admissions director

Capital School Bahrain

Capital School Bahrain is seeking a proactive and detail-oriented Admissions Officer to manage and support the full admissions process. The ideal candidate will ensure timely communication with prospective families, maintain accurate records, and contribute to achieving enrolment targets.Key Responsibilities:Admissions<ul><li>Respond promptly to initial applications submitted through the Admissions Portal, ensuring acknowledgement within one working day.</li><li>Monitor and follow up admissions applications to guarantee timely processing and effective communication with parents.</li><li>Liaise with parents to obtain any pending documents and ensure all required paperwork &mdash; including the declaration, school policies, and fees acknowledgement &mdash; is duly completed and signed.</li><li>Answer telephone calls and email enquiries relating to the admissions process and procedures. All emails must be acknowledged or responded to within one working day.</li><li>Provide accurate information, address queries, and manage complaints from parents and others regarding admissions policy.</li><li>Draft and issue correspondence to parents as required.</li><li>Carry out administrative tasks associated with admitting pupils to Capital School, including receiving and verifying information, maintaining databases, and updating records.</li><li>Maintain accurate records in iSAMS in a timely manner, updating each file following any changes.</li><li>Ensure all pupil documents are properly filed and uploaded to iSAMS.</li><li>Arrange assessments for new pupils and issue offer letters within 24 hours of assessment completion.</li><li>Prepare pupil movement class lists at the end of each academic year.</li><li>Compile subject-specific pupil lists for Arabic, Islamic, Social Studies, and French/Spanish according to nationality.</li><li>Communicate with parents regarding any issues related to payments or concerns between parents and teachers.</li><li>Conduct school tours for prospective parents and pupils as part of the admissions process.</li><li>Support enrolment targets by working to ensure maximum pupil intake each year.</li><li>Follow up with parents and prospective families regarding Open House enquiries, ensuring timely responses and continued engagement.</li><li>Support the follow-up process with parents concerning pupil attendance, ensuring any issues are dealt with promptly and appropriately.</li></ul>Pupil Withdrawal Process<ul><li>Check the exit procedure policy and ensure the parent has submitted the request within the required notice period.</li><li>Check the fee status with the Accounts team to confirm all outstanding payments have been settled.</li><li>Complete the leaver form promptly.</li><li>Prepare leaving and transfer certificates for pupils within three working days of receiving the request.</li></ul>Preferred Skills &amp; Qualifications<ul><li>High level of punctuality, professionalism, and reliability.</li><li>Excellent organisational and administrative abilities.</li><li>Strong communication skills in English and Arabic (written and spoken).</li><li>Knowledge of Bahrain Ministry of Education regulations and related documentation.</li><li>Working knowledge of Bahrain government departments and their procedures.</li><li>Experience with school systems (e.g., iSAMS) is an advantage.</li></ul>Additional Notes: In order to promote multi-skilling and operational efficiency, management expressly reserves the right to assign additional duties and responsibilities to any employee, as deemed necessary in its sole discretion. Such assignments shall constitute a binding obligation on the part of the employee and must be performed with due diligence and professionalism. The scope of these responsibilities may be amended, modified, or expanded from time to time in accordance with the operational requirements of the Admissions and Administration Department.Job Type: Full-timeWork Location: In person

Admissions Officer

Catholic Charities, Straight and Narrow

Director of AdmissionsSchedule per week: (Monday - Friday 9:00am - 5:00pm) Saturday rotation required.Location: Paterson, NJSalary: $70,000-75,000Sign on bonus of $5000 (Full Time Only) (New Employees Only)Responsibilities:<ul><li>Oversee daily operations of Admissions Department.</li><li>Manage, supervise, hire and terminate staff of the Admissions Department as required.</li><li>Ensure that Admission&rsquo;s staff members fulfill the required credentials for their assigned positions</li><li>Ensure that Admission&rsquo;s staff members perform their duties in accordance with their respective Job Descriptions and maintain pleasant, cooperative and helpful attitudes in interacting with all clients, new admissions, referral sources and individual contacts both in person and over the telephone</li><li>Ensure Admission staff are trained in the following areas:</li><li>&middot; Screening clients for admissions</li><li>&middot; Admission intake procedures including documentation required for admission (e.g. NJSAMS, LOCI, and ASAM etc.)</li><li>&middot; Inter departmental communication for all new admission</li><li>. Conduct weekly and monthly meetings with Admission staff to evaluate problem areas in the admission process and to ensure smooth functioning of Admissions Department. Conduct internal staff trainings as needed.</li><li>Conduct annual Employee Evaluations for Admission staff and review their job descriptions and payroll responsibilities consultation to counselors that provide co-occurring services</li><li>Act as a liaison between Straight &amp; Narrow and referral sources (DMHAS, Criminal Justice System, RCI, DCP&amp;P, Medical Facilities/Hospitals) by communicating and marketing all of Straight &amp; Narrow&rsquo;s Programs</li><li>Ensure that referral sources and self-referred applicants are responded to and informed of clients&rsquo; admission status at Straight &amp; Narrow in a timely manner.</li><li>Represent Admissions Department at the required meetings and seminars both inside and outside the agency</li><li>Monitor funding slot matrix to ensure that funded slots are filled only with clients meeting funding criteria and that utilization is maintained at 95% of matrix</li><li>Supervise and monitor for accuracy daily census, weekly roster of scheduled admissions and discharges, and monthly roster. Monitor methadone clients and maintain weekly Roster of active methadone clients and discharge dates. Act as a liaison between agency and outside methadone clinic. Attend and help facilitate weekly methadone meeting with outside agency.</li><li>Ensure that daily count sheet, monthly roster/matrix/census is communicated to Straight &amp; Narrow staff, DCP&amp;P, DMHAS and Recovery Court as required.</li><li>Review all screening packets for appropriateness for admission</li><li>Ensure that all necessary pre-admission information is sent to client&rsquo;s prior admission (such as request for identifying documents needed to apply for entitlements, allowed property list)</li><li>Ensure that all admissions have been fully screened for physical and mental health problems and obtain documentation as indicated prior to admitting the clients</li><li>Ensure that the Admissions counselors complete all the required admissions documentation in compliance with Straight &amp; Narrow&rsquo;s admission policies and procedures</li><li>Ensure that all admissions are entered accurately in NJSAMS</li><li>Review all completed admissions packets for completeness and accuracy and forward to directors for co-sign all assessments, DSM V diagnoses, ASAM PPC-2R and ASAM LOCI</li><li>Act as liaison with NJSAMS staff and ensure that all new admitting staff are trained in necessary NJSAMS modules</li><li>Supervise initiation of entitlement application process on day of admission including, if necessary, applications for birth certificate, SS card, marriage license (if appropriate) and ROI to obtain Judgment of Conviction, and arrange for PC DSS appointment when all information has been obtained.</li><li>Participate in Quality Assurance Program and be part of Committees to ensure program compliance</li><li>Ensure that Reception desk/Operator and switchboard are always attended. Oversee Residential life receiving client property as well as drop offs. Ensure full inventory is completed for all new client&rsquo;s clothing and uploaded into EHR system. Store all clients&rsquo; property including but not limited to cell phones and identifications.</li><li>Ensure all admissions are completed via EHR system</li><li>Follow all Electronic Health Records (EHR) policies</li></ul>Qualifications:Master&rsquo;s Degree with 5 years&rsquo; experience in Human Services/related field and LCADC. Dual License preferred. Or bachelor's degree with CADC and three years of experiences at several levels of care and experience with Electronic Health RecordsBenefits:For full time positions, we offer medical, vision, dental, life and supplemental life insurance. Accidental and Critical Illness Insurance, 403B with employer match, Paid Time off (PTO), in house training seminars, two training days for certified professionals. SN also offers supervision for those individuals trying to become licensed in NJ as a LCADC/CADC, LSW, LCSW, LAC, LPC and LMFT. We participate in employee discount programs such as the Working Advantage program.Pay: $70,000.00 - $75,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>Work Location: In person

Director of Admissions

Riphah International University Gujranwala Campus

<ul><li>Oversee and manage the complete admissions cycle (inquiry to enrolment)</li><li>Lead and supervise the admissions team to ensure performance and service quality</li><li>Ensure timely processing of applications and accurate record-keeping</li><li>Develop, implement, and monitor admissions SOPs and policies</li><li>Maintain high standards of customer service for prospective students and parents</li><li>Analyze admissions data to improve processes, policies, and conversion rates</li><li>Collaborate closely with the Marketing team to support campaigns and targets</li><li>Build and maintain relationships with schools, colleges, and other stakeholders</li><li>Ensure compliance with relevant academic and regulatory requirements</li></ul>Job Requirements<ul><li>Minimum 16 years of education from an HEC-recognized institution (English, Marketing, Education, or a relevant field) 4&ndash;5 years of relevant experience in admissions, student affairs, or academic administration</li><li>Candidates with sales or marketing experience are also encouraged to apply</li><li>Strong communication and interpersonal skills</li><li>Excellent organizational and data management abilities</li><li>Proficiency in MS Office; familiarity with AI tools and admissions management systems is preferred</li><li>Strong networking and relationship-building skills</li><li>Knowledge of HEC policies and academic structures</li></ul>Job Type: Full-timeWork Location: In person

Manager Admissions

Aga Khan University

<div><div>Associate Registrar - Admissions - (260001GS)</div><div><div> 
</div>Associate Registrar - Admissions
Entity: The Aga Khan University, Pakistan
Department: Office of the Registrar
Reports To: University Registrar
Introduction:
Aga Khan University, chartered in 1983 as Pakistan&rsquo;s first private international University, is committed to the provision of education, research, and health care based on international standards relevant to Pakistan and the region. The affiliated Aga Khan University Hospital provides state-of-the-art clinical facilities and well-equipped diagnostic services. The University currently has teaching sites in Pakistan, East Africa, the United Kingdom, and Afghanistan and is a major component of the Aga Khan Development Network.
Aga Khan University&rsquo;s Office of the Registrar in Pakistan is responsible for the student journey from recruitment, outreach and admissions, to organization of convocation ceremonies, ensuring compliance with academic quality assurance policies and procedures.
AKU is an equal opportunity employer and is committed to safeguarding and aims to adopt appropriate standards for ensuring and promoting a respectful relationship with and between all faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.
Position overall objective:
To lead and manage the end-to-end admissions function, ensuring efficient, transparent, and student-centered processes from student recruitment through matriculation for all programmes for the University in Pakistan. The role ensures alignment with institutional goals, compliance with policies, tracking budgets, and optimization of systems and workflows.
Key Responsibilities:<ul><li>
Admissions Strategy &amp; Planning<ul><li>
Develop and implement admissions strategies aligned with enrollment targets</li><li>
Monitor application trends, conversion rates, and intake quality</li><li>
Collaborate with stakeholders and develop recruitment campaigns</li><li>
Collaborate with internal offices and external vendors including Accuplacer, UCAT to ensure timely delivery of testing material and purchase of test units.</li><li>
Support counterparts within AKU campuses, sharing resources to effectively complete their admission processes.</li></ul></li><li>
Admissions Operations Management<ul><li>
Oversee the full admissions cycle: recruitment, application, assessment, review and administration of tools for selection, review, decision, and offer issuance. Focus on enrollment planning, market segmentation, and growth.</li><li>
Ensure timely processing of applications and communication with applicants</li><li>
Manage admission calendars, deadlines, intake cycles and the Day One for programmes as required.</li><li>
Supervise admission office staff and daily operations.</li></ul></li><li>
Policy Implementation &amp; Compliance<ul><li>
Ensure admissions decisions align with academic policies and eligibility criteria</li><li>
Maintain transparency, fairness, and consistency in decision-making</li><li>
Ensure compliance with Institutional, regulatory and accreditation requirements</li><li>
Review and update admissions policies and SOPs.</li></ul></li><li>
Systems &amp; Technology Management<ul><li>
Oversee application portals, document management, and automation workflows</li><li>
Coordinate with IT on system enhancements, testing, and issue resolution</li><li>
Drive digitization and process efficiency initiatives</li></ul></li><li>
Applicant Experience &amp; Communication<ul><li>
Ensure a seamless and responsive applicant journey</li><li>
Oversee communication strategies (offers, rejections, conditional admissions)</li><li>
Manage escalations, appeals, and special cases</li><li>
Maintain high service standards across all applicant touch points.</li><li>
Ensure applicant satisfaction and communication effectiveness</li></ul></li><li>
Data, Reporting &amp; Analytics<ul><li>
Track and analyze key admissions metrics (applications, offers, yield, conversion rates)</li><li>
Prepare reports for senior leadership on admissions performance</li><li>
Use data insights to refine admissions strategies and improve outcomes</li></ul></li><li>
Stakeholder Collaboration<ul><li>
Work closely with academic departments on selection criteria and decisions</li><li>
Coordinate with finance (fee payments), records office and student services</li><li>
Support audits, accreditation reviews, and external reporting.</li></ul></li><li>
Manage student scholarships<ul><li>
Upon admission and completion of financial assistance cycle, manage scholarships for freshers in Pakistan in coordination with student finance and University Advancement.</li></ul></li></ul></div><div></div><div><div> 
</div>Required Qualifications:<ul><li>
Minimum Master&rsquo;s degree in Management, Business, engineering, computer science, Higher Education or relevant field</li><li>
8&ndash;10 years of experience in academic administration, admissions, or registrarial functions at a leadership level.</li></ul>
Preference:<ul><li>
Experience in multi-campus or international admissions</li><li>
Familiarity with digital admissions platforms and automation tools</li><li>
Understanding of local and international qualification frameworks</li></ul>
Skills and Competencies:<ul><li>
Strong understanding of admissions processes and higher education systems</li><li>
Leadership and team management skills</li><li>
Data-driven decision-making and analytical ability</li><li>
Excellent communication and interpersonal skills (with excellent writing skills) to liaise with technical teams and stakeholders.</li><li>
Demonstrated ability to manage multiple priorities in a fast-paced environment.</li></ul>
Preferred Skills:<ul><li>
Knowledge of project management tools and techniques.</li><li>
Process improvement and problem-solving mindset.</li><li>
At least basic data analysis- excel, dashboards, reporting tools.</li><li>
High attention to detail and organizational skills</li></ul>
Comprehensive employment reference checks will be conducted.<div> 
</div></div><div>
Primary Location: Pakistan</div><div>
Organisation: Aga Khan Hospital &amp; Medical College</div><div>
Employee Status: Regular</div><div>
Job Type: Standard</div><div>
Job Posting: 09/04/2026, 12:15:22 AM</div><div>
Closing Date: 23/04/2026, 1:59:00 PM</div></div>

Associate Registrar - Admissions

Page Rehabilitation

<div>Admissions Coordinator Job Summary
Page Rehabilitation is seeking a dynamic and organized Admissions Coordinator to join our team! As a key member of our intake process, you will be responsible for ensuring a smooth transition for new patients and families. If you are a compassionate and detail-oriented individual with excellent communication skills, we encourage you to apply for this full-time opportunity.
Admissions Coordinator Responsibilities:<ul><li>
Coordinate and facilitate the admission process for new patients, ensuring efficient and effective communication with patients, families, and healthcare providers</li><li>
Conduct admissions assessments to gather necessary information and complete required paperwork</li><li>
Build relationships with healthcare professionals, insurance companies, and community organizations to promote our services and referring patients to our center</li><li>
Utilize electronic medical records to document and track patient information</li><li>
Collaborate with the interdisciplinary team to ensure a comprehensive understanding of patients' needs and develop individualized care plans</li><li>
Provide exceptional customer service to patients, families, and caregivers to ensure a positive experience during the admission process</li></ul>
Admissions Coordinator Requirements:<ul><li>
Min 2 years of experience in a SNF, in the Admissions Department</li><li>
Education in a healthcare-related field preferred</li><li>
Must have knowledge/experience with Medicare, Medicaid, Insurances and be able to complete verifications.</li><li>
Must have strong PR skills, be self-directed, able to manage a busy environment.</li><li>
Requires some weekends</li></ul>
How to Apply:
If you are passionate about delivering exceptional patient care and are looking for a rewarding career opportunity, please apply to this Admissions Coordinator position at Page Rehabilitation today!</div>

Admissions Coordinator

Florida Helps

Position 1: Full Time Tuesday-Friday 1pm-9pm (WORK HOME) Saturday 8am-4pm OFF SUNDAY-MONDAYPosition 2 Full Time Monday-Friday 10am-6pm OFF SATURDAY-SUNDAYJob Overview We are seeking a dedicated and detail-oriented Remote Admissions Coordinator to join our healthcare team during weekend shifts. This role involves managing patient admissions, verifying insurance, and supporting administrative functions within a fast-paced medical environment. The ideal candidate will have strong medical administrative support skills, proficiency with EMR systems, and excellent communication abilities to ensure a seamless patient intake process while maintaining compliance with HIPAA regulations.We are seeking motivated, reliable Admissions Coordinators to join a growing dual-diagnosis treatment team. This role is critical to guiding individuals and families through the first step of recovery while ensuring ethical admissions, accurate insurance qualification, and strong follow-through in a high-volume environment.Our organization is deeply rooted in mental health and clinical excellence. We take pride in our clinicians, our standards of care, and our patient-first approach. The right candidate is compassionate, detail-oriented, sales-capable, and eager to grow with a developing admissions department.Key ResponsibilitiesPatient Communication &amp; Engagement<ul><li>Respond to inbound calls, texts, chats, and emails from individuals seeking treatment.</li><li>Provide clear, supportive guidance regarding programs, levels of care, and the admissions process.</li><li>Maintain calm, professional, and compassionate communication with individuals and families in urgent or emotional situations.</li><li>Perform consistent and timely follow-up with leads in a high-volume admissions setting.</li></ul>Clinical Pre-Screening &amp; Intake Support<ul><li>Conduct initial clinical pre-screenings to help determine appropriate levels of care.</li><li>Gather and accurately document patient information to support admissions decisions.</li><li>Collaborate closely with clinical and admissions leadership to ensure appropriate placement and smooth intake coordination.</li></ul>Insurance Verification, Qualification &amp; Sales Performance<ul><li>Verify insurance benefits (VOB) and assess in-network eligibility, coverage limits, and treatment availability.</li><li>Confirm TX availability and ensure accurate financial qualification prior to admission.</li><li>Communicate benefits and financial responsibility clearly and ethically.</li><li>Demonstrate the ability to confidently guide and close appropriate admissions.</li><li>Participate in sales scoring and performance tracking through verified tiers.</li></ul>Systems, Accuracy &amp; Compliance<ul><li>Complete accurate data entry across Salesforce (preferred) and EMR platforms (Kipu preferred, Avality, VerifyTX, CTM, Outlook)</li><li>Maintain organized and timely documentation to support admissions workflow.</li><li>Uphold HIPAA, confidentiality, and regulatory compliance standards always.</li></ul>Collaboration &amp; Growth<ul><li>Work collaboratively with internal teams to ensure seamless patient transitions into care.</li><li>Contribute to building and strengthening a growing admissions department.</li><li>Demonstrate reliability, accountability, and strong communication.</li></ul>Qualifications<ul><li>High school diploma or GED required (college coursework preferred).</li><li>Previous experience in behavioral health, substance use treatment, healthcare admissions, or high-volume customer service preferred.</li><li>Strong understanding of insurance verification, in-network policies, and benefit qualification strongly preferred.</li><li>Salesforce experience preferred but not required (training available for the right candidate).</li><li>Excellent verbal and written communication skills.</li><li>Ability to work efficiently in a fast-paced, high-volume environment.</li><li>Self-motivated, dependable, and growth-oriented</li></ul>Why Join Us<ul><li>Mission-driven dual-diagnosis treatment environment</li><li>Strong clinical leadership and ethical admissions standards</li><li>Opportunity to make a meaningful impact from first contact</li><li>Competitive benefits and flexible work structure</li><li>Room to grow with an expanding admissions team</li></ul>Pay: $20.00 - $31.00 per hourBenefits:<ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Behavioral Health Allies

<div>Description:

DIVISION: Administration
REPORTS TO: CEO
SUPERVISES: 1-5
EXEMPTION STATUS: Exempt
POSITION SUMMARY: The Director of Business Development (DBD) serves as a senior leader responsible for driving sustainable organizational growth through strategic planning, branding and marketing leadership, referral development, portfolio diversification, and oversight of intake and admissions operations. This role provides unified leadership across marketing, branding, and intake to ensure consistent messaging, efficient referral conversion, and alignment between growth initiatives and operational readiness.
Guided by BHA&rsquo;s Core Values&mdash;Empower Through Innovation, Integrity in Action, Advocate with Passion, Leaders in Learning, Compassionate Care, Always, and Sustainable Growth, Lasting Impact&mdash;the Director of Business Development leads data-informed growth strategies, cultivates strategic partnerships, and ensures financial, regulatory, and ethical responsibility across all development activities. This role works closely with executive leadership, clinical, education, operations, and finance teams to expand services responsibly while protecting quality, compliance, and organizational reputation.
QUALIFICATIONS:
Education &amp; Experience:<ul><li>
Bachelor&rsquo;s in business, Marketing, Administration, Public Health, or a related field required; Master&rsquo;s degree preferred.</li><li>
Minimum of 5&ndash;7 years of progressive experience in business development, marketing, sales, or growth leadership within healthcare, behavioral health, education, or human services.</li><li>
Demonstrated experience leading and managing multidisciplinary teams, including marketing, intake/admissions, or outreach staff.</li><li>
Proven track record of developing and executing strategic growth plans, expanding service lines, and diversifying revenue portfolios.</li><li>
Experience managing budgets, forecasting growth, and aligning financial performance with organizational goals.</li><li>
Knowledge of healthcare, behavioral health, or educational regulatory environments strongly preferred.</li></ul>
Skills &amp; Competencies<ul><li>
Exceptional organizational skills with the ability to manage multiple tasks simultaneously.</li><li>
Strong written and verbal communication skills with a compassionate, professional demeanor.</li><li>
Ability to exercise sound judgment, maintain confidentiality, and apply policies consistently.</li><li>
Strong attention to detail and follow-through on timelines, documentation, and approvals.</li><li>
Ability to work independently while coordinating closely with leadership and multidisciplinary teams.</li><li>
Strong professional judgment, initiative, and reliability.</li><li>
Demonstrated leadership, collaboration, and ethical professionalism.</li><li>
Strategic thinker with strong execution and accountability skills.</li><li>
Exceptional leadership, coaching, and team development abilities.</li><li>
Strong branding, marketing, and communications expertise.</li><li>
Financial acumen with experience managing budgets, ROI analysis, and growth forecasting.</li><li>
Ability to interpret regulatory and payer changes and proactively assess business impact.</li><li>
Strong relationship-building, negotiation, and partnership development skills.</li><li>
High ethical standards, sound judgment, and commitment to confidentiality and compliance.</li><li>
Proficiency with Microsoft Office, CRM systems, intake tracking platforms, and marketing analytics tools.</li></ul>
Requirements:

KEY RESPONSIBILITIES:
Empower Through Innovation<ul><li>
Develop and execute innovative business development, marketing, and branding strategies that support organizational growth and differentiation.</li><li>
Leverage data, analytics, and technology to track referral sources, conversion rates, market trends, and return on investment.</li><li>
Continuously evaluate and improve intake-to-admission workflows in collaboration with the Intake Coordinator and operations leadership.</li></ul>
Integrity in Action<ul><li>
Ensure all business development, marketing, and intake practices comply with regulatory, payer, and organizational standards.</li><li>
Maintain ethical referral practices, transparent reporting, and accurate representation of BHA services.</li><li>
Oversee confidentiality, HIPAA compliance, and appropriate handling of sensitive referral, family, and organizational information.</li><li>
Advocate with Passion</li><li>
Serve as a visible ambassador for BHA within the community, with referral partners, and across professional networks.</li><li>
Advocate for individuals, families, and communities by expanding access to appropriate services through strategic growth initiatives.</li><li>
Ensure intake and marketing messaging reflect compassion, accuracy, and trauma-informed practices.</li></ul>
Advocate with Passion<ul><li>
Ensure each referral is reviewed holistically and fairly, advocating for appropriate placement and supports.</li><li>
Coordinate intake reviews with clinical, education, and operations leaders to determine appropriateness and readiness.</li><li>
Communicate admission decisions respectfully and professionally to families and partners.</li></ul>
Leaders in Learning<ul><li>
Stay informed on regulatory, funding, payer, and policy changes that may impact growth, admissions, or service delivery.</li><li>
Monitor industry trends, emerging service models, and competitive landscapes to inform strategic planning.</li><li>
Provide mentorship, professional development, and performance feedback to marketing and intake teams.</li></ul>
Compassionate Care, Always<ul><li>
Ensure intake and referral experiences are responsive, respectful, timely, and family-centered.</li><li>
Align growth strategies with clinical and operational capacity to protect service quality and staff well-being.</li><li>
Promote a culture of professionalism, empathy, and accountability across business development functions.</li></ul>
Sustainable Growth, Lasting Impact<ul><li>
Develop and manage the business development and marketing budget, ensuring responsible use of resources.</li><li>
Create and monitor strategic growth plans aligned with annual budgets, census targets, and organizational goals.</li><li>
Diversify the organization&rsquo;s service portfolio through new programs, geographic expansion, partnerships, and alternative funding opportunities.</li><li>
Support long-term sustainability by aligning growth with staffing models, infrastructure, and financial health.</li></ul>
FUNCTIONAL RESPONSIBILITIES
Strategic Growth &amp; Portfolio Development<ul><li>
Develop multi-year business development strategies aligned with organizational vision and financial goals.</li><li>
Identify, evaluate, and pursue new service lines, payer opportunities, contracts, and partnerships.</li><li>
Collaborate with executive leadership to assess feasibility, risk, and readiness for expansion initiatives.</li></ul>
Marketing, Branding, &amp; Communications Leadership<ul><li>
Provide leadership and direction to marketing and branding efforts, ensuring consistency with BHA brand standards.</li><li>
Oversee outreach campaigns, digital marketing, events, materials, and public relations initiatives.</li><li>
Ensure marketing strategies align with intake capacity, operational readiness, and financial goals.</li></ul>
Intake &amp; Admissions Oversight<ul><li>
Provide leadership oversight of the intake and admissions function to ensure alignment with growth strategies.</li><li>
Partner with intake leadership to monitor referral flow, conversion metrics, waitlists, and capacity trends.</li><li>
Ensure intake decisions align with clinical criteria, operational readiness, and sustainable growth principles.</li></ul>
Team Leadership &amp; Development<ul><li>
Lead, coach, and evaluate marketing, intake, and business development staff.</li><li>
Establish clear roles, performance expectations, and accountability structures.</li><li>
Build a collaborative, high-performing team culture focused on outcomes, professionalism, and continuous improvement.</li></ul>
Financial Management &amp; Reporting<ul><li>
Develop, manage, and monitor business development and marketing budgets.</li><li>
Track and report key performance indicators related to growth, referrals, conversion, and return on investment.</li><li>
Provide regular reports and strategic updates to executive leadership.</li></ul>
Regulatory &amp; Risk Awareness<ul><li>
Monitor regulatory, legislative, and payer changes that may impact admissions, growth, or service delivery.</li><li>
Proactively assess business risk related to expansion, contracts, and new service offerings.</li><li>
Collaborate with compliance, finance, and operations to mitigate risk and ensure readiness.</li></ul>
Automation, Systems &amp; Process Optimization<ul><li>
Lead the identification, evaluation, and implementation of automation tools and platforms to streamline business development, marketing, and intake workflows.</li><li>
Optimize CRM, intake tracking, marketing analytics, and referral management systems to improve efficiency, data accuracy, and real-time visibility.</li><li>
Eliminate redundant or manual processes by standardizing workflows across marketing, intake, and business development functions.</li><li>
Partner with Operations, IT, and Finance to ensure systems support scalability, compliance, and sustainable growth.</li><li>
Use data and automation to reduce intake timelines, improve referral conversion rates, and support informed executive decision-making.</li></ul>
On-Site Presence &amp; Engagement with Persons Served<ul><li>
Maintain a regular on-site presence across BHA programs and locations to ensure alignment between growth strategy, branding, and service delivery.</li><li>
Visit and engage with individuals served, families, and frontline teams to understand the lived experience and ensure development efforts reflect real needs.</li><li>
Observe program operations to ensure marketing, referral messaging, and intake criteria accurately represent services and capabilities.</li><li>
Strengthen relationships with site leaders and staff to support collaboration, trust, and alignment between growth initiatives and operational realities.</li><li>
Use insights gained from site visits to inform strategic planning, service development, and continuous improvement efforts.</li></ul>
OTHER DUTIES<ul><li>
Perform other related duties and special projects as assigned to support Business Development and organizational initiatives.</li><li>
Participate in development-related committees and organizational initiatives.</li><li>
Attend required meetings, trainings, and professional development sessions.</li><li>
Uphold BHA&rsquo;s mission and values in all work performed.</li></ul>
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
PHYSICAL DEMANDS
The physical demands described below represent those required to perform the essential functions of this position successfully. Reasonable accommodations may be made, as required by law, to enable qualified individuals with disabilities to perform these functions safely and effectively. However, employees must be able to perform the essential duties in a manner that ensures the safety and supervision of students at all times.
Additional Conditions and Expectations:<ul><li>
Employees must maintain professional conduct, emotional regulation, and positive communication when representing BHA internally or externally.</li><li>
Employees must adhere to all BHA policies, branding standards, confidentiality expectations, and ethical guidelines when creating or sharing content.</li><li>
Employees must remain attentive and responsive during all work hours, especially when engaging with community partners, stakeholders, or vendors.</li><li>
Employees must maintain confidentiality, respect, and dignity toward all employees, individuals served, families, and community partners.</li><li>
Work hours may vary depending on marketing deadlines, event schedules, campaign launch dates, or organizational priorities.</li><li>
Must adhere to all organizational policies, branding standards, confidentiality expectations, and ethical guidelines.</li><li>
Must demonstrate flexibility, adaptability, and accountability in a fast-paced, growth-oriented environment.</li></ul>
BHA Core Values
Empower Through Innovation
Integrity in Action
Advocate with Passion
Leaders in Learning
Compassionate Care, Always
Sustainable Growth, Lasting Impact
Fitness for Duty / Medical Evaluation (Job-Related): 
BHA may require a job-related fitness-for-duty evaluation consistent with applicable law when there is a reasonable concern that an employee may be unable to safely perform the essential functions of the role (including driving, medication administration, crisis response, and continuous supervision), or as part of return-to-work clearance following certain leaves or incidents.
ACCESS TO PHI: The employee may have access to Protected Health Information (PHI) as needed and should follow all guidelines in accordance with company and state and federal regulations.
EQUAL EMPLOYMENT: Equal Opportunity is and shall be provided for all employees and applicants for employment based on their demonstrated ability and competence without unlawful discrimination based on their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted so as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America.
ADA STATEMENT: To perform this job successfully, an individual must be able to satisfactorily perform each essential job duty. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.
ACCOUNTABILITY/IMPACT (Degree of answerability for actions, consequences of errors in judgment, and legal liabilities): Errors in judgment or mistakes could cost the organization loss of revenue, loss of clients, and/or negatively impact KCBHH&rsquo;s reputation.</div>

Director of Business Development

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