admissions specialist

Journey 4 Success

<p><b>Job Title:</b> Admission Specialist (Behavioral Health / Addiction / Mental Illness)</p><p><b>Company:</b> Management and Implementation of Result-driven Nuances in Allocation and Ascendancy (M.I.R.N.A.A. Consulting Inc.)</p><p><b>Job Type:</b> 1099 Independent Contractor (Hybrid / Remote)</p><p><b>Compensation:</b> $5,000 - $6,000 Monthly Base + Performance Bonuses</p><p><b>Urgency:</b> Immediate Hire (Contracting decisions made following the initial interview)</p><p><b>Company Overview</b></p><p>At M.I.R.N.A.A. Consulting Inc. we operate at the forefront of the behavioral health, addiction treatment, and mental health sectors. We build high-reliability organizational structures and drive operational excellence. We are currently seeking a highly driven, results-oriented Admission Specialist to facilitate seamless patient intake and aggressive census growth. This role demands a proactive professional who understands the clinical and operational nuances of all levels of care within the behavioral health industry.</p><p><b>Role Summary</b></p><p>The Admission Specialist will serve as the primary catalyst for client acquisition, intake, and census management. This is an immediate-fill, hybrid/remote position requiring a highly autonomous contractor capable of generating their own leads and managing the end-to-end admissions pipeline. We utilize a KPI-driven operational model, and compensation is heavily aligned with aggressive accountability and measurable performance.</p><p><b>Mandatory Requirements &amp; Qualifications</b></p><ul><li><b>Established Pipeline (Non-Negotiable):</b> You must possess your own active pipeline for lead generation and referral sources, <b>OR</b> maintain a minimum of two (2) established business relationships with facilities/entities capable of providing consistent, high-quality referrals and leads across all levels of care.</li><li><b>Industry Expertise:</b> Comprehensive understanding of the behavioral health, addiction, and mental illness treatment landscape, including patient criteria for various levels of care (Detox, RTC, PHP, IOP, OP).</li><li><b>Contractor Status:</b> Ability to operate effectively as a 1099 Independent Contractor.</li><li><b>Technology Proficiency:</b> Capable of remote collaboration, CRM management, and executing digital communication flawlessly.</li></ul><p><b>Core Responsibilities, Duties &amp; Obligations</b></p><ul><li><b>Lead Generation &amp; Conversion:</b> Actively leverage personal networks and external facility relationships to drive consistent admissions and maintain census targets.</li><li><b>Intake Management:</b> Conduct pre-admission screenings, verify clinical appropriateness, and facilitate a streamlined, compliant intake process.</li><li><b>Referral Relationship Management:</b> Cultivate, sustain, and expand business-to-business (B2B) relationships with external facilities, healthcare providers, and community partners.</li><li><b>Compliance &amp; Documentation:</b> Ensure all admission protocols adhere to internal standards and overarching industry regulations (e.g., DHCS, The Joint Commission, CARF).</li><li><b>Mandatory Reporting:</b> Attend and actively participate in mandatory weekly operational meetings via Zoom or Google Meets to review pipeline health, KPIs, and strategic adjustments.</li></ul><p><b>Company Expectations</b></p><ul><li><b>KPI Achievement:</b> We operate on a data-driven model. You are expected to consistently meet or surpass established key performance indicators (KPIs) related to lead volume, conversion rates, and total monthly admissions.</li><li><b>Aggressive Accountability:</b> Take complete ownership of your pipeline. We expect proactive problem-solving and immediate communication of both bottlenecks and victories.</li><li><b>Professional Nuance:</b> Represent the firm with the highest degree of professionalism, maintaining strict confidentiality and ethical standards in all patient and B2B interactions.</li></ul><p><b>Compensation &amp; Pay Schedule</b></p><p>We offer a highly competitive, performance-based compensation structure designed to reward top-tier results:</p><ul><li><b>Standard Base Pay:</b> <b>$5,000 per month.</b></li><li><b>Advanced Base Pay ($6,000 per month):</b> The monthly base increases to $6,000 for candidates who bring demonstrable expertise in <b>Social Media Management, Digital Marketing, Advertisement &amp; Marketing, or Financial Allocation</b>.</li></ul><p><i>Note: To qualify for this tier, you must provide a proven track record, professional references, or a comprehensive portfolio showcasing your specialty during the interview.</i></p><ul><li><b>Performance Bonus:</b> Uncapped, KPI-driven bonus structure based on meeting and exceeding target goals. (Additional bonuses apply for those qualifying for the Advanced Base Pay tier).</li><li><b>Pay Schedule:</b> Base pay is disbursed <b>Monthly</b>. Performance bonuses are calculated and disbursed <b>Bi-monthly</b>.</li></ul><p><b>Application Process</b></p><p>This position needs to be filled immediately. We are expediting the hiring process; a definitive contracting decision will be made based on the initial interview. If you are a high-performing professional with the required referral pipeline and industry expertise, please submit your resume, along with any relevant portfolios or references, for immediate consideration.</p><p>Pay: $5,000.00 - $6,000.00 per month</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Referral program</li></ul><p>People with a criminal record are encouraged to apply</p><p>Work Location: Remote</p>

Admissions Specialist

Middle Georgia State University

<div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2><div><br>
<div><div>
</div><p>Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree-granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation program, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.</p>
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Job Summary</b></h2><div><br>
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</div><p>The Admissions Specialist analyzes complex criteria to make decisions for academic admissibility. This position must demonstrate professionalism at all times, as a front-facing representation of the University.</p>
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Responsibilities</b></h2><div><br>
<div><div>
</div><p><b>Issue Admissions Decisions for Incoming and Returning Students (65%) -</b><br>
Evaluate student files, to include test scores and other supporting documents, to determine admissibility to the institution.<br>
Enter student data into the computerized database.<br>
Maintain data integrity.<br>
Use multiple information systems to evaluate and process student files.<br>
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<b>Serves Students and Family Members, Facutly, and Other Staff with Outstanding Customer Service (35%) -</b><br>
Communicate with potential students regarding admission and enrollment into the University.<br>
Collaborate with recruitment, advisement, and other internal entities to ensure seamless transition through the enrollment phases.<br>
Provide campus tours to prospective students, as needed.<br>
Perform related duties as assigned.</p>
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Required Qualifications</b></h2><div><br>
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</div><p><b>Educational Requirements</b><br>
High school diploma/GED and four years of higher education enrollment experience: or a combination of education and directly related experience.<br>
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<b>Required Experience</b><br>
Previous customer service experience.<br>
Technical aptitude and experience with databases and information systems.</p>
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Preferred Qualifications</b></h2><div><br>
<div><div>
</div><p><b>Other Preferred Qualifications</b><br>
Knowledge of college policies and procedures<br>
Knowledge and skill in the use of the Banner database, imaging system, and CRM system<br>
Skill in the provision of customer service to applicants and students</p>
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Knowledge, Skills, &amp; Abilities</b></h2><div><br>
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</div><p>Knowledge of customer service skills<br>
Skill in organizing and prioritizing work demands.<br>
Skill in time management<br>
Skill in use of computers.<br>
Ability to work in a dynamic fast-paced environment.<br>
Ability to work with minimum supervision.<br>
Ability to understand and adhere to institutional, USG, and national policies, procedures, and best practices.<br>
Excellent written and verbal communication skills.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
USG Core Values</b></h2><div><br>
<div><div>
</div><p>The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.</p><p>
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>
Institutional Values</b></h2><div><br>
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</div><p><b>Middle Georgia State University </b>is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning</p>
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Equal Employment Opportunity</b></h2><div><br>
<div><div>
</div><p>Middle Georgia State University is committed to ensuring a safe learning environment that supports the dignity of all members of the University community. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Middle Georgia State University. Pursuant to Board of Regents Policy Section 6.6 , federal and state laws and regulations, and our vision, mission, and values, Middle Georgia State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (&quot;protected status&quot;). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.</p>
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Other Information</b></h2><div><br>
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</div><p>This is a non-exempt (hourly paid) position and includes a comprehensive benefits package. Benefits include:</p><ul><li>
Health insurance</li><li>
Dental</li><li>
Vision</li><li>
Flexible Spending Account (FSA)</li><li>
Health Savings Account (HSA)</li><li>
Life Insurance</li><li>
Sick Leave</li><li>
Vacation Leave</li><li>
Parental Leave</li><li>
Retirement</li><li>
Employee discounts</li><li>
Tuition reimbursement</li></ul>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>Background Check</b></h2><div><br>
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</div><p>Employment offer is contingent upon completing a background investigation, including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material, and, if applicable, a satisfactory credit check.</p></div></div></div></div></div>

Admissions Specialist I

UCHealth

<div>Pharmacy Admission Specialist (Medication Reconciliation Technician)<br>
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Location: Primary work location may vary between Medical Center of the Rockies in Loveland or Poudre Valley Hospital in Fort Collins<br>
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Department: MCR Pharmacy<br>
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Work Schedule:<br>
<ul><li>
Full Time, 80.00 hours per pay period (2 weeks)</li><li>
Majority shifts times start at 7am or 8:30am, Monday-Friday, rotating 1 in 4 weekends.</li><li>
Will occasionally need to rotate through later shifts that end as late as 9pm.</li></ul><br>
Shift: Flex<br>
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<b>Pay:</b> $22.14 - $28.78 / hour. Pay is dependent on applicant's relevant experience<br>
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This position is an onsite role and does not offer a hybrid or remote option<br>
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Career Ladder: UCHealth offers a structured way for you to grow your skills, responsibilities, and pay in this position. As you gain experience and expertise, you will have the opportunity to move through different levels of this career ladder.
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Summary:<br>
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Pharmacy Admissions Specialists (PAS) are responsible for helping the healthcare team by obtaining and documenting patient's home medications in the electronic health record. This is also known as a &quot;Med Rec Tech&quot; at other institutions. Position requires staff to use computers and interact with patients for the entirety of a shift, be comfortable with potentially going into patient rooms in the ED and on inpatient units, and be very comfortable with calling patients on the phone. We are seeking team members who are self-motivated to complete work and maintain a fast pace without regular oversight. Ideal candidates for this position include technicians who are looking to stay in a position for several years.<br>
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This role does not include staffing within our outpatient pharmacies (retail) or inpatient pharmacy (IV room, medication delivery, etc.).
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Responsibilities:<br>
<ul><li>
Interview patients and family members to obtain a valid list of patient's home medications upon admission.</li><li>
Communicate with retail pharmacies, primary care physicians, and other resources to gather information and recognize and apply knowledge of appropriate/specific drugs within scope.</li><li>
Accurately record information in the patient's electronic health record in a timely manner and maintain accurate data involving patient information.</li></ul><br>
Requirements:<br>
High School diploma or GED.<br>
<ul><li>
</li><li><br>
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Pharmacy Technician certification from Colorado Board of Pharmacy (PHAT).</li><li>
Pharmacy Technician Certification (CPhT) by Pharmacy Technician Certification Board (PTCB) or equivalent.</li></ul><br>
Preferred:<br>
<ul><li>
Retail Pharmacy Experience.</li></ul><br>
Employees are our number one asset.<br>
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UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. *<br>
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Recognition<br>
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Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure. The bonus accumulates annually each October and is paid out in October during the third year of employment.</li><li>
Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
</li>Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.<br>
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</li></ul><br>
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Health and well-being<br>
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Medical, dental and vision coverage.</li><li>
Access to 24/7 mental health and well-being support for employees and dependents.</li><li>
Discounted gym memberships and fitness resources.</li><li>
Free Care.com membership.</li><li>
Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.</li><li>
Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.</li><li><ul><li>
New employees receive an initial PTO load with first paycheck.</li></ul></li><li>
Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.</li><li>
Employer-provided short-term disability and long-term disability with a buy-up coverage option.</li></ul><br>
Retirement and savings<br>
<ul><li>
403(b) plan with employer matching contribution.</li><li>
Additional 457(b) plan may be available.</li><li>
Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.</li></ul><br>
Education and career growth<br>
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UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.</li><li><ul><li>
Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.
</li><li>Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.
</li></ul></li><li>Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.
</li><li>Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.</li></ul><br>
<ul><li>Eligibility for some programs is based on an employee's scheduled work hours.
</li></ul><br>
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
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UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.<br>
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UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when the do not impose an undue hardship on the organization.<br>
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Who We Are (uchealth.org)</div>

Pharmacy Admissions Specialist I

quadrant health group

<p><b>Job Title:</b> Admissions Coordinator</p><p><b>Position Summary:</b><br/>The Admissions Coordinator serves as the first point of contact for individuals and families seeking behavioral health services. This role is responsible for managing the intake and admissions process, ensuring a compassionate, professional, and efficient experience for prospective clients. The ideal candidate will have prior experience in the behavioral health field, with direct admissions coordination experience preferred.</p><p><b>SHIFTS:</b></p><p><b>Tuesday-Saturday 11p-7a</b></p><p><b>Key Responsibilities:</b></p><ul><li>Serve as the primary contact for prospective clients, families, and referral sources.</li><li>Conduct initial screenings, gather clinical and demographic information, and assess appropriate program placement.</li><li>Coordinate with clinical and medical staff to facilitate timely and accurate admissions decisions.</li><li>Communicate program details, insurance coverage, and financial information with clients and families.</li><li>Maintain accurate records and documentation in compliance with organizational standards and regulations.</li><li>Collaborate with internal departments to ensure seamless transition from inquiry to admission.</li><li>Provide compassionate and professional support to individuals during the admissions process.</li><li>Assist in meeting admissions targets and maintaining strong referral relationships.</li></ul><p><b>Qualifications:</b></p><ul><li>Experience in the behavioral health field required.</li><li>Direct experience as an Admissions Coordinator strongly preferred.</li><li>Strong communication, interpersonal, and organizational skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Familiarity with electronic health record (EHR) systems and insurance verification processes is a plus.</li><li>High level of professionalism, empathy, and attention to detail</li></ul><p>Job Type: Full-time</p><p>Pay: $40,000.00 - $60,000.00 per year</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Experience:</p><ul><li>admissions: 2 years (Required)</li><li>behavioral health treatment: 3 years (Required)</li></ul><p>Work Location: In person</p>

Admissions Coordinator (Overnight)

Florida Helps

<p><b>Position 1: Full Time Tuesday-Friday 1pm-9pm (WORK HOME) Saturday 8am-4pm </b></p><p><b>OFF SUNDAY-MONDAY</b></p><p><b>Position 2 Full Time Monday-Friday 10am-6pm </b></p><p><b>OFF SATURDAY-SUNDAY</b></p><p><b>Job Overview</b><br/>We are seeking a dedicated and detail-oriented Remote Admissions Coordinator to join our healthcare team during weekend shifts. This role involves managing patient admissions, verifying insurance, and supporting administrative functions within a fast-paced medical environment. The ideal candidate will have strong medical administrative support skills, proficiency with EMR systems, and excellent communication abilities to ensure a seamless patient intake process while maintaining compliance with HIPAA regulations.</p><p>We are seeking motivated, reliable Admissions Coordinators to join a growing dual-diagnosis treatment team. This role is critical to guiding individuals and families through the first step of recovery while ensuring ethical admissions, accurate insurance qualification, and strong follow-through in a high-volume environment.</p><p>Our organization is deeply rooted in mental health and clinical excellence. We take pride in our clinicians, our standards of care, and our patient-first approach. The right candidate is compassionate, detail-oriented, sales-capable, and eager to grow with a developing admissions department.</p><p><b>Key Responsibilities</b></p><p><b>Patient Communication &amp; Engagement</b></p><ul><li>Respond to inbound calls, texts, chats, and emails from individuals seeking treatment.</li><li>Provide clear, supportive guidance regarding programs, levels of care, and the admissions process.</li><li>Maintain calm, professional, and compassionate communication with individuals and families in urgent or emotional situations.</li><li>Perform consistent and timely follow-up with leads in a high-volume admissions setting.</li></ul><p><b>Clinical Pre-Screening &amp; Intake Support</b></p><ul><li>Conduct initial clinical pre-screenings to help determine appropriate levels of care.</li><li>Gather and accurately document patient information to support admissions decisions.</li><li>Collaborate closely with clinical and admissions leadership to ensure appropriate placement and smooth intake coordination.</li></ul><p><b>Insurance Verification, Qualification &amp; Sales Performance</b></p><ul><li>Verify insurance benefits (VOB) and assess in-network eligibility, coverage limits, and treatment availability.</li><li>Confirm TX availability and ensure accurate financial qualification prior to admission.</li><li>Communicate benefits and financial responsibility clearly and ethically.</li><li>Demonstrate the ability to confidently guide and close appropriate admissions.</li><li>Participate in sales scoring and performance tracking through verified tiers.</li></ul><p><b>Systems, Accuracy &amp; Compliance</b></p><ul><li>Complete accurate data entry across Salesforce (preferred) and EMR platforms (Kipu preferred, Avality, VerifyTX, CTM, Outlook)</li><li>Maintain organized and timely documentation to support admissions workflow.</li><li>Uphold HIPAA, confidentiality, and regulatory compliance standards always.</li></ul><p><b>Collaboration &amp; Growth</b></p><ul><li>Work collaboratively with internal teams to ensure seamless patient transitions into care.</li><li>Contribute to building and strengthening a growing admissions department.</li><li>Demonstrate reliability, accountability, and strong communication.</li></ul><p><b>Qualifications</b></p><ul><li>High school diploma or GED required (college coursework preferred).</li><li>Previous experience in behavioral health, substance use treatment, healthcare admissions, or high-volume customer service preferred.</li><li>Strong understanding of insurance verification, in-network policies, and benefit qualification strongly preferred.</li><li>Salesforce experience preferred but not required (training available for the right candidate).</li><li>Excellent verbal and written communication skills.</li><li>Ability to work efficiently in a fast-paced, high-volume environment.</li><li>Self-motivated, dependable, and growth-oriented</li></ul><p><b>Why Join Us</b></p><ul><li>Mission-driven dual-diagnosis treatment environment</li><li>Strong clinical leadership and ethical admissions standards</li><li>Opportunity to make a meaningful impact from first contact</li><li>Competitive benefits and flexible work structure</li><li>Room to grow with an expanding admissions team</li></ul><p>Pay: $20.00 - $31.00 per hour</p><p>Benefits:</p><ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul><p>Work Location: In person</p>

Admissions Coordinator

Page Rehabilitation

<div><p><b>Admissions Coordinator Job Summary</b></p><p>
Page Rehabilitation is seeking a dynamic and organized Admissions Coordinator to join our team! As a key member of our intake process, you will be responsible for ensuring a smooth transition for new patients and families. If you are a compassionate and detail-oriented individual with excellent communication skills, we encourage you to apply for this full-time opportunity.</p><p><b>
Admissions Coordinator Responsibilities:</b></p><ul><li><p>
Coordinate and facilitate the admission process for new patients, ensuring efficient and effective communication with patients, families, and healthcare providers</p></li><li><p>
Conduct admissions assessments to gather necessary information and complete required paperwork</p></li><li><p>
Build relationships with healthcare professionals, insurance companies, and community organizations to promote our services and referring patients to our center</p></li><li><p>
Utilize electronic medical records to document and track patient information</p></li><li><p>
Collaborate with the interdisciplinary team to ensure a comprehensive understanding of patients' needs and develop individualized care plans</p></li><li><p>
Provide exceptional customer service to patients, families, and caregivers to ensure a positive experience during the admission process</p></li></ul><p><b>
Admissions Coordinator Requirements:</b></p><ul><li><p>
Min 2 years of experience in a SNF, in the Admissions Department</p></li><li><p>
Education in a healthcare-related field preferred</p></li><li><p>
Must have knowledge/experience with Medicare, Medicaid, Insurances and be able to complete verifications.</p></li><li><p>
Must have strong PR skills, be self-directed, able to manage a busy environment.</p></li><li><p>
Requires some weekends</p></li></ul><p><b>
How to Apply:</b></p><p>
If you are passionate about delivering exceptional patient care and are looking for a rewarding career opportunity, please apply to this Admissions Coordinator position at Page Rehabilitation today!</p></div>

Advocate Support Services

<div><p>Position Description - Admissions Coordinator</p><p>
Date: 7/1/2024; revised 03/07/25</p><p>
CARF Standard: I.1.I.4 Workforce Development &amp; Management</p><p>
Job Title: Admissions Coordinator</p><p>
Department: Marketing, Outreach, Census Management</p><p>
Reports To: Director of Outreach and Marketing</p><p>
Location: Business office, home, community</p><p>
Salary: The salary range for this position is $45,000 - $55,000 per year, depending on experience and qualifications, which is competitive with the region.</p><p>
Work Environment and Physical Work Requirements: Work Environment: Administrative office environment, home, community-based locations for client and stakeholder meetings</p><p>
Physical Work Requirements:</p><ul><li>
Driving: Must be able to drive a vehicle for extended periods to visit potential clients, which includes navigating through various types of road conditions and traffic situations. A valid driver's license and a reliable vehicle are required.</li><li>
Lifting and Carrying: May need to lift and carry materials such as brochures, presentation folders, or promotional items, typically weighing up to 10-15 pounds.</li><li>
Standing and Walking: Involves standing and walking during client meetings, community events, and facility tours. The ability to stand for extended periods (up to 1-2 hours) and walk short distances is necessary.</li><li>
Sitting: Requires sitting for extended periods while driving, working at a desk, or using a computer. Comfort and ability to maintain focus during these periods are important.</li><li>
Repetitive Movements: May involve repetitive movements such as typing, using a phone, and handling paperwork.</li><li>
Communication: Frequent verbal communication with clients, team members, and other stakeholders, which may require clear articulation and active listening skills.</li><li>
Environmental Exposure: Potential exposure to various weather conditions while driving and during community visits. Ability to adapt to changing environmental conditions is necessary.</li><li>
Manual Dexterity: Requires the use of hands for tasks such as writing, typing, and handling office equipment.</li></ul><p>
Hours of Work: Work Schedule: This is a full-time position, working an 8-hour shift Monday through Friday, between the operational hours of 8am &ndash; 6pm. As a salaried position, employees are expected to adhere to their scheduled shifts to ensure availability and responsiveness to stakeholders.</p><p>
Overtime: This salaried position is exempt from overtime.</p><p>
Performance Expectations and KPIs: Performance Goals:</p><ul><li>
Complete a minimum of 5 intakes per week.</li><li>
Prioritize intake scheduling and completion as the primary focus of daily tasks.</li><li>
Meet or exceed monthly admissions targets, as set by the program.</li><li>
Maintain a high level of customer satisfaction, as measured by client and referral source feedback.</li><li>
Ensure accurate and timely completion of admissions paperwork and documentation.</li><li>
Develop and maintain strong relationships with referral sources, including hospitals, clinics, and community organizations.</li><li>
Collaborate effectively with the clinical team to ensure seamless transitions for new clients.</li></ul><p>
KPIs:</p><ul><li>
At least 5 completed intakes per week.</li><li>
Pre-authorizations fully approved at 85% or greater.</li><li>
90% or higher client satisfaction for entrance surveys.</li><li>
Stakeholder survey satisfaction at 85% or higher related to intakes and admissions.</li><li>
Pre-authorizations submitted within 48 business hours of each intake appointment.</li></ul><p>
Skills and Competencies:</p><ul><li>
Excellent communication, interpersonal, and customer service skills.</li><li>
Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.</li><li>
Strong organizational and time management skills, with attention to detail and accuracy.</li><li>
Familiarity with electronic medical records (EMRs) and Microsoft Office Suite.</li><li>
Ability to maintain confidentiality and handle sensitive information with discretion.</li><li>
Knowledge of Maryland State Healthcare regulations, CARF standards, HIPAA, and Maryland's Administrative Service Organization rules and regulations.</li></ul><p>
Role-Related Responsibilities:</p><ul><li>
Coordinate the admissions process, from initial inquiry to program enrollment, ensuring a smooth and efficient experience for clients and referral sources.</li><li>
Conduct initial screenings and assessments to determine program eligibility and suitability.</li><li>
Schedule intake appointments promptly and follow up to ensure completion.</li><li>
Gather and review client information, including medical history, treatment plans, and insurance benefits.</li><li>
Verify insurance coverage and obtain necessary authorizations.</li><li>
Prepare and submit admissions paperwork, including consent forms, treatment plans, and other required documents.</li><li>
Develop and maintain relationships with referral sources, including hospitals, clinics, and community organizations.</li><li>
Provide education and support to clients and families regarding program services and expectations.</li><li>
Collaborate with the clinical team to ensure seamless transitions for new clients.</li><li>
Maintain accurate and up-to-date records, including client files and admissions data.</li><li>
Participate in quality improvement initiatives to enhance the admissions process and overall client experience.</li></ul><p>
Additional Requirements:</p><ul><li>
This position description is subject to change, as necessary, to meet the evolving needs of the program.</li><li>
The Admissions/Intake Coordinator is expected to adhere to all company policies, including those related to confidentiality, HIPAA, and Maryland State Healthcare regulations.</li></ul><p>
Qualifications:</p><ul><li>
Education: High school diploma or equivalent required; associate or bachelor&rsquo;s degree in a related field (e.g., psychology, social work, healthcare administration) preferred.</li><li>
Experience: 1-2 years of experience in admissions, intake, or a related field, preferably in a mental health or healthcare setting.</li><li>
Licenses/Certifications: None required, but certification in a related field (e.g., CRC, CPRP) is a plus.</li></ul></div><p></p>

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