account support manager

Infotree Global Solutions

<div>
 
 Looking for candidates for the long term contract position of
 
 Support Account Manager
 
 based in Dubai.
 
 
 
 
 
 
 Your Career
 
 
 
 As a Support Account Managers (SAM) you are key to shaping the support experience of our strategic customers. Your responsibility includes driving the technical support delivery across the client's platform of products to ensure client is exceeding customer expectations. As a partner to your Customers, you will understand their business goals and security priorities in order to deliver support services that drive customer loyalty and success. Successful candidates will be customer-obsessed team players who leverage demonstrated technical expertise with strong business acumen to ensure customers achieve the right outcomes and realize the value of their investment in the client's security platform.
 
 
 
 
 
 
 
 
 
 Your Impact
 
 
 
 
 ● Provide leadership in the delivery of our high-touch, personalized support service to our customers.
 
 
 
 ● Understand and participate in technical discussions in order to move towards the resolution of technical issues that are blocking successful adoption of the client's platform.
 
 
 ● Develop an understanding of our customer&rsquo;s business and security priorities to provide technical best practice guidance and support.
 
 
 ● Develop and deliver weekly status reports to summarize support status of open issues, task progression and pending activities.
 
 
 ● In collaboration with support engineers, document, deliver and present technical, in-depth root cause analysis for customer issues.
 
 
 ● Deliver quarterly business reviews that communicate the value the customer is deriving from their client&rsquo;s investment.
 
 
 ● Partner with account teams to understand their account expansion strategy and to support in the identification of opportunities to deliver solutions and/or service to your customers.
 
 
 ● Understand how customers are using their products and provide best practices guidance in support of customer use cases and to increase their security posture.
 
 
 ● Deliver updates on product and feature enhancements.
 
 
 ● Proactively use data to monitor customer health and to mitigate risk and to resolve customer technical issues.
 
 
 ● Act as an advocate for customers, coordinating internal resources during the triage and resolution of high severity cases to assist with the timely resolution of these issues.
 
 
 ● Ensure your customers and internal stakeholders have timely information to make decisions in order to resolve issues more quickly.
 
 
 ● Engage Product Management on behalf of the customer to communicate security priorities and operational requirements as feature requests.
 
 
 ● Invest in your continuous development by maintaining technical proficiency across the client platform.
 
 
 
 
 
 
 
 
 
 Your Experience
 
 
 
 
 ● 3+ years of experience in technical support or a services delivery role with demonstrated skills delivering technical guidance and technical information to customers from engineers to management to executives.
 
 
 
 
 ● 3+ years of client facing sales or services experience with large enterprise, Fortune 500 companies
 
 
 
 
 ● Prior experience supporting network security technology, working in security operations, technical support, and/or cloud security with products including but not limited to next generation firewalls, SASE solutions, cloud security, endpoint security, security orchestration, automation and response products.
 
 
 
 ● Ability to translate business objectives into desired outcomes and deliver best practice guidance. ● Demonstrated ability to prioritize work within a demanding environment, delivering consistent results under time constraints.
 
 
 ● Demonstrated ability to identify key customer stakeholders, engage and build relationships without direct supervision
 
 
 ● Ability to manage simultaneous issues in a dynamic environment and proactively identify and mitigate risks and challenges
 
 
 ● Demonstrated ability to work in a matrix team environment partnering and influencing others across the organization to achieve desired customer outcomes.
 
 
 ● Excellent written and verbal communication skills; the ability to clearly articulate technical issues to both technical and non-technical audiences and to explain the impact in business terms ● Positive, growth-oriented mindset
 
 
 ● Project Management certifications or qualifications such as PMP, PRINCE2, ITIL is a plus
 
 
 
 
 
 
 
 
 If interested, please get in touch with me on Linkedin or drop an email with your recent CV on usha@infotreeglobal.com and I'll get back to you at the earliest.
 
 
 
 
 
 
 
 
 Best Regards
 
 
 Usha
 
 
 Infotree Global Solutions
 
 
 Linkedin: linkedin.com/in/usha-rahul-116453223
 
</div>

Account Support Manager

Shariq Enterprises Proprietor

Abou US: Shariq Enterprises is a results driven digital agency specializing in Amazon services and remodeling website design. We help contractors and service based businesses grow online with powerful e-commerce strategies and professionally crafted websites.Position Overview: We are looking for a skilled and detail oriented Amazon Account Manager to join our team. The ideal candidate will be responsible for managing multiple Amazon seller accounts, executing high impact growth strategies, and ensuring smooth day-to-day operations across all touchpoints on Amazon Seller Central.Key Responsibilities:<ul><li>Manage and optimize Amazon Seller Central accounts.</li><li>Oversee product listings, keyword research and optimization to enhance visibility and conversions.</li><li>Conduct product research and competitor analysis</li><li>Handle inventory forecasting, FBA shipments and performance tracking.</li><li>Monitor account health, resolve policy violations, and maintain top seller ratings.</li><li>Perform in depth market and competitor analysis to guide strategic decisions.</li></ul>Requirement:<ul><li>6+ Months of hands on experience managing Amazon Seller Central accounts.</li><li>Excellent communication, project management and analytical skills.</li><li>Ability to manage multiple accounts/projects simultaneously.</li></ul>Details:<ul><li>Basic Salary + Allowance.</li><li>Career growth opportunities within a growing e-commerce team.</li><li>Location: DHA Phase 5</li><li>Office Timings: 3:00 PM TO 12:00AM</li><li>Females are encouraged to apply.</li></ul>Write &quot;Account Manager&quot; in your email subject line.Drop your resume at: careers@shariqenterprises.comJob Type: Full-timePay: Rs30,000.00 - Rs80,000.00 per monthWork Location: In person

Amazon Account Manager

NexHive, LLP.

Job Title: Etsy Account Manager (A to Z) Key Responsibilities:1. Complete management of Etsy account (A to Z)2. Product research and listing optimization (SEO, titles, tags, descriptions)3. Order processing and customer service4. Shop setup, branding, and policy management5. Running Etsy ads and promotional campaigns6. Competitor analysis and growth strategy implementation7. Handling account health and resolving issuesRequirements:1. Proven experience managing Etsy stores2. Strong understanding of Etsy SEO and algorithm3. Good communication and problem-solving skills4. Ability to work independently and meet targetsLocation: Dha phase 7, Karachi Timing : 9pm to 6amPay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

. Etsy Account Manager (A to Z)

<div><div><div>Now
</div></div><div><div><div>Job ID</div>
<div>R-542701</div>
</div><div><div>Category</div>
<div>Sales</div>
</div><div><div>Location</div>
<div>Saudi Arabia</div>
</div><div><div>Region</div>
<div>EMEA</div></div></div></div>
 <div>We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health&trade; is our Purpose, and it&rsquo;s no small feat. It takes the imagination and passion of all of us&mdash;from design and engineering to the manufacturing and marketing of our billions of MedTech products per year&mdash;to look at the impossible and find transformative solutions that turn dreams into possibilities.
<h1 class="jobSectionHeader">Job Description</h1><h1 class="jobSectionHeader">
Our vision forAdvanced Patient Monitoringat BD</h1>
BD Advanced Patient Monitoring is a global leader in advanced monitoring solutions that expands BD's portfolio of smart connected care solutions with its growing set of leading monitoring technologies, advanced AI-enabled clinical decision tools and robust innovation pipeline. BD Advanced Patient Monitoring's technologies are often used simultaneously with the BD Alaris&trade; Infusion System in the operating room or intensive care units. The combination of BD's new advanced monitoring and existing infusion platforms enables future innovation opportunities for closed-loop hemodynamic monitoring and IV fluid and medication administration by integrating combined company data sets and interoperability capabilities.
At BD, we&rsquo;re looking for sales professionals that are not content with the status quo, we are building a sales team that want to win and grow the BD market share to Advance the World of Health. Strong command of SFDC CRM is a core requirement at BD. Sales professionals don&rsquo;t just use SFDC&mdash;they master it. At BD, if it's not in SFDC, it doesn't exist. We expect every sales associate to use SFDC daily and offer world-class support and training to help you succeed.<h2 class="jobSectionHeader">
About the role</h2>
The Account Manager will be responsible for the APM portfolio in Dammam and cover the Eastern region. This role focuses on managing and developing accounts within a defined territory or account portfolio to drive business growth, enhance customer satisfaction, and achieve financial targets in line with the overall sales strategy.<h2 class="jobSectionHeader">
Job location &ndash; Dammam</h2><h2 class="jobSectionHeader">
Main responsibilities will include:</h2><ul><li>
Grow the assigned portfolio share and achieve the annual sales budget within designated accounts.</li><li>
Manage NUPCO tenders and ensure successful enlistment of APM products.</li><li>
Identify and create new sales opportunities across various sectors within the assigned territory through direct orders and tenders.</li><li>
Address and resolve any issues that may impact timely delivery within the assigned area.</li><li>
Monitor inventory levels and proactively communicate product availability to hospitals through effective sales team coordination.</li><li>
Build and maintain strong relationships with both clinical and non-clinical stakeholders in strategic accounts.</li><li>
Ensure appropriate promotion and product awareness among the relevant healthcare professionals (HCPs), in a compliant and ethical manner.</li><li>
Develop and optimize all sales channels, ensuring prompt responses to customer requests and market needs.</li><li>
Adhere to BD&rsquo;s professional, ethical, and compliance standards at all times.</li></ul><h2 class="jobSectionHeader">
About you</h2><ul><li>
Bachelor&rsquo;s degree in medical/paramedical or equivalent experience required</li><li>
Minimum 3&ndash;5 years of sales experience, preferably within the medical devices industry.</li><li>
Strong knowledge and hands-on experience with NUPCO tenders and product enlistment.</li><li>
Proven ability to manage relationships with clinical and non-clinical stakeholders, including engaging Key Opinion Leaders (KOLs) and healthcare professionals.</li><li>
High commitment to ethical standards and responsiveness to customer and market demands.</li><li>
Results-driven mindset with a demonstrated track record of achieving and exceeding sales targets.</li></ul><h1 class="jobSectionHeader">
Why Join Us?</h1>
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you&rsquo;ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visithttps://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
.<h1 class="jobSectionHeader">
Primary Work Location</h1>
SAU Riyadh - Centria Office Building<h1 class="jobSectionHeader">
Additional Locations</h1><h1 class="jobSectionHeader">
Work Shift</h1></div>

Account Manager, APM (Advanced Patient Monitoring) – Dammam

CXT Software

<div>
 Are you a results-driven Account Manager who thrives on owning a number and building expansion pipeline? Are you ready to step into a high-ownership role where you are directly responsible for Net Revenue Retention (NRR), not just relationships? Do you want to operate like a business owner, with the autonomy and accountability to shape playbooks, processes, and outcomes from the ground up?
 
 
 CXT Software provides the technology backbone for delivery processes, empowering courier, route delivery, and healthcare companies to maximize operational potential. Our solutions streamline business functions, freeing time and resources for exceptional service delivery. Every day, we help countless businesses optimize their delivery operations and drive success.
 
 
 We're looking for an Account Manager to own and grow a
 
 $5M-$10M+ portfolio of customers
 
 in a high-impact, rebuild-phase SaaS business. This is not a maintenance role; you will drive expansion, retention, and customer outcomes as part of a full Account Management transformation. We are rebuilding our AM function from the ground up, and you will help define what "great" looks like.
 
 
 This role goes far beyond relationship management. You will own
 
 Net Revenue Retention (NRR)
 
 for your book of business, identify and close expansion opportunities, manage renewals and mitigate churn risk, and operate with the pipeline and forecast discipline of a quota-carrying seller. You'll partner cross-functionally with Product, Support, and Services to deliver customer outcomes, and you'll have the influence and trust to refine the playbooks, processes, and best practices that shape the future of our customer organization.
 
 
 If you want to own a number and be measured on outcomes, enjoy building pipeline and closing expansion deals, and thrive in environments that are evolving and improving, this is the role for you.
 
 
 
 Responsibilties
 
 
 
 <ul>
 <li>
 Own Net Revenue Retention (NRR) for your book of business &mdash; deliver against expansion, renewal, and retention targets
 </li>
 <li>
 Identify up-sell and cross-sell opportunities and progress them to close
 </li>
 <li>
 Build and maintain a healthy expansion pipeline (3-4x coverage) against quota
 </li>
 <li>
 Proactively manage renewal cycles, identify at-risk accounts early, and execute recovery plans to maintain strong GRR performance
 </li>
 <li>
 Maintain accurate pipeline and forecasts in CRM; clearly communicate expected outcomes and risks
 </li>
 <li>
 Lead commercial conversations with customers &mdash; pricing, renewals, and contract changes
 </li>
 <li>
 Partner cross-functionally with Product, Support, and Services to deliver customer outcomes and drive issue resolution
 </li>
 <li>
 Contribute to building the AM function &mdash; refine playbooks, processes, and best practices, and provide feedback on what is and isn't working
 
 
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 4-8+ years in mid-market SaaS Account Management, Customer Success, or Sales
 </li>
 <li>
 Proven track record of independently identifying and closing expansion opportunities
 </li>
 <li>
 Experience owning revenue targets (NRR, expansion, or renewals)
 </li>
 <li>
 Strong commercial acumen and negotiation skills
 </li>
 <li>
 Ability to manage multiple accounts and priorities effectively
 </li>
 <li>
 Experience working cross-functionally to drive customer outcomes
 </li>
 <li>
 Comfortable operating in an evolving, fast-paced environment
 </li>
 <li>
 Proficiency with CRM tools (Hubspot, Salesforce); collaboration tools (Jira, Confluence, MS Teams); productivity tools (MS Office Suite, G-Suite)
 
 
 
 
 
 </li>
 </ul>
 
 Nice to have
 
 
 
 <ul>
 <li>
 Experience in a rebuild or transformation environment
 </li>
 <li>
 Previous experience working in Transportation Management Systems (TMS) or last-mile / logistics technology companies is a huge plus
 </li>
 <li>
 Daily use of AI in customer-facing and revenue workflows
 
 
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 More than just perks, they're the essential components of a rewarding career at CXT Software.
 
 
 
 <ul>
 <li>
 100% Remote and Global: Enjoy the freedom to live your best life from anywhere in the world
 </li>
 <li>
 Flexible Work Environment: Work at times that suit you best. We prioritize results and customer satisfaction over rigid schedules
 </li>
 <li>
 Dedicated Growth Path: Receive consistent, meaningful feedback and support tailored to help you achieve your personal career goals
 </li>
 <li>
 Access to Leading Tools and Technology: Enhance your skills with the latest tools, playbooks, and technology
 </li>
 <li>
 Engaging Community Activities: Participate in coffee chats, happy hours, cooking classes, book clubs, and more!
 
 
 
 
 
 </li>
 </ul>
 CXT Software is an equal opportunity employer committed to a diverse workforce. We're seeking agile, resourceful experts ready to leverage creative problem-solving and ingenuity to drive our growth. If you're ready to be a key player in our exciting future, apply now.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
 
 
 Base Salary (USD): $100,000
 
 
 Bonus (USD): $8,000
 
 
 Commission (USD): $32,000
 
 
 OTE (USD): $140,000
</div>

Account Manager (OTE $140,000/year USD), @CXT Software

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Account Manager (OTE $140,000/year USD), @CXT Software

Account Manager (OTE $140,000/year USD), @CXT Software