commercial manager

crew manager

head of operations

office manager

operational specialist

aerodrome operations manager

Aloula Aviation | الأولى للطيران

<div>
 
 Aerodrome Operations Manager is responsible for overseeing all operations, management and coordinating the facilities maintenance of Fixed Based Operation (FBO) with aerodrome maintenance division. Manage and supervise team of aerodrome and FBO staff, including passenger handling staff, ground handling crew, ensuring the highest level of customer service, operational efficiency, safety and regulatory compliance. Responsible to attend meeting with airport authorities and stakeholders, manage day to day operations, coordinate with internal and external teams, and drive performance improvement to support the growth and success of FBO service at the airport. Ensure that all operational activities comply with GACAR 151 requirements. Work closely with aerodrome maintenance team to ensure the readiness and safety of GSE and aerodrome facilities. Conduct safety briefings and training session for staff to reinforce the importance of safety. Prepare and submit reports on operations, employee performance and financial performance. Ensure that all necessary documentation is maintained and updated as required by Airport regulatory authorities. Conduct regular performance evaluation and foster a positive, collaborative and safe work environment. Handle any special requests or needs from passengers or crew, ensuring high levels of customer satisfaction. Performs other operational, safety or management duties as directed by the Ground Services Operations Manager or higher management.
 
 
 
 
 
 Areas of Accountabilities:
 
 
 
 
 <ol>
 <li>
 Performs all managerial functions common to the organization level such as flight operational reports, personnel actions, training and development of staff members.
 </li>
 <li>
 Coordinates turnaround movement of fixed &amp; rotor wing aircraft to ensure efficient movement of passengers/cargo/mail. Ensure qualified Ground Support Equipment (GSE) &amp; personnel are available to load/unload aircraft at Airport, while assuring minimal passenger inconvenience.
 </li>
 <li>
 Directs and monitors preparation of necessary documentation: Aircraft flight release forms, weight &amp; balance forms, passenger/cargo/mail manifests, morning activity &amp; status reports, computer inputs, fuel reports etc. Directs to submit requests for buses and taxis for company&rsquo;s personnel/passengers.
 </li>
 <li>
 Responsible to maintain and coordinates all facilities maintenance activities in the airport in addition to action safety inspection deficiencies, terminal security, maintenance work orders &amp; office services requests by coordinating with internal and external entities at Airport.
 </li>
 <li>
 Reviews time sheets and contract service entry sheets for ground operations contractor staff. Manages janitorial, administrative, transportation and operational needs with external entities.
 </li>
 <li>
 Inspects condition of aerodrome facilities and vehicles to ensure all areas and equipment are maintained and company standards are met. Monitors radio operations in order to ensure compliance with GACA, IATA, ICAO radio communications regulations.
 </li>
 <li>
 Responsible to maintain stock inventories related to ground operations, passenger handling, terminal requirements, facilities and safety items in the airport.
 </li>
 <li>
 Provides information &amp; cooperation with Safety Review Board as requested. Coordinates with implementation of directives from Safety &amp; Security Division.
 </li>
 <li>
 Responsible to perform public relations activities requiring meet and assist VIP passengers, distinguished visitors or while coordinating efforts with Saudi Government officials and others.
 </li>
 <li>
 Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the operations to ensure safety, security, legislative compliance and delivery of high-quality service with a responsible environmental attitude.
 </li>
 <li>
 Communicate timely with Ground Services Operations Manager on matters affecting operations and requiring attention or intervention.
 </li>
 <li>
 Performs other operational, safety or management duties as directed by the Ground Services Operations Manager or higher management.
 </li>
 </ol>
 
 
 
 
 
 
 
 Education:
 
 
 
 
 
 Bachelor&rsquo;s degree in aviation industry / hospitality or equivalent in relevant field.
 
 
 
 
 
 
 
 
 Professional Qualifications:
 
 
 
 
 <ul>
 <li>
 IATA or Airline certifications on airport handling experience.
 </li>
 <li>
 Management and Leadership Certifications
 </li>
 </ul>
 
 
 
 
 
 
 
 Experience:
 
 
 
 
 
 Minimum of 10 years of experience in airport ground operations and FBO management, with at least 5 years in a manager or supervisory role.
 
</div>

Aerodrome Operations Manager

UpMan Placements

<div>
 
 Urgent Opening | Crewing Manager / Superintendent &ndash; Offshore (Jack-Up Barges)
 
 
 
 
 
 Location: Dammam KSA/Arabia
 
 
 Joining: By First Week of October
 
 
 
 
 
 We are urgently hiring an experienced Crewing Manager / Superintendent to manage end-to-end crewing operations for offshore vessels, with a strong focus on jack-up barges. This is a critical role requiring deep knowledge of Aramco compliance and offshore crew management.
 
 
 
 
 
 Key Responsibilities:
 
 
 Lead end-to-end crew recruitment, planning, and mobilization for jack-up barges.
 
 
 Ensure compliance with Aramco minimum sea-time and certification requirements.
 
 
 Manage crew change logistics including visas, medicals, training, and travel.
 
 
 Maintain and update crew competence matrix; track certification renewals.
 
 
 Oversee crew performance, welfare, and retention.
 
 
 Ensure adherence to MLC, STCW, Flag State, and company Safety Management System (SMS).
 
 
 Act as a key liaison with clients, port agents, manning offices, and flag authorities.
 
 
 
 
 
 Position Requirements:
 
 
 Degree in HR or Maritime Management.
 
 
 8&ndash;10 years of experience in offshore vessel crew management, with 3&ndash;5 years in jack-up barge operations.
 
 
 Strong exposure to Aramco-approved operations and compliance documentation.
 
 
 In-depth knowledge of MLC, STCW, and Flag State requirements.
 
 
 Familiarity with Aramco approval matrix for crew.
 
 
 Proficiency in crew management software (COMPAS or equivalent).
 
 
 Strong leadership, crisis management, and communication skills.
 
 
 
 
 
 Why Join Us?
 
 
 This is an opportunity to play a key role in offshore operations in KSA, ensuring smooth crew management for high-value projects.
 
 
 
 
 
 Kindly share the updated resumes on Devangi.s@upman.in . Also can connect on #Whatsapp on +91 9099089893.
 
</div>

Crew Manager

Dana Rayhaan by Rotana

<div>
 
 Job Description
 
 
 
 
 Take the Helm as Our General Manager to Lead our Hotel
 
 
 
 As the General Manager, you&rsquo;ll lead with vision and energy, driving excellence and innovation across every aspect of the hotel. Your dynamic leadership will set new benchmarks in service and standards while providing
 
 Treasured Time
 
 for our guests, colleagues, and owners.
 
 
 
 Why This Role Rocks-
 
 
 
 <ul>
 <li>
 Creating and Establishing the Property You&rsquo;re the visionary leader who defines target markets, crafts business strategies, and brings the hotel&rsquo;s business plan to life, both on the hotel and company level. Your strategies turn vision into reality, positioning the property as a leader in the market.
 </li>
 <li>
 Designing Winning Strategies Your sales, pricing, distribution, and yielding strategies are not just effective; they&rsquo;re game changing. You drive profitability and set new industry standards with your innovative approaches.
 </li>
 <li>
 Operational Mastery You&rsquo;re in the thick of it, day in and day out, with high visibility and hands-on involvement. Your presence ensures the hotel runs like a well-oiled machine, with every detail meticulously managed.
 </li>
 <li>
 Setting Systems and Controls You implement systems and controls that guarantee smooth, seamless operations across all departments. Your leadership ensures consistency and excellence in every aspect of the hotel&rsquo;s functioning.
 </li>
 <li>
 Developing Key Managerial Positions You&rsquo;re a mentor and leader, actively participating in the growth and development of managerial talent. You manage labour turnover, recruitment, and colleague development, all while staying within budgeted parameters.
 </li>
 <li>
 Fostering Relations You create, maintain, and nurture excellent public and employee relations. Your approach builds a positive, engaging, and inclusive environment for guests and staff alike.
 </li>
 <li>
 Proactive Selling and Marketing You take a proactive stance in selling, marketing, and merchandising the hotel&rsquo;s full portfolio of activities. Your strategies ensure the hotel&rsquo;s offerings are always front and centre in the minds of potential guests.
 </li>
 <li>
 Building Partnerships You develop close, collaborative relationships with owners and asset managers, ensuring everyone is aligned and working towards common goals.
 
 
 </li>
 </ul>
 
 What&rsquo;s In It For You-
 
 
 
 <ul>
 <li>
 Career Growth Step into a role with Rotana Hotels, known for rapid expansion plans and commitment to developing leadership talent that offers unparalleled opportunities for career advancement within the hospitality industry.
 </li>
 <li>
 Company Culture Experience a positive work environment that reflects our core values of long-term relationships, innovation, friendliness, and ethical practices.
 </li>
 <li>
 Dynamic Work Environment Thrive in a fast-paced, high-energy setting with opportunities across our presence in more than 15 countries, where no two days are the same.
 </li>
 <li>
 Leadership Impact Make a tangible impact on the hotel's success and guest satisfaction with your visionary leadership, embracing a multicultural environment and driving excellence across diverse teams.
 </li>
 <li>
 Personal Fulfilment Enjoy the satisfaction of creating memorable experiences for guests and fostering a positive workplace culture.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 <ul>
 <li>
 Proven Leadership Experience- A track record of successfully managing hotel operations and leading teams to achieve exceptional results.
 </li>
 <li>
 Strategic Thinker- Ability to design and implement effective sales, pricing, and distribution strategies.
 </li>
 <li>
 Operational Expertise- Hands-on experience in ensuring smooth, consistent departmental operations.
 </li>
 <li>
 People Development Skills- Strong ability to mentor, recruit, and develop managerial talent.
 </li>
 <li>
 Excellent Communicator- Effective in building and maintaining relationships with employees, guests, owners, and asset managers.
 </li>
 <li>
 Proactive Approach- Demonstrated ability to take initiative in selling, marketing, and merchandising hotel activities.
 </li>
 <li>
 Financial Acumen- Solid understanding of financial management to drive profitability and cost control.
 
 
 </li>
 </ul>
 
 Competencies
 
 
 
 Ideally you are a dynamic and entrepreneurial Manager, who invigorates and motivates the operation with confidence and style while possessing following additional competencies-
 
 
 <ul>
 <li>
 Growing the Business
 </li>
 <li>
 Leading People
 </li>
 <li>
 Managing Diversity
 </li>
 <li>
 Developing Talent
 </li>
 <li>
 Customer Focus
 </li>
 <li>
 Leading Operations
 </li>
 <li>
 Building Relationships
 </li>
 <li>
 Drive for Results
 </li>
 </ul>
</div>

General Manager

Saudi Development & Export Services Company

Position: Operations Superintendent Department: Operations Dept.Reports to: Operations ManagerSubordinates (If Available):&nbsp;n/a&nbsp;Position Summary:Control/Follow-up the Daily Operations Activity &nbsp;Key Responsibilities: &nbsp;<ul><li>Oversee import and export operations, ensuring full compliance with local customs regulations and international trade laws</li><li>Coordinate cargo and container logistics, including scheduling, tracking, and documentation</li><li>Manage all aspects of shipment documentation, including bills of lading, commercial invoices, and packing lists</li><li>Liaise with freight forwarders, customs brokers, port authorities, and internal teams to ensure timely clearance and delivery</li><li>Monitor and optimize logistics processes to reduce costs and improve efficiency</li><li>Resolve operational issues promptly, ensuring minimal disruption to supply chain activities</li><li>Maintain up-to-date knowledge of customs regulations and documentation standards</li><li>Ensure accurate record-keeping and reporting of all shipments and transactions &nbsp;</li></ul>Requirements: &nbsp;<ul><li>Proven experience in logistics, customs clearance, and shipping operations</li><li>Strong knowledge of container handling and international cargo movement</li><li>Familiarity with import/export documentation and regulatory requirements</li><li>Excellent organizational and problem-solving skills</li><li>Strong communication skills and ability to work with cross-functional teams</li><li>Proficiency in logistics management systems and MS Office tools</li></ul>&nbsp;Key Performance Indicators (KPIs):<ul><li>Accomplish the daily tasks without errors or incident,</li><li>Ensuring that the quality of all services provided meets the required standards,</li></ul>&nbsp;Qualifications:<ul><li>Minimum Degree, &nbsp;</li></ul>Education and Experience:<ul><li>Experience in Cargo Operations &amp; Shipments Documentations,</li><li>English (Written &amp; Spoken),</li><li>Good knowledge of Microsoft Word, Excel, Power Point, Access &amp; Windows Applications, Outlook, &nbsp;</li></ul>Skills:<ul><li>Excellent Communication Skills,</li><li>Good Teamwork Player,</li><li>Ability to work under pressure &amp; challenges,</li><li>Ability to handle multiple Projects/Tasks,</li><li>Acknowledging &amp; resolving customer complaints, &nbsp;</li></ul>Preferred Qualifications: &nbsp;<ul><li>Experience working with port and customs authorities</li><li>Background in freight forwarding or a similar logistics environment</li></ul>

Operations Superintendent

سبق الموارد Sabaq Resources

<div>
 
 We are looking for a highly organized and proactive
 
 Office Manager
 
 to oversee the daily administrative operations of our real estate office. The ideal candidate will ensure smooth functioning of the office, support management and sales teams, and maintain an efficient and professional work environment. This role requires excellent communication, organizational, and leadership skills.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage day-to-day office operations, including supplies, maintenance, and administrative tasks.
 </li>
 <li>
 Supervise and support administrative staff, receptionists, and office assistants.
 </li>
 <li>
 Coordinate meetings, schedules, and communications for managers and team members.
 </li>
 <li>
 Oversee document filing, data entry, and record-keeping systems.
 </li>
 <li>
 Assist HR and accounting departments with onboarding, payroll coordination, and expense reports.
 </li>
 <li>
 Monitor office budgets, purchasing, and vendor management.
 </li>
 <li>
 Ensure the office complies with legal, health, and safety policies.
 </li>
 <li>
 Maintain a welcoming and professional office environment for staff and clients.
 </li>
 <li>
 Support real estate transactions and documentation processes as needed.
 </li>
 </ul>
 
 
 Qualifications and Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Management, or related field.
 </li>
 <li>
 Proven experience (3+ years) in office management, preferably in the real estate or construction sector.
 </li>
 <li>
 Excellent verbal and written communication skills in English (Arabic is a plus).
 </li>
 <li>
 Strong organizational, multitasking, and time-management abilities.
 </li>
 <li>
 Proficiency in Microsoft Office Suite and office management software.
 </li>
 <li>
 Ability to work independently and handle confidential information.
 </li>
 </ul>
 
 
 Preferred Skills:
 
 
 <ul>
 <li>
 Familiarity with real estate documentation and processes.
 </li>
 <li>
 Basic knowledge of finance and human resources.
 </li>
 <li>
 Leadership and problem-solving abilities.
 </li>
 <li>
 Customer service orientation.
 </li>
 </ul>
 
 
</div>

Office Manager

Microsoft

<div>
 In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a
 
 Datacenter Operations Manager (DCOM).
 
 
 
 Microsoft&rsquo;s Cloud Operations &amp; Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DC Operations Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity &amp; Inclusion trainings and events, and professional certifications.
 
 
 Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
 
 
 With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
 
 
 Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!
 
 
 
 Responsibilities
 
 
 
 
 As a
 
 
 Datacenter Operations Manager,
 
 
 your success will be measured by:
 
 
 
 
 People Management
 
 
 
 <ul>
 <li>
 Deliver success through empowerment and accountability by modeling, coaching, and caring.
 </li>
 <li>
 Live our culture, embody our values, and practice our leadership principles.
 </li>
 <li>
 Define team objectives and outcomes, enable success across boundaries, and help the team adapt and learn.
 </li>
 <li>
 Attract and retain great people, know everyone&rsquo;s capabilities and aspirations, and invest in the growth of others.
 
 
 </li>
 </ul>
 
 Data Center Operations
 
 
 
 <ul>
 <li>
 Document and drive alignment on dependencies, supplier contracts, success metrics, resource readiness, operational, supportability, and manageability criteria.
 </li>
 <li>
 Review Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and Objectives &amp; Key Results (OKRs) and provide input to improve or increase efficiency across IT and Critical Environment (CE) services.
 </li>
 <li>
 Partner cross-functionally to support global and regional initiatives (e.g., environmental health and safety, risk assessments, certifications).
 </li>
 <li>
 Manages/supports alignment to budget of the Data Center and makes tradeoff decisions to adhere to sound fiscal practices.
 </li>
 <li>
 Support budget planning and forecasting demand costs, driving awareness among business leaders on implications of service management issues and negotiating to win resources of costs, risks, and team leads as required.
 </li>
 <li>
 Plan and work with business partners when executing their requirements to maintain adherence to datacenter availability, safety, and security.
 </li>
 <li>
 Follows and adheres to run book provided by Environment, Health, &amp; Safety division. Reports immediately any safety or security issues or concerns.
 
 
 </li>
 </ul>
 
 Service Delivery
 
 
 
 <ul>
 <li>
 Accountable for end-to-end service compliance, quality, and client satisfaction for the agreed-upon service levels.
 </li>
 <li>
 Manage relationships with clients to ensure that all expectations are clarified and understood and deliver solutions that exceed client expectations while maintaining a strong customer focus.
 </li>
 <li>
 Applies deep subject matter expertise and escalates to meet SLA/OLAs with minimal disruption to the client/customer and business and reviews metrics with team to ensure understanding of targets and current performance levels.
 </li>
 <li>
 Share common and repeating cases with regional and global teams, while providing best practices to address and mitigate recurrence of issues and implement more efficient solutions for resolution.
 </li>
 <li>
 Manage resources appropriately to accommodate pilot programs and task force participation and make recommendations for additional funding where necessary.
 </li>
 <li>
 Understand future business demand within the datacenter to ensure staffing levels are appropriate.
 </li>
 <li>
 Ensure teams complete the required training and partner with Learning &amp; Development organization to evolve training portfolio.
 </li>
 <li>
 Participate in every Sev 1 and Sev 2 Incident Bridge meeting and approve root cause analysis and postmortem reporting.
 </li>
 <li>
 Empowers teams to work collaboratively and creates visibility to help other teams succeed with regional/global management teams.
 
 
 </li>
 </ul>
 
 Data Center Work Environment
 
 
 
 <ul>
 <li>
 Remove barriers that inhibit agility to enable team to shift priorities quickly without losing productivity.
 </li>
 <li>
 Maintain a broad perspective and work to incorporate diverse viewpoints while identifying and evaluating opportunities to create strategies that cross organizational boundaries and drive broad business goals.
 </li>
 <li>
 Establish a culture of safety, quality, and customer obsession while ensuring the team&rsquo;s standards are consistent with overall service objectives.
 </li>
 <li>
 Create the type of conditions for successful collaboration, geared toward identifying and resolving organization-wide issues by bringing together creative and relevant solutions from diverse perspectives.
 </li>
 <li>
 Understand workforce capability and delegate work accordingly across team to effectively deliver results, finding ways to accomplish more by enabling others.
 </li>
 <li>
 Find opportunities for collaboration across groups within division, ensure that cross-team commitments are set, and achieve scale by enabling the work of others.
 </li>
 <li>
 Delegate to others to promote growth and development of future leaders.
 </li>
 <li>
 Act as a trusted resource and advisor to a wide network of colleagues with diverse viewpoints.
 </li>
 <li>
 Recognize team successes and reward teamwork and contributions to team success while driving a culture that&rsquo;s focused on meeting strategic goals
 
 
 </li>
 </ul>
 
 Ownership
 
 
 
 <ul>
 <li>
 Have pride and a sense of personal accountability for end-to-end service quality, completeness, and resulting customer experience.
 </li>
 <li>
 Identify unaddressed issues across service and resolve, escalate, or find the appropriate owner to ensure the highest level of quality.
 </li>
 <li>
 Drive and own the service management perspective to ensure that business leaders understand the business implications of risks, dependencies, and budgets to enable good business decisions and ensure the long-term value of the service.
 </li>
 <li>
 Model and foster accountability and morale for the team.
 
 
 </li>
 </ul>
 
 Other
 
 
 
 <ul>
 <li>
 Embody our Microsoft One culture and values.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications
 
 
 
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 High School Diploma or equivalent AND 5+ years&rsquo; experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure).
 </li>
 <li>
 3+ years&rsquo; experience in leading a diverse, technical team.
 
 
 </li>
 </ul>
 
 Background Check Requirements
 
 
 
 Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
 
 
 <ul>
 <li>
 Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 6+ years enterprise-level experience managing large scale and complex projects/programs AND 6+ years&rsquo; experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) AND 6+ years&rsquo; experience in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) AND Experience managing budget $1M+.
 </li>
 <li>
 Bachelor's Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management, or related field.
 </li>
 <li>
 5+ years&rsquo; experience leading diverse, technical workforce or managing global and virtual teams.
 </li>
 <li>
 Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications, Leadership Development Certifications, PMP, CDCP.
 
 
 </li>
 </ul>
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Site Operations Manager

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Position Objective:
 
 
 
 Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market.
 
 
 
 Key Responsibility:
 
 
 
 
 Financial:
 
 
 
 <ul>
 <li>
 To drive the store team to achieve the store target and store KPIs.
 </li>
 <li>
 To ensure store shrinkage to be less than 0.2% of the cost of sale.
 
 
 </li>
 </ul>
 
 Process:
 
 
 
 <ul>
 <li>
 To conduct regular financial and stock audits.
 </li>
 <li>
 To regularly update track and communicate the store dashboard.
 </li>
 <li>
 To maintain the VM standards in the store.
 </li>
 <li>
 To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management)
 </li>
 <li>
 Oversee day-to-day store operations, including opening and closing procedures.
 </li>
 <li>
 Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement.
 </li>
 <li>
 Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback.
 </li>
 <li>
 Implement and enforce company policies and procedures to ensure compliance.
 </li>
 <li>
 Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities.
 </li>
 <li>
 Develop and implement action plans based on performance metrics to drive results.
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise.
 </li>
 <li>
 Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees.
 </li>
 <li>
 Recruit, train, and develop a high-performing sales team.
 </li>
 <li>
 Monitor and manage store expenses, budgets, and financial goals.
 
 
 </li>
 </ul>
 
 Customer:
 
 
 
 <ul>
 <li>
 To drive the store team to achieve club apparel, NPS and DSES goals.
 </li>
 <li>
 To maintain a relationship with the mall management.
 </li>
 <li>
 To effectively communicate with the office back-end team regarding store-related activities.
 </li>
 <li>
 Address customer inquiries and concerns promptly, striving to exceed customer expectations.
 </li>
 <li>
 To manage people in regards with performance and conduct of store employees.
 
 
 </li>
 </ul>
 
 Learning:
 
 
 
 <ul>
 <li>
 To constantly upgrade the skills of self and team and create a pipeline of future store managers
 </li>
 <li>
 Identifying the learning gaps of the team and creating a process to address the same.
 </li>
 <li>
 Conduct training sessions for new hires and ongoing product knowledge sessions for the team.
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>

Store Manager

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