account services manager

Suite Life Residential Property Care Services L.L.C

We are looking for a proactive and results-driven Account Manager to manage and maintain strong relationships with clients in Abu Dhabi. The successful candidate will be responsible for ensuring client satisfaction, overseeing service delivery, addressing operational concerns, identifying business opportunities, and acting as the key point of contact between clients and internal teams.Key Responsibilities<ul><li>Manage day-to-day relationships with assigned clients and act as the primary point of contact for all account-related matters.</li><li>Build and maintain strong, long-term relationships with clients, stakeholders, and key decision-makers.</li><li>Understand client requirements and ensure services are delivered in accordance with agreed SLA, KPI, and contractual requirements.</li><li>Conduct regular client meetings and site visits to review service performance, operational concerns, and upcoming requirements.</li><li>Coordinate with Operations, HR, Finance, IT, HSE, and other internal departments to ensure timely resolution of client requirements.</li><li>Monitor account performance, service quality, customer satisfaction, and overall contract compliance.</li><li>Handle and resolve client complaints, escalations, and operational issues professionally and within agreed timelines.</li><li>Prepare and submit weekly and monthly account reports, performance updates, and action plans to management and clients.</li><li>Monitor contractual obligations, service scope, manpower requirements, and additional client requests.</li><li>Identify opportunities for upselling, cross-selling, contract extensions, and additional services within existing accounts.</li><li>Support the preparation of quotations, proposals, commercial offers, and contract renewals in coordination with the Business Development and Commercial teams.</li><li>Maintain accurate records of client communications, meetings, complaints, action plans, and account documentation.</li><li>Follow up on outstanding payments and coordinate with the Finance Department regarding account receivables when required.</li><li>Monitor market and competitor activities and provide relevant feedback to management.</li><li>Participate in client presentations, business reviews, negotiations, and tender-related meetings when required.</li><li>Ensure all client-related activities comply with company policies, procedures, and applicable UAE regulations.</li><li>Support management in maintaining high standards of client satisfaction and retention.</li></ul>Candidate Profile<ul><li>Bachelor's degree in Business Administration, Management, Marketing, Hospitality, or a related field is preferred.</li><li>Minimum 3 years of experience in Account Management, Client Relations, Operations, or a similar role.</li><li>Experience in parking, valet, facilities management, hospitality, property management, or service-based industries is highly preferred.</li><li>Strong experience in client relationship management and contract/service delivery.</li><li>Excellent command of English, both written and verbal.</li><li>Arabic-speaking candidates will have an advantage.</li><li>Strong negotiation, communication, presentation, and interpersonal skills.</li><li>Excellent problem-solving and conflict-resolution abilities.</li><li>Strong commercial awareness with the ability to identify business opportunities.</li><li>Proficient in MS Office, Excel, PowerPoint, and reporting tools.</li><li>Ability to work independently, manage multiple accounts, and meet deadlines.</li><li>Willingness to travel within Abu Dhabi and other UAE locations when required.</li><li>UAE driving license is preferred.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Willing to work in Abu Dhabi</li></ul>Experience:<ul><li>Account Manager: 3 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>Work Location: In person

Account Manager

CNS Middle East

<div>Company Description 
CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves. 
Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets. 
A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio. 
Job Description 
The Account Manager will be required to protect CNS interest focusing on Dubai and Northern Emirates Region , plan and forecast projects from prospective customers, will be responsible for achieving yearly quota and propose solutions (technical and commercial) from CNS to prospective customers. The job holder is expected to have experience in CNS domain (with SIs) and market experience
Job Responsibilities:
Protect CNS Interest:<ul><li>
Protect and respect CNS confidentiality of all information that is provided or obtained related to all aspects of business of the company or its partners, distributors, suppliers and customers</li><li>
It is critical and a must to comply with all polices and processes within the company and extend full cooperation towards the internal/external audits conducted by the management representatives</li><li>
Professional representation of the company core values</li><li>
Comply to ISO within the company</li></ul>
Plan and Forecast Projects from Prospective Customers:<ul><li>
Be aware and updated of business trends and market changes</li><li>
Establish a professional consultative relationship with the client, up to the C-level by developing a core understanding of the unique business needs</li><li>
Have knowledge of competitors in account to strategically position CNS's products and services better</li><li>
Ability to sell the whole portfolio of CNS (Servers, Storage, Networking, Security, Virtualization, Backup, DR, Support, and Managed Services)</li><li>
Prepare a list of prospective customers and projects expected to finalize within the same financial year</li><li>
Create and drive accurate sales pipeline with accurate account revenue forecasting</li><li>
Achieve the Target through the planned and forecasted prospects</li><li>
Negotiate and win projects from the customers those create a financial profit to CNS</li></ul>
Responsible for Achieving Yearly Quota:<ul><li>
Achieve yearly and quarterly Target assigned by Sales Manager</li><li>
Responsibility for winning projects</li><li>
Total coverage of assigned market segments, and increase the company&rsquo;s market share in such segment</li><li>
Develop new accounts</li><li>
Enhancing customer satisfaction and ability to build long-term relationship</li><li>
Good knowledge of customer requirements and behavior</li><li>
Good technical knowledge of the products and services offered by the company</li><li>
Ensure that all escalation process is in use, if required</li><li>
Engage appropriate resources to build compelling value propositions, deliver sales presentations, negotiate and close deals</li><li>
Supporting PM, Collection and Contract Teams</li></ul>
Propose Technical and Commercial Solutions from CNS to the Prospective Customers:<ul><li>
Professionally represent the company</li><li>
Align with principal partners to provide turnkey solutions</li><li>
Ensuring proposals or any other information is prepared accurately and submitted properly</li><li>
Propose solutions based on added values rather than on price</li></ul> 

Qualifications 
<ul><li>
5-6 years of experience.</li><li>
University or Bachelor's degree.</li><li>
Strong relationship with customers</li><li>
Demonstrated achievement of high quota</li><li>
Opportunity Qualification</li><li>
Proposal Development</li><li>
Closing</li><li>
Account Planning and Alignment</li><li>
Customer Relationship Management</li></ul> 

Additional Information<div></div> 
Compliance with policies and procedures based on the ISO standards adopted by CNS.</div>

Emirates Islamic

<div>In line with the UAE Government&rsquo;s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family.
Job Overview:
As a Senior Account Manager at Emirates NBD, your role is to acquire, develop and manage affluent client relationships within ENBD Priority Banking. You will be responsible for growing existing client portfolios, meeting revenue targets across assets, liabilities, investments and insurance, and delivering high standards of service while ensuring full compliance with UAE Central Bank, KYC and anti-money laundering requirements. 
Key Responsibilities:
<ul><li>Act as the main point of contact for Priority Banking customers, ensuring their basic banking, service and relationship requirements are handled effectively.
</li><li>Initiate, develop and retain client relationships while actively contributing to the business development goals of the Priority Banking unit.
</li><li>Drive client acquisition activities including client presentations, deal closure, account development and early lifecycle management for New-to-Bank customers.
</li><li>Identify opportunities to grow share of wallet by cross-selling banking products, lending solutions, investments, insurance and other relevant Priority Banking services.
</li><li>Engage Product Specialists when specialised advice is required, ensuring clients receive suitable solutions and high-quality advice at every interaction.
</li><li>Maintain up-to-date compliance, KYC and client profiles, assess customer risk tolerance and investment suitability, and comply with all operational risk, sales process and anti-mis-selling policies.
</li>Monitor client satisfaction and service quality, resolve customer issues in coordination with relevant teams, and support referrals to other areas of the bank where appropriate. 
<li>
</li></ul>Skills and Experience
<ul><li>University degree in Business, Finance or a related discipline.
</li><li>1&ndash;3 years of experience in a sales role within the financial services or banking industry.
</li><li>Experience across retail banking, wealth management or related banking areas is preferred.
</li><li>Strong knowledge of Priority Banking products and services, including basic banking products, lending, financial advisory, asset management, investments and insurance.
</li><li>Excellent communication, presentation and interpersonal skills, with the ability to act as a trusted advisor to clients.
</li><li>Good understanding of compliance, KYC, anti-money laundering, operational risk and customer suitability requirements.
</li><li>Fluency in English is required; knowledge of Arabic or other regional languages is an advantage. 
</li></ul>There&rsquo;s never been a better time to join Emirates NBD.
We&rsquo;re one of the region&rsquo;s most recognisable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. 
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.</div>

Senior Relationship Manager - Abu Dhabi (UAE Nationals)

Emirates NBD

arabic

<div>Job Purpose 
The Go-to-Market Specialist &ndash; Services is responsible for driving new business growth by identifying, engaging, and converting new logos and new partners into clients across Arabic.AI Group's Enterprise Services portfolio, spanning Tarjama LSP, Content Lab, and Ureed.
The role is a hunter-focused business development position, responsible for proactively prospecting assigned target accounts, understanding their business and language-service requirements, identifying opportunities, developing tailored approaches, and driving opportunities through to successful closure.
The position requires a highly driven and resilient individual who thrives in a target-oriented environment, can operate effectively under pressure and ambiguity, and is motivated by winning new business. The role will also leverage strategic partnerships and internal stakeholders where appropriate to accelerate market access and deal closure.
The role covers the UAE market and spans three service lines sold consultatively and in combination rather than as siloed, single-product pitches: LSP (Editorial Translation, Media Translation- subtitling, dubbing, video editing, Staffing, Data Services), Ureed Secondments (Tech and Linguist placements), and Content Lab (Events, Talent Sourcing, Social Media Management, Strategy, Tech, Design/Branding, and Content).
Duties &amp; Responsibilities
New Logo Acquisition<ul><li>
Own the acquisition of new logos within assigned markets, segments, and accounts.
</li><li>Develop and execute account-specific approaches to penetrate target organizations and establish new commercial relationships.
</li><li>Build and maintain a healthy pipeline of qualified prospects and opportunities.
</li><li>Consistently work toward and achieve assigned business development and revenue targets.
</li><li>Identify decision-makers, influencers, buying centers, and potential entry points within target organizations.
</li><li>Apply structured, disciplined opportunity qualification (e.g., MEDDPICC or equivalent), qualifying in and disqualifying out target accounts and opportunities with equal rigor.
</li></ul>Account Research &amp; Go-to-Market Planning<ul><li>
Take full ownership of assigned target accounts and conduct comprehensive A-Z account research.
</li><li>Develop a strong understanding of each target account, including:
</li></ul><ul><li>Business model and strategic priorities
</li><li>Products and services
</li><li>Geographic footprint
</li><li>Target customers
</li><li>Growth plans
</li><li>Existing language and localization requirements
</li><li>Current or potential LSP providers
</li><li>Procurement and decision-making structures
</li><li>Key stakeholders and decision-makers
</li><li>Potential business pain points and opportunities
</li><li>Translate assigned accounts into actionable accounts penetration and go-to-market strategies.
</li><li>Identify where the company's LSP, Ureed Secondments, and Content Lab portfolio can create measurable value for each target account.
</li><li>Build and maintain account plans and stakeholder maps for a defined target account list.
</li></ul>Prospecting &amp; Business Development<ul><li>
Conduct proactive outbound prospecting through multiple channels, including physical meetings, calls, email, LinkedIn, networking, events, referrals, and industry connections.</li><li>
Generate new meetings and business opportunities through structured and persistent prospecting.
</li><li>Qualify opportunities based on business need, commercial potential, buying authority, timing, and fit.
</li><li>Maintain consistent prospecting activity and pipeline generation.
</li><li>Generate and co-develop pipeline together with Marketing through account-based marketing (ABM) efforts.
</li><li>Generate and manage pipeline in partnership with the company's channel and partner ecosystem.
</li></ul>Consultative Selling &amp; Deal Closure<ul><li>
Understand client requirements and position relevant LSP, Ureed Secondments, or Content Lab services accordingly.
</li><li>Develop compelling commercial propositions, proposals, and presentations in collaboration with relevant internal teams.
</li><li>Lead commercial discussions, negotiations, and deal progression.
</li><li>Own opportunities from initial prospecting through qualification, proposal, negotiation, and closure.
</li><li>Close deals directly or indirectly through strategic partnerships and channel relationships.
</li><li>Leverage partnerships to access new markets, accounts, and opportunities.
</li><li>Identify opportunities to expand the scope of an initial engagement into broader LSP service offerings.
</li><li>Respond to and win structured bids/RFPs, particularly government-driven, while building deliberate repeat-cadence pipeline rather than relying on one-off project wins.
</li><li>Define and articulate quantified ROI/business cases for prospective clients.
</li></ul>CRM, Pipeline &amp; Reporting<ul><li>
Maintain accurate and up-to-date records of prospects, activities, opportunities, and deal stages in the CRM.
</li><li>Provide regular visibility on pipeline value, forecast, conversion rates, activities, and expected closures.
</li><li>Ensure disciplined follow-up and progression of opportunities.
</li><li>Analyze pipeline performance and continuously improve prospecting and conversion approaches.
</li><li>Support win-back efforts on lapsed or lost accounts as a distinct, tracked motion.
</li></ul>Cross-Functional Collaboration<ul><li>
Work closely with the Production, Marketing and other relevant functions to ensure commercial commitments are realistic and deliverable.</li><li>
Coordinate internally to develop customized solutions and proposals for prospects.
</li><li>Ensure a smooth transition from closed opportunity to implementation and account ownership.</li></ul>
Networking and Industry Engagement:<ul><li>
Attend industry conferences and events in the industry to promote the organization and network with potential clients and partners.</li><li>
Lead prospecting at industry exhibitions and events, including job fairs relevant to staffing and secondments, using a pre-built target list.
</li><li>Develop and maintain client relationships, expectations &amp; satisfaction.</li><li>
Conduct regular in-person meetings with clients and stakeholders in the local market to strengthen relationships.</li></ul>
Education, Experience &amp; Qualifications<ul><li>
A bachelor&rsquo;s degree in business management or any related field is preferable.</li><li>
4&ndash;7 years of proven experience in business development, new business sales, or hunting roles. Background in multi-product/portfolio selling (e.g., agency, staffing, LSP, or professional services environments) is a strong advantage; a consulting background is a plus.
</li><li>A good understanding of Language and Translation services and the challenges faced within the specific market sectors.</li><li>
Previous experience working within an agency environment is highly preferred, particularly within language services, localization, media, creative, marketing, content, or related B2B services.
</li><li>Demonstrated track record of acquiring new clients and closing B2B deals.
</li><li>Experience managing a defined target-account list and developing account penetration strategies.
</li><li>Excellent prospecting, networking, negotiation, and closing skills.
</li><li>Comfortable with mixed-cycle selling - short-cycle, longer-cycle, and bid-driven &mdash; within the same book of business.
</li><li>Demonstrated, verifiable experience building pipeline from zero, rather than managing or inheriting an existing book.
</li><li>Strong commercial acumen and ability to identify revenue opportunities.
</li><li>Excellent account research and business intelligence skills.
</li><li>Ability to understand client needs and translate them into relevant LSP solutions.
</li><li>Strong communication, presentation, and influencing skills.
</li><li>Ability to work under pressure and meet tight deadlines.</li><li>
Highly target-driven and comfortable working with ambitious sales targets.</li><li>
Resilient, persistent, and able to handle rejection and setbacks.
</li><li>Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint.</li><li>
Excellent command of both spoken and written English.</li><li>
Willingness to travel approximately 25&ndash;50% to UAE, typically involving one to two business trips per month, depending on business requirements.</li></ul>
Behavioral Competencies<ul><li>
Adaptability
</li><li>Problem Solving
</li><li>Initiative
</li><li>Team Oriented
</li><li>Ability to work under pressure</li></ul>
Technical Competencies<ul><li>
Business Acumen (DDU)/Deals Management</li><li>
Negotiation</li><li>
Customer Relationship Management
</li><li>Proposal Writing
</li><li>Presentation Skills</li><li>
CRM &amp; Sales Tools</li><li>
Bid/RFP Management</li><li>
ROI &amp; Business Case Development</li></ul></div>

Go-To-Market Specialist - Services

RateHawk.com

<div>RateHawk is part of Emerging Travel Group &mdash; a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
As a Business Development Manager you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base along with maintaining and developing the relationships with our clients and consolidating our presence on the local market.
This is a remote vacancy open to candidates residing in United Arab Emirates.
Job Responsibilities:<ul><li>
Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;</li><li>
Sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system;</li><li>
Build and maintain a strong, long-lasting relationship with new and existing partners;</li><li>
Account management of an assigned portfolio of partners, including the first level of support;</li><li>
Follow-up with existing partners to provide system training and identify the ways to improve the cooperation;</li><li>
Prepare, execute and manage the commercial deals with the partners, including the execution of required document flow and technical setup;</li><li>
Control of compliance with commercial conditions by partners, including the payment flow;</li><li>
Spend approximately 50% of your working time on business trips, including meetings with clients, industry events, and other business-related events;</li><li>
Provide market &amp; competitive environment analysis;</li><li>
Provide regular comprehensive reporting through CRM and internal systems;</li><li>
Initiate API deals with potential and existing partners.</li></ul> 

Requirements 
<ul><li>
Relevant Experience. Minimum of 1 year of successful experience in the full sales life cycle with a focus on business development and account management of B2B companies, within the travel industry;</li><li>
Market Knowledge. Understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);</li><li>
Language knowledge. Advanced English;</li><li>
Location: United Arab Emirates, preferably in Dubai</li><li>
Travel Requirements. Up to 50% of travel time may be required;
</li><li>Car is mandatory for business trips;</li><li>
Analytical Skills. Used to data-driven decision-making, metrics-driven and good with numbers, Excel, and dashboards;</li><li>
Personal Skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer;</li><li>
International Mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG&rsquo;s global presence;</li><li>
Competence in API technology deals is a plus.</li></ul> 

Benefits 
<ul><li>
Flexible schedules and opportunity to work remotely.</li><li>
Ambitious and supportive team who love what they do, appreciate each other, and grow together.</li><li>
Internal programs for adaptation and training, development of soft skills, and leadership abilities.</li><li>
Partial compensation for participating in external training and conferences.</li><li>
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.</li><li>
Corporate prices on hotels and travel services.</li><li>
MyTime Day Off - an extra non-working day without loss of compensation.</li></ul>
Learn more about our data protection practices in our Privacy Policy: https://www.emergingtravel.com/career/hr-policy/</div>

Business Development Manager UAE

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473 account services manager jobs Near Me

Account Manager

Account Manager

Senior Relationship Manager - Abu Dhabi (UAE Nationals)

Senior Relationship Manager - Abu Dhabi (UAE Nationals)

Go-To-Market Specialist - Services

Business Development Manager UAE

Business Development Manager UAE