account services representative

Farmers Insurance Company of Flemington

Due to an upcoming retirement, we are seeking a friendly, detail-oriented Customer Service Representative to join our Account Services team. In this role, you will assist Policyholders, agents, and mortgage companies by responding to inquiries, processing payments, and supporting policy servicing needs.This position is primarily based in our Flemington office, where our team collaborates closely to provide excellent service to our Policyholders.This is an outstanding opportunity for someone who enjoys helping people and wants to build a rewarding career in the insurance industry. Paid training is provided, and no prior insurance experience is required.This role is similar to positions such as Customer Service Representative, Insurance Customer Service Representative, Account Coordinator, Billing Representative, or Client Services Representative.Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries by phone and email while maintaining a positive customer experience.</li><li>Process customer payments through banking and policy management systems.</li><li>Handle mortgagee changes and other policy servicing requests.</li><li>Maintain accurate records and ensure attention to detail in all transactions.</li><li>Provide courteous, empathetic service to Policyholders and business partners.</li><li>Assist with additional account services tasks as needed.</li><li>Other duties as assigned.</li></ul>Qualifications<ul><li>Excellent communication skills with a professional and pleasant telephone manner.</li><li>Strong attention to detail and organizational skills.</li><li>Ability to remain calm and helpful when assisting customers with concerns.</li><li>Positive attitude and ability to work both independently and as part of a team.</li><li>Proficiency with computers and the ability to learn new software systems.</li><li>At least 1 year of customer service experience in a professional office environment.</li><li>Previous insurance billing or customer service experience is a plus.</li></ul>Education<ul><li>Associate degree in business, communications, or a related field preferred.</li><li>Candidates with a high school diploma and relevant experience will also be considered.</li></ul>Physical Requirements:<ul><li>Prolonged periods sitting at a desk and working on a computer.</li><li>Must be able to lift up to 15 pounds at times.</li></ul>No prior insurance industry experience is required &mdash; we provide training for the right candidate. Ideal candidates may have experience in customer service, billing support, payment processing, administrative support, banking, insurance servicing, or call center environments. Candidates with banking, financial services, insurance, or professional office experience are especially encouraged to apply.Who Thrives in This RoleWe believe that a supportive team environment and a healthy work-life balance help our employees do their best work and build long, rewarding careers with our company.The people who succeed here tend to be genuinely service-minded &mdash; they take pride in resolving a customer's concern thoroughly and leaving the interaction on a positive note. They're organized enough to juggle multiple requests accurately, and they bring a steady, calm presence even on busy days. If you're someone who finds satisfaction in doing detail-oriented work well and being a dependable part of a close-knit team, you'll feel right at home here.You may be a great fit for this role if you:<ul><li>Take pride in delivering thorough, accurate, and friendly service.</li><li>Stay organized and composed when managing multiple requests at once.</li><li>Bring a cheerful, team-oriented attitude to your work.</li><li>Enjoy learning and developing your professional skills over time.</li></ul>Many of our employees grow their careers within the company, moving into roles in underwriting, claims, operations, and management.Compensation &amp; Benefits<ul><li>Salary: $20.00 &ndash; $24.00 per hour based on experience and qualifications. First performance review at 6 months with opportunity for pay increase.</li><li>Bonus Opportunity: Up to 25% of salary based on company results. When the company succeeds, our employees succeed! </li></ul>We offer a competitive benefits package including:<ul><li>Medical, dental, and vision insurance</li><li>401(k) plan with substantial company match. We also cover the plan administration expenses.</li><li>Generous paid vacation and sick leave</li><li>Tuition reimbursement</li><li>Volunteer Time Off (VTO) program</li><li>Casual dress code</li><li>Professional development opportunities</li><li>Friendly and comfortable work environment</li></ul>Many of our employees grow their careers within the company, moving into roles in underwriting, claims, operations, and management.Additional Information<ul><li>Full-time position.</li><li>Pay range is approximate and dependent on background and experience.</li><li>Monday&ndash;Friday schedule.</li><li>This role is an office-based position in Flemington, NJ, with occasional remote work available when circumstances require flexibility.</li><li>Candidates must be able to reliably commute to our office.</li></ul>To learn more about Farmers of Flemington, visit us at www.farmersofflemington.comFarmers of Flemington provides its employees with a smoke/vape-free workplace and we are an equal opportunity employer.Job Type: Full-timePay: $20.00 - $24.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>On-the-job training</li><li>Paid time off</li><li>Professional development assistance</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Please briefly describe your customer service experience and why you are interested in this position.</li><li>If you have had several role changes in recent years, please share what led to those transitions and what you are seeking in your next long-term opportunity.</li></ul>Experience:<ul><li>Telephonic Customer Service: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li><li>Spanish (Preferred)</li></ul>Location:<ul><li>Flemington, NJ 08822 (Preferred)</li></ul>Ability to Commute:<ul><li>Flemington, NJ 08822 (Required)</li></ul>Work Location: In person

Customer Service / Account Services Representative

Kimball Midwest

<div>Account Representative (Hybrid)

As an Account Representative, you will enter a two-year training program to gain sales experience, product knowledge and further develop skills needed to become a sales representative.

Compensation &amp; Benefits
<ul>
<li>Medical, dental, life, disability insurance, 401k and a deferred compensation plan</li>
<li>1st year compensation plans range from $42,400-$47,400 with a salary and bonus structure</li>
<li>Mileage and cell phone reimbursement</li>
</ul>
Responsibilities
<ul>
<li>Relationship Management: Cultivate strong relationships with customers in a designated territory to understand their business needs and identify areas of opportunity. We are a people business at our core, treating both customers and associates with the same respect.</li>
<li>Cold Calling &amp; Prospecting: Effectively cold call on potential customers in the territory to grow a book of business. We focus on being green and growing to continuously open new business.</li>
<li>Planning &amp; Priority Setting: Efficiently plans week in advance to prioritize customer stops and territory growth. We plan our growth from the bottom to the top instead of a top-down approach.</li>
<li>Product Knowledge: Demonstrate our products to potential customers to show the value and quality of our products. We invest about 80% of our spend in American-made products.</li>
<li>Achieve Sales Goals: Meet or exceed sales quotas by following our company's proven sales programs and processes learned in our training workshops. We have a goal to double our sales as a company every five years.</li>
<li>Reporting: Maintain accurate records of daily sales activities by inputting information into our systems. We support our customers by reporting back to them our cost-savings ability when supporting and servicing them in the field.</li>
</ul>
Requirements
<ul>
<li>The ability to move to and from potential or actual customer and associates' locations and company meetings at locations within the assigned geographic area of responsibility while holding the required insurance coverage minimums</li>
<li>Use of personal electronic device that is in compliance with the company's Bring-Your-Own-Device (BYOD) policy</li>
<li>The execution of an Employment Agreement and/or revised Employment Agreement exhibit(s), all of which were provided to the associate for review prior to execution</li>
</ul>
Kimball Midwest is a national distributor of maintenance, repair and operations products. For over 100 years, we have been family owned and operated offering over 55,000 products to our customers. We have grown from $1 million in sales in 1983 to more than $500 million today.

Kimball Midwest is an Equal Opportunity Employer (EOE). We participate in E-Verify. Participamos en E-Verify.</div>

Account Representative

Synopsys

<div><h3 class="jobSectionHeader">We Are:</h3>
At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.<h3 class="jobSectionHeader">
You Are:</h3>
You are a motivated and results-driven professional with a passion for building lasting client relationships and driving business growth. You thrive in dynamic environments where your creativity and resilience help you navigate complex challenges and uncover new opportunities. Your background in technical, engineering, or business fields allows you to understand and communicate the value of advanced technology solutions to customers. You possess a keen ability to identify customer pain points and translate them into actionable solutions, ensuring both customer satisfaction and business success. You are adept at balancing multiple priorities, utilizing strong organizational skills to manage account plans and forecasts effectively. You understand the importance of collaboration, working closely with cross-functional teams to deliver tailored proposals and ensure seamless customer experiences. Your communication skills are exceptional, enabling you to articulate the unique benefits of Synopsys products and services in a compelling way. You are comfortable with frequent travel and enjoy engaging with clients in both face-to-face and virtual settings. Your drive for excellence is matched by your commitment to continuous professional growth, making you a valuable contributor to the Synopsys sales team.<h3 class="jobSectionHeader">
What You&rsquo;ll Be Doing:</h3><ul><li>
Establishing, developing, and maintaining business relationships with current and prospective customers within your assigned territory or accounts.</li><li>
Driving sales activities through both telephone outreach and in-person meetings to secure renewals and generate new business opportunities.</li><li>
Identifying customer pain points and desired outcomes, presenting Synopsys solutions that deliver measurable value and differentiate us from competitors.</li><li>
Creating and updating detailed account plans to highlight growth opportunities and maximize share and value for each customer.</li><li>
Researching and developing new customer leads and expanding existing accounts through targeted outreach and data-driven strategies.</li><li>
Preparing clear, effective written proposals and quotations tailored to customer needs and business objectives.</li><li>
Coordinating sales efforts with marketing, account teams, sales management, accounting, legal, and technical service groups for seamless execution.</li><li>
Providing accurate sales forecasts and renewal revenue projections to support business planning.</li><li>
Participating in trade shows, conventions, and scheduling training seminars to enhance customer engagement and business development.</li></ul><h3 class="jobSectionHeader">
The Impact You Will Have:</h3><ul><li>
Contributing directly to the growth and profitability of Synopsys by expanding our customer base and increasing account penetration.</li><li>
Enhancing customer satisfaction and loyalty through consultative selling and tailored solutions.</li><li>
Driving innovation by connecting customer needs with Synopsys&rsquo; advanced technology offerings.</li><li>
Strengthening Synopsys&rsquo; reputation as a trusted partner in high-tech industries.</li><li>
Collaborating across departments to deliver comprehensive, best-in-class service and support.</li><li>
Shaping the sales strategy in your territory by providing valuable market insights and customer feedback.</li><li>
Supporting Synopsys&rsquo; mission to empower the creation of high-performance silicon chips and software content.</li></ul><h3 class="jobSectionHeader">
What You&rsquo;ll Need:</h3><ul><li>
Bachelor&rsquo;s degree in technical, engineering, business or a related field, or 5+ years of successful technical sales experience.</li><li>
Demonstrated understanding of engineering analysis and technology applications.</li><li>
Experience in sales, account management, or business development within high-tech industries.</li><li>
Excellent communication and organizational skills, with the ability to work independently and manage multiple priorities.</li><li>
Ability to travel up to 50% for customer visits, trade shows, and business development activities.</li><li>
Fluency in English and the local language of the territory.</li><li>
Familiarity with Synopsys products/services and pricing practices is highly preferred.</li><li>
Knowledge of the specific territory, product line, or customer segment.</li></ul><h3 class="jobSectionHeader">
Who You Are:</h3><ul><li>
Empathetic listener and persuasive communicator.</li><li>
Proactive and self-motivated, with a strong sense of ownership.</li><li>
Collaborative team player, able to work cross-functionally to achieve shared goals.</li><li>
Analytical thinker with a knack for problem-solving and strategic decision-making.</li><li>
Adaptable to changing priorities and fast-paced environments.</li><li>
Customer-centric mindset, always striving to deliver exceptional value and service.</li></ul><h3 class="jobSectionHeader">
The Team You&rsquo;ll Be A Part Of:</h3>
You will join a passionate and high-performing sales team dedicated to fostering meaningful client relationships and driving innovative solutions across diverse industries. The team values collaboration, continuous learning, and the pursuit of excellence, working closely with marketing, engineering, and technical services to deliver outstanding results. Together, you will help shape the future of technology by connecting customers with Synopsys&rsquo; industry-leading products and services.<h3 class="jobSectionHeader">
Rewards and Benefits:</h3>
We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.</div>

Rumpke

<div>Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.

When you join Rumpke, you&rsquo;ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.

This is your opportunity to make a difference for you and your family. Come join our team! 


Account Representatives are responsible for retaining, upselling, initiating price improvement, and reducing lost business percentages year-over-year with existing accounts for a specific territory. Responsible for renewing existing customers' service agreements. 

Responsibilities of Position:
<ul><li>Oversee account management of existing commercial customer base, with focus on contract renewal and quality of revenue</li>
<li>Retain and develop long-term business relationships with existing customers through proactive service offerings, prompt attention and resolution to customer concerns, and timely service agreement updates</li>
<li>Conduct personal visits, phone calls, and mailings to existing customers to foster relationships</li>
<li>Administer and preserve all price initiatives</li>
<li>Secure price increases on unprofitable accounts and/or per schedule</li>
<li>Develop and maintain a thorough knowledge of Rumpke's available services, lines of business and pricing structure, while offering additional services to existing customers to increase revenue</li>
<li>Respond to service cancellation requests with priority and personal follow-up</li>
<li>Utilize the company's CRM on a daily basis, scheduling and documenting activities, and developing customer profiles</li>
<li>Maintain and manage the top 25 accounts</li>
<li>Maintain canceled customer list (prospects) of sales territory, flipping to Outside Sales Representatives for future sales</li>
<li>Complete required Customer Service Agreements (unaltered), reports, and other paperwork in a timely manner and in accordance with Company policy</li>
<li>Regularly meet with Sales Supervisor or Manager to review weekly sales activities and status of customers</li>
<li>Develop and maintain an awareness of market behavior and competitive trends and respond accordingly</li>
<li>Perform other duties as assigned</li></ul> 


Supervisory Responsibility:
<ul>
<li>This position will not manage employees</li></ul> 


Skills &amp; Abilities Needed for Position:
<ul>
<li>Excellent verbal and written communication skills</li>
<li>Must be organized with good time management skills</li>
<li>Working knowledge of the procurement process</li>
<li>Computer proficiency in Windows and Microsoft applications</li>
<li>Must be self-motivated and able to work independently to meet or exceed goals</li>
<li>Possess strong presentation, negotiation, and closing skills</li></ul> 


Experience &amp; Knowledge Needed for Position:
<ul>
<li>Two (2) years of experience in a customer-facing sales role (business to business) is highly preferred</li>
<li>Experience in developing and executing territory sales strategies preferred</li>
<li>Waste industry experience a plus</li>
<li>Bachelor's Degree in Business, Marketing, Sales, or related field preferred</li></ul> 


Physical Requirements in a Regular Workday:
<ul>
<li>Frequently working outside in changing temperatures</li>
<li>Frequently sitting/standing/walking</li></ul> 


Additional Working Conditions/Aspects:
<ul><li>Possible exposure to high traffic conditions and/or tight driving areas</li>
<li>Exposure to residential and commercial waste</li>
<li>Ability to travel between offices, as required</li>
<li>Ability to work flexible hours; expected to work nights and weekends as needed</li>
<li>Ability to work overtime, weekends, and/or holidays</li>
<li>Must be available for 24-hour emergency calls</li>
<li>Legally eligible to work in the United States</li>
<li>Valid driver&rsquo;s license (if applicable)</li>
<li>Must successfully complete pre-employment testing</li>
<li>Must be able to read and speak the English language</li></ul> 


This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties, and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish an employment contract and is subject to change at the discretion of the company.
Rumpke Waste and Recycling is committed to equality in all aspects of employment. It is Rumpke&rsquo;s policy to provide equal opportunities to all employees and potential employees without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.</div>

Synchrony Group

<div>Company Description 
Be part of something great!
Synchrony Group is an independently owned network of companies, headquartered in West Chester, PA.
At Synchrony, we are dedicated to providing the highest quality products and services in the medical communications industry. Our vision is to create the highest value for our clients and the most opportunity for our team members, while working together to improve the lives of patients. Collectively, we are leaders in strategic planning, development, and execution of best-in-class programs that address medical needs, maximize strategic objectives, and make significant scientific and clinical contributions. Our passion and commitment to improving outcomes for our clients, healthcare professionals, and patients drives us to exceed expectations in everything we do.
Synchrony consists of integrated groups of medical-scientific, clinical, creative, commercial, and industry experts. Synchrony Healthcare Communications specializes in branded and disease state marketing/promotional campaigns and initiatives. Our teams reflect our commitment to excellence&mdash;we&rsquo;re smart, enthusiastic, and driven. We align the skills, experiences, and perspectives of diverse individuals to achieve unparalleled results in an environment of respect and mutual support. Above all, we are passionate about changing the world and improving the lives of patients.
Our success is built on the foundation of our team, and we&rsquo;re always striving to strengthen our foundation. More than just seeking out the best and brightest to join us, we also create a work environment in which employees are respected and encouraged to grow.
Are you looking to be part of something great? We&rsquo;d like to meet you! 
Job Description 
The Vice President (VP), Account Services, has primary responsibility for Account Services activities for assigned clients, including developing and executing strategies to grow revenue that meets and exceeds assigned objectives, including client satisfaction, development and retention. This individual leads internal cross-functional core teams and clients on the strategic and tactical plan, design, and execution of innovative multichannel pharmaceutical marketing communications initiatives. The VP, Account Services has primary responsibility for assigned Accounts Services employee recruitment, mentorship, and retention. In addition, the VP, Account Services is required to personally understand client challenges and lead internal and external core teams to conceptualize, design, and deliver novel solutions for clients&rsquo; needs in a manner consistent with the values and reputation of Synchrony. Accountabilities include assigned client relationship development and satisfaction, core team leadership, new business development, and overall strategy, development, and execution of assigned business.
Job Duties
Leadership/Management/Execution<ul><li>
Establish and lead cross-functional teams in concept and execution of marketing activities, including a focus on digital and social media channels, for assigned client accounts</li><li>
Monitor and manage assigned activities to ensure timely delivery of the highest-quality products and services within budget</li><li>
Foster and develop collaboration between departments, internal groups, and individuals to ensure innovative and collaborative solutions to client needs</li><li>
Serve as primary client contact for assigned accounts, including day-to-day account management and issues resolution, providing exemplary customer service that represents corporate values</li><li>
Develop and nurture client relationships on assigned accounts to ensure continuous collaboration on issue mitigation and new business opportunities</li><li>
Keep client and product strategy to the forefront of all project discussions, both internal and external, and make related recommendations as needed</li><li>
Review all material to ensure adherence to agreed client and product strategy</li><li>
Represents the executive team to communicate and support our corporate vision, values, culture, and brand as well as corporate objectives, policies, and processes</li><li>
Work with internal team to ensure it is meeting its goals and objectives while adhering to corporate values</li><li>
Oversee financial aspects of client relationship, including compliance to contract/agreements, statements of work, purchase orders, invoices, and receivables</li><li>
Develop and defend client statements of work (SOW)/scope details with input from core team members involved in project execution</li><li>
Develop strategic/creative briefs for all projects, obtaining client agreement, and clearly communicate vision and expectations to the core team</li><li>
Oversee forecasting and reporting for all assigned client accounts</li><li>
Ensure team compliance with client contracts, timelines, and budgets</li><li>
Manage, mentor, and develop assigned agency personnel</li><li>
Review all major deliverables to ensure quality standards and client expectations are met</li><li>
Attend and lead aspects of weekly client status, new project kick-offs, and project debriefs post-completion</li><li>
Attend client meetings, congresses, and communicate key learnings to team and client</li><li>
Actively participate in client presentations, selling and defending the agency's point of view</li></ul>
Client Core Team Roles and Responsibilities<ul><li>
Perform client core team responsibilities as needed</li><li>
Proactively help team members carry out tasks</li><li>
Agree and communicate roles and responsibilities of the client core teams</li><li>
Onboard, train, mentor, and support team members</li><li>
Remain aware of and attentive to daily organizational tasks to ensure team and operational effectiveness</li><li>
Work with team members and managers to support work resourcing, prioritization, productivity, and quality</li><li>
Work with team members and managers on issue resolution when needed</li><li>
Define, communicate, enforce, and support operational processes</li><li>
Manage individual team members; allocate and prioritize resources and workflow</li><li>
Ensure all client core teams are assigned and effective</li><li>
Ensure all client jobs are resourced and appropriately prioritized</li><li>
Monitor progress and adjust appropriately</li><li>
Foster and develop collaboration among core team members to ensure innovative solutions to client needs</li><li>
Provide ongoing guidance regarding product strategy, decision making, and project planning</li><li>
Intervene on behalf of client core teams if issues arise, such as: client issues, partner issues, quality assurance, resourcing, budget issues, changes in scope</li></ul>
Business Development<ul><li>
Assist leadership with the design and implementation of strategies and cross-selling initiatives</li><li>
Lead strategic and tactical planning initiatives for assigned accounts according to client-defined financial calendars to secure ongoing business</li><li>
Ensure that existing client revenue goals are achieved</li><li>
Lead assigned business development opportunities and initiatives required to increase revenue to meet and exceed company goals</li><li>
Actively seek new business opportunities within current clients according to strategic goals and objectives</li><li>
Lead teams and resources to create and submit RFPs and proposals for prospective/new clients</li><li>
Provide Synchrony Group cross-selling, new business development, and revenue growth for both new and existing clients</li><li>
Monitor industry and therapeutic area and best practices and advances to ensure that Synchrony and our clients are at the cutting edge or leading the field</li></ul>
Internal and External Relationships<ul><li>
Lead and support key internal committees pertaining to Account Services and new business development</li><li>
Represent the organization in an appropriate manner</li><li>
Be a positive force for enhancing the work culture, consensus-building, and internal communications</li><li>
Facilitate communication between team members and clients necessary to maintain strong relationships and effective account management</li><li>
Resolve conflict and celebrate success; set clear team priorities; explain client/brand objectives and strategies; define success in terms of the whole team</li><li>
Keep senior management apprised of critical client concerns and opportunities</li><li>
Keep senior management apprised of critical internal issues, concerns, and opportunities</li></ul>
Key Competencies
<ul><li>Effective leadership skills, with strong focus on account services, strategic pharmaceutical marketing, and businesses processes</li><li>
High level of integrity, confidentiality, and accountability</li><li>
Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills</li><li>
Ability to manage outcomes to win-win resolution</li><li>
Ability to provide management direction and developmental support to direct reports in preparation for future positions; provide challenging and stretching assignments; push tasks down to empower others; share ownership and visibility</li><li>
Demonstrated ability to manage key constituent relationships</li><li>
Able to identify key issues; creatively and strategically overcome challenges or obstacles</li><li>
Effective attention to detail and a high degree of accuracy</li><li>
Sound analytical thinking, planning, prioritization, and execution skills</li><li>
Expert communicator both verbally and in writing</li><li>
Strong presentation and persuasion skills: Can develop a clear point of view and tell a meaningful &quot;story&quot;; is effective in a variety of settings and group sizes with clients, peers, subordinates, and management; confidently expresses both data/facts, plus more controversial topics; commands attention and can manage group dynamics</li></ul> 

Qualifications 
Requirements<ul><li>
Bachelor's degree required; MBA or advanced degree preferred</li><li>
Minimum 10 years&rsquo; agency experience in pharmaceutical marketing and account services</li><li>
Demonstrated history of successful management of 5+ million dollars of fee/year specific to a pharmaceutical marketing agency</li><li>
Experience managing and mentoring Account Services personnel</li><li>
Substantial experience leading advertising and promotion marketing communication initiatives, including print, video, digital, and social media campaigns</li></ul>
Working Conditions<ul><li>
Ability to attend and conduct virtual or in-person presentations</li><li>
Significant communication with clients and internal teams, including many presentations</li><li>
Ability to travel as client needs require (e.g., client meetings, congress meetings, sales meetings)</li><li>
Ability to commit to extra and/or nontraditional hours as client needs require</li></ul> 

Additional Information 
Synchrony places high value on the well-being of its employees; therefore, Synchrony team members are eligible for a comprehensive array of benefits, including competitive salaries, generous paid time off, excellent health insurance, family leave, and a 401(k) plan with employer matching.
All your information will be kept confidential according to EEO guidelines.
EOE. Synchrony is not able to provide visa sponsorship for this role.</div>

VP, Account Services

Baylor Scott & White Health

<div><h4 class="jobSectionHeader">About Us</h4>
Here at Baylor Scott &amp; White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:<ul><li>
We serve faithfully by doing what's right with a joyful heart.</li><li>
We never settle by constantly striving for better.</li><li>
We are in it together by supporting one another and those we serve.</li><li>
We make an impact by taking initiative and delivering exceptional experience.</li></ul><h4 class="jobSectionHeader">
Benefits</h4>
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott &amp; White Benefits Hub to explore our offerings, which may include:<ul><li>
Immediate eligibility for health and welfare benefits</li><li>
401(k) savings plan with dollar-for-dollar match up to 5%</li><li>
Tuition Reimbursement</li><li>
PTO accrual beginning Day 1</li></ul>
Note: Benefits may vary based upon position type and/or level.<h4 class="jobSectionHeader">
Job Summary</h4>
The Access Services Representative 1 gets accurate demographics and insurance information. This helps register patients, verify insurance benefits, and collect patient financial responsibilities.<h4 class="jobSectionHeader">
Essential Functions of the Role</h4><ul><li>
Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing.</li><li>
Registers patients at multiple locations and works in different department areas. Knows the patient flow processes in each area. Identifies process improvement opportunities that promote team concepts with co-workers. Improves revenue cycle functions and the patient experience.</li><li>
Interacts regularly with other areas and departments to provide information on patient delays and schedule changes.</li><li>
Verifies patient eligibility for insurance coverage and benefit levels for services. Calculates and collects patient dues according to financial policies. Establishes patient liability and advises on deposit requirements. Negotiates payment arrangements with the patient as needed.</li><li>
May be responsible for cashiering duties following established policies and procedures. This could be the main responsibility in the department.</li><li>
Assists patients to nursing units by providing directions, personal escort and medical mobility assistance (e.g., wheelchairs), when applicable.</li><li>
Adhere to compliance with order validations, cash policy, government payor, and patient safety requirements for proper patient identification.</li><li>
Appropriately escalates potential service issues to management when necessary.</li></ul><h4 class="jobSectionHeader">
Key Success Factors</h4><ul><li>
Requires good listening and communication skills, and professional telephone etiquette.</li><li>
Maintain a professional demeanor in a stressful and emotional environment. This includes crime, behavioral health, suffering patients, and life or death situations.</li><li>
Must show high empathy and communicate well with patients and families during trauma. Demonstrate exceptional customer service skills.</li><li>
Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.</li><li>
Excellent data entry, numeric, typing and computer navigational skills.</li><li>
Basic computer skills and Microsoft Office.</li></ul><h4 class="jobSectionHeader">
Belonging Statement</h4>
We believe that all people should feel welcomed, valued and supported.
QUALIFICATIONS<ul><li>
EDUCATION - H.S. Diploma/GED Equivalent</li><li>
EXPERIENCE - Less than 1 Year of Experience</li></ul></div>

Access Services Representative - Monday to Thursday - 3p to 11p

Royal Bank

Royal Bank is looking to grow our team with a full-time customer service representative that will work in our Cobb office. The work environment is fast-paced with diverse job duties and opportunities for growth. Royal Bank is a 5-star rated, locally owned, family-friendly community bank.Employee &amp; Job Title: Customer Service RepresentativeLocation: CobbSummary: This person is the first to respond to customers&rsquo; initial communication, answers their questions or directs to the correct service person. Responsible for performing routine branch and customer services duties to include a full range of teller duties accepting deposits to checking, savings, and club accounts; cashing checks; handles withdrawals; accept payments to loan accounts and other special types of accounts; sells bank and personal money orders, redeem U.S. savings bonds. The ideal candidate for this position would also have some loan experience.Essential Duties: Essential job duties for this position include the following items. Other duties must be performed as assigned or required.&middot; Balances each day&rsquo;s activity&middot; Be very knowledgeable in bank policies, procedures and regulations&middot; Assist with night depository duties, mail, fed ex, and ups duties.&middot; Assist with vault controls, orders, sells and buys currency and coin to various tellers including other bank branch locations Loomis services&middot; Responsible for processing new account transactions; opening, maintaining and closing of all account types&middot; Counsel and advises customer requiring assistance in selecting appropriate type of account services&middot; Work as a team to achieve maximum customer satisfaction through servicing and building relationships and supporting our referral program&middot; Maintain accurate files&middot; Type letters, make phone calls, send emails or faxes as requested.&middot; Provides a high level of customer service (per the Bank&rsquo;s Customer Service expectation) to both external and internal customers on a constant and consistent basis&middot; Phone answering skills are critical for this position. The phone is still the most primary point of contact with customersTravel to other offices as neededQualifications: To perform this job successfully, the Account Representative must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and ability required.Education: High School diplomaExperience:&middot; Computer skills and cash handling experience required&middot; Strong customer service, interpersonal, organizational and problem-solving skills required&middot; Friendly, enthusiastic attitude required&middot; Previous phone experience preferred&middot; Understanding of Excel, Word &amp; PowerPointLanguage Skills: Ability to speak, and write in English at the level necessary for the effective accomplishment of essential job dutiesMathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.Reasoning Ability: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret instructionsEquipment used &ndash; computer, phone, fax, copier, and calculatorPhysical Demands: The physical demands, and approximate time spent engaged in them, are representative of those that must be met by an employee to successfully perform the essential functions of this job.&middot; Standing &ndash; less than 2/3&middot; Walking &ndash; less than 1/3&middot; Sitting &ndash; more than 1/3&middot; Use of hands to finger, handle or feel &ndash; more than 2/3&middot; Reaching with hands and arms &ndash; more than 2/3&middot; Climbing or balancing &ndash; rarely&middot; Stooping, kneeling, crouching or crawling &ndash; rarely&middot; Talking or hearing &ndash; more than 2/3&middot; Weight lifted/carried &ndash; an average of 5 to 20 pounds frequently&middot; Vision &ndash; must have clear vision near and far, with or without corrective measures&middot; Travel - occasionallyWork Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.&middot; Environmental &ndash; typical office environment&middot; Outdoor weather conditions - infrequently&middot; Noise level &ndash; low, typical office noiseJob Type: Full-timeBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Shift:<ul><li>Day shift</li></ul>Work Location: In person

Customer Service Representative

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Access Services Representative - Monday to Thursday - 3p to 11p

Customer Service Representative