You can find our official Kiavi careers page here. We advise you to check that the page details and website addresses match if you have any concerns.</li>
</ul><p></p><h5 class="jobSectionHeader"><b>Kiavi is an Equal Opportunity Employer</b><br>
<b>San Francisco Fair Chance Ordinance Police Code, Article 49
</b></h5><h5 class="jobSectionHeader"><b>We use </b><b>E-Verify</b><b> to confirm the identity and employment eligibility of all new hires.</b></h5></div>

Asset Resolution Specialist

Perdue

<div><p>Perdue Farms is a fourth-generation, family-owned food and agricultural business deeply rooted in tradition yet with a forward-thinking mindset. We believe that success starts with our people, and our culture is built on a foundation of teamwork, integrity, and respect, where every voice matters and everyone is encouraged to contribute to our shared goals. We are dedicated to creating a supportive, inclusive environment where associates feel valued and inspired to make an impact, both within the company and in the communities we serve. From promoting growth and development to prioritizing work-life balance, we&rsquo;re committed to helping our team members thrive. <b>That's Perdue.</b></p><p></p><p><b><br>
Summary</b></p><p>
As an Accounts Payable Resolution Specialist, you&rsquo;ll play a key role in ensuring accuracy and efficiency across our payment processes. You&rsquo;ll partner closely with internal teams and vendors to research and resolve invoice discrepancies, maintain compliance with company policies, and support timely, accurate payments. This role is ideal for someone who enjoys problem-solving, thrives on attention to detail, and takes pride in keeping financial operations running smoothly. Your analytical skills and commitment to clear communication will help strengthen relationships and uphold the integrity of our accounts payable function.</p><p></p><div><p><br>
This position has a target wage of $23.00 - $34.25 per hour, based on shift, experience and qualifications with annual bonus available (variable depending on performance). Additionally, there is a monthly bonus based on performance. Overtime may be available.</p></div><p></p><div><p><br>
In addition to hourly wages, Perdue offers a competitive benefits package, including medical/Rx, 401(k) with employer match after 1 year, critical illness, accident insurance, dental, vision, life insurance, optional group life insurance, short-term and long-term disability protection, flexible spending accounts and paid time off.</p></div><p></p><p><b><br>
Schedule</b>: Monday through Friday, 8:00am-5:00pm</p><p></p><p><b><br>
Principal Essential Duties &amp; Responsibilities</b></p><ul><li>
Responsible for resolving blocked invoices relating to pricing, quantity, or other issues.</li><li>
Responsible for processing invoices as required while following Perdue rules and guidelines.</li><li>
Resolves invoice/payment issues and gives guidance to internal and external customers.</li><li>
Responsible for adherence to Purchasing and Accounts Payable policies.</li><li>
Maintaining documentation of resolutions and errors as needed.</li><li>
Communicates effectively with both external and internal customers about invoice and accounts payable check related issues.</li><li>
Apply AP practices including PO and non-PO invoice requirements, vendor statements, 2- and 3-way matching, GRIR and 1099.</li><li>
Resolving IDOCS related to PO issues.</li></ul><p></p><p><b><br>
Minimum Education and Experience</b></p><ul><li>
Associate degree in Accounting, Computer Science or other business-related fields.</li><li>
1-2 years related work experience or 3 years&rsquo; experience in lieu of a degree.</li><li>
Must have excellent skills in Microsoft products, including Word, Excel and Outlook.</li><li>
Must have skills in SAP Accounts Payable, Maximo, PaperWise, and SAP General Ledger.</li><li>
Must be a fast learner as new technology and systems are consistently introduced within the department.</li><li>
Must be team oriented and be able to work effectively with others.</li><li>
Must be knowledgeable of payment and bank requirements.</li><li>
Must be able to demonstrate common sense, logical thinking, and the ability to make good business decisions.</li></ul><p></p><p><b><br>
Physical Requirements and Environmental Factors</b></p><ul><li>
Position is mostly sedentary but may require occasional moving to other offices or buildings.</li><li>
May need to move light equipment or supplies from one place to another.</li><li>
May need to access files, supplies and equipment.</li><li>
Work activity is in an office, open-partitioned, cubicle environment.</li></ul><p></p><p><i><br>
Perdue Farms Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.</i></p></div>

Accounts Payable Resolution Specialist

Allstate Insurance

<div><p>At Allstate, great things happen when our people work together to protect families and their belongings from life&rsquo;s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers&rsquo; evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.</p><p></p><p><b>
Job Description</b></p>
As a Claims Resolution Adjuster, your main focus will be investigating automobile accidents involving bodily injury. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. Customer communication will take place through different channels, including voice calls, email, and text messages. Through the utilization of innovative platforms and tools, you will engage in negotiation processes to reach fair injury settlements with all parties involved.<p></p><p>
The Claims Resolution Adjuster will primarily be responsible for the liability investigation and ultimate decisions, identifying injured parties beyond who is listed at FNOL (First Notice of Loss), and recognizing impactful risk potential on claim files. They will be responsible for supporting the claimant throughout the vehicle restoration process and providing feedback on the Auto process in general. The Claims Resolution Adjuster and Casualty Adjusters will work hand-in-hand throughout the claims process.</p><p></p><p><b>
Candidates for this role must reside in either the Central (CST), Mountain (MST), or Pacific (PST) time zone. This position is not available to residents of California, Washington, Alaska, Hawaii, or Puerto Rico.
</b></p><p></p><p><b>Schedule: </b>8-hour shift Mon-Fri | 8:00am - 4:30pm or 9:00am - 5:30pm with potential Saturday duty rotation.</p><p></p><p><b>
You&rsquo;ll wear a few hats to fill a few roles throughout your day that all require a level of experience:</b></p><p></p><p><b>
The Customer Service Expert</b> &ndash; you&rsquo;ll live into Allstate&rsquo;s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Casualty claim. You lead with empathy, always.</p><p><b>
The Investigator</b> &ndash; you&rsquo;ll confidently and independently investigate casualty (and applicable LOB (line of business)) claims by performing detailed reviews of damage and interpreting policies to determine coverage.</p><p><b>
The Effective Communicator</b> &ndash; you&rsquo;ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You&rsquo;ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.</p><p><b>
The Negotiator</b> &ndash; you will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.</p><p><b>
The Problem Solver</b> &ndash; you&rsquo;ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.</p><p><b>
The Recorder</b> &ndash; you&rsquo;ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You&rsquo;ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.</p><p></p><p><b>
Qualifications:</b></p><ul><li>
2+ years Claims experience, specifically Casualty Bodily Injury claims background.</li><li>
Claims investigation and negotiation experience is preferred.</li><li>
Experience with liability investigations, investigating coverage, PD coverage, set MOI, rental and resolving liability a plus.</li><li>
Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.</li><li>
Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.</li></ul><p></p><p><b>
Remote Work:</b></p><p><br>
This position is a permanent remote home-based role. Your home office does not need to be near an Allstate office, but it does need to be in the United States within one of the listed time zones above.</p><p></p><p><b>
When you work from home full time, you&rsquo;ll need:</b></p><ul><li>
A dedicated workspace in your residence that is private and free from distractions.</li><li>
A minimum internet bandwidth of 50 MB down/5 MB up.</li><li>
Appropriate work surface and seating.</li></ul><p><b><br>
What will Allstate provide?</b></p><ul><li>
A technology bundle that includes all equipment needed to perform your work from home (laptop, monitors, headset, keyboard, mouse).</li><li>
Connectivity reimbursement of $80 per month to offset some of the cost of internet.</li></ul><p></p><p><b><br>
Notice of Licensing Requirement</b></p><ul><li>
As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.</li><li>
If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.</li></ul><p></p><p><b>
Sign-On Bonus:</b></p><p>
You may be eligible for a $1,000 Licensing Sign-On Bonus if you have the applicable active licenses needed for this role. This could include Home Resident Property &amp; Casualty License, Designate Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.</p><p>
*<i>Candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus.</i>*</p><p></p><p><b>
Allstate Benefits</b></p><p>
Being a part of Allstate means you receive a benefits package from Day 1 of employment. This includes time off, healthcare, retirement, and more. That is why as an Allstater, you&rsquo;ll enjoy a Total Rewards package that includes:</p><ul><li>
Competitive pay with needed support for continuous development and career advancement.</li><li>
Flexibility in scheduling and a time off policy that helps support your work/life balance.</li><li>
Initial and ongoing training to get you proficient in your new role</li><li>
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit www.allstategoodlife.com to learn more.</li></ul><p></p><p><b>
Please Note:</b></p><ul><li>
In our virtual environment, employees are required to engage and participate on camera during online meetings and trainings</li><li>
The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned. Regular, predictable attendance is an essential function of this job.</li></ul><p></p><p>
#LI-BC1</p><p></p><p><b>
Skills</b></p><p></p><p><b>
Compensation</b></p>
Compensation offered for this role is 20.77 - 32.67 per hour and is based on experience and qualifications.<p></p><p>
The candidate(s) offered this position will be required to submit to a background investigation.</p><p></p><p><b>
Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.</b></p><p></p><p>
Allstate generally does not sponsor individuals for employment-based visas for this position.</p><p></p><p>
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.</p><p></p><p>
For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance.</p><p><br>
For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.</p><p></p><p>
To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.</p><p></p><p>
To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.</p><p></p><p>
It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.</p></div>

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