admissions manager

Upright

<p><strong>Admissions Manager</strong><br /><br /><strong>Company:</strong> Upright<br /><strong>Location:</strong> <strong>New York, New York, United States</strong><br /><strong>Employment Type:</strong> <strong>Full-Time</strong><br /><br /><strong>Job Overview</strong><br /><br />Upright is a forward-thinking and dynamic organisation committed to excellence and innovation. We are seeking a highly organised and motivated <strong>Admissions Manager</strong> to join our team in <strong>New York</strong>. The successful candidate will play a pivotal role in managing our admissions process, ensuring a seamless and positive experience for all prospective applicants. You will be a key representative of our brand, responsible for guiding candidates through their application journey and helping to shape the future of our cohorts. This is an excellent opportunity for a dedicated professional with a passion for helping people achieve their goals.<br /><br /><strong>Responsibilities</strong><br /><br /> </p><ul><li>Oversee the entire admissions cycle, from initial enquiry through to final enrolment, ensuring efficiency and professionalism at every stage.</li><li>Develop and implement effective admissions strategies to meet and exceed enrolment targets.</li><li>Serve as the primary point of contact for all applicants, providing timely and accurate information and support.</li><li>Review applications, conduct interviews, and assess candidate suitability against our criteria.</li><li>Collaborate closely with the marketing and outreach teams to promote our programmes and attract a diverse pool of high-calibre candidates.</li><li>Maintain meticulous and up-to-date records of all applicant data and communications within our CRM system.</li><li>Analyse admissions data to generate insights, prepare reports, and inform future recruitment strategy.</li><li>Represent Upright at recruitment events, webinars, and information sessions with professionalism and enthusiasm.</li></ul><p><strong>Qualifications</strong><br /><br /> </p><ul><li>Proven experience in an admissions, recruitment, or a similar client-facing role.</li><li>Exceptional interpersonal and communication skills, with a demonstrated ability to build rapport with a wide range of individuals.</li><li>Strong organisational and time-management abilities, with a meticulous eye for detail.</li><li>The capacity to work autonomously as well as part of a collaborative team in a fast-paced environment.</li><li>Proficiency in using CRM software and the MS Office Suite.</li><li>A bachelor's degree in a relevant field is highly desirable.</li><li>A genuine passion for education and a commitment to providing an outstanding candidate experience.</li></ul><p><br /><strong>Benefits</strong><br /><br /> </p><ul><li>A competitive salary package.</li><li>Comprehensive health and wellness benefits.</li><li>Generous paid time off and holiday entitlement.</li><li>Opportunities for continuous professional development and career progression.</li><li>A supportive, inclusive, and collaborative working environment.</li></ul><p> </p>

Admissions Manager

Humane Society of Sonoma County

<p></p><div><p>Santa Rosa Shelter Manager</p>
<p>
Humane Society of Sonoma County</p><br>
<p></p>
<p><b>
MISSION STATEMENT</b></p>
<p>
Committed to kindness in service to the community since 1931, the Humane Society of Sonoma County is a donor-supported safe haven for animals. Our mission is to save lives and benefit the wellbeing of pets and their people with kindness, innovation, and leadership.</p><br>
<p></p>
<p><b>
SUMMARY:</b></p>
<p>
The Humane Society of Sonoma County is seeking a customer service-oriented leader for our Santa Rosa Shelter Manager position. This role provides direct oversight of the Animal Care, Adoptions, and Admissions departments, ensuring exceptional care for animals and outstanding service for both internal and external customers. Working collaboratively with department leads, supervisors, and the Shelter Medicine Manager, the Shelter Manager is responsible for the daily operation of shelter programs, including animal intake, housing, adoption placement, and customer engagement. This position promotes high standards of animal welfare, operational excellence, staff development, and a positive experience for community members seeking services from the organization.</p><br>
<p></p>
<p>
This role works closely with the Shelter Behavior, Foster, Shelter Medicine, and Volunteer Programs.</p><br>
<p></p>
<p>
Admissions is responsible for the flow of animals into the shelter; fosters and maintains relationship with partner organizations, responds to pleas from other shelters and coordinates regular transfers, responds to and coordinates surrenders, and facilitates entry of stray animals into shelter. Occasionally communicates with approved partners for alternative placement options including trades, out of area transfers, or rescue placement.</p><br>
<p></p>
<p>
Animal Services and Customer Services Staff are responsible for cleaning and disinfecting all shelter animal housing, and creating a safe, clean, and welcoming environment for all animals, staff, and members of the public. They are responsible for providing daily care including meals, water, bedding, toys and enrichment items, and potty breaks.</p><br>
<p></p>
<p>
Customer Care Associates facilitate appropriate adoptions by understanding the needs of animals in the adoption program and matching them with prospective adopters; this includes preparing animals for adoption, interacting with customers, screening potential adopters, facilitating adoption meets, explaining organization philosophies, policies and procedures, providing general behavioral, medical and care information, and preparing necessary paperwork. In addition to adoptions, a portion of their time is spent handling other front desk duties such as intake of stray animals, animal surrenders, transfers, assistance with lost pets, processing occasional cremation requests, and gratefully accepting donations. The Adoption Program works closely with the Behavior &amp; Training Program, Shelter Medicine, Foster Program, and volunteers.</p><br>
<p></p>
<p>
The Santa Rosa Shelter Manger communicates with other programs within Shelter Ops to keep up to date on capacity for care and collaborates with the Admissions team to keep an appropriate flow of animals based on available space and resources. Assists the intake team with performing intake exams on animals as they enter the shelter if needed; communicates medical and behavioral information to relevant staff members. Creates and updates records.</p><br>
<p></p>
<p><b>
Key Responsibilities:</b></p><br>
<p></p>
<p><b>
ANIMAL WELFARE &amp; SHELTER OPERATIONS:</b></p>
<ul><li>
Practices and guides all staff in humane treatment and safe handling of animals.</li><li>
Ensures the highest level of care for all animals, including safe and humane restraint, daily care, exercise, and kennel operations as needed.</li><li>
Oversees daily routines and care of all animals housed at the Santa Rosa location to ensure care meets HSSC standards.</li><li>
Monitors available space, current population and capacity for care, coordinating with the shelter behavior team, shelter medicine, animal care, and adoptions to ensure an appropriate population of adoptable animals.</li><li>
Works to ensure the shortest length of stay for in-house animals by monitoring pathways and moving the animals to the next steps as efficiently as possible.</li><li>
Oversight and management of animal inventory at the Santa Rosa campus including transfers to other campuses or approved adoption partners.</li><li>
Works with Admissions Coordinator to create and foster relationships with partners organizations.</li><li>
Ensures a clean, safe, and welcoming environment for the public, staff, volunteers, and animals.</li><li>
Maintains and updates policies, procedures, and SOPs to ensure compliance with industry standards and ASV Guidelines.</li><li>
Performs minor medical tasks as needed, including physical examinations, vaccinations, microchip implantation, deworming, and blood collection at intake.</li><li>
Provides input on animal pathway decisions and may participate in humane euthanasia review and recommendation processes.</li></ul><br>
<p></p>
<p><b>
STAFF LEADERSHIP &amp; DEVELOPMENT:</b></p>
<ul><li>
Directly supervises Admissions, Animal Care and Customer Care staff, including supervisors and leads; responsible for hiring recommendations, onboarding, training, performance management, and disciplinary actions.</li><li>
Oversees animal and customer care volunteers, including onboarding, training, coaching, and scheduling.</li><li>
Oversees the schedules of Animal Services Supervisors and admissions staff; supports supervisors in creating appropriate schedules for Adoptions and Animal Care staff to ensure appropriate coverage for shelter operations.</li><li>
Collaborates with the Shelter Behavior Manager and other teams to provide training, continuing education, and skill development opportunities.</li><li>
Supports staff in setting and achieving professional development and career goals.</li><li>
Conducts and facilitates regular team meetings and serves as a liaison with other department leaders.</li><li>
Participates in operations and leadership meetings, contributing to agenda development and facilitation.</li></ul><br>
<p></p>
<p><b>
PROGRAM ADMINISTRATION &amp; RESOURCE MANAGEMENT:</b></p>
<ul><li>
Collects, tracks, and analyzes program data to measure impact, identify growth opportunities, and improve outcomes.</li><li>
Maintains accurate and current records in the ShelterBuddy database.</li><li>
Participates in development of the Animal Services and Admissions annual budget.</li><li>
Monitors and manages expenses within approved budget guidelines.</li><li>
Oversees purchasing, inventory management, and allocation of animal services supplies and resources.</li></ul><br>
<p></p>
<p><b>
CUSTOMER SERVICE &amp; COMMUNITY ENGAGEMENT:</b></p>
<ul><li>
Ensures staff provide accurate information and maintain professional interactions with the public.</li><li>
Assists in resolving escalated customer concerns related to admissions, adoptions, and animal care programs.</li><li>
Communicates professionally and effectively with staff, management, volunteers, and the public, including during sensitive or emotionally charged situations.</li><li>
Represents HSSC at community events, industry conferences, and public engagements.</li><li>
Participates in fundraising and outreach events, including Wags, Whiskers and Wine and other organizational initiatives.</li><li>
Encourages and identifies compelling adoption and animal care stories for marketing and development efforts to support fundraising and community awareness.</li></ul><br>
<p></p>
<p><b>
STRATEGIC AND ORGANIZATIONAL SUPPORT:</b></p>
<ul><li>
This position is a member of the leadership and will be expected to attend and participate in leadership and operations meetings.</li><li>
Contributes shelter metrics for grants, fundraising and data collection purposes.</li><li>
Expected to contribute and participate in public events on occasion (i.e. gala fundraiser, offsite and onsite adoption events)</li><li>
This position will be asked to provide anecdotal stories, photos, and data of cases and animals to the development team for marketing purposes.</li></ul><br>
<p></p>
<p>
Supervision: Reports to the Director of Shelter Operations.</p><br>
<p></p>
<p>
Supervises: Directly oversees and supervises Santa Rosa Admissions and Animal Services (Animal &amp; Customer Care) staff and volunteers.</p><br>
<p></p>
<p><b>
MINIMUM QUALIFICATIONS:</b></p>
<ul><li>
Equivalent of three (3) years of full-time progressive responsibilities or any equivalent combination of education and experience working with animals in shelter, kennel, or veterinary setting.</li><li>
Minimum of one year experience working in an animal shelter required; preferably a shelter with municipal contracts.</li><li>
Minimum one year experience as a manager or supervisor required.</li></ul><br>
<p></p>
<p><b>
KNOWLEDGE, SKILLS, AND ABILITIES:</b></p>
<ul><li>
Advanced training and/or instruction in field of animal care preferred.</li><li>
Must possess excellent skills in conflict resolution, coaching, and counseling.</li><li>
Problem solving and organization skills needed.</li><li>
Strong dog and cat behavior knowledge and ability to handle animals with unknown temperaments or behavior challenges.</li><li>
Ability to make high-level decisions quickly in accordance with HSSC policy.</li><li>
Must be able to communicate effectively both verbally and in writing, experience with Microsoft Office, Excel required, and experience Shelter Buddy software preferred.</li><li>
Bilingual skills a plus.</li><li>
Comfort navigating change and working in fast-paced environments.</li><li>
Excellent communication skills; clear, kind, and culturally aware.</li></ul><br>
<p></p>
<p><b>
Additional Agency-Wide Leadership Responsibilities:</b></p>
<ul><li>
Participate in cross-functional initiatives to improve operational efficiency and service delivery.</li><li>
Represent the organization in external forums, conferences, and stakeholder meetings to promote its mission</li><li>
Support fundraising and development efforts by providing expert insight into animal services and program impact.</li><li>
Advocate for animal welfare and shelter medicine at the regional and national levels, serving as a spokesperson when appropriate.</li></ul><br>
<p></p>
<p><b>
PHYSICAL REQUIREMENTS:</b><br>
This position requires extended periods of standing, walking, bending, and lifting up to 50 lbs. Must be able to handle animals of varying sizes and temperaments, and work in a variety of settings including clinical and shelter environments. Allergic conditions, which would be aggravated when handling or working with animals, may result in disqualification. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</p><br>
<p></p>
<p><b>
WORK ENVIRONMENT:</b><br>
Will work within a standard office environment, as well as indoor/outdoor kennel areas with exposure to environmental conditions that include working near and caring for animals. The employee is generally working in a shelter environment and will be exposed to moderately loud noise levels (such as barking dogs, ringing phones), cleaning agents, bites, scratches, and animal waste. There is potential for exposure to parasites and infectious diseases that can be carried and transmitted by animals. Will work frequently with the public and staff from other agencies, including law enforcement.</p><br>
<p></p>
<p><b>
EEO STATEMENT</b>:<br>
HSSC is an Equal Opportunity Employer. We are committed to building a diverse, inclusive, and equitable team. We encourage applications from individuals of all backgrounds and identities, especially those historically underrepresented in animal welfare and veterinary medicine.</p></div>

Santa Rosa Shelter Manager

University of Pittsburgh

<div><div><p><b>Admissions Administrator - Physician Assistant Studies Hybrid Program</b></p></div><div>
SHRS-Physicians Assistant Studies - Pennsylvania-Pittsburgh - (26003648)</div><div></div><div><p><br>
The University of Pittsburgh is seeking a qualified Admissions Administrator to support the Department of Physician Assistant Studies of the School of Health and Rehabilitation Sciences. This position will work to support admissions in the PA Studies Hybrid Program.</p><p><br>
Support includes comprehensive administrative management of student recruitment, admissions, and enrollment processes throughout the academic year. The incumbent must have strong interpersonal skills to develop a rapport and good working relationship with prospective applicants, current students, staff, faculty and University Departments and stakeholders, both internal and external. The incumbent must also have strong organizational and project management skills.</p><p><br>
A qualified candidate must possess at least an associate&rsquo;s degree in a relevant field and 3 years of relevant administrative experience, preference for 1 year of admissions experience. Combination of education and relevant experience will be considered in lieu of education requirement.<br>
The Admissions Administrator must be familiar with University policies and procedures and be able to make decisions and work independently.</p><p><b>
JOB DUTIES</b></p><ul><li><b>
Management of Student Admissions process</b><br>
<ul><li>Percentage of Time: 80%</li><li>Responsibilities/Duties:</li></ul><ul><li>
Maintain full oversight and management of Centralized Application Service for Physician Assistant Students (CASPA) for Hybrid<ul><li>
Stay up to date on CASPA function and optimization</li><li>
Train faculty and staff as needed</li><li>
Grant appropriate user access</li><li>
Ensure that program portals are configured appropriately each year</li><li>
Ensure that rubrics are updated appropriately each year</li><li>
Ensure that all correspondence templates are updated appropriately each year</li><li>
Troubleshoot as needed</li></ul></li><li>
Review student applications and disposition appropriately</li><li>
Serve as a liaison between applicants and the Admissions Committee during application cycle</li><li>
Schedule, plan, and facilitate student interview days with appropriate stakeholders including faculty, adjunct faculty, staff, current and prospective students</li><li>
Generate and disseminate acceptance/denial/waitlist correspondence as needed</li><li>
Maintain, gather, organize and disseminate data related to admissions</li><li>
Other tasks as assigned by the Chair of the Admissions Committee</li></ul></li><li><b>
Prospective Student Engagement</b><ul><li>
Percentage of time: 5%</li><li>
Responsibilities/Duties:<ul><li>
Manage, monitor and reply to admissions email inquiries</li><li>
Schedule and facilitate phone admissions advising appointments</li><li>
Plan, coordinate, and facilitate virtual and in person information sessions and open houses, and related events</li><li>
Recruit and organize student support for admissions events</li><li>
Participate in and assist in coordination of SHRS open houses and related events</li><li>
Manage record keeping and data tracking related to student recruitment</li><li>
Coordination with MCRE and SHRS Admissions team on SHRS initiatives</li><li><p>
Other tasks as assigned by the Chair of the Admissions Committee</p></li></ul></li></ul></li></ul><p></p><ul><li><b><br>
Management of Guaranteed Admission Programs (GAP Program)</b><ul><li>
Percentage of Time: 5%</li><li>
Responsibilities/Duties<ul><li>
Receive, organize and review student applications for GAP Program</li><li>
Review applications and disposition appropriately</li><li>
Generate acceptance and denial correspondence for all applicants and disseminate accordingly</li><li>
Track progress of all GAP Program students throughout undergraduate or Nutrition Science education at Pitt and maintain files accordingly</li><li>
Organize annual meetings and information sessions for GAP Program students</li><li>
Serve as a point of contact for questions for GAP Program students and prospective students</li><li>
Maintain, gather, organize, and disseminate data related to GAP Program</li><li>
Other tasks as assigned by the Chair of the Admissions Committee</li></ul></li></ul></li><li><b>
Student Enrollment</b><ul><li>
Percentage of time: 5%</li><li>
Responsibilities/Duties:<ul><li>
Inform students of matriculation requirements</li><li>
Maintain communication with students and serve as a resource to provide information/answer questions</li><li>
Other tasks as assigned by the Chair of the Admissions Committee</li></ul></li></ul></li><li><b>
Other Administrative Responsibilities</b><ul><li>
Percentage of time: 5%</li><li>
Responsibilities/Duties:<ul><li>
Supervise student workers in work related to admissions</li><li>
Coordinate website admissions updates with SHRS as needed</li><li>
Scheduling Admissions Committee meetings and taking minutes as needed</li><li>
Ongoing updates to the Admissions Administrator Manual</li><li>
Other tasks as assigned by the Chair of the Admissions Committee</li></ul></li></ul></li></ul><p><b>
JOB FACTORS</b></p><p>
Education and Experience Requirements</p><ul><li>
Minimum Education Level Required:<ul><li>
Associate&rsquo;s</li></ul></li><li>
Minimum Related Experience Level Required:<ul><li>
3 year of relevant administrative experience</li></ul></li><li>
Additional Education and/or Experience Essential to the Position:<ul><li>
1 year of admissions experience</li><li>
Combination of education and relevant experience will be considered in lieu of education requirement.</li><li>
The Admissions Administrator must be familiar with University policies and procedures and be able to make decisions and work independently.</li></ul></li></ul></div><div><div><b>
Job Summary</b></div><p>
Coordinates the admissions process for applicants to include active correspondence with and visit logistics for prospective students. Participates in recruitment activities and projects.</p></div><div><div><b>
Essential Functions</b></div><ul><li><b>
Management of Student Admissions process</b><br>
<ul><li>Percentage of Time: 80%</li><li>Responsibilities/Duties:</li></ul><ul><li>
Maintain full oversight and management of Centralized Application Service for Physician Assistant Students (CASPA) for Hybrid<ul><li>
Stay up to date on CASPA function and optimization</li><li>
Train faculty and staff as needed</li><li>
Grant appropriate user access</li><li>
Ensure that program portals are configured appropriately each year</li><li>
Ensure that rubrics are updated appropriately each year</li><li>
Ensure that all correspondence templates are updated appropriately each year</li><li>
Troubleshoot as needed</li></ul></li><li>
Review student applications and disposition appropriately</li><li>
Serve as a liaison between applicants and the Admissions Committee during application cycle</li><li>
Schedule, plan, and facilitate student interview days with appropriate stakeholders including faculty, adjunct faculty, staff, current and prospective students</li><li>
Generate and disseminate acceptance/denial/waitlist correspondence as needed</li><li>
Maintain, gather, organize and disseminate data related to admissions</li><li>
Other tasks as assigned by the Chair of the Admissions Committee</li></ul></li><li><b>
Prospective Student Engagement</b><ul><li>
Percentage of time: 5%</li><li>
Responsibilities/Duties:<ul><li>
Manage, monitor and reply to admissions email inquiries</li><li>
Schedule and facilitate phone admissions advising appointments</li><li>
Plan, coordinate, and facilitate virtual and in person information sessions and open houses, and related events</li><li>
Recruit and organize student support for admissions events</li><li>
Participate in and assist in coordination of SHRS open houses and related events</li><li>
Manage record keeping and data tracking related to student recruitment</li><li>
Coordination with MCRE and SHRS Admissions team on SHRS initiatives</li><li>
Other tasks as assigned by the Chair of the Admissions Committee</li></ul></li></ul></li><li><b>
Management of Guaranteed Admission Programs (GAP Program)</b><ul><li>
Percentage of Time: 5%</li><li>
Responsibilities/Duties<ul><li>
Receive, organize and review student applications for GAP Program</li><li>
Review applications and disposition appropriately</li><li>
Generate acceptance and denial correspondence for all applicants and disseminate accordingly</li><li>
Track progress of all GAP Program students throughout undergraduate or Nutrition Science education at Pitt and maintain files accordingly</li><li>
Organize annual meetings and information sessions for GAP Program students</li><li>
Serve as a point of contact for questions for GAP Program students and prospective students</li><li>
Maintain, gather, organize, and disseminate data related to GAP Program</li><li>
Other tasks as assigned by the Chair of the Admissions Committee</li></ul></li></ul></li><li><b>
Student Enrollment</b><ul><li>
Percentage of time: 5%</li><li>
Responsibilities/Duties:<ul><li>
Inform students of matriculation requirements</li><li>
Maintain communication with students and serve as a resource to provide information/answer questions</li><li>
Other tasks as assigned by the Chair of the Admissions Committee</li></ul></li></ul></li><li><b>
Other Administrative Responsibilities</b><ul><li>
Percentage of time: 5%</li><li>
Responsibilities/Duties:<ul><li>
Supervise student workers in work related to admissions</li><li>
Coordinate website admissions updates with SHRS as needed</li><li>
Scheduling Admissions Committee meetings and taking minutes as needed</li><li>
Ongoing updates to the Admissions Administrator Manual</li><li>
Other tasks as assigned by the Chair of the Admissions Committee<br>
</li></ul></li></ul></li></ul></div><div><div><b>
Physical Effort</b></div><p>
Duties are primarily sedentary. May be required to move objects up to 25 pounds occasionally.</p></div><p></p><div><p><i><br>
The University of Pittsburgh is an equal opportunity employer / disability / veteran.</i></p><div><br>
</div></div><div><div><b>
Assignment Category</b></div> Full-time regular</div><div><div><b>
Job Classification</b></div> Staff.Admissions Counselor II</div><div><div><b>
Job Family</b></div> Academic &amp; Student Services</div><div><div><b>
Job Sub-Family</b></div> Admissions, Enrollment, &amp; Recruitment</div><div><div><b>
Campus</b></div> Pittsburgh</div><div><div><b>
Minimum Education Level Required</b></div> Bachelor's Degree</div><div><div><b>
Minimum Years of Experience Required</b></div> 1</div><div><div><b>
Will this position accept substitution in lieu of education or experience? </b></div>Combination of education and relevant experience will be considered in lieu of education and/ or experience requirement.</div><div><div><b>
Additional details about Required Licensure/Certification</b></div> NA</div><div><div><b>
Work Schedule</b></div> Monday - Friday, 8:30am -5:00pm</div><div><div><b>
Work Arrangement</b></div> Hybrid: Combination of On-Campus and Remote work as determined by the department.</div><div><div><b>
Hiring Range</b></div> TBD Based Upon Qualifications</div><div><div><b>
Relocation Offered</b></div> No</div><div><div><b>
Visa Sponsorship Provided</b></div> No</div><div><div><b>
Background Check</b></div> For position finalists, employment with the University will require successful completion of a background check</div><div><div><b>
Child Protection Clearances</b></div> Not Applicable</div><div><div><b>
Required Documents</b></div> Resume, Cover Letter</div><div><div><b>
Optional Documents</b></div> Not Applicable</div></div>

Admissions Administrator - Physician Assistant Studies Hybrid Program

Strive Recovery

<p></p><div><h1 class="jobSectionHeader"><b>Admissions Intake Substance Use Disorder Manager</b></h1>
<p>
Remote | Full-Time | Management | Substance Use / Behavioral Health</p><br>
<p></p>
<h2 class="jobSectionHeader"><b>
About Us</b></h2>
<p>
Strive Recovery is a results-driven residential substance use treatment facility providing 3.5 (Clinically Managed High-Intensity Residential) and 3.1 (Clinically Managed Low-Intensity Residential) levels of care. We are on a mission to build elite, compassionate teams that transform lives &mdash; and we need an all-star Call Center Manager to lead that charge.</p><br>
<p></p>
<h2 class="jobSectionHeader"><b>
Role Overview</b></h2>
<p>
We are seeking a high-performance, hands-on Call Center Manager to remotely lead our admissions and outreach call center team. This is a working management role &mdash; you will not only direct and develop your team of 5+ direct reports, but actively participate in call operations while driving accountability, quality, and results across all inbound and outbound call efforts.</p>
<p>
The ideal candidate is an energetic, organized leader with a proven record in behavioral health or substance use treatment call environments &mdash; someone who builds championship-caliber teams, owns the numbers, and thrives in a fast-paced remote setting.</p>
<h2 class="jobSectionHeader"><b>
Key Responsibilities</b></h2>
<p><b>
Team Leadership &amp; Development</b></p>
<ul><li> Directly manage, coach, and develop a remote team of 5+ call center staff</li></ul>
<ul><li> Set a high-performance culture rooted in accountability, urgency, and compassion</li></ul>
<ul><li> Conduct regular 1:1s, team huddles, call reviews, and performance evaluations</li></ul>
<ul><li> Design and implement onboarding, ongoing training, and skills development programs</li></ul>
<ul><li> Identify and cultivate top talent; build bench strength for an all-star team</li></ul>
<p><b>
Operations &amp; Process Management</b></p>
<ul><li> Establish and enforce call center SOPs, policies, and coverage schedules</li></ul>
<ul><li> Oversee and optimize systems, technology, and workflows to maximize efficiency</li></ul>
<ul><li> Ensure adequate staffing and coverage across all shifts and call queues</li></ul>
<ul><li> Manage call routing, queue management, and escalation protocols</li></ul>
<ul><li> Monitor real-time and historical performance data; generate reports for leadership</li></ul>
<p><b>
Quality Assurance &amp; Accountability</b></p>
<ul><li> Maintain rigorous QA standards for all inbound and outbound call activity</li></ul>
<ul><li> Listen to recorded calls, provide timely feedback, and enforce service quality benchmarks</li></ul>
<ul><li> Hold team members accountable to KPIs including conversion rates, response times, and follow-up completion</li></ul>
<ul><li> Address performance issues swiftly and constructively to protect team output</li></ul>
<p><b>
Verification of Benefits (VOB) Oversight</b></p>
<ul><li> Oversee and ensure accurate, timely completion of insurance verification of benefits for all prospective patients</li></ul>
<ul><li> Train staff on VOB processes and ensure compliance with payer requirements</li></ul>
<ul><li> Resolve complex VOB issues and serve as an escalation point for insurance-related questions</li></ul>
<p><b>
Admissions &amp; Outreach</b></p>
<ul><li> Drive inbound admissions inquiries through responsive, empathetic, and effective call handling</li></ul>
<ul><li> Lead and monitor outbound call campaigns to referral sources and prospective patients</li></ul>
<ul><li> Collaborate cross-functionally with clinical, admissions, and business development teams</li></ul>
<ul><li> Address urgent issues &mdash; including after-hours situations &mdash; with appropriate speed and judgment</li></ul>
<h2 class="jobSectionHeader"><b>
Requirements</b></h2>
<p><b>
Experience</b></p>
<ul><li> 2+ years of Admissions Intake Management experience specifically within a residential substance use treatment facility</li></ul>
<ul><li> Demonstrated experience at 3.5 (Clinically Managed High-Intensity Residential) level of care; familiarity with 3.1 level of care preferred</li></ul>
<ul><li> Minimum 5 direct reports managed in a call center environment</li></ul>
<ul><li> Proven experience running Verification of Benefits (VOB) processes</li></ul>
<ul><li> Track record of managing and leading remote teams effectively</li></ul>
<p><b>
Skills &amp; Competencies</b></p>
<ul><li> Strong command of call center systems, CRMs, and remote communication tools</li></ul>
<ul><li> Ability to design and implement processes, policies, and training programs from the ground up</li></ul>
<ul><li> Exceptional organizational and time management skills with ability to prioritize competing demands</li></ul>
<ul><li> High sense of urgency &mdash; comfortable making quick decisions and resolving issues in real time</li></ul>
<ul><li> Excellent written and verbal communication skills</li></ul>
<ul><li> Data-driven mindset with the ability to interpret metrics and translate them into action</li></ul>
<ul><li> Deep understanding of behavioral health admissions, insurance landscape, and patient intake</li></ul>
<h2 class="jobSectionHeader"><b>
What We Offer</b></h2>
<ul><li> Fully remote position with a mission-driven, passionate team</li></ul>
<ul><li> Competitive compensation commensurate with experience</li></ul>
<ul><li> Opportunity to build and shape a best-in-class call center from a leadership position</li></ul>
<ul><li> Collaborative, high-growth environment where your impact is visible and valued</li></ul>
<ul><li> The chance to contribute meaningfully to patient access to life-saving addiction treatment</li></ul>
<h2 class="jobSectionHeader"><b>
How to Apply</b></h2>
<p>
If you are a driven call center leader with substance use treatment experience and the passion to build an elite team, we want to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience &mdash; including your VOB background and the levels of care you have worked with.</p>
<p>
Apply directly through Indeed or Strive Recovery website. We look forward to connecting with you.</p>
<p>
Strive is an equal opportunity employer</p><br>
<p></p>
<p>
#IND</p></div><p></p>

Admissions Intake Substance Use Disorder Manager

King Abdullah University of Science and Technology

<div></div><div><p><b>Date: </b>Jun 3, 2026
</p><p><b>Location:</b> Saudi Arabia
</p><p><b>Company: </b>King Abdullah University of Science &amp; Technology<br>
</p><div></div><div><div><div><div><div><p><b>Position Summary</b></p></div></div><div><br>
<div>
<div>The Admission Specialist dedicated to guiding and supporting students in securing admissions to top international universities for both undergraduate and postgraduate programs. The role will provide strategic advising, including CV enhancement and internship placement, to ensure students are competitive candidates for world class institutions.</div></div></div><div><br>
<div>
<p><b>Major Responsibilities</b></p></div></div><div><br>
<div>
<div><b>International University Admissions</b></div>
<ul>
<li>Guide students in selecting and applying to top international universities that align with their academic interests and career aspirations at both undergraduate and postgraduate levels.</li>
<li>Provide comprehensive support throughout the application process, including reviewing and refining application materials and CVs.</li>
<li>Suggest strategic internship locations and opportunities to strengthen the student&rsquo;s application and profile for competitive admissions.</li>
<li>Deliver targeted workshops and presentations on international university admissions processes and requirements.</li>
<li>Prepare students for university interviews and assist in navigating international visa requirements.</li>
<li>Maintain up-to-date knowledge of admissions requirements and deadlines for elite international universities worldwide.</li>
<li>Build and maintain professional relationships with admissions offices at partner and target international universities</li>
</ul>
<div><b>Program Management</b></div>
<ul>
<li>Track student applications and admissions outcomes for international universities to evaluate program success.</li>
<li>Contribute to program evaluation and continuous improvement efforts within the Academy.</li>
<li>Assist in the planning and execution of Academy events and student activities.</li>
</ul>
<div><b>Outreach and Recruitment</b></div>
<ul>
<li>Represent the Academy at recruitment events and presentations to attract high caliber talent.</li>
<li>Develop and maintain relationships with high schools and other educational institutions in Saudi Arabia.</li>
<li>Assist in the development of marketing and outreach materials to promote student success initiatives.</li>
<li>And other relative tasks.</li></ul></div></div><div></div><div><div><br>
<p><b>Personal Requirements<br>
</b></p></div></div><br>
<div><div><p>Competencies</p></div></div><br>
<div>
<div><ul><li>Strong understanding of international university admissions processes and requirements for both undergraduate and postgraduate tracks.</li>
<li>Excellent communication, interpersonal, and advising skills tailored for mentoring young, high-achieving students.</li>
<li>Ability to work independently and as part of a collaborative team.</li>
<li>Strong organizational and time management skills to handle multiple student profiles.</li>
<li>Commitment to supporting student success and academic excellence.</li>
<li>Knowledge of the Saudi education system and national strategic priorities</li></ul></div></div><div></div><div><br>
<div>
<div>Experience and Qualifications</div></div></div><br>
<div>
<div><ul><li>Bachelor's degree in education, counseling, or a related field.</li>
<li>5+ years of experience in international student advising or university admissions.</li>
<li>Experience working with high-achieving students.</li></ul></div></div></div></div></div></div><p></p>

Admission Specialist

Leaders Fitness Gym

<p><b>Job Responsibilities</b></p><ul><li>Handle inquiries from prospective students and provide information about courses, fees, and admission procedures.</li><li>Manage the end-to-end <b>admission process</b>, including application review, document verification, and enrollment.</li><li>Coordinate with marketing and academic teams to ensure smooth communication with applicants.</li><li>Maintain accurate <b>records of student applications, follow-ups, and admissions.</b></li><li>Conduct interviews or assessments when required and assist in admission decision-making.</li><li>Follow up with prospective students to <b>increase enrollment and conversion rates.</b></li><li>Respond to queries via phone, email, or in person promptly and professionally.</li><li>Prepare reports on <b>admission trends, application numbers, and conversions for management.</b></li></ul><p><b>Qualifications &amp; Skills</b></p><ul><li>Bachelor&rsquo;s degree in Business, Administration, Education, or related field.</li><li>Prior experience in student admissions or customer-facing roles preferred.</li><li>Excellent <b>communication and interpersonal skills.</b></li><li>Strong organizational and record-keeping abilities.</li><li>Ability to handle multiple inquiries and maintain follow-up efficiently.</li><li>Familiarity with <b>CRM or student management systems</b> is a plus.</li><li>Professional, polite, and persuasive approach to prospective students.</li></ul><p>Interested candidates may send their updated CV to:hr.brillianzuae@gmail.com</p><p>Work Location: Dubai, Sharjah</p><p>Experience: Minimum 1 yr of experience in same profession or telesales</p><p><b>Preference will be given to candidates from Kerala who are currently available in the UAE</b></p><p>Job Types: Full-time, Permanent</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p><p>Work Location: In person</p>

Admission Officer

Barani institute of Management Sciences

<p>&middot; Develop and implement innovative admissions strategies to attract high-quality candidates.</p><p>&middot; Build and maintain strong relationships with schools, colleges, and corporate partners for admission pipelines.</p><p>&middot; Conduct market research to understand trends and optimize admission campaigns.</p><p><b>Requirements:</b></p><p>&middot; Bachelor&rsquo;s or Master&rsquo;s degree in any discipline.</p><p>&middot; Proven experience in business development and admissions, preferably in the education sector.</p><p>&middot; Strong strategic thinking and planning skills.</p><p>&middot; Excellent communication, negotiation, and relationship-building abilities.</p><p>&middot; Ability to analyze data, set targets, and achieve measurable</p><p>Pay: Rs40,000.00 - Rs60,000.00 per hour</p><p>Work Location: In person</p>

Business Development Officer (Admission Strategy)

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