affordable housing community manager

Asset Living

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
COMMUNITY MANAGER
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset&rsquo;s policies and procedures, safety and fair housing guidelines, and liability concerns.
As a leading affordable housing management company, we prefer the following experience in addition to the Essential Duties and Responsibilities outlined below for our affordable assets :<ul><li>
Minimum of 2 years' experience with affordable housing programs, including but not limited to : LIHTC, HUD (Project Based Section 8, Section 236, PRAC, 811 PRA, USDA - Rural Development (515), HCD, HOME Funds and Bonds)</li><li>
Affordable Housing Accreditation (HCCP, HCP-E, COS, BOS, TCS, CPO) or other applicable designations in affordable programs is preferred but not required.</li></ul>
Essential Duties &amp; Responsibilities<ul><li>
Personnel Management</li><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop on-site staff</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Complete weekly/daily office &amp; maintenance staff schedules and assignments</li><li>
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership</li><li>
Ensure staff compliance and consistency with Company policies and procedures</li><li>
Financial Management</li><li>
Achieve the highest possible net operating income through the implementation of effective cost control and revenue &amp; leasing improvement; identify trends and recommend strategies and adjustments</li><li>
Develop yearly operating budgets/forecasts</li><li>
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.</li><li>
Monitor the timely receipt, reconciliation, and coding of all vendor invoices</li><li>
Ensure property closeout is completed on time and ownership financial reports are accurate</li><li>
Strategic Leasing Management</li><li>
Develop yearly marketing plan and utilize marketing strategies &amp; systems</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
</li><li>Effectively show, lease, and move in prospective residents</li><li>
Administrative &amp; Maintenance Management</li><li>
Ensure all administrative &amp; leasing reporting is accurate, complete, and submitted on a timely basis</li><li>
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)</li><li>
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., &ldquo;walk&rdquo; units to ensure make-ready and work orders are completed)</li></ul> 
Education/Experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or four year&rsquo;s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical Requirements<ul><li>
While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.</li><li>
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</li></ul> 
License/Equipment<ul><li>
Must have reliable transportation due to the emergency on-call requirement.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $26 per hour to $28 per hour 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.</div>

Affordable Housing Community Manager

Solari Enterprises Inc

<div>Position Overview:

Adams &amp; Central is an affordable housing community comprised of 80 units, in Los Angeles, CA. The Community Manager is responsible, under the supervision of the Regional Manager, for all operations at the community, including, but not limited to, general administration, maintenance, directing on-site personnel, and managing resources to ensure a stabilized fiscal operation.

Who We Are

Solari Enterprises, Inc. is a full-service property management company specializing in affordable multi-family housing.

Duties and Responsibilities:
<ul>
<li>Oversee all on-site personnel</li>
<li>Complete reports related to the status of the community.</li>
<li>Maintain accurate resident files, in compliance with company policy and funding agency requirements.</li>
<li>Process applicants for vacancies, in an effort to maintain 100% occupancy rate.</li>
<li>Oversee the maintenance of the community, including unit inspections and adhering to the preventive maintenance schedule,</li>
<li>Collect all rents and address delinquencies, if any.</li>
</ul>
Required Qualifications:
<ul>
<li>2 &ndash; 5 years property management experience.</li>
<li>Experience in working with and supervising personnel.</li>
<li>Working knowledge of compliance as related to the Low Income Housing Credit program and Fair Housing.</li>
<li>General knowledge of fair housing</li>
<li>Experience with managing periodic inspections (such as HUD, TCAC and City inspections).</li>
<li>Tax Credit Experience</li>
<li>Excellent communication and interpersonal skills</li>
<li>Microsoft Word, Excel, Outlook and the general computer skills</li>
<li>Detail-oriented</li>
<li>Reliable transportation</li>
<li>Valid California driver&rsquo;s license</li>
<li>Proof of auto insurance</li>
</ul>
Preferred Qualifications:
<ul>
<li>Bilingual fluency in Spanish and English</li>
<li>Yardi program experience</li>
<li>General knowledge of fair housing, 504 ADA, HUD, and Section 42 regulations</li>
<li>Certified Professional of Occupancy Certification (CPO)- Section 8 only</li>
<li>Tax Credit Experience</li>
<li>Specialist in Housing Credit Management Designation (SHCM)- Section 42 only</li>
<li>Registered Apartment Manager ( RAM) Certification</li>
<li>Fair Housing Coordinator (FHC) Certification</li>
</ul>
Compensation:
<ul>
<li>$26/Hourly</li>
<li>Paid Holidays, Vacation and Sick Time</li>
<li>Medical, Dental, Vision, and life</li>
<li>Matching 401k</li>
</ul>
EOE</div>

Affordable Housing Community Manager - Adams & Central

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
ASSISTANT COMMUNITY MANAGER
The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management in the absence of the Community Manager. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns.
As a leading affordable housing management company, we prefer the following experience in addition to the Essential Duties and Responsibilities outlined below for our affordable assets :<ul><li>
Minimum of 1 year experience with affordable housing programs, including but not limited to : LIHTC, HUD (Project Based Section 8, Section 236, PRAC, 811 PRA, USDA - Rural Development (515), HCD, HOME Funds and Bonds)</li><li>
Affordable Housing Accreditation (HCCP, HCP-E, COS, BOS, TCS, CPO) or other applicable designations in affordable programs are preferred but not required.</li></ul> 
Essential Duties &amp; Responsibilities
Financial Management<ul><li>
Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.</li><li>
Responsible for processing and reconciling daily all account receivables.</li><li>
Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.</li><li>
Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.</li><li>
Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable.</li><li>
Responsible for all end-of-the-month closing procedures and reporting.</li><li>
Maintain accurate and organized records; audit resident files to ensure accurate records.</li><li>
Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.</li></ul> 
Personnel Management<ul><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop onsite staff.</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership.</li><li>
Ensure staff compliance and consistency with Company policies and procedures.</li><li>
Strategic Leasing Management</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Implement marketing strategies &amp; systems put in place by the annual marketing plan.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction.</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)</li><li>
Effectively show, lease, and move in prospective residents.</li></ul> 
Administrative Management<ul><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Assist with supervision of all business functions related to operations.</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)</li></ul> 
Education/Experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Ability to understand and perform all onsite software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical Requirements<ul><li>
While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned.</li><li>
The employee is frequently required to move about to accomplish tasks or move from one worksite to another.</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $18 per hour to $18.93 per hour 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.</div>

Affordable Housing Assistant Community Manager

WSH Management

<div>Position Summary
WSH Management is currently recruiting for an Office Assistant in an apartment community located in Los Angeles, CA. The Office Assistant is responsible for all telephone calls and in-person visits. Managing and processing prospect applications and securing deposits in accordance with the company procedures and Fair Housing requirements. Securing new resident signature(s) on appropriate paperwork prior to move-in. Assist in lease transactions by typing leases, gathering applicant(s) history and credit approvals. Strong customer service skills are a must. Must possess a positive attitude and the ability to smile under all circumstances. Knowledge of leasing &amp; fair housing is a plus. A minimum one-year experience in a customer service related industry or one year apartment leasing experience preferred.
Reports to: Property Manager
What we Offer:<ul><li>
$24.50 to $25.70 per hour, commensurate on experience.</li><li>
Full Time Hourly Schedule: Monday to Friday 8am to 5pm
</li><li>Medical, Dental, Vision, Life and 401k with employer match</li><li>
Paid vacation and 15 paid company holidays</li></ul>
What you&rsquo;ll do:<ul><li>
Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.</li><li>
Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).</li><li>
Immediately record all telephone and in-person visits on appropriate reports.</li><li>
Demonstrate community and apartment/model and apply product knowledge to client&rsquo;s needs by communicating the features and benefits; close the sale.</li><li>
Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.</li><li>
Secure new resident signature(s) on appropriate paperwork prior to move-in.</li><li>
Orient new residents to community.</li><li>
Represent the company in a professional manner at all the times.</li><li>
Operate computers programmed with accounting software to record, store and analyze information.</li><li>
Understand the lease agreement and application.</li><li>
Comply with federal, state and company policies, procedures and regulations.</li><li>
Operate 10-key calculators, copy and facsimile machines to perform calculations, produce and distribute documents.</li><li>
Assist in lease transactions by typing leases, gathering applicant&rsquo;s history and credit approvals.</li><li>
Assist with maintaining compliance with all applicable Affordable Housing programs.</li><li>
Provide general clerical assistance to community office</li><li>
Enforce policies of the community.</li><li>
Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.</li><li>
Distribute newsletters, pamphlets, flyers, etc.</li><li>
Assist in conducting market surveys and shop competitive communities.</li><li>
Ensures that unsafe conditions are corrected in a timely manner.</li><li>
Daily review of all emails and respond as necessary within 24 hours.</li><li>
Performs other related duties as assigned.</li><li>
Carries out additional responsibilities as needed to support department and company objective</li></ul>
Abilities:<ul><li>
Must possess a positive attitude and the ability to smile under all circumstances.</li><li>
Participate in training in order to comply with new or existing laws.</li><li>
Strong command of the English language, including proper grammar, spelling, and sentence structure.</li><li>
Thorough understanding of the English language and ability to communicate effectively with others.</li><li>
Strong writing and proofreading skills.</li><li>
Ability to work a flexible schedule.</li><li>
Neat, clean, professional at all times throughout the workday and/or whenever present at the community.</li><li>
Must possess a valid Driver&rsquo;s License, reliable transportation and current auto insurance coverage as this position may require some driving for company business.</li><li>
Comply with expectations as demonstrated in the employee handbook.</li><li>
Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.</li></ul><ul><li>
High School Diploma or equivalent required; some college preferred.</li><li>
A minimum one-year experience in a customer service related industry or one year apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred.</li><li>
Must possess strong attention to detail and sales ability.</li><li>
Demonstrate an ability to support and contribute to community team.</li><li>
Strong command of the English language, including proper grammar, spelling, and sentence structure.</li><li>
Thorough understanding of the English language and ability to communicate effectively with others.</li><li>
Strong writing and proofreading skills.</li><li>
Competence in operation of telephone, business calculator, copy machine, facsimile, personal computer/keyboard, Microsoft Office including Word, and MS Outlook and community software.</li></ul></div>

Office Assistant

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
COMMUNITY MANAGER
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset&rsquo;s policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities<ul><li>
Personnel Management</li><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop on-site staff</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Complete weekly/daily office &amp; maintenance staff schedules and assignments</li><li>
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership</li><li>
Ensure staff compliance and consistency with Company policies and procedures</li><li>
Financial Management</li><li>
Achieve the highest possible net operating income through the implementation of effective cost control and revenue &amp; leasing improvement; identify trends and recommend strategies and adjustments</li><li>
Develop yearly operating budgets/forecasts</li><li>
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.</li><li>
Monitor the timely receipt, reconciliation, and coding of all vendor invoices</li><li>
Ensure property closeout is completed on time and ownership financial reports are accurate</li><li>
Strategic Leasing Management</li><li>
Develop yearly marketing plan and utilize marketing strategies &amp; systems</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
</li><li>Effectively show, lease, and move in prospective residents</li><li>
Administrative &amp; Maintenance Management</li><li>
Ensure all administrative &amp; leasing reporting is accurate, complete, and submitted on a timely basis</li><li>
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)</li><li>
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., &ldquo;walk&rdquo; units to ensure make-ready and work orders are completed)</li></ul> 
Education/experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or four year&rsquo;s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical requirements<ul><li>
While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies).</li><li>
The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals.</li></ul> 
License/equipment<ul><li>
Must have reliable transportation due to the emergency on-call requirement.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $36 per year to $36 per year 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.</div>

Community Manager

The People Concern

Role: Program Manager – ODR Project Based Housing
 Reports to: Director, Project Based Housing, Jail Programs
 Program: 1602- DHS ODR
 Department: Permanent Housing
 Location: The Harbour - 445 N Avalon Blvd., Los Angeles, CA 90744
 Setting: 100% Onsite
 Schedule: Monday - Friday, 8:00am - 4:30pm
 Status: Full-time/Exempt/Management
 Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
 Openings: 1
 
Job Description Summary: 
The People Concern is partnered with the Department of Health Services (DHS) and their Housing for Health (HFH) Program to provide housing and Intensive Case Management Services (ICMS) to persons experiencing homelessness. The Project-based Housing Program houses individuals transitioning from homelessness in subsidized housing units that are attached to supportive services.
 Project-based Housing clients are linked to ICMS case managers who provide home-based and field-based interventions clinical services while employing trauma-informed care and harm reduction approaches. Clients in our programs are a diverse group with complex trauma experiences complicated by medical, mental health and substance use barriers. Clients remain in the program for as long as they require subsidized housing. For many individuals this may mean their entire lifetime.
 The Program Manager is responsible for daily oversite of the ICMS Teams based in the Project-based Housing sites. This includes assistance with client crisis management, coordination of services, and clinical supervision to case management team. The Program Manager serves as the primary liaison between the agency’s DHS HFH program staff and the ICMS team, ensuring funder standards are met. They also support collaborative working relationships with site-based partners including property managers, housing developers, and local community resources.
 
Job Description Essential Duties and Responsibilities: 
<ul>
<li>Provide clinical and administrative supervision to Bachelors-level Case Managers and Masters-level Clinical Case Managers.</li>
<li>Facilitate weekly team meetings and case consultation utilizing a trauma-informed care lens and harm reduction approach.</li>
<li>Collaborate with other Housing Department teams, DHS supports, and community partners to develop creative interventions focused on improving the safety and well-being of our most marginalized clients.</li>
<li>Assist with client crisis management which includes assessment for voluntary and involuntary psychiatric hospitalizations.</li>
<li>Be available to respond to emergency calls and situations on a 24-hour basis with support from direct clinical supervisor and Housing Department Directors.</li>
<li>Ensure all documentation, charting, and data collection for program clients is complete, timely, and accurate through on-going audits of electronic data bases and chart reviews.</li>
<li>In coordination with the Project-based Housing Director, provide budgetary oversight of program administration and ensure program revenue and expenses are within the annual budget.</li>
<li>Hire and manage staffing of ICMS team and ensuring staff are adequately trained and abide by all agency and department policies and procedures.</li>
<li>Assist in the screening, assessment, and enrollment of clients, including orientation to program policies, resources, and goals.</li>
<li>Ensure case management staff are linking clients to appropriate services and utilizing a “Whatever It Takes” approach. Case Managers will provide assistance with locating and securing housing, connection to community resources, government and state benefits, medical, mental health and substance use services.</li>
<li>Provide support and containment to team in the event of client death and/or traumatic incident. Coordinate or provide debriefing when appropriate.</li>
</ul>
Job Description Qualifications: 
<ul>
<li>MSW, MFT, LPC or PsyD (supervision hours are available for this position) preferred, or 3 years of equivalent experience.</li>
<li>Minimum of 2 years’ of management experience, including administrative and clinical supervision of staff.</li>
<li>Extensive experience working with the homeless population or individuals with severe and persistent mental illness</li>
<li>Knowledge of the criminal justice system plus.</li>
<li>Able to work in a high tolerance Harm Reduction model with clients who have multiple barrier</li>
<li>Current, valid California Driver’s with an acceptable driving record</li>
<li>Able to be on-call 24/7 with support from ODR Clinical Supervisor and ODR Program Director</li>
</ul>
Job Description Work Environment: 
<ul>
<li>Field (may need to travel) and indoor office environment.</li>
<li>Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.</li>
<li>On occasion walk or drive to different local sites.</li>
<li>Will necessitate working in busy and loud environments</li>
<li>Will be exposed to elements like cold, heat, dust, noise, and odor.</li>
<li>May need to bend, stoop, twist, and sit throughout the day.</li>
</ul>
EXPECTED BEHAVIORS OF ALL STAFF
 1. Act as a role model
 2. Demonstrate a sense of responsibility
 3. Continuously learn and improve
 4. Acknowledge your own areas of improvement
 5. Hear and provide honest, specific and direct feedback
 6. Create an environment where everyone is welcomed valued and respected
 7. Collaborate
 
Equal Opportunity Employer
 The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
 About the People Concern
 The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
 
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
 
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
 Benefits & Perks
 <ul>
<li>Medical Insurance</li>
<li>Vision Insurance</li>
<li>Dental Insurance</li>
<li>Retirement Planning (403b) & Matching</li>
<li>Paid Holidays</li>
<li>Paid Vacation Days</li>
<li>Paid Sick Days</li>
<li>Employee Assistance Plans (EAP)</li>
<li>TELUS Health</li>
<li>Flexible Spending Account (FSA)</li>
<li>Basic Life / Accidental Death & Dismemberment (AD&D)</li>
<li>Voluntary Short- and Long-Term Disability</li>
<li>Voluntary Pet Insurance</li>
<li>Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More</li>
<li>The People Concern University & Certificates</li>
</ul>

Program Manager - ODR Project Based Housing, The Harbour

U.S.VETS

<div><div>Case Manager II - Driver Swing Shift</div> 

Salary Range: $24.04 - $25.00 Hourly 
Level: Experienced 
Position Type: Full Time 
Job Shift: Day 
Education Level: 4 Year Degree 
Travel Percentage: Up to 25% 
Category: Nonprofit - Social Services 
 
Description 
Looking for a rewarding position? How would you like to serve those who served? U.S.VETS is the largest nonprofit organization with boots on the ground to combat America's veteran homeless crisis head-on. Our holistic approach delivers intervention and prevention services, including housing, mental health and career programs, and wraparound services. With residential and service sites nationwide, U.S.VETS is uniquely positioned to help veterans and their families successfully transition to civilian life. 
 
With a mission to end veteran homelessness, U.S.VETS is developing housing across the country and expanding vital homeless prevention programs that provide post-9/11 veterans and families with career and mental health services to transition to civilian life successfully. If you are looking for an opportunity to work for a great organization &amp; make a difference, this is the job for you! Come &amp; join our winning team! 
 
Benefits include Paid Vacation, Sick Time, Paid Holidays, Medical, Dental, Vision and Company matching 401K 
 
All applications must be completed in entirety/Local candidates only 
 
Case Manager II - Driver 
 
The Case Manager II reports directly to the Program Coordinator of the U.S.VETS program to which the Case Manager is assigned. This individual is responsible for providing guidance to veterans to achieve their highest level of independence. Case management is a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the selection of services to optimally meet each individual clients' needs. 
 
FLSA Classification: Non-Exempt 
 
Responsibilities 
 
For Case Managers of all U.S.VETS Programs: 
<ul>
<li>Assesses veterans referred to the program to include any problems, needs, or barriers identified in the following areas: Housing, Employment, Education/Training, Financial, Sobriety Support/Addiction Treatment, Legal, Family/Social, and Medical/Psychiatric</li>
<li>Coordinates care with VA personnel and other community partners on behalf of clients to for eligibility documentation, mental and physical health services</li>
<li>Facilitates client intake process and compiles client files ensuring all program eligibility documentation is complete</li>
<li>Collaborates with clients to complete Individual Action Plans (IAP)
</li><li>Maintains confidential client files in a professional and timely manner ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct order according to organization standards
</li><li>Meets with clients as specified by program requirements and documents progress notes in Data/Assessment/Plan (DAP) format
</li><li>Reviews and documents updates for IAPs monthly</li>
<li>Completes timely discharge summaries
</li><li>Conducts home visits (whether at project-based units or scattered site) to provide case management services and ensure health and welfare of clients
</li><li>Assists in quality management activities, data collection, and preparing reports</li>
<li>Facilitates client life skills classes
</li><li>Provides specialized case management services and life skills groups/classes to veteran subpopulations as applicable (such as female veterans, disabled veterans, Iraq/Afghanistan veterans, etc.)</li>
<li>Conducts random drug and alcohol screenings of clients</li>
<li>Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards</li>
<li>Completes accurate and timely data entry into the HMIS system as applicable and other required internal and external databases</li>
<li>Documents client referrals for services</li>
<li>Attends scheduled team meetings and trainings</li>
<li>Maintains and submits time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashion</li>
<li>Drive company vehicle for client transportation or other work-related activities.
</li><li>Performs other duties as required</li> 
</ul> 
 
Additional Program-Specific Duties 
 
U.S.VETS has various programs to which a Case Manager may be assigned. These additional program-specific duties are outlined as follows: 
 
For Case Managers working with Transitional Housing Clients: 
<ul>
<li>Focuses on providing case management services that result in clients transitioning to permanent housing</li>
<li>Ensures clients are accounted for daily through contact, bed check, and/or daily sign-in logs
</li><li>Monitors program rent/participant fee compliance to assist clients in prioritizing housing</li>
<li>Additionally, for programs with scattered-site transitional housing such as the Transition In Place (TIP) Program, locates housing units in the community that meet clients' needs</li> 
</ul> 
 
For Case Managers working with Permanent Housing Clients: 
<ul>
<li>Focuses on providing case management services that result in clients obtaining and maintaining permanent housing</li>
<li>For programs with scattered-site permanent housing, locates housing units in the community that meet clients' needs</li>
<li>For programs that serve families with dependent children, ensures that children and youth are enrolled in school and connected to the appropriate services within the community, including early childhood education programs</li> 
</ul> 
 
For Case Managers working with Workforce Clients: 
<ul>
<li>Assists with Workforce Program Assessment and Enrollment processes</li>
<li>Works with clients to develop an Individual Employment Development Plan; assesses, alleviates, and reduces any barriers to employment; assists the veteran with the planning of short-term and long-term employment goals to include education and training goals</li>
<li>Provides individualized assistance to clients in developing cover letters, resumes and obtaining other supportive services</li>
<li>Facilitates groups or classes, i.e., Job Placement, Job Retention, Employment Barriers, Computer Skills, Motivation, Money Management, etc.</li>
<li>Makes presentations of clients' employment backgrounds to prospective employers</li>
<li>Learns and maintains knowledge of community employment agencies and procedures, along with any modifications to those procedures</li> 
</ul> 
 
For Case Managers working with SSVF Clients: 
<ul>
<li>May report directly to the SSVF Team Leader if applicable</li>
<li>Conducts rapid rehousing and homeless prevention services for veterans and their families</li>
<li>Works with clients to develop a Housing Stability Plan</li>
<li>Provides case management services to family members in the veteran household</li>
<li>Conducts home visits to provide case management services</li>
<li>Ensures that dependent children are enrolled in school and connected to the appropriate services within the community, including early childhood education programs</li>
<li>Maintains compliance with VA regulations and organization protocols in requesting and distributing Temporary Financial Assistance to third-parties on behalf of veteran households to include cross-referencing HMIS
</li><li>Assists in rapidly placing homeless veteran families into housing</li>
<li>Conduct Rent Reasonableness Testing and ensure Habitability Standards are met for veteran families rental units</li>
<li>Coordinates with VA Grant &amp; Per Diem Transitional Housing Programs for immediate placement of clients and case manages them while they are on the Rapid Rehousing Track of the program</li> 
</ul> 
 
For Case Managers working with Aftercare Case Management programs: 
<ul>
<li>Reports to the Permanent Housing Coordinator for sites with this position. Otherwise reports to the Transitional Housing Coordinator or the Director of Behavioral Health
</li><li>Make home visits by the Case Manager to monitor housing stability</li>
<li>Provide or coordinate educational activities related to meal planning, tenant responsibilities, the use of public transportation, community resources, financial management, development of natural supports</li>
<li>Making referrals to needed services, such as mental health, substance use disorder, medical, and employment services</li>
<li>Participating in case conferencing with other service providers who are working with the veteran</li> 
</ul> 
 
For Case Managers working with Incarcerated Veterans Transition Program (IVTP): 
<ul>
<li>Assists with Program Assessment and Enrollment processes for clients currently in jail/prison or recently released from jail/prison</li>
<li>Works with clients to develop an Individual Employment Development Plan; assesses, alleviates, and reduces any barriers to employment; assists the veteran with the planning of short-term and long-term employment goals to include education and training goals</li>
<li>Provides individualized assistance to clients in developing cover letters, resumes and obtaining other supportive services</li>
<li>Facilitates groups or classes, i.e., Job Placement, Job Retention, Employment Barriers, Computer Skills, Motivation, Money Management, etc.</li>
<li>Makes presentations of clients' employment backgrounds to prospective employers</li>
<li>Learns and maintains knowledge of community employment agencies and procedures, along with any modifications to those procedures</li>
<li>When clients are currently incarcerated, meetings and classes will be conducted in the jail/prison</li>
<li>Ability to pass background for clearance into jails/prisons</li>
<li>Preferred experience working with clients transitioning from jail/prison</li> 
</ul> 
 
For Case Managers with nursing credentials: 
<ul>
<li>Oversee and track infection control protocols; assist with ensuring protocols related to health and wellness are implemented and maintained</li>
<li>Assist with coordinating health testing (i.e. TB, COVID, Flu, etc.) to include mass testing, self-administered testing, any required annual testing, or other testing as instructed and responsible for tracking results
</li><li>Coordinate off site testing with the VA and other healthcare partners as needed</li>
<li>Track any required vitals (i.e. temperature checks) at client intake, daily as determined by policy, or as otherwise required per company policies
</li><li>Conduct brief screenings of clients who present with flu-like symptoms and document screening results and referrals made</li>
<li>Triage any reported client symptoms for appropriate care</li>
<li>Track staff and client isolation/quarantine periods including approval of isolation/quarantine start and end dates and required timeline symptom-free periods for ending isolation/quarantine
</li><li>Serve as liaison with any healthcare partners related to coordination of care to offsite isolation facilities</li>
<li>Daily check-ins with clients in hospital, or isolation/quarantine on or offsite</li>
<li>Assist with medication storage and dissemination
</li><li>Document and submit qualifying services for medical billing</li>
<li>Conduct universal precaution and blood borne pathogen training for staff annually or as frequent as necessary</li> 
</ul> 
 
<ul><li>Coordinate health-related events at site (i.e. health fairs, mobile medical, healthcare classes)</li>
<li>Collaborate with any contracted nurse or other contracted healthcare professional and/or medical labs as needed to carry out these responsibilities</li>
<li>Must have and maintain required nursing credentials as a Licensed Practical Nurse (LPN) and Registered Nurse (RN)</li>
<li>While U.S.VETS may provide trainings that support the maintenance of credentials at the company's discretion, the employee is responsible for maintaining credentials</li> 
</ul> 
 
For Case Managers working with Legals Services for Clients: 
<ul>
<li>Provide information and education to veterans regarding available resources</li>
<li>Conduct assessments of veterans' legal needs and barriers that are restricting them achieving stability</li>
<li>Collaborate with other Case Managers and program staff to ensure wrap around support for veterans</li>
<li>Collaborate with current community partners and seek out external community legal professionals and organizations to secure legal services for veterans as needed</li>
<li>Assist the site leadership with direct service administrative tasks related to the program, such as data entry, reporting, and grant compliance, including follow up and corrections as needed</li>
<li>Maintain accurate and up-to-date client records and case notes in compliance with organizational standards, grant requirements, and confidentiality guidelines</li>
<li>Compile and submit service requests for grant support for allowable legal fees and other allowable costs for services</li>
<li>Maintain a database to track client legal cases, document client legal case status and outcomes</li>
<li>Enroll clients as participants under the legal services grant ensuring program targets for clients served are achieved by outreaching to clients and programs</li> 
</ul> 
 
Qualifications 
Requirements 
<ul>
<li>Bachelor's Degree required. Degree in Social Work, Psychology, Counseling, or other related social service field preferred</li>
<li>Strong oral and written communication skills</li>
<li>Professional manner and appearance</li>
<li>Ability to work independently and within a team</li>
<li>Ability to take direction</li>
<li>Ability to work effectively with diverse group of clients, staff, and community members</li>
<li>Computer proficiency in Microsoft Office 365 applications, email, and internet research</li>
<li>Valid driver's license required, must meet company insurance requirements and complete a provided driver training course</li> 
</ul> 
 
Preferences 
<ul>
<li>Two years of experience in social services or related field preferred
</li><li>Experience working with homeless and/or veterans preferred</li>
<li>Certification in Substance Abuse Counseling preferred</li>
<li>Experience facilitating support groups preferred</li> 
</ul> 
 
NON-DISCRIMINATION POLICY 
 
U.S.VETS subscribes to the principles of Equal Employment Opportunity. U.S.VETS' policy is to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to ancestry, age, color, disability, genetic information, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, pregnancy, race, religion, sex/gender, sexual orientation, or any other basis prohibited by federal, state, or local law. As an Equal Opportunity Employer, U.S.VETS intends to comply fully with applicable federal, state, and local employment laws, and the information requested on this application will be used only for purposes consistent with those laws.
 
 
AMERICANS WITH DISABILITIES ACT - REQUEST FOR 
 
REASONABLE ACCOMMODATION 
 
In accordance with requirements of the Americans with Disabilities Act, U.S.VETS' policy is to provide reasonable accommodation for applicants requesting accommodation(s) during the application process, so the applicant may be given a full and fair opportunity to be considered for employment. If any candidate needs a reasonable accommodation to participate in the interview process, please notify U.S.VETS in any of the following ways: by calling 213-542-2600, U.S. Mail, or hand deliver to U.S.VETS, 800 West 6th Street, Suite 1505, Los Angeles, CA 90017. Attention: Human Resources - Job Applicant Request.
 
 
OUR MISSION 
 
To end and prevent veteran homelessness. We empower veterans and their families through housing, comprehensive services and advocacy. 
 
Rev. 09/10/24 
 
To apply, visit https://www.paycomonline.net/v4/ats/web.php/portal/AC964D99781EE6B7BAD7D79276AA0397/jobs/138364 
 
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Case Manager II - Driver Swing Shift

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