account services specialist

ClaimCare Solution

<div>Based in Dallas, TX | Hiring: Provider Relations and Account Refund Specialist at ClaimReturn
Pay: $30 an hour, with an incentive plan!
Schedule: Monday&ndash;Friday, no weekends, evenings, or holidays!
Make an Impact in Healthcare Recovery:
We are seeking exceptional individuals with the drive of a business owner-goal-oriented, focused, and tenacious-to fill a critical role in our healthcare recovery operations. If you love the thrill of the chase and are skilled at building and maintaining positive relationships, this is your opportunity to make a massive impact.
Benefits We Offer:<ul><li>
Virtual comprehensive healthcare for youyour family-100% free!</li><li>
Competitive base hourly pay + monthly bonus/incentive rewards plan</li><li>
Generous time-off package</li><li>
Discount dental and vision plan-100% premium paid</li></ul> 
WHAT YOUR DAY-TO-DAY LOOKS LIKE:
As our Provider Relations and Account Refund Specialist, you take full ownership of the recovery cycle on a portfolio of accounts, driving cases from initial contact all the way through payment receipt. You are constantly building trust and rapport by proactively making phone calls and communicating with medical providers, using professionalism and empathy to facilitate a seamless recovery process while continually collaborating to deliver our service. With your healthcare industry knowledge, you diplomatically overcome obstacles and objections using our robust analytical documentation, adapting your communication style effortlessly based on provider responsiveness and concerns. This dynamic process requires you to maintain detailed and accurate records and case notes for every account in our CRM. 
WHAT SETS US APART?
ClaimReturn is at the forefront of healthcare data analytics and recovery services, aiding clients in identifying hidden savings and accurately recovering mistakenly paid medical claims. Utilizing cutting-edge AI and analytics, we are transforming the landscape of medical cost management while ensuring a smooth experience for providers, plans, and members. Our team flourishes in an environment that fosters innovation and teamwork, where your skills are appreciated, your ideas lead to meaningful change, and your contributions enhance healthcare efficiency for all. 
HOW TO BECOME OUR PROVIDER RELATIONS AND ACCOUNT REFUND SPECIALIST<ul><li>
Bachelor's degree</li><li>
Some medical industry experience</li><li>
Experience in a role that professionally asks for money is a huge plus</li></ul>
Ready to get started? Applying takes just a few minutes with our initial mobile-friendly application. We can't wait to learn more about you!</div>

Provider Relations and Account Refund Specialist

Tabby | تابي

<div>
 
 Department:
 
 Account Management
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Location:
 
 KSA
 
 
 
 Reporting To:
 
 Noura Alrasheed
 
 
 
 Description
 
 
 
 As an Account Management specialist at Tabby, you will play a crucial role in fostering strong relationships with our clients. You will be responsible for ensuring client satisfaction, driving engagement, and maximising the value they receive from our services. This position offers hands-on experience in account management within the dynamic and innovative realm of financial technology.
 
 
 Key Responsibilities
 
 
 
 Client Relationship Management:
 
 Build and maintain strong, trusting relationships with clients, serving as their primary point of contact.
 
 
 
 Leadership:
 
 The ability to lead a team, provide day-to-day guidance, mentorship, and actionable feedback to a team of 4 individual contributors.
 
 
 
 Account Monitoring:
 
 Monitor client accounts regularly to identify potential issues, opportunities, or areas for improvement.
 
 
 
 Upsell and x-sell:
 
 increase client revenue and enhance client satisfaction by providing personalized recommendations.
 
 
 
 Communication:
 
 Communicate with clients via phone, email, and in-person meetings to address inquiries, provide updates, and gather feedback. In both Arabic and English.
 
 
 
 Problem Solving:
 
 Proactively identify and resolve any client concerns or issues in a timely and effective manner.
 
 
 
 Product Knowledge:
 
 Develop a deep understanding of our products and services to communicate their value propositions to clients effectively.
 
 
 
 Collaboration:
 
 Collaborate with internal sales, marketing, and product development teams to meet client needs and communicate feedback effectively.
 
 
 
 Documentation:
 
 Maintain accurate client interactions, transactions, and communications records in our CRM system.
 
 
 Skills, Knowledge &amp; Expertise
 
 
 
 Education:
 
 Bachelor's degree in business administration, Finance, Economics, or a related field.
 
 
 
 Language:
 
 Bilingual Arabic and English speakers are required.
 
 
 
 Communication Skills:
 
 Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and effectively.
 
 
 
 Interpersonal Skills:
 
 Strong interpersonal skills with the ability to build rapport and trust with clients and colleagues.
 
 
 
 Problem-Solving Abilities:
 
 Proactive problem-solving skills with the ability to identify issues and develop effective solutions.
 
 
 
 Leadership:
 
 The ability to lead a team, provide day-to-day guidance, mentorship, and actionable feedback to a team of 4 individual contributors.
 
 
 
 Organisational Skills:
 
 Exceptional organisational skills with the ability to manage multiple tasks and prioritise effectively.
 
 
 
 Cross-Functional Collaboration:
 
 Ability to work collaboratively in a team environment while working independently when necessary.
 
 
 
 Tech Savvy:
 
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems is preferred.
 
 
 
 Interest in FinTech:
 
 A keen interest in financial technology and a desire to learn and grow within the industry.
</div>

Account Management Specialist

<div>
 
 
 Department:
 
 Account Management
 
 
 
 Location:
 
 KSA
 
 
 
 
 Description
 
 
 
 As an Account Management specialist at Tabby, you will play a crucial role in fostering strong relationships with our clients. You will be responsible for ensuring client satisfaction, driving engagement, and maximising the value they receive from our services. This position offers hands-on experience in account management within the dynamic and innovative realm of financial technology.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Client Relationship Management:
 
 Build and maintain strong, trusting relationships with clients, serving as their primary point of contact.
 
 
 
 Leadership:
 
 The ability to lead a team, provide day-to-day guidance, mentorship, and actionable feedback to a team of 4 individual contributors.
 
 
 
 Account Monitoring:
 
 Monitor client accounts regularly to identify potential issues, opportunities, or areas for improvement.
 
 
 
 Upsell and x-sell:
 
 increase client revenue and enhance client satisfaction by providing personalized recommendations.
 
 
 
 Communication:
 
 Communicate with clients via phone, email, and in-person meetings to address inquiries, provide updates, and gather feedback. In both Arabic and English.
 
 
 
 Problem Solving:
 
 Proactively identify and resolve any client concerns or issues in a timely and effective manner.
 
 
 
 Product Knowledge:
 
 Develop a deep understanding of our products and services to communicate their value propositions to clients effectively.
 
 
 
 Collaboration:
 
 Collaborate with internal sales, marketing, and product development teams to meet client needs and communicate feedback effectively.
 
 
 Documentation:
 
 Maintain accurate client interactions, transactions, and communications records in our CRM system.
 
 
 
 
 
 Skills, Knowledge &amp; Expertise
 
 
 
 
 Education:
 
 Bachelor's degree in business administration, Finance, Economics, or a related field.
 
 
 
 Language:
 
 Bilingual Arabic and English speakers are required.
 
 
 
 Communication Skills:
 
 Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and effectively.
 
 
 
 Interpersonal Skills:
 
 Strong interpersonal skills with the ability to build rapport and trust with clients and colleagues.
 
 
 
 Problem-Solving Abilities:
 
 Proactive problem-solving skills with the ability to identify issues and develop effective solutions.
 
 
 
 Leadership:
 
 The ability to lead a team, provide day-to-day guidance, mentorship, and actionable feedback to a team of 4 individual contributors.
 
 
 
 Organisational Skills:
 
 Exceptional organisational skills with the ability to manage multiple tasks and prioritise effectively.
 
 
 
 Cross-Functional Collaboration:
 
 Ability to work collaboratively in a team environment while working independently when necessary.
 
 
 
 Tech Savvy:
 
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems is preferred.
 
 
 
 Interest in FinTech:
 
 A keen interest in financial technology and a desire to learn and grow within the industry.
 
</div>

Heetly

Job Title: UK Account Handling &amp; Banking Compliance SpecialistLocation: Remote (UK-based applicants preferred) Job Type: Full-time / Part-time Salary: Competitive &ndash; based on experienceAbout the RoleWe are looking for a detail-oriented Account Handling &amp; Banking Compliance Specialist with strong knowledge of UK banking regulations, AML, KYC, FCA guidelines, and general financial compliance procedures. The ideal candidate will manage client accounts, ensure legal compliance, handle documentation, and support day-to-day financial operations.Key Responsibilities<ul><li>Manage and maintain client financial accounts with full accuracy.</li><li>Ensure compliance with UK banking laws, FCA regulations, KYC, AML, and due-diligence requirements.</li><li>Review and verify financial documents and client information.</li><li>Prepare compliance reports and maintain secure records.</li><li>Liaise with banks, payment providers, and internal teams.</li><li>Identify and escalate potential compliance risks.</li><li>Support audits and regulatory reviews when required.</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience in account handling, banking operations, or financial compliance.</li><li>Strong understanding of UK financial regulations.</li><li>Familiarity with AML/KYC processes.</li><li>Excellent attention to detail and documentation skills.</li><li>Strong communication and client-handling abilities.</li><li>Ability to work independently with confidentiality and integrity.</li></ul>Preferred Qualifications<ul><li>Experience working with UK banks or fintech companies.</li><li>Knowledge of data protection rules (GDPR).</li><li>Certification in compliance or risk management (desirable).</li></ul>Job Types: Full-time, Part-timeWork Location: In person

UK Account Handling & Banking Compliance Specialist

Terracotta Outsourcing

<div>
 
 
 Job Description
 
 
 
 
 Position:
 
 Onboarding Specialist / EOR Account Executive
 
 
 
 Department:
 
 EOR &amp; Staffing Solutions
 
 
 
 Location:
 
 Terracotta Outsourcing, Abu Dhabi
 
 
 
 Salary :
 
 AED 5000 - 7000 (Based on the Experience )
 
 
 Working Days - Monday to Friday
 
 
 Minimum of 1 year of proven experience in Staff End to End Onboarding , Employee Life cycle management / HR operations
 
 
 Immediate Joiners are preferred
 
 
 
 
 
 
 Role Summary
 
 
 
 We are looking for a skilled Onboarding Specialist / EOR Account Executive to oversee end-to-end onboarding and ongoing account management for outsourced employees under Employer of Record (EOR) and staffing solutions. This is a client-facing, operational role that requires strong coordination skills, hands-on EOR experience, and the ability to manage multiple stakeholders across HR, payroll, compliance, and immigration functions.
 
 
 The ideal candidate will have a minimum of one year of proven experience in EOR operations, particularly in managing outsourced or seconded employees, and will thrive in a fast-paced, deadline-driven environment.
 
 
 
 Key Responsibilities
 
 
 
 
 EOR Onboarding &amp; Mobilization
 
 
 <ul>
 <li>
 Manage the complete onboarding lifecycle for EOR and staffing employees, from offer acceptance through offboarding
 </li>
 <li>
 Coordinate the collection, verification, and compliance of employee documentation
 </li>
 <li>
 Oversee visa and immigration processes as part of employee mobilization, liaising with internal teams and external authorities as required
 </li>
 <li>
 Collaborate closely with internal stakeholders including HR, payroll, legal, and immigration teams to ensure smooth onboarding
 </li>
 <li>
 Monitor onboarding timelines and proactively identify and resolve delays
 </li>
 </ul>
 
 
 Client &amp; Account Management
 
 
 <ul>
 <li>
 Serve as the primary point of contact for assigned EOR and staffing clients
 </li>
 <li>
 Support clients with EOR-related inquiries, including employment contracts, payroll cycles, benefits, and compliance matters
 </li>
 <li>
 Build and maintain strong, long-term client relationships through proactive communication and high-quality service delivery
 </li>
 <li>
 Ensure consistent adherence to service-level agreements (SLAs)
 </li>
 </ul>
 
 
 Employee Management &amp; Support
 
 
 <ul>
 <li>
 Act as the main HR contact for outsourced employees under the EOR and staffing model
 </li>
 <li>
 Address employee queries related to contracts, payroll, leave, benefits, and company policies
 </li>
 <li>
 Support employee offboarding, contract amendments, and extensions
 </li>
 <li>
 Escalate complex employee relations issues to appropriate internal stakeholders
 </li>
 </ul>
 
 
 Compliance &amp; Documentation
 
 
 <ul>
 <li>
 Ensure all EOR employment practices comply with local labor laws and client-specific requirements
 </li>
 <li>
 Maintain accurate and up-to-date employee records and onboarding documentation
 </li>
 <li>
 Support internal and external audits and compliance reviews as needed
 </li>
 </ul>
 
 
 Coordination &amp; Reporting
 
 
 <ul>
 <li>
 Coordinate with payroll teams to ensure accurate and timely salary processing
 </li>
 <li>
 Prepare onboarding status reports and account updates for internal teams and clients
 </li>
 <li>
 Identify process gaps and contribute to continuous improvement initiatives
 </li>
 </ul>
 
 
</div>

Onboarding Specialist / EOR Account Executive

Tabby

<div><h3 class="jobSectionHeader">Description</h3><div> 
As an Account Management specialist at Tabby, you will play a crucial role in fostering strong relationships with our clients. You will be responsible for ensuring client satisfaction, driving engagement, and maximising the value they receive from our services. This position offers hands-on experience in account management within the dynamic and innovative realm of financial technology.</div><div></div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3><div> 

Client Relationship Management: Build and maintain strong, trusting relationships with clients, serving as their primary point of contact.</div><div>
 
Leadership: The ability to lead a team, provide day-to-day guidance, mentorship, and actionable feedback to a team of 4 individual contributors.</div><div></div><div> 

Account Monitoring: Monitor client accounts regularly to identify potential issues, opportunities, or areas for improvement.</div><div></div><div> 

Upsell and x-sell: increase client revenue and enhance client satisfaction by providing personalized recommendations.</div><div></div><div> 

Communication: Communicate with clients via phone, email, and in-person meetings to address inquiries, provide updates, and gather feedback. In both Arabic and English.</div><div></div><div> 

Problem Solving: Proactively identify and resolve any client concerns or issues in a timely and effective manner.</div><div></div><div> 

Product Knowledge: Develop a deep understanding of our products and services to communicate their value propositions to clients effectively.</div><div></div><div> 

Collaboration: Collaborate with internal sales, marketing, and product development teams to meet client needs and communicate feedback effectively.</div><div>
Documentation: Maintain accurate client interactions, transactions, and communications records in our CRM system.</div> 
<div></div>
<h3 class="jobSectionHeader">
Skills, Knowledge &amp; Expertise</h3><div> 

Education: Bachelor's degree in business administration, Finance, Economics, or a related field.</div><div></div><div> 

Language: Bilingual Arabic and English speakers are required.</div><div></div><div> 

Communication Skills: Excellent verbal and written communication skills with the ability to articulate complex ideas clearly and effectively.</div><div></div><div> 

Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and trust with clients and colleagues.</div><div></div><div> 

Problem-Solving Abilities: Proactive problem-solving skills with the ability to identify issues and develop effective solutions.</div><div>
 
Leadership: The ability to lead a team, provide day-to-day guidance, mentorship, and actionable feedback to a team of 4 individual contributors.</div><div></div><div> 

Organisational Skills: Exceptional organisational skills with the ability to manage multiple tasks and prioritise effectively.</div><div></div><div> 

Cross-Functional Collaboration: Ability to work collaboratively in a team environment while working independently when necessary.</div><div></div><div> 

Tech Savvy: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM systems is preferred.</div><div></div><div> 

Interest in FinTech: A keen interest in financial technology and a desire to learn and grow within the industry.</div> 
<div></div>
<h3 class="jobSectionHeader">
About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

wowbrands

PURPOSEThe Account Specialist will report to the Operations Director and will be responsible for the coordination, planning, scheduling strategizing and communicating project tasks and recurring marketing tasks for assigned accounts. This person is responsible for daily client communication, timeline identification internally and externally, digital deliverable creation oversight and monthly analytics reporting. The Account Specialist will work closely with all agency departments to ensure that client expectations and project scopes are aligned across all departments and will work with the Operations Director to identify instances in which scope creep could affect a project budget or timeline.ESSENTIAL FUNCTIONS&middot; This role is performed in-office at our Grandview location&middot; Main point of contact for assigned accounts ensuring that communication flows accurately and effectively&middot; Manages the day-to-day strategy, execution and oversight of all digital deliverables for assigned accounts&middot; Develops a thorough understanding of client&rsquo;s businesses and competitive environments&middot; Demonstrates a proficient understanding in strategizing, executing and reporting across the following digital marketing channels including but not limited to:o UX Design best practiceso Ecommerce Best Practices and conversion strategieso SEOo Paid Search Management (Google Ads &amp; Facebook Ads)o Content Marketingo Paid Social Mediao Email Marketingo Website Content Management Systemso Lead Management Systems &amp; CRMso Google Analytics &amp; Reporting&middot; Ensures that digital promotions created on behalf of assigned clients are scheduled effectively across each agency department&middot; Quality Assurance:o Responsible for the quality assurance of each phase of a project, and each deliverable created on behalf of a client&middot; Effectively manages agency resources as it relates to project budgetsEDUCATION AND EXPERIENCE&middot; Bachelor&rsquo;s Degree in Marketing, Business, Journalism, Communications or another related field preferred&middot; 1+ years of previous experience in an advertising agency setting or similar environment preferred&middot; Experience in supporting integrated digital advertising campaigns&middot; Experience managing multiple projects at once and coordinating projects with multiple departments and agency staff membersSKILLS AND REQUIREMENTS&middot; Maintains awareness and understanding of new marketing and communications technologies and techniques&middot; Effective time management&middot; Google Analytics Certification (basic)&middot; Google AdWords Certification (basic)&middot; Ability to manage conflicts and difficult situations both internally (project-based) and externally (client based)&middot; Excellent presentation and written communication skills&middot; Excellent organizational skills&middot; Entrepreneurial spirit a must&middot; Ability to think quickly on your feet and provide solutions for assigned accounts&middot; Must meet all pre-and post-employment requirements, which may include but not limited to background check, drug screening, and motor vehicle review&middot; Experience in brick-and-mortar retail management experience is a plusPROGRAMS AND SOFTWARE:wowbrands utilizes a variety of programs and software applications on behalf of our clients. Experience using the following programs is a plus:&middot; Teamwork (Project Management Software)&middot; Campaign Monitor &amp; Mailchimp (Email Marketing software)&middot; Google Analytics&middot; Google Ads&middot; Facebook Ads Manager &amp; Business ManagerPHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is required to:&middot; Regularly talk, sit, stand, walk and bend over, repetitive use of hands/arms, repetitive use of legs and grasp&middot; Frequently lift and carry up to 25 lbs&middot; Occasionally lift and carry up to 50 lbs&middot; Continuous hand/eye coordination and fine manipulationJob Type: Full-timePay: From $45,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Schedule:<ul><li>8 hour shift</li><li>Monday to Friday</li></ul>Supplemental Pay:<ul><li>Bonus pay</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Digital Marketing: 1 year (Preferred)</li><li>Account Management: 1 year (Preferred)</li></ul>Work Location: In person

Account Specialist

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