account support specialist

Load One LLC

<p><b>Job Title:</b> Account Specialist<br/><b>Department:</b> Operations<br/><b>Reports To:</b> Operations Leader<br/><b>FLSA Status:</b> Non-Exempt</p><p><b>Position Summary:</b></p><p>The Account Specialist is responsible for coordinating and managing the daily scheduling and dispatching of transportation vehicles. This role ensures efficient routing, timely delivery or pickup, and clear communication with drivers and customers. The Account Specialist plays a critical role in maintaining on-time performance, safety, and customer satisfaction.</p><p><b>Key Responsibilities:</b></p><ul><li>Serves as the main liaison for assigned transportation accounts, addressing client inquiries and resolving service issues promptly.</li><li>Schedule and dispatch drivers and vehicles to appropriate locations according to customer requests, specifications, or needs.</li><li>Monitor vehicle locations using GPS tracking systems and coordinate real-time adjustments as needed.</li><li>Communicate effectively with drivers to provide accurate instructions and updates.</li><li>Respond to emergencies, delays, or service issues by rerouting or adjusting plans to ensure minimal service disruption.</li><li>Maintain detailed records of driver schedules, routes, and delivery times.</li><li>Collaborate with operations, customer service, and logistics teams to ensure smooth transportation flow.</li><li>Ensure compliance with DOT regulations, safety protocols, and company policies.</li><li>Provide excellent service to customers by handling inquiries, updates, or complaints in a timely and professional manner.</li><li>Responsible to meet assigned individual KPI&rsquo;s and goals.</li><li>Other duties as assigned.</li></ul><p><b>Qualifications:</b></p><p><b>Education:</b></p><ul><li>High school diploma or equivalent required; associate degree or vocational training in logistics or transportation preferred.</li></ul><p><b>Experience:</b></p><ul><li>1&ndash;3 years of dispatching experience in the transportation, logistics, or freight industry.</li></ul><p><b>Skills:</b></p><ul><li>Strong knowledge of routing software, GPS tracking tools, and transportation regulations.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Ability to multitask and stay calm under pressure in a fast-paced environment.</li><li>Proficiency in Microsoft Office and transportation management systems (TMS).</li></ul><p><b>Working Conditions:</b></p><ul><li>Office environment with frequent communication via phone, radio, and computer systems.</li><li>May require evening, weekend, or holiday shifts depending on operational needs.</li><li>Ability to sit, stand, and use computer systems for extended periods.</li></ul><p>Job Type: Full-time</p><p>Pay: $22.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>Logistics: 1 year (Required)</li></ul><p>Ability to Commute:</p><ul><li>Taylor, MI 48180 (Required)</li></ul><p>Work Location: In person</p>

Account Specialist

Tampa General Hospital

<div><div><b>Account Resolution Specialist - USFTGP RCO</b> <b>-</b> <b>(</b><b>260001QB</b><b>)</b><div>
</div></div><div><b>
Description</b><div></div><div><div><br>
Under the direction of the Assistant Director Patient Accounts, Supervisor and Lead Account Resolution Team, performs functions involved in the billing and collection of professional receivables, customer service duties, and the processing of accounts. Is consistent, dependable and accurate in carrying out responsibilities to a successful conclusion. Clearly understands purpose, objectives, practices and procedures of the department. Performs other tasks that may be assigned by the Lead and Supervisor. Interacts with patients, insurance companies, various government agencies, physicians, and departments to address outstanding patient account balances.</div></div><div></div><div><br>
</div></div><div><b>
Qualifications</b><div></div><p><b><br>
Required:</b></p><p>
High School Diploma or GED</p><p><b>
Work Experience and Additional Information</b></p><p>
Minimum of two (2) year billing and/or collection experience working in a medical setting.</p><p><b>
Technical Knowledge, Skills, and Abilities</b></p><div><p><div><div><div><div><ul><li><div>
Able to have an effective exchange with Communication Skills including de-escalations.</div></li></ul></div></div></div><div><div><div><ul><li><div><br>
Able to time manage role effectively.</div></li></ul></div></div></div><div><div><div><ul><li><div><br>
Able to be adaptable based on work volumes.</div></li></ul></div></div></div><div><div><div><ul><li><div><br>
Able to create successful collections transactions.</div></li></ul></div></div></div><div><div><div><ul><li><div><br>
Able to present positive attitude in communication with internal and external clients.</div></li></ul></div></div></div></div></p></div><div></div><div><br>
</div></div><div><b>
Primary Location</b><b>:</b> Tampa</div><div><b>
Work Locations</b><b>:</b> USF Faculty Office Building 13220 USF Laurel Dr Tampa 33612</div><div><b>
Eligible for Remote Work</b><b>:</b> Hybrid Remote</div><div><b>
Job</b><b>:</b> Patient Financial Services</div><div><b>
Organization</b><b>:</b> Academic Medical Group Inc</div><div><b>
Schedule</b><b>:</b> Full-time</div><div><b>
Scheduled Days</b><b>:</b> Monday, Tuesday, Wednesday, Thursday, Friday</div><div><b>
Shift</b><b>:</b> Day Job</div><div><b>
Job Type</b><b>:</b> Hybrid Remote</div><div><b>
Shift Hours</b><b>:</b> 730am-4pm</div><div><b>
Minimum Salary</b><b>:</b> 35,110.40</div><div><b>
Job Posting</b><b>:</b> May 8, 2026, 1:39:12 PM</div></div>

Account Resolution Specialist - USFTGP RCO

IT Devices Online

<p><b>Job Description</b></p><p><b>Amazon Account Specialist</b></p><p><b>About Us</b></p><p>IT Devices Online is a leading provider of cutting-edge IT hardware, software and solutions, known for delivering high-quality, innovative products to a wide range of industries. We focus on SMBs, mid-market, and enterprise clients, ensuring we meet the needs of businesses of all sizes. This role is perfect for someone with a passion for e-commerce and a proven track record of optimizing performance across platforms like Amazon, Shopify, or other digital marketplaces.</p><p><b>About the role</b></p><p>We are seeking an <b>Amazon Account Specialist</b> to oversee and drive the growth of our online sales channels. The ideal candidate will have 3-4 years of experience in managing <b>drop shipping operations</b> on the Amazon marketplace. The ideal candidate will be responsible for overseeing product listings, optimizing performance, managing supplier relationships, and ensuring seamless order fulfillment via the drop shipping model.</p><p><b>Key Responsibilities:</b></p><p>&middot; Manage and optimize Amazon Seller Central (or Vendor Central) accounts.</p><p>&middot; Set up and manage drop shipping workflows and ensure compliance with Amazon's drop shipping policy.</p><p>&middot; Source reliable suppliers and negotiate favorable terms for drop shipped products.</p><p>&middot; Coordinate with suppliers to ensure timely order fulfillment and inventory accuracy.</p><p>&middot; Monitor and resolve order issues, including late shipments, cancellations, or returns.</p><p>&middot; Ensure all product listings are optimized with accurate titles, bullet points, images, and backend keywords.</p><p>&middot; Track and analyze key performance metrics (e.g., Buy Box, ODR, late shipment rate, account health).</p><p>&middot; Implement strategies to improve product visibility, rankings, and conversion rates.</p><p>&middot; Handle customer service inquiries related to drop shipped orders.</p><p>&middot; Maintain compliance with Amazon&rsquo;s terms of service and drop shipping policies.</p><p><b>Required Qualifications:</b></p><ul><li><b>2-3 years of experience</b> in Amazon Account Management.</li></ul><p>&middot; Proven experience managing Amazon Seller Central accounts, preferably with FBM and drop shipping models.</p><p>&middot; Deep understanding of Amazon drop shipping policies and the risks involved.</p><p>&middot; Strong knowledge of eCommerce operations, logistics, and fulfillment workflows.</p><p>&middot; Excellent analytical skills and proficiency with Amazon tools and reports (e.g., Business Reports, Account Health, A+ Content).</p><p>&middot; Proficiency in using tools like Helium 10, Jungle Scout, or similar.</p><p>&middot; Strong written and verbal communication skills.</p><p>&middot; Ability to work independently and meet deadlines in a fast-paced environment.</p><p><b>What We Offer</b></p><ul><li>Competitive salary + handsome commission.</li><li>Health Insurance</li><li>Paid leaves</li><li>Annual party and dinners</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>The chance to work with a dynamic and innovative team.</li></ul><p><b>Email your resume at: Junaid.hassan@itdevicesonline.com</b></p><p><b>Note: It&rsquo;s a Full-time On-site job in Gulberg 3, Lahore</b></p><p><b>Timings: 7:00 PM to 4:00 AM </b></p><p>Job Type: Full-time</p><p>Pay: Up to Rs100,000.00 per month</p><p>Application Question(s):</p><ul><li>Only apply if you have experience with the drop shipping model in US market.</li><li>Are you comfortable for full time night shift on-site job in Gulberg 3, Lahore?</li></ul><p>Experience:</p><ul><li>Amazon Account Management: 4 years (Required)</li><li>Drop Shipping model in US Market: 2 years (Required)</li></ul><p>Work Location: In person</p>

Amazon Account Specialist

Umbra Solace

<p><b>Account Manager / Sales Support Specialist</b></p><p><b>Umbra Solace | Houston, TX 77038 | Full-Time 40-50 hours/week</b></p><p><b>About Us</b> Umbra Solace is a fast-growing architectural aluminum systems company based in Houston. We build innovative structural solutions and work directly with customers to bring their projects to life. If you're detail-oriented, technically curious, and thrive in a hands-on environment, we want to hear from you.</p><p><b>What You'll Do</b></p><ul><li>Build accurate parts lists and quotes based on customer project requirements</li><li>Work directly with customers and the sales team to scope projects and define solutions</li><li>Manage and update project records in our CRM</li><li>Interpret drawings and specifications to communicate clear product solutions</li><li>Support customer onboarding and training, both virtually and in the field</li><li>Continuously improve processes to keep things accurate and efficient</li></ul><p><b>What We're Looking For</b></p><ul><li>Experience in inside sales, project coordination, or operations &mdash; construction or materials industry a plus</li><li>Proficiency in Microsoft Office, especially Excel</li><li>CRM experience (any platform)</li><li>Strong communicator who can explain technical concepts clearly</li><li>Detail-oriented with the ability to juggle multiple projects at once</li><li>Self-starter who's comfortable in a fast-paced, growing company</li><li>Familiarity with AI tools to improve workflow efficiency is a bonus</li></ul><p><b>Why Umbra Solace?</b></p><ul><li>Direct impact on customer success and product adoption</li><li>Hands-on training and real field experience</li><li>Room to grow in a fast-moving company</li><li>Work on genuinely innovative structural systems</li></ul><p><b>To apply</b>, send your resume to hiring.umbrasolace@gmail.com</p><p>Pay: $50,000.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>Flexible schedule</li></ul><p>Work Location: In person</p>

Account Manager / Sales Support Specialist

Tabby | تابي

<div>
 <p>
  <strong>
   Department:
  </strong>
  Account Management
 </p>
 <p>
  <strong>
   Location:
  </strong>
  KSA
  <br/>
  <br/>
 </p>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  <br/>
  Workspace Type:
 </strong>
 [Onsite - Riyadh]
 <br/>
 <br/>
 <strong>
  <br/>
  Department:
 </strong>
 Key Account Management
 <br/>
 <br/>
 <strong>
  Job Overview:
  <br/>
 </strong>
 As an Account Management Specialist, you are a
 <strong>
  senior strategic anchor
 </strong>
 within our expanding KSA team. You will own our most complex, high-value merchant relationships, moving beyond account maintenance to become a
 <strong>
  commercial architect
 </strong>
 for their success. You are responsible for the full lifecycle of merchant growth&mdash;designing sophisticated upsell/cross-sell strategies and ensuring Tabby is a core component of their financial ecosystem. Beyond your portfolio, you will serve as a mentor to junior team members and a key collaborator with leadership to refine our operational blueprints as we scale in the Kingdom.
 <br/>
 <br/>
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   <strong>
    Strategic Portfolio Mastery:
   </strong>
   Drive the commercial roadmap for Tabby&rsquo;s most significant KSA merchants. Identify untapped revenue streams and execute high-level expansion strategies that align merchant business models with Tabby&rsquo;s evolving product suite.
  </li>
  <li>
   <strong>
    Executive-Level Alliances:
   </strong>
   Cultivate deep, trust-based partnerships with C-suite stakeholders and decision-makers. Serve as a consultant who provides macro-market insights, ensuring Tabby is positioned as a long-term strategic asset rather than just a payment provider.
  </li>
  <li>
   <strong>
    Operational &amp; Project Architecture:
   </strong>
   Own the design and execution of cross-functional projects across Product, Marketing, and Tech. You won't just participate; you will
   <strong>
    optimize the frameworks
   </strong>
   that improve merchant onboarding, retention, and lifecycle management.
  </li>
  <li>
   <strong>
    Predictive Analytics &amp; Storytelling:
   </strong>
   Leverage advanced data sets to build predictive models for account performance. You will lead high-impact Business Reviews (QBRs), translating raw metrics into compelling narratives that drive merchant ROI and preemptive churn mitigation.
  </li>
  <li>
   <strong>
    Mentorship &amp; Team Scaling:
   </strong>
   As a senior member of a pioneering KSA team, you will provide guidance and mentorship to Account Management Interns and Executives, helping to build a high-performance culture and standardized "best practices."
  </li>
  <li>
   <strong>
    High-Stakes Negotiation:
   </strong>
   Lead complex negotiations regarding contract renewals, specialized fee structures, and exclusive promotional partnerships to secure Tabby&rsquo;s market share while maintaining merchant profitability.
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills, Knowledge &amp; Expertise
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   <strong>
    Education:
   </strong>
   Bachelor&rsquo;s degree in Business, Economics, or a related quantitative field.
  </li>
  <li>
   <strong>
    Experience:
   </strong>
   <strong>
    2&ndash;5+ years
   </strong>
   of proven experience in Account Management, Strategic Sales, or Partnership Management (specifically within FinTech, E-commerce, or Payments).
  </li>
  <li>
   <strong>
    Commercial Expertise:
   </strong>
   A documented history of significantly growing high-value portfolios and exceeding complex KPIs.
  </li>
  <li>
   <strong>
    Advanced Analytical Rigor:
   </strong>
   Mastery in interpreting data and using visualization tools (Tableau/Looker) to drive commercial strategy.
  </li>
  <li>
   <strong>
    Influential Communication:
   </strong>
   Exceptional negotiation and presentation skills in both
   <strong>
    Arabic and English
   </strong>
   , with the ability to influence C-level stakeholders.
  </li>
  <li>
   <strong>
    Leadership Qualities:
   </strong>
   Demonstrated ability to lead projects independently and a passion for coaching/mentoring junior talent.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications:
 </strong>
 <ul>
  <li>
   Deep expertise in the
   <strong>
    KSA retail and e-commerce landscape
   </strong>
   .
  </li>
  <li>
   Experience in
   <strong>
    process automation
   </strong>
   or building CRM workflows from scratch.
  </li>
  <li>
   Advanced technical knowledge of payment integrations and API-led products.
  </li>
  <li>
   A "builder" mindset&mdash;excited by the challenge of scaling a new team in a high-growth market.
   <br/>
  </li>
 </ul>
</div>


Account Management Specialist

<div>
 <strong>
  Department:
 </strong>
 Account Management
 <br/>
 <br/>
 <strong>
  Employment Type:
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 KSA
 <br/>
 <br/>
 <strong>
  Reporting To:
 </strong>
 Faisal Aloreamh
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  Workspace Type:
 </strong>
 [Onsite - Riyadh]
 <br/>
 <br/>
 <strong>
  Department:
 </strong>
 Key Account Management
 <br/>
 <br/>
 As an Account Management Specialist, you are a
 <strong>
  senior strategic anchor
 </strong>
 within our expanding KSA team. You will own our most complex, high-value merchant relationships, moving beyond account maintenance to become a
 <strong>
  commercial architect
 </strong>
 for their success. You are responsible for the full lifecycle of merchant growth&mdash;designing sophisticated upsell/cross-sell strategies and ensuring Tabby is a core component of their financial ecosystem. Beyond your portfolio, you will serve as a mentor to junior team members and a key collaborator with leadership to refine our operational blueprints as we scale in the Kingdom.
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Strategic Portfolio Mastery: Drive the commercial roadmap for Tabby&rsquo;s most significant KSA merchants. Identify untapped revenue streams and execute high-level expansion strategies that align merchant business models with Tabby&rsquo;s evolving product suite.
  </li>
  <li>
   Executive-Level Alliances: Cultivate deep, trust-based partnerships with C-suite stakeholders and decision-makers. Serve as a consultant who provides macro-market insights, ensuring Tabby is positioned as a long-term strategic asset rather than just a payment provider.
  </li>
  <li>
   Operational &amp; Project Architecture: Own the design and execution of cross-functional projects across Product, Marketing, and Tech. You won't just participate; you will optimize the frameworks that improve merchant onboarding, retention, and lifecycle management.
  </li>
  <li>
   Predictive Analytics &amp; Storytelling: Leverage advanced data sets to build predictive models for account performance. You will lead high-impact Business Reviews (QBRs), translating raw metrics into compelling narratives that drive merchant ROI and preemptive churn mitigation.
  </li>
  <li>
   Mentorship &amp; Team Scaling: As a senior member of a pioneering KSA team, you will provide guidance and mentorship to Account Management Interns and Executives, helping to build a high-performance culture and standardized "best practices."
  </li>
  <li>
   High-Stakes Negotiation: Lead complex negotiations regarding contract renewals, specialized fee structures, and exclusive promotional partnerships to secure Tabby&rsquo;s market share while maintaining merchant profitability.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Skills, Knowledge &amp; Expertise
 <br/>
 <br/>
 <ul>
  <li>
   Education: Bachelor&rsquo;s degree in Business, Economics, or a related quantitative field.
  </li>
  <li>
   Experience: 2&ndash;5+ years of proven experience in Account Management, Strategic Sales, or Partnership Management (specifically within FinTech, E-commerce, or Payments).
  </li>
  <li>
   Commercial Expertise: A documented history of significantly growing high-value portfolios and exceeding complex KPIs.
  </li>
  <li>
   Advanced Analytical Rigor: Mastery in interpreting data and using visualization tools (Tableau/Looker) to drive commercial strategy.
  </li>
  <li>
   Influential Communication: Exceptional negotiation and presentation skills in both Arabic and English, with the ability to influence C-level stakeholders.
  </li>
  <li>
   Leadership Qualities: Demonstrated ability to lead projects independently and a passion for coaching/mentoring junior talent.
  </li>
  <li>
   Deep expertise in the KSA retail and e-commerce landscape.
  </li>
  <li>
   Experience in process automation or building CRM workflows from scratch.
  </li>
  <li>
   Advanced technical knowledge of payment integrations and API-led products.
  </li>
  <li>
   A "builder" mindset&mdash;excited by the challenge of scaling a new team in a high-growth market.
   <br/>
  </li>
 </ul>
</div>


Silo

<div>
 <strong>
  About Silo
  <br/>
  <br/>
 </strong>
 <em>
  <strong>
   <strong>
    Help us rebuild the oldest system in the world - the agricultural supply chain
    <br/>
    <br/>
   </strong>
  </strong>
 </em>
 Silo builds technologies which bring efficiency and transparency to the agricultural supply chain. Our modern ERP dramatically increases profits, improves product freshness, and reduces food waste for wholesalers, distributors, shippers, and importers.
 <br/>
 <br/>
 We are a highly motivated team of engineers, designers, business and agricultural specialists taking on the challenge of transforming a centuries old industry. We are looking for self-motivated team members who crave a challenge and feel energized to work cross functionally to realize Silo&rsquo;s enormous potential.
 <br/>
 <br/>
 <strong>
  <strong>
   Why Silo
   <br/>
   <br/>
  </strong>
 </strong>
 We will work hard to make sure your decision to join us is worthwhile and rewarding. You&rsquo;ll learn how a start-up operates and learn skills that will help you at any point in your career. You will be empowered to take initiative and get support to execute an idea from beginning to the end.
 <br/>
 <br/>
 <strong>
  <strong>
   SILO TECHNOLOGIES | PET TIGER
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  <strong>
   Customer Support Specialist
   <br/>
   <br/>
  </strong>
 </strong>
 Full-Time | Remote (California). Candidates residing in Fresno, CA, will be required to work in-person. | $21&ndash;$24/hr DOE
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Pet Tiger, now part of Silo Technologies, is the leading agricultural labor management platform built for growers, packers, shippers, and distributors across California's Central Valley and beyond. We're looking for a reliable, customer-focused
 <strong>
  <strong>
   Customer Support Specialist
  </strong>
 </strong>
 to join our in-person team in Fresno and serve as a primary point of contact for our customers. This is a great opportunity for someone who enjoys problem-solving, working with people, and growing with a fast-moving SaaS company in the agriculture industry.
 <br/>
 <br/>
 <strong>
  <strong>
   Position Details
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Location: Remote (California). Candidates residing in Fresno, CA, will be required to work in-person.
  </li>
  <li>
   Schedule: Full-Time (Monday&ndash;Friday, standard business hours)
  </li>
  <li>
   Compensation: $21&ndash;$24/hour depending on experience
  </li>
  <li>
   Employment Type: Direct Hire (Full-Time Employee)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the first point of contact for inbound customer support calls, emails, and tickets from Pet Tiger customers
  </li>
  <li>
   Triage, prioritize, and resolve issues related to timekeeping, attendance tracking, workforce management, and platform configuration
  </li>
  <li>
   Log and manage tickets in our support system, maintain response SLAs, and escalate unresolved technical issues to the product/engineering team with clear documentation
  </li>
  <li>
   Communicate with customers using a sense of urgency and professionalism, setting clear expectations on timelines and resolution
  </li>
  <li>
   Develop deep platform knowledge of Pet Tiger (desktop, reports, and mobile components)
  </li>
  <li>
   Flexible and ready to engage and support customers as Pet Tiger transitions from desktop to cloud-based software
  </li>
  <li>
   Cross-train on Tiger Jill software
  </li>
  <li>
   Cross-train on the Silo platform
  </li>
  <li>
   Contribute to and maintain the customer knowledge base with FAQs, how-to guides, and troubleshooting articles
  </li>
  <li>
   Triage inbound sales inquiries, gathering customer and contact information and needs before routing to the appropriate sales team member
  </li>
  <li>
   Participate in team standups, Customer Engagement team meetings, and training sessions
  </li>
  <li>
   Provide light implementation support and coordination with Finance on invoicing questions during the company integration period (transitional)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   What We're Looking For
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   1&ndash;3 years of experience in a customer support, customer service, or account support role
  </li>
  <li>
   Strong written and verbal communication skills
  </li>
  <li>
   Capable of handling phone-based, email, and chat support
  </li>
  <li>
   Strong learner able to pick up and navigate software platforms
  </li>
  <li>
   Organized and detail-oriented with the ability to manage multiple open issues simultaneously
  </li>
  <li>
   Must be located in or able to commute to Fresno, CA &mdash; this is an in-person role
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Strongly Preferred
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bilingual in English and Spanish &mdash; many of our customers operate in agricultural labor environments where Spanish is the primary language
  </li>
  <li>
   Technical support and troubleshooting experience
  </li>
  <li>
   Familiarity with agricultural operations, labor management, or field workforce tools
  </li>
  <li>
   Experience with HubSpot service hub, Zendesk, or similar support ticketing platforms
  </li>
  <li>
   Familiarity with HubSpot CRM or other similar customer management platforms
  </li>
  <li>
   Prior exposure to SaaS platforms or B2B software support
  </li>
 </ul>
</div>


Customer Support - Pet Tiger

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Customer Support - Pet Tiger