admissions coordinator

State of Idaho

<p></p><div><p><b>DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS
</b></p><p></p><p><b><i>*THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.*
</i></b></p><p></p><p>Are you looking for a meaningful career where you can support Idahoans, enjoy a Monday through Friday schedule, and have holidays off so you can maintain a healthy work‑life balance? State Hospital North, located in Orofino, is seeking a dedicated and detail‑oriented <b>Admission Coordinator </b>to join our team and play a vital role in ensuring safe, timely, and policy‑compliant patient admissions. Our Admission Coordinator is essential in helping individuals access the care they need. You&rsquo;ll work closely with hospital leadership, the Clinical Services Bureau, and community partners to support smooth transitions of care and maintain optimal hospital bed census.
</p><p><b>This position may be eligible for limited telework after successful completion of probation and necessary training. Approval to telecommute is not guaranteed and subject to termination at any time.
</b></p><p><b>The successful applicant will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation.
</b></p><p><b>BENEFITS:
</b></p><p></p><p>The State of Idaho offers a robust total compensation and benefits package, including but not limited to:
</p><p></p><ul><li>We have one of the Nation's best state retirement systems (PERSI) that offers a lifetime benefit at retirement.
</li><li>11 paid holidays
</li><li>Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
</li><li>Paid parental leave
</li><li>Medical, vision, and dental insurance benefits that become effective first of the month following your hire date. All contributions can be pre-tax (full-time/30+ hours per week)
</li><li>2 voluntary supplemental retirement plans including both pre-tax and Roth options
</li><li>Deferred compensation plan
</li><li>Life insurance for self, spouse, and children
</li><li>Short and long-term disability insurance
</li><li>Flexible Spending Accounts (FSA)
</li><li>Wide variety of training opportunities
</li><li>Some positions offer flexible hours and/or telecommuting
</li><li>Additional perks and discounts available through medical provider
</li><li>Public Service Loan Forgiveness (PSLF) Eligibility
</li><li>Employee assistance program
</li></ul><p></p><p>Additional information related to benefits and/or State programs can be found here: https://dhr.idaho.gov/StateEmployees/Benefits.html.*
</p><p></p><p><b>EXAMPLE OF DUTIES:
</b></p><p></p><ul><li>Communicate updates to the SHN admission waitlist to Clinical Services Bureau and hospital staff.
</li><li>Assign patient cases based on acuity, staffing, and supervisory input to ensure balanced workloads and appropriate care.
</li><li>Coordinate admission dates and transportation with Clinical Services Bureau and law enforcement partners.
</li><li>Monitor admission denials and collaborate with the assistant hospital administrator on regional responses.
</li><li>Manage hospital census to maintain optimum bed capacity.
</li><li>Identify and communicate safety or medical risks, including special precautions, medical needs, or medication considerations.
</li><li>Maintain data systems tracking admissions, denials, dropped commitments, and postponed admissions.
</li><li>Coordinate with transporting agencies and local hospitals to maximize transport efficiency.
</li><li>Problem‑solve admission challenges including prioritization, postponements, and community admissions.
</li><li>Verify accuracy and completeness of court documents in all admission packets per State Hospital North policy.
</li></ul><p></p><p><b>MINIMUM QUALIFICATIONS:
</b></p><p></p><p><b>You must possess all the minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum and specialty qualifications for this position. Failure to do this may disqualify you from being considered for this position. It is highly recommended to attach a one-page cover letter to your application to demonstrate how you meet the requirements below.
</b></p><p></p><ul><li><b>Experience monitoring record systems to identify and correct errors. </b>Typically gained by at least one year of related experience.
</li><li><b>Experience interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs. </b>Typically gained by at least one year of experience which frequently required interpreting and applying a variety of difficult rules, regulations, or policies to determine compliance or eligibility and explaining decisions to others. Decisions are complex and can affect the social or economic well being of others or will result in a service or action being denied.
</li><li><b>Experience analyzing information and researching a variety of sources to identify and resolve problems or issues. </b>Typically gained by at least one year of extensive research and analysis of highly complex or technical material requiring in-depth program knowledge in order to determine if requirements were met and if they complied with established laws and/or policies. Research must have included contacting a variety of sources both inside and outside the organization to collect, obtain, and verify information and determine the appropriate course of action.
</li><li><b>Experience dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations. </b>Typically gained by at least one year experience dealing with individuals from varying cultural and socioeconomic backgrounds in stressful situations which dealt with personal, sensitive, or confidential information such as eligibility requirements, health issues, or financial matters.
</li><li><b>Experience entering and retrieving data using a computerized record system. </b>Typically gained by at least six months of experience in a work setting where it was required to enter and retrieve data in a database records system or other computer records system.
</li><li><b>Experience composing and proofreading business correspondence. </b>Typically gained by at least one year of office experience which required composing and proofreading a variety of business documents on a regular basis <b>OR </b>successful completion of at least one college-level English composition or business English class <b>AND </b>six months of experience composing business documents.
</li></ul><p><b>Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.
</b></p><ul><li><p><b>Experience coordinating patient transitions of care. </b>Typically gained by at least two years of experience in discharge planning, case management, or similar care‑coordination work.
</p></li><li><b>Strong skills and experience in using Excel, Microsoft Word, Teams, Outlook. </b>Typically gained by 2 years' of experience using these programs in a professional setting.
</li></ul><p></p><p>Learn About a Career with DHW
</p><p></p><p><i>***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.
</i></p><p></p><p>If you have questions, please contact us at:
</p><p></p><p><i>Email is the quickest way to get an answer to your questions.
</i></p><p></p><p>(answered Monday through Friday during business hours MST)
</p><p></p><p>EMAIL: dhwjobs@dhw.idaho.gov
<br>
PHONE:(208) 334-0681
</p><p></p><p>EEO/ADA/Veteran:
</p><p></p><p>The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.
</p><p></p><p>The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.
</p><p></p><p>Preference may be given to veterans who qualify under state and federal laws and regulations.</p></div>

Admissions Coordinator - SHN

Mass General Brigham

<div>Site: The McLean Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><br>
<p></p>
Swing Shift M-F 1pm -9pm<p></p><p><b><br>
Job Summary</b></p>
Psychiatric triage for all levels of care for McLean Hospital units on and off site, certain McLean affiliates, Partners facilities and capitated contracts. Provides teaching function for all evaluating clinicians regarding payers and precertification requirements.
<br>
<br>
RESPONSIBILITIES AND STANDARDS
<br>
<ul><li>Provides Partners wide bed/service search following established triage procedure.
</li><li>Gathers clinical and financial information according to established procedures in order to make referrals to participating Partners facilities, (when available and outside Partners when needed) based on clinical needs and managed care contracts.
</li><li>Provide after hours psychiatric triage for Newton-Wellesley Hospital inpatient adult and geriatric facilities.
</li><li>Act as a resource to Partners wide facilities regarding services and bed availability within Partners.
</li><li>Provide psychiatric triage for Franciscan&rsquo;s Children&rsquo;s Hospital inpatient and ART (Adolescent Residential Treatment Program)
</li><li>Answer MGH/McLean Tufts line and provide triage, when indicated, or direction to other services.
</li><li>Provide public relations function by handling inquiries regarding services at McLean, it&rsquo;s affiliates and other Partners psychiatric facilities.
</li><li>Maintain bed board for Partners facilities in order to be aware of bed availability.
</li><li>Interviews the patient, family member or referring professional to obtain clinical and demographic data to determine need for evaluation and/or admission; following established admission procedure.
</li><li>Gathers comprehensive and accurate information relevant to the need for evaluation and/or admission according to established procedure, as demonstrated by minimal need of clinicians to recollect same data.
</li><li>Triages urgent and emergent calls to appropriate level of care including referral of patients in crisis to emergency rooms when indicated and/or contacting crisis team regarding patients at immediate risk, and when indicated contacting local police.
</li><li>Respond to preadmission inquiry promptly as indicated by lack of complaint.</li><li>Interacts with patients, family member or referring professional in a courteous and professional manner as indicted by lack of complaint.
</li><li>With medically or psychiatrically complicated cases, reviews inquiry with Clinical Nursing Supervisor or Doctor on Call or department manager in a timely and professional matter as indicated by lack of complaint.
</li><li>Continually reassess census and bed availability.
</li><li>Assigns patient to appropriate unit based on census, clinical presentation at preadmission, and contract requirements.
</li><li>Obtains census (admissions, anticipated discharges on each inpatient unit at least three times during each twenty-four hour period and as indicated from McLean affiliates.
</li><li>Presents units with preadmission clinical information on patients and expected time of Arrival.
</li><li>Completes financial screening according to established procedure.
</li><li>Verifies insurance coverage via computer or telephone.
</li><li>Interprets insurance data to determine need for any special procedures and/or co-payments or deposits. Educates residents and other clinical evaluators regarding insurance and precertification requirements.
</li><li>Completes eligibility determination and fulfills all pre-registration requirements for major contracts and ensures that precertifications are complete.
</li><li>Reviews financial information with Patient Accounts Department or Director of Intake for approval when necessary.
</li><li>Communicates financial information to family member and/or referring agent as indicated by lack of complaint.
</li><li>Enters patient information and ADT transactions into the IDX system completely and accurately.
</li><li>Enters accurate patient demographic information into the system.
</li><li>Enters complete referral information into system to be used for marketing purposes and reports.
</li><li>Enters accurate patient Financial Status Classification (FSC) information into the system.</li><li>Enters accurate patient Visit Level information into the system.
</li><li>Enters accurate ADT transactions into the system in a timely manner, used for hospital census.</li><li>Makes embossed card.
</li><li>Updates system to reflect latest census worksheets, preparing and distributing them when necessary.
</li><li>Completes admitting paperwork.
</li><li>Gathers information from patient and/or family to complete demographic and insurance section of medical record.
</li><li>Obtains appropriate signatures from patient or guarantor for Assignment of Benefits form when Patient Account staff is unavailable.
</li><li>Obtains signatures from patient or guardian for necessary releases of information.</li><li>Collects necessary deposits from patient or guarantor.</li><li>Completes and sends PCP notification forms, notification of admission and other paperwork as required by specific contracts and regulatory agencies.</li><li>Interacts with departmental hospital staffs in a professional and cooperative manner.
</li><li>Communicates effectively and positively with coworkers as observed by the supervisor.
</li><li>Communicates effectively with Hospital staff, and departmental staff as indicated by lack of complaint.</li><li>Triage outside calls to appropriate hospital personnel as a customer service to outside referrers, consumers, etc.
</li><li>Maintains confidentiality of information of the department and contributes to the effective operation of the department.
</li><li>Maintains confidentiality of departmental information according to established procedures with no reported errors.
</li><li>Releases confidential information only in accordance with the Confidentiality Policy and/or the approval of the Department Head</li><li>Assures the security of the Departmental files at the end of each workday to protect confidential information.
</li><li>Submits suggestions to departmental management regarding improvement of operations and efficiency.
</li><li>Notifies supervisor or coworker of availability to complete other duties.</li><li>Performs other duties as assigned.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div>
Education Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Experience working in a mental healthcare setting 3-5 years required and Experience as a Psych Admissions Coordinator I 1-2 years required Knowledge, Skills and Abilities - Demonstrated strong interviewing skills, clinical knowledge of psychiatric diagnoses and treatment, data entry, excellent interpersonal communication via telephone and in person, with a high degree of comfort working with a psychiatric population. - Must be able to handle sensitive information with discretion and good judgment, knowledge of computer terminal, EPIC and Microsoft Teams preferred. - Keyboarding.<p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><b>
Physical Requirements</b><ul><li>
Standing Frequently
</li></ul><ul><li>Walking Frequently
</li></ul><ul><li>Sitting Occasionally
</li></ul><ul><li>Lifting Frequently
</li></ul><ul><li>Carrying Frequently
</li></ul><ul><li>Pushing Occasionally
</li></ul><ul><li>Pulling Occasionally
</li></ul><ul><li>Climbing Rarely
</li></ul><ul><li>Balancing Frequently
</li></ul><ul><li>Stooping Occasionally
</li></ul><ul><li>Kneeling Occasionally
</li></ul><ul><li>Crouching Occasionally
</li></ul><ul><li>Crawling Rarely
</li></ul><ul><li>Reaching Frequently
</li></ul><ul><li>Gross Manipulation (Handling) Frequently
</li></ul><ul><li>Fine Manipulation (Fingering) Frequently
</li></ul><ul><li>Feeling Constantly
</li></ul><ul><li>Foot Use Rarely
</li></ul><ul><li>Vision - Far Constantly
</li></ul><ul><li>Vision - Near Constantly
</li></ul><ul><li>Talking Constantly
</li></ul>Hearing Constantly<br>
<ul><li>
</li></ul><p></p><br>
<div><div><div><div><div><div><div><p><b>Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
115 Mill Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Evening (United States of America)<p></p><p><b><br>
Pay Range</b></p><ul><li>/</li></ul><p></p><p><b><br>
Grade</b></p>
3<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1600 The McLean Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Psych Admissions Coordinator l

Amerita

<div>Our Company:
<div>
Amerita</div><div></div>
Overview:
<div>
The Specialty Admission Coordinator is responsible for managing specialty medication referrals from receipt through insurance clearance to ensure timely and accurate patient access to therapy. This role serves as the key point of contact for benefit investigation, prior authorization, coordination with internal stakeholders (pharmacy and nursing staff) and financial counseling with patients. The coordinator plays a critical role in ensuring referrals meet payer requirements and in facilitating seamless communication between patients, providers, pharmacy staff and the sales team.</div><div></div><div><br>
This is a remote position</div><div>
Shift: Monday-Friday 8:30am-5:30 PM</div>
Responsibilities:
<ul><li>Owns and manages the specialty referral from initial intake through insurance approval</li><li>
Conducts timely and accurate benefit investigation, verifying both medical and pharmacy benefits</li><li>
Identifies and confirms coverage criteria, co-pays, deductibles and prior authorization requirements</li><li>
Prepares and submits prior authorization requests to appropriate payers</li><li>
Maintains clear, timely communication with pharmacy teams, sales representatives and prescribers regarding the status of each referral and any outstanding information</li><li>
Coordinates and delivers financial counseling to patients, including explanation of out-of-pocket costs, financial assistance options and next steps</li><li>
Ensures all documentation complies with payer and regulatory requirements</li><li>
Updates referral records in real-time within computer system</li><li>
Collaborates with patient services and RCM teams to support a smooth transition to fulfillment</li><li>
Tracks and reports referral statuses, turnaround times and resolution outcomes to support process improvement</li><li>
Supervisory Responsibility: No</li></ul>
Qualifications:
<div>
EDUCATION/EXPERIENCE<br>
<ul><li>High school diploma or GED required; Associate&rsquo;s or Bachelor&rsquo;s degree preferred.</li><li>Minimum of 2 years of experience in a healthcare, specialty pharmacy, or insurance verification role.</li><li>Experience working with specialty medications, including benefit verification and prior authorization processes.</li><li>Experience in patient-facing roles is a plus, especially involving financial or benefit discussion.</li></ul></div><div></div><div><br>
KNOWLEDGE/SKILLS/ABILITIES<br>
<ul><li>Familiarity with payer portals.</li><li>Strong understanding of commercial, Medicare, and Medicaid insurance plans.</li><li>Proven track record of communicating effectively with internal and external stakeholders.</li><li>Desired: Experience in Microsoft BI. Experience in Outlook, Word, and PowerPoint.</li></ul></div><div></div><div><br>
TRAVEL REQUIREMENTS<br>
Percentage of Travel: 0-25%</div><div></div><div><br>
**To perform this role will require constant sitting and typing on a keyboard with fingers, and occasional standing, and walking. The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs**</div>
About our Line of Business: Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com. Follow us on Facebook, LinkedIn, and X. Salary Range: USD $21.00 - $29.00 / Hour</div>

Specialty Admissions Coordinator

Oak Park Nursing and Rehabilitation Center

<p>The Marketer &amp; Admissions coordinator will act as a liaison for <b>skilled nursing facility</b> and for assigned hospitals and designated referral sources for families. This person will be responsible for building relationships with hospitals, which generate patient referrals and admissions. This position will assess clinical needs of potential / existing residents to assure the facility has the clinical capability to treat the resident.</p><p><b>Marketing and Admissions Coordinator Requirements:</b></p><ul><li>2 to 3 years of sales and/or marketing in healthcare; long-term care marketing experience preferred.</li><li>Familiarity with the admissions process at a sub-acute, SNF or rehab facility.</li><li>Experience with understanding patients insurances Medicare, Medicaid, and Managed care subacute guidelines.</li><li>Must have the ability to establish good working relationships with social workers, nurses, Physicians, and case managers in assigned hospitals and other medical facilities as appropriate</li><li>Excellent organizational skills with a detail orientation towards documentation.</li><li>Superior follow-up skills and ability to organize and prioritize numerous tasks.</li><li>Professional telephone skills with the ability to handle referral calls effectively and efficiently, meeting the needs of the referral sources and families.</li><li>Computer experience and understanding of hospitals EHR system is preferred</li></ul><p><b>Competitive Pay Based On Experience:</b></p><ul><li>Paid time off</li><li>Health insurance</li><li>Dental insurance</li><li>401K</li><li>Other types of insurance</li></ul><p><b>Responsibilities Include:</b></p><ul><li>Primary sales and marketing representative for managing hospital referrals/designated referral source referrals</li><li>Develop strong relationships with key hospital personnel and identify new opportunities for alignment, partnering, and growth.</li><li>Work with facility marketing to develop monthly plans and strategies and new business</li><li>Assist in planning and organizing marketing strategies and programs designed to meet census and payor mix goals.</li><li>Participate in monthly reports on sales activity, competitor/referral source changes in the marketplace and work with other staff to develop marketing plan</li><li>Assure that the admission process is seamless and positive, including but not limited to identifying all necessary device/equipment and immediate medical needs necessary to ensure a smooth transition to the facility</li><li>Understand and communicate critical and/or strategic changes to hospital functions, relationships, programs, and opportunities.</li></ul><p>Our facility provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees&rsquo; legally-protected characteristics (&ldquo;protected class&rdquo;) including: age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information.</p><p>Job Type: Full-time</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Marketing/Admissions Coordinator (Skilled Nursing Facility)

Adolescent Wellness Academy

<p>Admissions Coordinator<br/>Full-Time | Remote<br/>Supporting Davie, FL Operations<br/>11:00 AM &ndash; 7:00 PM (Monday&ndash;Friday)<br/></p><p>Must-Have Qualifications<br/></p><p>2+ years in admissions, client care, call center, or sales (required)<br/></p><p>Ability to manage high-volume calls (60&ndash;80/day)<br/></p><p>Strong customer service + sales skills (guiding conversations, handling objections)<br/></p><p>Calm and effective in crisis or emotionally charged situations<br/></p><p>Tech-savvy (CRM/EMR, Microsoft Office)<br/></p><p>High responsiveness, follow-through, and accountability<br/></p><p>The Role<br/></p><p>Serve as the first point of contact for individuals and families seeking care at PRC and AWA. This role blends customer service, sales, and behavioral health&mdash;requiring empathy, efficiency, and strong communication in high-volume, fast-paced environments.<br/></p><p>What You'll Do<br/></p><p>Handle inbound calls, emails, and inquiries as the first point of contact<br/></p><p>Manage 60&ndash;80 calls/day with professionalism and efficiency<br/></p><p>Guide clients and families through admissions conversations<br/></p><p>Navigate crisis and emotionally sensitive situations<br/></p><p>Coordinate next steps (assessments, tours, admissions)<br/></p><p>Document all activity in CRM/EMR systems<br/></p><p>Collaborate with clinical and operations teams<br/></p><p>Preferred<br/></p><p>Spanish-speaking<br/></p><p>Behavioral health or local market familiarity<br/></p><p>Interest in growth within admissions/outreach<br/></p><p>About Us<br/></p><p>PRC provides individualized substance use treatment for adults.<br/>AWA supports adolescents and families through PHP/IOP mental health care.<br/></p><p>We meet people where they are&mdash;and help them move forward.<br/></p>

Behavioral Health Admissions Coordinator - Virtual

PAM Health Specialty and Rehabilitation Hospitals of Miamisburg

<div>
 At
 <strong>
  PAM Health
 </strong>
 , we care for chronically and critically ill patients who require extended hospital care. PAM Health has over 80 hospital locations and employs over 11,000 people across the country. Our teams work together to deliver the highest level of compassionate care ensuring the best possible outcome for our patients.
 <br/>
 <br/>
 <strong>
  What can we offer you as a full-time employee?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical benefits: EPO/HDHP/HSA options, including prescription coverage, Rx &rsquo;n Go, and Teladoc
  </li>
  <li>
   Comprehensive dental and vision benefits
  </li>
  <li>
   Employee Assistance Program, including counseling, legal, and financial services
  </li>
  <li>
   Flexible spending (FSA) and health savings (HSA) accounts
  </li>
  <li>
   Life and Disability insurance benefits
  </li>
  <li>
   Education/In-Service Opportunities including continuing education and tuition assistance
  </li>
  <li>
   Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options
  </li>
  <li>
   Auto, Home, Cell Phone, and Gym Membership discount offerings
  </li>
  <li>
   Personal Travel Discounts
  </li>
  <li>
   401(k) plans and discretionary employer match
  </li>
  <li>
   Generous Paid Benefit Time
   <br/>
   <br/>
  </li>
 </ul>
 Provides admissions office support for the facility. Manages referral, intake, verification, pre-certification, and admissions process. Serves as a back-up to the Admissions Manager. Performs other related duties as assigned.
 <br/>
 <br/>
 <strong>
  Education and Training:
 </strong>
 A High School diploma or equivalent is required. Business or Technical School is preferred. Medical terminology and knowledge of process of insurance verification is required.
 <br/>
 <br/>
 <strong>
  Experience:
 </strong>
 At least one (1) year experience in a medical office position or in a healthcare registration function.
</div>


Admissions Coordinator - FT |Miamisburg Rehab

PAM Health Specialty Hospital of Jacksonville

Admissions Coordinator - FT Days | Jacksonville Specialty

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