account services representative

Virtual Technologies Group

<div>Job Title: Senior Client Services Representative (House Accounts)
 
Company: Virtual Technologies Group (VTG) 
Location: Remote, Local to Toledo OH, Flint MI, Holland MI
 
Department: Sales and Business Development 
Position Type: Full-Time 
Employee Type: FTE
 
Compensation Range: $75,000-$105,000 Base + $15K-$30K Variable
 
 
Company Overview:
 
 
Virtual Technologies Group is a leading innovator in the technology sector, specializing in the development and implementation of advanced virtual solutions. Our mission is to empower businesses with cutting-edge technology that enhances efficiency, productivity, and connectivity. With a team of highly skilled professionals, we deliver customized solutions tailored to meet the unique needs of our clients across various industries. Our commitment to excellence, innovation, and customer satisfaction drives us to continuously push the boundaries of what is possible. At Virtual Technologies Group, we are dedicated to shaping the future of technology and making a positive impact on the world. 
 
Position Overview
 
 
The Senior Client Services Representative (CSR) is a strategic, client-facing role within Virtual Technologies Group, supporting the long-term health and growth of assigned house accounts. This position is aligned closely with Sales and Account Executives to strengthen client relationships, protect recurring revenue, ensure renewal readiness, and identify opportunities for expansion. 
The Senior CSR manages low-complexity business-as-usual (BAU) activities such as hardware procurement, licensing coordination, and SKU pricing. This role requires proactive communication, strong organizational skills, and the ability to anticipate client needs in a fast-paced MSP environment. 
 
Day-To-Day Duties and Responsibilities<ul><li>
Serve as the primary operational contact for strategic accounts, ensuring a high-quality client experience.</li><li>
Collaborate with Account Executives on renewal planning and retention strategy.</li><li>
Identify expansion opportunities aligned to evolving client needs.</li><li>
Support onboarding, client training, and expectation alignment for new or expanding accounts.</li><li>
Deliver structured reporting to Sales leadership on health, risks, and revenue opportunities.</li><li>
Work cross-functionally to resolve escalations affecting client satisfaction or renewal likelihood.</li></ul> 

Minimum Qualifications<ul><li>
A bachelor&rsquo;s degree in business, communications, or a related field, or equivalent professional experience</li><li>
3&ndash;5 years of experience in client services, account management, sales support, or a similar customer‑facing role</li><li>
Demonstrated ability to manage day‑to‑day operational tasks such as hardware requests, licensing support, and SKU pricing</li><li>
Strong communication skills with the ability to build trust and maintain productive client relationships</li><li>
Experience supporting renewal processes, quoting, or basic sales operations</li><li>
Ability to identify client needs and escalate risks or issues appropriately</li><li>
Proficiency with CRM systems and standard business productivity tools</li><li>
Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment</li><li>
Analytical capability to interpret account health indicators and support reporting needs</li></ul> 

Preferred Qualifications
 
<ul><li>Five or more years of experience in a client-facing role within an MSP, VAR, or SaaS organization.</li><li>
Familiarity with Microsoft licensing, cloud services, and common MSP toolsets (PSA, RMM, quoting tools).</li><li>
Experience supporting renewal cycles, retention strategies, or revenue protection initiatives.</li><li>
Strong analytical skills with the ability to interpret account data and identify trends.</li><li>
Background in sales support, account management, or customer success operations.</li><li>
Ability to anticipate client needs and proactively recommend solutions.</li></ul> 
Why Join Us? 
 
At Virtual Technologies Group we provide more than just IT solutions&mdash;we offer a dynamic environment where you can learn, grow, and expand your skillset. As a leading managed services, cybersecurity, and IT consulting firm, we support a diverse range of customers, giving you the opportunity to tackle unique challenges and stay ahead in a rapidly evolving industry. 
 
Join a team that values innovation, collaboration, and professional development. Whether you're looking to sharpen your technical expertise, work with cutting-edge technology, or make a real impact, we&rsquo;re committed to helping you build a rewarding career. 
 
Benefits Overview:
 
 
VTG offers a comprehensive benefits package to meet the needs of our employees and their families. Benefits include medical insurance plans, dental insurance, vision insurance, health savings accounts (HSA), flexible spending accounts (FSA), life insurance, short and long-term disability insurance, paid time off and holidays, and a 401(k) with employer match.
 
 
EEO Statement: 
 
VTG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. 
 
We believe that diversity strengthens our team and drives innovation. All employment decisions are based on qualifications, merit, and business needs. If you require reasonable accommodation during the application or interview process, please contact HR@vtgus.com. 

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Senior Client Services Representative (House Accounts)

Sealtite Insulation & Slabjacking

Sealtite Insulation &amp; Slabjacking, in Fort Myers FL, provides high quality insulation installs in new homes and commercial buildings as well as designing solutions for existing buildings and retrofits. Sealtite Inc. also specializes in Slabjacking (concrete lifting) and offers unparalleled levels of service and expertise in our local market. Our team at Sealtite leverages creativity and cutting edge technology to ensure our customers receive the best outcome with their Insulation or Slabjacking project. We pride ourselves in having a great company culture, our team members and clients are like family to us. For Sealtite, every job is personal and our clients know they count on us to provide long lasting solutions.The Position:This position is for a Sales Representative based in the Fort Myers / Naples / Port Charlotte and surrounding market. We are looking for someone who loves to sell and solve problems. The right candidate will manage inbound leads with the utmost care while also expanding their networks with Builders &amp; property managers to create future relationships.The Sales Representative will report directly to the President.RequirementsThis position requires all aspects of the sales process. Therefore, one must have a track record of qualifying and closing while also creating new relationships with Builders and potential clients.One must also:<ul><li>Sell consultatively and not on price.</li><li>Be humble in their approach, yet relentless in their efforts to achieve their goals.</li><li>Effectively manage relationships over a long period of time.</li><li>Have ample construction knowledge.</li><li>Be effective at working a referral network.</li><li>Be willing and able to follow a proven sales process that may appear non-traditional at first.</li><li>Have strong levels of responsibility and be highly coachable and trainable.</li></ul>Experience in selling construction products / services helpful but not required. Experience in selling Insulation or Slabjacking a BONUS.Candidates with the following experience should apply:Sales Representative&mdash;Sales Associate--Account Executive&mdash;Account Manager&mdash;Inside Sales Representative&mdash;Sales Development Associate&mdash;Outside Sales Representative--Senior Account Executive&mdash;Inside Sales&mdash;Sales&mdash;Sales Consultant&mdash;Sales ExecutiveJob Type: Full-timePay: $62,000.00 - $120,000.00 per yearWork Location: In person

Concrete Lifting -Slabjacking Sales Representative

TrackPad

Job Title: Female Customer Support Care Representative (WhatsApp Account Manager) Location: Onsite &ndash; Karachi (Gulshan-e-Jamal) Employment Type: Full TimeWorking Schedule:<ul><li>Day Shift: 10:00 AM &ndash; 6:00 PM</li></ul>About TrackpadTrackpad Business Services is a growing e-commerce solutions and consultancy company. We provide end-to-end services including Amazon account or Shopify account management, marketplace support, logistics, digital marketing, and business development. Our mission is to help businesses expand globally with smarter tools, professional support, and efficient service structures.About the RoleWe are hiring a dedicated Female Customer Support Care Representative to manage customer interactions through our WhatsApp Business account. During the first 1&ndash;2 months, you will receive complete training .Key Responsibilities<ul><li>Handle and respond to all customer messages via WhatsApp Business</li><li>Provide accurate product information, pricing, and order support</li><li>Follow up with leads to help convert inquiries into sales</li><li>Maintain detailed customer records and ensure timely reporting</li><li>Coordinate with internal teams for issue resolution</li><li>Maintain a positive and professional brand image in all communications</li></ul>Requirements<ul><li>Female candidates only</li><li>6 months to 1 year experience in customer support or online chat handling preferred</li><li>Better written communication skills in Urdu or English</li><li>Tech-savvy, good typing speed, and multitasking ability</li><li>Must be punctual, customer-focused, and solution-oriented</li><li>Familiarity with WhatsApp Business tools will be an advantage</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Salary will be given during the training period as well</li><li>Growth-oriented and professional work environment</li><li>Opportunities to learn and build a long-term career in customer support</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Female Customer Support Care Representative (WhatsApp Account Manager)

Commercial Bank of Dubai

Responsible for addressing customer needs, queries, and complaints, in an accurate and timely manner. The job holder is also responsible for the sales of assets and liability products. Principal Accountabilities: Work Management: Act as first point of contact in understanding customer s requirements, queries and assist walk-in customers to select appropriate service. Ensure to serve the customer with token, and encourage customer o use our digital channels. Ensure to provide customer statement and letters within TAT Receive customer requests through Operational CRM eForms &amp; KOFAX and execute for next steps with required original documents. Account Maintenance activities (EmiratesID Update, Passport Update, Contact Details Update and etc.) Remittances (Smart Form &amp; Manual Form) Standing order Trade Finance service documents Special Cheque Book requests Cheque Book delivery &amp; Returned Cheque Book handling (in not centralized branches) Returned Cheque process handling Stop payment instructions and execution CDM ,and ATM cash dispute Locker visit and maintenance Contact details update Statement request Trade license update PDC removal request Support PSAs for the onboarding and/or selling of products to new and existing customers which include products such as, CASA, Deposits, Loans and Credit Cards etc. with using the relevant systems in the branch. Ensure that all product applications are filled accurately, within the agreed timeframe and all the required documents are obtained and information entered captured correctly in the system to avoid re-work. Ensure that all customer applications submitted through the system within CBD policy guidelines. Proactively call existing and new customers and make agreed target number of appointments per week to review customer needs and make sales of other suitable CBD products. Review customer s database and explore opportunities for the sales of other suitable CBD products. Attend all relevant sales and service meetings (as appointed) to review performance and share best practice ideas. Register customers visiting Safe Deposit Locker, verify signature and accompany customer to the Vault to facilitate the locker access. Receive, register, and maintain a balance report on a daily basis against the physical stock (Cheque Books, Credit cards, Debit Cards, Returned Cheques etc.) held with BOM (under dual custody). At end of the day balance all the Kofax /Eform items with report and forwarded to CAU with acknowledgment Help Business segment customers for handling their Account related service requests, account opening needs Service and Quality Proactively help customers to reduce their waiting time. Ensure customers are on-boarded (new accounts) and served within prescribed SLAs. Ensures that all customer problems/complaints/queries are handled efficiently and according to standards and high level of service quality using the Operational CRM System.

Customer Service Advisor

Aeserver

Job Title: Business Development RepresentativeJob role:We are looking for a Business Development Representative to work closely with our core teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential (and existing) customers via various channels - website, chat, phone, meetings, trade shows, virtual trade shows, online forums, social media, etc.It is an added advantage if you have experience in developing leads independently & meeting sales quotas. You will be responsible for the entire sales cycle from establishing a customer contact till signing a deal. You will also ensure proper after-sales service.Responsibilities:<ul><li>Qualify leads from various campaigns as sales opportunities</li><li>Contact potential clients via phone and emails & other channels</li><li>Identify client needs and suggest appropriate products/services</li><li>Customize product solutions to increase customer satisfaction</li><li>Build long-term trusting relationships with clients</li><li>Proactively seek new business opportunities in the market</li><li>Set up meetings or calls between (prospective) clients and Account Executives</li><li>Build reports to present to the manager.</li><li>Stay up-to-date with new products/services and new pricing/payment plans</li><li>Build & use well-written proposals & sales documents to pitch to potential clients</li></ul>Requirements:<ul><li>Proven work experience as a Business Development Representative, Sales Account Executive or similar role in the digital, IT, Cloud, Web Hosting related industry.</li><li>Hands-on experience with multiple sales techniques (eg: inbound, outbound, field sales)</li><li>Track record of achieving sales quotas</li><li>Experience with CRM systems.</li><li>Fluency in English + a bonus with other languages</li><li>Understanding of sales performance metrics</li><li>Excellent communication and negotiation skills</li><li>Ability to deliver engaging presentations</li></ul>AEserver is seeking bright, open-minded & proactive team members and offers comprehensive, competitive packages along with a hassle-free working environment that is made of a hybrid system, i.e a mix of office, work from home & even remote working.Disclaimer: is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at <ul><li>Business Development Representative Jobs</li></ul>

Business Development Representative

ANWAR MOTORS

The account manager&rsquo;s primary responsibility is to oversee all matters pertaining to customer accounts. Following customer onboarding, the account manager is in charge of documenting the client&rsquo;s requirements, concerns, or other requests. Additionally, they are responsible for strengthening current consumer ties and establishing lasting alliances. An account manager is also accountable for maintaining continuous contact with clients, as well as trying to identify the products or services that best meet each client&rsquo;s unique needs. Additionally, they collaborate with different departments as and when required to provide an enhanced client experience. Other responsibilities of an account manager may include:<ul><li>Copy this section</li><li>Collecting relevant information about customers&rsquo; behaviour and analysing the data to track new opportunities</li><li>Acting as a representative of the client inside the organisation to ensure client satisfaction</li><li>Providing updated information to the client about new products or services to make upsells</li><li>Collaborate with sales team to identify and grow opportunities within territory</li><li>Preparing analytical reports about the progress of customer relationships and presenting them to the management</li></ul>Job Types: Full-time, PermanentPay: ₹18,000.00 - ₹20,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Accountant

Hala Medical Center

Job Type:Full-Time | Specialized Healthcare AccountJob Summary:We are seeking a dedicated and experienced Call Center Agent / Customer Service Representative to handle a Healthcare Account. The ideal candidate must be an Arabic speaker with prior experience in healthcare-related call center operations, providing high-quality customer service and support to patients and clients.Key Responsibilities:<ul><li>Handle inbound and outbound calls related to healthcare services</li><li>Assist patients with inquiries regarding appointments, medical services, insurance, and general healthcare information</li><li>Accurately document call details and patient information in the system</li><li>Coordinate with internal departments to resolve patient concerns efficiently</li><li>Follow healthcare compliance, confidentiality, and data protection standards</li><li>Maintain a high level of professionalism, empathy, and communication at all times</li><li>Meet performance targets and quality standards set by the company</li></ul>Qualifications &amp; Requirements:<ul><li>Minimum 1 year of experience as a Call Center Agent / Representative</li><li>Previous experience handling a healthcare account is mandatory</li><li>Fluent in Arabic (spoken and written); English proficiency is an advantage</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced, patient-focused environment</li><li>Basic computer skills and familiarity with CRM/call center systems</li><li>Ability to work full-time on a fixed schedule</li></ul>Preferred Skills:<ul><li>Experience in medical centers, hospitals, or healthcare BPO accounts</li><li>Knowledge of healthcare terminology and patient coordination</li><li>Strong problem-solving and multitasking abilities</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Stable full-time employment</li><li>Professional and supportive work environment</li><li>Opportunity to grow within the healthcare industry</li></ul>How to Apply:Interested candidates are encouraged to apply by submitting their updated CV through Indeed.Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: AED2,000.00 - AED3,000.00 per monthAbility to commute/relocate:<ul><li>Ajman: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your Previous Salary?</li></ul><ul><li>What is your salary expectation?</li><li>What is your Visa Status?</li><li>Can join immediately?</li></ul>Experience:<ul><li>call center agent/rep: 1 year (Required)</li></ul>Work Location: In person

Call Center Representative

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