adoption manager

Emberhope

<div>EmberHope, a leading, faith-based provider of child welfare services is committed to helping you succeed as an employee as you work to make a difference in the life of a child either directly or by offering administrative support. The Company strives for a positive work environment that encourages effective teamwork, trauma-informed practices, and opportunities to utilize leadership skills. Team members from all departments will focus on carrying out the EmberHope mission, vision, and values!

 Sign on Bonus: $1,500: ($750 at 90 days, and $750 at 6 months)

To be a successful Adoption Case Manager you must become able to do the following always:
<ul><li>
Ensure a trauma informed focus on creating a safe and supportive environment for staff and those served through knowledge, sensitivity, respect, and a focus on resilience and recovery.</li><li>
Provide services that result in timely and safe achievement of company and state outcomes relevant to the position.</li><li>
Provide direct practice and case management services to include child visits and monthly supervision of the home.</li><li>
Help prepare children for adoption and make referrals to the Adoption Therapist. Update the child&rsquo;s social history, child&rsquo;s plan of service, attend court hearings, complete the sibling split request, and review the child&rsquo;s file with the selected family.</li><li>
Assist in matching adoptive families with children eligible for adoption.</li><li>
Support adoptive homes and ensure all required trainings, documentation, and background checks are completed.</li><li>
Provide training and preparation for adoptive families.</li><li>
Follow Company Policy and Procedure and operate according to the Company&rsquo;s Program Practice Guidelines.</li><li>
Back up on-call to the on-call department.</li><li>
Provide support for the children we serve by ensuring they attend their required appointments and by providing transportation if needed.</li><li>
Maintain flexibility during business hours to address any unexpected needs of the children we serve.</li></ul>

How you will spend your time in this job:
<ul><li>
40% Case Management</li><li>
40% Documentation</li><li>
20% Training</li></ul>
To qualify for this job, you need to have:
<ul><li>
Bachelor&rsquo;s degree required in social services or related field.</li><li>
Adoption experience preferred.</li><li>
21 years of age. Must pass a background check, fingerprinting, and physical and drug screening.</li><li>
Maintain company-required training.</li><li>
Physical working requirements - Ability to travel, drive Company or personal vehicle including at night. Ability to do occasional lifting of up to 50 lbs. Able to walk stairs. Ability to work flexible schedule, including some evenings and weekends. Employees are subject to outside environmental conditions occasionally, inside conditions frequently, with protection from weather conditions but not necessarily from temperature change.</li></ul></div>

Adoption Case Manager

Lutheran Services Florida

<div>Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant.

LSF is seeking a talented Adoption Case Manager Supervisor who wants to make an impact in the lives of others.

Purpose and Impact:

This is complex professional work supervising and monitoring the work of an assigned group (unit) of workers under the employee&rsquo;s direct supervision. The employee in this position is expected to become familiar with agency contract goals and requirements and to ensure staff performance toward those goals. In addition, knowledge of Florida Child Welfare statutes, administrative code, and operating procedures as well as any additional policy provided by the local Lead Agency, Department of Children and Families Regional Quality Assurance staff or Department memo is necessary for the proper performance of this position. The Case Management Supervisor is required to demonstrate advanced skills in communicating with, motivating, training, and evaluating employees, and is expected to meet regularly with each worker under supervision to mentor and monitor performance. Additional responsibilities include the on-boarding of new staff, the coordination and tracking of required training hours for certification, as well as assessing progress of new case managers in preparation for child welfare certification. Supervisors are expected to participate in the recruitment and hiring of workers for their units and may need to create Employee Improvement Plans to initiate proceedings to address deficiencies in staff performance.
Essential Functions:
<ul>
<li>Develops Performance standards and job duty expectations with workers, reviews standards and plans for continuous improvement.</li>
</ul><ul><li>Communicates worker&rsquo;s compliance with these expectations on a regular basis.</li>
</ul><ul><li>Creates, identifies, and coordinates the activities of newly hired case managers including shadowing experiences, compliance with training requirements, and opportunities for field/classroom training.
</li></ul><ul><li>Reviews each case in unit caseload at a minimum, on a quarterly basis. This review must include a one-on-one discussion with the assigned case manager, recommendations for case progress, documentation of the review and recommendations in the Florida Safe Families Network (FSFN) online database. Cases identified as high risk will need a more frequent level of oversight.</li>
</ul><ul><li>Monitors and directs the day-to-day work of case managers. This monitoring must include the completion of home visits within required time frames, the completion of required tracking tools, court documentation, staffing packets, family assessments, safety plans, case documentation in FSFN within 48 hours, file maintenance and other required case work in timely manner.</li>
</ul><ul><li>Attends/ensures preparation for all unit case staffings, reviews incoming cases, and determines how best to assign new cases within the unit.</li>
</ul><ul><li>Reviews and assists with complex cases, provides guidance and support.
</li></ul><ul><li>Reviews work products such as family assessments, home studies, court reports, case plans and case documentation with case managers, and provides consultation and direction to them to ensure appropriateness, clarity, quality, and thoroughness.</li>
</ul><ul><li>Identifies performance needs of case managers and other assigned staff, and develops and implements training plans and/or other opportunities for performance improvement.</li>
</ul><ul><li>Provides guidance to case managers and other staff by coaching, motivating, training, and providing staff development activities.
</li></ul><ul><li>Identifies and promotes outstanding performance.</li>
</ul><ul><li>Participates in court proceedings as necessary, and monitors worker performance in court.</li>
</ul><ul><li>Mentors all new case managers in the field each month by participating in a home visit with the case manager and providing the case manager with appropriate feedback after that home visit. These mentoring visits are to be documented by the Supervisor in FSFN within required time frames.</li>
</ul><ul><li>Keeps Assistant Program Director and Program Director advised of high risk or problematic cases and arranges for multi-Disciplinary staffings for cases as necessary.</li>
</ul><ul><li>Attends program Supervisor meetings as scheduled and shares information gathered with unit workers and other team members.</li>
</ul><ul><li>Conducts regular unit meetings with staff to share information, provide training, discuss cases and participate in team building activities.</li>
</ul><ul><li>Develops training and staff development plans with each staff person under his/her supervision.</li>
</ul><ul><li>Conducts all required performance evaluations with assigned workers in a timely manner. Submits evaluations to Program Director for discussion and review.</li>
<li>Provides community education through public presentations.</li>
</ul><ul><li>Participates in agency CQI (Continuous Quality Improvement) activities as required.</li>
</ul>
Other Functions:
All duties are performed in accordance with the following standards:
<ul>
<li>Courtesy: Treats customers, the public and staff with courtesy, respect and dignity and presents a positive public image.
</li></ul><ul><li>Communication Skills: Keeps APD and Program Director fully informed of activities, pertinent issues, upcoming events, and potential problems. Demonstrates effective oral and written communication skills in daily work.</li>
</ul><ul><li>Teamwork: Supports the unit, department and/or organization and works with others to accomplish the goals of the unit, department and/or organization.
</li></ul><ul><li>Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area and ensures that unit workers do the same.</li>
</ul><ul><li>Training: Attends and successfully completes all mandated training courses, must attend and successfully complete &ldquo;Supervising for Excellence&rdquo; training curriculum. Must complete all agency requirements to become certified as a Child Welfare Supervisor within required timeframes.</li>
</ul><ul><li>Confidentiality: Adheres to all confidentiality rules.</li>
</ul><ul><li>On-Call: Supervisors are expected to be available and on call at all times. Supervisor carries an active cellphone during regularly scheduled work hours, as well as after hours and on weekends, in order to immediately respond to all calls.</li>
<li>Must demonstrate sensitivity to our service population&rsquo;s cultural and socioeconomic characteristics and needs.</li>
</ul>
Other:

Case Manager Supervisors are charged with ensuring that their case managers fully understand case ownership responsibility as the integrator of all services and supports identified for each child, including therapy, other mental health services, health and dentistry, developmental services, educational support, permanency and safety; as well as their responsibility to make trauma sensitive transitions when it is determined that a caretaker lacks the needed level of responsibility to care for their children.
Physical Requirements:

Must have a high level of energy, be adaptable to irregular hours, be flexible to cover on-call as needed, be able to travel as needed.

Education:

Must possess a bachelor's degree in human services field. Must have a Child Protection Certification or be eligible and pass waiver toward certification requirement. Master&rsquo;s Degree is preferred.

Experience:

Must have a minimum of three years of experience as a certified child welfare case manager, preferably in the Florida Dependency system. Prior supervisory experience preferred.

Skills:
<ul>
<li>Knowledge of theories and practice of child protection, social work, and family assessments.</li>
</ul><ul><li>Knowledge of professional ethics related to child protection and counseling.</li>
</ul><ul><li>Knowledge of theories of adult learning, ability to facilitate group and individual training activities
</li></ul><ul><li>Knowledge of physical and behavioral indicators of abuse and neglect.
</li></ul><ul><li>Knowledge of effective management skills.
</li></ul><ul><li>Knowledge of interviewing techniques.
</li></ul><ul><li>Knowledge of court procedures and legal requirements.
</li></ul><ul><li>Knowledge of methods of collecting, organizing, and analyzing data.
</li></ul><ul><li>Knowledge of supervision techniques.
</li></ul><ul><li>Skilled in direct observation of case manager&rsquo;s abilities in interacting appropriately with families, community stakeholders, service providers and other professionals.
</li></ul><ul><li>Ability to assess case manager&rsquo;s performance and develop performance improvement plans.
</li></ul><ul><li>Ability to analyze the effectiveness of service programs and identify resources or make adjustments needed to meet needs.
</li></ul><ul><li>Ability to plan, organize and coordinate work assignments.
</li></ul><ul><li>Ability to communicate effectively.
</li></ul><ul><li>Ability to effectively supervise staff members.
</li></ul><ul><li>Ability to understand and apply relevant laws, rules, regulations policies, and procedures.
</li><li>Ability to conduct thorough case staffings and other meetings.</li>
</ul>
Other:

Must demonstrate sensitivity to our service population&rsquo;s cultural and socioeconomic characteristics and needs.

Principal Accountabilities:
<ul>
<li>Reports directly to Assistant Program Director and ultimately, the Program Director</li>
</ul><ul><li>Team player with co-workers, administrators, and funders</li>
</ul><ul><li>Accurate, complete, and timely submission of required statistical reports</li>
</ul><ul><li>Adherence to all licensing and quality assurance standards</li>
</ul><ul><li>Adherence to agency policies and procedures</li>
</ul>
Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.
Amazing benefits package including:
<ul>
<li>Medical, Dental and Vision</li>
<li>Telehealth (24/7 online access to Doctors)</li>
<li>Employee Assistance Program (EAP)</li>
<li>Employer paid life insurance (1X salary)</li>
<li>13 paid holidays + 1 floating holiday</li>
<li>Generous PTO policy (starting at 16 working days a year)</li>
<li><ul><li>Note: Head Start employees paid time off and holiday schedule may differ</li>
</ul></li><li>403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement</li>
<li>Tuition reimbursement</li>
</ul>
LSF is proud to be an equal opportunity employer.

Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: https://info.flclearinghouse.com</div>

Adoption Case Manager Supervisor (7872)

Gateway Woods Family Services

RESPONSIBILITIES: <ul><li>&middot;Evaluate adoptive families and write adoptive home studies.</li><li>Assist with facilitating domestic and international adoption placements (as applicable) including legal requirements.</li><li>Communicate and coordinate with international adoption authorities, other agencies, the State Department, to assist prospective adoptive families.</li><li>Provide consultation and support for adoptive families and domestic birth families.</li><li>Serve as a liaison between adoptive families and birth families, other adoption service providers, or placement agencies.</li><li>Educate adoptive families on adoption issues (international and domestic) and assist with adoption training.</li><li>Supervise children in adoption and write post placement/adoption reports.</li><li>Provide follow up services for families that have finalized adoptions.</li><li>Perform other duties assigned by supervisor.</li></ul>QUALIFICATIONS:​​​​​​<ul><li>All applicants must have a Christian belief and demonstrated lifestyle compatible with the Apostolic Christian Church of America (ACCA) with the support of his or her local elder or pastor.</li><li>Be at least 23 years of age</li><li>Relevant bachelor&rsquo;s degree</li><li>Have a dedicated interest, love and sensitivity for youth and families</li><li>Possess good motivational, organization, and communications skills</li><li>Have ability to establish positive working and interpersonal relationships and use a team approach</li><li>Have a commitment to ongoing personal and professional growth</li></ul>Critical Success Factors<ul><li>Passionate about adoption of children</li><li>Compassionate towards adopted children, adoptive parents, and birth parents</li><li>Communication skills</li><li>Assessment and judgment skills</li><li>Knowledge of transracial and transcultural adoption</li><li>Sensitive to background and culture of children adopted internationally</li><li>Knowledge of developmental and behavioral/attachment issues of adopted children, especially from an overseas orphanage</li><li>Counseling and teaching skills</li><li>Writing skills</li><li>Timeliness</li></ul>Pay: $20.00 - $24.00 per hourWork Location: In person

Part-Time Adoption Case Manager

Gibson Homewares

<div>
 
 Gibson Homewares
 
 is the nation's leading producer of dinnerware, cookware, cutlery, tools, and gadgets - all the essentials needed for prep, cooking, dining, and entertaining.
 
 
 For over 40 years and spanning four generations as a respected and trusted family-owned company, Gibson Homewares has developed a portfolio of brands across multiple categories.
 
 Based in Los Angeles,
 
 Gibson is known for delivering product lines with style and value for the global retail marketplace. Exporting to Latin America and Mexico. Gibson's legacy brands include Laurie Gates, Gibson Elite, Gibson Home, Ultra by Gibson, and Soho Lounge. In addition, Gibson is a driving force behind global brands such as Martha Stewart, Calphalon, Sur La Table, Babish, Kenmore, Crockpot, Oster, Mr. Coffee, and Peanuts.
 
 
 At Gibson,
 
 PEOPLE ARE THE #1 PRIORITY
 
 and the company is always looking for new talent to join our growing team.
 
 
 For more information, visit us at http://www.gibsonhomewares.com
 
 
 
 Job Title: AI Adoption Specialist
 
 
 
 
 Full-Time, In-Office, M-F, in Los Angeles
 
 
 
 
 About The Role
 
 
 
 We're looking for a hands-on AI Adoption Specialist to help our Sales, Marketing, and Operations teams work smarter with AI. You'll report to our Director and SVP Information Technology and own the day-to-day execution of AI initiatives-finding bottlenecks, running pilots, training employees, and making sure AI tools actually get used and deliver results.
 
 
 This isn't a strategy role and it isn't a data science role. It's a doer role. You'll be the person who turns leadership's AI vision into something teams can touch, use, and benefit from every day.
 
 
 What You'll Do
 
 
 <ul>
 <li>
 Run discovery workshops across departments to identify time sinks, process bottlenecks, and AI opportunities.
 </li>
 <li>
 Run AI pilot projects: scoping, timelines, vendor coordination, testing, and results tracking.
 </li>
 <li>
 Set up, configure, and test AI tools (Copilot, Claude, Oracle AI Agents, automation platforms) for business teams.
 </li>
 <li>
 Write prompts, build AI workflows, and QA outputs before rolling tools out to end users.
 </li>
 <li>
 Create training materials, run hands-on sessions, and support employees as they adopt new AI tools.
 </li>
 <li>
 Help maintain approved AI tools policy
 </li>
 <li>
 Monitor AI agent performance, token usage, and flag governance or compliance issues.
 </li>
 <li>
 Research new AI vendors and tools; coordinate demos and POC logistics.
 </li>
 <li>
 Map cross-departmental handoffs (Marketing &rarr; Sales &rarr; Ops) to find friction points AI can solve.
 </li>
 <li>
 Build a reusable playbook of templates, checklists, and best practices for future AI rollouts.
 
 
 </li>
 </ul>
 What We're Looking For
 
 
 
 Required
 
 
 
 <ul>
 <li>
 3-6 years in business analysis, operations, project management, or process improvement.
 </li>
 <li>
 1+ years using AI tools (ChatGPT, Claude, Copilot, Gemini, Oracle GenAI) in a professional setting.
 </li>
 <li>
 Strong project management skills-you can juggle multiple workstreams and keep things on track.
 </li>
 <li>
 Data-literate: comfortable with spreadsheets, CRM exports, and basic data quality checks.
 </li>
 <li>
 Excellent documentation and communication skills-can turn messy findings into clear summaries.
 </li>
 <li>
 Experience working cross-functionally with Sales, Marketing, or Operations teams.
 </li>
 <li>
 Self-starter who's comfortable with ambiguity and figuring things out.
 </li>
 <li>
 Bachelor's degree in Business, Information Systems, or related field (or equivalent experience).
 
 
 </li>
 </ul>
 
 Nice To Have
 
 
 
 <ul>
 <li>
 Experience with prompt engineering or building AI workflows (Zapier, Power Automate, Make).
 </li>
 <li>
 Familiarity with CRM platforms (Salesforce, HubSpot) or marketing automation tools.
 </li>
 <li>
 Background in change management, training development, or user adoption programs.
 </li>
 <li>
 Understanding of AI concepts: LLMs, RAG, agentic AI, tokens, and governance.
 </li>
 <li>
 Experience with data visualization tools (Tableau, Power BI, Looker).
 </li>
 <li>
 Certifications in PM (PMP, Scrum), AI fundamentals, or process improvement (Lean/Six Sigma).
 </li>
 <li>
 Hands-on experience with ERP systems such as Oracle Fusion, SAP S/4HANA, NetSuite, or similar cloud-based ERP/SaaS platforms.
 </li>
 <li>
 Understanding of ERP business processes (order-to-cash, procure-to-pay, record-to-report) and how AI can streamline or augment them.
 </li>
 <li>
 Experience extracting, cleaning, or reporting on data from ERP systems to support AI pilots or automation projects.
 </li>
 </ul>
</div>

AI Adoption Specialist

United Al Saqer Group

<div>Established more than 40 years ago, the United Al Saqer Group (UASG) is one of the leading multi-sector business groups in the United Arab Emirates. The UASG owns and operates a diverse yet complementary portfolio of six UAE-based companies encompassing several key industry sectors, which includes Abu Dhabi Motors, Performance Plus Motors, Autoplus, Autodrive, Dalma Motors, United Al Saqer Heavy Equipment, Falcon Motors, Al Saqer Property Management, Royal International Construction, Royal Joinery, Royal Wood Factory, SAMA Integrated systems, AG Hotel, Safe Travel, IFM Facilities Management L.L.C. and Global Catering Services.
We are recruiting a Artificial Intelligence Program Manager who shall lead UASG&rsquo;s enterprise-wide AI adoption initiative, driving internal &amp; customer transformations across all functions including IT, HR, and Finance. This strategic role is embedded within Group IT and is responsible for translating UASG&rsquo;s AI vision into actionable programs that deliver measurable business value. The AI Program Manager owns the enterprise AI adoption roadmap, portfolio governance, and value tracking; delivery execution remains with the relevant business/IT owners and delivery teams, which this role enables and coordinates through standards, priorities, and cross-functional alignment. The role partners closely with Group IT (architecture, data, cybersecurity), subsidiaries, and key corporate functions to ensure AI initiatives are scalable, secure, and compliant.
AREA OF RESPONSIBILITY:
AI Strategy &amp; Leadership:<ul><li>
Own and continuously refine the group-wide AI strategy and phased implementation roadmap, ensuring each initiative aligns with UASG's business goals and digital transformation objectives.</li><li>
Align subsidiaries and functions on common AI priorities, standards, and funding assumptions through regular steering and portfolio reviews.</li></ul><ul><li>
Oversee execution of all AI projects from inception to deployment, chairing a virtual AI task force or Center of Excellence drawing on data scientists, BI analysts, IT developers, and process owners. Use Agile methodologies where appropriate to iteratively develop and refine AI solutions.</li><li>
This role will be accountable for ROI and must ensure it, by defining baselines, benefits owners, and a benefits-realization tracking cadence; ensure outcomes are measured and reported against the agreed ROI hypothesis.</li><li>
Clarify decision authority across functions where needed (e.g., prioritization, funding, data ownership, and go/no-go approvals) to remove blockers and accelerate execution.</li><li>
Report quarterly progress, KPI performance, and key risks to the GCTO and executive leadership with clear decisions required.</li></ul>
AI Innovation &amp; Product Development:<ul><li>
Run a structured intake and prioritization process to build a pipeline of AI use cases with clear problem statements, data needs, and ROI hypotheses.</li><li>
Deliver proofs of value and scaled releases with defined success metrics (e.g., cycle-time reduction, cost avoidance, revenue uplift) in partnership with business owners.</li><li>
Coordinate cross-functional delivery plans (product, data, IT, security) to ensure solutions are integrated, supported, and ready for operations.</li></ul>
AI Adoption, Change &amp; Enablement:<ul><li>
Lead cultural and organizational change efforts for AI adoption, creating a communication plan and organizing hands-on training sessions in partnership with HR's training team. These activities tie into UASG's Enterprise Skilling Program, which focuses on upskilling employees, the AI PM will ensure it specifically includes developing AI and data competencies.</li><li>
Execute an adoption plan for each AI release (communications, training, support model) to drive sustained usage by target user groups.</li><li>
Define adoption KPIs (e.g., active users, usage frequency, satisfaction, benefits realized) and publish a monthly dashboard for leadership.</li><li>
Build and run an AI champions network with quarterly enablement sessions and reusable playbooks to scale adoption across departments.</li></ul>
AI Governance, Risk &amp; Compliance:<ul><li>
Work with IT governance, risk, and compliance teams to enforce responsible AI use. Develop AI usage policies covering ethics, data privacy, and security.</li><li>
Establish and enforce AI governance frameworks, ensuring compliance with data privacy, ethical standards, and applicable UAE regulations.</li><li>
Partner with cybersecurity, legal, and data owners to define risk controls for AI solutions (e.g., data access, model approvals, monitoring, and audit readiness).</li><li>
Ensure all AI projects undergo a risk and bias assessment during development and establish guidelines on where human oversight is required (e.g. AI recommendations on employee performance or high-value financial transactions must be reviewed by a human manager before execution).</li></ul>
Vendor &amp; Stakeholder Management:<ul><li>
Serve as the primary liaison with external technology providers (Microsoft for AI and analytics, Oracle for AI in ERP/HCM, and specialized AI vendors).</li><li>
Evaluate new AI tools and services, stay informed about product roadmaps (e.g. new Microsoft Copilot features or Oracle AI updates), and run proof-of-concepts as needed.</li><li>
Manage ongoing partner performance through SLAs, value realization tracking, and quarterly business reviews with clear corrective actions.</li></ul> 
QUALIFICATIONS &amp; CERTIFICATIONS &amp; EXPERIENCE (MANDATORY &amp; PREFERRED):<ul><li>
Bachelor&rsquo;s degree in computer science, Engineering, Business, or a related field.</li><li>
Minimum of 8-10 years&rsquo; experience in technology or digital transformation roles, with at least 3 years&rsquo; experience in leading AI initiatives.</li><li>
Proven experience in managing AI/ML or data analytics projects.</li><li>
Strong understanding of enterprise systems (e.g., ERP, HCM), cloud platforms, and AI tools.</li><li>
Familiarity with Microsoft 365 Copilot, Oracle AI, Power BI, or similar platforms.</li><li>
Experience in the UAE/GCC region is preferred.</li></ul>
SKILLS &amp; COMPETENCIES (Technical, Behavioral, and Soft):
Technical Skills:<ul><li>
Strategic thinking and ability to translate vision into execution.</li><li>
Strong project and change management skills.</li><li>
Excellent communication and stakeholder engagement capabilities.</li><li>
Knowledge of AI governance, data ethics, and compliance frameworks.</li><li>
Ability to lead cross-functional teams and influence without direct authority.</li></ul>
Behavioural Competencies:<ul><li>
Customer Focus - Understands customer challenges and takes initiative to resolve them effectively.</li><li>
Accountability and Ownership - Manages projects with minimal supervision and ensures quality results.</li><li>
Agility and Adaptability - Manages change smoothly and supports others during transitions.</li><li>
Collaboration &amp; Influence - Builds networks across functions and resolves conflicts constructively.</li><li>
Result Orientation - Sets clear goals and works proactively to achieve high performance.</li></ul>
Location: Abu Dhabi</div>

Artificial Intelligence Program Manager

Recidiviz

<div>Location: Remote, New York City, or Oakland
<ul>
<li>Please note:
<ul><li>This role involves 25-40% travel within the continental US, up to 4 trips per quarter. We expect these trips to include visits to prisons and parole offices.</li>
<li>Candidate must be licensed and able to drive a car for 2+ hours at a time for state trips.</li>
</ul>
</li></ul>Role Type: Full-time

Compensation: For employees based in the Oakland, CA, and New York City, NY, metropolitan areas, the salary for this role is $120,000. For employees based elsewhere in the United States, the salary for this role is $93,000.

Visa sponsorship: Not available

Hires remotely in: United States

Experience: 3+ years of relevant work experience

Recidiviz is excited to bring on a Product Growth Manager to join the Product Growth team! We're a small, fast-moving team that is tasked with increasing the impact of our products by driving up usage and adoption in our partner states. Our team works directly with our users within state Departments of Corrections, such as parole and probation officers, case managers, supervisors, and justice-impacted individuals, to build relationships that can turn non-users into power users and power users into evangelists. That's where you come in. We're looking for someone to be the face of Recidiviz to our users, to have boots on the ground increasing adoption and impact of Recidiviz tools.

Please note this role is not a Product Manager and does not handle product development.
<h2 class="jobSectionHeader">
About us</h2>

Recidiviz is creating safer, healthier communities by reducing incarceration safely, equitably, and at scale. We build technology to reduce the number of people in prison and to help criminal justice leaders embrace data-driven decision-making.

Using software tools and thoughtful product design, we've been able to safely and permanently reduce incarceration and improve outcomes. We work side-by-side with leaders of the criminal justice system, people in prison and on supervision, and ecosystem partners to build a better path forward. In addition to the revenue we earn from state partners, some of the most respected philanthropists and foundations support our work.

People who succeed at Recidiviz lead with kindness and humility, assume good intent, learn from failure, and fix problems when they see them. They are excited to work arm in arm with government leadership and staff to improve outcomes. They are great listeners. They build deep relationships with and empathy for the people we work with and the people who our mission serves, even when those two groups feel at odds.
<h2 class="jobSectionHeader">
About the role</h2>

We're looking for an empathetic, collaborative, fast learner who is able to quickly develop a deep understanding of our tools to help launch, land, and grow our tools with a diverse set of users. What you'll do:
<ul>
<li>Manage new product rollouts onsite and virtually, including training new users</li>
<li>Run state-agnostic broad-reaching and scaled engagement and adoption tactics</li>
<li>Run state-specific custom-tailored engagement and adoption tactics</li>
<li>Manage inbound feedback and support requests from users</li>
<li>Represent the company's brand and tone in all external interactions</li>
<li>Track and measure the results and outcomes of all Product Growth work</li>
<li>Note: This role involves 25-40% travel within the continental US, up to 4 trips per quarter. We expect these trips to include visits to prisons and parole offices.</li>
</ul><h2 class="jobSectionHeader">Core responsibilities</h2>
<ul><li>(35%) Rollouts: Make sure the product is both launched and landed successfully, getting new users excited about the product and bought into using it regularly, and making sure their perspectives are captured and returned to the internal team. This includes:</li>
<li><ul><li>Define and execute a measurement plan</li>
<li>Go onsite to states and train users on new tools</li>
<li>Host virtual launch trainings</li>
<li>Record/create static launch materials eg training videos, posters/fliers, emails</li>
<li>Communicate and coordinate with state and internal counterparts</li>
<li>Build and execute a post-launch nurturing plan</li>
</ul></li><li>(35%) Scaled adoption tactics: Get more bang for our buck by planning and executing creative and engaging virtual adoption tactics that can scale across all Recidiviz partner states with live tools and can be run from your desk, including things like:</li>
<li><ul><li>Define and execute a measurement plan</li>
<li>Email awareness and adoption campaigns (sendgrid experience a plus)</li>
<li>State wide and inter-state usage competitions</li>
<li>Designating and training on site representatives</li>
<li>Creating and distributing print materials (lob.com experience a plus)</li>
</ul></li><li>(15%) Tailored adoption tactics: Support state leadership in achieving their usage and adoption goals by enabling the tactics they have expressed interest in supporting with state resources, such as:</li>
<li><ul><li>Define and execute a measurement plan</li>
<li>Issuing usage mandates</li>
<li>Building trainings into new officer onboarding</li>
<li>Adding entry points to the product from their intranet platforms</li>
<li>Enabling write-back to their systems from ours</li>
</ul></li><li>(15%) User feedback and support: Be the first responder for feedback and support requests, synthesizing bug reports and feature requests from users and communicate it to product, engineering, and state engagement teams. Customer support and feedback categories include:</li>
<li><ul><li>Chat from within the product</li>
<li>Emails to feedback address and others</li>
<li>Platform configuration and optimization (Intercom experience a plus)</li>
<li>Volume and capacity tracking and projection</li>
<li>Note: Recidiviz does NOT offer phone support for users so this will not be in scope of duties</li>
</ul></li></ul><h2 class="jobSectionHeader">Wild success</h2>

In the first year, a wildly successful hire will:
<ul>
<li>Increase the impact that our tools have, like helping more people complete parole and probation sooner or reducing returns to prison</li>
<li>Increase adoption of our tools so more users are engaging with the tool weekly and monthly</li>
<li>Shepard new tools to successful launches and landings which demonstrate a higher-than-historical-average baseline of usage</li>
<li>For every initiative, define and execute a measurement plan to ensure we can track, understand, and replicate the results of our tactics. Measurement can include things like A|B tests (Looker experience a plus), survey-based measurements like Customer Satisfaction rates, counterfactuals, proxies, pre-post analyses, etc.</li>
<li>Build strong feedback loops that allow the business to easily include user perspectives in product strategy, and allow users to feel heard and valued</li>
<li>Use data and other analysis and validation methods to clearly and compellingly articulate the impact of your work in terms of team KRs such as Usage, Impact, Scale, Velocity, Quality, and Efficiency</li>
<li>Balance and execute the projects in the roadmap with high autonomy and to a high degree of rigor and quality</li>
<li>Be the face of Recidiviz that thousands of criminal justice line staff know and trust</li>
</ul><h2 class="jobSectionHeader">Minimum qualifications</h2>
<ul><li>Willing to travel: We expect this role will require 25-40% of time spent traveling domestically across the US, up to 4 trips per quarter. We expect these trips to include visits to prisons and parole offices.</li>
<li>Willing to drive: Candidate must be licensed and able to drive a car for 2+ hours at a time for state trips.</li>
<li>A clear, empathetic communicator: You love people and are able to quickly build rapport and trust with a diverse audience. You are comfortable in a variety of speaking settings, from giving presentations to hundreds of people to leading small group discussions or talking 1:1. You are exceedingly patient and can easily translate tech jargon to common speech for less tech-savvy users (which is most of our users). Strong spoken and written English language communication skills are a must.</li>
<li>Highly organized: You are able to stay on top of tasks and communications across multiple external stakeholders and states, and balance multiple workstreams with sometimes competing priorities. You will be responsible for coordinating the details of all of your initiatives, including travel logistics, and making sure they are delivered on schedule and to the quality standards established.</li>
<li>Fast learner: You are able to absorb information in a variety of different contexts and ask a lot of questions. You can ramp up quickly on the criminal justice domain and Recidiviz tools to represent our tools externally. You don't need to have a technical background, but you need to be able to quickly learn how to synthesize feedback and learnings so it's actionable to our product and engineering teams.</li>
<li>Skilled diplomat: You are able to interact diplomatically with a diverse range of stakeholders - across many political affiliations, ages, races, economic groups, genders, and every other demographic factor - and can speak and listen to all of them with respect and without compromising the company values. You are able to represent a potentially controversial mission, company, and product with courage and dignity while balancing the need to keep the conversation focused on the product value props.</li>
<li>3+ years of relevant work experience in external-facing and/or project management focused roles</li>
</ul><h2 class="jobSectionHeader">Preferred qualifications</h2>
<ul><li>1-2 years of experience collaborating with external stakeholders</li>
<li>Experience with marketing, support, and data technologies such as Intercom, Sendgrid, Lob, Looker, Fullstory, GitHub, and Google Analytics</li>
<li>Experience working on - and scaling with - a small scrappy team, which has given you perspectives on best practices and strategies for smooth scaling and strengthened your work ethic and ability to operate autonomously
</li><li>Experience working with technical teams and representing software products to users, and tech industry experience in general</li>
<li>Experience with sales and marketing strategies for overcoming objections and increasing awareness and usage</li>
<li>Experience running and analyzing scrappy tests as rigorously as feasible without much Data team involvement</li>
<li>Corrections industry working experience</li>
<li>Lived experience navigating the corrections system</li>
</ul><h2 class="jobSectionHeader">Compensation</h2>

Compensation is standardized based on roles and responsibilities. This ensures equitable compensation and responsible stewardship of our resources. As such, we do not negotiate compensation offers.

For employees based in the Oakland, CA, and New York City, NY, metropolitan areas, the salary for this role is $120,000. For employees based elsewhere in the United States, the salary for this role is $93,000.
<h2 class="jobSectionHeader">
What we offer</h2>
<ul><li>Effective, extremely thoughtful colleagues, working together on a mission that matters</li>
<li>90% medical, dental, and vision insurance coverage for you and your dependents</li>
<li>Flexible time off, including 20 days of PTO, 3 days of paid volunteering time, and 13 paid holidays</li>
<li>12 weeks of paid parental leave</li>
<li>401(k) retirement plan with 5% company match and no vesting period</li>
<li>Complimentary One Medical membership (depending on location)</li>
<li>Partnership with Carrot to provide employees with inclusive fertility and family-forming benefits, as well as a small but growing number of hormonal health and gender-affirming care benefits</li>
<li>Monthly ClassPass credit for personal wellness</li>
<li>Free mental health support via Talkspace</li>
<li>Well-located offices in Oakland and Manhattan, with the flexibility to work remotely or go into either office as you choose</li>
<li>An annual company offsite each spring and other ad-hoc gatherings</li>
<li>All the exhilarating challenges and stretch opportunities of a tech startup, combined with the mission-driven heart of a nonprofit</li>
</ul><h2 class="jobSectionHeader">More about Recidiviz</h2>

Recidiviz was an all-volunteer effort until early 2019, when Clementine, Andrew, and Joshua founded the organization. Since then, we've built an A-team of software engineers, designers, product managers and domain experts, from companies like Google, Apple, Dropbox, Opower, and Sidewalk Labs. Recidiviz was part of Y-Combinator's 2019 class and has received support from some of the most respected philanthropists and foundations, including Ford Foundation, Mackenzie Scott, Schmidt Futures, Arnold Ventures, Chan Zuckerberg Initiative, and the Mozilla Foundation.

Today, Recidiviz works with (and earns revenue from) over 18 state partners &ndash; big and small, red and blue &ndash; and covers more than 40% of the US incarcerated population. We have helped to get tens of thousands of people out of the criminal justice system, safely and equitably, and saved states nearly $1 billion. In the next five years, Recidiviz plans to partner with 40 states and help 250,000 people who are stuck in the system to get out and stay out. In addition to partnering with state Departments of Corrections, Recidiviz collaborates with and learns from partners &ndash; from organizations like the Correctional Leaders Association (CLA) to community based organizations and justice-impacted individuals, whose perspectives guide our work.

To learn more about how we do what we do, check out our 2024 Year in Review, read some press coverage, or watch our TED Talk. And if you're really keen to see our work, you can dive into our Github :).
<h2 class="jobSectionHeader">
An important note</h2>

Lasting change is always built on diversity. Recidiviz recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, sexual orientation, disability, age, veteran status, ancestry, citizenship, marital status, gender identity and all protected status as required by applicable law. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a special need that requires accommodation, please let us know in your application or initial call. Even if you don't think you meet all the criteria above, drop your resume, and we'll take a look &ndash; you might be great for another role or another time!</div>

Product Growth Manager

Human Interest

<div>Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits.

More than half of all working Americans are not saving enough for their future. Too often, it's because they are employed by a company that doesn't offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We're a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

We are looking for an AI Enablement and Transformation Lead to join our People team with a focused mission: transforming how our organization works by embedding AI into the way our People team operates and delivers programs company-wide.

This role is purpose-built for someone who understands both the craft of HR and the power of AI &mdash; and who gets excited about unlocking new levels of impact through smarter, faster, and more human-centered ways of working. You'll partner across all People functions &mdash; from Talent Acquisition and Total Rewards to our People Business Partners and People Operations teams &mdash; identifying opportunities to integrate AI tools, upskilling AI proficiency, and building the internal capability that makes transformation stick.

This isn't a training-room-only role. You'll be a strategic partner, a hands-on coach, and a change agent embedded within the People team.

What you get to do every day

HR AI Strategy &amp; Roadmap
<ul>
<li>Develop and own an AI enablement strategy specifically for the HR organization, aligned to the broader People team priorities and business goals</li>
<li>Partner with HR leadership to identify the highest-value opportunities for AI integration across HR workflows, processes, and programs</li>
<li>Build a prioritized roadmap for AI adoption across HR functions, balancing quick wins with longer-term capability building</li>
</ul>
Internal Upskilling &amp; Training
<ul>
<li>Design and deliver tailored AI learning experiences for employees at all levels across the company &mdash; from foundational literacy to advanced, function-specific application</li>
<li>Create role-based learning paths for key HR personas (e.g., PBPs, Recruiters, L&amp;D, People Operations) that connect AI skills directly to their daily work</li>
<li>Facilitate hands-on workshops, peer learning sessions, and coaching that build real confidence and fluency with AI tools</li>
</ul>
HR Process &amp; Workflow Innovation
<ul>
<li>Conduct discovery sessions with HR sub-teams to map current workflows and identify where AI can reduce friction, improve quality, or free up capacity</li>
<li>Lead end-to-end implementation of AI-powered solutions across HR workflows &mdash; from scoping and design through piloting, launch, and iteration</li>
<li>Pilot and scale AI-assisted approaches across common tasks &mdash; such as job description writing, candidate screening support, employee communication drafting, data analysis, and more</li>
<li>Document new AI-enabled workflows and develop enablement resources (playbooks, templates, job aids) that make adoption easy and sustainable</li>
</ul>
Governance &amp; Responsible Use
<ul>
<li>Champion responsible and ethical AI use, ensuring all AI-assisted workflows comply with data privacy standards, employment law, and company policy</li>
<li>Partner with Legal, Compliance, and IT to establish guardrails and best practices for AI use</li>
</ul>
Measurement &amp; Continuous Improvement
<ul>
<li>Define success for AI adoption</li>
<li>Gather ongoing feedback from team members and use insights to iterate on programs, resources, and coaching approaches</li>
<li>Report regularly to leadership on adoption trends, impact, and emerging opportunities</li>
</ul>
What you bring to the role
<ul>
<li>2+ years of experience in core HR functions, Learning &amp; Development, or HR Operations preferred</li>
<li>3+ years of direct experience with AI tools in a professional context, with a strong understanding of how AI applies to workflows specifically</li>
<li>Ability to craft effective prompts for a variety of HR workflows (job descriptions, communications, data analysis, etc.)</li>
<li>Understanding of how LLMs work at a conceptual level &mdash; enough to teach others and troubleshoot outputs</li>
<li>Knowledge of AI limitations, hallucinations, and how to quality-check AI-generated content</li>
<li>Proven ability to influence and drive adoption&mdash; making AI approachable, relevant, and immediately useful</li>
<li>Experience designing and facilitating training or enablement programs in a corporate setting</li>
<li>Strong consultative skills &mdash; able to partner with stakeholders, diagnose needs, and build practical solutions</li>
<li>Familiarity with HR platforms such as Workday, Greenhouse, Docebo or similar preferred</li>
<li>Deep Experience with AI tools such as Gemini and Claude</li>
<li>Knowledge of responsible AI principles and data privacy considerations</li>
<li>Proven success in change management or organizational effectiveness</li>
</ul>
Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We've made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest's unique view on what's important and what's right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest.
<ul>
<li>Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.</li>
<li>Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.</li>
<li>Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!</li>
<li>An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.</li>
<li>Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.</li>
</ul>
Compensation - At Human Interest, there are a number of factors that are used to determine the appropriate pay range for each position. We take into account the cost of labor for each position in various markets across the U.S. The base salary for this position spans $120,000 - $135,000 and represents the minimum in our lowest geographic region to a maximum in our highest geographic region. The salary we offer to a new employee within this range is based on their location within the U.S., their relevant job-related skills, and experience. At Human Interest, base salary is one component of the overall total rewards package. Depending on the position, additional compensation components such as bonuses, commissions, and equity may be offered. All of our employees are offered a robust suite of physical, financial, and mental wellness benefits. In compliance with applicable laws, we do not inquire about salary history, or about criminal history prior to a conditional offer of employment.

Benefits -
<ul>
<li>A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees</li>
<li>Top-of-the-line health plans, as well as dental and vision insurance</li>
<li>Competitive time off and parental leave</li>
<li>Addition Wealth: Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness</li>
<li>Lyra: Enhanced Mental Health Support for Employees and dependents
</li><li>Carrot: Fertility healthcare and family forming benefits</li>
<li>Candidly: Student loan resource to help you and your family plan, borrow, and repay student debt</li>
<li>Monthly work-from-home stipend; quarterly lifestyle stipend</li>
<li>Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.</li>
</ul>
We're a great place to work (but don't take our word for it)

Here's a list of our awards and accolades:
<ul>
<li>Certified as a Great Place To Work&reg; (2023-2025)</li>
<li>Fortune Best Place to Work in the Bay Area (2024)</li>
<li>Best Places to Work by Built In (2023-2024)</li>
<li>America's Best Startup Employers by Forbes (2020-2022, 2024)</li>
<li>A Top Company by Y Combinator (2020-2023)</li>
<li>Inc. Fastest Growing Companies (2021)</li>
</ul>
Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws. Employment with Human Interest is at-will, meaning either you or the company may terminate employment at any time, with or without cause or notice, except as otherwise provided by law or written agreement.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com. 
 
Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures</div>

AI Enablement and Transformation Lead (HR)

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