account services specialist

Kalamazoo County Government

<p></p><div><div><div><div><p><b>GENERAL SUMMARY</b><br>
<br>
The purpose of this position is to provide customer service, which includes assisting customers with inquiries, processing payments, cash handling, and performing assigned accounting duties.<br>
<br>
<b>ESSENTIAL DUTIES &amp; RESPONSIBILITIES</b></p><ul><li>
Oversees and manages undistributed FOC collections; generates and reviews reports for reconciliation and resolution. Determine the course of action for the distribution of payments.</li><li>
Submits requests to the Michigan State Disbursement Unit (MiSDU) for fund release, allocation, and distribution.
</li><li>Facilitates distribution of held payments.</li><li>
Balances daily payments, reconciles the cash drawer and prepares and verifies bank deposits.
</li><li>Assists with alerts and overflow work from the State Liaison.</li><li>
Serves as a point of contact, answering client inquiries while maintaining confidentiality.</li><li>
Performs related work as required.</li></ul><p><b><br>
MINIMUM QUALIFICATIONS</b><br>
<br>
<b>Required Education and Experience</b></p><ul><li>
At least two years of relevant college-level course work or an Associate's degree from an accredited college or university in Accounting, Finance, or Business Administration or a related field.</li><li>
1 to 3 years of Accounting, Finance, Business Administration, or cash-handling experience.</li><li>
Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities.</li></ul><p><br>
<br>
VETERANS are encouraged to apply: Please provide your joint services transcript with your application.</p><p></p><p><b><br>
Pay Scale-105</b></p><p><b><br>
Monday-Friday 8:00 a.m.-5:00 p.m.</b></p><p></p><p><b>
Position : </b>10838001
</p><p><b>Code : </b>26047-1</p><p><b>
Type : </b>INTERNAL &amp; EXTERNAL</p><p><b>
Job Family : </b>ACCOUNTING/FINANCE</p><p><b>
Posting Start : </b>04/13/2026</p><p><b>
Posting End : </b>12/31/9999</p><p><b>
Details : </b>Benefits Information</p><p>
MINIMUM HOURLY RATE: $20.89</p></div></div></div></div><p></p>

ACCOUNT SERVICES SPECIALIST 047-26

Presbyterian Healthcare Services

<div><p><b>Location Address:</b></p>
9521 San Mateo NE Albuquerque, NM 87113-2237
<p></p><p><b>
Compensation Pay Range:</b></p>
Minimum Offer $15.60 Maximum Offer $22.12 Now Hiring: Patient Access Account Specialist I-ABQ<p></p><p><b>
Summary:</b></p><p></p>
Under the direction of the Patient Access Supervisor, the Patient Access Account Specialist I provides basic functions to financial clear patient accounts for government and commercial accounts prior to the date of service. Performs basic financial clearance functions, including insurance verification, authorization, collection and documentation of patient demographics, benefit analysis, and pre-service collections. The Patient Access Account Specialist I will ensure follow up on authorizations for scheduled and Urgent/Emergent procedures and admissions until date of service or discharge for admissions. The Patient Access Account Specialist I must possess a basic knowledge of Medicare (CMS) guidelines, as well as other Compliance Regulatory guidelines applicable to Patient Access to include HIPAA, EMTALA, and CMS guidelines of MSPQ. The Patient Access Account Specialist (PAAS I) monitors work queues for financial clearance and missing authorizations ensuring a payment source is identified and secured and there is a clean claim for billing. The Patient Access Account Specialist I acts as resource to all employees within Patient Access. The Patient Access Account Specialist I is responsible for providing the highest level of customer service to patients, ancillary departments and payers when financially clearing accounts. The PAAS I will work with ancillary departments to ensure the procedures scheduled and authorized meet payer requirements. The Patient Access Account Specialist I provides coverage to other areas and hospitals as needed to minimize overtime and guarantee the patients receive services as needed without registration delays. Type of Opportunity: Full time Job Exempt: No Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Days (United States of America)
<p></p><p><b>
Responsibilities:</b></p><p></p>
Customer Service and Caring Practices: *Achieve exceptional patient experience for patients and patient families by using CARES, AIDET and EPE tools. *Addresses and attempts to appropriately resolve complaints in the moment by using key words at key times and de-escalation processes. *Ability to manage conflict and appropriately request the help of a supervisor when needed. *Implement PROMISE and CARES behaviors in every encounter. *Educates patients for whom they speak regarding insurance benefits and liabilities. *Ensures accounts are financially cleared prior to date of service to alleviate patient concerns over hospital financial matters Encounter Components: *Performs the patient registration process. Manage the accurate collection of patient data which includes but is not limited to; *Obtain/confirm and enter demographic and other financial and clinical information necessary for final clearance of scheduled accounts. *Review Urgent/Emergent admission accounts for notification, financial clearance and authorization pre-discharge. *Obtain missing insurance information, to include policy number, group number, date of birth, and insurance phone number if not already identified in account. *Verify insurance for eligibility and benefits using online electronic verification system or by contacting payer directly. *Review and process work queues related to Patient Access pre-visit or urgent/emergent admissions, per department guidelines. *Review of accounts falling within the work queues to ensure the insurance information contains accurate policy ID#s, Group Name and Numbers, Subscriber information, Authorization numbers, as well as correct payer and Coordination of benefits prior to date of service. *Accurately document actions taken in the system of record to drive effective follow-up and ensure an accurate audit trail. *Maintain ongoing knowledge of authorization requirements and payer guidelines. Maintain a proficient knowledge of Medicare (CMS) guidelines as it relates to admissions and outpatient services. Ensuring compliance with admissions forms, benefit entitlement verification, and billing requirements *Ensure accurate completion of MSPQ prior to date of service. *Daily focus on attaining productivity standards; recommend new approaches for enhancing performance and productivity when appropriate. *Monitor and track Data Quality program to ensure errors are corrected prior to final bill and correct accounts as necessary. *Maintain appropriate records, files, and timely and accurate documentation in the system of record. *Work with ancillary departments to ensure coding, diagnosis and facility are authorization are in alignment. *Work with payers to ensure authorization is in place; initiating the auth when appropriate. *Coordinate efforts with Financial Advocates to secure payer source current and future visits. *Monitor work queues to identify late add-on accounts and complete financial clearance procedures prior to services to avoid unauthorized procedures from being performed. *Work with physician offices to resolve discrepancies in authorizations and scheduled procedures. Financial Accountabilities: *Collects identified patient financial obligation amounts including residual balance if applicable. Collect liability from patient prior to visit or make arrangements for payment at time of service. *Ensure a payer source has been identified prior to services being rendered. *Ensure authorization for correct procedure (CPT), facility, and date of service is obtained. Patient Relations *Contact patients pre-visit to complete any information missing from the account to ensure accuracy prior to visit. *Transparency with patients through communication of patient liabilities and authorization issue in a timely manner, allowing patients ability to make informed decisions. *Educate patients and answer questions from patients on benefits, liabilities and financial options. *Provide patient with way-finding for appointment at time of pre-registration. *Perform AIDET when speaking to patient to alleviate anxiety and confusion. Quality Improvement: *Perform assigned patient care responsibilities, which may include but not limited to: *Cooperate fully in all risk management activities and investigations. *Report promptly any suspected or potential violations to laws, regulations, procedures, policies, and practices, and cooperate in related investigation. *Conduct all transactions in compliance with all company policies, procedures, standards, and practices. *Demonstrate knowledge of all applicable compliance and legal requirements of the job based on the scope of practice of the position. C.A.R.E.S Behaviors: *Demonstrates CARES behaviors of Collaborate, be Accountable, Respect, Engage and Serve to all whom you encounter. *Other duties as assigned<p></p><p><b>
Qualifications:</b></p><p></p>
*High school diploma, continued education preferred *External and Internal Non-Patient Access Candidates: Pass Patient Academy with passing score of 85% or higher *Previous completion and passing of Patient Access Advocate II and III Advancement test. *A minimum of 2 years of work experiences in healthcare setting within Patient Access and/or billing plus strong customer service background. *Strong knowledge and understanding of insurance and financial processing of accounts. *Proficient in EPIC ADT system *Specialty Certifications: CHAA, CHAM or other industry equivalent certification preferred *Pass annual competency exam for all areas of responsibility. *Requires general knowledge of the customer encounter process which may include registration, contract requirements, and coordination of benefits. *Knowledge in Microsoft Office Products. *Demonstrated strong keyboarding skills, ensuring efficient data entry and documentation. *Pass EPIC proficiency test required with a 85% score at completion of the Epic Training class. UPDATED 7/29/25<p></p><p>
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.</p><p><b><br>
Wellness</b><br>
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.</p><p><b><br>
Why work at Presbyterian?</b><br>
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.</p><p><b><br>
About Presbyterian Healthcare Services</b><br>
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.</p><p></p><p>
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.</p><p></p><p><i>
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.</i></p><p></p><h1 class="jobSectionHeader"><b>
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services</b></h1></div><p></p>

Patient Access Account Specialist I-ABQ

Charleston County Sheriff's Office

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><p>The Account Specialist II, III, and IV (PAYROLL) operate as part of a 3-person team to assist with processing payroll for all county employees and preparing monthly and quarterly filings.</p><p><b>
ACCOUNT SPECIALIST II HIRING HOURLY RANGE: $17.26 - $22.61</b><br>
<b>ACCOUNT SPECIALIST</b><b> III HIRING HOURLY RANGE: $19.34 - $25.32</b><br>
<b>ACCOUNT SPECIALIST IV</b><b> HIRING HOURLY RANGE: $21.66 - $28.36</b><br>
<br>
<b>(Salary dependent upon applicant's experience, skill level, and other job specific qualifications)</b><br>
<br>
<b>OPEN UNTIL FILLED &ndash; APPLICATION REVIEW BEGINS IMMEDIATELY</b></p></div><br>
<p></p>
<div><h2 class="jobSectionHeader"><b>Duties and Responsibilities</b></h2></div>
<p></p><div><ul><li>Verifies timesheet entry and runs payroll calculations for all County employees entered via a largely robust and fully integrated software system (MUCH larger than quick books and the like).</li><li>
Ensures deductions and County contributions are correct.</li><li>
Verifies salary, new hire/termination, pay adjustments, and other criteria affecting an employee&rsquo;s pay, as applicable.</li><li>
Prints and distributes checks and direct deposit notices.</li><li>
Researches and corrects payroll discrepancies.</li><li>
Reconciles and files all State and Federal reports (941 forms, South Carolina Retirement, Unemployment, etc.) in a timely and accurate manner.</li><li>
Balances, researches, corrects, prints, and distributes W-2s prior to the end of January each year.</li><li>
Processes manual and voided checks.</li><li>
Processes claims for payment for the various County deductions and employee contributions such as State and Federal taxes, student loans, child support garnishments, tax levies, retirement, etc.</li><li>
Performs a wide variety of duties and responsibilities with accuracy and speed under pressure of time-sensitive deadline.</li><li>
Handles confidential and administrative information with tact and discretion.</li><li>
Keeps immediate supervisor and designated others fully and accurately informed concerning work progress and problems.</li><li>
Utilizes logical and creative thought processes to solve problems.</li><li>
Develops ideas and suggestions for new and/or improved processes.</li><li>
Leads, trains, and motivates others in an effective manner.</li><li>
Performs other duties or assumes other responsibilities as apparent or assigned.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Minimum Qualifications</b></h2></div>
<div><p><b>QUALIFICATIONS for Specialist 04 (Account Specialist II):</b></p><ul><li>
High School Diploma or GED required supplemented with 1 - 2 years of experience in processing payroll for more than 500 employees, 941 forms, and working with State Retirement.</li><li>
Knowledgeable of State and Federal Tax laws and Labor laws as they relate to payroll processing.</li><li>
Excellent interpersonal and written/verbal communication skills are essential.</li><li>
Substantial computer experience, to include working knowledge of payroll software.</li><li>
Skilled in Microsoft Office.</li><li>
Must be able to work effectively and efficiently with little to no supervision.</li></ul><b>
QUALIFICATIONS for Specialist 05 (Account Specialist III):</b><ul><li>
High School Diploma or GED required supplemented with 3 - 5 years of experience in processing payroll for more than 500 employees, 941 forms, and working with State Retirement.</li><li>
Knowledgeable of State and Federal Tax laws and Labor laws as they relate to payroll processing.</li><li>
Excellent interpersonal and written/verbal communication skills are essential.</li><li>
Substantial computer experience, to include working knowledge of payroll software.</li><li>
Skilled in Microsoft Office.</li><li>
Must be able to work effectively and efficiently with little to no supervision.</li></ul><b>
QUALIFICATIONS for Specialist 06 (Account Specialist IV):</b><ul><li>
High School Diploma or GED required supplemented with 5+ years of progressive experience in processing payroll for more than 500 employees, 941 forms, and working with State Retirement.</li><li>
Knowledgeable of State and Federal Tax laws and Labor laws as they relate to payroll processing.</li><li>
Excellent interpersonal and written/verbal communication skills are essential.</li><li>
Substantial computer experience, to include working knowledge of payroll software.</li><li>
Highly Skilled in Microsoft Office.</li><li>
Must be able to work effectively and efficiently with little to no supervision.</li></ul></div><p></p>
<div><h2 class="jobSectionHeader"><b>Knowledge, Skills and Abilities</b></h2></div>
<p></p><div><ul><li>Take action in solving problems while exhibiting good judgment and a systematic approach to decision making; identify the important dimensions of a problem, determine potential causes, obtain relevant information, and specify alternate solutions that result in resolutions.</li><li>
Display strong analytical skills.</li><li>
Embrace change and actively support all efforts to improve processes, increase cooperation, communication, and collaboration between and among co-workers, departments, and County officials.</li><li>
Demonstrate sound time-management skills by effectively and efficiently organizing, prioritizing, and completing multiple assignments on or before the designated deadline.</li><li>
Safeguard confidential information and use it or disclose it only as expressly authorized or specifically required in the course of performing specific job duties.</li><li>
Embrace County and Department standards for customer service, accuracy, quality, efficiency and all County and Department policies and procedures ensuring that all work performed meets those standards.</li><li>
Keep immediate supervisor and designated others fully and accurately informed concerning work progress and problems.</li><li>
Utilize excellent customer service skills to ensure positive outcomes.</li><li>
Able to maintain close attention to detail.</li><li>
Able to understand and follow oral and/or written policies, procedures, and instructions.</li><li>
Able to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines.</li></ul></div></div></div><p></p>

Account Specialist II, III or IV

Load One LLC

<p><b>Job Title:</b> Account Specialist<br/><b>Department:</b> Operations<br/><b>Reports To:</b> Operations Leader<br/><b>FLSA Status:</b> Non-Exempt</p><p><b>Position Summary:</b></p><p>The Account Specialist is responsible for coordinating and managing the daily scheduling and dispatching of transportation vehicles. This role ensures efficient routing, timely delivery or pickup, and clear communication with drivers and customers. The Account Specialist plays a critical role in maintaining on-time performance, safety, and customer satisfaction.</p><p><b>Key Responsibilities:</b></p><ul><li>Serves as the main liaison for assigned transportation accounts, addressing client inquiries and resolving service issues promptly.</li><li>Schedule and dispatch drivers and vehicles to appropriate locations according to customer requests, specifications, or needs.</li><li>Monitor vehicle locations using GPS tracking systems and coordinate real-time adjustments as needed.</li><li>Communicate effectively with drivers to provide accurate instructions and updates.</li><li>Respond to emergencies, delays, or service issues by rerouting or adjusting plans to ensure minimal service disruption.</li><li>Maintain detailed records of driver schedules, routes, and delivery times.</li><li>Collaborate with operations, customer service, and logistics teams to ensure smooth transportation flow.</li><li>Ensure compliance with DOT regulations, safety protocols, and company policies.</li><li>Provide excellent service to customers by handling inquiries, updates, or complaints in a timely and professional manner.</li><li>Responsible to meet assigned individual KPI&rsquo;s and goals.</li><li>Other duties as assigned.</li></ul><p><b>Qualifications:</b></p><p><b>Education:</b></p><ul><li>High school diploma or equivalent required; associate degree or vocational training in logistics or transportation preferred.</li></ul><p><b>Experience:</b></p><ul><li>1&ndash;3 years of dispatching experience in the transportation, logistics, or freight industry.</li></ul><p><b>Skills:</b></p><ul><li>Strong knowledge of routing software, GPS tracking tools, and transportation regulations.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Ability to multitask and stay calm under pressure in a fast-paced environment.</li><li>Proficiency in Microsoft Office and transportation management systems (TMS).</li></ul><p><b>Working Conditions:</b></p><ul><li>Office environment with frequent communication via phone, radio, and computer systems.</li><li>May require evening, weekend, or holiday shifts depending on operational needs.</li><li>Ability to sit, stand, and use computer systems for extended periods.</li></ul><p>Job Type: Full-time</p><p>Pay: $22.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Logistics: 1 year (Required)</li></ul><p>Ability to Commute:</p><ul><li>Taylor, MI 48180 (Required)</li></ul><p>Work Location: In person</p>

Account Specialist

aramco digital

<div>
 <p>
  <strong>
   Overview:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Principal Account Specialist is responsible for managing and growing assigned client accounts, driving revenue expansion, and ensuring alignment between customer expectations and service delivery. This role acts as the primary point of contact for clients, building strong relationships, identifying growth opportunities, and ensuring high levels of customer satisfaction. The position requires a balance of commercial acumen, relationship management, and coordination across internal teams.
 </p>
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  <br/>
 </p>
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  <strong>
   Key Responsibilities:
  </strong>
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  &bull;Manage and develop relationships with assigned client accounts, acting as the primary point of contact
 </p>
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  &bull;Drive revenue growth within accounts through upselling, cross-selling, and identifying new opportunities
 </p>
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  &bull;Develop and execute account plans aligned with client objectives and organizational growth targets
 </p>
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  &bull;Ensure alignment between client expectations and delivery teams to achieve successful outcomes
 </p>
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  &bull;Monitor account performance, including revenue, profitability, and service quality
 </p>
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  &bull;Collaborate with presales, delivery, and support teams to address client needs and drive value realization
 </p>
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  &bull;Identify and mitigate risks within accounts, ensuring customer satisfaction and retention
 </p>
 <p>
  &bull;Lead regular account reviews and business updates with clients
 </p>
 <p>
  &bull;Support contract management, renewals, and commercial discussions
 </p>
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  &bull;Maintain accurate account data, pipeline, and forecasts in CRM systems
 </p>
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  &bull;Gather customer feedback and market insights to inform product and service improvements
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  <br/>
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  <strong>
   Qualifications:
  </strong>
 </p>
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  <br/>
 </p>
 <p>
  Education:
 </p>
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  &bull;Bachelor&rsquo;s degree in Business Administration, Marketing, Engineering, or a related field. Master&rsquo;s degree is a plus.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Experience:
 </p>
 <p>
  &bull;6-10 years of experience in account management, sales, or customer relationship roles
 </p>
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  &bull;Proven track record in managing and growing client accounts
 </p>
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  &bull;Experience in industries such as technology, consulting, or services preferred
 </p>
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  &bull;Exposure to complex client environments and multi-stakeholder engagement
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  <br/>
 </p>
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  Skills &amp; Competencies:
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  &bull;Familiarity with CRM systems (e.g., Salesforce, Dynamics)
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  &bull;Strong proficiency in Microsoft Office (PowerPoint, Excel, Word)
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  &bull;Understanding of sales cycles, contract management, and service delivery models
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  &bull;Basic financial analysis and forecasting skills
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  &bull;Account management and relationship building
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  &bull;Revenue growth and opportunity identification
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  &bull;Commercial and financial acumen
 </p>
</div>


Principal Account Specialist

Southern California Edison

<div><p><b>Join the Clean Energy Revolution</b></p><p></p><p><br>
Become an <b>Account Management Senior Specialist</b> at Southern California Edison (SCE) and build a better tomorrow. In this job, you&rsquo;ll represent SCE and provide account management support/consultative sales to our mid-size commercial and industrial customers through resolution of customer care concerns including billing and outages, promoting SCE&rsquo;s Integrated Demand-Side Management (IDSM) programs, supporting Transportation Electrification (TE) and Distributed Energy Resources (DER) initiatives and driving customer satisfaction through telephone and virtual communication methods. As an <b>Account Management Senior Specialist</b>, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?</p><div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2>
</div><div><ul><li>Negotiates and enforces customer contracts and contract revisions.</li><li>
Collaborates with marketing, technical sales, product, and legal to ensure successful execution of new programs and services.</li><li>
Promotes product development activities to prospective and existing customers and provides customer feedback to product development for continuous improvements.</li><li>
Maintains up-to-date customer records including customer interactions, profiles, and account management activity.</li><li>
Manages all day-to-day sales efforts including development, qualification, and execution of sales opportunities through cold-outreach (direct/indirect) and introductions.</li><li>
Reviews and analyzes performance data as compared to peer set or competitors to gain insight into improvements required.</li><li>
Maintains and retains existing customers by proactively reaching out to existing accounts on a regular basis. Maintains ongoing customer relationships using account management principles to ensure customer satisfaction and develop future opportunities.</li><li>
Develops forecasts for accurate weekly, monthly, and quarterly targets.</li><li>
Oversees the mass analysis of customer bill impacts resulting from rate changes (i.e., NKAs).</li><li>
A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Minimum Qualifications</b></h2>
</div><div><ul><li>Five or more years of experience in account management.</li></ul></div></div></div><p></p><p><b><br>
Preferred Qualifications</b></p><br>
<p></p><ul><li>
Bachelor&rsquo;s degree in Marketing, Engineering, Business, Economics, or a related field</li><li>
Experience working with agricultural customers (e.g., growers, processors, irrigation districts) with an understanding of ag operational and seasonal dynamics</li><li>
Knowledge of the San Joaquin Valley, including regional water considerations, agricultural load profiles, and economic drivers</li><li>
Experience with CRM (Customer Relationship Management) and enterprise systems such as C4C, SAP, and/or Salesforce</li><li>
Strong relationship‑building, communication (verbal and written), and negotiation skills</li><li>
Experience working with energy efficiency programs</li><li>
Experience working in the utility industry</li><li>
Experience developing and executing business plans, integrating work across functions, managing risk, and delivering high‑quality internal and external customer service</li><li>
Project management experience</li></ul><p></p><p><b><br>
Additional Information</b></p><br>
<p></p><ul><li>
This position&rsquo;s work mode is <b>hybrid. </b>The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.</li><li>
Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>
The primary work location for this position is Tulare.</li><li>
Relocation does not apply to this position.</li></ul><p></p><p><b><br>
About Southern California Edison</b></p><p></p><p><br>
The people at SCE don't just keep the lights on. Our mission is so much bigger. We&rsquo;re fueling the kind of innovation that&rsquo;s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you&rsquo;ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.</p><p></p><p><br>
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.</p><p></p><p><br>
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at AskHR@sce.com or (626) 302-3456 and select option 2.</p></div>

Account Management Senior Specialist

Cadwell

<div></div><div><div><div><div><div><div><div><div><div><div><b>Position Summary:</b></div>
<div></div>
<div>The Account Integrity Specialist is responsible for ensuring the accuracy, consistency, and integrity of customer account data across company systems. This role supports operational excellence by creating new accounts, auditing existing records, maintaining ERP data integrity, and managing quarterly GPO maintenance activities.<br>
<br>
<b>Key Responsibilities:</b></div>
<ul><li>Develop an in-depth knowledge of Cadwell's products, services, customer structure, and business processes</li>
<li>Create and maintain customer accounts in Syteline and related systems, ensuring completeness and accuracy of required documentation and data fields. Process account creation requests and perform account updates, including address changes, acquisitions, and other customer record modifications.</li>
<li>Audit existing customer accounts to ensure data accuracy, proper classification, pricing alignment, account hierarchy, tax status, and compliance with internal policies</li>
<li>Clean and standardize account data in Syteline, correcting discrepancies, duplicates, inactive records, and incomplete information</li>
<li>Perform quarterly GPO maintenance, including contract validation, pricing updates, eligibility verification, and system updates to ensure compliance with agreements</li>
<li>Collaborate with Sales, Finance, Service, and other departments to resolve account discrepancies and clarify account structure or contract details</li>
<li>Ensure proper documentation and record retention in accordance with company policies and audit requirements</li>
<li>Support ERP and CRM (Salesforce) data integrity initiatives, including reporting, data validation, and process improvement efforts. Ensure proper conversion of prospect accounts and maintain data quality by preventing duplicate prospect and customer records.</li>
<li>Assist in developing and maintaining standard operating procedures related to account creation, maintenance, and GPO updates</li>
<li>Identify opportunities to improve account management workflows and recommend process enhancements</li>
<li>Perform other duties as requested, directed, or assigned</li>
</ul><div><b>Education / Experience:</b></div>
<ul><li>Bachelor's Degree in Business, Finance, Accounting, Information Systems, or related field preferred</li>
<li>2+ years of experience in account management, data management, order management, finance operations, or related field required</li>
<li>Experience working within an ERP system (Syteline preferred)</li>
<li>Experience in medical device, healthcare, or regulated industry environments preferred</li>
</ul><div><b>Job Knowledge / Requirements:</b></div>
<ul><li>Highly detail-oriented and organized</li>
<li>A &quot;customer first&quot;mentality</li>
<li>Strong problem-solving and decision-making skills</li>
<li>Communicate clearly and effectively, demonstrating strong listening, speaking, and writing skills; formal presentation skills before internal and external groups to clearly communicate highly technical information and legal requirements</li>
<li>Ability to work successfully as part of a highly dynamic and fast-paced team</li>
<li>Knowledge of Cadwell product lines and technology, and standard concepts, practices, and procedures within the medical devices industry</li>
<li>Competency in computer skills: MS Office and Google applications, ERP, CRM, and query tools</li>
<li>Exhibits Cadwell's core values of Integrity, Initiative, Accountability, Commitment to Excellence, and Service to Others</li>
</ul><div><b>Travel &amp; Work Requirements:</b></div>
<ul><li>General office positions may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting and carrying up to 20 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision and 2-way written/verbal communication. More specific details may be provided as needed or requested.</li>
<li>Extensive use of computer and telephone</li>
<li>Travel may be required; must be able to obtain necessary travel documents</li>
<li>Work hours outside normal business hours may be required to meet business needs</li>
</ul><div><i>Cadwell Industries, Inc. is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department at careers@cadwell.com.</i></div></div></div></div></div></div></div></div></div></div><p></p>

Account Integrity Specialist

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