affordable housing community manager

Asset Living

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
COMMUNITY MANAGER
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset&rsquo;s policies and procedures, safety and fair housing guidelines, and liability concerns.
As a leading affordable housing management company, we prefer the following experience in addition to the Essential Duties and Responsibilities outlined below for our affordable assets :<ul><li>
Minimum of 2 years' experience with affordable housing programs, including but not limited to : LIHTC, HUD (Project Based Section 8, Section 236, PRAC, 811 PRA, USDA - Rural Development (515), HCD, HOME Funds and Bonds)</li><li>
Affordable Housing Accreditation (HCCP, HCP-E, COS, BOS, TCS, CPO) or other applicable designations in affordable programs is preferred but not required.</li></ul>
Essential Duties &amp; Responsibilities<ul><li>
Personnel Management</li><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop on-site staff</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Complete weekly/daily office &amp; maintenance staff schedules and assignments</li><li>
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership</li><li>
Ensure staff compliance and consistency with Company policies and procedures</li><li>
Financial Management</li><li>
Achieve the highest possible net operating income through the implementation of effective cost control and revenue &amp; leasing improvement; identify trends and recommend strategies and adjustments</li><li>
Develop yearly operating budgets/forecasts</li><li>
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.</li><li>
Monitor the timely receipt, reconciliation, and coding of all vendor invoices</li><li>
Ensure property closeout is completed on time and ownership financial reports are accurate</li><li>
Strategic Leasing Management</li><li>
Develop yearly marketing plan and utilize marketing strategies &amp; systems</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
</li><li>Effectively show, lease, and move in prospective residents</li><li>
Administrative &amp; Maintenance Management</li><li>
Ensure all administrative &amp; leasing reporting is accurate, complete, and submitted on a timely basis</li><li>
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)</li><li>
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., &ldquo;walk&rdquo; units to ensure make-ready and work orders are completed)</li></ul> 
Education/Experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or four year&rsquo;s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical Requirements<ul><li>
While performing the duties of this job, the employee is regularly required to stand, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.</li><li>
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</li></ul> 
License/Equipment<ul><li>
Must have reliable transportation due to the emergency on-call requirement.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $26 per hour to $28 per hour 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.</div>

Affordable Housing Community Manager

Solari Enterprises Inc

<div>Position Overview:

Adams &amp; Central is an affordable housing community comprised of 80 units, in Los Angeles, CA. The Community Manager is responsible, under the supervision of the Regional Manager, for all operations at the community, including, but not limited to, general administration, maintenance, directing on-site personnel, and managing resources to ensure a stabilized fiscal operation.

Who We Are

Solari Enterprises, Inc. is a full-service property management company specializing in affordable multi-family housing.

Duties and Responsibilities:
<ul>
<li>Oversee all on-site personnel</li>
<li>Complete reports related to the status of the community.</li>
<li>Maintain accurate resident files, in compliance with company policy and funding agency requirements.</li>
<li>Process applicants for vacancies, in an effort to maintain 100% occupancy rate.</li>
<li>Oversee the maintenance of the community, including unit inspections and adhering to the preventive maintenance schedule,</li>
<li>Collect all rents and address delinquencies, if any.</li>
</ul>
Required Qualifications:
<ul>
<li>2 &ndash; 5 years property management experience.</li>
<li>Experience in working with and supervising personnel.</li>
<li>Working knowledge of compliance as related to the Low Income Housing Credit program and Fair Housing.</li>
<li>General knowledge of fair housing</li>
<li>Experience with managing periodic inspections (such as HUD, TCAC and City inspections).</li>
<li>Tax Credit Experience</li>
<li>Excellent communication and interpersonal skills</li>
<li>Microsoft Word, Excel, Outlook and the general computer skills</li>
<li>Detail-oriented</li>
<li>Reliable transportation</li>
<li>Valid California driver&rsquo;s license</li>
<li>Proof of auto insurance</li>
</ul>
Preferred Qualifications:
<ul>
<li>Bilingual fluency in Spanish and English</li>
<li>Yardi program experience</li>
<li>General knowledge of fair housing, 504 ADA, HUD, and Section 42 regulations</li>
<li>Certified Professional of Occupancy Certification (CPO)- Section 8 only</li>
<li>Tax Credit Experience</li>
<li>Specialist in Housing Credit Management Designation (SHCM)- Section 42 only</li>
<li>Registered Apartment Manager ( RAM) Certification</li>
<li>Fair Housing Coordinator (FHC) Certification</li>
</ul>
Compensation:
<ul>
<li>$26/Hourly</li>
<li>Paid Holidays, Vacation and Sick Time</li>
<li>Medical, Dental, Vision, and life</li>
<li>Matching 401k</li>
</ul>
EOE</div>

Affordable Housing Community Manager - Adams & Central

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
ASSISTANT COMMUNITY MANAGER
The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management in the absence of the Community Manager. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns.
As a leading affordable housing management company, we prefer the following experience in addition to the Essential Duties and Responsibilities outlined below for our affordable assets :<ul><li>
Minimum of 1 year experience with affordable housing programs, including but not limited to : LIHTC, HUD (Project Based Section 8, Section 236, PRAC, 811 PRA, USDA - Rural Development (515), HCD, HOME Funds and Bonds)</li><li>
Affordable Housing Accreditation (HCCP, HCP-E, COS, BOS, TCS, CPO) or other applicable designations in affordable programs are preferred but not required.</li></ul> 
Essential Duties &amp; Responsibilities
Financial Management<ul><li>
Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.</li><li>
Responsible for processing and reconciling daily all account receivables.</li><li>
Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.</li><li>
Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.</li><li>
Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable.</li><li>
Responsible for all end-of-the-month closing procedures and reporting.</li><li>
Maintain accurate and organized records; audit resident files to ensure accurate records.</li><li>
Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.</li></ul> 
Personnel Management<ul><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop onsite staff.</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership.</li><li>
Ensure staff compliance and consistency with Company policies and procedures.</li><li>
Strategic Leasing Management</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Implement marketing strategies &amp; systems put in place by the annual marketing plan.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction.</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)</li><li>
Effectively show, lease, and move in prospective residents.</li></ul> 
Administrative Management<ul><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Assist with supervision of all business functions related to operations.</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)</li></ul> 
Education/Experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Ability to understand and perform all onsite software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical Requirements<ul><li>
While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned.</li><li>
The employee is frequently required to move about to accomplish tasks or move from one worksite to another.</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and/or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $18 per hour to $18.93 per hour 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.</div>

Affordable Housing Assistant Community Manager

<div>COMPANY OVERVIEW
Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. 
 
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed&rsquo;. We empower each other to lead by example, collaborate, and evolve &ndash; inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning. 
 
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility. 
COMMUNITY MANAGER
The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. As a Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration &amp; risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset&rsquo;s policies and procedures, safety and fair housing guidelines, and liability concerns. 
Essential Duties &amp; Responsibilities<ul><li>
Personnel Management</li><li>
Regular/daily onsite attendance is required</li><li>
Use consistent techniques &amp; company directives to screen, hire, train, coach, and develop on-site staff</li><li>
Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.</li><li>
Complete weekly/daily office &amp; maintenance staff schedules and assignments</li><li>
Deal effectively and consistently with performance problems; document adequately, communicate with direct supervisor and HR, and terminate appropriately when necessary.</li><li>
Promote harmony and quality job performance of staff through support and effective leadership</li><li>
Ensure staff compliance and consistency with Company policies and procedures</li><li>
Financial Management</li><li>
Achieve the highest possible net operating income through the implementation of effective cost control and revenue &amp; leasing improvement; identify trends and recommend strategies and adjustments</li><li>
Develop yearly operating budgets/forecasts</li><li>
Monitor the timely receipt and reconciliation of deposits, rent collections, and charges to ensure they are submitted on a timely basis.</li><li>
Monitor the timely receipt, reconciliation, and coding of all vendor invoices</li><li>
Ensure property closeout is completed on time and ownership financial reports are accurate</li><li>
Strategic Leasing Management</li><li>
Develop yearly marketing plan and utilize marketing strategies &amp; systems</li><li>
Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.</li><li>
Deal with resident complaints, concerns, and requests to ensure resident satisfaction</li><li>
Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
</li><li>Effectively show, lease, and move in prospective residents</li><li>
Administrative &amp; Maintenance Management</li><li>
Ensure all administrative &amp; leasing reporting is accurate, complete, and submitted on a timely basis</li><li>
Will head emergency team for the property; ensure proper response and handling of all property emergencies with staff, residents, buildings, etc., within company guidelines to minimize liability.</li><li>
Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.</li><li>
Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)</li><li>
Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, and contractors, dealing with inadequate service, etc.)</li><li>
Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., &ldquo;walk&rdquo; units to ensure make-ready and work orders are completed)</li></ul> 
Education/experience<ul><li>
High School Diploma or Equivalent; Bachelor&rsquo;s degree preferred or four year&rsquo;s experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li>
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.</li><li>
Ability to understand and perform all on-site software functions; basic computer skills required.</li><li>
Must have basic knowledge of Fair Housing Laws and OSHA requirements.</li></ul> 
Physical requirements<ul><li>
While performing the duties of this job, the employee is regularly required to communicate with others to exchange information, repeat motions that may include wrists, hands, and/or fingers, assess the accuracy, neatness, and thoroughness of the work assigned, and be able to work overtime, weekends, and night hours (emergencies).</li><li>
The employee is frequently required to remain in a stationary position, often standing or sitting for prolonged periods, move about to accomplish tasks, or move from one worksite to another</li><li>
The employee is occasionally required to ascend/descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments, including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs., operate machinery or power tools, operate motor vehicles and/or golf carts, identify and inspect objects, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, work in small and/or enclosed spaces, traverse flat and non-flat terrain, be exposed to hazardous chemicals.</li></ul> 
License/equipment<ul><li>
Must have reliable transportation due to the emergency on-call requirement.</li></ul> 
At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual&rsquo;s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays. 
Salary Range: $36 per year to $36 per year 
 
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.</div>

Community Manager

U.S.VETS

<div><div>Case Manager II - Driver Swing Shift</div> 

Salary Range: $24.04 - $25.00 Hourly 
Level: Experienced 
Position Type: Full Time 
Job Shift: Day 
Education Level: 4 Year Degree 
Travel Percentage: Up to 25% 
Category: Nonprofit - Social Services 
 
Description 
Looking for a rewarding position? How would you like to serve those who served? U.S.VETS is the largest nonprofit organization with boots on the ground to combat America's veteran homeless crisis head-on. Our holistic approach delivers intervention and prevention services, including housing, mental health and career programs, and wraparound services. With residential and service sites nationwide, U.S.VETS is uniquely positioned to help veterans and their families successfully transition to civilian life. 
 
With a mission to end veteran homelessness, U.S.VETS is developing housing across the country and expanding vital homeless prevention programs that provide post-9/11 veterans and families with career and mental health services to transition to civilian life successfully. If you are looking for an opportunity to work for a great organization &amp; make a difference, this is the job for you! Come &amp; join our winning team! 
 
Benefits include Paid Vacation, Sick Time, Paid Holidays, Medical, Dental, Vision and Company matching 401K 
 
All applications must be completed in entirety/Local candidates only 
 
Case Manager II - Driver 
 
The Case Manager II reports directly to the Program Coordinator of the U.S.VETS program to which the Case Manager is assigned. This individual is responsible for providing guidance to veterans to achieve their highest level of independence. Case management is a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the selection of services to optimally meet each individual clients' needs. 
 
FLSA Classification: Non-Exempt 
 
Responsibilities 
 
For Case Managers of all U.S.VETS Programs: 
<ul>
<li>Assesses veterans referred to the program to include any problems, needs, or barriers identified in the following areas: Housing, Employment, Education/Training, Financial, Sobriety Support/Addiction Treatment, Legal, Family/Social, and Medical/Psychiatric</li>
<li>Coordinates care with VA personnel and other community partners on behalf of clients to for eligibility documentation, mental and physical health services</li>
<li>Facilitates client intake process and compiles client files ensuring all program eligibility documentation is complete</li>
<li>Collaborates with clients to complete Individual Action Plans (IAP)
</li><li>Maintains confidential client files in a professional and timely manner ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct order according to organization standards
</li><li>Meets with clients as specified by program requirements and documents progress notes in Data/Assessment/Plan (DAP) format
</li><li>Reviews and documents updates for IAPs monthly</li>
<li>Completes timely discharge summaries
</li><li>Conducts home visits (whether at project-based units or scattered site) to provide case management services and ensure health and welfare of clients
</li><li>Assists in quality management activities, data collection, and preparing reports</li>
<li>Facilitates client life skills classes
</li><li>Provides specialized case management services and life skills groups/classes to veteran subpopulations as applicable (such as female veterans, disabled veterans, Iraq/Afghanistan veterans, etc.)</li>
<li>Conducts random drug and alcohol screenings of clients</li>
<li>Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards</li>
<li>Completes accurate and timely data entry into the HMIS system as applicable and other required internal and external databases</li>
<li>Documents client referrals for services</li>
<li>Attends scheduled team meetings and trainings</li>
<li>Maintains and submits time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashion</li>
<li>Drive company vehicle for client transportation or other work-related activities.
</li><li>Performs other duties as required</li> 
</ul> 
 
Additional Program-Specific Duties 
 
U.S.VETS has various programs to which a Case Manager may be assigned. These additional program-specific duties are outlined as follows: 
 
For Case Managers working with Transitional Housing Clients: 
<ul>
<li>Focuses on providing case management services that result in clients transitioning to permanent housing</li>
<li>Ensures clients are accounted for daily through contact, bed check, and/or daily sign-in logs
</li><li>Monitors program rent/participant fee compliance to assist clients in prioritizing housing</li>
<li>Additionally, for programs with scattered-site transitional housing such as the Transition In Place (TIP) Program, locates housing units in the community that meet clients' needs</li> 
</ul> 
 
For Case Managers working with Permanent Housing Clients: 
<ul>
<li>Focuses on providing case management services that result in clients obtaining and maintaining permanent housing</li>
<li>For programs with scattered-site permanent housing, locates housing units in the community that meet clients' needs</li>
<li>For programs that serve families with dependent children, ensures that children and youth are enrolled in school and connected to the appropriate services within the community, including early childhood education programs</li> 
</ul> 
 
For Case Managers working with Workforce Clients: 
<ul>
<li>Assists with Workforce Program Assessment and Enrollment processes</li>
<li>Works with clients to develop an Individual Employment Development Plan; assesses, alleviates, and reduces any barriers to employment; assists the veteran with the planning of short-term and long-term employment goals to include education and training goals</li>
<li>Provides individualized assistance to clients in developing cover letters, resumes and obtaining other supportive services</li>
<li>Facilitates groups or classes, i.e., Job Placement, Job Retention, Employment Barriers, Computer Skills, Motivation, Money Management, etc.</li>
<li>Makes presentations of clients' employment backgrounds to prospective employers</li>
<li>Learns and maintains knowledge of community employment agencies and procedures, along with any modifications to those procedures</li> 
</ul> 
 
For Case Managers working with SSVF Clients: 
<ul>
<li>May report directly to the SSVF Team Leader if applicable</li>
<li>Conducts rapid rehousing and homeless prevention services for veterans and their families</li>
<li>Works with clients to develop a Housing Stability Plan</li>
<li>Provides case management services to family members in the veteran household</li>
<li>Conducts home visits to provide case management services</li>
<li>Ensures that dependent children are enrolled in school and connected to the appropriate services within the community, including early childhood education programs</li>
<li>Maintains compliance with VA regulations and organization protocols in requesting and distributing Temporary Financial Assistance to third-parties on behalf of veteran households to include cross-referencing HMIS
</li><li>Assists in rapidly placing homeless veteran families into housing</li>
<li>Conduct Rent Reasonableness Testing and ensure Habitability Standards are met for veteran families rental units</li>
<li>Coordinates with VA Grant &amp; Per Diem Transitional Housing Programs for immediate placement of clients and case manages them while they are on the Rapid Rehousing Track of the program</li> 
</ul> 
 
For Case Managers working with Aftercare Case Management programs: 
<ul>
<li>Reports to the Permanent Housing Coordinator for sites with this position. Otherwise reports to the Transitional Housing Coordinator or the Director of Behavioral Health
</li><li>Make home visits by the Case Manager to monitor housing stability</li>
<li>Provide or coordinate educational activities related to meal planning, tenant responsibilities, the use of public transportation, community resources, financial management, development of natural supports</li>
<li>Making referrals to needed services, such as mental health, substance use disorder, medical, and employment services</li>
<li>Participating in case conferencing with other service providers who are working with the veteran</li> 
</ul> 
 
For Case Managers working with Incarcerated Veterans Transition Program (IVTP): 
<ul>
<li>Assists with Program Assessment and Enrollment processes for clients currently in jail/prison or recently released from jail/prison</li>
<li>Works with clients to develop an Individual Employment Development Plan; assesses, alleviates, and reduces any barriers to employment; assists the veteran with the planning of short-term and long-term employment goals to include education and training goals</li>
<li>Provides individualized assistance to clients in developing cover letters, resumes and obtaining other supportive services</li>
<li>Facilitates groups or classes, i.e., Job Placement, Job Retention, Employment Barriers, Computer Skills, Motivation, Money Management, etc.</li>
<li>Makes presentations of clients' employment backgrounds to prospective employers</li>
<li>Learns and maintains knowledge of community employment agencies and procedures, along with any modifications to those procedures</li>
<li>When clients are currently incarcerated, meetings and classes will be conducted in the jail/prison</li>
<li>Ability to pass background for clearance into jails/prisons</li>
<li>Preferred experience working with clients transitioning from jail/prison</li> 
</ul> 
 
For Case Managers with nursing credentials: 
<ul>
<li>Oversee and track infection control protocols; assist with ensuring protocols related to health and wellness are implemented and maintained</li>
<li>Assist with coordinating health testing (i.e. TB, COVID, Flu, etc.) to include mass testing, self-administered testing, any required annual testing, or other testing as instructed and responsible for tracking results
</li><li>Coordinate off site testing with the VA and other healthcare partners as needed</li>
<li>Track any required vitals (i.e. temperature checks) at client intake, daily as determined by policy, or as otherwise required per company policies
</li><li>Conduct brief screenings of clients who present with flu-like symptoms and document screening results and referrals made</li>
<li>Triage any reported client symptoms for appropriate care</li>
<li>Track staff and client isolation/quarantine periods including approval of isolation/quarantine start and end dates and required timeline symptom-free periods for ending isolation/quarantine
</li><li>Serve as liaison with any healthcare partners related to coordination of care to offsite isolation facilities</li>
<li>Daily check-ins with clients in hospital, or isolation/quarantine on or offsite</li>
<li>Assist with medication storage and dissemination
</li><li>Document and submit qualifying services for medical billing</li>
<li>Conduct universal precaution and blood borne pathogen training for staff annually or as frequent as necessary</li> 
</ul> 
 
<ul><li>Coordinate health-related events at site (i.e. health fairs, mobile medical, healthcare classes)</li>
<li>Collaborate with any contracted nurse or other contracted healthcare professional and/or medical labs as needed to carry out these responsibilities</li>
<li>Must have and maintain required nursing credentials as a Licensed Practical Nurse (LPN) and Registered Nurse (RN)</li>
<li>While U.S.VETS may provide trainings that support the maintenance of credentials at the company's discretion, the employee is responsible for maintaining credentials</li> 
</ul> 
 
For Case Managers working with Legals Services for Clients: 
<ul>
<li>Provide information and education to veterans regarding available resources</li>
<li>Conduct assessments of veterans' legal needs and barriers that are restricting them achieving stability</li>
<li>Collaborate with other Case Managers and program staff to ensure wrap around support for veterans</li>
<li>Collaborate with current community partners and seek out external community legal professionals and organizations to secure legal services for veterans as needed</li>
<li>Assist the site leadership with direct service administrative tasks related to the program, such as data entry, reporting, and grant compliance, including follow up and corrections as needed</li>
<li>Maintain accurate and up-to-date client records and case notes in compliance with organizational standards, grant requirements, and confidentiality guidelines</li>
<li>Compile and submit service requests for grant support for allowable legal fees and other allowable costs for services</li>
<li>Maintain a database to track client legal cases, document client legal case status and outcomes</li>
<li>Enroll clients as participants under the legal services grant ensuring program targets for clients served are achieved by outreaching to clients and programs</li> 
</ul> 
 
Qualifications 
Requirements 
<ul>
<li>Bachelor's Degree required. Degree in Social Work, Psychology, Counseling, or other related social service field preferred</li>
<li>Strong oral and written communication skills</li>
<li>Professional manner and appearance</li>
<li>Ability to work independently and within a team</li>
<li>Ability to take direction</li>
<li>Ability to work effectively with diverse group of clients, staff, and community members</li>
<li>Computer proficiency in Microsoft Office 365 applications, email, and internet research</li>
<li>Valid driver's license required, must meet company insurance requirements and complete a provided driver training course</li> 
</ul> 
 
Preferences 
<ul>
<li>Two years of experience in social services or related field preferred
</li><li>Experience working with homeless and/or veterans preferred</li>
<li>Certification in Substance Abuse Counseling preferred</li>
<li>Experience facilitating support groups preferred</li> 
</ul> 
 
NON-DISCRIMINATION POLICY 
 
U.S.VETS subscribes to the principles of Equal Employment Opportunity. U.S.VETS' policy is to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to ancestry, age, color, disability, genetic information, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, pregnancy, race, religion, sex/gender, sexual orientation, or any other basis prohibited by federal, state, or local law. As an Equal Opportunity Employer, U.S.VETS intends to comply fully with applicable federal, state, and local employment laws, and the information requested on this application will be used only for purposes consistent with those laws.
 
 
AMERICANS WITH DISABILITIES ACT - REQUEST FOR 
 
REASONABLE ACCOMMODATION 
 
In accordance with requirements of the Americans with Disabilities Act, U.S.VETS' policy is to provide reasonable accommodation for applicants requesting accommodation(s) during the application process, so the applicant may be given a full and fair opportunity to be considered for employment. If any candidate needs a reasonable accommodation to participate in the interview process, please notify U.S.VETS in any of the following ways: by calling 213-542-2600, U.S. Mail, or hand deliver to U.S.VETS, 800 West 6th Street, Suite 1505, Los Angeles, CA 90017. Attention: Human Resources - Job Applicant Request.
 
 
OUR MISSION 
 
To end and prevent veteran homelessness. We empower veterans and their families through housing, comprehensive services and advocacy. 
 
Rev. 09/10/24 
 
To apply, visit https://www.paycomonline.net/v4/ats/web.php/portal/AC964D99781EE6B7BAD7D79276AA0397/jobs/138364 
 
jeid-30b62345ff274142990eb14d27157d78</div>

Case Manager II - Driver Swing Shift

A Step to Freedom Inc.

Case ManagerFull Job DescriptionA Step to Freedom is a 501(c)(3) nonprofit organization with a mission to enhance the lives of low-income individuals and families who struggle with social and economic disparities such as homelessness, lack of education, substance abuse, mental illness, and recidivism by providing a safe, supportive, and nurturing environment to break cycles, heal and thrive.A Step to Freedom is looking to add an Interim Case Manager to our team. This position will be responsible for, but is not limited to, screening and assessing clients; creating, implementing and monitoring individual service plans; crisis intervention; connecting clients to medical, mental health, employment, housing and other community resources. This is a full-time role and will primarily work Monday through Friday, 9am to 5pm. Please note that this is not a remote opportunity.<ul><li>Provide case management which includes, but is not limited to, screening and</li></ul>assessing clients; creating, implementing and monitoring individual service plans; crisis intervention; connecting clients to medical, mental health, employment, housing and other community resources<ul><li>Meets regularly with clients to develop individualized re-entry care and life plan</li></ul>goals; encourages progress towards these goals through community resources.<ul><li>Assist clients in obtaining any and all public benefits for which they are eligible</li><li>Mentor, motivate and empower the client to successfully re-enter the community by establishing a trusting and open relationship with the client</li><li>Provide health education and counseling around disease management, medication adherence, mental health and SUD care, and self-care</li><li>Identifies community resources appropriate to meet clients&rsquo; needs as identified by re-entry care plan</li><li>Compose and process various types of correspondence to include letters, sensitive and confidential client information, and other client documentation</li><li>Travel as required to meet client needs and program guidelines</li><li>Other duties as assigned</li></ul>About A Step to FreedomWe offer an inclusive environment where all are empowered to share their diverse perspectives and experiences so we can ultimately be better together. Our policies, practices, programs, activities and decisions regarding employment, hiring, assignment, compensation, and volunteerism are not based on a person&rsquo;s race, color, sex, age, religion, national origin, mental or physical disability, ancestry, military discharge status, sexual orientation, gender identity or expression, marital status, parental status, housing status, or other protected status.A Step to Freedom is an at-will employer, meaning we or our employees have the right to terminate the employment relationship at any time, for any reason, with or without cause.Job Type: Full-timePay: $23 - $26 Hourly DOESchedule:<ul><li>8 hour shift</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>social services: 2 years (Preferred)</li><li>LAHSA (HMIS) (Required)</li></ul>Work Location:<ul><li>One location</li></ul>Job Type: Full-timePay: $23.00 - $26.00 per hourBenefits:<ul><li>401(k)</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>People with a criminal record are encouraged to applyApplication Question(s):<ul><li>Do you know Champ software?</li></ul>License/Certification:<ul><li>Are you familiar with Housing First and Harm Reduction? (Preferred)</li></ul>Work Location: In person

Case Manager Interim Housing (Harvard)

The Good Seed

<div>The Supportive Housing Case Manager (Ages 18&ndash;25) supports young adults in securing and keeping stable housing while building life skills and independence. Using a positive, youth-centered approach, you&rsquo;ll carry a small caseload (12&ndash;18 clients), offer flexible one-on-one guidance, and connect them to education, jobs, and community resources. This is a rewarding role for anyone who enjoys cheering young people on as they step confidently into adulthood. 
Responsibilities:
<ul>
<li>Conduct intake assessments, develop individualized housing stability/service plans, and update plans quarterly or as needs change.</li>
<li>Assist clients in securing and maintaining permanent housing (lease signing, landlord mediation, rental arrears negotiation, unit inspections, etc.).</li>
<li>Coordinate medical, mental health, substance use treatment, benefits enrollment (SSI/SSDI, SNAP, Medicaid), employment, and other supportive services.</li>
<li>Use harm-reduction and trauma-informed approaches in all client interactions.</li>
<li>Advocate for clients with landlords, courts, hospitals, and benefit agencies.</li>
<li>Facilitate crisis intervention and de-escalation when needed; participate in on-call rotation (if applicable).</li>
<li>Participate in case conferences, staff meetings, and regular supervision.</li>
<li>Collaborate with property managers, housing navigators, peer specialists, and clinical teams.</li></ul> 


Job Requirements:
<ul>
<li>Bachelor&rsquo;s degree in social work, psychology, human services, or related field (preferred).</li>
<li>At least 1&ndash;2 years of case management experience with people experiencing homelessness, mental illness, substance use, or trauma.</li>
<li>Knowledge of Housing First, harm reduction, trauma-informed care, and motivational interviewing (preferred).</li>
<li>Proficiency with Microsoft Office.</li>
<li>Excellent organizational, documentation, and time-management skills.</li>
<li>Ability to work independently in the field and manage a flexible schedule (some evenings/weekends).</li>
<li>Ability to pass background checks</li></ul> 


Physical Demands:
<ul>
<li>Frequent travel throughout the service area for home visits and meetings</li>
<li>Ability to manage emotionally intense situations and secondary trauma</li>
<li>Lifting: Must be able to lift and carry items weighting up to 50pounds occasionally</li>
<li>Standing/Walking: Requires standing and walking for extended periods during shifts</li>
<li>Bending/Stooping: Frequent bending, stooping, and reaching to access materials stored at various heights.</li></ul> 


Job Type: Full-time Schedule: 8-hour shift | 40 per week 
Shifts Available: Monday to Friday and Saturday &amp; Sunday (8am - 4pm) (4pm - 12am) (12am - 8am) 
Driver's License: (Required) 
Willingness to travel: As needed 
Work Location: In person</div>

Supportive Housing Case Manager

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