accounts supervisor

Rapid City Medical Center

<div>Rapid City Medical Center is seeking a detail-oriented, customer-focused individual to join our Business Office in a full-time Patient Accounts Supervisor role. This vital position plays a key role in supporting patients and staff by providing clear, accurate, and compassionate assistance with billing-related inquiries&mdash;all while delivering exceptional customer service. 
Who We Are

Rapid City Medical Center is a physician clinic dedicated to excellence, choice, and patient-centered care. We prioritize building strong relationships with our patients, partnering with them throughout their health journey. Our team of 90 physicians and advanced practice providers, supported by over 400 employees, combines leading-edge technology with medical expertise to ensure efficient and effective appointments and smooth insurance interactions. 
We thrive on collaborating with smart, compassionate individuals. Our work can be challenging, but we are motivated by serving our families, friends, and community in meaningful ways. We value work-life balance and career satisfaction, offering competitive wages, exceptional benefits, and a workplace where you can feel proud of your contributions. 
ESSENTIAL FUNCTIONS:
<ul><li>Recruit, train, and lead staff to ensure efficient utilization of resources, including implementation of performance incentives, recognition programs, and disciplinary actions as needed.</li>
<li>Foster professional development for self and team members.</li>
<li>Collaborate with Business Office teams and clinic departments to achieve collection goals.</li>
<li>Work closely with all team members to ensure patient concerns are addressed professionally and promptly.</li>
<li>Promote excellence in customer service through clear, effective communication with patients and internal departments.</li>
<li>Oversee timely and professional handling of all claim balances, including claim submissions, patient statements, and collection account processes.</li>
<li>Monitor trends in claim denials and processing. Promptly report any concerns related to potential fraud, abuse, or overpayments.</li>
<li>Collaborate closely with all revenue cycle management to ensure that errors are communicated in a timely manner.</li>
<li>Continuously train and monitor staff to ensure comprehensive understanding of RCMC&rsquo;s financial policies and Business Office workflows.</li>
<li>Track and report team productivity to ensure performance standards are met consistently.</li>
<li>Conduct regular audits of team activities to ensure accuracy and compliance.</li>
<li>Ensure full compliance with HIPAA guidelines across all teams.</li>
<li>Oversee the professional and timely processing of medical record requests.</li>
<li>Uphold confidentiality of patient, staff, and organizational information.</li>
<li>Perform additional duties as assigned.</li></ul> 


EDUCATION &amp; EXPERIENCE:
<ul>
<li>High school degree or equivalent.</li>
<li>Experience with supervising staff.</li>
<li>Minimum of four years of experience within a medical office setting.</li>
<li>Preferred experience in working directly with patients regarding benefits and collecting patient balances.</li></ul> 


KNOWLEDGE:
<ul><li>Knowledge of medical terminology, billing and collection practices.</li>
<li>Knowledge of health insurance processing and the ability to read and interpret an explanation of benefits (EOB).</li>
<li>Basic knowledge of Microsoft Word and Excel.</li>
<li>Knowledge of HIPAA.</li>
<li>Knowledge of payer benefits.</li></ul> 


SKILLS &amp; ABILITIES:
<ul>
<li>Proven ability to assess and manage department workload and workflows to optimize staff efficiency.</li>
<li>Skilled in setting productivity standards and establishing timelines for task completion.</li>
<li>Demonstrated ability to manage multiple projects simultaneously in a deadline-driven environment.</li>
<li>Effective at identifying process inefficiencies and implementing corrective actions.</li>
<li>Strong multi-tasking skills; able to adapt to shifting priorities under pressure.</li>
<li>Excellent verbal and written communication skills, with the ability to build and maintain cooperative relationships with patients, families, physicians, staff, and other stakeholders.</li>
<li>Detail-oriented with the ability to conduct thorough reviews of patient charts.</li>
<li>Highly organized with strong problem-solving capabilities.</li>
<li>Proficient in resolving disputes professionally and effectively.</li></ul> 


ENVIRONMENTAL/WORKING CONDITIONS:
<ul><li>Work is performed in an office environment.</li>
<li>Frequent contact with employees.</li>
<li>Frequent interruptions.</li>
<li>Minimal exposure to communicable diseases.</li></ul> 


PHYSICAL/MENTAL DEMANDS:
<ul><li>Primarily a sedentary role, requiring the ability to sit for extended periods.</li>
<li>Occasionally required to lift and/or move up to 10 pounds.</li>
<li>Must be able to talk, listen, and speak clearly on telephone.</li>
<li>Requires manual dexterity for computer keyboard use.</li></ul> 


This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.</div>

Patient Accounts Supervisor

Reliant Care Management Company

<div>About Us:
At the core of Reliant Care Management Company exists a foundation rooted in integrity, work ethic, and competence. These pillars generate the inertia that produce our organization's results. Every action taken, big or small, is based on the premise of &quot;doing the right thing period close quotations&quot;.
We are currently seeking a Accounts Payable Supervisor.
As our Accounts Payable Supervisor, you'll lead a dynamic team while implementing best practices that ensure our vendor relationships and financial processes deliver maximum value to the organization. 
Qualifications:<ul><li>
Bachelor&rsquo;s Degree preferred; Associate&rsquo;s Degree or equivalent experience accepted</li><li>
3+ years of accounts payable experience</li><li>
1+ years of supervisory experience</li></ul>
Advanced Expertise In:<ul><li>
Accounts payable team management</li><li>
Process optimization and workflow design</li><li>
Vendor relationship management</li><li>
ERP and accounting software systems</li><li>
Payment approval protocols</li><li>
Reconciliation processes</li><li>
Financial reporting and analysis</li><li>
Team development and coaching</li></ul>
Ideal Candidate Profile:<ul><li>
Natural leader with exceptional attention to detail</li><li>
Thrives under pressure and consistently meets deadlines</li><li>
Outgoing personality with strong communication skills for vendors, team members, and senior leadership</li><li>
Strategic problem-solver who can transform accounts payable from a cost center into a value driver</li><li>
Proficient in advanced Excel and accounting software systems</li><li>
Competitive spirit with a drive for efficiency improvements</li><li>
Hands-on leader willing to roll up their sleeves to support the team</li></ul> 
Benefits:<ul><li>
Health Insurance</li><li>
Dental Insurance</li><li>
Disability Insurance</li><li>
Vision Insurance</li><li>
Employee Assistance Program</li><li>
401(k)</li><li>
Life Insurance</li><li>
Paid Time Off</li></ul>
Additional Benefits:<ul><li>
Telemedicine: $0 co-pay for telemedicine appointments, providing easy access to medical consultations from the comfort of your home.</li><li>
Unlimited Assistance: Receive unlimited support for legal, financial, childcare, elder care, and more&mdash;designed to support your personal and family well-being.</li><li>
Mayo Clinic Programs: Access exclusive programs from the Mayo Clinic, including resources for workouts, lifestyle, mental health, and diet to promote a balanced and healthy lifestyle.</li></ul>
These additional benefits are available to you without reducing your take-home pay! 
We only accept resumes and applications submitted directly through our Applicant Tracking System for posted positions. We do not accept unsolicited resumes from third-party agencies, recruiters, or staffing firms. Company employees and hiring managers are not authorized to enter into agreements or otherwise bind the company with respect to recruiting services. Any resumes submitted without a signed written agreement by the Executed Vice President of Recruitment will be considered unsolicited, and no fees will be owed.</div>

Accounts Payable Supervisor

JBS Foods

<div>Description 
 
 
Accounts Payable Supervisor 
Purpose and Scope/General Summary: We are looking for an Accounts Payable Supervisor to join our team onsite in Greeley, CO. 
We are looking for a self-motivated, analytical, and detail-oriented individual to join our Shared Services team onsite at our corporate office in Greeley, CO. This person will maintain long-term relationships with Business-to-Business Accounts Receivable teams. This is a full-time, Monday-Friday position, which includes benefits. 
Responsibilities:<ul><li>
Daily management of the department in the absence of the Accounts Payable Manager
</li><li>Leadership for AP Freight/Non-PO team
</li><li>Directly supervise 4 team members
</li><li>Reporting and trend analysis to identify DPO opportunities
</li><li>Assist with the collection of audit documentation
</li><li>Provide analytics and identify process improvement opportunities
</li><li>Responsible for updating Accounts Payable operating procedures
</li><li>Mentor and assist team members with difficult accounts
</li><li>Develop and implement process improvement reduction strategies
</li><li>Limited night/weekend availability may be required for projects
</li><li>Main point of contact for AP projects and improvements
</li><li>Meet with various levels of financial and sales management to discuss accounts
</li><li>Other duties as assigned</li></ul> 
Qualifications:
<ul><li>One or more years of internal JBS/PPC experience preferred
</li><li>Bachelor&rsquo;s Degree in related field preferred, or related Accounts Payable experience
</li><li>Experience in Microsoft Excel and Word required
</li><li>Experience with SAP preferred
</li><li>Excellent written and verbal communication skills
</li><li>Ability to work in a fast paced, team-based environment
</li><li>Ability to apply good judgment and professional integrity in decision making</li><li>
Can perform the functions of the job with or without a reasonable accommodation</li><li>
As a salaried position with the company, you may be required to travel at some point to other facilities, to attend Company events, or as a representative of the Company in other situations. Unless otherwise specified in this posting, the amount of travel may vary and the most qualified candidate must be willing and able to travel as business needs dictate.</li></ul> 
The applicant who fills this position will be eligible for the following compensation and benefits:<ul><li>
Benefits: Vision, Medical, and Dental coverage begin after 60 days of employment;</li><li>
Paid Time Off: sick leave, vacation, and 6 company observed holidays;</li><li>
401(k): company match begins after the first year of service and follows the company vesting schedule;
</li><li>Base salary range of $58,000 - $60,000;
</li><li>Incentive Pay: This position is eligible to participate in the Company&rsquo;s annual bonus plan, the amount of bonus varies and is subject to the standard terms and conditions of the incentive program; and
</li><li>Career Development: Our company is dedicated to supporting professional growth by offering continuous learning opportunities and a focus on career growth through various learning and development programs.</li></ul> 
For individuals assigned and/or hired to work in states where it is required by law to include a reasonable estimate of the compensation for any given position, compensation ranges are specific to those states and takes into account various factors that are considered in making compensation decisions, including but not limited to a candidate&rsquo;s relevant experience, qualifications, skills, competencies, and proficiencies for the role. 
This position does not have an application deadline. We will continue to recruit until the position has been filled. 
The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work. 
About us: JBS USA is a leading global food company providing diversified, high-quality products to customers in approximately 100 countries on six continents. Our team members and facilities in the United States allow us to offer a diverse portfolio of fresh, value added and branded beef, pork, chicken and prepared foods products. JBS USA is also the majority shareholder of Pilgrim&rsquo;s, the largest poultry company in the world. JBS USA employs more than 72,000 team members in 31 United States and Canada. Our corporate office is located in beautiful Greeley, Colorado, where our 1,200 team members onsite enjoy more than 300 days of sunshine a year. 
Our mission: To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members. 
Our core values are: Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity 
EOE, including disability/vets 
Unsolicited Assistance: JBS and its companies do not accept unsolicited assistance from any recruitment vendors for any of our open jobs. All resumes or candidate profiles submitted by recruitment vendors or headhunters to any employee at JBS and its companies or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by JBS and its companies. No fees will be paid should the candidate be hired by JBS and its companies because of an unsolicited referral.</div>

ACCOUNTS PAYABLE SUPERVISOR

Cardinal Health

<div>This is a hybrid role based out of Doral, Florida where you will work in office two days a week upon Manager approval after training.
Shift: Monday - Friday, 8:00 AM EST - 4:30 PM EST
What Customer Service Management contributes to Cardinal Health 
 
Customer Service Management contributes by establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Management contributes by providing strategic oversight and leadership direction within the Customer Service function. 
Responsibilities<ul><li>
Supervise the Accounts Receivable Team (about 27-30 FTE's)</li><li>
Possess strong work ethic, self-motivated and able to make sound business decisions.</li><li>
Capable of adapting to change and able to influence team in an evolving environment.</li><li>
The team is responsible for interfacing with insurance companies to resolve any outstanding issues by filing appeals, refiling claims or any other steps needed to make sure that we are paid for the services/products provided.</li><li>
Drive achievement of financial objectives through timely and proper payment collection of accounts receivable and resolution of credit balances</li><li>
Mentor and coach employees with focus on performance management and professional development</li><li>
Collaborate with employees to identify and implement process improvements</li><li>
Perform quality audits to ensure standards are met and initiative corrective actions as needed</li><li>
Develop and execute communication plan to that includes regularly scheduled meetings and daily communication with all work sites.</li><li>
Act as an effective supervisor with a positive attitude. Work through team conflict with solutions and creative ideas. Build a strong team relationship by helping, understanding and motivating your team.</li><li>
Assist in projects as needed.</li><li>
Assist with hiring and retaining qualified employees to maintain appropriate staffing levels.</li><li>
Complete performance evaluations for employees as assigned in accordance with company policy.</li><li>
Evaluate staff training needs and make recommendations to Billing Manager.</li><li>
Schedule department personnel for vacation, time off, etc.</li></ul> 
Qualifications<ul><li>
2-3 years of experience in related field, preferred</li><li>
Bachelor&rsquo;s degree in related field, or equivalent work experience, preferred</li><li>
Prior medical billing experience preferred</li><li>
Lead or supervisory management experience preferred</li><li>
Strong analytical and problem-solving skills</li><li>
Excellent interpersonal, verbal and written communication skills</li><li>
Able to work in and adapt to a fast-paced environment</li></ul> 
What is expected of you and others at this level<ul><li>
Coordinates and supervises the daily activities of operations or business staff</li><li>
Administers and exercises policies and procedures</li><li>
Ensures employees operate within guidelines</li><li>
Decisions have a direct impact to work unit operations and customers</li><li>
Frequently interacts with subordinates, customers, and peer groups at various management levels</li><li>
Interactions normally involve information exchange and basic problem resolution</li></ul>
Anticipated salary range: $67,500 - $86,670
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.<ul><li>
Medical, dental and vision coverage</li><li>
Paid time off plan</li><li>
Health savings account (HSA)</li><li>
401k savings plan</li><li>
Access to wages before pay day with myFlexPay</li><li>
Flexible spending accounts (FSAs)</li><li>
Short- and long-term disability coverage</li><li>
Work-Life resources</li><li>
Paid parental leave</li><li>
Healthy lifestyle programs</li></ul>
Application window anticipated to close: 04/30/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate&rsquo;s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.</div>

Accounts Receivable Supervisor, Customer Service Management

Royal Art Studio

Job Description: We are looking for a responsible and proactive Supervisor / Operations Coordinator to manage daily operations at our art studio and manufacturing facility. Our company specializes in creating sculptures, urns, and interior &amp; exterior design products.The ideal candidate will oversee daily workflow, coordinate with staff, manage basic accounts and purchases, and keep regular communication with the CEO regarding progress and operational updates.Key Responsibilities:<ul><li>Supervise daily operations and labor activities in the factory</li><li>Collect daily progress reports from workers/labor</li><li>Manage basic accounts and operational records</li><li>Handle purchase of materials and supplies required for production</li><li>Coordinate product delivery and logistics</li><li>Ensure smooth day-to-day running of the studio</li><li>Maintain regular communication with the CEO and provide updates</li><li>Manage administrative and operational tasks when required</li></ul>Requirements:<ul><li>Good management and coordination skills</li><li>Basic understanding of accounts and record keeping</li><li>Ability to manage workers and production activities</li><li>Strong communication and organizational skills</li><li>Responsible, trustworthy, and proactive attitude</li><li>Experience in operations, supervision, or factory management is preferred</li></ul>Location &amp; Facilities:<ul><li>Workplace located near Lahore Airport</li><li>Preference for Lahore residents</li><li>Accommodation available inside the factory for non-Lahore candidates</li><li>Lunch and dinner provided</li></ul>Job Types: Full-time, FresherPay: Rs27,000.00 - Rs35,000.00 per monthWork Location: In person

Operations Supervisor / Accounts & Admin Coordinator

ArabyAds

<div>Who we are: 
ArabyAds is an award-winning AdTech company empowering brands to grow across MENA through data-driven, performance-first solutions in addition to influencer marketing, CTV advertising, retail media, and beyond. 
We are looking for Reporting Supervisor who will be responsible for managing monthly financial reporting, ensuring accuracy of general ledger transactions, and supporting compliance with tax and regulatory requirements. This role plays a key part in closing activities, reconciliations, and audit support to ensure financial integrity and transparency.
Key Responsibilities<ul><li>
Prepare and analyze monthly Profit &amp; Loss (P&amp;L) reports.</li><li>
Perform intercompany transaction reconciliations and resolve discrepancies.</li><li>
Manage and maintain all General Ledger (GL) transactions and ensure accurate Monthly Balance Sheet Reconciliation (BSR).</li><li>
Conduct foreign exchange (FX) revaluation for intercompany balances and bank accounts.</li><li>
Handle monthly VAT settlements (output and input VAT).</li><li>
Manage Corporate Income Tax (CIT) monthly settlements.</li><li>
Perform transfer pricing calculations in line with company policies and regulations.</li><li>
Prepare and post monthly revenue and cost accruals.</li><li>
Support internal and external audit activities, including documentation and coordination.</li><li>
Participate in quarterly and year-end closing processes.</li><li>
Review and validate bank reconciliations to ensure accuracy and completeness.</li></ul>
Requirements:<ul><li>
5 To 7 Years of Experience.</li><li>
Shared Service Experience ( Preferred )</li><li>
Odoo User ( Must )</li><li>
Very good English Communication ( Must )</li><li>
Detailed Oriented and Mastering analytical skills.</li><li>
BSC in Accounting from a reputable university.</li><li>
IFRS Preferred.</li></ul></div>

Reporting Supervisor- Accounting & Reporting

Stockman Bank

<div>Vision
Our people, philosophy and the way we do business have positioned Stockman Bank as Montana&rsquo;s premier financial center for business leaders, agriculture operators, commercial developers and real estate owners. We are a Montana-born company, built on western values, focused on creating long-standing relationships through integrity, expertise and results. Our offices are locally managed and community-oriented, allowing us to best serve our customers. Our workforce is well trained and competent and our work environment encourages productivity, personal growth and job satisfaction. 
Position General Responsibilities:
This position is the Office&rsquo;s front line with regard to New Accounts and Customer Service. It requires extensive product knowledge to support frequent customer contact in the development of new business through the servicing of requests, calling on existing customers, identification and calling on potential customers, and representing the Bank in community activities. Responsible for the merchant program and other duties as assigned. 
Employees Supervised:
Customer Service Representatives 
Education, Experience and Certification Requirements
Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management. 
Basic Qualifications:
1. Strong commitment to providing exceptional customer service.
2. High School diploma or equivalency.
3. Ten key proficiency.
4. Previous computer experience.
5. 1-2 years previous financial institution/customer service experience
6. Strong communication and organizational skills. 
Preferred:
1. Previous Bank Operations knowledge and skills. 
Dimension of Job:
The position requires a thorough knowledge of all types of accounts, services and products offered and sold. The Customer Service Representative (CSR) will have extensive in-person and telephone contact and is to conduct relationships in a manner that will enhance the professional, community focused and overall marketing effort of the Bank. 
Position Specific Responsibilities, Duties and Competencies 
1. Supervision:
a. Supervise new accounts personnel and receptionist for the branch.
b. Assist with training of customer service personnel as needed.
c. Establish clear performance expectations and conduct annual review of CSR staff.
d. Responsible for quality customer service delivery of all CSR staff.
e. Refer operational issues/concerns to Operations Officer as needed. 
2. New Accounts/Sales/Service:<ul><li>
Maintain an extensive knowledge of deposits, loan and on-deposit services offered by Stockman Bank by studying product information, bulletins, regulations and updates. Attend periodic training sessions and stay abreast of new procedures, marketing techniques, rules and regulations.</li><li>
Sell multiple financial products and services to new and existing customers by assessing customer needs and determining which financial services can best satisfy those needs. Products include but are not limited to:</li></ul>
* Transaction Accounts * Safe Deposit Boxes
* IRA&rsquo;s * Trusts
* Savings Accounts * Direct Deposit Enrollment
* ATM Cards * Wire Transfers<ul><li>Credit Cards</li></ul><ul><li>
Spot sales opportunities and cross-sell other Bank services as they arise.</li><li>
Refer potential clients to the Investment Center.</li></ul> 
3. Administration:<ul><li>
Resolve customer account problem(s) at the request of either the customer or employee.</li><li>
Gather and verify data or information for reports, in response to problems or inquiries.</li><li>
Correct, clarify or settle differences or discrepancies in accounts detected internally or brought to the Bank&rsquo;s attention by customers.</li><li>
Be aware of all new deposit account and closed account activity.</li><li>
Observe and enforce all Bank policies and procedures.</li><li>
Assist with answering incoming calls as necessary.</li><li>
Monitor and direct lobby traffic.</li><li>
Update deposit rates and lobby PC display.</li><li>
Preparation of documentation for all deposit accounts.</li><li>
Accept wires, transfers, stop payments, change of addresses; order checks, ATM and debit cards, balance checkbooks, etc.</li><li>
Maintain temporary signature cards/W-8&rsquo;s/W-9&rsquo;s</li><li>
Send &ldquo;Thank you&rdquo; notes for new accounts as defined by management or those identified directly.</li></ul> 
4. Sales/Public Relations:<ul><li>
Promote the improvement of Stockman Bank through quality customer service, promotion of products, professionalism in conduct and diligent work ethic.</li><li>
Greet all customers pleasantly and make them feel welcome and comfortable.</li><li>
Handle transactions quickly and professionally.</li><li>
Effectively handle customer questions and problems.</li><li>
Spot sales opportunities and refer business consistently.</li><li>
Cross-sell other Bank services whenever the opportunity arises.</li><li>
Keep up-to-date on pricing and products.</li><li>
Relay customer comments and/or complaints to the Supervisor/Branch Manager.</li></ul> 
5. Operations Assistant:<ul><li>
Manage the branch&rsquo;s overdraft list, review non-posts, returned items and assist with resolving other issues for the Operations Department in Miles City on a daily basis.
</li><li>Assist with training material preparation and presentation for various operations issues.</li><li>
Oversee branch audit functions by maintaining the Branch Ops Officer Manual.</li><li>
Assist the Senior Operations Officer in the day-to-day monitoring of operational and technological issues.</li><li>
Provide assistance to Senior Operations Officer in assessing Security procedures at each branch; providing periodic training to branch personnel.</li></ul> 
6. Federal Regulations:<ul><li>
Maintain a working knowledge of Bank's written policies and procedures that apply to and concern this position&rsquo;s area of responsibility, including general regulations such as the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and various other Federal and State regulations as they apply.</li></ul> 
Physical and Mental Demands (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) 
Occasionally = 0-33% of shift Frequently = 34-66% of shift Constantly = 67-100% of shift 
1. Constant lifting/carrying up to 10 pounds. Constantly required to sit, hear, talk, write, read, keyboard/computer entry, reach, stretch, work under time constraints with needed ability for task management flexibility and to perform routine duties with attention for details. Constant abilities used/required on the job are mathematics, memory, reasoning, estimating, problem-solving and exercising judgment.
2. Frequently lift and/or move up to 25 pounds. Interactions with customers will require oral and written communications with customers and transactions with guidance available.
3. Occasionally stand, walk, stoop, kneel, crouch, climb (up ladders, etc.), balance (to reach items) or crawl.
4. Infrequently drive a car or work extended hours.
5. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. 
Work Environment (The work environment characteristics described here are representative of those an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) 
1. Constantly works with others, around others and with customers and the public. Constantly works indoors, in confined areas and is exposed to the risk of electrical shock.
2. Frequently works around noise (moderate level). The employee must have the ability to focus on tasks and customers while hearing teller machines, conversations of others, coin sorter, music, phones etc., in a confined area.
3. Infrequently the employee works alone and also works near moving objects. The employee is also infrequently exposed to outdoor weather conditions. 
Company Functions and Expectations:
Technical Knowledge
Has the technical knowledge and analytical skills to fulfill job duties in a positive manner. Keeps abreast of new and changing developments in industry/field especially as it pertains to the individual&rsquo;s position. Has the ability to analyze situation and react accordingly. 
Communication
Expresses information/thoughts clearly and concisely in both written and verbal form. Keeps communication channels open with subordinates and supervisors. Responds promptly to calls or inquiries in a courteous and professional manner. Communication is effective and efficient. 
Organization/Planning
Establishes priorities, sets goals and meets deadlines in an accurate and efficient manner. Organizes overall workflow and working area. Quickly identifies problems, makes timely decisions and notifies affected personnel. Plans effectively to ensure timely completion of duties. 
Team Work/Professionalism
Is willing to assist others to ensure deadlines are met. Provides assistance to less experienced personnel when needed. Informs appropriate personnel of significant issues in a timely manner. Works well in group environment and with supervisor. Models professionalism by addressing others with appropriate actions and appearance within professional boundaries. 
Customer Service Culture
Employees will strive for outstanding, professional and courteous service to our customers and anyone who visits our facility.</div>

CUSTOMER SERVICE REPRESENTATIVE SUPERVISOR

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