account support specialist

TEEMA

<div><p><b>Job Summary</b></p><p>
ACE Account Service Desk Specialist</p><p>
TEEMA</p><p>
Full-time</p><p>
Hybrid | Orlando, FL, United States</p><p><b>
ACE Account Service Desk Specialist II (Tier 2 Support)</b><br>
<i>Primarily Remote | Ashburn, VA / Orlando, FL / San Antonio, TX</i><br>
<i>24/7 Rotating Shift Environment</i></p><p>
Join a mission-driven technical support team supporting the <b>Automated Commercial Environment (ACE)</b> &mdash; the U.S. government&rsquo;s primary trade processing platform used to manage imports, exports, cargo processing, trade compliance, and enforcement activities.</p><p>
In this Tier 2 support role, you will provide advanced assistance to a large user community that includes government agencies, trade partners, importers, exporters, and customs personnel. You&rsquo;ll troubleshoot technical and operational issues related to the ACE platform, respond to calls and email inquiries, and help users navigate portal functionality, reporting tools, and account-related processes.</p><p>
Key responsibilities include supporting user enrollment, account activation, access management, and portal administration for both government and trade users. You&rsquo;ll also assist with documentation updates, knowledge management contributions, urgent incident response, and ongoing platform training to maintain technical proficiency.</p><p>
This role is ideal for candidates who enjoy solving problems, delivering exceptional customer service, and supporting complex, high-visibility systems in a fast-paced operational environment.</p><p><b>
Qualifications:</b></p><ul><li><p>
2+ years of IT help desk, technical support, or customer support experience</p></li><li><p>
Experience supporting web portals, business applications, or account management processes</p></li><li><p>
Strong troubleshooting, communication, documentation, and customer service skills</p></li><li><p>
Bilingual English/Spanish fluency required</p></li><li><p>
Ability to work rotating schedules, including evenings, weekends, and holidays</p></li><li><p>
U.S. Citizenship required; ability to pass a federal background investigation</p></li></ul><p><b>
Preferred:</b></p><ul><li><p>
Experience with ACE (Automated Commercial Environment) or trade compliance systems</p></li><li><p>
Familiarity with import/export processes, customs operations, or government programs</p></li><li><p>
ServiceNow or ITSM platform experience</p></li><li><p>
Prior federal, DHS, or regulatory environment experience</p></li><li><p>
HDI or related support certifications</p></li></ul><p>
This is a strong opportunity for technical professionals seeking impactful work supporting critical trade and customs operations nationwide.</p>
#Workwolf</div>

ACE Account Service Desk Specialist TIER 2

Heartland Coca-Cola Bottling Company, LLC

<div><p><b>Join the team at Heartland Coca-Cola Bottling Company!</b></p><p></p><p><br>
Days/Hours of Work:</p><div><div><div><h3 class="jobSectionHeader"><b>
Job Summary</b></h3></div><div><p>
Account Specialists are responsible for taking face-to-face orders at accounts within an assigned geography. The Account Specialist develops strong relationships with customers by providing excellent customer service and timely communication. Responsible for servicing the outlet to include merchandising and rotating our product, along with building displays and maintaining point-of-sale.
</p></div></div><div><div><h3 class="jobSectionHeader"><b>Job Responsibilities</b></h3></div><div><ul><li>
Visit assigned accounts to create and transmit product orders. Manage and record product inventory and ensure proper rotation of replacement stock. Work with store personnel to ensure order accuracy.
</li><li>Utilize the company-provided look of success to execute customer approved programs in assigned accounts. Reference files and tools should be used to create accurate orders.</li><li>
Build effective relationships with store personnel to assure superior customer satisfaction. Meet the customer&rsquo;s expectations through daily communication, problem resolution, and appropriate follow-up.
</li><li>Maintain and merchandise product in beverage sections and throughout accounts, including shelf allocation and cold equipment.
</li><li>Transports, replaces, and maintains point of sale advertising.
</li><li>Maintain clean and organized backrooms and manage trade breakage.</li><li>
Follow established procedures and policies in relation to accurate time recording and safety standards.</li></ul></div></div><div><div><h3 class="jobSectionHeader"><b>
Job Requirements</b></h3></div><div><ul><li>
High School Diploma or GED preferred.</li><li>
Minimum of one year of work experience required.</li><li>
Merchandising or retail experience required; working knowledge of customer ads and sale items preferred.</li><li>
Basic computer application and technology skills.</li><li>
Prior experience using pallet jack preferred. Ability to obtain PIT (Powered Industrial Truck) certification upon hire is required.</li><li>
Valid Driver's License, current vehicle liability insurance, driving record within policy guidelines including no major violations within the last three years.</li></ul></div></div><div><div><h3 class="jobSectionHeader"><b>
Physical Requirements</b></h3></div><div><ul><li>
Speaking: Constantly (investigates, negotiates, recommends, reports, etc.)</li><li>
Acute Vision: Constantly (observing both near and far, reading documents)</li><li>
Typing: Frequently using electronic devices for day-to-day business (email, reports, texting)</li><li>
Mobility: Frequent travel throughout customer locations (walking in backrooms, aisles, greeting customers)</li><li>
Bending/Squatting: Frequently (looking in racks at all levels, ordering product, counting cases, checking dates)</li><li>
Lifting: Frequent- Lift 40 lbs. or less (full cases of product)</li><li>
Pushing/pulling: Frequent use of manual carts</li><li>
Travel: constant travel between customer locations</li></ul></div></div></div><p><b>
Pay: </b>$21.25 an hour</p><p></p><p><b><br>
About Heartland Coca-Cola</b></p><p>
Heartland Coca-Cola Bottling Company produces, sells, and distributes the highest quality and best tasting Coca-Cola and Monster Beverages across the states of Kansas, Missouri, and Illinois. Our brand offerings provide multiple beverage options in non-alcoholic categories including sparkling soft drinks, water, ingredient enhanced, isotonics, tea, energy, juice, coffee and nutrition. We value our people, customers and community which drives our passion to work and win together as a team.</p><p><b>
Benefits and Other Information</b></p><p>
We offer a competitive benefits package to full-time employees including medical, dental, and vision insurance, life insurance, 401(k), paid time off, wellness programs and tuition reimbursement. Part-time employees are eligible for paid time off, 401(k), and tuition reimbursement.</p><p>
Pre-employment background check is required.</p><p>
Heartland Coca-Cola is an Equal Opportunity Employer (EOE), and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, and any other class protected by law. Veteran friendly.</p><p></p><p><b><br>
Requisition ID:</b> 257890<br>
<b>Company:</b> Heartland Coca-Cola Bottling Company, LLC</p></div>

Account Specialist Relief - KC METRO

SteepRock Inc

<p>Are you the person everyone turns to when something needs to get done, figured out, or fixed?</p><p>When there's no instruction manual, is your first instinct to build one?</p><p>Can you lock in, block out the noise, and tackle a high-volume workload with focus and precision?</p><p>Do you take pride in crossing every item off your to-do list?</p><p><b>If so, we'd love to meet you.</b></p><p>We're looking for a Client Services Representative to join our growing team supporting biopharmaceutical clients and their end users. In this role, you'll serve as a critical operational partner&mdash;helping clients navigate our SaaS platform, resolving support requests, managing user access, maintaining data accuracy, and ensuring a seamless client experience.</p><p>This is more than a support role. It's an opportunity to build a career in healthcare technology and client services, with a defined growth path into Client Services Liaison, Client Engagement, and Implementation positions.</p><p><b>What You'll Do</b></p><p><b>Support Clients and End Users</b></p><p>● Serve as a first point of contact for client and end-user questions via phone and email.</p><p>● Resolve routine platform and workflow questions quickly and accurately.</p><p>● Monitor shared support channels and ensure timely follow-up and issue resolution.</p><p>● Escalate more complex issues to the appropriate internal teams.</p><p><b>Keep Operations Running Smoothly</b></p><p>● Provision and maintain user accounts, permissions, and territory assignments.</p><p>● Manage onboarding, offboarding, and user access updates.</p><p>● Maintain client data within the platform.</p><p>● Generate recurring and ad hoc reports.</p><p>● Enter and manage support tickets through completion.</p><p><b>Drive Accuracy and Compliance</b></p><p>● Maintain clear documentation of support activities.</p><p>● Help ensure AI-assisted tools provide accurate and useful responses to client questions.</p><p>● Assist with compliance-related processes within a regulated environment.</p><p>● Monitor support metrics and help ensure service commitments are met.</p><p><b>Improve the Client Experience</b></p><p>● Create and update user guides, training materials, and knowledge base articles.</p><p>● Leverage AI-enabled tools to enhance efficiency and improve response quality.</p><p>● Identify opportunities to streamline processes and improve service delivery.</p><p><b>What We're Looking For</b></p><p>● Bachelor's degree preferred; equivalent experience considered.</p><p>● 1&ndash;3 years of experience in client services, customer success, account support, or related fields.</p><p>● Experience working with SaaS platforms or support systems preferred.</p><p>● Strong written and verbal communication skills.</p><p>● Exceptional organizational skills and the ability to manage multiple priorities simultaneously.</p><p>● Comfort using technology and AI-assisted tools to improve productivity.</p><p>● Exceptional attention to detail and commitment to accuracy.</p><p>● A proactive, resourceful mindset with the ability to research issues and solve problems independently.</p><p>● Ability to thrive in a collaborative, remote environment.</p><p><b>Experience supporting enterprise SaaS clients within healthcare, life sciences, or other</b></p><p><b>regulated industries is a plus.</b></p><p><b>Compensation &amp; Benefits</b></p><p>● Base Salary: $52,000 &ndash; $68,000, depending on experience</p><p>● Monthly performance bonus opportunities</p><p>● Comprehensive health benefits</p><p>● 401(k) with company match</p><p>If you're looking for a role where you can make an impact, continue to learn, and grow your career alongside a supportive team, we'd love to hear from you.</p><p>Equal Opportunity Employer</p><p>Job Type: Full-time</p><p>Pay: $52,000.00 - $68,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Customer service: 2 years (Required)</li><li>AI tools: 1 year (Required)</li></ul><p>Work Location: Remote</p>

Customer Service Representative

Macrise Tech Solutions

<p>Patient Billing &amp; Account Services Specialist</p><p>The Patient Billing &amp; Account Services Specialist is responsible for managing patient financial communications, payment processing, account maintenance, and billing support activities. This role requires strong customer service skills, attention to detail, and the ability to effectively resolve billing inquiries while ensuring accurate account management and timely payment collection. The position supports overall revenue cycle performance by maintaining accurate financial records and providing exceptional patient assistance.</p><p>Key ResponsibilitiesPatient Communication &amp; Account Support</p><ul><li>Conduct outbound outreach to patients regarding outstanding balances, payment reminders, account updates, and billing-related matters.</li><li>Respond to inbound patient inquiries concerning billing statements, account balances, payment arrangements, and general account questions.</li><li>Provide professional, courteous, and empathetic customer service while addressing patient concerns and offering accurate billing information.</li><li>Assist patients in understanding payment options, financial responsibilities, and available payment solutions.</li></ul><p>Billing &amp; Payment Processing</p><ul><li>Accurately post insurance and patient payments within the practice management and billing systems.</li><li>Process manual payments and receipts while ensuring all financial transactions are properly documented and reconciled.</li><li>Generate, distribute, and monitor electronic billing statements in a timely manner.</li><li>Establish, maintain, and monitor patient payment plans according to organizational policies and guidelines.</li><li>Process recurring and scheduled payment plan transactions while ensuring accurate posting and account reconciliation.</li></ul><p>Account Maintenance &amp; Reconciliation</p><ul><li>Review patient accounts to identify payment posting discrepancies, resolve errors, and perform necessary account adjustments.</li><li>Maintain accurate and current patient demographic, insurance, and financial information within the billing system.</li><li>Document all billing activities, account updates, patient communications, and payment transactions thoroughly and accurately.</li><li>Perform routine account audits to ensure data integrity and financial accuracy.</li></ul><p>Encounter Review &amp; Documentation Management</p><ul><li>Review patient encounters to verify accurate charge capture and alignment with services rendered.</li><li>Collaborate with clinical, administrative, and billing teams to resolve incomplete, missing, or inaccurate encounter documentation.</li><li>Maintain organized and up-to-date billing records within the practice management system.</li><li>Support compliance initiatives by ensuring proper documentation and record retention standards are maintained.</li></ul><p>Core Competencies</p><ul><li>Strong knowledge of medical billing, patient accounts, and revenue cycle processes.</li><li>Excellent communication, customer service, and conflict-resolution skills.</li><li>High attention to detail and accuracy in payment posting and account reconciliation.</li><li>Ability to manage multiple priorities while meeting deadlines.</li><li>Proficiency with electronic health records (EHR), practice management, and billing systems.</li></ul><p>Pay: Rs40,000.00 - Rs70,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Wapda Town: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Application Question(s):</p><ul><li>Willing to work the night shift, Wapda Town, Lahore?</li></ul><p>Experience:</p><ul><li>Medical Billing: 1 year (Preferred)</li></ul><p>Language:</p><ul><li>English (Preferred)</li></ul><p>Work Location: In person</p>

Medical Billing & Collections Specialist

SMP Health

<p></p><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>WHAT YOU CAN EXPECT</b><b> FROM SMP HEALTH</b></h2></div></div><h6 class="jobSectionHeader"><b>
Below is a list of available benefits for those working 15 hours or more per week:</b></h6></div></div></div></div><div></div><div><div><div><div><div><div><div><div>
</div></div></div><div><h6 class="jobSectionHeader"><b>
HEALTH INSURANCE</b></h6></div></div><div><div><p>
Employees working 60 hours or more in a 2-week pay period are eligible for health insurance. Please see your Human Resources Specialist regarding plan benefits and enrollment criteria. We also offer Dental and Vision plans for eligible employees.</p></div></div></div></div></div><div><div><div><div><div><div><div><br>
</div></div></div><div><h6 class="jobSectionHeader"><b>
HEALTH SAVINGS ACCOUNT (HSA)</b></h6></div></div><div><div><p>
SMP Health provides a high deductible health care plan with an HSA. Please see your Human Resources Specialist regarding plan benefits and enrollment criteria.</p></div></div></div></div></div></div><div><div><div><div><div><div><div><div><br>
</div></div></div><div><h6 class="jobSectionHeader"><b>
FLEXIBLE SPENDING ACCOUNTS (FSA)</b></h6></div></div><div><div><p>
If you do not have an HSA, you might consider a Flexible Spending Account, which provides you with the opportunity through payroll deduction to set aside a portion of what would have been taxable income and deposit the money into a Personal Reimbursement Account to be used for medical expenses.</p></div></div></div></div></div><div><div><div><div><div><div><div><br>
</div></div></div><div><h6 class="jobSectionHeader"><b>
RETIREMENT AND THE 401(K) SAVINGS PLAN</b></h6></div></div><div><div><p>
A 3% contribution is provided by the SMP Health at no cost to the employee. The 3% contribution is based on an employee&rsquo;s gross earnings after one year of service by the SMP facility. To meet eligibility requirements, employees must complete 1,000 hours of service within a 12-month period, and the employee must be 21 years of age.</p></div></div></div></div></div></div><div><div><div><div><div><div><div><div><br>
</div></div></div><div><h6 class="jobSectionHeader"><b>
SHORT TERM DISABILITY PROGRAM</b></h6></div></div><div><div><p>
A serious medical condition can result in the loss of income that is important to you. The disability plans administered by SMP Health will help to provide protection during such an event.</p></div></div></div></div></div><div><div><div><div><div><div><div><br>
</div></div></div><div><h6 class="jobSectionHeader"><b>
SERVICE AWARDS</b></h6></div></div><div><div><p>
In recognition of service to SMP Health, you will receive recognition after the following continuous years of service: 3, 5, 10, 15, 20, etc. Each milestone in your service at SMP Health System will be recognized by your facility.</p></div></div></div></div></div></div><div><div><div><div><div><div><div><div><br>
</div></div></div><div><h6 class="jobSectionHeader"><b>
EMPLOYEE ASSISTANCE PROGRAM (EAP)</b></h6></div></div><div><div><p>
Through LiveWell Solutions (our Employee Assistance Program), SMP Health provides a valuable benefit to you and your family members by making available independent and objective counseling or referral for marital, family, legal, financial, emotional, and chemical dependency problems.</p></div></div></div></div></div><div><div><div><div><div><div><div>
</div></div></div><div><h6 class="jobSectionHeader"><b>
STUDENT LOAN REIMBURSEMENT</b></h6></div></div><div><p>
Eligible employees can receive up to $5,000 per year in student loan reimbursement for qualifying degrees, available after one year of continuous service.</p></div></div></div></div></div><div><div><div><div><div><div><div><div>
</div></div></div><div><h6 class="jobSectionHeader"><b>
ON-SITE CHILD DAYCARE</b></h6></div></div><div><div><p>
SMP Health &ndash; St. Catherine South has an onsite licensed child daycare available for employees&rsquo; children ages infant through Pre-K. SMP Health &ndash; St. Catherine South provides this service as a benefit for our employees at a reduced rate.</p></div></div></div></div></div><div><div><div><div><div><div><div><br>
</div></div></div><div><h6 class="jobSectionHeader"><b>
PAID TIME OFF (PTO) &amp; HOLIDAYS</b></h6></div></div><div><p>
Paid Time Off is provided to each employee in a benefit-eligible position of at least 15 hours per week. It is an account in which all earned credit for vacation, holidays, and short-term sick time accumulates. PTO is earned at a set ratio which increases with years of service.</p><p>
There are 7 holidays per year. Hourly employees will receive 1 &frac12; times their regular rate of pay for working on a paid holiday.</p></div></div></div></div></div></div><div></div>
<br><div><div>Senior Revenue Cycle Specialist </div><div>Full-time</div><div> 8:00am-4:30pm</div><div> $28+ per hour, with opportunities for higher compensation based on relevant experience.</div><div> The Senior Revenue Cycle Specialist is responsible for managing resident billing, collections, reimbursement, and accounts receivable functions in a long-term care setting. This role ensures accurate and timely billing for Medicare, Medicaid, private pay, VA, and other payer sources while maintaining compliance with applicable regulations. The Senior Revenue Cycle Specialist serves as a key liaison between the facility, residents, families, and external agencies to support financial operations, reimbursement, and customer service. This position requires strong analytical and problem-solving skills to effectively manage complex payer requirements, resident account issues, and reimbursement processes.</div></div>

Senior Revenue Cycle Specialist

Professional Search Group - OC

<div>
 <p>
  <strong>
   Professional Search Group (PSG)
  </strong>
  is seeking a highly motivated and detail-oriented
  <strong>
   Accounts Payable Specialist
  </strong>
  to join our client's finance team. In this dynamic role, the
  <strong>
   Accounts Payable Specialist
  </strong>
  will be responsible for managing the company&rsquo;s outgoing payments, ensuring accuracy and compliance with financial policies and regulations. The
  <strong>
   Accounts Payable Specialist
  </strong>
  expertise will help streamline our accounts payable processes, support financial reporting, and maintain strong vendor relationships. This
  <strong>
   Accounts Payable Specialist
  </strong>
  position offers an exciting opportunity to contribute to a fast-paced organization committed to excellence in financial management and operational efficiency.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Process 70&ndash;100 invoices daily in a multi-step accounts payable workflow, including receipt, routing for purchase order (PO) matching, data entry, verification, approvals, and payment processing.
  </li>
  <li>
   Perform account reconciliations and resolve discrepancies related to accounts payable transactions.
  </li>
  <li>
   Prepare and review journal entries related to accounts payable activities, maintaining accuracy in the general ledger.
  </li>
  <li>
   Ensure compliance with GAAP (Generally Accepted Accounting Principles) and SOX (Sarbanes-Oxley Act) requirements during all financial processes.
  </li>
  <li>
   Manage vendor setup, maintenance, and communication within HRIS systems like UltiPro or ADP, ensuring accurate data entry and record keeping.
  </li>
  <li>
   Assist with month-end closing procedures by reconciling accounts receivable and payable, supporting audit requests, and preparing detailed reports.
  </li>
  <li>
   Collaborate with cross-functional teams including human resources, payroll management, and corporate accounting to ensure seamless financial operations.
  </li>
 </ul>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Proven experience in accounts payable processing within a corporate or public accounting environment.
  </li>
  <li>
   Strong understanding of accounting concepts such as debits &amp; credits, double entry bookkeeping, and general ledger reconciliation.
  </li>
  <li>
   Proficiency with accounting software including Workday, QuickBooks, Sage, PeopleSoft, Ceridian, or similar platforms.
  </li>
  <li>
   Familiarity with financial concepts such as analysis skills, journal entries, account reconciliation, and data entry accuracy.
  </li>
  <li>
   Knowledge of payroll management systems like Kronos or UltiPro is a plus.
  </li>
  <li>
   Experience working with compliance standards such as SOX and GAAP is highly desirable.
  </li>
  <li>
   Excellent organizational skills with attention to detail; ability to perform 10-key typing efficiently.
  </li>
  <li>
   Bachelor&rsquo;s degree is required, preferably in Finance or Accounting
  </li>
  <li>
   Strong communication skills to collaborate effectively across departments including human resources and governmental agencies if needed
   <strong>
    .
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Apply for this amazing opportunity today!
  </strong>
 </p>
 <p>
  Donovan Aranda
 </p>
 <p>
  Division Manager
 </p>
 <p>
  donovan.aranda@us-psg.com
 </p>
</div>


Accounts Payable Specialist

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10000 account support specialist jobs Near Me

ACE Account Service Desk Specialist TIER 2

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Customer Service Representative

Medical Billing & Collections Specialist

Senior Revenue Cycle Specialist

Accounts Payable Specialist