administrative services manager

Hearst

<div>
 
 
 Company Description
 
 
 
 We suggest you enter details here.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time hybrid role for an Administrative Manager located in Abu Dhabi, with some work-from-home flexibility. The Administrative Manager will be responsible for overseeing daily office operations, coordinating with various departments, managing schedules and communications, and ensuring efficient office administration. This role also involves supervising administrative staff, managing office supplies and equipment, organizing meetings and events, and assisting with budget management and financial reporting. The Administrative Manager will also be expected to handle HR-related tasks and maintain office policies and procedures.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong organizational, time management, and multitasking skills
 </li>
 <li>
 Proficiency in office software such as Microsoft Office Suite
 </li>
 <li>
 Experience in managing administrative staff and office operations
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Problem-solving skills and attention to detail
 </li>
 <li>
 Ability to work both independently and collaboratively in a hybrid work environment
 </li>
 <li>
 Bachelor's degree in Business Administration, Management, or related field
 </li>
 <li>
 Prior experience in an administrative management role, preferably in a fast-paced corporate environment
 </li>
 </ul>
</div>

Administrative Manager

SANY Saudi Arabia

<div>
 
 
 Job Title:
 
 Admin Manager
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Company:
 
 SANY Saudi Arabia
 
 
 
 Department:
 
 Administration
 
 
 
 Notice Period:
 
 Immediate
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The
 
 Admin Manager
 
 will be responsible for overseeing and managing all administrative functions to ensure smooth day-to-day operations. This role requires strong leadership, organizational, and communication skills to support business growth, compliance, and efficiency within SANY Saudi Arabia. The Admin Manager will serve as a key link between management, employees, and external stakeholders.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Office Management &amp; Administration
 
 
 <ul>
 <li>
 Oversee daily office operations to ensure a well-organized and efficient work environment.
 </li>
 <li>
 Manage office facilities, utilities, supplies, and vendor relationships.
 </li>
 <li>
 Implement and maintain effective administrative policies and procedures.
 </li>
 <li>
 Ensure all licenses, permits, and legal documents are up to date.
 </li>
 </ul>
 
 
 2. HR &amp; Employee Support (Coordination Role)
 
 
 <ul>
 <li>
 Coordinate with the HR team on employee matters, including onboarding, visa processing, and compliance with Saudi labor laws.
 </li>
 <li>
 Support employee engagement initiatives and address administrative-related staff concerns.
 </li>
 <li>
 Manage employee records, attendance, and leave documentation.
 </li>
 </ul>
 
 
 3. Compliance &amp; Government Relations (GRO)
 
 
 <ul>
 <li>
 Liaise with government authorities for visas, work permits, Iqama renewals, and company registrations.
 </li>
 <li>
 Ensure full compliance with Saudi regulations and corporate governance standards.
 </li>
 <li>
 Manage relationships with external legal and governmental bodies.
 </li>
 </ul>
 
 
 4. Budgeting &amp; Cost Control
 
 
 <ul>
 <li>
 Prepare and manage the administration department&rsquo;s budget.
 </li>
 <li>
 Monitor costs related to office operations, procurement, and facilities management.
 </li>
 <li>
 Identify cost-saving opportunities without compromising operational efficiency.
 </li>
 </ul>
 
 
 5. Leadership &amp; Team Management
 
 
 <ul>
 <li>
 Lead and supervise administrative staff, providing guidance, training, and performance evaluations.
 </li>
 <li>
 Foster a culture of teamwork, accountability, and continuous improvement.
 </li>
 <li>
 Act as a bridge between employees and senior management for administrative issues.
 </li>
 </ul>
 <li>
 </li>
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Business Administration, Management, or a related field (Master&rsquo;s preferred).
 </li>
 <li>
 
 Experience:
 
 Minimum
 
 7&ndash;10 years of experience
 
 in administration, including at least
 
 3 years in a managerial role
 
 in Saudi Arabia.
 </li>
 <li>
 
 Languages:
 
 </li>
 <li>
 Proficiency in
 
 English
 
 &ndash; required.
 </li>
 <li>
 
 Arabic
 
 &ndash; preferred.
 </li>
 <li>
 Mandarin Chinese &ndash; an added advantage.
 </li>
 <li>
 Strong knowledge of Saudi labor laws, government regulations, and corporate governance.
 </li>
 <li>
 Excellent leadership, problem-solving, and decision-making skills.
 </li>
 <li>
 Proficiency in MS Office Suite and ERP systems.
 </li>
 </ul>
 
 
 Key Competencies:
 
 
 <ul>
 <li>
 Strong organizational and planning skills.
 </li>
 <li>
 Effective communication and negotiation abilities.
 </li>
 <li>
 Attention to detail with a focus on compliance.
 </li>
 <li>
 Ability to work under pressure and meet deadlines.
 </li>
 <li>
 High level of integrity and professionalism.
 </li>
 </ul>
 
 
</div>

The Citizens Foundation (TCF)

DescriptionArea-level management is vital for effective functioning of schools. The Area Manager is responsible for overseeing 40 to 60 schools, supported by various teams. The regional HR team helps with staff recruitment, while the Accounts team aids the Area Manager in financial management. The Administrative Services Manager (ASM) is responsible for efficiently supporting the AM in managing inventory, fleet logistics, repairs and maintenance, leading engagement with communities and partners, and resolving issues with civil official depts. including civil administration, revenue Depts, police etc.Culture<ul><li>Consistently demonstrate TCF&rsquo;s values and behaviors through actions and interactions with stakeholders, ensuring to cultivate the same culture among team members, school staff, and students. V&amp;B in their day-to-day work.</li><li>Foster and inculcate a culture of growth mindset and collaboration across all levels.</li></ul>Inventory Management<ul><li>Organize and maintain inventory stores by categorizing, labeling, and shelving items to ensure optimal accessibility and use.</li><li>Conduct regular inventory audits and inventory counts to prevent overstocking and stockouts.</li><li>Forecast demand accurately and ensure timely, need-based distribution of materials to schools.</li></ul>Fleet &amp; logistics Management<ul><li>Hire, onboard, and train drivers to ensure compliance with organizational safety standards and transportation policies.</li><li>Manage route planning for staff transport, ensure timely fuel entry and billing, and implement strategies for optimal fuel usage.</li><li>Ensure Fuel limits of School vans are calculated more meticulously, and consumption tracking is done with vigilance</li><li>Manage and report road accidents promptly, ensuring appropriate documentation and adherence to safety protocols.</li><li>Assess vehicle requirements and develop effective utilization plans to maximize efficiency and cost-effectiveness.</li><li>Identify vendors for vehicle repair and maintenance (VRM) services and ensure quality of work.</li><li>Maintain detailed records by tracking and recording all VRM-related expenses.</li><li>Coordinate the timely and compliant disposal of vehicles no longer in use, ensuring proper documentation and procedures.</li><li>Plan and budget transport logistics for TCT/PQI visits, FB/QAT exams, and other activities organized by the Head Office, in coordination with relevant teams.</li><li>Provide logistical and event management support for programs such as TCF School Awards, Rahbar Program, Summer Camps, and other Head Office-organized programs.</li></ul>Repair &amp; Maintenance<ul><li>Conduct comprehensive annual assessments of all schools to evaluate major and minor repair and maintenance needs as per the Maintenance Quality Index (MQI).</li><li>Define the scope of work and prepare cost estimates for annual budget for minor R&amp;M activities at schools; in coordination with Engg ACMs</li><li>Identify and shortlist suitable vendors for R&amp;M tasks. Supervise ongoing work to ensure quality standards are met in alignment with project expectations; in coordination with Zonal Fleet Administrator</li><li>Oversee vendor payment processing and maintain accurate records of related expenses. Ensure timely closure of financial advances and compliance with reporting protocols.</li><li>Coordinate with the Engr Department for timely and effective of major R&amp;M activities at school.</li></ul>Network Expansion<ul><li>Identify potential school sites through personal research and references.</li><li>Conduct comprehensive site surveys and organize visits or meetings with the Regional Manager (RM).</li><li>Maintain and update digital records of all land surveys, ensuring accuracy and accessibility.</li><li>Provide support in the site finalization process by preparing and submitting relevant documentation for internal and external approvals.</li><li>Coordinate and manage all paperwork related to land acquisition, including documentation required by Donor Services and government departments. Ensure timely processing of legal formalities and smooth transfer of land ownership.</li><li>Support the Engineering team in conducting surveys and soil testing for approved school sites.</li><li>Liaise with contractors and the Engineering team to monitor construction progress, address any site-level issues, and ensure timely updates.</li></ul>Relationship Management<ul><li>Coordinate and accompany donors during school visits, ensuring a smooth experience.</li><li>Share timely visit reports and key observations with the Regional Manager (RM) and the DJS Team.</li><li>Foster strong relationships with the local community and build trust and support for the school. Assist in driving student admissions and improving attendance.</li><li>Handle community related grievances empathetically, support local development projects, and proactively identify and mitigate potential conflicts.</li><li>Engage with local government officials to build goodwill and secure support for school safety, resources, and to raise awareness about the organization&rsquo;s work.</li></ul>Required Skills<ul><li>Ability to perform and oversee vehicle repair and maintenance processes effectively</li><li>Analytical Skills</li><li>Technical skills and expertise in Land surveying techniques</li><li>Organizational Skills</li><li>Communication &amp; Problem-Solving Skills</li><li>Networking Skills &amp; relationship management including vendor Management</li><li>Crises management</li></ul>EducationBachelor&rsquo;s or Master&rsquo;sExperienceAt least 12 years of relevant experienceJob Type: Full-timeApplication Question(s):<ul><li>What is your Current Salary?</li><li>What is your Expected Salary?</li><li>Are you willing to negotiate?</li></ul>Work Location: In person

Administration and Compliance Manager - Jaranwala and Kasur

Motifz

Job Title: Admin Manager (Retired Army Officer Preferred)Company: Motifz Textile Pvt. Ltd. Location: Punjab (Candidate must be willing to be deployed anywhere in Punjab as per business needs) Job Type: Full-time Salary: Market Competitive (based on experience &amp; rank)Eligibility Criteria<ul><li>Retired Army Officer (Major / Lt. Col. or equivalent rank, compulsory).</li><li>Minimum 10&ndash;15 years of disciplined service with proven administrative/command experience.</li><li>Strong background in administration, security, discipline enforcement, and legal compliance.</li><li>Knowledge of Labour Laws, Industrial Relations, and Legal Procedures (Labour Courts, Arbitration, Govt. dealings).</li><li>Bachelor&rsquo;s degree (Master&rsquo;s preferred but not mandatory for ex-army officers).</li></ul>Key Responsibilities1. Administration &amp; Office Management<ul><li>Supervise and control day-to-day administrative operations of the company.</li><li>Ensure strict discipline, punctuality, and SOP compliance across all departments.</li><li>Maintain company assets, infrastructure, and facilities.</li></ul>2. Legal &amp; Labour Law Compliance<ul><li>Handle labour law matters, trade unions, industrial disputes, and settlements.</li><li>Represent the company in labour courts, legal forums, and government offices.</li><li>Ensure compliance with labour regulations, employee contracts, EOBI, Social Security, etc.</li><li>Maintain healthy employer&ndash;employee relations to avoid disputes.</li></ul>3. Security &amp; Risk Management<ul><li>Implement security protocols for offices, warehouses, and retail outlets.</li><li>Coordinate with law enforcement agencies when required.</li><li>Manage emergency situations (strikes, protests, theft, etc.).</li></ul>4. HR &amp; Staff Management<ul><li>Supervise recruitment of security/admin staff (guards, office boys, drivers, etc.).</li><li>Conduct training sessions for discipline, security, and safety protocols.</li><li>Handle grievances, conflict resolution, and disciplinary actions.</li></ul>5. Coordination &amp; Reporting<ul><li>Liaison with government authorities, labour departments, courts, and contractors.</li><li>Maintain updated legal and admin documentation.</li><li>Submit weekly and monthly reports to management regarding admin, legal, and HR matters.</li></ul>Skills Required<ul><li>Strong leadership, discipline, and command presence.</li><li>In-depth knowledge of Labour Laws &amp; Legal Practices.</li><li>Excellent problem-solving and conflict resolution abilities.</li><li>Effective communication &amp; negotiation skills.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li></ul>How to ApplyEmail: hr@motifz.com.pk Work Location: In person &ndash; Akhtar Saeed Road, Ferozepur Road, Lahore WhatsApp: 0315-0149906Job Type: Full-timeWork Location: In person

Admin Manager (Retired Army Officer Preferred)

Confidential Semi-Government

<div>
 
 
 
 Facility Services Director
 
 
 
 
 
 
 
 
 Location
 
 
 
 HQ Office &ndash; Riyadh
 
 
 
 
 
 
 Company
 
 
 
 
 
 
 
 
 
 New PIF Subsidiaries Entity.
 
 
 
 
 
 KEY ACCOUNTABILITIES &amp; ACTIVITIES
 
 
 
 
 
 
 Facilities Management:
 
 
 
 
 
 
 Direct and coordinate facility management operations at the Company , ensuring a secure, efficient, and compliant environment, which encompasses overseeing building maintenance, safety protocols, space planning, utilities management, environmental compliance, contract oversight, emergency preparedness.
 
 
 Manage the overall facility management operations to ensure a safe and comfortable environment for the Company employees and visitors and compliance with all health, safety, and environmental standards.
 
 
 Manage the facilities budget, ensuring that expenses are within budgetary constraints and that resources are allocated efficiently and effectively to support the Company strategic objectives and operational needs.
 
 
 Collaborate with stakeholders to identify opportunities for space optimization, generating cost savings and increased efficiency in the handling, storage, and distribution of food.
 
 
 Oversee and manage maintenance of company-owned facilities, including headquarter and the other branches locations, ensuring that all infrastructure, equipment, and systems are in optimal working condition.
 
 
 Establish preventive maintenance programs to prolong the life of buildings, machinery, and assets and coordinate with external vendors and contractors for specialized maintenance services and repairs.
 
 
 
 
 
 
 Office Administration:
 
 
 
 Oversee the administrative staff, ensuring that they are providing excellent customer service to internal and external stakeholders, and that administrative tasks are completed accurately and in a timely manner.
 
 
 Manage relationships with vendors and contractors who provide services related to administrative operations, ensuring that they are meeting the Company needs and that contracts are managed effectively.
 
 
 Supervise the office supply budget, inventory, and distribution to ensure efficient and effective allocation.
 
 
 Develop and implement a standardized process for office moves and relocations, producing increased productivity and reduced downtime.
 
 
 Oversee the Company document control systems and procedures, ensuring the proper handling of the corporate sensitive legal and confidential documentation, and safeguarding document safety and confidentiality in compliance with the Company document control standards.
 
 
 Manage postal service vendors to ensure reliability, cost-effectiveness, and adherence to service standards.
 
 
 
 
 
 
 Health, Safety, and Security:
 
 
 
 
 
 
 Oversee the CCTV camera system, access point control, office security system implementation, and ensure compliance with the Company safety standards and policies.
 
 
 Oversee the regular security audits to assess the effectiveness of implemented security measures, and review and address any findings from audits promptly.
 
 <ul>
 <li>
 Manage the deployment and maintenance of access control systems, including key card entry, biometrics, and visitor management.
 </li>
 <li>
 Enforce occupational health programs, prevent injuries, promote employee well-being.
 </li>
 <li>
 Conduct environmental impact assessments, minimize ecological footprint, and ensure compliance with environmental regulations.
 </li>
 <li>
 Optimize the Company security and professionalism through streamlined visitor processes, reception duties, and efficient management of company vehicles and employee ID card distribution.
 </li>
 <li>
 Establish and enforce safety protocols across all company operations, including branch facilities and warehouses.
 </li>
 </ul>
 
 
 
 
 
 Hospitality Services:
 
 
 
 Oversee reception responsibilities, hospitality, and event management to create a welcoming and professional atmosphere at the Company.
 
 
 Strategically plan and impeccably execute corporate events, upholding the highest standards for an exceptional experience.
 
 
 
 
 
 
 Postal and Archiving Services:
 
 
 <ul>
 <li>
 Optimize postal and archiving operations to enhance mail distribution and record-keeping efficiency at the Company. Implement measures to ensure document security, accessibility, and confidentiality in postal and document services.
 </li>
 <li>
 Oversee postal service vendors, ensuring reliability, cost-effectiveness, and adherence to service standards.
 </li>
 </ul>
 
 
 
 
 
 Government Relations Services:
 
 
 
 
 
 <ul>
 <li>
 Ensure relevant license are generated and kept up to date, making sure all documentation and paperwork are complete and accurate.
 </li>
 <li>
 Stay up to date with changes in regulations and advise the organization on potential impacts or opportunities related to licensing and permitting.
 </li>
 </ul>
 
 
 
 
 
 Policies, Systems, Processes &amp; Procedures:
 
 
 
 
 
 <ul>
 <li>
 Develop policies and procedures related to facility management, including maintenance, security, and safety, to ensure that the Company terminals and warehouses are properly maintained and managed.
 </li>
 <li>
 Guarantee compliance with procedural and legislative standards, emphasizing the provision of high-quality, cost-effective administrative and facility services consistently.
 </li>
 </ul>
 
 
 
 
 
 Continuous Improvement:
 
 
 
 
 
 
 Contribute to the identification of opportunities for continuous improvement of Facility Management and Admin systems, processes, and practices considering &lsquo;international best practice&rsquo;, improvement of financial processes, cost optimization, and efficiency improvement.
 
 
 
 
 
 
 Qualifications/Requirements:
 
 
 
 
 
 
 Knowledge and Experience
 
 <ul>
 <li>
 Minimum of 12 years of experience in a similar role, managing administrative and facilities operations in a corporate or commercial setting.
 </li>
 </ul>
 
 
 
 
 Education
 
 <ul>
 <li>
 Bachelor&rsquo;s / master&rsquo;s degree in business administration, Supply Chain Management, Finance, Law, or similar fields.
 </li>
 </ul>
 
 
</div>

Director of Facilities

ELSEWEDY ELECTRIC

<div>
 
 
 Job Purpose:
 
 
 
 Responsible for managing and optimizing all administrative, facility, and government relations functions in KSA. The role ensures efficient office, facility, fleet, and security operations, while maintaining full compliance with Saudi laws, labor regulations, and Saudization requirements. The position plays a key role in building strong relations with government bodies, supporting employees&rsquo; administrative needs, and advising management on compliance risks and regulatory matters. It also contributes to business continuity and expansion initiatives by facilitating government approvals, providing operational support, and ensuring a safe and sustainable workplace.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Governmental Relations
 
 
 <ul>
 <li>
 Act as the main liaison with Saudi ministries and authorities to secure permits, licenses, and approvals.
 </li>
 <li>
 Ensure timely processing of government documentation and regulatory filings.
 </li>
 <li>
 Maintain strong networks with officials to facilitate smooth operations.
 </li>
 <li>
 Monitor regulatory changes and advise management on compliance and risks.
 </li>
 <li>
 Support resolution of disputes with government entities.
 </li>
 </ul>
 
 
 Administration &amp; Operations
 
 
 <ul>
 <li>
 Oversee all office administration and ensure compliance with corporate policies and Saudi regulations.
 </li>
 <li>
 Manage contracts, vendors, and service providers for admin and facility services.
 </li>
 <li>
 Support travel, accommodation, and government documentation for employees.
 </li>
 </ul>
 
 
 Facility Management
 
 
 <ul>
 <li>
 Manage the maintenance, safety, and regulatory compliance of company facilities.
 </li>
 <li>
 Coordinate facility upgrades, repairs, and space optimization.
 </li>
 <li>
 Implement energy efficiency and sustainability measures.
 </li>
 </ul>
 
 
 Security Management
 
 
 <ul>
 <li>
 Develop and enforce security policies to protect people, assets, and operations.
 </li>
 <li>
 Supervise security providers and ensure adherence to safety standards.
 </li>
 <li>
 Conduct risk assessments and maintain emergency response protocols.
 </li>
 </ul>
 
 
 Fleet Management
 
 
 <ul>
 <li>
 Oversee company fleet operations to ensure safe and cost-effective utilization.
 </li>
 <li>
 Ensure compliance with Saudi transportation regulations.
 </li>
 <li>
 Implement tracking systems and policies to optimize performance and reduce risks.
 </li>
 </ul>
 
 
 Compliance &amp; HR Support
 
 
 <ul>
 <li>
 Partner with HR to ensure Saudization and compliance with Saudi Labor Law.
 </li>
 <li>
 Support onboarding, offboarding, and employment documentation.
 </li>
 <li>
 Align company policies and procedures with local regulations.
 </li>
 </ul>
 
 
 Strategic &amp; Operational Support
 
 
 <ul>
 <li>
 Advise management on compliance issues and regulatory developments.
 </li>
 <li>
 Develop strategies for effective government relations and administrative support.
 </li>
 <li>
 Facilitate regulatory approvals required for business continuity and expansion.
 </li>
 </ul>
 
 
 
 
 
 Qualification &amp; Education:
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Business Administration, Law, Public Administration, or a related field..
 </li>
 <li>
 
 Years of Experience:
 
 10- 12 years of experience in administration and government relations in KSA (preferably in manufacturing or large companies).
 </li>
 <li>
 Strong knowledge of Saudi Labor Law, GOSI, Saudization, visas, and licensing procedures.
 </li>
 <li>
 Proven track record of dealing with Saudi government agencies and building strong networks.
 </li>
 </ul>
 
 
 Technical competencies:
 
 
 <ul>
 <li>
 Government Relations Expertise
 </li>
 <li>
 Compliance &amp; Risk Management
 </li>
 <li>
 Administrative &amp; Facility Operations
 </li>
 <li>
 Strategic Thinking &amp; Planning
 </li>
 <li>
 Stakeholder Management
 </li>
 </ul>
 
 
 Interpersonal Competencies:
 
 
 <ul>
 <li>
 Leadership &amp; Team Management
 </li>
 <li>
 Negotiation &amp; Problem-Solving Skills
 </li>
 <li>
 Cultural Awareness &amp; Adaptability
 </li>
 <li>
 Strong Communication &amp; Collaboration
 </li>
 <li>
 Decision-Making
 </li>
 </ul>
 
 
</div>

Administration & Facility Manager

Commonwealth of Massachusetts

<div></div><div><div>About the Organization:

The Division of Occupational Licensure (DOL), an agency within the Office of Consumer Affairs and Business Regulation (OCABR), protects consumers by making sure the professionals they hire comply with state licensing laws. DOL oversees 26 boards of registration, which license and regulate more than 500,000 individuals and businesses to practice over 100 trades and professions. DOL also licenses and regulates the Office of Public Safety and Inspections (OPSI), and the Office of Private Occupational Schools.

The mission of DOL is to protect the public health, safety and welfare by licensing qualified individuals and businesses to provide services to consumers. In addition, it is the duty of the DOL to ensure fair and consistent enforcement of the licensing laws and regulations. DOL seeks to promote consumer protection, a fair and competitive marketplace, and education and outreach.

The Division of Occupational Licensure is committed to creating and sustaining a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran or disability status. We strive to reflect diversity in all facets and levels of our agency. The Division of Occupational Licensure values inclusiveness and diversity within their employee and management teams. Within our community we strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

The Division of Occupational Licensure is committed to ensuring a diverse and inclusive workplace where all employees feel respected, valued, and empowered to maximize their skills and talents to serve our citizens.

About the Role:

The Plumbing Board Unit (&ldquo;Unit&rdquo;) is one of DOL&rsquo;s administrative units. The Unit oversees and provides support to the Board of State Examiners of Plumbers and Gas Fitters and its mission is to: establish minimum qualifications for individuals seeking licensure in the plumbing and gas fitting professions; to license qualified professionals and businesses that provide services to consumers and businesses; to ensure the integrity of its trades and professions through the fair and consistent enforcement of applicable rules and regulations; when necessary, take disciplinary action against licensees who engage in professional misconduct; and to process and present to the Board for review, variances from the State Plumbing Code, as well as requests for plumbing products to be approved for use in Massachusetts.

The Executive Director (&ldquo;ED&rdquo;) for the Unit reports to the Associate Deputy Commissioner of Policy &amp; Boards (&ldquo;ADC&rdquo;). At the direction of the ADC, the ED oversees the administration of processes, procedures, and policies that direct the daily licensing and regulatory activities of the boards within the Unit. The ED assists the ADC in providing policy guidance to DOL investigative and legal staff and assists with enforcement efforts by reviewing the content of investigative files and inspection reports and makes decisions and recommendations regarding their disposition.
The ED directly supervises professional and/or administrative staff member(s) who support the Unit&rsquo;s boards. In this capacity, the ED is responsible for managing, training, and evaluating the staff under the ED&rsquo;s supervision. Given the breadth of substantive expertise required to administer the varied complexities of the boards in the Unit, the ED must be versatile manager and an expert in establishing operating policies, delegating, and supervising the services provided by the ED&rsquo;s staff.
The ED is one of the official keepers of records for the Unit and must ensure compliance with state and federal laws, including the state Public Records Law. In consultation with the legal counsel(s) assigned to the Unit&rsquo;s boards, the ED must also assist with the responses to subpoenas and other public information requests.

While an ED may be hired to support a particular board, individual board assignments are subject to change.

Duties and Responsibilities: (these duties are a general summary and not all inclusive):

Oversee the daily administrative functions of the Unit.
<ul>
<li>Manage all Board meetings and subcommittee meetings.</li>
<li>Communicate with Board members, set schedules, determine locations, and approve agendas and Board packets, ensuring all documents required for meetings are accurate and complete.</li>
<li>Ensure agendas and meeting minutes are accurate and posted in compliance with the Open Meeting Law.
</li><li>Assist the Board with reviewing regulations, updating regulations, and with the Agency, promulgating regulations.
</li><li>Provide written and oral advice to the Agency on regulatory matters related to Unit.
</li><li>Establish and maintain strong relationships with Board members.
</li><li>Introduce policy, regulatory, administrative, and enforcement issues for Board consideration.
</li><li>Collaborate with assigned legal counsel to draft proposed regulations.
</li><li>Manage all licensing and regulatory functions for the Unit&rsquo;s Boards.</li>
</ul>
Manage personnel and coordinate Board member activities.
<ul>
<li>Establish and maintain strong relationships with members of the Unit&rsquo;s Boards.
</li><li>In coordination with senior Agency managers, screen and interview for staff positions as vacancies arise.
</li><li>Conduct performance evaluations, provide feedback as needed to meet DOL goals.</li>
<li>Be well-versed in HR policies and procedures, including knowledge of both Commonwealth policies and Agency policies. Assure proper understanding and use of those policies by the entire unit.
</li><li>Work with the Assistant General Counsel for Labor and Employment and senior leadership to address human resources, employment and labor matters, including, but not limited to, accommodations, extended leaves of absence, time and leave policies, and collective bargaining.
</li><li>Establish benchmarks for performance, document accomplishments and ensure plans are aligned with the goals of the Agency and the Administration.
</li><li>Ensure Unit staff are properly trained.
</li><li>Ensure staff compliance with DOL policies and manuals.
</li><li>Promote compliance by Unit staff and Commission members with respect to their roles and responsibilities, the Open Meeting Law, Public Records Law, State Ethics Law, codes of conduct, and administrative procedures.
</li><li>Delegate tasks, assign and review work product.
</li><li>Provide a supportive work environment to facilitate personal and professional growth of staff.
</li></ul>Provide expertise and assistance to DOL investigative and adjudicatory processes.
<ul><li>Assist DOL investigators with resolving consumer complaints.
</li><li>Interpret and apply licensing rules and regulations to pending cases.
</li><li>Recommend policies and regulatory changes to DOL and Unit boards, based on investigative findings, and execute recommendations upon approval.</li>
<li>Monitor the status of pending complaints and work with board counsel, assigned prosecutors, and investigators to ensure timely progress and resolution of pending matters.
</li></ul>Provide expertise and assistance to the disciplinary and enforcement process.
<ul>
<li>Establish policies to aid in the tracking of case management with the Offices of Investigations, Legal Counsel, and Prosecutions, regarding complaints against licensees.
</li><li>Make recommendations for license reinstatement applications, based on licensee compliance with the terms of discipline.
</li><li>Provide input regarding the issuance of adjudicatory/disciplinary decisions based on Board precedents, Massachusetts General Laws, and the Code of Massachusetts Regulations.</li>
</ul>
Develop and oversee individual and business licensure processes.
<ul>
<li>Manage and oversee the licensing workflows in the licensing software.
</li><li>Review and approve or deny applications for licensure.
</li><li>Develop and oversee the implementation of license processes; assess and recommend process improvements; and draft documentation related to these areas.
</li><li>Draft job guides documenting licensing processes.
</li><li>Determine if applicants are eligible for examination in relevant licensure categories by evaluating experience, verifying educational requirements, and confirming health and safety obligations.
</li><li>Assist in negotiating, drafting, and executing reciprocal licensure agreements with other jurisdictions, as necessary.
</li></ul>Act as records custodian.
<ul>
<li>Oversee all staff responses to requests made pursuant to the Public Records Law and Fair Information Practices Act and assist DOL&rsquo;s public records unit with filling these requests.
</li><li>Serve as main point of contact for licensee related correspondence.</li>
<li>Assist senior staff with responding to inquiries from the Governor&rsquo;s Office, the Legislature, other agencies, complaining parties, licensees, and others regarding any disciplinary or investigative matters.</li>
</ul>
Develop and approve Board educational programs and requirements.
<ul>
<li>When applicable, monitor facilities that administer Board-approved educational programs.</li>
<li>When applicable, assist in the development of educational curriculum and evaluate course terms, qualifications of instructors, equipment, and teaching materials for Board approval.
</li><li>Approve and set standards for mandatory continuing education based on Board regulations.
</li><li>Conduct periodic compliance audits of continuing education requirements.</li>
</ul>
Develop examination programs.
<ul>
<li>Help to negotiate, draft, and execute examination contracts with board vendors, in conjunction with board counsel.
</li><li>Review proposed exam questions to ensure consistency with Board regulations.
</li><li>Monitor and update licensing exams to conform to changes in the professions.
</li><li>Assist with vendor contract management.</li>
</ul>
Preferred Knowledge, Skills, and Abilities:
<ul>
<li>Thorough knowledge of the principles and practices of management.</li>
<li>Thorough knowledge of the legislative and regulatory process.</li>
<li>Thorough knowledge of state government and the budget process.</li>
<li>Excellent communication skills, both in oral and written forms, with a broad range of audiences.</li>
<li>Ability to establish and maintain effective working relationships with supervisor, associates, subordinates, Board members and advisory council members, and other agencies.</li>
<li>Substantive knowledge in the subject matter of at least one of the boards within Unit.
</li><li>Experience in database management and an understanding of database workflows.</li>
<li>Experience in the issuance of licenses, site inspections, and complaint investigation.
</li><li>Significant supervisory and management experience.
</li><li>Must have the ability to travel throughout the Commonwealth to attend meetings, trainings, and other events as assigned.</li>
<li>Must have proficiency in the software programs necessary to support the programs of the Unit. Such programs may include, but are not limited to, the Microsoft Office 365 suite, including Microsoft Word, Excel, and Access.
</li><li>Significant experience with the issuance of licenses, compliance inspections, and complaint investigation.
</li><li>Strong planning, research, and organizational skills, and be able to research information affecting a broad range of substantive topics. The ED should be familiar with investigative, inspectional, and prosecutorial techniques and processes, so as to interact effectively with staff in other DOL units.
</li><li>Skilled in the areas of process improvement and strategic planning, systems dynamics and systems re-engineering. The ED must have the ability to motivate, train, and lead subordinates.
</li></ul>All applicants should attach a cover letter and resume to their online submission for this position.<div> 
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Qualifications<div></div><div> 
MINIMUM ENTRANCE REQUIREMENTS:</div> 
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<div>
Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.</div> 
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Substitutions:</div> 
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I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.</div> 
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II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.</div> 
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III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.</div> 
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IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.</div> 
<div></div>

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards! 
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<div>
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.</div> 
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<div>
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.</div><div> 
</div></div><div>
Official Title: Program Manager VI</div><div>
Primary Location: United States-Massachusetts-Boston - 1 Federal St</div><div>
Job: Administrative Services</div><div>
Agency: Division of Occupational Licensure</div><div>
Schedule: Full-time</div><div>
Shift: Day</div><div>
Job Posting: Sep 16, 2025, 8:08:02 AM</div><div>
Number of Openings: 1</div><div>
Salary: 92,644.84 - 110,000.00 Yearly</div><div>
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Beth English / Andrew Bridges - 6177018600</div><div>
Bargaining Unit: M99-Managers (EXE)</div><div>
Confidential: No</div><div>
Potentially Eligible for a Hybrid Work Schedule: Yes</div></div>

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