administrative support

Tews Company

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Administrative Assistant to Property Manager
  <br/>
  <br/>
 </strong>
 <strong>
  Overview:
  <br/>
  <br/>
 </strong>
 Are you seeking an exciting opportunity to support a dynamic Property Management team? We are searching for a detail-oriented Administrative Assistant to join our growing organization, assisting our dedicated Property Managers in the day-to-day operations of multiple commercial properties. This role is essential in ensuring operational efficiency and providing top-notch service to our tenants and clients. If you thrive in a fast-paced environment, possess strong problem-solving skills, and have a professional demeanor, this position may be the perfect fit for you!
 <br/>
 <br/>
 <strong>
  Required Skills:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong critical thinking and problem-solving abilities
  </li>
  <li>
   Excellent multi-tasking and organizational skills
  </li>
  <li>
   Friendly and professional demeanor, with a positive attitude
  </li>
  <li>
   High attention to detail
  </li>
  <li>
   Proficient in Microsoft Office, particularly Excel (basic skills required)
  </li>
  <li>
   Ability to work both independently and as part of a team
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice to Have Skills:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous administrative or customer service experience
  </li>
  <li>
   Experience with property management software, preferably Yardi
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other Requirements:
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  <br/>
 </strong>
 <ul>
  <li>
   Availability for a Monday to Friday schedule from 8:30 AM to 5:30 PM.
   <br/>
   <br/>
  </li>
 </ul>
 This is an exciting opportunity to grow within a supportive team and develop your skills while contributing to the success of our Property Management division. If you are a proactive individual who enjoys working in a collaborative environment, we encourage you to explore this role further and see how you can make a difference!
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 <br/>
 Full benefits package and hourly salary of $23-26 per hour.
</div>


Administrative Support Associate

ICC Corporation

<p><b>About ICC</b></p><p>ICC (ICC.COM), a leading wholesale telecommunications manufacturer, is looking for a Marketing Administrative Support to join our team.</p><p><b>About the Role</b></p><p>We are seeking a highly motivated, organized, and experienced <b>Marketing Administrative Support </b>to join our fast-paced marketing team. This is a foundational support role where your attention to detail and organizational skills will directly contribute to the efficiency and effectiveness of all our marketing efforts.</p><p><b>Key Responsibilities</b></p><p>You will be the backbone of our team's workflow, focusing on tracking, data integrity, and cross-functional support. Your daily tasks will include:</p><ul><li><b>Marketing Program Tracking:</b> Track and monitor the performance of all active marketing campaigns, including email, social media, reward programs, and digital advertising.</li><li><b>Data Management:</b> Accurately perform data entry for key online performance and efficiency reports.</li><li><b>Lead Database Maintenance:</b> Update and maintain the company's lead database across various online platforms, ensuring data cleanliness and accuracy.</li><li><b>Content Support:</b> Assist in proofreading and editing both creative and technical content for various media, ensuring brand consistency and accuracy.</li><li><b>Cross-Functional Collaboration:</b> Serve as a key liaison, collaborating with internal teams (e.g., Product and Sales) to monitor and report on the progress of marketing initiatives.</li><li><b>Special Projects:</b> Support the marketing team with various administrative and project-based tasks as assigned.</li></ul><p><b>What You'll Bring</b></p><ul><li><b>Experience:</b> Minimum of 2 years of experience in a marketing-related or administrative support role.</li><li><b>Education:</b> Bachelor&rsquo;s degree in Marketing, Communications, Business administration, or a related field.</li><li><b>Tech-Savviness:</b> Strong proficiency in Microsoft Word, Excel, and Outlook.</li><li><b>Bonus Skills:</b> Knowledge of marketing analytics tools, such as Google Analytics or various CRM systems, is a plus.</li><li><b>Core Competencies:</b> Exceptional attention to detail, strong prioritization skills, and proven project management and organizational abilities.</li></ul><p><b>Our Culture &amp; Work Environment</b></p><p>We maintain a professional corporate environment and expect business attire in the office. Our team values efficiency, organization, and dedication.</p><p><b>Benefits &amp; Perks</b></p><p>We offer a competitive compensation package designed to support your well-being and financial goals:</p><ul><li><b>Health Coverage:</b> Comprehensive health plan with a wide range of choices.</li><li><b>Retirement:</b> 401(k) savings plan with up to a 4% company match (after one year of service).</li><li><b>Paid Time Off (PTO):</b> 10 days of PTO (Paid Time Off) annually, plus 7 paid holidays.</li><li><b>Breaks:</b> Two 15-minute paid breaks daily.</li></ul><p><b>Work Hours: </b>Monday through Friday, 7:30 am-4:30 pm</p><p>If you are a detail-oriented professional ready to play a critical support role in a growing marketing team, we encourage you to apply today!</p><p>Job Type: Full-time</p><p>Pay: $22.00 per hour</p><p>Expected hours: 40 per week</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li></ul><p>Application Question(s):</p><ul><li>Are you currently employed? (Yes/No)</li><li>We conduct pre-employment tests to screen for illegal substances. Are you comfortable with this? (Yes/No)</li><li>Is the advertised compensation acceptable to you? (Yes/No)</li><li>Which city do you currently live in?</li></ul><p>Education:</p><ul><li>Associate (Required)</li></ul><p>Work Location: In person</p>

Marketing Administrative Support

NCR Atleos

<div>
 <strong>
  About NCR Atleos
  <br/>
  <br/>
 </strong>
 NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
 <br/>
 <br/>
 Job Description Summary: Perform administrative duties with business responsibilities necessitating contact and exposure to confidential information
 <br/>
 <br/>
 Job Description: Perform administrative duties with business responsibilities necessitating contact and exposure to confidential information
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 <br/>
 Requiring use of tact, diplomacy, and discretion. Duties and responsibilities are moderately routine in nature, and require
 <br/>
 <br/>
 <strong>
  Essential Functions
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Schedule of appointments as determined by priority
  </li>
  <li>
   Maintain all files, confidential records.
  </li>
  <li>
   Coordinate travel schedules, arranging meetings and teleconferences
  </li>
  <li>
   Receive, photocopy, distribute, and file a variety of incoming and outgoing correspondence and reports.
  </li>
  <li>
   Be responsible for all incoming and outgoing mail and correspondence including but not limited to courier deliveries, etc.
  </li>
  <li>
   May be responsible for taking and distributing internal meeting minutes.
  </li>
  <li>
   Provide relevant data, information, and back-up support materials to assist manager with day to day operations, as requested.
  </li>
  <li>
   May track a variety of department and/or employee data and complete regularly scheduled reports by required due date.
  </li>
  <li>
   Assist in preparation, obtain appropriate departmental signatures, track and follow up on various personnel actions to include candidate requisition forms for open positions, , employee leaves, promotions, etc
  </li>
  <li>
   Assist in the planning, coordination, and preparation of major business meetings, luncheons, and dinners involving both internal and external clients, departments and companies as required.
  </li>
  <li>
   May be responsible for the submission of staff expense reports in a timely manner.
  </li>
  <li>
   May be responsible for the coordination and planning of facility needs (space, equipment, etc.)
  </li>
  <li>
   When manager is on travel or out of office may respond to routine items and forward urgent issues to appropriate individuals.
  </li>
  <li>
   Interact with vendors, Accounts Receivable, Purchasing and Finance to research and properly code invoices for payment.
  </li>
  <li>
   Take responsibility for the selection and procurement of all Facilities related supplies.
  </li>
  <li>
   Performs other duties as required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Additional Job Description:
 <br/>
 <br/>
 <ul>
  <li>
   Suitable University Degree
  </li>
  <li>
   Fluent in English (Spoken &amp; written)
  </li>
  <li>
   Computer skills (MS Office Suite, MS Word, MS PowerPoint, MS Access, MS Outlook, and Internet).
  </li>
  <li>
   Good communication skills (written and verbal).
  </li>
  <li>
   Ability to work both within a team environment and independently to prioritize tasks
  </li>
  <li>
   Ability to maintain timelines
  </li>
  <li>
   Ability to manage time efficiently
  </li>
  <li>
   Ability to perform multiple tasks.
   <br/>
   <br/>
  </li>
 </ul>
 Ability to establish and maintain effective working relationships with coworkers, managers and clients
 <br/>
 <br/>
 Offers of employment are conditional upon passage of screening criteria applicable to the job.
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 <br/>
 <strong>
  EEO Statement
  <br/>
  <br/>
 </strong>
 NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.
 <br/>
 <br/>
 <strong>
  Statement to Third Party Agencies
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  <br/>
 </strong>
 To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
</div>


Administrative Support (I)

WebBeds

<div><p><b>Who are WebBeds?</b></p>
<p>
WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.</p>
<p>
Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 4.5bn search requests daily We deliver amazing outcomes using leading edge technology through innovative and creative thinking.</p>
<p>
WebBeds is a subsidiary of Web Travel Group (ASX: WEB) &ndash; an ASX 200 listed company operating a global digital travel business.</p>
<p><b>
What makes us stand out?</b></p>
<ul><li>We are a wholesale global travel organisation
</li></ul><ul><li>We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries
</li></ul><ul><li>We partner with over 400,000 properties in more than 14,000 destinations</li></ul>
<ul><li>We work with more than 44,000 travel companies in 145 source markets</li></ul>
<ul><li>We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative &amp; lateral thinking</li></ul>
<p><b>
How will you make an impact?</b></p>
<p>
The Administrative Support Assistant Contracting is responsible for providing a high standard support to Contracting department.</p>
<p><b>
Key </b><b>elements to the role include, but not limited to:</b></p>
<ul><li>
Administrative tasks
</li><li>Adhoc projects</li><li>
Weekly/ Monthly/ Yearly reports and presentation internally and externally.
</li><li>Monitor the daily Third Party bookings and communicate with the internal stakeholders to fix the issues.
</li><li>Support the Contracting CMs in terms of reporting.
</li><li>Answering departmental email/phone inquiries and handling complaints in a courteous, professional manner
</li><li>Ensuring office supplies are maintained, to always ensure adequate levels of necessary supplies
</li><li>Create and maintain filing systems, both electronic and physical &amp; ensuring the confidentiality and security of files and filing systems
</li><li>Coordinating schedules, arranging meetings, preparing &amp; distributing memos and reports, and other correspondence, and ensuring that everyone is kept current on necessary Contracting department news and information
</li><li>Overseeing special projects and tracking progress towards company goals
</li><li>Manage business travel arrangements
</li><li>Developing, reviewing, and improving administrative systems, policies and procedures
</li><li>Write and edit documents from letters to reports and instructional documents
</li><li>Assisting with a variety of administrative tasks including copying, taking notes, and making travel plans</li></ul>
<p><b>
The skills we would love to see in your suitcase!</b></p>
<p><b>
Qualifications &amp; Knowledge</b></p>
<ul><li>
 Understanding of B2B hospitality &amp; Tourism business and electronic distribution channels used for the distribution of lodging products</li><li>
Excellent presentation skills</li><li>
Ability to multitask</li></ul>
<p><b>
Experience, Skills and Behavioural Requirements</b></p>
<ul><li>
 Strong communication skills</li><li>
 Exceptional time, task, and resource management skills</li><li>
 Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills</li><li>
 Planning and Organisation skills - ability to multi-task, be proactive and ability to work independently and use your own initiative</li><li>
 Must have advanced software skills (Microsoft Office), specific in Excel &amp; PPT &amp; Power BI</li><li>
OTA, Travel &amp; Tourism, hospitality Experience (2+ years) is required</li></ul>
<p><b>
Why choose us as your next destination?</b></p>
<p>
We are super proud of our dedicated team of friendly, energetic &amp; passionate professionals. Our people are key to the success of our business &amp; everybody at WebBeds has their own unique role to play as we continue to drive the company forward.</p>
<p>
Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do &amp; to deliver our partners with unbeatable service &amp; support.</p>
<ul><li>International highly skilled group of experts from all around the globe</li></ul>
<ul><li>Dynamic environment with the chance to grow, influence &amp; impact change</li></ul>
<ul><li>Disruptive, fast-growing market leader within travel &amp; endless possibilities
</li></ul><ul><li>Culture built on collaboration empowerment and innovation</li></ul><p></p><p><br>
Click for more information about life at WebBeds : https://vimeo.com/448790131</p>
<p>
Find out more about the WebBeds business at www.webbeds.com</p></div><p></p>

Administrative Support Assistant - Contracting

City and County of Denver

<div><div>About Our Job</div><div></div><div>
Who We Are</div><div>
The Mission of the <div>Denver District Attorney's Office</div> is to professionally and completely prosecute crimes and investigate potential crimes on behalf of the people of the State of Colorado, and in doing so, do justice, advocate for victims' rights and advise and consult in the deterrence and prevention of crime; to ensure the open, evenhanded and humane administration of justice. The office employs approximately 100 attorneys and 150 support staff, who are responsible for more than 6,000 felony and 12,000 misdemeanor prosecutions annually. The elected District Attorney is the chief law enforcement officer in the City and County of Denver, and is responsible for the prosecution of violations of Colorado State Laws. The current Denver District Attorney is John Walsh. The Denver District Attorney is the chief law enforcement officer in the Second Judicial District of Colorado. The Denver District Attorney's Office is responsible for prosecuting all felonies, misdemeanors and serious traffic offenses committed in Denver. The Office advocates victims' rights and advises and consults in the deterrence and prevention of crime.</div><div></div><div>
What We Offer</div><div>
The City and County of Denver offers a competitive salary commensurate with education and experience. The full pay range for this position is $22.01- $33.02 /hour based on your experience and education. We also offer generous benefits for full-time employees which include but is not limited to:</div><ul><li><div>
A guaranteed life-long monthly pension, once vested after 5 years of service</div></li><li><div>
457B Retirement Plan</div></li><li><div>
132 hours of PTO earned within first year</div></li><li><div>
11 Paid Holidays per year, plus 1 personal holiday</div></li><li><div>
Education Refund Program (ERP) - a chance for the city to support your continued learning and career growth by investing in your future with the city</div></li><li><div>
Care Bank &ndash; 8 weeks of Paid Family Leave (after the probation period is passed)</div></li><li><div>
Free RTD Eco Pass</div></li><li><div>
Competitive medical, dental and vision plans effective within 1 month of start date</div></li></ul><div></div><div>
Location</div><div>
This position reports on site at the Republic Plaza located at 370 17th Street, Denver, CO 80202, Monday through Friday 8:00AM - 5:00PM.</div><div></div><div>
What You'll Do</div><div>
We are currently seeking a Diversion Administrative Support Assistant to join our team. As the Diversion Administrative Support Assistant you will be responsible for managing office finances which may include; grants, bank accounts, restitution, intake fees, and payouts Work Program.</div><div></div><div>
Additional the Diversion Administrative Support Assistant will:</div><ul><li>
Submitting invoices from Service Providers for payment</li><li>
Assist with managing client restitution payment system</li><li>
Tracking eligible Diversion cases from filing to termination</li><li>
Answering office main line and responding to voicemails in general mailbox</li><li>
Greeting clients and visitors when checking in</li><li>
Managing stats and all program data reports</li><li>
Building case files for incoming Diversion Clients</li><li>
Managing Diversion Client Database and PowerBI</li><li>
Managing and order as needed: office supplies, office water, snacks for clients, UA supplies, etc.</li><li>
Notify DA&rsquo;s &amp; Defense of Status of Diversion Clients on weekly court docket</li><li>
Assessing Restitution Communicating with victims to assess and coordinate restitution payments from clients in the program.</li><li>
Compiling data for quarterly and yearly Grant Reports for multiple Diversion program grants, which includes assisting with balancing grant budgets, creating statistical reports and collecting crucial data from program staff.</li><li>
Other Duties as assigned</li></ul><div></div><div>
What You&rsquo;ll Bring</div><div>
Our ideal candidate will have some or all of the following:</div><ul><li>
Superb customer service skills</li><li>
Three (3) plus years of working with finance/budget</li><li>
High level of proficiency with Microsoft Excel, Microsoft Access and Microsoft products such Teams, Outlook , Word , PowerPoint</li></ul><div></div><div>
Required Minimum Qualifications</div><div>
We realize your time is valuable, so please do not apply if you do not have at least the following required minimum qualifications:</div><ul><li>
Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.</li><li>
Experience Requirement: Three (3) years of full performance office support/clerical work (type and level of an Administrative Support Assistant III).</li><li>
Education/Experience Equivalency: Additional appropriate education may be substituted for the minimum experience requirement.</li></ul><div></div><div>
Application Deadline</div><div>
This position is expected to stay open until Tuesday, October 14, 2025. Please submit your application as soon as possible and no later than October 14th at 11:59PM.</div><div></div><div>
About Everything Else</div><div></div><div>
Job Profile</div>
CC1503 Administrative Support Assistant IV<div>
To view the full job profile including position specifications, physical demands, and probationary period, click <div>here</div>.</div><div></div><div>
Position Type</div>
Unlimited<div></div><div>
Position Salary Range</div>
$22.01 - $33.02<div></div><div>
Target Pay</div>
Based on education and experience<div></div><div>
Agency</div>
District Attorney<div></div><div><div><div><div><div><div><div><div>
Redeployment during Citywide Emergencies</div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div>
City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.</div></div></div></div></div></div></div></div><div></div><div><i>
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.</i></div><div></div><div><i>
It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact </i><div><i>Jobs@Denvergov.org</i></div><i> with three business days&rsquo; notice.</i></div><div></div><div><i>
Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.</i></div><div></div><div>
For information about right to work, click <div>here</div> for English or <div>here</div> for Spanish.</div></div>

Diversion Administrative Support Assistant

CrewBloom

Seeking a detail-oriented and proactive Content Distribution and Administrative Support Specialist to manage and enhance content visibility across multiple platforms, maintain quality standards, and provide essential administrative support. This role requires a focus on social media content distribution, error-free publication, and organizational support.
<br>Job Responsibilities
<br><br>
<b>Content Distribution:</b><br>
<ul>
<li>Ensure all articles are published across various platforms, including the company website, LinkedIn, Facebook, and Twitter.</li>
<li>Review content for accuracy and consistency before publication, maintaining a high level of professionalism.</li>
<li>Share each article in 100+ LinkedIn groups to maximize visibility, reach, and engagement with industry professionals and potential clients.</li>
</ul>
<b>Social Media and Content Quality Management:</b><br>
<ul>
<li>Monitor and manage content standards across all distribution channels to maintain a strong and professional brand image.</li>
<li>Track and optimize content performance based on engagement and feedback to enhance future distribution strategies.</li>
</ul>
<b>Administrative Support:</b><br>
<ul>
<li>Assist in managing and organizing the email inbox, sorting important messages, and clearing outdated or unnecessary emails to improve efficiency.</li>
<li>Support other organizational tasks as needed to help streamline administrative processes.</li>
</ul>
<b>Project Assistance:</b><br>
<ul>
<li>Initiated and completed special projects, including email mail merges, with a high level of independence and initiative.</li>
<li>Adapt to changes and provide timely communication regarding project status and potential delays.</li>
</ul>
<b>Requirements:</b><br>
<ul>
<li>Proven experience in content distribution and administrative support.</li>
<li>Excellent attention to detail and organizational skills.</li>
<li>Ability to work independently and communicate effectively.</li>
<li>Familiarity with social media platforms, particularly LinkedIn.</li>
<li>Experience with email organization and project management skills.</li>
<li>Additional Information:   This role emphasizes flexibility, reliability, and a proactive approach to enhancing content reach and administrative efficiency. Ideal for candidates who can manage multiple responsibilities, adapt quickly, and are committed to upholding high standards in all aspects of their work.</li>
</ul>
<b>Minimum Technical and Work Environment Requirements:</b><br>
<ul>
<li>Internet Connection:</li>
<li>Primary internet connection with a minimum speed of 15 Mbps.</li>
<li>Backup internet connection with at least 10 Mbps.</li>
<li>Backup connection must be capable of supporting work during a power outage.</li>
<li>Primary Device:</li>
<li>Desktop or laptop equipped with at least:</li>
<li>Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor.</li>
<li>A minimum of 8 GB RAM.</li>
<li>Backup Device:</li>
<li>Must meet or exceed the performance of an Intel Core i3 processor.</li>
<li>Must be functional during power interruptions.</li>
<li>A functioning webcam.</li>
<li>A noise-canceling USB headset.</li>
<li>A quiet, dedicated home office space.</li>
<li>Peripherals and Workspace: A smartphone for communication and verification purposes.</li>
</ul>
<b>Benefits:</b><br>
<b>Join Our Dynamic Team:</b> Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
<br><b>Embrace the Opportunities:</b> Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
<br><b>Limitless Career Growth:</b> Unlock a world of possibilities and resources to propel your career forward.
<br><b>Fast-Paced Thrills:</b> Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
<br><b>Flexibility, Your Way:</b> Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
<br><b>Work-Life Balance at Its Best:</b> Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Content Distribution and Administrative Support Specialist

Zeiders Enterprises, Inc.

<div>
 <strong>
  Job Title:
 </strong>
 Customer Service/Administrative Support
 <br/>
 <br/>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 Customer Service/Administrative Support personnel are normally the first point of contact for a client. They are responsible for providing basic information, scheduling appointments, and providing administrative support functions.
 <br/>
 <br/>
 <strong>
  Essential Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Receive, screen, and direct callers and walk-in customers to the appropriate FFSP staff
  </li>
  <li>
   Provide general, basic information and referral of customers to military and community resources, utilizing other FFSP staff for more in-depth, complicated requests for information.
  </li>
  <li>
   Enroll and schedule customers in briefs, workshops, classes, and individual appointments, when not provided through centralized scheduling.
  </li>
  <li>
   Provide administrative and clerical services
  </li>
  <li>
   Provide a variety of administrative and clerical support functions, e.g., finalizing official correspondence, preparing military messages, making travel arrangements, distributing mass mailings, managing files, receiving messages for staff
  </li>
  <li>
   Ensure that information and referral services provided are entered and counted in FFSMIS
  </li>
  <li>
   Provide a variety of Counseling and Advocacy Program administrative support functions, e.g., preparing and finalizing official correspondence, data entry, attending and taking minutes at meetings, scheduling appointments, screening and directing potentially distraught or difficult callers or walk-in clients, managing files, maintaining referral and community resource directories
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Supervisory Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This job has no supervisory responsibilities.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Education And/or Experience Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or GED
  </li>
  <li>
   Experience working with computers and office automation software
  </li>
  <li>
   Knowledge of basic customer service skills
  </li>
  <li>
   Ability to handle multiple tasks and determine priority of tasks
  </li>
  <li>
   Strong verbal and written skills
  </li>
  <li>
   Possess a general knowledge base of community and military resources
  </li>
  <li>
   Ability to follow directions carefully and understand complex protocols
  </li>
  <li>
   Ability to take and prepare meeting minutes, prepare correspondence, and accurately enter data into required data systems
  </li>
  <li>
   Knowledge of military lifestyle, ranks, and organizations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  </li>
  <li>
   Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  </li>
  <li>
   Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other Skills And Abilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   This position requires access to U.S. Government facilities and systems.
  </li>
  <li>
   U.S. Citizenship, a valid driver's license, transportation, and auto insurance are required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Competencies
  <br/>
  <br/>
 </strong>
 To perform the job successfully, an individual should demonstrate the following competencies:
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 <br/>
 <ul>
  <li>
   Ability to work both independently and as part of a team.
  </li>
  <li>
   Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  </li>
  <li>
   Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
  </li>
  <li>
   Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  </li>
  <li>
   Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
  </li>
  <li>
   Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Demands:
 </strong>
 Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computers, telephones, copiers, printers, and other office equipment. The employee must occasionally lift and/or move up to 10 pounds.
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 <strong>
  Work Environment:
 </strong>
 The physical demands and work environment characteristics described here represent those employees encounter while performing the essential functions of this job. Reasonable accommodations may be enabled for individuals with disabilities to perform the essential functions.
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 The noise level in the work environment is usually quiet.
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 <strong>
  <em>
   Zeiders Enterprises, Inc. is an Equal Opportunity Employer
  </em>
 </strong>
</div>


Customer Service and Administrative Support

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