advanced patient care tech

Medical City Healthcare

<div><p>Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as an Advanced Patient Care Tech today with Medical City Lewisville.</p><p><b>
$38,078.03 - $50,839.37 a year</b></p><p><b>
Job Summary and Qualifications</b></p><p>
As an <b>Advanced Patient Care Technician (PCT)</b>, you will be an important part of delivering compassionate, patient-centered care. Under the guidance of a registered nurse, you will perform advanced clinical tasks and help create a safe, welcoming environment where patients and families feel valued and respected.</p><ul><li><p>
Observe patients, document changes, and communicate them with the nursing team</p></li><li><p>
Help patients with daily needs (ADLs) such as eating, drinking, bathing, and moving safely</p></li><li><p>
Provide advanced care, including phlebotomy, telemetry monitoring, removing IV lines and catheters, and care for wounds</p></li><li><p>
Assist with supporting tasks like collecting lab samples and assisting with clerical duties to keep care running smoothly</p></li><li><p>
Look ahead to what patients might need, respond quickly, and help ensure every experience feels seamless and compassionate</p></li></ul><p><b>
What qualifications you will need:</b></p><ul><li><p>
Basic Cardiac Life Support must be obtained within 30 days of employment start date</p></li><li><p>
PCT or CNA Certification</p></li><li><p>
Certified Phlebotomist or Certified in EKG</p></li></ul><p>
No Travel Required</p><p>
2 years of experience Required Years of Experience</p><p><b>
Benefits</b></p><p>
Medical City Lewisville, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li><p><b>
Comprehensive benefits</b> for medical, prescription drug, dental, vision, behavioral health and telemedicine services</p></li><li><p><b>
Wellbeing support,</b> including free counseling and referral services</p></li><li><p><b>
Time away from work</b> programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</p></li><li><p><b>
Savings and retirement resources</b>, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</p></li><li><p><b>
Education support</b> through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</p></li><li><p><b>
Additional benefits</b> for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</p></li></ul><p>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b></p><p>
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><p>
&quot;The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p><p>
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Advanced Patient Care Tech opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. <b>Unlock the possibilities and apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p><h2 class="jobSectionHeader"><b>
Additional Information</b></h2><p>
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as an Advanced Patient Care Tech today with Medical City Lewisville.</p></div>

Advanced Patient Care Tech

University of California - San Francisco

<div><p>Manages advanced practice operations in a specific patient care area. Oversees clinical care provided by advanced practice providers (APP) and ensures compliance with organizational and regulatory agency standards.
</p><p>Provides clinical leadership for a team of Advanced Practice Providers (APPs) within the infusion service line. Manages Nurse Practitioners (NPs) and Physician Assistants (PAs) responsible for patient evaluation, testing, diagnosis, plans of care, and treatment within the infusion centers at Mission Bay, Mt. Zion, the Weill Infusion Center. As a manager, receives assignments in the form of objectives with goals and the processes by which to attain them. 15-20% of the role will require clinical work in the infusion centers. This role collaborates with the leads for the APP fellowship program in adult cancer services working in collaboration with the Office of Advanced Practice and the office of Nursing Excellence.</p></div>

Advanced Practice Manager Cancer Center Infusion

<p></p><div><div><div><div>The Patient Care Assistant (PCA) receives daily assignments and functions under the supervision of the Registered Nurse to carry out direct patient care responsibilities. All patient care team members act to meet patient needs and learn new skills to achieve quality patient care and customer service. Team members promote a cooperative working relationship with each other, other staff, and the public by facilitating and enhancing communication, displaying honesty and respect, displaying sensitivity to age specific needs and cultural differences, and expressing and accepting feedback in a professional manner.<p>
The final salary and offer components are subject to additional approvals based on UC policy.</p><p>
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.</p><p>
The salary range for this position is $36.62 - $36.62 (Hourly Rate).</p><p>
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html</p></div>
</div><div><p><b>Required Qualifications</b></p>
<div><ul><li>Ability to work effectively within a team</li><li>
Ability to satisfactorily perform job duties as defined in the job description</li><li>
Willingness to be taught/learn new skills</li><li>
Ability to understand and communicate effectively in English, both orally and in writing</li><li>
Ability to perform basic arithmetic computations (addition and subtraction)</li><li>
Ability to organize and effectively set priorities</li><li>
Ability to carry out duties of first responder in emergency situations</li><li>
Successful completion of Medical Center Patient Care Assistant training</li><li>
Basic computer skills</li><li>
The flexibility to orient and work at all UCSF Health locations</li></ul></div>
</div><div><p><b>Preferred Qualifications</b></p>
<div><ul><li>Certified Nursing Assistant Previous PCA / Nursing Assistant experience in an acute care setting</li><li>
Current nursing student who has completed a Medical Surgical rotation</li><li>
Knowledge of medical terminology appropriate to the responsibilities of the job</li></ul></div>
</div><div><p><b>About UCSF</b></p>
<div>At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what&rsquo;s possible for the patients we serve &ndash; a promise we share with the professionals who make up our team.
<br>
<br>
Consistently ranked among the top 10 hospitals nationwide by U.S. News &amp; World Report &ndash; UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.</div>
</div><div><p><b>Pride Values</b></p>
<div>UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence &ndash; also known as our PRIDE values.
<br>
<br>
In addition to our PRIDE values, UCSF is committed to equity &ndash; both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
<br>
<br>
Join us to find a rewarding career contributing to improving healthcare worldwide.</div>
</div><div><p><b>Equal Employment Opportunity</b></p>
<div>The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.</div>
</div><div><p><b>Organization</b></p>
<div>Health</div>
</div><div><p><b>Job Code and Payroll Title</b></p>
<div>009234 PAT CARE AST PD
</div></div><div><p><b>Job Category</b></p>
<div>Allied Health</div>
</div><div><p><b>Bargaining Unit</b></p>
<div>American Federation of State, County and Municipal Employees - Patient Care Technical Unit (AFSCME-EX)
</div></div><div><p><b>Employee Class</b></p>
<div>Per Diem</div>
</div><div><p><b>Percentage</b></p>
<div>20%</div>
</div><div><p><b>Location</b></p>
<div>San Francisco, CA
</div></div><div><p><b>Campus</b></p>
<div>Stanyan (SF)
</div></div><div><p><b>Work Style</b></p>
<div>Fully On-Site</div>
</div><div><p><b>Shift</b></p>
<div>Days, Evenings, Weekends, Variable</div>
</div><div><p><b>Shift Length</b></p>
<div>12 Hours</div></div></div></div><div></div>

Patient Care Assistant, Per Diem

Portola Smiles

<p><b>Job Overview</b><br/>Join our dynamic dental team as a Dental Assistant, where your enthusiasm and expertise will directly enhance patient care and clinic efficiency. In this vital role, you will support our dentist during a variety of procedures, manage patient comfort, and ensure the smooth operation of daily clinical activities. Your proactive approach and attention to detail will help create a welcoming environment for our patients. This paid position offers an exciting opportunity to develop your skills in a fast-paced, supportive environment dedicated to oral health excellence.</p><p><b>Responsibilities</b><br/>Assist dentists during procedures by preparing and passing instruments, ensuring all tools are sterilized and ready for use. Take and develop dental X-rays using advanced medical imaging equipment such as 3D scanners, adhering strictly to infection control and aseptic techniques. Manage patient records accurately within Electronic Medical Record (EMR) systems like Eaglesoft, ensuring compliance with HIPAA regulations. Support patient comfort by taking vital signs, explaining procedures clearly using proper dental terminology, and addressing any concerns with professionalism. Maintain a clean and organized clinical environment by following infection control protocols and sterilization procedures. Assist with chairside procedures across general dentistry specialties including prosthodontics, endodontics, and pediatric dentistry. Coordinate with the dental reception team to schedule appointments, update medical documentation, and manage medical coding for billing purposes.</p><p><b>Qualifications</b><br/>Previous experience working in a dental clinic setting is highly preferred. Proficiency in dental assisting techniques including X-ray taking, chairside assisting, and aseptic technique is essential. Strong knowledge of dental terminology, anatomy, infection control practices, and medical terminology is required. Familiarity with Patterson Eaglesoft, for medical documentation, is advantageous. Ability to accurately record vital signs and assist with medical imaging procedures demonstrates your comprehensive clinical skills. Excellent communication skills to effectively interact with patients of all ages and collaborate seamlessly with the dental team. A valid certification in dental assisting or equivalent training is necessary; ongoing professional development in areas like HIPAA compliance or medical coding is a plus. Join us to make a meaningful difference in patients&rsquo; lives through compassionate care and technical excellence!</p><p>Pay: $29.00 - $35.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Paid time off</li></ul><p>Work Location: In person</p>

Dental Assistant

Romano-Nguyen Plastic Surgery

<p><b>Clinical Coordinator &amp; Doctor's Assistant: Mentorship in Pacific Heights</b></p><p><b>The Practice:</b> A distinguished, high-end Plastic Surgery boutique practice in San Francisco with two exceptional Board-Certified Plastic Surgeons. We provide a &quot;calm and human&quot; patient-centric experience&mdash;no insurance, no assembly lines, just elite care.</p><p><b>Your Opportunity: Your Bridge to Medical, PA, or NP School</b></p><p>This isn&rsquo;t just a front-office job; it is a <b>hands-on Gap Year Experience</b>. We are looking for a high-achieving student who wants to see the &quot;real world&quot; of medicine in a private practice. We offer a seat at the table in a respected private practice where you will learn the balance of clinical excellence and boutique business management.</p><p>Why This Role Stands Out:</p><ul><li><b>Direct Clinical Access:</b> You won&rsquo;t just be behind a desk. You will interview and screen patients, assist in exam rooms, and observe surgeries firsthand.</li><li><b>Creative Ownership:</b> Become the voice of the practice. You will lead our <b>patient newsletters and social media posts</b>, translating complex aesthetic procedures into engaging, educational content for our community.</li><li><b>UCSF Faculty Mentorship:</b> Work directly with surgeons who are actively teaching the next generation of surgeons at one of the top hospitals in the country.</li><li><b>Ultimate Flexibility:</b> We support your journey. Whether you need 3, 4, or 5 days a week to balance <b>MCAT prep or classes</b>, we can be flexible</li></ul><p><b>What You&rsquo;ll Do:</b></p><ul><li><b>Patient Concierge:</b> Act as the face of the practice, ensuring a personalized, high-end experience from the first phone call to post-op recovery.</li><li><b>Clinical Coordination:</b> Manage the &quot;big picture&quot; of the practice, blending administrative leadership with hands-on patient interaction.</li><li><b>Digital Engagement:</b> Utilize your communication skills to draft newsletters and create professional posts that reflect the high standards of our brand.</li><li><b>Practice Operations:</b> Master the software and organizational systems required to run a distinguished, insurance-free private practice with a high-tech electronic medical record system.</li></ul><p><b>Who You Are:</b></p><ul><li><b>The Future Provider:</b> Ideally a Gap Year student applying to Medical, NP, or PA school. We are looking for at least a 1 year commitment, though longer is encouraged.</li><li><b>A True Professional:</b> You are extremely professional in appearance, words, and demeanor. You understand that in Pacific Heights, excellence is in the details.</li><li><b>A Clear Communicator:</b> You have a knack for writing and a creative eye for social media, digital newsletters, office education handouts, and patient communication.</li><li><b>Experience:</b> Background in aesthetics, hospitality, or customer service is a plus, but we are happy to train the right candidate.</li></ul><p>The Essentials:</p><ul><li><b>Pay:</b> $20.00 - $25.00 per hour + Bonus Opportunities.</li><li><b>Perks:</b> Paid Time Off, Paid Holidays</li><li><b>Schedule:</b> Monday&ndash;Friday (No weekends).</li></ul><p><b>How to Apply</b></p><p>We want to know the person behind the resume. Please submit your resume along with a <b>cover letter</b> explaining why you are interested in this role and how it fits into your future medical career goals.</p><p>Job Types: Full-time, Part-time</p><p>Pay: $20.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Flexible schedule</li><li>Paid sick time</li><li>Paid time off</li><li>Professional development assistance</li></ul><p>Work Location: In person</p>

Clinical Coordinator and Doctor's Assistant

<p></p><div><div><div><div>Under the supervision of the Clinical Research Manager, Clinical Research Coordinators (CRC) support the clinical trial management of investigator-sponsored, pharmaceutical-sponsored, and/or other types of consortium trials programs as assigned/needed. Responsibilities include communicating with the Clinical Trial manager to ensure aspects of study initiation of protocols are developed after regulatory and budgetary approval, and report study progress to the appropriate PI. The CRC will support 2-3 active studies and 1-2 follow-up studies, depending on the complexity of the patients and procedures. Independently, the CRC maintains protocol files, data collection and subject source records, develops project management documents and electronic data forms for each assigned study. The CRC supports the investigator in research study project management to assure compliance with the Code of Federal Regulations and the ICH Guidance on Good Clinical (Research) Practice as well as UCSF Institutional policies and IRB protocols. The CRC also supports the research team with additional duties as assigned (e.g., obtaining archived biospecimens or data for ongoing studies).
<br>
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The Clinical Research Coordinator will perform independently or with general direction at the fully operational journey level of the series to execute, manage, and coordinate research protocols, as directed by the Clinical Research Supervisor and/or Principal Investigator (PI); may coordinate the data collection and operations of several concurrent clinical research studies under the guidelines of research protocols, UCSF and regulating agency policies.<br>
<br>
The duties may include, but will not be limited to supporting the management and coordinating the tasks of single or multiple clinical research studies, depending on their size and complexity; act as intermediary between services and departments while overseeing data and specimen management; manage and report on study results; create, clean, update, and manage databases and comprehensive datasets and reports; coordinate staff work schedules, assist with training of Assistant CRCs, and assist Clinical Research Supervisor and/or PI with oversight of other research staff; manage Investigator&rsquo;s protocols in the Committee on Human Research online system, as well as renewals and modifications of protocol applications and the implementation of new studies; participate in the review and writing of protocols to ensure institutional review board approval within University compliance; help assure compliance with all relevant regulatory agencies; oversee study data integrity; implement and maintain periodic quality control procedures; interface with departments to obtain UCSF approval prior to study initiation; maintain all regulatory documents; report study progress to investigators; participate in any internal and external audits or reviews of study protocols; and perform other duties as assigned.<br>
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The Department of Urology in the School of Medicine educates medical students, residents, and clinical and postdoctoral fellows in urology; conducts basic science, clinical, and epidemiological research, including clinical trials; and provides professional patient care services. The Department conducts its teaching, research, and patient care activities at five major sites: the Parnassus campus, Mission Bay, San Francisco General Hospital (SFGH), the San Francisco Veterans Administration Medical Center (SFVAMC), and the UCSF Benioff Children&rsquo;s Hospital Oakland.<br>
<br>
<b>Note</b>: The work schedule will be Wednesday (8 hours); remote Tuesday 8hrs via zoom Bayne TH clinic, remaining days, 8 hours a week but can be remote with occasional in-person as needed.<p><br>
The final salary and offer components are subject to additional approvals based on UC policy.</p><p>
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.</p><p>
The salary range for this position is $34.32 - $55.19 (Hourly Rate).</p><p>
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html</p></div>
</div><div><p><b>Department Description</b></p>
<div>The Department of Urology in the School of Medicine (SOM) educates medical students, residents, and clinical and postdoctoral fellows in urology; conducts basic science, clinical, and epidemiological research, including clinical trials; and provides professional patient care services. The Department conducts its teaching, research, and patient care activities at five major sites: the Parnassus campus, Mission Bay, Zuckerberg San Francisco General (ZSFG), the San Francisco Veterans Administration Medical Center (SFVAMC), and the UCSF Benioff Children&rsquo;s Hospital Oakland.</div>
</div><div><p><b>Required Qualifications</b></p>
<div><ul><li>HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities; and/or equivalent experience/training.</li><li>
Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population.</li><li>
Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.</li><li>
Possess strong skills for multitasking, meeting competing deadlines, prioritizing and supporting PIs for multiple departments.
</li><li>Outstanding communication skills</li><li>
Ability to learn new tasks quickly and apply good judgement in unexpected situation</li></ul></div>
</div><div><p><b>Preferred Qualifications</b></p>
<div><ul><li>Fluency in the usage of Committee of Human Research (CHR) online iMEDris system for submission, renewal, and modification of protocols through this system.</li><li>
Knowledge/experience with research regulatory process</li><li>
Knowledge/experience with in RedCAP database, Oncore</li><li>
Knowledge/experience in submitting protocol to Institutional Review Board (IRB or CHR)</li><li>
Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.</li><li>
Experience with EPIC medical record system or other electronic medical records.</li><li>
Previous UC experience</li><li>
4yrs college graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities.</li><li>
Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines, guidelines for packing/shipping infectious substances, database building/analysis, and data management within some of the following: Access, Stata, SASS/ SPSS, and Teleform programming platforms.</li><li>
Experience applying the following regulations and guidelines:<ul><li>
Good Clinical Practice Guidelines</li><li>
Health Information and Accountability Act (HIPAA)</li><li>
The Protection of Human Research Subjects</li><li>
CHR regulations for recruitment and consent of research subjects</li><li>
Effective Cash Handling Procedures</li><li>
Environmental Health and Safety Training</li><li>
Fire Safety Training</li></ul></li></ul></div>
</div><div><p><b>About UCSF</b></p>
<div>The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world&rsquo;s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.</div>
</div><div><p><b>Pride Values</b></p>
<div>UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence &ndash; also known as our PRIDE values.
<br>
<br>
In addition to our PRIDE values, UCSF is committed to equity &ndash; both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
<br>
<br>
Join us to find a rewarding career contributing to improving healthcare worldwide.</div>
</div><div><p><b>Equal Employment Opportunity</b></p>
<div>The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.</div>
</div><div><p><b>Organization</b></p>
<div>Campus</div>
</div><div><p><b>Job Code and Payroll Title</b></p>
<div>009335 CLIN RSCH CRD
</div></div><div><p><b>Job Category</b></p>
<div>Research and Scientific</div>
</div><div><p><b>Bargaining Unit</b></p>
<div>University Professional Technical Employees &ndash; Research Support Professionals Unit (UPTE-RX)
</div></div><div><p><b>Employee Class</b></p>
<div>Career</div>
</div><div><p><b>Percentage</b></p>
<div>60%</div>
</div><div><p><b>Location</b></p>
<div>Oakland, CA, San Francisco, CA</div>
</div><div><p><b>Campus</b></p>
<div>Benioff Children's Hospital, Mission Bay (SF), Parnassus Heights (SF)</div>
</div><div><p><b>Work Style</b></p>
<div>Fully On-Site</div>
</div><div><p><b>Shift</b></p>
<div>Days</div>
</div><div><p><b>Shift Length</b></p>
<div>6 Hours
</div></div><div><p><b>Additional Shift Details</b></p>
<div>Monday - Friday</div></div></div></div><div></div>

Part-Time Clinical Research Coordinator

Sutter Health

We are so glad you are interested in joining Sutter Health!
<br><br>
<b>Organization:</b><br>
SPMF-Sutter Pacific Medical Foundation - South
<br><br>
<b>Position Overview:</b><br>
A professional registered nurse (RN) who offers individualized assistance to patients, families and caregivers to help overcome health care system barriers. Enhances the patient experience and improves the clinical outcome for patients by providing a seamless navigation process throughout the continuum of care. Responsible for collaborating with physicians and members of the interdisciplinary teams to triage, coordinate, and consistently manage patient care by educating the patient and serving as a point of contact for patients and families. Participates in strategic initiatives within the clinical program or service line to include developing, implementing and monitoring navigation activities and sustainability, facilitates shared decision making and patient engagement by forming trusting relationships and addressing patients' communication and health literacy needs, while helping them integrate their values and preferences into treatment decisions. Works for and promotes positive outcomes for patients, providers and the Sutter health care system.
<br><br>
<b>Job Description:</b><br>
These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).
<br><br>
<b>JOB ACCOUNTABILITIES:</b><br>
Coordinates patient care through the point(s) of continuum specified by assisting with timely access to care, coordinating/facilitating appointments and services, and accompanying patients to appointments as needed.
<br><ul>
<li>Facilitates timely coordination of appointments/services</li>
<li>Meets with patient by phone or in person “within designated time” following “designated event” and follows patient per facility-specific guidelines</li>
<li>May include meeting with the patient in both acute and non-acute Sutter Health locations. Coordinates appointments, if applicable, for diagnostic testing, services, and with providers to ensure timely delivery of diagnostic and treatment services. May include accompanying patients to appointments (particularly if there are multiple barriers to care) and/or, providing clarification and literacy-level appropriate education related to the visit.</li>
<li>Provides care coordination, symptom management support, guidance, education and advocacy across care settings.</li>
<li>Discusses physician visits with patients and families and answers questions</li>
<li>Provides and reinforces education re: treatment, care plan, symptom management, and survivorship concerns</li>
<li>Facilitates shared decision making and patient engagement by forming trusting relationships and addressing patients’ communication and health literacy needs, while helping them integrate their values and preferences into treatment decisions.</li>
<li>Empowers patients with education and knowledge to help improve patient outcomes and satisfaction</li>
</ul>
Assesses patients’ current and future needs, provides patient access to resources (internal and external), facilitates patient needs assessments, including distress screenings and acuity scales; coordinates/facilitates appropriate referrals.
<br><ul>
<li>Assesses for and identifies patient/family needs and matches unmet needs to appropriate resources during care continuum, based on clinical guidelines and evidence based practices.</li>
<li>Assesses for and works to mitigate barriers to care. Assists patients with access concerns (for screening, diagnosis, and/or treatment, as appropriate) and assists with paperwork as needed</li>
<li>Makes referrals for services based on patient/family needs—i.e., education, finances, psychosocial, survivorship, transportation, child care, lodging.</li>
<li>Facilitates access to physicians and services.</li>
<li>Facilitates appropriate medical record availability at scheduled appointments as needed. vi. Facilitates language translation or interpretation services. vii. Facilitates financial assessment and referrals along with assisting with completing forms as needed.</li>
<li>Facilitates linkages to follow-up services</li>
<li>As appropriate, facilitates screening for and access to clinical trials, molecular testing and/or genetic counseling. Builds partnerships with local agencies and groups (e.g., referrals to other services and/or support groups)</li>
<li>Facilitates distress and acuity screening and makes appropriate referrals</li>
</ul>
Establishes and maintains close collaboration with providers and care team to communicate effectively ensuring seamless patient care and care coordination.
<br><ul>
<li>Communicates and collaborates with involved physicians and staff members to facilitate individualized patient care plans and communication between care disciplines</li>
<li>Maintains communication with patients, families, and health care providers to monitor patient satisfaction with the care experience</li>
<li>Ensures that navigator functions and activities remain within scope of defined role</li>
<li>Provides triage and support services (e.g., symptom management, emotional support, education, resource referral) for patients//families in collaboration with attending physicians and the care team</li>
</ul>
Tracks navigation program metrics and quality indicators, documents patient interactions and progression, and communicates navigation activities to physicians and the care team
<br><ul>
<li>Assists with tracking, documentation, and outcome reporting for navigation services</li>
<li>Assists with ongoing navigation program assessment and identification of process improvement opportunities</li>
<li>Assists with and/or attends meetings for Sutter Health accreditation endeavors.</li>
<li>Assists with annual accreditation requirements related to navigation and as directed by administration.</li>
</ul>
Actively participates in multidisciplinary conference, assisting with preparing conference materials and providing patient follow-up as needed.
<br><ul>
<li>Actively participating in multidisciplinary care patient presentation and care planning</li>
<li>Assists with coordination of multidisciplinary conference(s) as needed</li>
<li>Assists with patient follow-up as needed</li>
<li>Assists with and/or attends conferences</li>
</ul>
Participates in community health promotion and awareness programs.
<br><ul>
<li>Conducts health promotion and awareness programs in community as appropriate</li>
<li>Attends community health fairs and screenings; provides community education presentations as appropriate</li>
<li>Facilitates/attends support groups as appropriate</li>
<li>Conducts and/or assists with a Community Needs Assessment at least once every three years to meet the American College of Surgeons Commission on accreditation requirement(s).</li>
<li>Teaches health topics, including risk reduction, to those interested within the community.</li>
<li>Facilitates and/or attends support groups.</li>
</ul>
Communication (Oral and Written)
<br><ul>
<li>Consistently communicates with patients, physicians and other Sutter Health staff in a courteous, professional manner that reflects the desired service outcomes of the department</li>
<li>Prepare patient information materials as requested</li>
<li>Maintains confidentiality of patient information at all times</li>
</ul>
<b>Quality:</b><br>
<ul>
<li>Participate in ongoing quality assessment/improvement, ensuring that there is a continuous process of measuring and enhancing quality</li>
<li>Consistently demonstrates Customer Service principles in daily practice</li>
<li>Must be detail-oriented and possess strong organizational skills</li>
<li>Must possess excellent follow-up and follow through skills</li>
<li>Participate in ongoing education opportunities and training</li>
</ul>
<b>Productivity/Efficiency:</b><br>
<ul>
<li>Ability to prioritize goals and work accurately and efficiently</li>
</ul>
<b>Sutter Health Citizenship:</b><br>
<ul>
<li>Adheres to all policies and procedures (i.e. Administrative and Human Resources), practices safe work habits, and engages in good business standards and practices.</li>
</ul>
Service Standards
<br><ul>
<li>Consistently exhibits behaviors set forth in the attached Sutter Health Codes of Conduct</li>
</ul>
<b>EDUCATION:</b><br>
<b>Other:</b> Graduate of an accredited school of nursing.
<br><br>
<b>CERTIFICATION LICENSURE:</b><br>
RN-Registered Nurse of California
<br><br>
BLS-Basic Life Support Healthcare Provider
<br><br>
DEPARTMENT REQUIRED CERTIFICATION LICENSURE
<br><br>
<b>Department, Oncology:</b> ONC-Oncology Nurse Certification (may also be CPHOB, CBCN, BMTCN, APHON or AOCNP) if required by entity (within 1 year with 1 year oncology experience or within 2 years with less than 1 year oncology experience)
<br><br>
<b>Department, Oncology:</b> ONS Foundations of Oncology Nursing Practice within 90 days (if less than 1 year with oncology experience)
<br><br>
<b>TYPICAL EXPERIENCE:</b><br>
5 years recent relevant experience.
<br><br>
<b>SKILLS AND KNOWLEDGE:</b><br>
Knowledge of medical terminology required.
<br><br>
Ability to ensure follow through with responsibilities and communicate with a varied level of health care staff.
<br><br>
Knowledge of third-party reimbursement helpful.
<br><br>
Verbal and written communication skills.
<br><br>
Microsoft Office software experience required, including Excel and Word
<br><br>
<b>PHYSICAL ACTIVITIES AND REQUIREMENTS:</b><br>
See required physical demands, mental components, visual activities working conditions at the following link: Job Requirements
<br><br>
<b>For onsite employees:</b> Job Requirements
<br><br>
<b>Job Shift:</b><br>
Days
<br><br>
<b>Schedule:</b><br>
Full Time
<br><br>
<b>Shift Hours:</b><br>
8
<br><br>
<b>Days of the Week:</b><br>
Monday - Friday
<br><br>
<b>Weekend Requirements:</b><br>
None
<br><br>
<b>Benefits:</b><br>
Yes
<br><br>
<b>Unions:</b><br>
No
<br><br>
<b>Position Status:</b><br>
Non-Exempt
<br><br>
<b>Weekly Hours:</b><br>
40
<br><br>
<b>Employee Status:</b><br>
Regular
<br>Sutter Health is an equal opportunity employerEOE/M/F/Disability/Veterans.
<br><br>
Pay Range is $86.68 to $114.41 / hour
<br>The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

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