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adpe technician desktop support camp arifjan kuwait active secret clearance required

Akima

<div>
 Five Rivers Services is looking for an ADPE Technician to work in Kuwait. Our ADPE Technician provides professional laptop and desktop support as well as customer service to military and civilian customers. Work involves troubleshooting hardware problems and repairing or referring to another repair facility as appropriate. Installs, troubleshoots, configures and repairs software issues for Windows operating systems (OS) and Microsoft Office 2007. Troubleshoots and resolves network connectivity issues at the desktop level. Joins personal computers (PCs) to local domains as required. Configures local PC connections to network printers. Performs custom transmission control protocol internet protocol (TCP/IP) configurations of desktops as required. Troubleshoots Microsoft Exchange Server connectivity issues. Installs and troubleshoots other software and peripheral devices as required by the customer. Performs other Service Desk functions as required.
 
 
 To join our team of outstanding professionals, apply today!
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Installs, configures, and maintains DOD-approved communications software on government computers and configures the network to allow proper user access.
 </li>
 <li>
 Installs and configures network printers.
 </li>
 <li>
 Responsible for both classified and unclassified computer system stability through the use of DoD-approved, Government-furnished operating systems and software.
 </li>
 <li>
 Joins client computers to Microsoft Active Directory domains.
 </li>
 <li>
 Configures Microsoft Outlook and manages personal folders in all versions of Outlook.
 </li>
 <li>
 Installs, configures, and maintains security software on military computer systems.
 </li>
 <li>
 Repairs and maintains desktop and laptop hardware.
 </li>
 <li>
 Performs other duties as assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Must be a US citizen with an active Secret, or higher level, security clearance.
 </li>
 <li>
 High school diploma or GED with at least two (2) years of experience relating to automation equipment repair.
 </li>
 <li>
 Prerequisite requirements for State-side applicants: valid U.S. passport, valid International Driver&rsquo;s Permit (IDP), valid U.S. driver&rsquo;s license, and the ability to successfully pass a police clearance check and medical qualifications.
 </li>
 <li>
 Prerequisites for in-country applicants:
 </li>
 <ul>
 <li>
 valid U.S. passport.
 </li>
 <li>
 valid International Driver&rsquo;s Permit (IDP) or Kuwait-issued driver's license.
 </li>
 <li>
 valid U.S. driver&rsquo;s license.
 </li>
 <li>
 medical qualifications, self-identify current visa sponsor &amp; employer.
 </li>
 <li>
 a copy of your Civil ID and/or work visa.
 </li>
 </ul>
 <li>
 You must be able to meet all health requirements.
 </li>
 <li>
 Must be able to pass a details medical and dental exam.
 </li>
 <li>
 Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas.
 </li>
 <li>
 Must have a working knowledge of Microsoft Office software.
 </li>
 <li>
 Demonstrated strong customer service skills are mandatory.
 </li>
 <li>
 Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:
 </li>
 <ul>
 <li>
 IAT Level I Baseline:
 </li>
 <li>
 Cisco: CCNA: Certified Network Associate - Security
 </li>
 <li>
 Cisco: CCNP: Certified Network Professional - Security
 </li>
 <li>
 CompTIA: A+ ce
 </li>
 <li>
 CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)
 </li>
 <li>
 CompTIA: CySA+ ce: Cybersecurity Analyst
 </li>
 <li>
 CompTIA: Network+ ce
 </li>
 <li>
 CompTIA: Security+ ce
 </li>
 <li>
 CompTIA: SecurityX ce
 </li>
 <li>
 GIAC: GCED: Certified Enterprise Defender
 </li>
 <li>
 GIAC: GCIH: Certified Incident Handler: Certified Incident Handler
 </li>
 <li>
 GIAC: GICSP: Industrial Cyber Security Professional
 </li>
 <li>
 GIAC: GSEC: Security Essentials
 </li>
 <li>
 ISACA: CISA: Certified Information Systems Auditor
 </li>
 <li>
 ISC2: CISSP (or Associate): Certified Information Systems Security Professional
 </li>
 <li>
 ISC2: SSCP: Systems Security Certified Practitioner
 </li>
 <li>
 Computing Environment Certificates
 </li>
 <li>
 CompTIA: Server+
 </li>
 <li>
 Microsoft: 365 Certified: Modern Desktop Administrator Associate
 </li>
 <li>
 Microsoft: MCSA: Windows 10
 </li>
 <li>
 Microsoft: MCSA: Windows Server 2012
 </li>
 <li>
 Microsoft: MCSA: Windows Server 2016
 </li>
 <li>
 Microsoft: MCSE: Cloud Platform and Infrastructure
 </li>
 <li>
 Microsoft: MCSE: Enterprise Devices and Apps
 </li>
 <li>
 Microsoft: MCSE: Private Cloud 2012
 </li>
 <li>
 Microsoft: MCSE: Server Infrastructure 2012
 </li>
 <li>
 Microsoft: MCT: Certified IT Professional
 </li>
 <li>
 Microsoft: MCT: Certified Systems Administrator
 </li>
 <li>
 Microsoft: 365 Certified: Endpoint Administrator Associate
 </li>
 <li>
 Microsoft: 365 Certified: Enterprise Administrator Expert
 </li>
 <li>
 Microsoft: 365 Certified: Messaging Administrator Associate
 </li>
 <li>
 Microsoft: 365 Certified: Modern Desktop Administrator Associate
 </li>
 <li>
 Microsoft: 365 Certified: Security Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Azure Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Azure Database Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Azure Security Engineer Associate
 </li>
 <li>
 Microsoft: Certified: Azure Solutions Architect Expert
 </li>
 <li>
 Microsoft: Certified: Identity and Access Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Information Protection Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Security Operations Analyst Associate
 </li>
 <li>
 Microsoft: MCSA: SQL 2016 Database Admin
 </li>
 <li>
 Microsoft: MCSA: SQL 2016 Database BI Development
 </li>
 <li>
 Microsoft: MCSA: SQL 2016 Database Dev
 </li>
 <li>
 Microsoft: MCSE: Core Infrastructure
 </li>
 <li>
 Microsoft: MCSE: Database Management and Analytics
 </li>
 <li>
 Microsoft: MCSE: Productivity Solutions Expert
 </li>
 <li>
 Microsoft: MD-100: Windows Client
 </li>
 <li>
 Microsoft: MTA: Microsoft Technology Associate
 </li>
 <li>
 Microsoft: MTA: Windows Server Administration Fundamentals
 
 </li>
 </ul>
 </ul>
 
 Job ID
 
 
 
 2025-18398
 
 
 
 Work Type
 
 
 
 On-Site
 
 
 
 Company Description
 
 
 
 
 Work Where it Matters
 
 
 
 Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
 
 
 At FRS, the work you do every day makes a difference in the lives of our 15,000 I&ntilde;upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
 
 
 
 For our shareholders
 
 , FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
 
 
 
 For our government customers
 
 , FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more.
 
 
 
 As an FRS employee
 
 , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
 
 
 Employment is conditional on a post-offer medical examination and CENTCOM determining that they are medically fit for duty for deployment (medical, dental, and psychological evaluation.
 
 
 
 
 Job ID:18398-en-us
</div>

ADPE Technician (Desktop Support) - Camp Arifjan, Kuwait (Active Secret Clearance Required)

<div>
 Five Rivers Services is looking for a Service Desk Administrator located at Camp Arifjan, Kuwait. To join our team of outstanding professionals, apply today!
 
 
 Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using Remedy and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner.
 </li>
 <li>
 Assists the IMO with daily functions of computer, network and software management for the site and all users.
 </li>
 <li>
 Provides immediate response to all customers who come to the Service Desk Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues.
 </li>
 <li>
 Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.
 </li>
 <li>
 May be required to work for 12-hour shifts utilizing Remedy call management software and other tools, to log and manage trouble tickets.
 </li>
 <li>
 Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.
 </li>
 <li>
 Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007.
 </li>
 <li>
 Troubleshoots all other site authorized software with IMOs and users.
 </li>
 <li>
 Creates logon and email accounts using Microsoft Exchange Server and User Manager.
 </li>
 <li>
 Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.
 </li>
 <li>
 Works within a small continuous improvement focused team.
 </li>
 <li>
 Tracks and documents work performed to allow accurate reporting of all Service Desk activities.
 </li>
 <li>
 Completes all tasks and assignments as requested by Supervisors and Management.
 </li>
 <li>
 Performs other duties and assignments as required.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Must be a US citizen with an active Secret clearance, or higher level, security clearance
 </li>
 <li>
 High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.
 </li>
 <li>
 Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver&rsquo;s Permit (IDP), valid U.S. driver&rsquo;s license, and the ability to successfully pass a police clearance check and medical qualifications.
 </li>
 <li>
 Prerequisites for in-country applicants: valid U.S. passport, valid International Driver&rsquo;s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver&rsquo;s license, medical qualifications, self-identify current visa sponsor &amp; employer, and a copy of your Civil ID and/or work visa.
 </li>
 <li>
 You must be able to meet all health requirements.
 </li>
 <li>
 Must be able to pass a detailed medical and dental exam.
 </li>
 <li>
 Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas
 </li>
 <li>
 Must have a working knowledge of Microsoft Office software.
 </li>
 <li>
 Demonstrated strong customer service skills are mandatory.
 </li>
 <li>
 Excellent interpersonal skills are required.
 </li>
 <li>
 Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:
 </li>
 <ul>
 <li>
 IAT Level I Baseline:
 </li>
 <li>
 Cisco: CCNA: Certified Network Associate - Security
 </li>
 <li>
 Cisco: CCNP: Certified Network Professional - Security
 </li>
 <li>
 CompTIA: A+ ce
 </li>
 <li>
 CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)
 </li>
 <li>
 CompTIA: CySA+ ce: Cybersecurity Analyst
 </li>
 <li>
 CompTIA: Network+ ce
 </li>
 <li>
 CompTIA: Security+ ce
 </li>
 <li>
 CompTIA: SecurityX ce
 </li>
 <li>
 GIAC: GCED: Certified Enterprise Defender
 </li>
 <li>
 GIAC: GCIH: Certified Incident Handler: Certified Incident Handler
 </li>
 <li>
 GIAC: GICSP: Industrial Cyber Security Professional
 </li>
 <li>
 GIAC: GSEC: Security Essentials
 </li>
 <li>
 ISACA: CISA: Certified Information Systems Auditor
 </li>
 <li>
 ISC2: CISSP (or Associate): Certified Information Systems Security Professional
 </li>
 <li>
 ISC2: SSCP: Systems Security Certified Practitioner
 </li>
 <li>
 Computing Environment Certificates
 </li>
 <li>
 CompTIA: Server+
 </li>
 <li>
 Microsoft: 365 Certified: Modern Desktop Administrator Associate
 </li>
 <li>
 Microsoft: MCSA: Windows 10
 </li>
 <li>
 Microsoft: MCSA: Windows Server 2012
 </li>
 <li>
 Microsoft: MCSA: Windows Server 2016
 </li>
 <li>
 Microsoft: MCSE: Cloud Platform and Infrastructure
 </li>
 <li>
 Microsoft: MCSE: Enterprise Devices and Apps
 </li>
 <li>
 Microsoft: MCSE: Private Cloud 2012
 </li>
 <li>
 Microsoft: MCSE: Server Infrastructure 2012
 </li>
 <li>
 Microsoft: MCT: Certified IT Professional
 </li>
 <li>
 Microsoft: MCT: Certified Systems Administrator
 </li>
 <li>
 Microsoft: 365 Certified: Endpoint Administrator Associate
 </li>
 <li>
 Microsoft: 365 Certified: Enterprise Administrator Expert
 </li>
 <li>
 Microsoft: 365 Certified: Messaging Administrator Associate
 </li>
 <li>
 Microsoft: 365 Certified: Modern Desktop Administrator Associate
 </li>
 <li>
 Microsoft: 365 Certified: Security Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Azure Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Azure Database Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Azure Security Engineer Associate
 </li>
 <li>
 Microsoft: Certified: Azure Solutions Architect Expert
 </li>
 <li>
 Microsoft: Certified: Identity and Access Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Information Protection Administrator Associate
 </li>
 <li>
 Microsoft: Certified: Security Operations Analyst Associate
 </li>
 <li>
 Microsoft: MCSA: SQL 2016 Database Admin
 </li>
 <li>
 Microsoft: MCSA: SQL 2016 Database BI Development
 </li>
 <li>
 Microsoft: MCSA: SQL 2016 Database Dev
 </li>
 <li>
 Microsoft: MCSE: Core Infrastructure
 </li>
 <li>
 Microsoft: MCSE: Database Management and Analytics
 </li>
 <li>
 Microsoft: MCSE: Productivity Solutions Expert
 </li>
 <li>
 Microsoft: MD-100: Windows Client
 </li>
 <li>
 Microsoft: MTA: Microsoft Technology Associate
 </li>
 <li>
 Microsoft: MTA: Windows Server Administration Fundamentals
 
 </li>
 </ul>
 </ul>
 
 Job ID
 
 
 
 2025-19602
 
 
 
 Work Type
 
 
 
 On-Site
 
 
 
 Company Description
 
 
 
 
 Work Where it Matters
 
 
 
 Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
 
 
 At FRS, the work you do every day makes a difference in the lives of our 15,000 I&ntilde;upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
 
 
 
 For our shareholders
 
 , FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
 
 
 
 For our government customers
 
 , FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more.
 
 
 
 As an FRS employee
 
 , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
 
 
 
 
 Job ID:19602-en-us
</div>

Service Desk Administrator (IT Help Desk) - Camp Arifjan (Active Secret Clearance Required)

<div>Company Overview:
<div></div><div>
Work Where it Matters</div><div></div><div> 
Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.</div><div></div><div> 
At FRS, the work you do every day makes a difference in the lives of our 15,000 I&ntilde;upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.</div><div></div><div> 
For our shareholders, FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.</div><div></div><div> 
For our government customers, FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more.</div><div></div><div> 
As an FRS employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.</div>
Description:

Five Rivers Services is looking for a Service Desk Administrator located at Camp Arifjan, Kuwait. To join our team of outstanding professionals, apply today! 
Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using Remedy and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.
Responsibilities:
<ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner.</li><li>
Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>
Provides immediate response to all customers who come to the Service Desk Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues.</li><li>
Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>
May be required to work for 12-hour shifts utilizing Remedy call management software and other tools, to log and manage trouble tickets.</li><li>
Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>
Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007.</li><li>
Troubleshoots all other site authorized software with IMOs and users.</li><li>
Creates logon and email accounts using Microsoft Exchange Server and User Manager.</li><li>
Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>
Works within a small continuous improvement focused team.</li><li>
Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>
Completes all tasks and assignments as requested by Supervisors and Management.</li><li>
Performs other duties and assignments as required.</li></ul>
Qualifications:
<ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance</li><li>
High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>
Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver&rsquo;s Permit (IDP), valid U.S. driver&rsquo;s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>
Prerequisites for in-country applicants: valid U.S. passport, valid International Driver&rsquo;s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver&rsquo;s license, medical qualifications, self-identify current visa sponsor &amp; employer, and a copy of your Civil ID and/or work visa.</li><li>
You must be able to meet all health requirements.</li><li>
Must be able to pass a detailed medical and dental exam.</li><li>
Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas</li><li>
Must have a working knowledge of Microsoft Office software.</li><li>
Demonstrated strong customer service skills are mandatory.</li><li>
Excellent interpersonal skills are required.</li><li>
Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:<ul><li>
IAT Level I Baseline:</li><li>
Cisco: CCNA: Certified Network Associate - Security</li><li>
Cisco: CCNP: Certified Network Professional - Security</li><li>
CompTIA: A+ ce</li><li>
CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)</li><li>
CompTIA: CySA+ ce: Cybersecurity Analyst</li><li>
CompTIA: Network+ ce</li><li>
CompTIA: Security+ ce</li><li>
CompTIA: SecurityX ce</li><li>
GIAC: GCED: Certified Enterprise Defender</li><li>
GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>
GIAC: GICSP: Industrial Cyber Security Professional</li><li>
GIAC: GSEC: Security Essentials</li><li>
ISACA: CISA: Certified Information Systems Auditor</li><li>
ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li><li>
ISC2: SSCP: Systems Security Certified Practitioner</li><li>
Computing Environment Certificates</li><li>
CompTIA: Server+</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: MCSA: Windows 10</li><li>
Microsoft: MCSA: Windows Server 2012</li><li>
Microsoft: MCSA: Windows Server 2016</li><li>
Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>
Microsoft: MCSE: Enterprise Devices and Apps</li><li>
Microsoft: MCSE: Private Cloud 2012</li><li>
Microsoft: MCSE: Server Infrastructure 2012</li><li>
Microsoft: MCT: Certified IT Professional</li><li>
Microsoft: MCT: Certified Systems Administrator</li><li>
Microsoft: 365 Certified: Endpoint Administrator Associate</li><li>
Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>
Microsoft: 365 Certified: Messaging Administrator Associate</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: 365 Certified: Security Administrator Associate</li><li>
Microsoft: Certified: Azure Administrator Associate</li><li>
Microsoft: Certified: Azure Database Administrator Associate</li><li>
Microsoft: Certified: Azure Security Engineer Associate</li><li>
Microsoft: Certified: Azure Solutions Architect Expert</li><li>
Microsoft: Certified: Identity and Access Administrator Associate</li><li>
Microsoft: Certified: Information Protection Administrator Associate</li><li>
Microsoft: Certified: Security Operations Analyst Associate</li><li>
Microsoft: MCSA: SQL 2016 Database Admin</li><li>
Microsoft: MCSA: SQL 2016 Database BI Development</li><li>
Microsoft: MCSA: SQL 2016 Database Dev</li><li>
Microsoft: MCSE: Core Infrastructure</li><li>
Microsoft: MCSE: Database Management and Analytics</li><li>
Microsoft: MCSE: Productivity Solutions Expert</li><li>
Microsoft: MD-100: Windows Client</li><li>
Microsoft: MTA: Microsoft Technology Associate</li><li>
Microsoft: MTA: Windows Server Administration Fundamentals</li></ul></li></ul>
Job ID: 2025-19602 Work Type: On-Site</div>

<div>Company Overview:
<div></div><div>
Work Where it Matters</div><div></div><div> 
Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.</div><div></div><div> 
At FRS, the work you do every day makes a difference in the lives of our 15,000 I&ntilde;upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.</div><div></div><div> 
For our shareholders, FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.</div><div></div><div> 
For our government customers, FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more.</div><div></div><div> 
As an FRS employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.</div>
Description:

Five Rivers Services is looking for a Service Desk Administrator located at Camp Arifjan, Kuwait. To join our team of outstanding professionals, apply today! 
Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using Remedy and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.
Responsibilities:
<ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner.</li><li>
Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>
Provides immediate response to all customers who come to the Service Desk Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues.</li><li>
Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>
May be required to work for 12-hour shifts utilizing Remedy call management software and other tools, to log and manage trouble tickets.</li><li>
Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>
Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007.</li><li>
Troubleshoots all other site authorized software with IMOs and users.</li><li>
Creates logon and email accounts using Microsoft Exchange Server and User Manager.</li><li>
Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>
Works within a small continuous improvement focused team.</li><li>
Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>
Completes all tasks and assignments as requested by Supervisors and Management.</li><li>
Performs other duties and assignments as required.</li></ul>
Qualifications:
<ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance</li><li>
High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>
Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver&rsquo;s Permit (IDP), valid U.S. driver&rsquo;s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>
Prerequisites for in-country applicants: valid U.S. passport, valid International Driver&rsquo;s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver&rsquo;s license, medical qualifications, self-identify current visa sponsor &amp; employer, and a copy of your Civil ID and/or work visa.</li><li>
You must be able to meet all health requirements.</li><li>
Must be able to pass a detailed medical and dental exam.</li><li>
Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas</li><li>
Must have a working knowledge of Microsoft Office software.</li><li>
Demonstrated strong customer service skills are mandatory.</li><li>
Excellent interpersonal skills are required.</li><li>
Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:<ul><li>
IAT Level I Baseline:</li><li>
Cisco: CCNA: Certified Network Associate - Security</li><li>
Cisco: CCNP: Certified Network Professional - Security</li><li>
CompTIA: A+ ce</li><li>
CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)</li><li>
CompTIA: CySA+ ce: Cybersecurity Analyst</li><li>
CompTIA: Network+ ce</li><li>
CompTIA: Security+ ce</li><li>
CompTIA: SecurityX ce</li><li>
GIAC: GCED: Certified Enterprise Defender</li><li>
GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>
GIAC: GICSP: Industrial Cyber Security Professional</li><li>
GIAC: GSEC: Security Essentials</li><li>
ISACA: CISA: Certified Information Systems Auditor</li><li>
ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li><li>
ISC2: SSCP: Systems Security Certified Practitioner</li><li>
Computing Environment Certificates</li><li>
CompTIA: Server+</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: MCSA: Windows 10</li><li>
Microsoft: MCSA: Windows Server 2012</li><li>
Microsoft: MCSA: Windows Server 2016</li><li>
Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>
Microsoft: MCSE: Enterprise Devices and Apps</li><li>
Microsoft: MCSE: Private Cloud 2012</li><li>
Microsoft: MCSE: Server Infrastructure 2012</li><li>
Microsoft: MCT: Certified IT Professional</li><li>
Microsoft: MCT: Certified Systems Administrator</li><li>
Microsoft: 365 Certified: Endpoint Administrator Associate</li><li>
Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>
Microsoft: 365 Certified: Messaging Administrator Associate</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: 365 Certified: Security Administrator Associate</li><li>
Microsoft: Certified: Azure Administrator Associate</li><li>
Microsoft: Certified: Azure Database Administrator Associate</li><li>
Microsoft: Certified: Azure Security Engineer Associate</li><li>
Microsoft: Certified: Azure Solutions Architect Expert</li><li>
Microsoft: Certified: Identity and Access Administrator Associate</li><li>
Microsoft: Certified: Information Protection Administrator Associate</li><li>
Microsoft: Certified: Security Operations Analyst Associate</li><li>
Microsoft: MCSA: SQL 2016 Database Admin</li><li>
Microsoft: MCSA: SQL 2016 Database BI Development</li><li>
Microsoft: MCSA: SQL 2016 Database Dev</li><li>
Microsoft: MCSE: Core Infrastructure</li><li>
Microsoft: MCSE: Database Management and Analytics</li><li>
Microsoft: MCSE: Productivity Solutions Expert</li><li>
Microsoft: MD-100: Windows Client</li><li>
Microsoft: MTA: Microsoft Technology Associate</li><li>
Microsoft: MTA: Windows Server Administration Fundamentals</li></ul></li></ul>
Job ID: 2025-19463 Work Type: On-Site</div>

Service Desk Administrator (IT Help Desk) - Camp Arifjan (Secret Clearance Required)

Intrepid

<div>Position is contingent upon contract award
As the Site Manager (SM), you will be responsible for meeting Contractor&rsquo;s work requirements, including scheduling of personnel, work supervision, and quality control for all tasks associated with this TO. The Site Manager shall have full authority to act for the Contractor on all TO matters relating to daily operation of this TO. The Site Manager shall be available within four (4) hours to meet on the installation with Government personnel (designated by the ACO) to discuss focus areas.
ESSENTIAL JOB FUNCTIONS:
<ul><li>Have a thorough understanding of the duties and responsibilities of the Escorts.
</li><li>Manage schedule of Escorts.
</li><li>Ensure team of Escorts adequately execute monitoring of un-cleared personnel (LN/OCN) into areas and monitors personnel while performing work. Make on-the-spot corrections as required.
</li><li>Ensure Escorts are properly verifying LNs/OCNs personnel are logged in and out all and personnel counts are performed before and after they perform duties.
</li><li>Ensures all local base escorting policies are followed by your Team.
</li><li>Ensure Escorts fully understand and comply with site policies and Escort responsibilities.
</li></ul>EDUCATION &amp; EXPERIENCE:
<ul><li>The Site Manager shall have a minimum of ten (10) years&rsquo; experience related to the requirements and qualifications necessary to manage and perform the task. Site Manager shall have experience in management and supervision of a staff.
</li><li>Physical requirements include lifting up to 40lbs.
</li><li>Work may require using and wearing personal protective equipment such as, hearing and eye protection,
</li><li>Work requires moderate physical exertion including walking to operating areas and walking up stairs.
</li><li>It is required that Site Manager have and maintain a SECRET clearance.
</li><li>High School diploma
</li><li>Must be capable of meeting/maintaining deployment medical and dental requirements.
</li></ul>LICENSE &amp; CERTIFICATIONS:
<ul><li>Valid US Passport (preferred)
</li><li>Valid US Driver's License with good driving report
</li></ul>MINIMUM QUALIFICATIONS:
<ul><li>Must have US Citizenship
</li><li>Must be able to meet all current USCENTCOM Deployment Policy Requirements, as outlined in the USCENTCOM APR 23 MOD EIGHTEEN TO USCENTCOM INDIVIDUAL AND INDIVIDUAL-UNIT DEPLOYMENT POLICY.
</li><li>Able to obtain and maintain a valid Residency Visa for Kuwait..
</li><li>Must be able to work in extreme environmental conditions including dust and high temperatures.
</li><li>Must be able to endure long hours, exposure to weather and hazardous conditions.
</li></ul>TRAVEL: 100%, Deployed In Kuwait
SECURITY CLEARANCE: Active DOD SECRET Clearance
<div><div><div><div><div><div><div>Intrepid Acquisition Holdings, LLC
www.intrepidgs.com
Intrepid Acquisition Holdings, LLC. (IAH), is a leading provider of global-scale logistics, facilities management, and advanced professional and technical services. IAH provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges.
Intrepid Acquisition Holdings, LLC. (&ldquo;IAH&rdquo; and/or &ldquo;Company&rdquo;) and its affiliates, including but not limited to IAP World Services, Inc., Readiness Management Support L.C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets. 
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.</div></div></div></div></div></div></div></div>

Site Manager

<div>Title:
AFCAP V OCN/LN Kuwait: Escort (Secret Clearance)
Belong, Connect, Grow with KBR!
PROGRAM SUMMARY:
KBR&rsquo;S AFCAP V group provides ongoing support and operations services to the United States Air Force. The Security Escort Program acts as an integrated member of the unit providing operations continuity during rotation of personnel for OCN/LN personnel. KBR follows all AFCENT and local base escort policies at the three site locations to include Kuwait (AASAB &ndash; Ali Al Salem Air Base), UAE (ADAB &ndash; Al Dhafra Air Base), and Saudi Arabia (PSAB &ndash; Prince Sultan Air Base).
POSITION SUMMARY:
Under general oversight and guidance from the Site Manager (SM) and Assistant Site Manager (ASM) the Escort shall provide observation services located at assigned locations to augment the unit&rsquo;s Security Monitor program. Shall work as an integrated member of the unit and provide operations continuity during rotation of personnel. The Escort uses experience and problem-solving skills to develop and improve processes, resolve conflicts, and ensure mission success.
RESPONSIBILITIES:
<ul><li>Escorts un-cleared personnel into areas and monitors personnel while performing work.</li><li>
Logs in and out all Local National (LN) /Other Country National (OCN) contractors and counts personnel before and after they perform duties; notifies appropriate personnel of how many people and vehicles are being escorted.</li><li>
Monitors LN/OCN work until it is completed for the day and the work zone has been purged by trained Force Protection military personnel and all LNs/OCNs have exited base and/or returned to camps.</li><li>
Ensures LN/OCNs do not bring onto the base any prohibited or contraband (i.e., weapons, drugs, etc.).</li><li>
Ensures all local base escorting policies are followed by LN/OCNs workforce.</li><li>
Consistently deescalate issues through communication in a professional and prompt manner.</li></ul>
MATERIAL &amp; EQUIPMENT DIRECTLY USED:
<ul><li>Use of Land Mobile Radios, cell phones, laptop, and other devices to maintain contact and accountability of work activities. The ability to drive company provided vehicles on and off base.</li></ul>
PHYSICAL ACTIVITIES:<ul><li>
Physical requirements include lifting up to 35lb, team lifting up to 50lbs, climbing, extended sitting, or standing, stooping, stretching, and bending.</li><li>
Work may require using and wearing personal protective equipment such as, hearing and eye protection,</li><li>
Day-to-day physical requirements may involve standard office activities including sitting/standing for extended periods of time, attending meetings, use of keyboard and mouse repetitively, lifting and carrying less than 20 lbs. frequently, etc.</li><li>
Work requires moderate physical exertion including walking to operating areas and walking up stairs.</li></ul>
BASIC QUALIFICATIONS:<ul><li>
US Citizen.</li><li>
High School Diploma or equivalent</li><li>
US Passport with minimum one plus year validity remaining.</li><li>
Must be able to pass a pre-employment background check and drug screen.</li><li>
Must hold an active DoD secret clearance or be able to obtain this clearance prior to deployment and must maintain such clearance for the duration of employment in this role.</li><li>
Must be capable of meeting/maintaining deployment medical and dental requirements</li><li>
Must have valid driver&rsquo;s license and clean driving record.</li><li>
Must have effective communication skills (written/verbal) with exceptional problem resolution abilities.</li><li>
Must be able to accommodate deployment travel within 2-3 weeks of accepting offer</li></ul>
PREFERRED QUALIFICATIONS:<ul><li>
Previous military experience is preferred</li><li>
Minimum of two (2) years supervising or leading a team of ten or more personnel</li><li>
Minimum of two (2) years of prior experience working overseas</li></ul> 
<div>KBR Benefits</div><div>
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&amp;D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.</div></div>

AFCAP V OCN/LN Kuwait: Escort (Secret Clearance)

KBR, Inc.

<div>
 
 Title
 
 
 
 AFCAP V OCN/LN Kuwait: Escort (Secret Clearance)
 
 
 
 Belong, Connect, Grow with KBR!
 
 
 
 
 Program Summary
 
 
 
 KBR&rsquo;S AFCAP V group provides ongoing support and operations services to the United States Air Force. The Security Escort Program acts as an integrated member of the unit providing operations continuity during rotation of personnel for OCN/LN personnel. KBR follows all AFCENT and local base escort policies at the three site locations to include Kuwait (AASAB &ndash; Ali Al Salem Air Base), UAE (ADAB &ndash; Al Dhafra Air Base), and Saudi Arabia (PSAB &ndash; Prince Sultan Air Base).
 
 
 
 Position Summary
 
 
 
 Under general oversight and guidance from the Site Manager (SM) and Assistant Site Manager (ASM) the Escort shall provide observation services located at assigned locations to augment the unit&rsquo;s Security Monitor program. Shall work as an integrated member of the unit and provide operations continuity during rotation of personnel. The Escort uses experience and problem-solving skills to develop and improve processes, resolve conflicts, and ensure mission success.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Escorts un-cleared personnel into areas and monitors personnel while performing work.
 </li>
 <li>
 Logs in and out all Local National (LN) /Other Country National (OCN) contractors and counts personnel before and after they perform duties; notifies appropriate personnel of how many people and vehicles are being escorted.
 </li>
 <li>
 Monitors LN/OCN work until it is completed for the day and the work zone has been purged by trained Force Protection military personnel and all LNs/OCNs have exited base and/or returned to camps.
 </li>
 <li>
 Ensures LN/OCNs do not bring onto the base any prohibited or contraband (i.e., weapons, drugs, etc.).
 </li>
 <li>
 Ensures all local base escorting policies are followed by LN/OCNs workforce.
 </li>
 <li>
 Consistently deescalate issues through communication in a professional and prompt manner.
 
 
 </li>
 </ul>
 
 Material &amp; Equipment Directly Used
 
 
 
 <ul>
 <li>
 Use of Land Mobile Radios, cell phones, laptop, and other devices to maintain contact and accountability of work activities. The ability to drive company provided vehicles on and off base.
 
 
 </li>
 </ul>
 
 Physical Activities
 
 
 
 <ul>
 <li>
 Physical requirements include lifting up to 35lb, team lifting up to 50lbs, climbing, extended sitting, or standing, stooping, stretching, and bending.
 </li>
 <li>
 Work may require using and wearing personal protective equipment such as, hearing and eye protection,
 </li>
 <li>
 Day-to-day physical requirements may involve standard office activities including sitting/standing for extended periods of time, attending meetings, use of keyboard and mouse repetitively, lifting and carrying less than 20 lbs. frequently, etc.
 </li>
 <li>
 Work requires moderate physical exertion including walking to operating areas and walking up stairs.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 US Citizen.
 </li>
 <li>
 High School Diploma or equivalent
 </li>
 <li>
 US Passport with minimum one plus year validity remaining.
 </li>
 <li>
 Must be able to pass a pre-employment background check and drug screen.
 </li>
 <li>
 Must hold an active DoD secret clearance or be able to obtain this clearance prior to deployment and must maintain such clearance for the duration of employment in this role.
 </li>
 <li>
 Must be capable of meeting/maintaining deployment medical and dental requirements
 </li>
 <li>
 Must have valid driver&rsquo;s license and clean driving record.
 </li>
 <li>
 Must have effective communication skills (written/verbal) with exceptional problem resolution abilities.
 </li>
 <li>
 Must be able to accommodate deployment travel within 2-3 weeks of accepting offer
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Previous military experience is preferred
 </li>
 <li>
 Minimum of two (2) years supervising or leading a team of ten or more personnel
 </li>
 <li>
 Minimum of two (2) years of prior experience working overseas
 
 
 </li>
 </ul>
 
 KBR Benefits
 
 
 
 KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&amp;D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
 
 
 
 R2110314
 
</div>

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