accountant

accounts officer

senior accountant

account manager

accounts executive

account services manager

Mashreq

<div>
 Mashreq Bank
 
 Job Description
 
 
 1 Job Title:
 
 Head of Onboarding &amp; Servicing
 
 Department
 
 Retail Banking Operations, CCAM Ops
 
 Direct Supervisor
 
 EVP Global Head of Retail Banking Operations.
 
 Pay Band
 
 M
 
 2 Job Purpose
 
 - The role typically involves overseeing and managing the strategic direction and operations of Account Onboarding &amp; Servicing, ATM networks, and cash management functions within an organization.
 
 
 - Develop and implement strategies for accounting services, ATM operations, and cash management to ensure efficient and secure transactions.
 
 
 - Manage day-to-day operations, ensuring that all services meet regulatory requirements and organizational standards.
 
 
 - Build and maintain strong relationships with key clients, ensuring their needs are met and addressing any issues that arise.
 
 
 - Lead and mentor a team of professionals, fostering a collaborative and high-performance work environment.
 
 
 - Identify opportunities for process improvements and implement new technologies to enhance service delivery and operational efficiency.
 
 
 - Oversee budgeting, forecasting, and financial performance of the accounting services and cash management departments.
 
 
 - Ensure robust risk management practices are in place to mitigate potential threats related to cash handling and ATM operations.
 
 
 3 Dimensions
 
 Operating Budget
 
 
 
 Number of Staff
 
 
 Capital Exp. Budget
 
 
 
 N/A Other
 
 
 
 
 4 Key Result Areas
 
 - Ensure smooth and efficient operations for account opening, servicing, ATM management, and cash handling processes. This includes minimizing downtime and optimizing transaction processing times.
 
 
 - Maintain high levels of customer satisfaction by ensuring that account services, ATM operations, and cash management meet or exceed customer expectations. This involves addressing customer complaints promptly and effectively.
 
 
 - Ensure all operations comply with regulatory requirements and internal policies. Implement robust risk management practices to mitigate potential risks associated with cash handling and ATM operations.
 
 
 - Achieve financial targets related to account services, ATM operations, and cash management. This includes managing budgets, controlling costs, and maximizing revenue opportunities.
 
 
 - Drive the adoption of new technologies and innovative solutions to improve service delivery and operational efficiency. This includes implementing advanced ATM features and digital account servicing tools.
 
 
 - Lead and develop a high-performing team. Provide training, support, and career development opportunities to ensure team members are skilled and motivated.
 
 
 - Develop and execute strategic plans for accounting services, ATM operations, and cash management. Align these plans with the overall business objectives of the organization.
 
 
 - Build and maintain strong relationships with key stakeholders, including customers, vendors, and internal departments. Ensure effective communication and collaboration to achieve common goals.
 
 
 5 Operating Environment, Framework and Boundaries, Working Relationships
 
 - Adhering to established policies and procedures for account opening, servicing, ATM operations, and cash management.
 
 
 - Aligning departmental activities with the organization's strategic goals and objectives.
 
 
 - Operating within budgetary constraints while striving to achieve financial targets and operational efficiency.
 
 
 - Ensuring all operations are within the legal and regulatory boundaries set by financial authorities.
 
 
 - Collaborating with other departments such as IT, compliance, risk management, and customer service to ensure seamless operations.
 
 
 - Reporting to senior management and providing updates on departmental performance, challenges, and strategic initiatives.
 
 
 - Managing relationships with external vendors and service providers for ATM maintenance, cash handling, and technology solutions.
 
 
 6 Problem Solving
 
 - Addressing and resolving issues related to the efficiency and effectiveness of account opening, servicing, and ATM operations. This includes troubleshooting technical problems, optimizing processes, and ensuring smooth transactions.
 
 
 - Handling customer complaints and issues related to accounting services and ATM transactions. This involves identifying the root cause of problems, implementing solutions, and improving customer satisfaction.
 
 
 - Ensuring that all operations comply with regulatory requirements and internal policies. This includes identifying potential risks, developing mitigation strategies, and ensuring that all processes are secure and compliant.
 
 
 - Solving problems related to the integration and maintenance of banking technologies. This includes working with IT teams to implement new systems, upgrade existing ones, and ensure that all technological solutions are functioning correctly.
 
 
 - Managing resources effectively to ensure that all operations are adequately staffed and equipped. This involves solving issues related to staffing, budgeting, and resource allocation.
 
 
 - Developing and implementing strategic plans to address long-term challenges and opportunities. This includes identifying areas for improvement, setting goals, and developing action plans to achieve those goals.
 
 
 - Resolving issues related to vendor performance and stakeholder expectations. This involves negotiating contracts, managing relationships, and ensuring that all external partners meet their obligations.
 
 
 - Using data analytics to identify trends, make informed decisions, and solve complex problems. This includes analyzing performance metrics, customer feedback, and operational data to drive improvements.
 
 
 7 Decision Making Authority &amp; Responsibility
 
 - Developing and implementing strategies for account services, ATM operations, and cash management to align with the organization's overall goals.
 
 
 - Making day-to-day operational decisions to ensure an efficient and effective delivery service. This includes decisions on process improvements, resource allocation, and technology implementation.
 
 
 - Overseeing budgeting, financial planning, and cost management for the department. This includes approving expenditure and investments related to accounting services and ATM operations.
 
 
 - Ensuring all operations comply with regulatory requirements and internal policies. This includes making decisions on risk mitigation strategies and compliance measures.
 
 
 - Hiring, training, and managing staff within the department. This includes making decisions on promotions, performance evaluations, and team development.
 
 
 - Leading and managing the department to achieve operational excellence and high levels of customer satisfaction.
 
 
 - Developing and executing strategic plans for account services, ATM operations, and cash management. This includes setting goals, monitoring progress, and adjusting strategies as needed
 
 
 - Ensuring that customer needs are met and that any issues are resolved promptly and effectively. This includes maintaining high standards of service quality and customer satisfaction.
 
 
 - Continuously improving processes and systems to enhance efficiency and effectiveness. This includes implementing new technologies and best practices.
 
 
 - Managing the department's budget and financial performance. This includes monitoring expenses, optimizing costs, and ensuring financial targets are met.
 
 
 - Ensuring that all operations comply with regulatory requirements and internal policies. This includes implementing robust risk management practices to safeguard against potential threats.
 
 
 - Building and maintaining strong relationships with key stakeholders, including customers, vendors, and internal departments. This includes effective communication and collaboration to achieve common goals.
 
 
 8 Knowledge, Skills and Experience
 
 - Typically, 10+ years of experience in banking or financial services, with a focus on account management, ATM operations, and cash management
 
 
 - Understanding of banking technologies, including digital onboarding systems, ATM software, and cash management tools.
 
 
 - In-depth understanding of banking operations, account management, ATM networks, and cash management processes.
 
 
 - Skills in optimizing processes, improving service delivery, and managing resources effectively
 
 
 - Proven experience in a leadership role, managing teams and driving strategic initiatives
 
 
 - Experience in managing projects, particularly those related to technology integration and process improvement
 
 
 - Ability to develop and implement long-term strategies that align with organizational goals
 
 
 - Proficiency in budgeting, financial planning, and cost management
 
 
 - Strong verbal and written communication skills to interact with stakeholders, present reports, and lead meetings
 
 
 Job Holder
 
 
 
 Date
 
 
 
 Line Manager
 
 
 
 
 Date
 
 Approved By
 
 
 
 Date
</div>

VP - Onboarding & Servicing - Retail Banking Ops.COE Pak - Retail Banking Ops - CCAM.Operations Group-PAKCOE

Break Time Corner Market

Role SummaryWe are seeking an experienced and detail-oriented Accounts Manager to oversee the company's accounting operations, financial reporting, reconciliations, and compliance activities. The ideal candidate should possess strong accounting knowledge, analytical skills, and the ability to manage financial records accurately while ensuring adherence to accounting standards and company policies.Key Responsibilities<ul><li>Manage day-to-day accounting operations and financial transactions.</li><li>Prepare and review monthly, quarterly, and annual financial reports.</li><li>Perform bank, vendor, customer, and general ledger reconciliations.</li><li>Monitor accounts payable and accounts receivable functions.</li><li>Ensure timely and accurate month-end and year-end closing activities.</li><li>Maintain financial records and ensure compliance with accounting standards and regulatory requirements.</li><li>Assist in budgeting, forecasting, and financial analysis.</li><li>Coordinate with auditors and support internal and external audit processes.</li><li>Monitor cash flow and support financial planning activities.</li><li>Prepare management reports and provide financial insights to support business decisions.</li><li>Ensure proper documentation and record-keeping of all financial transactions.</li></ul>Requirements<ul><li>ACCA qualified/part-qualified, Bachelor's degree, or Master's degree in Accounting, Finance, Commerce, or a related field.</li><li>5&ndash;7 years of relevant experience in accounting and finance.</li><li>Strong knowledge of accounting principles and financial reporting.</li><li>Hands-on experience with bank reconciliations, ledger reconciliations, and account analysis.</li><li>Proficiency in Microsoft Excel and accounting software/ERP systems.</li><li>Strong analytical, problem-solving, and organizational skills.</li><li>Excellent attention to detail and accuracy.</li></ul>Preferred Skills<ul><li>Experience with ERP systems and financial reporting tools.</li><li>Knowledge of taxation and audit processes.</li><li>Advanced Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP, and financial reporting.</li><li>Ability to manage multiple priorities and meet deadlines effectively.</li></ul>Pay: Rs150,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>Will you be able to work in night shift?</li><li>What is your highest level of education in Accounting, Finance, Commerce, or a related field?</li><li>Have you worked for a Big Four accounting firm (Deloitte, PwC, EY, or KPMG)?</li></ul>Experience:<ul><li>accounting: 7 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Accounts Manager

K Com Solutions Pvt. Ltd.

Company: K Com Solutions Pvt. Ltd.Location: Gulshan-e-Iqbal, Karachi (Candidates from Gulshan-e-Iqbal and nearby areas will be preferred)Job Type: Full-timeExperience: 6 months to 2 years (UK Market Accounting/B2B Client Services required)Education: ACCA / ICMA / CIMA FinalistShift: 02:00 PM &ndash; 11:00 PM PKT (Mon &ndash; Sat) | Aligned with UK Business HoursJob DescriptionK Com Solutions Pvt. Ltd. is seeking a sharp, highly articulate Business Development &amp; Client Support Executive for our UK market team.This is not a standard call-center role. You will serve as the primary point of contact for UK-based corporate clients, bridging the gap between financial expertise and relationship management. If you understand UK accounting and possess impeccable English communication skills, this role offers rapid career growth.Core Responsibilities:&middot; Client Engagement: Act as the primary contact for UK B2B clients via phone, email, and portals to drive client satisfaction and business growth.&middot; Technical Liaison: Translate client needs to our internal financial teams to resolve complex accounting and service queries.&middot; Consultative Support: Present our cloud accounting and tax compliance solutions to UK business owners during their active working hours.&middot; Workflow Management: Maintain precise records of client interactions, service updates, and pipelines within our CRM.Requirements &amp; Qualifications:&middot; Education: ACCA, ICMA, or CIMA Finalist.&middot; Experience: 6 months to 2 years of experience handling UK market accounting services or international B2B clients.&middot; Communication: Exceptional, near-native English proficiency (written and verbal) for executive-level professional conversations.&middot; Software Tools: Hands-on familiarity with Xero, QuickBooks, Sage, or Free-Agent.&middot; Tax Knowledge: Foundational understanding of UK tax laws (VAT, CIS, Corporate Tax).&middot; Availability: Must be able to work the afternoon/evening shift to align with UK business hours.Benefits:&middot; Competitive base salary + performance incentives.&middot; Clear career growth in a rapidly expanding corporate services firm.&middot; Professional and collaborative office environment.Application Question(s):<ul><li>Are you currently an ACCA, ICMA, or CIMA Finalist?</li><li>What is your current notice period/how soon can you join?</li></ul>Language:<ul><li>English proficiency (Required)</li></ul>Work Location: In person

[URGENT HIRING] Business Development & Client Support Executive – UK Accounting Services

UEB3

We're Hiring &ndash; Key Account ManagerCompany: UEB3 VenturesWe are looking for an experienced and result-oriented Key Account Manager to join our growing team.Requirements:Minimum 2 Relationship Officers must be working under your supervision.Experience in Insurance, Banking, Mutual Funds, or any Financial Institution is mandatory.Strong leadership and team management skills.Proven sales and business development experience.What We Offer:Fixed Salary: PKR 50,000Attractive CommissionPerformance-based BonusesMedical Benefits after successful completion of the probation periodExcellent career growth opportunitiesPay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Key Account Manager

Iberianz

Job Title: Project Manager / Upseller<ul><li>Location: Nazimabad Karachi</li><li>Employment Type: Full-time</li><li>Work Schedule: Monday to Saturday, 9-hour shift, morning and night shifts available</li><li>Preferred Industry Background: Fiverr / Upwork / Freelance Marketplace / Digital Services</li></ul>Job SummaryWe are looking for target-driven and client-focused Project Managers / Upsellers to manage international client projects, handle freelance marketplace communication, and identify opportunities to increase revenue through upselling.The ideal candidate should have strong communication skills, experience with Fiverr or Upwork, and the ability to manage projects from inquiry to delivery. This role requires someone who can understand client requirements, coordinate with internal teams, maintain smooth workflows, and confidently pitch additional services to clients.This is a target-based role suitable for candidates who are motivated by results, client satisfaction, and sales growth.Key Responsibilities<ul><li>Manage end-to-end client projects and ensure timely delivery.</li><li>Handle Fiverr inquiries, messages, custom offers, orders, revisions, and client coordination.</li><li>Communicate professionally with international clients and understand their project requirements.</li><li>Coordinate with internal design, development, content, or relevant execution teams to complete projects on time.</li><li>Identify upselling and cross-selling opportunities based on client needs.</li><li>Pitch additional services, upgrades, add-ons, and long-term packages to clients.</li><li>Maintain project timelines, task updates, communication records, and client follow-up logs.</li><li>Ensure smooth workflow management between clients and internal teams.</li><li>Monitor order progress, deadlines, revisions, and delivery quality.</li><li>Maintain high client satisfaction through timely responses, clear communication, and proactive updates.</li><li>Support improvement of Fiverr account performance, response time, order completion rate, repeat business, and client reviews.</li><li>Meet assigned sales, upselling, revenue, and project management targets.</li><li>Resolve client concerns professionally and escalate issues when needed.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Project Management, Communication, IT, or a relevant field is preferred.</li><li>Prior experience with Fiverr, Upwork, freelance marketplaces, sales, client communication, or project coordination is preferred.</li><li>Strong written and verbal English communication skills.</li><li>Ability to communicate with international clients confidently and professionally.</li><li>Understanding of digital services such as graphic design, web development, app development, SEO, content writing, branding, or related services will be preferred.</li><li>Strong negotiation, persuasion, and upselling skills.</li><li>Ability to manage multiple projects, deadlines, and client conversations at the same time.</li><li>Target-oriented mindset with the ability to achieve monthly performance goals.</li><li>Strong coordination skills to work with internal teams and ensure timely execution.</li><li>Problem-solving attitude and ability to handle revisions, complaints, and client expectations.</li><li>Familiarity with CRM tools, project management tools, spreadsheets, or communication logs is a plus.</li></ul>Skills Required<ul><li>Fiverr / Upwork handling</li><li>Client communication</li><li>Project coordination</li><li>Upselling and sales</li><li>English communication</li><li>Team coordination</li><li>Target achievement</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Project Manager / Upseller

Taut

Company: TAUT Location: Karachi (Onsite) Job Type: Full-time Shift: 6:00 PM - 3:00 AMJob OverviewTAUT is looking for an experienced and proactive Project Manager to oversee and manage client projects across multiple e-commerce platforms, including Amazon, Walmart, Shopify, TikTok Shop, and eBay.As a Project Manager, you will be responsible for ensuring smooth project execution, coordinating with internal teams, maintaining strong client relationships, and delivering projects on time. This is not a sales role&mdash;your primary focus will be project delivery, client satisfaction, and operational excellence.Key Responsibilities<ul><li>Manage multiple client accounts across Amazon, Walmart, Shopify, TikTok Shop, and eBay.</li><li>Lead client onboarding and ensure a seamless transition from sales to operations.</li><li>Create project plans, define timelines, and monitor deliverables.</li><li>Coordinate with internal departments to ensure timely project execution.</li><li>Conduct regular follow-ups with clients and provide project updates.</li><li>Handle client concerns and escalations professionally.</li><li>Track project progress and ensure deadlines are consistently met.</li><li>Maintain project documentation, trackers, and weekly performance reports.</li><li>Identify potential risks and resolve issues proactively.</li><li>Ensure a high level of client satisfaction and long-term account retention.</li><li>Improve internal workflows and project management processes.</li></ul>Requirements<ul><li>Minimum 2 years of experience in Project Management, Account Management, or E-Commerce Operations.</li><li>Experience working with Amazon Seller Central, Walmart Seller Center, Shopify, TikTok Shop, or eBay is highly preferred.</li><li>Excellent verbal and written English communication skills.</li><li>Strong organizational and multitasking abilities.</li><li>Ability to manage multiple projects simultaneously in a fast-paced environment.</li><li>Strong problem-solving and decision-making skills.</li><li>Proficiency in Microsoft Office and Google Workspace.</li><li>Experience with project management tools such as ClickUp, Asana, Trello, Monday.com, or Jira is a plus.</li><li>Must be available to work US Business Hours (Night Shift &ndash; Pakistan Time).</li></ul>What We Offer<ul><li>Competitive Salary</li><li>Performance-Based Increments</li><li>Career Growth Opportunities</li><li>Supportive &amp; Professional Work Environment</li><li>Paid Annual Leave</li><li>Learning &amp; Development Opportunities</li></ul>Important Note<ul><li>This is a Project Management role only.</li><li>There are no sales or upselling targets.</li><li>Your core responsibility will be successful project delivery, client communication, team coordination, and ensuring client satisfaction.</li></ul>How to Apply:<ul><li>Please send your updated resume to hr@thetaut.com OR 03293030458</li></ul>Pay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Project Manager (E-Commerce)

Gulf Trading

Job Title: Senior Account Manager &ndash; Digital, ATL &amp; BTLCompany: Gulf Trading Corporation (GTC)Location: KarachiJob Type: Full-timeAbout GTCGulf Trading Corporation (GTC) is a leading distribution and brand management company managing multiple international brands in the fragrance, personal care, and beauty categories. With a growing portfolio of regional and international brands, GTC is looking for an experienced marketing professional who can independently lead brand campaigns across Digital, ATL, and BTL platforms.Job SummaryWe are looking for an experienced Senior Account Manager who has strong hands-on experience in brand strategy, campaign planning, digital marketing, ATL media, BTL activations, retail branding, and on-ground execution.The ideal candidate should be capable of managing multiple brands, leading campaign planning from concept to execution, coordinating with internal teams and external partners, and ensuring that every campaign is delivered with strong brand impact, timely execution, and measurable results.Key ResponsibilitiesLead complete marketing strategy and campaign planning for assigned brands across Digital, ATL, and BTL platforms.Develop 360-degree marketing plans including social media, influencer campaigns, outdoor media, retail branding, mall activations, events, trade marketing, and promotional campaigns.Prepare campaign briefs, creative directions, content calendars, activation plans, launch plans, and execution timelines.Work closely with creative, content, media buying, digital, sales, retail, and operations teams to ensure smooth campaign execution.Manage ATL campaigns including billboards, outdoor branding, radio, cinema, print, and other traditional media where required.Manage BTL activities including mall activations, retail visibility, POSM, sampling, store branding, kiosks, events, and consumer engagement activities.Oversee digital marketing campaigns including social media content, paid ads, influencer collaborations, online brand visibility, and campaign reporting.Coordinate with vendors, agencies, production teams, influencers, media partners, malls, and retail partners.Ensure all brand communication is aligned with brand positioning, target audience, campaign objectives, and visual identity.Monitor campaign performance, prepare reports, analyze results, and suggest improvements for future campaigns.Conduct market visits, competitor analysis, retail checks, and consumer trend reviews.Manage campaign budgets, timelines, deliverables, and execution quality.Ensure strong brand presence across modern trade, retail stores, digital platforms, events, and consumer touchpoints.RequirementsMinimum 4&ndash;6 years of relevant experience in account management, brand management, marketing, advertising, or campaign management.Strong experience in handling Digital, ATL, and BTL campaigns.Proven ability to plan and execute 360-degree marketing campaigns.Experience in managing multiple brands, campaigns, vendors, and agencies.Strong understanding of social media, influencer marketing, outdoor media, retail branding, activations, and events.Excellent communication, presentation, negotiation, and coordination skills.Ability to lead projects independently from planning to execution.Strong creative understanding with the ability to write clear briefs and evaluate creative ideas.Must be organized, responsible, deadline-driven, and detail-oriented.Experience in FMCG, beauty, fragrance, personal care, lifestyle, or retail brands will be preferred.Preferred Skills360-degree campaign planningBrand strategy and positioningDigital and social media campaign managementATL and outdoor media planningBTL activation and event executionRetail branding and POSM managementVendor, agency, and influencer coordinationBudgeting and campaign reportingStrong leadership and team coordinationIdeal Candidate ProfileThe ideal candidate should be confident, experienced, and proactive, with the ability to take ownership of brand campaigns and deliver strong execution across all marketing channels. We are looking for someone who understands both strategy and on-ground execution, and can work in a fast-paced brand environment.Share your resume at marketing@gulftradingcorporation.comWork Location: In person

Senior Account Manager – Digital, ATL & BTL

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