account solutions analyst

Careers at Tide

<div><div><h3 class="jobSectionHeader"><b>ABOUT TIDE</b></h3>
<p>
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.</p><p><br>
Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money.</p>
<p><b>
Tide facts:</b></p>
<ul>
<li>Tide is available for UK, Indian, German and French SMEs</li>
<li>Over 1.6 million members: 800,000 UK and 800,000 in India and growing rapidly</li>
<li>Over $200 million raised in funding</li>
<li>Over 2500 Tideans globally - we're diversity champions!</li>
<li>We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, India</li>
</ul></div><p><b>
What we're looking for:</b></p>
<p>
The Account Operations team is responsible for various types of manual payments and movements of funds. The team is growing to become the central function for payments into members accounts on a timely basis and ensuring all payments are fully reconciled and accounted for.</p>
<p>
The Account Operations Analyst role is a great opportunity for someone with account and payment experience to be part of what will become a key team within Tide's Finance Operations function. It will be important in ensuring that these key payment activities are undertaken as smoothly and efficiently as possible. The role will require interactions with Tide's senior management and internal teams such as Finance; and when required, with other financial institutions</p>
<p>
About the role:</p>
<ul>
<li><b>Drive Payment Processes:</b> Ensure seamless execution of manual payments and fund movements, meeting strict SLAs and deadlines.</li>
<li><b>Collaborate Across Teams:</b> Work closely with internal teams, including Finance, and external financial institutions to ensure smooth fund transfers and account operations.</li>
<li><b>Ensure Accuracy and Compliance:</b> Perform reconciliations and escalate issues promptly to maintain operational accuracy and regulatory compliance.</li>
<li><b>Optimize Processes:</b> Contribute to the redesign and automation of payment workflows, enhancing efficiency and scalability.</li>
<li><b>Provide Critical Insights:</b> Deliver key reporting inputs to support data-driven decision-making.</li>
<li><b>Build Relationships:</b> Communicate effectively with internal stakeholders and external partners, fostering trust and collaboration.</li>
<li><b>Adapt in a Dynamic Environment:</b> Thrive in a scale-up setting with occasional ambiguity, showcasing flexibility and problem-solving skills.</li>
</ul>
<p>As the Account Operations Analyst:</p>
<ul>
<li>You'll be help bring together some of the existing payment and fund transfer activities and for inputting to the design and implementation of new payment processes</li>
<li>You'll gain a good understanding of the payment and fund movement processes and will be part of Tide's response to expected regulatory changes around fraud</li>
<li>Expect to be heavily involved in different types of payment activity, ensuring that SLAs and deadlines are met, working with internal colleagues such as our Finance team and with other financial services firms</li>
<li>You will be making payments, where required seeking review and approval from others as part of our control process, and will support our regular reconciliation processes and will escalate any issues that may arise</li>
<li>You'll have very good written and verbal communications skills, to be applied when dealing with Tide's internal team and other financial institutions</li>
<li>You'll contribute to helping make sure our long-term strategy, business goals, and experience quality are all aligned and that there are healthy opportunities for visibility and feedback.</li>
</ul>
<p><b>What makes you a great fit:</b></p>
<ul>
<li>Minimum 2 years' relevant experience in an account operations and/or payments role</li>
<li>Ideally a relevant Bachelor's degree or higher</li>
<li>Knowledge and experience of account operations and payment processes</li>
<li>Some experience of process re-design and optimisation, where possible through automation</li>
<li>Being data-driven in your approach</li>
<li>Ideally you have some knowledge and practical experience of inter-bank fund movements</li>
<li>You are focussed on customers</li>
<li>You have some experience of meeting daily, weekly and monthly deadlines and inputting to MI and reporting</li>
<li>Good understanding of current challenges that financial institutions face in relation to fraud, the current regulatory environment and how proposed changes will impact firms such as TIde</li>
Ideally, some experience of working in a scale-up environment and comfortable with occasional ambiguity<br>
<li>
<h2 class="jobSectionHeader"><b>WHAT YOU'LL GET IN RETURN:</b></h2>
<p>
Our location-specific employee benefits are designed to cater to the unique needs of Tideans:</p><br>
<ul>
<li>Competitive Compensation - competitive salary and share options</li>
<li>Time Off &ndash; Generous annual leave on top of bank holidays.</li>
<li>Parental Leave &ndash; Paid maternity, paternity, and adoption leave to support your family journey.</li>
<li>Sabbatical &ndash; Extended unpaid and paid leave options after completing milestone years with Tide.</li>
<li>Health Insurance &ndash; Private family insurance with additional OPD coverage and top-up options.</li>
<li>Life &amp; Accident Cover &ndash; Comprehensive accidental and life insurance protection.</li>
<li>Mental Wellbeing &ndash; Access to therapy sessions, courses, meditations, and workshops.</li>
<li>Volunteering &amp; Development Days &ndash; Paid days annually for volunteering or personal growth.</li>
<li>Learning &amp; Development &ndash; Annual budget for books, courses, coaching, and more.</li>
<li>WOO (Work Outside the Office) &ndash; Work from abroad for up to 90 days annually.</li>
<li>Home Office Setup &ndash; Contribution towards setting up your home office</li>
<li>Laptop Ownership &ndash; Keep your old laptop and get a new one when it's time for a replacement.</li>
<li>Snacks &amp; Meals &ndash; Office perks with snacks, coffee, tea, and lunch (location dependent).</li>
</ul></li></ul><div><h3 class="jobSectionHeader"><b>TIDE IS A PLACE FOR EVERYONE</b></h3>
<p>
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives.</p>
<p>
We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard.</p><br>
<p></p>
<p><i>
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard.</i></p><div><br>
</div>
<div><b>Disclaimer</b></div>
<div></div>
<div><i>It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:</i></div>
<ul><li><i>Tide does </i><b><i>not</i></b><i> charge any fees at any stage of the recruitment process.</i></li>
<li><i>All official Tide job opportunities are listed exclusively on our </i><b><i>Careers Page</i></b><i> and applications should be submitted through this channel.</i></li>
<li><i>Communication from Tide will only come from an official </i><b><i>@tide</i></b><b><i>.co</i></b><i> email address.</i></li>
<li><i>Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.</i></li>
</ul>
<p><i>If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at </i><i>talent@tide.co</i><br>
<i>Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.</i></p><br>
<p></p>
<p><i>
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our </i><i>AI Policy</i><i>.</i></p>
<p><i>
Your personal data will be processed by Tide for recruitment purposes and in accordance with </i><i>Tide's Recruitment Privacy Notice</i><i>.</i></p></div></div>

Account Operations Analyst

Hirexa Solutions UK

<p><strong>Job Title : Account Manager / Client Partner - Data & AI Solutions</strong></p><p><strong> Location : London, UK </strong></p><p><strong> Job Type : Permanent</strong></p><p></p><p><strong> Job description </strong></p><p></p><p><strong>About the Client:</strong></p><p></p><p>Our client is a global leader in data science solutions, helping organizations transform data into actionable insights. They work across industries and leverage advanced AI, machine learning, and analytics to drive business outcomes.</p><p></p><p><strong> Role Overview:</strong></p><p></p><p> We are seeking an Account Manager / Client Partner to nurture and grow an existing relationship with a leading Retail Consumer Goods client in London. This is a "farmer" role focused on deepening engagement, identifying opportunities, and ensuring client satisfaction. You will work closely with client stakeholders and internal delivery teams to drive Data and AI solutions adoption.</p><p><strong>Account manager (look for 8-10 years profiles not more than that) target for Data Analytic companies who is selling Data and AI services (not product ) to retail clients</strong></p><p><strong>Qualifications & Experience:</strong></p><ul><li>Proven experience in IT Services account management or client partner roles.</li><li>Experience selling Data, AI, analytics, or digital transformation solutions.</li><li>Solution selling experience preferred but not mandatory.</li><li>Strong communication, stakeholder management, and relationship-building skills.</li><li>Comfortable with onsite client engagement in London.</li><li>Ability to work independently and manage account growth.</li><li>Experience with Retail or Consumer Goods clients is a plus.</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Act as the primary point of contact for the client, building strong, trusted relationships with key stakeholders.</li><li>Grow existing business by identifying opportunities to expand Data, AI, and analytics solutions within the client account.</li><li>Collaborate with internal delivery, solution, and technical teams to ensure client success and satisfaction.</li><li>Develop account plans, track progress, and report on business performance.</li><li>Conduct onsite visits 3-4 times per week to foster relationships and understand client needs.</li><li>Support proposal development, solution presentations, and commercial negotiations.</li><li>Provide market insights and feedback to internal teams to influence solution offerings and go-to-market strategies.</li></ul>

Account Manager / Client Partner - Data & AI Solutions

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Solutions Delivery Analyst
</div></div></div></div><div><div><div><div>City: Noida
</div></div></div></div><div><div><div><div>State/Province: Uttar Pradesh
</div></div></div></div><div><div><div><div>Posting Start Date: 12/26/25
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Role Purpose
</b></p><p>The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.<br>
<br>
</p></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><h1 class="jobSectionHeader"><b>Do
</b></h1><ul><li><h2 class="jobSectionHeader"><b>Support process by managing transactions as per required quality standards
</b></h2><ul><li>Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner
</li><li>Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
</li><li>Update own availability in the RAVE system to ensure productivity of the process
</li><li>Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
</li><li>Follow standard processes and procedures to resolve all client queries
</li><li>Resolve client queries as per the SLA&Atilde;&cent;&Acirc;&Acirc;s defined in the contract
</li><li>Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients
</li><li>Identify and learn appropriate product details to facilitate better client interaction and troubleshooting
</li><li>Document and analyze call logs to spot most occurring trends to prevent future problems
</li><li>Maintain and update self-help documents for customers to speed up resolution time
</li><li>Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution
</li><li>Ensure all product information and disclosures are given to clients before and after the call/email requests
</li><li>Avoids legal challenges by complying with service agreements
</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><ul><li><h2 class="jobSectionHeader"><b>Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
</b></h2><ul><li>Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions
</li><li>Assist clients with navigating around product menus and facilitate better understanding of product features
</li><li>Troubleshoot all client queries in a user-friendly, courteous and professional manner
</li><li>Maintain logs and records of all customer queries as per the standard procedures and guidelines
</li><li>Accurately process and record all incoming call and email using the designated tracking software
</li><li>Offer alternative solutions to clients (where appropriate) with the objective of retaining customers&Atilde;&cent;&Acirc;&Acirc; and clients&Atilde;&cent;&Acirc;&Acirc; business
</li><li>Organize ideas and effectively communicate oral messages appropriate to listeners and situations
</li><li>Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs
</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><ul><li><h2 class="jobSectionHeader"><b>Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
</b></h2><ul><li>Undertake product trainings to stay current with product features, changes and updates
</li><li>Enroll in product specific and any other trainings per client requirements/recommendations
</li><li>Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
</li><li>Update job knowledge by participating in self learning opportunities and maintaining personal networks
</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>͏
</b></h2></div><div><h2 class="jobSectionHeader"><b>Deliver
</b><br>
</h2><div><div><div><div>No </div><div>Performance Parameter </div><div>Measure
</div></div><br>
<div><div>1 </div><div>Process </div><div>No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback
</div></div><br>
<div><div>2 </div><div>Self- Management </div><div>Productivity, efficiency, absenteeism, Training Hours, No of technical training completed
</div></div><br>
</div></div></div></div></div></div></div></div></div><div><div><div><div>Mandatory Skills: Health and Welfare (HW) .<br>
<p></p>Experience: 3-5 Years .<br>
<p></p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</div></div></div></div></div><p></p>

Solutions Delivery Analyst

VOIS

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 <br/>
 <br/>
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 <br/>
 <br/>
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
 <br/>
 <br/>
 #VOIS #BeUnrivalled #CreateTheFuture
 <br/>
 <br/>
 <strong>
  About This Role
  <br/>
  <br/>
 </strong>
 We are seeking a Billing Activation Analyst to join our Billing Operations team. This role focuses on delivering accurate and timely invoices for enterprise customers across multiple products and billing systems. You will ensure compliance with SOX standards, maintain quality and SLA adherence, and contribute to process improvements and digitalisation initiatives to enhance customer experience.
 <br/>
 <br/>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage mailboxes and handle incoming queries by analysing, validating, and resolving them
  </li>
  <li>
   Activate daily received services/orders within SLA across various products
  </li>
  <li>
   Ensure invoicing requirements meet bill calendar timelines and accuracy
  </li>
  <li>
   Conduct regular quality checks and ensure GDPR compliance
  </li>
  <li>
   Collaborate with stakeholders across different teams to maintain revenue protection and timely provisioning activities
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Who You Are
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluent in English with excellent written and verbal communication skills
  </li>
  <li>
   Strong team player with problem-solving and analytical abilities
  </li>
  <li>
   Proficient in MS Office Suite (Excel, Word, Outlook) and familiar with billing systems and ordering processes
  </li>
  <li>
   Skilled in presentation, business writing, and negotiation
  </li>
  <li>
   Demonstrates accountability, proactive approach, and ability to manage targets effectively
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Not a perfect fit?
  <br/>
  <br/>
 </strong>
 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
 <br/>
 <br/>
 <strong>
  What's In It For You
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Opportunity to work in a global environment with exposure to enterprise-level billing operations
  </li>
  <li>
   Be part of a team driving digitalisation and process improvements
  </li>
  <li>
   Develop expertise in compliance, quality assurance, and stakeholder management
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Skills You Will Learn
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Advanced billing and provisioning processes across multiple systems
  </li>
  <li>
   Strategic impact assessment and customer experience optimisation
  </li>
  <li>
   Enhanced analytical, negotiation, and presentation skills
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  VOIS Equal Opportunity Employer Commitment
  <br/>
  <br/>
 </strong>
 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
 <br/>
 <br/>
 <strong>
  Join Us
  <br/>
  <br/>
 </strong>
 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
 <br/>
 <br/>
 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
 <br/>
 <br/>
 With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
 <br/>
 <br/>
 <strong>
  Alert
  <br/>
  <br/>
 </strong>
 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
 <br/>
 <br/>
 <strong>
  #JDEnhancedByTARA
  <br/>
  <br/>
 </strong>
 <strong>
  Follow us on social media and #StayConnected
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   LinkedIn
  </li>
  <li>
   Facebook
  </li>
  <li>
   Instagram You can also chat with our employees to learn more about our projects: Click here
  </li>
 </ul>
</div>


Billing Activation Analyst - VOIS

Adobe

Our Company
<br><br>
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
<br><br>
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
<br><br>
<b>Location:</b> KAFD, Riyadh
<br><b>Hours of work :</b> 40 hours per week
<br><b>Education requirement :</b> Degree or equivalent qualification/experience
<br><b>Experience requirement :</b> Minimum 3 years in SaaS solution environment
<br><b>Benefits:</b> Private medical insurance; Employee stock purchase plan; Holiday & global well-being days; Allowances plus many more.
<br><b>Application start and end date :</b> Starting 10th of December, for approx. 4-6 weeks.
<br><br>
Adobe Middle East
<br>Adobe in the Middle East empowers businesses and individuals through creativity and digital transformation. In Saudi Arabia, we support Vision 2030 by driving innovation, developing local talent, and enabling exceptional customer experiences. As the regional headquarters for foreign companies, Adobe serves as a strategic hub for growth and collaboration across markets. Join us to help shape the future of digital experiences in one of the world’s most dynamic
<br><br>
The role
<br>As a Senior Solution Consultant, you’ll act as a trusted advisor to our customers - the world's most innovative companies! Understanding their business landscape and objectives and demonstrating and articulating the value of the Adobe solutions and how they optimise and support their digital strategies and solve their most important business challenges. You'll provide our customers with advice on digital change, helping them to exploit the Adobe Experience Cloud to strengthen their brand and grow their business and look for the value between Adobe Creative and Document Cloud.
<br>As a core member of the Pre-Sales team, you’ll collaborate with and support our Sales organisation, and work closely with our wider Technical, Consulting and Customer Success teams.
<br>The ideal candidate will have a blended technical and digital marketing background with a good eye for presentation and compelling demonstrations. You’ll have the confidence to discuss our solutions and technology with both marketing and IT partners at all levels.
<br><br>
What you need to succeed
<br><br>
<b>You’ll need the following skills to be successful:</b><br>
A strong understanding of technology and how this can drive digital transformation
<br><br>
A strong understanding of digital marketing and emerging trends like Generative and Agentic AI
<br><br>
Knowledge and experience of Adobe Experience Cloud and Creative Cloud is a major plus
<br><br>
Ability to identify the critical business issues that customers are facing and provide solution approaches
<br><br>
Exceptional presentation skills, conversational skills and experience as a trusted advisor
<br><br>
Proven ability to lead a multi discipline internal team to deliver exceptional customer presentations and demos
<br><br>
Proven ability to partner with senior client stakeholders (e.g., CMO, CIO, VP-level) to uncover strategic business objectives and align technical solutions to those goals.
<br><br>
Expertise in leading complex, large sales plays from discovery through to tech win, acting as the technical authority
<br><br>
Experienced in building and communicating use cases and value propositions
<br><br>
Strong demonstration and value-selling experience
<br><br>
Crafting end-to-end user experiences, using innovative ways to combining content, web journey, personalised experiences and marketing automation
<br><br>
Self-motivated with a strong aim to succeed in a highly dynamic environment
<br><br>
Ability to multi-task in a fast-paced environment
<br><br>
Maintain an understanding of competitors, especially strengths and weaknesses of competitor solutions
<br><br>
Develop & maintain authoritative understanding of digital technologies and marketing trends
<br><br>
Provide creative and strategic content/input as part of the RFP or proposal process, presentations and client case studies
<br><br>
Participate & lead in customer workshops, presentations, and other working sessions as required
<br><br>
Exceptional interpersonal, written, presentation, and communication skills
<br><br>
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
<br><br>
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Account Solutions Consultant, Digital Experience

Mastercard

<div><p><b>Our Purpose</b></p><p></p><p><i>
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we&rsquo;re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><p></p><p><b>
Title and Summary</b></p><p></p>
Analyst, Account Management<p></p>
Job Title: Analyst, Account Management &ndash; Mastercard Cross Border Solutions
<br>
<br>
Reports to: &ndash; Director, Product Sales<br>
Job Family: Sales / Business Development<br>
Career level: Analyst &ndash; Business Development
<br>
Location: United Arab Emirates<br>
Region: EEMEA<br>
<br>
Company description<br>
In the last few years, Mastercard has developed products in the cross-border payments space, &ldquo;Mastercard Cross Border Solutions&rdquo; products. we have established partnerships with entities active in the cross-border payments. We are looking to scale those partnerships and to establish more.<br>
The candidate will be part of the &ldquo;Mastercard Cross Border Solutions&rdquo; sales team and will demonstrate the initiative and ownership as an individual contributor, raise the bar and challenge the boundaries to corner new payment flows using Mastercard Cross Border Solutions product.<br>
<br>
Key accountabilities<br>
The candidate will ensure that Mastercard Cross Border Solutions product strategy is implemented in close alignment to market objectives and deliver commercial product launches and success<br>
<br>
Key areas of responsibilities include:<br>
<ul><li>Meet the volume and scale objectives for Mastercard Cross Border Solutions in United Arab Emirates by shaping and aligning the product to the go-to-market strategies</li><li>Partner with global and regional product teams to understand product capabilities, provide inputs to ensure market needs are addressed, synergize with other initiatives and ensure ongoing coordination for smooth operation of the product in market</li><li>Lead client engagements to communicate product strategy, innovation, business building strategies and ensuring sign ups</li><li>Engage Marketing, Communications and other colleagues to support the successful launch of products and ensure optimum visibility and utilization of budgets and investments on the product</li><li>Coordinating (at internal and customer level) the end-to-end implementation of the service with new customers: due diligence process, contract and commercial negotiations, financial set-up, service roll-out&hellip;;</li></ul><br>
<ul><li>Managing complex analyses using data from multiple sources, in order to build strategic intelligence for both Mastercard and customers.</li><li>Supporting and developing strong internal relationships within the Mastercard to enable all team members to achieve their business goals and differentiate Mastercard Cross Border Solutions product from the competition.</li></ul>
Qualifications and Experience<br>
<ul><li>Bachelor&rsquo;s degree</li><li>Relevant experience in cross border remittances space with leading money transfer operators, FinTech&rsquo;s, Telcos etc</li><li>A keen understanding of bilateral / correspondent banking for B2B and P2P payments
</li><li>Exposure to mobile money/card payment industry would be an added advantage</li><li>Experience in managing Sales, Business Development from conception to scale is desirable</li><li>United Arab Emirates based candidates preferred with relevant market experience and vintage</li></ul><br>
Skills and Competencies<br>
<ul><li>Strong product and problem-solving acumen</li><li>Proven sales, Business Development, negotiation, communication skills</li><li>Team player, comfortable working in a large matrix organization, willing to build consensus and</li><li>determined to get things done in time</li><li>Comfortable working in a dynamic environment where rapid or sudden changes are not unusual</li><li>Fluent in English Fluency in Arabic would be preferred</li><li>Based in United Arab Emirates</li></ul><p></p><p><b>
Corporate Security Responsibility</b></p><p><br>
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><ul><li><p>
Abide by Mastercard&rsquo;s security policies and practices;</p></li><li><p>
Ensure the confidentiality and integrity of the information being accessed;</p></li><li><p>
Report any suspected information security violation or breach, and</p></li><li><p>
Complete all periodic mandatory security trainings in accordance with Mastercard&rsquo;s guidelines.</p></li></ul></div><p></p>

Analyst, Account Management

Brucira

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 <p>
  <strong>
   Company Description
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  Brucira is a design consultancy firm based in Mumbai, India, specializing in creating digital experiences that people love. With a team of product designers, storytellers, and architects, Brucira offers comprehensive design solutions for complex problems. Our services span user research, product strategy, UI/UX design, interaction design, prototyping, and user testing. We take pride in blending creativity and functionality to craft seamless designs that meet our clients' unique needs.
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  <strong>
   Role Description
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  This is a full-time on-site role for a Business Analyst located in Mumbai. The Business Analyst will collaborate with stakeholders to gather and document business requirements, analyze processes, and provide data-driven insights for decision-making. Responsibilities include identifying improvement opportunities, enhancing business workflows, supporting project planning, and ensuring alignment between technical solutions and business needs.
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  You will be present in every key client interaction during the design phase and will own clarity, continuity, and execution.
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  <strong>
   Key Responsibilities
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  <li>
   Attend and actively participate in client calls and discussions
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   Understand client requirements, business context, and design expectations
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   Translate discussions into clear, actionable design briefs
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   Document and circulate MoMs (Minutes of Meetings) with clarity and structure
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   Manage and track client asks, revisions, and dependencies
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   Act as the single point of coordination between clients and design teams
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   Ensure all design deliverables align with agreed requirements
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   Track timelines and ensure commitments made during client calls are met
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   Flag scope changes, ambiguities, or risks early
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   Maintain structured documentation throughout the design phase
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  <strong>
   Required Skills &amp; Experience
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  <li>
   2&ndash;5 years of experience in a Business Analyst / Project Coordinator / Design Ops / Account Management role
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   Strong understanding of design workflows (branding, UI/UX, creative delivery, etc.)
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   Excellent communication and listening skills
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   Ability to translate abstract client inputs into clear requirements
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   Experience writing structured MoMs and requirement documents
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   High attention to detail and strong follow-through
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   Comfortable working in client-facing environments
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  <li>
   Ability to manage multiple stakeholders without friction
  </li>
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  <strong>
   Nice to Have
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  <li>
   Background in design, UX, product, or creative agencies
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   Familiarity with tools like Figma, Notion, Jira, ClickUp, or similar
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   Experience working with premium / enterprise / HNI clients
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   Understanding of design review and iteration cycles
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   What This Role Is Not
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   Not a pure data or metrics-heavy BA role
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   Not a hands-on designer role
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   This is a clarity, coordination, and delivery ownership role
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  <strong>
   Why This Role Matters
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  This role ensures that great design is not lost in translation. You will be critical in making sure client intent, business needs, and design execution stay aligned from the first call to final delivery.
 </p>
</div>


Business Analyst

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