administrative support associate

The Home Depot

<p>Job Description<br/></p><p>Position Purpose:<br/>Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.<br/></p>

Store Support

Virginia Department of Social Services

<div><p><b>HUMAN SERVICES ASSOCIATE - FINANCE
</b></p><p><b>JOB OPEN DATE: 06/12/2026
</b></p><p><b>JOB CLOSE DATE: 06/28/2026<br>
</b></p><p></p><p><b>SALARY:
</b></p><p><b>Departmental Hiring Range $36,847- $45.533
</b></p><p>Position Salary Range $36,847 - $57,960<br>
</p><p></p><p><b>JOB DESCRIPTION:
</b></p><p>Under general supervision, performs clerical and clerical-administrative duties to provide a variety of services while working in one or more program areas in support of agency clients. Employees work in service and administrative program areas performing abroad variety of office and program support responsibilities that require applying office and administrative practices, policies and procedures to perform specific office support activities. Employee will be front facing to clients and will administer EBT education, cards, and receive requests.
</p><p>Knowledge of principles and processes for providing customer and personal services (including customer needs assessment, meeting of quality standards for services, and evaluation of customer satisfaction); structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; and administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, and other office procedures and terminology.
</p><p>Answers phones and routes calls to appropriate staff; Greets visitors, routes individuals to appropriate staff; Sorts and files alphabetically, numerically, or by other established method; Maintains and purges files and other records; Copies and distributes documents; Opens, sorts, date-stamps and distributes mail; Types correspondence, memos, reports and or forms from written source documents; Uses computers and office equipment in performance of typical duties.
</p><p>Working knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; mathematics and research methods; and available community resources.
</p><p>Demonstrated ability to: work with clients, co-workers, professionals, and the public; read and comprehend simple documents; write simple correspondence; follow written and oral instructions; perform basic mathematics; work with clients, professionals, co-workers and the public; plan, organize, and prioritize daily tasks; use correct spelling and basic grammar; and display common courtesy and be a team player.
</p><p>Requires a valid driver&rsquo;s license.
</p><p><b>REQUIRED:
</b></p><p>High school diploma supplemented with postsecondary coursework in subjects such as social work, human services, gerontology, or one of the social or behavioral sciences, business or related field, and relevant
<br>
work experience in public administrative support work OR any equivalent
<br>
combination of training and experience which provides the required knowledge, skills
<br>
and abilities
</p><p><b>PREFERRED QUALIFICATIONS:
</b></p><p>Prefer Minimal level of experience in a local VA DSS with VaCMS and/or CommonHelp within the last 2 years.
</p><p><b>SPECIAL REQUIREMENTS:
</b></p><p>Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings.
</p><p><b>CONTACT INFORMATION: </b><b>vdssjobs@suffolkva.us
</b></p><p>Suffolk Department of Social Services
</p><p>135 Hall Avenue, Suite B
</p><p>Suffolk, VA 23434</p></div><p></p>

Human Services Associate - Administrative

Belcan

<div>
 <p>
  <strong>
   Job Title: Administrative Assistant
  </strong>
 </p>
 <p>
  <strong>
   Location: Des Moines, IA
  </strong>
 </p>
 <p>
  <strong>
   Zip Code: 50301
  </strong>
 </p>
 <p>
  <strong>
   Duration: 12 Months
  </strong>
 </p>
 <p>
  <strong>
   Pay Rate: $19.43/hr.
  </strong>
 </p>
 <p>
  <strong>
   Start Date: Immediate
  </strong>
 </p>
 <p>
  <strong>
   Position is REMOTE
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <br/>
   Job Description
  </strong>
 </p>
 <p>
  :We are currently searching for an
  <strong>
   Administrative Assistant specializing in ++++finance support++++ to join the Global Security Services team in Cedar Rapid
  </strong>
  s, IA on a contract basis. The position performs administrative activities in close relationship to the day-to-day work of team leaders and staff. The Administrative Assistant will work in a confidential and highly responsive relationship with department leadership. The position available is currently remote
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   .
   <br/>
   Key Responsibilities includ
  </strong>
 </p>
 <ul>
  <li>
   e:Provide administrative support to staff. Typical support tasks includ
   <strong>
    e scheduling meetings, maintaining department calendars and call lists, and supply orderin
   </strong>
  </li>
  <li>
   g.Process financial transactions i
   <strong>
    n SAP / Ariba including purchase requisitions, purchase order management, invoice tracking and processing, and new vendor request manageme
   </strong>
   n
  </li>
  <li>
   t.Serve as the focal point for the teams i
   <strong>
    n scheduling and coordinating logistics for team meetings and providing other administrative assistanc
   </strong>
  </li>
  <li>
   e.Interact with other administrative assistants collaboratively to share knowledge and process improvement
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   s.
   <br/>
   We provide a competitive pay and benefits package. This position is offering a pay rate of $ $19.43/hr. however, Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by l
  </strong>
 </p>
 <p>
  <br/>
 </p>
 aw.
</div>


Administrative Assistant – Finance Support

The University of Michigan

<p></p><div><div><div><h2 class="jobSectionHeader"><b>How to Apply</b></h2><p>
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.</p><h2 class="jobSectionHeader"><b>
Mission Statement</b></h2><p>
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.</p><h2 class="jobSectionHeader"><b>
Job Summary</b></h2><p>
The Department of Anesthesiology is seeking an Administrative Specialist to serve as a lead for the Anesthesiology faculty offices located on the 4th and 6th floor in the D. Dan and Betty Kahn Pavilion. This position will provide high level administrative support for Anesthesiology faculty, and it will facilitate and lead administrative processes for the Anesthesia Pavilion offices. This position will report directly to the UH Anesthesiology Administrative Staff Manager and will partner closely with UH administrative staff. This position is located in the D. Dan and Betty Kahn Pavilion and will function in a hybrid capacity with a minimum of 3 days in the office per week.</p><h2 class="jobSectionHeader"><b>
Responsibilities*</b></h2><ul><li><p>
Serve as the lead administrative specialist for Anesthesiology offices located on the 4th and 6th floor in the Pavilion.</p></li></ul><p></p><ul><li><p><br>
Assist with the onboarding and orientation of new Anesthesiology faculty in the Pavilion. This includes preparing office space, acquiring computing equipment, and assisting as needed for acclimation and resolution of problems.</p></li></ul><p></p><ul><li><p><br>
Provide complex calendar management for faculty including organizing rigorous schedules, responding to frequent changes in schedules, screening the purpose of meeting requests, setting priorities when there is a conflict, and obtaining meeting information when required.</p></li></ul><p></p><ul><li><p><br>
Inventory, order, receive and distribute all supplies for Pavilion offices. Reconcile statement of activity against supply orders.</p></li></ul><p></p><ul><li><p><br>
Oversee the maintenance, ordering, distribution, and tracking process for dosimeters and lead at the Pavilion.</p></li></ul><p></p><ul><li><p><br>
Manage Pavilion space projects related to the Anesthesiology faculty offices.</p></li></ul><p></p><ul><li><p><br>
Equipment Maintenance - Manage all office equipment; ensure faculty have working laptops and in-office workstations. Maintain and order new equipment as needed.</p></li></ul><p></p><ul><li><p><br>
Manage incoming and outgoing communications, independently prioritizing and responding to emails, phone calls, mail, and other correspondence as appropriate.</p></li></ul><p></p><ul><li><p><br>
Coordinate meetings and other events including reserving locations, sending invites, arranging catering, a/v and teleconferencing needs and assisting with invited guests and speakers.</p></li></ul><p></p><ul><li><p><br>
Assist with scheduling and planning, appreciation lunches, retreats, and other special events. Maintain and reconcile departmental purchasing card for ordering purposes.</p></li></ul><p></p><ul><li><p><br>
Manage license and membership dues/renewals, conference registrations, subscriptions, and other professional expense needs using university-preferred vendors and/or U-M purchasing card.</p></li></ul><p></p><ul><li><p><br>
Perform monthly reconciliation of faculty accounts and P-Card statements.</p></li></ul><p></p><ul><li><p><br>
Prepare and submit travel and/or hosting expense reports.</p></li></ul><p></p><ul><li><p><br>
Assist faculty with correspondence, CV maintenance, and other professional documentation.</p></li></ul><p></p><ul><li><p><br>
Assist with special projects including, but not limited to filing, copying and data entry. Distribute and receive mailings.</p></li></ul><p></p><ul><li><p><br>
Assist with administrative coverage at UH Anesthesiology location when needed.</p></li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Required Qualifications*</b></h2><ul><li><p>
Bachelor's degree or equivalent combination of education and experience.</p></li><li><p>
Four or more years of progressively complex administrative experience with demonstrated ability to multitask. Highly motivated, organized, autonomous person with excellent project management abilities.</p></li><li><p>
At least 2 years of experience providing detailed administrative support and calendaring for faculty or administrative management/leadership teams.</p></li><li><p>
Candidates must be self-motivated and demonstrate excellent judgment in problem solving when developing daily work priorities.</p></li><li><p>
Significant experience working as member of an administrative team.</p></li><li><p>
Proven ability to assess and handle highly confidential matters.</p></li><li><p>
Ability to work independently and comfortable consulting with others to achieve strict deadlines.</p></li><li><p>
Ability to anticipate and respond to issues as they arise in a complex and dynamic large academic medical center environment.</p></li><li><p>
Outstanding organizational skills and proven ability to meet deadlines and produce detailed and accurate work.</p></li><li><p>
Demonstrated excellence in verbal, written, and interpersonal communication; ability to work independently and manage competing priorities effectively.</p></li></ul><h2 class="jobSectionHeader"><b>
Desired Qualifications*</b></h2><ul><li><p>
Prior administrative experience in a healthcare setting.</p></li><li><p>
Highly skilled at adapting to new technology.</p></li><li><p>
Considerable knowledge of university policies and procedures.</p></li></ul><h2 class="jobSectionHeader"><b>
Why Join Michigan Medicine?</b></h2><p>
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.</p><p><b>
What Benefits can you Look Forward to?</b></p><ul>
<li>Excellent medical, dental and vision coverage effective on your very first day</li>
<li>2:1 Match on retirement savings</li></ul><h2 class="jobSectionHeader"><b>
Modes of Work</b></h2><p>
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.</p><h2 class="jobSectionHeader"><b>
Background Screening</b></h2><p>
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.</p><h2 class="jobSectionHeader"><b>
Application Deadline</b></h2><p>
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.</p><h2 class="jobSectionHeader"><b>
U-M EEO Statement</b></h2><p>
The University of Michigan is an equal employment opportunity employer.</p></div></div></div><p></p>
<br><div><div><h3 class="jobSectionHeader"><b>Job Opening ID</b></h3>
<div><p>278912</p>
</div></div><div><h3 class="jobSectionHeader"><b>Working Title</b></h3>
<div><p>Admin Specialist Assoc Health</p>
</div></div><div><h3 class="jobSectionHeader"><b>Job Title</b></h3>
<div><p>Admin Specialist Assoc Health</p>
</div></div><div><h3 class="jobSectionHeader"><b>Work Location</b></h3>
<div><p>Ann Arbor Campus</p>
</div></div><p>Ann Arbor, MI</p>
<div><h3 class="jobSectionHeader"><b>Modes of Work</b></h3>
<div><p>Hybrid
</p></div></div><div><h3 class="jobSectionHeader"><b>Full/Part Time</b></h3>
<div><p>Full-Time</p>
</div></div><div><h3 class="jobSectionHeader"><b>Regular/Temporary</b></h3>
<div><p>Regular</p>
</div></div><div><h3 class="jobSectionHeader"><b>FLSA Status</b></h3>
<div><p>Nonexempt</p>
</div></div><div><h3 class="jobSectionHeader"><b>Organizational Group</b></h3>
<div><p>Medical School</p>
</div></div><div><h3 class="jobSectionHeader"><b>Department</b></h3>
<div><p>MM Anesthesiology Department</p>
</div></div><div><h3 class="jobSectionHeader"><b>Posting Begin/End Date</b></h3>
<div><p>6/15/2026 - 6/22/2026</p>
</div></div><div><h3 class="jobSectionHeader"><b>Career Interest</b></h3>
<div><p>Administration</p></div></div></div>

Admin Specialist Assoc Health

Progressive

<p></p><div><p>Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.</p><p>
As a <b>claims administrative support specialist</b>, you&rsquo;ll play a vital role supporting our claims branch offices. In addition to ensuring essential administrative functions run smoothly, you may also interact with customers and medical providers by phone or in person when applicable.</p><p><b>
Must-have qualifications</b></p><ul><li>
High School diploma/GED equivalent or higher and a minimum of one year of administrative or clerical support experience</li><li>
[OR] one year post-secondary education</li></ul><p><b>
Preferred skills</b></p><ul><li>
Proficiency using office equipment</li><li>
Proven organizational skills</li><li>
Ability to multi-task and quickly switch duties</li><li>
Communication skills with the ability to work in a team-environment</li><li>
Customer service and follow-up skills</li></ul><p><b>
Location: </b>Scranton, PA. Candidate must reside within a 30-mile radius to the Scranton Claims office (2200 Stafford Ave., Scranton, PA 18505) to support our Work Location Strategy.</p><p><b>
Schedule:</b> Monday through Friday, 8am - 5pm. This is an in-office customer facing position.</p><p><b>
Compensation</b></p><ul><li>
$19.63 - $20.52/hour</li><li>
Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance</li></ul><p><b>
Benefits</b></p><ul><li>
401(k) with dollar-for-dollar company match up to 6%</li><li>
Medical, dental &amp; vision, including free preventative care</li><li>
Wellness &amp; mental health programs</li><li>
Health care flexible spending accounts, health savings accounts, &amp; life insurance</li><li>
Paid time off, including volunteer time off</li><li>
Paid &amp; unpaid sick leave where applicable, as well as short &amp; long-term disability</li><li>
Parental &amp; family leave; military leave &amp; pay</li><li>
Diverse, inclusive &amp; welcoming culture with Employee Resource Groups</li><li>
Career development &amp; tuition assistance</li></ul><p><b>
Physical requirements and working conditions</b></p><ul><li>
May require lifting &lt; than 50 lbs.</li></ul><p>
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes &amp; Values, Work-Life Flexibility, Compensation &amp; Benefits, and Leadership.</p><p>
Equal Opportunity Employer Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with {e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN} statuses for this role.</p><p>
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/</p></div>

Claims Administrative Support Specialist

University of North Carolina at Pembroke

<div><div><div>This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.<br>
<br>
UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.</div>
</div><div><div><h2 class="jobSectionHeader"><b>Position Details</b></h2>
<div><div><div>Position Information
</div><p></p><div><div><div><div><b>Division</b></div> <div>Finance and Administration</div>
</div><br>
<div><div><b>Department</b></div> <div>Facilities Operations</div>
</div><br>
<div><div><b>Working Title</b></div> <div>Admin Specialist</div>
</div><br>
<div><div><b>Vacancy Type</b></div> <div>Probationary Permanent Full Time</div>
</div><br>
<div><div><b>Min T/E Requirements</b></div>
<div>High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.</div>
</div><br>
<div><div><b>FTE</b></div> <div>1</div>
</div><br>
<div><div><b>Position Overall Competency Level</b></div> <div>J</div>
</div><br>
<div><div><b>Recruitment Range</b></div> <div>$37,485 - $45,000</div>
</div><br>
<div><div><b>Anticipated Hiring Range</b></div> <div>$45,000</div>
</div><br>
<div><div><b>Position #</b></div> <div>2541</div>
</div><br>
<div><div><b>FLSA Status</b></div> <div>Non-Exempt</div>
</div><br>
<div><div><b>Months per year</b></div> <div>12</div>
</div><br>
<div><div><b>Work Schedule =e.g. 8-500</b></div> <div>8:00 a.m. - 5:00 p.m.</div>
</div><br>
<div><div><b>Work Schedule Type</b></div> <div>Flexible</div>
</div><br>
<div><div><b>Is this a grant funded position? </b></div><div>No</div>
</div><br>
<div><div><b>If yes, please indicate the end date of the grant.(if applicable)</b></div>
<div>N/A</div>
</div><br>
<div><div><b>Primary Purpose of Organization Unit</b></div>
<div>Under the supervision of the Assistant Vice Chancellor for Facilities, Facilities Management comprises of two departments &ndash; Facilities Operations; and Facilities Planning and Construction. The primary mission is delivering required services, financial oversight, and providing a liaison with appropriate Federal, State, and local agencies on matters related to planning, constructing, operating and maintaining the physical campus environment. Facilities Management strives to provide a safe, clean, accessible, and attractive environment which enhances the abilities of academic and administrative departments to provide a personalized education experience.</div>
</div><br>
<div><div><b>Primary Purpose of Position</b></div>
<div>This critical position serves within Facilities Operations and Maintenance Department in an Administrative role. Position works with campus community on various events by assisting with event related needs.</div>
</div><br>
<div><div><b>Job Description</b></div>
<div>This critical position serves within Facilities Operations and Maintenance Department in an Administrative role. This position is the computerized maintenance management system administrator. Serve as the point of contact with system vendor for annual services contract assuring that the system is properly maintained and required upgrades are installed and functional. O &amp; M Event needs coordinator. Work with campus community on various events assisting with requestor needs, operations involvement, etc. Ensures support is provided for the Facilities Work Control Center. Position is back up for departmental requisitions and p card allocations. This position is responsible for special projects involving Facilities Management. This position is the Web Information Coordinator (WIC) for Facilities Operations and Maintenance.<br>
</div>
</div><br>
<div><div><b>Management Preference</b></div>
<div>7 &ndash; 10 years experience</div>
</div><br>
<div><div><b>Lic or Certification required by statute or regulation</b></div>
<div>Valid Drivers License</div>
</div><br>
</div></div></div><div><div>Posting Information
</div><p></p><div><div><div><div><b>Job Opening Date</b></div> <div>06/15/2026</div>
</div><br>
<div><div><b>Job Closing Date</b></div> <div>06/29/2026</div>
</div><br>
<div><div><b>Posting Category</b></div> <div>Administrative Support</div>
</div><br>
<div><div><b>Posting Number</b></div> <div>SPA00744</div>
</div><div></div><div>
</div><br>
<div><div><b>Special Instructions to Applicants</b></div>
<div>This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.<br>
<br>
UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.</div>
</div><br>
</div></div></div></div></div><h2 class="jobSectionHeader"><b>Applicant Documents</b></h2>
<div><b>Required Documents</b></div></div></div><p></p>

Administrative Support Specialist - 2541

Lyft

<div><p>At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.</p>
<p>
The Emerging Business team provides white glove support to a variety of customers. In this role, you will be primarily focused on supporting a variety of customers, such as riders and drivers involved in a healthcare ride, or other enterprise industries. In every interaction, you will leverage the Lyft platform to meet the transportation needs for all users of our platform, providing customized resolutions to create win/win solutions.</p>
<p>
As an Associate on the Lyft Business Support team, you'll be responsible for providing Enterprise grade customer support to a variety of Lyft customers via an omnichannel experience.</p>
<p>
You'll leverage our existing support program and resources to deliver quality resolutions for small, large, and strategic customers alike. You'll own each resolution from start to finish, ensuring that the customer feels heard and cared for throughout. Your efforts will reliably meet/exceed efficiency and customer satisfaction metrics.</p>
<p><b>
Most importantly, your tenacity, positive outlook, self-awareness, and determination to </b><b><i>make it happen</i></b><b> will buoy everyone around you. You are organized and a resourceful problem-solver who thrives, as both, a teammate and individual contributor!</b></p>
<p>
In short, you'll be the face and voice for all Lyft Business rides, and strive to provide the best-in-class customer experience.</p>
<h2 class="jobSectionHeader"><b>
Responsibilities:</b></h2>
<ul><li>Be the first point of contact for Partners, who may be contacting Lyft regarding healthcare rides or an enterprise account.</li>
<li>Create an exceptional, personalized service experience for Lyft Business customers</li>
<li>Be a calm and empathetic voice in critical and emotional situations</li>
<li>Provide friendly, timely support via phone, chat and email</li>
<li>Meet/exceed efficiency and customer satisfaction KPIs</li>
<li>Teach and learn from your peers and colleagues to maximize everyone's contribution</li>
<li>Provide feedback to xfn stakeholders on process or product improvements</li>
</ul><h2 class="jobSectionHeader"><b>Experience:</b></h2>
<ul><li>Minimum one (1) year of experience working in a directly customer-facing role via written, chat, and/or phone channels</li>
<li>Experience working in a fast-paced environment, while also being efficient with their time, and detail oriented.</li>
<li>You truly care about Lyft's mission, and the happiness and success of the customer</li>
<li>Impeccable communication skills&hellip; Your communication style conveys empathy and complex instructions warmly, succinctly, and with flawless spelling and grammar</li>
<li>A zest for problem-solving&hellip; You enjoy applying your own knowledge and inquisitiveness towards helping others by actively listening, asking thoughtful questions, and methodically working towards a solution</li>
<li>Focus on teamwork&hellip; You work exceptionally well with others, building relationships that sustain a fun and productive work culture and seizing opportunities to teach and learn from your peers</li>
<li>Analytical curiosity and a commitment to improve&hellip; You naturally synthesize inputs from individual customer issues to identify trends</li>
<li>A willingness to work a flexible schedule, which may include, mornings, nights, weekends, and holidays</li>
<li><i>[Nice to have] </i>Experience working within Zendesk (ticketing) and Intercom (live chat), or comparable platforms</li>
</ul><h2 class="jobSectionHeader"><b>Benefits:</b><br>
</h2>
<ul><li>Great medical, dental, and vision insurance options with additional programs available when enrolled</li>
<li>Mental health benefits</li>
<li>Family building benefits</li>
<li>Child care and pet benefits</li>
<li>401(k) plan with company match to help save for your future</li>
<li>In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off</li>
<li>18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible</li>
<li>Subsidized commuter benefits</li>
<li>Monthly Lyft credits and complimentary Lyft Pink membership</li>
</ul>
<p>Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.</p>
<p>
This role is fully remote in Nashville, candidates for this role must be based in the Nashville metro area. #Remote</p>
<p>
The expected base pay range for this position in the Nashville area is $16.62 - $20.77, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.</p></div>

Associate, Healthcare & Business Support

Search 10000+ Administrative support associate jobs near you this June. New roles added regularly across leading industries. Apply today.