adult care manager

Central Kansas Mental Health Center

<div>
 Our Team of excellent mental health care providers have an opening for a full time position as a Case Manager in our Adult Services department.
</div>


Adult Case Manager

Koch

<div><p>*** Please Note: Candidates who can be hired with no Visa sponsorship requirements will be considered ***<br>
<br>
<b>Adult Case Manager:</b> OnPoint is seeking an energetic, organized, committed professional to fill the position of full-time Adult Case Manager. As an Adult Case Manager, you will be responsible for providing opportunities for individuals with an intellectual/developmental disability, mental health, substance use, or co-occurring disorder to experience full community participation in work, recreational, residential, and social settings.</p><p><b>
PAY RANGE/BENEFIT PACKAGE:</b></p><p>
Salary: starting at $55,181.18 up to $76,150.02 annually - placement above minimum salary is based on experience.</p><p><b>
OnPoint Benefits:</b></p><ul><li><p>
401(a) retirement: employer matching</p></li><li><p>
457 retirement</p></li><li><p>
Paid holidays</p></li></ul><p><b>
Benefits effective date of hire:</b></p><ul><li><p>
Medical insurance</p></li><li><p>
Dental insurance</p></li><li><p>
Vision Coverage</p></li><li><p>
Employer funding of Health Savings Account (up to elected deductible amount)</p></li></ul><p><b>
Employer Paid benefits:</b></p><ul><li><p>
Disability insurance</p></li><li><p>
Life insurance (up to $50,000)</p></li><li><p>
Paid Time Off</p></li></ul><p><b>
QUALIFICATIONS:</b></p><ul><li><p>
Bachelor&rsquo;s degree in social work, psychology, human services, or related field required.</p></li><li><p>
One year experience working with adults diagnosed with an intellectual /developmental disability or mental health disorder required.</p></li><li><p>
Community-based service delivery preferred.</p></li><li><p>
Knowledge of person-centered planning process preferred.</p></li><li><p>
Valid Michigan driver&rsquo;s license and auto insurance coverage or eligibility required.</p></li><li><p>
Exceptional written and verbal communication skills</p></li><li><p>
Function in a fast-paced and ever-changing environment.</p></li></ul><p><b>
GENERAL RESPONSIBILITIES:</b></p><ul><li><p>
Facilitate the person-centered planning process.</p></li><li><p>
Provide Case Management Services to individuals on assigned case load through:</p></li><li><p>
Transportation as required by treatment plan.</p></li></ul><ul><li><p>
Development of Natural Supports including family, friends, religious organizations/leaders, neighbors, teachers, employers, and all others involved and interested in supporting the consumer.</p></li><li><p>
Internal and external case collaboration and coordination, including gathering and exchanging relevant information.</p></li><li><p>
Consultant to individuals and their support systems.</p></li><li><p>
Documentation of services and supports in accordance with funding, regulatory, accreditation and best practice standards.</p></li><li><p>
Monitoring support providers in the provision of services and implementation of person-centered plans.</p></li></ul><ul><li><p>
Participation in clinical case conferences, staff development (in-services, conferences, professional organizations) and agency committees as assigned.</p></li><li><p>
Support individuals on assigned caseload through advocacy, monitoring, referring, and linking with other providers.</p></li><li><p>
Perform other duties as assigned.</p></li></ul><p><b>
EQUIPMENT/TECHNOLOGY KNOWLEDGE:</b></p><ul><li><p>
Basic iPhone Knowledge</p></li><li><p>
Office 365 Skills</p></li></ul><p><b>
POSITIONS TO BE FILLED:</b></p><ul><li><p>
One full time positions (40 hours/week)</p></li></ul><p></p><p>
</p><p>koPUJV9yU4</p></div>

Berkshire County Arc

<div><p><i>Supporting people. Enriching lives.
</i></p><p>Make a DIFFERENCE for Others, Yourself, &amp; Your Career!<br>
</p><p></p><p><b>$2,000 Sign On
</b></p><p><b>Mon-Fri Hrs Vary 40 hrs/wk<br>
</b></p><p></p><p><b>Responsibilities:
</b></p><ul><li>Act on behalf of the individual at ISP meetings, IEP meetings, Intake meetings, within the family unit, with schools, community services, courts or any other area of need.
</li><li>Secure generic and specific services in the areas of educational or vocational training, recreation, child care, respite services, legal advice, public benefits, adequate housing, or other unmet service needs.
</li><li>Adult Foster Care responsibilities include:
<ul><li>Conducting initial and ongoing assessments of qualified setting;
</li><li>Obtaining social history and conducting psychosocial assessments and evaluations;
</li><li>Selecting, training, evaluating and supervising AFC caregivers in conjunction with the RN;
</li><li>Participating in development, implementation and ongoing review of AFC Plan of Care;
</li><li>Conducting on site visits with member at qualified setting bimonthly/monthly;
</li><li>Completing care manager progress note on each visit and significant change;
</li><li>Periodically reviewing AFC caregiver log;
</li><li>Assisting with obtaining information and accessing other services;
</li><li>Reviewing and documenting fire and safety procedures for qualified setting;
</li><li>Participating in discharge planning;
</li><li>Reviewing at least annually the suitability of the qualified setting.</li></ul></li></ul></div><p></p>
<br><div><ul><li>Bachelor&rsquo;s Degree, a social worker license from Mass Board of Registration in Social Work, and at least 2 years recent experience working with elderly or disabled adults; or Bachelor&rsquo;s degree and 2 years clinical experience in care of elderly or disabled adults.
 </li>Valid driver&rsquo;s license &amp; Insured vehicle<br>
<li>
</li></ul><p></p><p>Berkshire County Arc is an Equal Opportunity Employer.</p></div><p></p>

Adult Family Care Case Manager

WASHTENAW COUNTY, MI

<div></div><div><div><div><div><div><div><div><div><div><div>DATE:</div><div> 4/13/26</div>
</div><br>
<div><div>STATUS:</div><div> Regular, Full Time</div>
</div><br>
<div><div>SALARY RANGE:</div><div> $51,658.88 - $77,565.80</div>
</div><br>
<div><div>TITLE:</div><div> CLIENT SERVICES MANAGER ADULT MI/ACT/CARES/JAIL- UP</div>
</div><br>
<div><div>GRADE:</div><div> 110
</div></div><br>
<div><div>LOCATION:</div><div> 555 Towner</div>
</div><br>
<div><div>UNION AFFILIATION:</div><div> AFSCME 2733 Unit A</div><br>
</div><br>
<br>
</div></div></div></div><br>
</div></div><br>
<br>
<div></div><div><div><div><div><div><div><b>JOB SUMMARY
</b></div></div><br>
<div><div>Under the supervision of a qualified professional Health Services Supervisor is responsible for working directly with consumers, natural supports, and other service providers to achieve specific treatment/support outcomes for consumers with mental illness. The Client Services Managers responsible for completing needs assessment, developing, and updating Individual Plans of Service using a Person-Centered Planning Process, coordinating, and monitoring consumer services, directly assisting consumers in achieving desired outcomes and documenting consumer progress. In addition, the Client Services Manager delivers evidence-based interventions directly and through referral to programming both within the organization and through community resources. All services are completed with recovery-oriented focus. As this position is an entry level professional position, applicants must have mastery of all core competencies by the completion of the probationary period.
</div></div><br>
<div><div>Position Openings Include:
</div></div><br>
<div><div><b>ADULT MI<br>
</b><br>
<br>
</div></div><br>
<div><div>The Adult MI team provides comprehensive case management services to clients with mental illness and/or substance use concerns (MHSUD). Additional teams (PATH) provide outreach to homeless individuals while offering mental health treatment.
</div></div><br>
<div><div><b>ASSERTIVE COMMUNITY TREATMENT (ACT)<br>
</b><br>
<br>
</div></div><br>
<div><div>The ACT team visits home and communities to help clients maintain their health in a community setting. Some clients may need daily contacts or 24/7 crisis support while others may only require weekly check-ins. Services are tailored to client needs and may vary over time. This position requires some evening, weekend, and on call coverage.
</div></div><br>
<div><div><b>CARES<br>
</b><br>
<br>
</div></div><br>
<div><div>The CARES provides case management support to individuals with mild/moderate mental illness.
</div></div><br>
<div><div><b>JAIL SERVICES/LEADD<br>
</b><br>
<br>
</div></div><br>
<div><div>The Jail Services team in the Corrections Division at the Washtenaw County Sheriff&iquest;s Office. This position requires second shift hours and weekend on-call coverage. The LEADD team provides trauma-informed, person-centered care based on the goals and needs of a client instead of using the traditional criminal justice system.
</div></div><br>
<div><div><b>RESIDENTIAL TREATMENT SERVICES<br>
</b><br>
<br>
</div></div><br>
<div><div>The Residential team works with clients in group home settings to provide behavioral health care and support. Specialized residential settings are licensed Adult Foster Care settings working to provide a specialized services to individuals with a mental illness and/or developmental disability.
</div></div><br>
<div><div><b>EXAMPLES OF DUTIES
</b></div></div><br>
<div><div><b>Core functions within the context of a recover-oriented environment:<br>
</b><br>
<br>
</div></div><br>
<div><div><b>Assessment and Family Centered Planning<br>
</b><br>
<br>
</div></div><br>
<div><div>Completes comprehensive consumer needs assessment, including updated assessments based on changes in consumer needs or circumstances<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Leads the development and maintenance of an Individual Plans of Service using a person centered planning process for all assigned consumers, assuring that IPOS are completed within mandated time frames<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Assures that all outcomes are specific with regard to amount, scope, and duration of service<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>Completes progress reviews at intervals defined by most current departmental policy
</li></ul></div></div><br>
<div><div><b>Fostering recovery, self determination and improved quality of life:<br>
</b><br>
<br>
</div></div><br>
<div><div>Develops supportive relationship with assigned consumers to assure that the Person-Centered Planning process and all services is consumer driven<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Coordinates and collaborates with a consumer's network of care, including primary healthcare, family and natural supports<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Monitors and coordinates service delivery to consumers/families as specified in the IPOS<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Works with consumers to promote the outcomes specified in IPOS<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Directly supports consumers in resolving crises, coordinating additional services or supports where needed<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Supports individuals in developing crisis plans, which are incorporated into the IPOS<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Provides individual or group skill building services across multiple life domains<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>Provides supportive, recovery oriented counseling within the context of other ongoing services
</li></ul></div></div><br>
<div><div><b>Resources / Collaboration and Advocacy:<br>
</b><br>
<br>
</div></div><br>
<div><div>Directly assists clients in securing and maintaining needed services and entitlements; e.g., housing, financial benefits, physical examinations, laboratory tests, etc.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Assists consumers with budget planning to meet basic necessities; co-pays, housing costs, and Medicaid Deductibles.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Assists in systems advocacy to secure needed services for the clients from any service provider either internal or external to the Community Mental Health system.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Provides support and education regarding mental illness and the stigma associated to mental illness.<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>Provides education to consumers about their rights, and about navigating the mental health system.
</li></ul></div></div><br>
<div><div><b>Record Keeping:<br>
</b><br>
<br>
</div></div><br>
<div><div>Documents consumer activity in relation to the outcomes specified in the IPOS.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Maintains complete and detailed records consistent with agency standards, procedures and requirements of third party funding and accreditation sources.<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>Keeps timely and accurate clinical records in the electronic health record system, including scheduled appointments, IPOS, progress reviews, assessment updates, progress notes, demographics and all other documentation as identified by the department or funders.
</li></ul></div></div><br>
<div><div><b>Organizational and Personal Development:<br>
</b><br>
<br>
</div></div><br>
<div><div>Fosters and promotes the organization's mission, vision and goals.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Demonstrates alignment with the organization's vision and mission.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Participates actively in performance improvement activities.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Assures professional, ethical behavior and relationships<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>Observes all requirements of law and regulation with respect to Recipient Rights and confidentiality of health care
</li></ul></div></div><br>
<div><div><b>Medication Support:<br>
</b><br>
<br>
</div></div><br>
<div><div><ul><li>Provides oversight/assistance to consumer's requiring observance of medication adherence according to agency policy and after successful completion of medication training requirements.
</li></ul></div></div><br>
<div><div><b>Other duties may be assigned by the Health Services Supervisor or Program Administrator dependent on program needs.<br>
</b><br>
<br>
</div></div><br>
<div><div><b>EMPLOYMENT QUALIFICATIONS
</b></div></div><br>
<div><div><b>Knowledge, Skills, and Abilities:<br>
</b><br>
<br>
</div></div><br>
<div><div>Knowledge of the principles of recovery and self-determination as related to mental health and co-occurring disorders<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Basic knowledge of the use of the DSM- V.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Knowledge of common signs and symptoms specific to the Adult Mental Health population.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Knowledge of common mental health conditions, substance abuse conditions and mental health treatment/support interventions.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Knowledge of available community resources.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to utilize sound judgment and practice autonomous decision-making.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to represent the agency to the community, natural supports and other interested persons in a manner that fosters understanding of the mental health needs of consumers, and the goals/mission of the organization.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to assess safety for consumers and self.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to manage crisis situations.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Cultural sensitivity and awareness of the role of culture in the delivery of services.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Delivery of culturally competent services including the ability to transform knowledge and cultural awareness into health and/or psychological interventions that support and sustain healthy client system functioning within the appropriate cultural context.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Knowledge of the impact of trauma and the basic tenants of trauma informed services<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>Awareness of the impact of poverty upon consumers.
</li></ul></div></div><br>
<div><div><b>Within the first six months of hire, the employee will be expected to demonstrate competence in the following:<br>
</b><br>
<br>
</div></div><br>
<div><div>Knowledge about current trends in the field of mental health.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Knowledge and practice of the principles of recovery.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Knowledge of the Michigan Mental Health Code, including Recipient Rights and Grievance and Appeals.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Expanded knowledge of and demonstrated ability to access community resources.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to work both autonomously and as a member of a multidisciplinary team.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to use supervision effectively, participating regularly in individual and /or group supervision and informing supervisor of critical issues as related to individuals served<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to provide leadership, as demonstrated by initiative and ownership of projects.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to incorporate Person-Centered Planning principles into practice.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to recommend services for Person-Centered Planning, including the recommendation to deny, reduce, suspend or terminate services.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to communicate effectively with consumers, family members and other natural supports.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Ability to effectively prioritize work.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Competence in treatment of co-occurring disorders, recovery-based interventions, evidence-based practices, and learning organization principles.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Willingness to actively engage in the professional development process.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Knowledge of how to access agency policies.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Demonstrated skill and knowledge of evaluation of mental health service needs.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Demonstrated skill and knowledge of Service Authorization Process.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Demonstrated skill and knowledge of Service Eligibility Criteria and Medicaid-covered Services.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Demonstrated skill and knowledge of CMH, community services, support and other resources.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Demonstrated skill and knowledge of Grievance and Appeal rights and procedures.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Proficiency in the use of the electronic medical record.<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Demonstrated ability to meet all job duties within specified time frames.<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>Performs other duties as assigned by the Supervisor.
</li></ul></div></div><br>
<div><div><b>Beyond six months<br>
</b><br>
<br>
</div></div><br>
<div><div>Employee will continue to participate in on-going professional development activities, maintain all required professional development, and will be able to demonstrate increased competence in the skills required for the position.<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>In addition, the employee will maintain current professional license and renew license prior to expiration date.
</li></ul></div></div><br>
<div><div><b>LICENSES/CERTIFICATIONS
</b></div></div><br>
<div><div>A valid Michigan Driver's License and have a driving record that is acceptable to Washtenaw County Risk Management.
</div></div><br>
<div><div>For Youth and Family Positions: Twenty-four hours of annual documented youth/family education/training is required as a clinical staff member of WCCMH Youth and Family Services. Other training as may be specified by the Michigan Department of Community Health for specific job assignments.
</div></div><br>
<div><div><b>PHYSICAL DEMANDS
</b></div></div><br>
<div><div><ul><li>Duties require sufficient mobility to work in a normal office setting and use standard office equipment including a computer, vision to read printed materials and a computer monitor and hearing and speech sufficient to communicate in person or over the telephone. These requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
</li></ul></div></div><br>
<div><div><b>EDUCATION AND EXPERIENCE
</b></div></div><br>
<div><div><b>A Bachelor's degree in social work, plus the following:<br>
</b><br>
<br>
</div></div><br>
<div><div>Licensed Bachelor's Social Worker (LBSW) certification<br>
<ul><li>
</li></ul></div></div><br>
<div><div>Limited Licensed Bachelor's Social Worker (LLBSW) may be considered if within 6 months of eligibility for LBSW. Completion of LBSW by completion of probationary period will be required.<br>
<ul><li>
</li></ul></div></div><br>
<div><div><ul><li>Qualified Mental Health Professional as defined by the Michigan Department of Community Health
</li></ul></div></div><br>
<div><div><b>OR<br>
</b><br>
<br>
</div></div><br>
<div><div><ul><li>Bachelor's degree in a human services field or is a psychologist, physician, educator with a degree in education from an accredited program, social worker, physical therapist, occupational therapist, speech-language pathologist, audiologist, behavioral analyst, registered nurse, therapeutic recreation specialist, licensed/limited licensed professional counselor, licensed or limited licensed marriage and family therapist or licensed physician's assistant.
</li></ul></div></div><br>
<div><div><b>WITH<br>
</b><br>
<br>
</div></div><br>
<div><div><ul><li>One year of experience in treating or working with a person who has a mental illness or specialized training through fieldwork and/or internships or one year of experience in treating or working with a person who has mental illness.
</li></ul></div></div><br>
<div><div><b>Other qualified health professional licensure as required to provide services and able to receive Medicaid reimbursement and other third party reimbursement for mental health and/developmental disability services will be considered conditional upon verification by the Program Administrator that the individual credentials are consistent with most current Michigan Department of Community Health and Medicaid requirements at the time of hire.<br>
</b><br>
<br>
</div></div><br>
<div><div>This classification level intends to identify the major duties and requirements of the job and should not be interpreted as all inclusive. Job related duties other than these may be required along with specific knowledge development and successful job performance.<br>
</div></div><br>
</div></div></div></div><br>
<div><div><p>FILING DEADLINE: 8/18/26</p>
<p>CONTROL NUMBER: 2604-5130-0000-0000</p>
<p>AN EQUAL OPPORTUNITY EMPLOYER</p></div></div></div></div>

CLIENT SERVICES MANAGER ADULT MI/ACT/CARES/JAIL- UP

Included Health

<div>
 We're looking for Oncology Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes.
  </li>
  <li>
   Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals.
  </li>
  <li>
   Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.
  </li>
  <li>
   Partner with the members' local providers to ensure coordinated care.
  </li>
  <li>
   Provide compassionate, longitudinal follow-up care, building supportive relationships.
  </li>
  <li>
   Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.
  </li>
  <li>
   Coordinate necessary resources that holistically address members' problems, whether clinical or social
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor of Science in Nursing (BSN) required
  </li>
  <li>
   Oncology experience highly preferred
  </li>
  <li>
   5+ years of experience in nursing
  </li>
  <li>
   2+ years experience working in care management
  </li>
  <li>
   Must reside in a compact NLC state.
  </li>
  <li>
   Active Compact RN license in good standing with the nursing board of their state.
  </li>
  <li>
   Willingness to become (and maintain) licensure in multiple states.
  </li>
  <li>
   Work until 9-6PM PST
  </li>
  <li>
   Be comfortable discussing several medical conditions and experience with populations across the age ranges
  </li>
  <li>
   Spanish speaking desirable
  </li>
  <li>
   Experience working remotely, and strong competence and ability to use multiple computer/medical record systems.
  </li>
  <li>
   Be empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them.
  </li>
  <li>
   We are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality.
  </li>
  <li>
   Strictly follow security and HIPAA regulations to protect our patients' medical information.
  </li>
  <li>
   Be pleasant, responsive, and willing to work with and learn from our team.
  </li>
  <li>
   A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical.
  </li>
  <li>
   Efficient at writing medical information in easy-to-understand, patient-centric language.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical/Cognitive Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Prompt and regular attendance at assigned work location.
  </li>
  <li>
   Capability to remain seated in a stationary position for prolonged periods.
  </li>
  <li>
   Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.
  </li>
  <li>
   No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer \/ laptop) may be required.
  </li>
  <li>
   Capability to work with leadership, employees, and members in an appropriate manner.
   <br/>
   <br/>
  </li>
 </ul>
 The United States new hire base salary target range for this full-time position is:
 <br/>
 <br/>
 $73,700 - $103,180 + equity + benefits
 <br/>
 <br/>
 <em>
  This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
  <br/>
  <br/>
 </em>
 <em>
  Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
  <br/>
  <br/>
 </em>
 <strong>
  Benefits &amp; Perks
  <br/>
  <br/>
 </strong>
 <em>
  In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
  <br/>
  <br/>
 </em>
 <em>
  Remote-first culture
  <br/>
  <br/>
 </em>
 <em>
  401(k) savings plan through Fidelity
  <br/>
  <br/>
 </em>
 <em>
  Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
  <br/>
  <br/>
 </em>
 <em>
  Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
  <br/>
  <br/>
 </em>
 <em>
  12 weeks of 100% Paid Parental leave
  <br/>
  <br/>
 </em>
 <em>
  Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
  <br/>
  <br/>
 </em>
 <em>
  Work-From-Home reimbursement to support team collaboration home office work
  <br/>
  <br/>
 </em>
 <em>
  Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
  <br/>
  <br/>
 </em>
 <strong>
  About Included Health
  <br/>
  <br/>
 </strong>
 Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We&rsquo;re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community &mdash; no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It&rsquo;s all included. Learn more at
 <strong>
  includedhealth.com.
  <br/>
  <br/>
 </strong>
 Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
 <br/>
 <br/>
 Included Health uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions&mdash;final decisions are made exclusively by our recruiting and hiring teams.
 <br/>
 <br/>
</div>


Oncology Nurse Care Manager, Adult

<div><div>We're looking for Oncology Nurse Care Managers for our Care and Case Management team, who are passionate about caring for members holistically through their healthcare journey and ensuring needs are met with industry-leading interventions. As a telephonic Nurse Care Manager you will report to the Manager, Care and Case Management and will guide members through complex medical and behavioral Health situations, partnering with a diverse clinical team that includes a variety of healthcare professionals, care coordinators, and records specialists, to deliver integrated remote care in a creative way. The Nurse Care Manager should enjoy spending time on the phone, listening to members' needs, answering questions, and serving as an advocate. You will excel at creating cohesive care plans, and have the clinical skills to guide members clinically and navigate available benefits and resources. Nurse Care Managers will support members through complex care management, disease management, and acute case management, ensuring they receive longitudinal care that results in excellent health outcomes.</div><div>
#LI-Remote</div>
<h3 class="jobSectionHeader"><b>Responsibilities:</b></h3><ul><li>
Deliver coordinated, patient-centered virtual Care Management by telephone or video that improves members' health outcomes.</li><li>
Create impactful care plans together with members and our diverse care team, and help members achieve the desired goals.</li><li>
Help members navigate complex medical conditions, treatment pathways, benefits, and the healthcare system in general.</li><li>
Partner with the members' local providers to ensure coordinated care.</li><li>
Provide compassionate, longitudinal follow-up care, building supportive relationships.</li><li>
Assist throughout acute healthcare episodes, such as hospitalizations and rehabilitation stays, providing coordinated Case Management to support the member and their family.</li><li>
Coordinate necessary resources that holistically address members' problems, whether clinical or social</li></ul><h3 class="jobSectionHeader"><b>
Qualifications:</b></h3><ul><li>
Bachelor of Science in Nursing (BSN) required</li><li>
Oncology experience highly preferred
</li><li>5+ years of experience in nursing</li><li>
2+ years experience working in care management</li><li>
Must reside in a compact NLC state.</li><li>
Active Compact RN license in good standing with the nursing board of their state.</li><li>
Willingness to become (and maintain) licensure in multiple states.</li><li>
Work until 9-6PM PST</li><li>
Be comfortable discussing several medical conditions and experience with populations across the age ranges</li><li>
Spanish speaking desirable</li><li>
Experience working remotely, and strong competence and ability to use multiple computer/medical record systems.</li><li>
Be empathetic. We work with patients and their families who are going through challenging times. You practice empathy and reassure patients that we are available to help them.</li><li>
We are a fast-growing company and we are busy. Our team will meet volume goals without sacrificing quality.</li><li>
Strictly follow security and HIPAA regulations to protect our patients' medical information.</li><li>
Be pleasant, responsive, and willing to work with and learn from our team.</li><li>
A lot of time is spent on the phone with patients and families, and a lot of time communicating with colleagues. Therefore, the ability to gather a clinical history, answer questions at a patient level, and summarize findings is critical.</li><li>
Efficient at writing medical information in easy-to-understand, patient-centric language.</li></ul><h3 class="jobSectionHeader"><b>
Physical/Cognitive Requirements</b></h3><ul><li>
Prompt and regular attendance at assigned work location.</li><li>
Capability to remain seated in a stationary position for prolonged periods.</li><li>
Eye-hand coordination and manual dexterity to operate keyboard, computer and other office-related equipment.</li><li>
No heavy lifting is expected, though occasional exertion of about 20 lbs of force (e.g., lifting a computer \/ laptop) may be required.</li><li>
Capability to work with leadership, employees, and members in an appropriate manner.</li></ul><div>
The United States new hire base salary target range for this full-time position is:</div><div>
$73,700 - $103,180 + equity + benefits</div><div></div><div><i><br>
This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.</i></div><div><i>
Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.</i></div><div></div><div><b><br>
Benefits &amp; Perks:</b></div><div><i>
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</i></div><div><i>
Remote-first culture</i></div><div><i>
401(k) savings plan through Fidelity</i></div><div><i>
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</i></div><div><i>
Paid Time Off (&quot;PTO&quot;) and Discretionary Time Off (&quot;DTO&quot;)</i></div><div><i>
12 weeks of 100% Paid Parental leave</i></div><div><i>
Family Building &amp; Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</i></div><div><i>
Work-From-Home reimbursement to support team collaboration home office work</i></div><div><i>
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</i></div><div></div><div><b><br>
About Included Health</b></div><div></div><div><br>
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We&rsquo;re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community &mdash; no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It&rsquo;s all included. Learn more at<b> </b><b>includedhealth.com</b><b>.<br>
</b></div><div></div><div>-</div><div>
Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</div>
<p>
Included Health uses AI-assisted tools at select stages of the hiring process to enhance efficiency, consistency, and communication. AI does not make hiring decisions&mdash;final decisions are made exclusively by our recruiting and hiring teams.</p></div>

TEXAS PANHANDLE CENTERS

<p></p><div><p><b>Position: </b><b>Case Manager I-III Clarendon Adult BH </b><b>[1359]</b></p><p><b>
Program:</b> Clarendon, Texas - Adult Behavioral Health</p><p><b>
Salary range:</b></p><p>
Case Manager I: $40,809.60 Annually</p><p>
Case Manager II: $43,305.60 Annually</p><p>
Case Manager III: $46,009.60 Annually</p><p><b>
Shift available:</b> Full-time</p><p>
At Texas Panhandle Centers (TPC), you&rsquo;ll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of &ldquo;Making Lives Better!&rdquo;</p><p><b>
Essential duties and responsibilities:</b></p><ul><li>
Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language</li><li>
Serves as the Case Manager/Skills Trainer with Adult Behavioral Health working in Clarendon, Amarillo, and TPC service area</li><li>
Responsible for conducting state approved assessments, identifying goals for recovery planning with adults, 18 and older with a mental health diagnosis</li><li>
Teaches/uses evidence-based practices/curriculum with individuals to help improve daily functioning, using a person-centered approach</li><li>
Services can include referral/linkage to community resources, psychosocial rehabilitation, skills training, substance abuse treatment, housing and/or employment skills training</li><li>
Organize, provide culturally competent care activities and collaboration among all participants involved with the individual&rsquo;s care</li><li>
Provide services via phone &amp; face-to-face, in both home and community-based settings</li><li>
Spend at least half of his/her working time directly working with clients</li><li>
Assist &amp; collaborate with multi-disciplinary Adult Behavioral Health Team to promote quality mental health services, skill development and community stability to clients throughout the Texas Panhandle</li><li>
Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised</li></ul><p><b>
Required qualifications to be successful in the job:</b></p><ul><li>
Bachelor&rsquo;s degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing</li><li>
For Case Manager I, no experience required</li><li>
For Case Manager II, minimum one (1) year of experience in behavioral health case management</li><li>
For Case Manager III, minimum two (2) years of experience in behavioral health case management</li><li>
Graduate work in a related field may be substituted for up to one (1) year of experience</li><li>
Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers</li><li>
Must have a valid Texas driver&rsquo;s license and be insurable under agency vehicle policy</li><li>
Must be 18 years of age or older</li></ul><p><b>
Preferred qualifications to be successful in the job:</b></p><ul><li>
Bilingual</li></ul><p><b>
At TPC, passion and meaningful work is rewarded! We offer employees:</b></p><ul><li><b>
Click here for TPC&rsquo;s FY2026 Summary of Benefits</b></li><li><b>
501(c)(3) designation</b> &ndash; you can apply for the Public Service Student Loan Forgiveness</li><li><b>
Robust benefit offerings</b> &ndash; Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision</li><li><b>
Employer paid life insurance</b> (1.5 times employee&rsquo;s salary)</li><li>
Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee&rsquo;s contribution up to 6% in the 403(b) or 457 Retirement Savings Plan</li><li><b>
Paid time off</b> &ndash; PTO accrual, Holidays</li><li>
One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment</li><li>
Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan</li><li><b>
Teladoc </b>&ndash; gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video</li><li><b>
Employee Assistance Program (EAP)</b> &ndash; gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone</li></ul></div>

Case Manager I-III Clarendon Adult BH [1359]

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